Kristina R. Hill
1228 Cedar Ridge Avenue ♦ White Marsh, MD 21162
(301) 555-5019 – Home ♦ (240) 555-2735 – Cell ♦ krh@msn.com
Job Target p
Receptionist ♦ Customer Service ♦ Office Support
Personable and friendly; good conversationalist, with excellent face-to-face
Value and telephone communication skills.
Offered Active listener who demonstrates an innate ability to ask the right
questions at the right time.
Task oriented with an ability to balance strong interpersonal skills with
need for efficiency.
Down-to-earth and practical; place high value on following procedures.
Patient, persistent, and diplomatic while providing explanations.
Extremely attentive to detail and producing high-quality work.
Methodical about gathering information and data to present logical and
systematic approaches to completing tasks.
Artistic and creative; keen sense of style, balance, and use of color.
Computer literate with self-taught skills in Windows, Internet, e-mail,
basic word processing, and keyboarding.
Employment Gained cross-functional office and customer service experience through various
short-term positions while raising family and maintaining household (late-1980s and
History 1990s.)
.
Supported business office operations for Rich Lighting. Managed incoming
calls, assisted customers in selecting lighting fixtures, operated cash
register, verified credit purchases, and tracked product inventory.
Demonstrated and sold new and used cars for Bowman Chevrolet. .
Provided customers with information about vehicle features and benefits;
completed extensive paperwork; set up and maintained account filing
system; prospected for new business by phone and mail solicitation.
Took over store management for Hagerstown branch of Carpet Town, ,
including opening and closing responsibilities; customer service and sales;
securing customer financing and calculating interest rates; office filing;
and scheduling of installation projects.
Answered phones, set up filing system, and helped organize office for a
newly established restaurant/pub.
Created and sold hand-drawn greeting cards. Designed and distributed
monthly newsletter for Williamsport AmVets Post. Designed covers for
high school graduation and baccalaureate pamphlets.
Education Graduate, Wye Mills High School, Wye Mills, MD
,
Vocational Studies, Commercial Art, Career Studies Center, Wye Mills, MD
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