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Sun Ray Technology
Customer Presentation
Client Systems
7/2006
Presenter’s Name
Presenter’s Title
Presenter’s Company
The Desktop Computing Continuum
Business requirements are pushing Choice of
the desktop model to the right Desktop and applications
Delivered from the Network
Choice of applications Word on 3270
Delivered from the Network Windows XP Application
Applications and
SAP on Firefox on
Desktop Environment SAP on
Mainframe
Firefox on Mainframe Solaris
Solaris
and Operating System
are tightly linked together Windows, Linux, or Solaris
Desktop Environments
Microsoft Microsoft
Excel Word
Microsoft Internet Microsoft Adobe
PowerPoint Explorer PowerPoint Acrobat
Applications/Desktop/OS Desktop /OS “Display only”
Any OS
All apps installed on client Apps on client and network All apps on network
All apps installed on client Apps on client and network All apps on network
The Desktop Computing Continuum
The Desktop Delivery Continuum
What is Causing the Need to Change the
Traditional Desktop Model?
• Security – Protect and control access to corporate
assets, intellectual property and identity information; meet
regulatory compliance; and avoid of catastrophic disaster
(“lost laptops”)
• End User Mobility – enterprise access with no
geographical boundaries and with greater convenience
• Lower costs – reduce expenses beyond the cost of the
physical desktop... and be environmentally friendly
Delivery of a Virtualized Desktop
Applications Sun Ray Software Clients
Sun Ray Technology
Choice
Security
Manageability
Reliability
Mobility
Value
Choice
Windows, Linux or Solaris OS Desktop
SPARC, x86, x64 servers
Solaris OS, Novell or Red Hat Linux
Clients from Sun or OEMs
Select Your Desktop
Select Your Desktop
Channel
Like on a Television
A better Windows desktop
• Full Screen Windows
Desktop
• Two-factor smart card
authentication to Windows
• Remote control of
Windows session
• Hot Desk Windows from
Sun Ray device to device
• Great Windows RDP
Performance
A complete Linux desktop
• Complete Red Hat or
Novell Linux Desktop
• No custom, embedded
Linux OS to patch,
manage and update on the
client
• Hot Desk Linux from Sun
Ray client to client
• Fully licensed RDP client
for access to Windows
(not reverse engineered)
Outstanding Open Source Desktop –
Solaris 10
• Unique Desktop Manager
for central management of
desktop and key open
source applications
• Great desktop application
support: StarOffice,
Mozilla/Firefox, GNOME,
Evolution/Thunderbird,
• Fully licensed RDP client
for access to Windows
Security
No local data (corporate,
intellectual property protection)
No viruses, spyware, worms
Smart card enabled for 2-factor
authentication
No local Data – nothing cached
Embedded OS viruses
Windows CE viruses1 Windows XPe viruses2
1 http://news.zdnet.com/2100-1009_22-5273168.html
2 http://www.infoworld.com/article/03/12/02/HNwinatm_1.html
Smart Card authentication – Windows or Solaris OS
Identity
Infrastructure
Sun Ray
Client
Smartcard
Sun Ray Software
Infrastructure Sun Ray
Client
Sun Ray
Windows 2000 Client
RDP
Sun Ray
Client
Windows 2003
RDP
Sun Ray
Client
Secure Network Access Platform (SNAP)
Network
Network A Network “D”
“B” Network
Network “C”
“A”
Network B
Network C
Using Trusted Solaris,
Network D a single Sun Ray device can access
multiple networks securely
Mandatory Access Control and Security Labels
Commercial Non-Hierarchical Government Non-Hierarchical
Business Your Gov't
DoD Intelligence DHS
Partners Corporation Regulatory
TRUSTED SOLARIS TRUSTED SOLARIS
Commercial Disjoint / Hierarchical Government Disjoint / Hierarchical
Top Secret Top Secret Top Secret
Executive
Bravo Alpha
Management
Secret Secret Secret Secret
Secret
VP and Above Stock- Bravo FOO BAR Alpha
SEC /
holder
Audit Confidential
Directors interest
Classified
All Employees
TRUSTED SOLARIS
TRUSTED SOLARIS
Manageability
Centrally-deployed applications
No local install, updates, or patches
No local OS management
No local memory upgrades
Plug-and-go clients
Sun Ray Client Management Advantage
Local hardware, OS, and application configurations = Complexity and Cost
Local Local Nothing to Manage
Applications Applications
Local Local
Operating Operating
System System
Memory Memory
CPU CPU
Hard Drive Sun Ray
Client
WinCE, WinXPe,
embedded Linux
PC “thin” client
Desktop Manager for Solaris 10
open source desktop
• Enables System Administrator to deliver a securely controlled open
source desktop environment to Sun Ray clients.
