MANAGEMENT AND ORGANIZATIONAL BEHAVIOR
MANAGEMENT 304
Tuesday/Thursday 8:30 A.M. – 10:10 A.M.
Fall 2010 Section 01
Instructor: Mrs. Lisa Crawford
Office: 254 N Rike Email: lisa.crawford@wright.edu
Office Hours: Tuesday/Thursday 8:00 – 8:30 a.m.
2:00 – 3:00 p.m. by appointment
*I will make myself available other times by appointment.
Phone: (937) 775-4954
Readings: Managing Organizations – Principles & Guidelines, Second Edition.
Duening and Ivancevich. Thomson. ISBN: 978-1-592-60207-0
Required scholarly and applied articles on WebCT.
Prerequisites:
Junior Standing. It is your responsibility to verify that you have successfully completed the
prerequisite classes prior to taking this class. Please note that if you register for this class without
having met these prerequisites, you may be removed from the class at any time.
COURSE DESCRIPTION:
This course is designed to present some of the basic ideas, concepts, and theories of
management, organizational behavior and ethics in a systematic and integrative fashion so that
by the end of the course students understand the complexities of managing people in modern
organizations Through gaining this understanding, students will also develop skills necessary to
manage people effectively.
CLASS FORMAT:
This course will be lecture/discussion format. My teaching approach is to introduce and deliver
a building block approach to learning and concepts of organizational behavior. This will be
accomplished via lectures, handouts, case studies, and exercises, ect. Course topics include
management competencies, decision-making, planning, delegation, organizational design, etc.
Assigned readings are to be read before class. Students will be accountable for all reading
assignments, for lecture materials, and for any change in reading assignments or due dates that
may be announced in class. Responsibility for missed lectures resides with the student.
CLASS ETIQUETTE:
Students are expected to behave in a professional manner in the classroom. Professional
behavior includes, but is not limited to, the following:
· Arriving on time and staying until the end of all class sessions
· Disabling all electronic devices including, but not limited to, cell phones, pagers and
watches
-text messaging on a cell phone or any other electronic device is prohibited
· Avoiding excessive noise during class lectures
· Treating the instructor and classmates with courtesy and respect
If you engage in any type of disruptive behavior such as those described above, your letter grade
will be affected. According to the Wright State University Handbook, “Disruptive behavior is
an action or combination of actions by an individual that unreasonably interferes with, hinders,
obstructs, or prevents the right of others to freely participate in its activity, program, or service,
including behavior that may prevent faculty and staff members from carrying out their
professional responsibilities.”
ATTENDANCE:
Good classroom performance and successful examinations requires class attendance.
ASSIGNMENTS:
There will be three exams and one project.
PROJECT:
The project is designed to enhance your understanding of purpose, makeup, and operation of
actual control systems in organizations.
You are required to identify an organization in your local community and select a control system
within that organization that you would like to learn more about. In order to do so, you will
interview the individual who manages the respective control system. The burden is on you to
choose your interviewee wisely. If your initial interview is not helpful, then be prepared to
schedule another. Your findings will be compiled in a five-page report. The report should
focus on presenting an overall profile of the objectives, makeup, and function of the system.
You should address how the system has evolved over the years and how the system is designed
to meet the system’s particular needs. Be sure to include any system problem you identified and
suggest solutions.
Examples of control systems include, but are not limited to, budgeting, capital investment,
performance appraisal, inventory control, quality control, and employee selection.
The project will be completed in groups of 4.
NO LATE PROJECTS WILL BE ACCEPTED!
EXAMS:
Exams will consist of multiple choice, true/false, and short answer essay questions.
MAKE-UP EXAM POLICY:
Make-up exams will be kept to a minimum. It is most equitable when ALL students take the
examinations on the scheduled date and time. Rare exceptions to this policy may be made only
with student notification and approval by the professor prior to the exam. If for any reason, a
student cannot take an exam when scheduled, as per the instructor, a make-up examination will
be given (upon approval) by the instructor consisting of 20 essay questions with a one-hour time
limit. No early exams will be given.
