Workplace Relationships and Ethics - DOC - DOC

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					                                                                       Student___________________

                                                                         Date___________________




Directions: Use the “CSS at a Glance” hand out to answer multiple choice questions 1-20.
                 Match the competency with its Career Success Standard
                                                                    Blue Ridge “CSS at a Glance”
Workplace Relationships and Ethics              Personal Growth and Development                               Communications                                  Interpersonal Skills
  The student will leave Job Corps with         The student will leave Job Corps with           The student will leave Job Corps with the           The students will leave Job Corps with
 the ability to productively, interact with       the personal skills, attributes and           ability to listen actively, follow directions        the ability to get along with other and
   co-workers and deal with problems            behaviors that foster confidence and             and communicate with others to solve                   adjust to a variety of social and
  and situations with honesty, integrity               drive for lift-long growth.                   problems and accomplish tasks.                         professional situations.
             and responsibility
COMPETENCIES                                   COMPETENCIES                                     COMPETENCIES                                        COMPETENCIES
• Follows and promotes workplace               • Uses knowledge of personal strengths,          • Expresses and supports ideas through oral,        • Takes an active role when working in
policies and procedures including: good        weaknesses and values in decision making.        written and non-verbal communication, such          teams.
attendance, being on time and dressing         • Demonstrates resilience when receiving         as body language, volume and tone.                  • Exhibits friendly behaviors and works
appropriately for the job                      both positive and negative feedback.             • Responds to and acknowledges other                well within the culture of a group.
• Understands and supports organizational      • Maintains a healthy lifestyle by managing      people’s views.                                     • Recognizes and respects individual
goals and structure and follows the chain-     physical, emotional and social aspects of        • Follows directions and asks for clarification.    differences and view points.
of-command.                                    daily life.                                      • Understands, uses, and explains procedures.       • Manages and resolves conflict with
• Observes and practices safety standards.     • Uses social networks when balancing work       • Uses appropriate language when addressing         varied negotiation techniques.
• Develops productive relationships with       and personal life.                               different audiences.                                • Demonstrates flexibility in adjusting to a
members of his/her team.                       • Exhibits self-respect and a positive self-     • Demonstrates active listening skills.             variety of situations.
• Responds well to supervision.                esteem.                                                                                              • Recognizes and manages emotions such
• Maintains confidentiality and personal       • Takes initiative and uses opportunities for                                                        as sadness, depression, frustration, and
trustworthiness.                               advancement.                                                                                         anger.
• Understands and supports the concept of
customer service.




       Information Management                           Multicultural Awareness                      Career and Personal Planning                               Independent Living
  The student will leave Job Corps with             The student will leave Job Corps             The students will have Job Corps with a               The students will leave Job Corps
the ability to interpret and evaluate data,         valuing diversity, practice cultural          personal plan that outlines a step-step              capable of finding, managing and
 organize and maintain information, and            sensitivity and able to work with the         process for entering and advancing in a                utilizing the resources needed to
    use technology to perform work.                people of different backgrounds and                       fulfilling career.                      maintain employment, satisfy physical
                                                                   culture                                                                              and emotional needs, and lead a
                                                                                                                                                    productive life as an independent adult.
COMPETENCIES                                    COMPETENCIES                                     COMPETENCIES                                      COMPETENCIES
• Obtains information from existing sources,    • Understands and appreciates a variety of       • Sets and redefines short and long-term          • Plans and manages time, money and other
including the Internet.                         cultural perspectives and how those enhance      goals.                                            resources to support him/herself.
• Evaluates the relevancy, accuracy and         productivity.                                    • Acquires, organizes, interprets and             • Utilizes available resources to find
appropriate use of data.                        • Demonstrates the ability to value diversity    evaluates information from career                 housing, transportation and employment and
• Organizes, maintains and uses information.    in the workplace.                                assessments and work-based learning               to make informed consumer decisions.
• Demonstrates capacity to connect data to      • Understands cultural differences in            experiences.                                      • Makes educated life choices concerning
personal and professional success.              communication styles.                            • Completes activities that support career        nutrition, fitness, healthcare, parenting and
                                                • Positively interacts and fosters               planning. These may include a generic             sexual responsibility.
                                                relationships with people of different           resume, sample cover letter, and letters of       • Creates and maintains an appropriate
                                                 backgrounds.                                    recommendation.                                   support network.
                                                                                                                                                   • Uses creative problem solving skills.
1. Demonstrates active listening skills.
     A. Interpersonal Skills
     B. Independent Living
     C. Career & Personal Planning
     D. Communication