• Use simple point and click control over the privileges and settings
within the Solaris10 based GNOME, Mozilla and StarOffice.
• Centralized privilege and policy control enables the enterprise to
control user access and applications based on each user's identity.
• Leverage investment in existing directory infrastructure (LDAP,
Active Directory) and deploy without changes to the corporate
directory.
• Easy-to-use web based administrative interface.
Desktop Manager - Key Use Cases
Control Security Lock Down
Corporate Look Group/Site Default Reduce Complexity
Simple Desktop Management
Desktop Manager enables icons to be
deployed onto the desktop, items to be
added to the launch menu and icons to
be added/ removed from the
launch bar
Centralized Mozilla Management
Desktop Manager enables
control and configuration of
the Mozilla Software
Simple StarOffice Management
Desktop Manager enables
control and configuration of
StarOffice
Mobility
Unique Hot Desk Architecture
Secure LAN and WAN mobility
Global Access
Hot-Desking: Right-Where-You-Left-Off
Desktop Mobility
1
Sun Ray Client #1
Session
Manager
Password
Sun Ray Client #2
Hot-Desking: Right-Where-You-Left-Off
Desktop Mobility
1 2
Password
Sun Ray Client #1 Sun Ray Client #1
Session Session
Manager Manager
Password
Sun Ray Client #2 Sun Ray Client #2
Hot-Desking: Global Mobility
Data Center 2 London
New York
1 3
Tokyo
San Francisco
Reliability
Applications and data centrally
managed and backed up
Fail-over and Load Balancing
HW mean time before failure
200,000 hours or about 22 years
(Sun Ray 2 & Sun Ray 2FS)
Solid state; no moving parts
Data and Application stay Central
Corporate Office Branch Office
Sun Ray Client in
Corporate Office
Sun Ray Clients in
a Branch Office
Sun Ray Client in Home Office
DSL or Cable
Connection
Data Center
Sun Ray Client in
Corporate Office
Home Office
Uptime
Redundancy for Applications and Desktop sessions
Multiple servers joined
in an fail-over group
Windows share information
Server
Windows
Server
If machines are unavailable,
others are selected
Deliver World's Best
Infrastructure & Remote
Service Technologies Value
Up to 76% ROI vs. other
desktop solutions (1)
Focus IT dollars on new services,
not maintenance
(1) Based on Forrester Research, Inc TEI study of Deploying
Sun Ray Thin Clients (March 2004)
http://wwws.sun.com/sunray/whitepapers/SunRay_Final_040504.pdf
Creating Desktop Value
An Example
6 Year Cost Model 1500 Seats
000 USD Managed PC Sun Ray % Savings • Reduced Acquisition
Hardware $3,294 $1,185 64% Costs
Utility Software $571 $353 38% • Reduced Refresh Costs
Power $631 $197 69% • Reduced Administration
Administration $3,600 $720 80%
and Help desk calls
HelpDesk $2,700 $1,480 45%
Per Month
$150 $55 64%
Ownership Cost
1500 seats over 6 years comparing Dell Optiplex managed PC vs. Sun Ray
• Hardware- Dell Optiplex lists at $1098 w/ Windows XP and a 3 year HW Service Contract (7/25/05), complete refresh vs. Server Only Refresh with Sun Ray deployment
• Software- BMC Magic Desktop $65+15.yr service, Symantec Anti-Virus SW/Service 29/yr, Detto Intellimover SW $45 (Analysis does not include Remote Management SW or OS)
vs. $79 per seat for Sun Ray Server Software +$26/yr/desktop service(7/25/05).
• Power- 80 watt PC vs. a 17 Watt Sun Ray $.11/KW Hr.
