Texas Trailer Rental Event Table
Activity/Use
Event Trigger Source Case
Customer wants to check
1 availability Cust Request Customer Look up availability
2 Set up new customer Rental Req Customer Set up new cust
3 Customer Rents Trailer Customer Rental Customer Create New Rental
4 Customer Returns Trailer Trailer Returned Customer Close Rental
5 Time for Trailer Status Start of Day Produce Trail Status
Status Rpt/as Create Trailer
6 Trailer Maintenance Needed Maintenance Ticket
7 Time for Rental Status Start of Day Produce Rental Rpt
Customer Inquiry
Customer Setup
Customer Rental
Trailer Return
Maintenance Status
Trailer Status
Check Rental Status
Event Table
Response Destination
Item availability details Customer
Set Up Confirmation Management
Rental confirmation Customer
Update Cust, Rent, Trail Cust/Ser Dept
Trailer Status Rpt Service Dept
Trailer Maintenance Ticket Service Dept
Rental Status Report Management
Texas Trailer Rentals Events Customer Rental Trailer
Customer Inquiry R
Customer Setup C
Customer Rental R,U C R, U
Trailer Return R,U R,U R,U
Maintenance Status R
Trailer Status R
Create Trailer Maintenance Ticket R, U
Check Rental Status R R R
Setup Trailer
Look up availability
Set up new cust
Create New Rental
Close Rental
Produce Trail Status
Create Trailer Maintenance Ticket
Produce Rental Rpt
Texas Trailer Rental Event Table
Activity/Use
Event Trigger Source Case Response Destination
Check
1 Check availability Cust Req Customer Availability Avail Status of Tr Customer
2 Rent Trailer Cust Req Customer Create Rental Rental Confirm Customer
3 Return Trailer (close Rental)
4
Trailer
Check
Availability
of Trailer
Customer Inquiry
Check Inventory
Customer Setup
Customer Rental
Trailer Return
Maintenance Status
Trailer Status
Check Rental Status
NULL
Cust OK
Cust Delequent
Rental Open
Rental Closed
Rental Overdue
Trailer available
Trailer on rental
Trailer needs maint
Trailer in Maintenance