GRADING STRUCTURE:
A point system will be used to determine final course grades. Students can earn up to 200 total
points. Points will be distributed as follows:
Exams (3) 150 pts (50 pts each)
Project (1) 50 pts
Final grades will be based on the following scale:
180-200 = A
160-179 = B
140-159 = C
120-139 = D
<119 =F
HOW TO SUCCEED IN Management 304:
It takes hard work to succeed in this class. Here are some specific suggestions about how to do
well in this class:
1. Read the chapter and related readings before you come to class. Your purpose at this
stage is to get a general understanding of the material.
2. Keep a good set of notes. You cannot expect to just print off the slides and have all the
information that you need.
3. Read the chapter again after the lecture. The second time focus on the details and
examples provided.
4. Ask questions in class or visit me during my office hours when you don’t understand the
material.
5. Still having trouble? Form a study group with a few classmates. Many times when you
have to explain something out loud to another person you realize your understanding or
lack of understanding of the material.
STATEMENT OF ACADEMIC DISHONESTY:
This instructor specifically reserves the right to discipline all students for academic dishonesty,
in conformity with the general rules and regulation of the University. Such action may include
lowering of grades, assigning a failing grade on the affected exam, or failing the course as a
whole.
STUDENT RESOURCES:
Educational Resource Center
o provides intellectual and physical access to current state-of-the-art materials,
equipment and services benefiting educators, human services professionals,
students, and others. Its mission is to serve as a role model in the use of
technology and to offer support in preparing exemplary professionals. The ERC
strives to provide leadership, instruction, and consulting assistance in the use of
instructional technology. The Instructional Materials Center and the Media
Production Lab are both parts of the Educational Resource Center.
Tutoring Services
o strives to locate a tutor for any course offered at the university in which a student
may be experiencing difficulty. Students can sign up for tutoring not only to pass
a course, but also to improve their grade in a course. The center will also direct
students to "help rooms" provided by various departments, where walk-in tutoring
is available. If interested, call (937) 775-2280.
University Libraries
o OhioLINK, Interlibrary Loan, New Books and Media, Student Technology
Assistance Center, etc.
Writing Resources
o offers links to Electronic Journals, Citation Guides, Research Guide, University
Writing Center, Guidebook to College Composition, etc.
(http://www.wright.edu/cola/Dept/eng/resources.html)
CLASS SCHEDULE
Date Topic Reading
9/7 Introduction to Course and to Management Chapter 1, pp. 3-20
And Organizational Behavior; Organizational
Culture
9/9 Management/Work Environment Chapter 2, pp. 25-41
9/14 Management/Work Environment Chapter 4, pp. 75-83
9/16 Management Competencies Chapter 7, pp. 147-166
WebCT Articles:
A Thai Remedy for…
Understanding
Generational…
9/21 Decision-Making Chapter 5, pp. 101-118
9/23 Exam 1
9/28 Planning; Goals Chapter 6, pp. 123-142
WebCT Articles:
Euro CMBS
Borrowers…
Employment
Situation Summary
9/30 Planning; Goals Chapter 6, pp. 123-142
WebCT Articles:
Euro CMBS
Borrowers…
Employment
Situation Summary
10/5 Delegation; Controlling Chapter 15, pp. 357-373,
376-380
10/7 Human Resources and Legal Issues in Organizations Chapter 10, pp. 219-244
10/12 Organizing: Organizational Design Chapter 16, pp. 400-402
Chapter 9, pp. 193-215
WebCT Articles:
2010 Trends
Continued…
10/19 Exam 2
10/21 Groups/Teams Chapter 14, pp. 329-350
10/26 Motivation: Applications and Behavior Chapter 12, pp. 277-296
10/28 Leadership Chapter 11, pp. 251-270
WebCT Articles:
Are You a Good
Leader?
11/2 Communication; Perception; Chapter 13, pp. 301-324
11/4 Ethics and Values Chapter 3, pp. 47-69
11/9 Emotional Intelligence Chapter 11, p. 258
Learning Chapter 17, pp. 428-431
WebCT Articles:
Beware United
Airline’s tricksy…
Who Needs
Emotional…
The Ethics of
Multitasking…
11/11 Review Day
11/15 – 11/20 Final Exam Week – Exam 3