2. Takes an active role when working in teams.
       A. Information Management
       B. Interpersonal Skills
       C. Independent Living
       D. Career & Personal Planning

3. Develops productive relationships with members of his/her team.
       A. Workplace Relationships & Ethics
       B. Multicultural Awareness
       C. Personal Growth & Development
       D. Information Management

4. Evaluates the relevancy, accuracy, and appropriate use of data.
       A. Personal Growth & Development
       B. Information Management
       C. Interpersonal Skills
       D. Independent Living

5. Sets & redefines short & long term goals.
        A. Interpersonal Skills
        B. Independent Living
        C. Career & Personal Planning
        D. Communication

6. Plans and manages time, money, and other resources to support him/herself.
        A. Interpersonal Skills
        B. Independent Living
        C. Career & Personal Planning
        D. Communication
7. Demonstrates the ability to value diversity in the workplace.
        A. Multicultural Awareness
        B. Personal Growth & Development
        C. Information Management
        D. Interpersonal Skills
8. Exhibits self-respect and a positive self-esteem.
       A. Workplace Relationships & Ethics
       B. Multicultural Awareness
       C. Personal Growth & Development
       D. Information Management

9. Understands and supports organizational goals and structure and follows the chain of command
       A. Workplace Relationships & Ethics
       B. Multicultural Awareness
       C. Personal Growth & Development
       D. Information Management

10. Follows directions and asks for clarification.
        A. Interpersonal Skills
        B. Independent Living
        C. Career & Personal Planning
        D. Communication

11. Makes educated life choices concerning nutrition, fitness, healthcare, parenting, and accepting personal responsibility.
      A. Interpersonal Skills
      B. Independent Living
      C. Career & Personal Planning
      D. Communication

12. Takes Initiative & uses opportunities for advancement.
       A. Workplace Relationships & Ethics
       B. Multicultural Awareness
       C. Personal Growth & Development
       D. Information Management

13.Uses creative problem solving skills.
       A. Interpersonal Skills
       B. Independent Living
       C. Career & Personal Planning
       D. Communication
14.Maintains confidentiality and personal trustworthiness.
       A. Workplace Relationships & Ethics
       B. Multicultural Awareness
       C. Personal Growth & Development
       D. Information Management
15.Demonstrates resilience when receiving both positive & negative feedback.
      A. Multicultural Awareness
      B. Personal Growth & Development
      C. Information Management
      D. Interpersonal Skills

16. Follows and promotes workplace policies and procedures including: good attendance, being on time and dressing appropriately for the job
        A. Workplace Relationships & Ethics
        B. Multicultural Awareness
        C. Personal Growth & Development
        D. Information Management

17. Obtains information from existing sources, including the Internet.
       A. Information Management
       B. Interpersonal Skills
       C. Independent Living
       D. Career & Personal Planning

18. Uses appropriate language when addressing different audiences.
       A. Interpersonal Skills
       B. Independent Living
       C. Career & Personal Planning
       D. Communication

19. Understands and appreciates a variety of cultural perspectives and how those enhance productivity.
       A. Multicultural Awareness
       B. Personal Growth & Development
       C. Information Management
       D. Interpersonal Skills

20. Completes activities that support career planning. Including resume writing, using a cover letter, and acquiring letters of recommendation.
      A. Interpersonal Skills
      B. Independent Living
      C. Career & Personal Planning
      D. Communication

				
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posted:12/3/2011
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