• Administration 1 Unix admin. @$120K vs. 1 PC Admin/200 desktops @80K
• Helpdesk- reduced 25% year with Sun Ray, where PC calls are stable with age of machinery. (25% relates to hardware related calls) 4 calls per year baseline @ $75
Sun Ray Software 4
Key Features
● Better Windows desktop
● Hot Desk Mobility (local to global)
● Multi-head capable, up to 32 monitors
● Zero Desktop Management
● Built-in Load Balancing and Fail-over
capabilities
● Central peripheral driver design and
wide peripheral support
● LAN, WAN deployment options
Pricing: ● Desktop lock-down & control
$149/Desktop license + 1 year basic
support
Client Options
Virtual Display Clients
vs. Thin Clients
Similar to a TV, the “Desktop Display”
is delivered like a “TV program”
Select Your
over the network
Desktop Channel
Like on a Television Select any “program” - Windows,
Linux or Solaris
No embedded operating system
Server-based driver architecture
No image management of device
Applications Clients
NEW Sun Ray 2
Deliver World's Best
Infrastructure & Remote Virtual Display Client
Service Technologies
Small footprint
Ultra-low power consumption
High resolution
Low cost
Built-in smart card reader
Mass storage USB port on front of
the device for easy access
NEW Sun Ray 2FS
Deliver World's Best
Infrastructure & Remote
Virtual Display Client
Service Technologies
Built-in fiber port for military grade
security connections
Native dual-head (Xinerama) for
enhanced productivity
Highest resolution in the industry at
1920x1200 at 32-bit color
Ultra-low power consumption
Built-in smart card reader
Mass storage USB port on front of
the device for easy access
Multi-Head:
Multiple Monitors (Up to 32 Monitors)
Sun Ray Clients
NEW
Sun Ray 270
Virtual Display Client
● Integrated 17” display @ 1280 x
1024
● Projector out, video in
● Flexible VESA mounting options
● One USB port and all audio
connectors on front bezel
● Compact unit, great for multi-head
● Two serial ports and three USB
ports on back of unit
●
Sun Ray[TM] Virtual Display Client Portfolio
Sun Ray™ 170
Sun Ray™ 2FS Virtual Display Client
Virtual Display Client All-in-one client with 17” screen
Ultra-secure, fiber, dual-head List Price $869 (US)
Sun RayTM 2 List Price $499 (US)
Virtual Display Client
Low cost, low power, small footprint
List Price $249 (US)
OEM Client Options
• Cryptek
• General Dynamics
(was Tadpole Computing)
• NatureTech
Customer Case Studies
Health Care
Case Study
● Java Card ensures secure Sun Ray: Building Smarter
access and guards against Hospital Information Systems
“open terminals” at Miller County Hospital
● Staff can move about the
hospital with instant access Problem:
to session Deploy patient record system to clerks,
doctors and nurses while maintaining
● Instant access decreases need
patient privacy
for printing sensitive information
● No local data to be compromised
Solution:
• Sun Ray Clients
• Sun Fire V880 server
• Smart Cards
• CHS Medgenix patient
management system
Health Care
Case Study
● Reducing IT costs at three Sun Ray Clients Replace PCs
major facilities by replacing at Saudi Arabia National Guard
Microsoft PC with Sun Ray Health Affairs
clients with StarOffice
● Java Card enables secure, Problem:
instant access to key applications Deliver key applications to doctors and
nurses while increasing the level of
● Removal of client virus infections
security for patient record information
that compromised security and
increased costs Solution:
● No patient date can be • 1500 Sun Ray Clients
compromised locally • Sun Fire servers
• Java Cards
• 4000 seats of StarOffice 7
• Citrix Access Suite
Intelligence/Govt.
Case Study
● Reduced acquisition costs by Sun Ray Solution supporting
consolidating multiple PC coalition forces at the Joint
clients into a single Sun Ray client
● Improved end-user operational
Intelligence Center of the
efficiencies in the secure information
Pacific (JICPAC)
workflow with
little incremental training Problem:
● Compatible with over 150 existing How to deploy a COTS single desktop that
applications and INFOSEC tools provides secure access to multiple
● Highly scalable, with reduced
information classifications and applications
under gov't accreditation
administration, rock-solid security, and
easy deployment
● Provides complete audit trail facilities
Solution:
• Sun Ray Clients
● Tested and validated to DIA Accreditation
• Sun Netra(TM) servers
• Trusted Solaris(TM) Operating System
• TCS Secure Office
Manufacturing
Case Study
● Doubled it's capacity without Sun Ray Solution Improves
increasing administration Quality of Life at Texas
● Deployed in a grid, increased CPU Instruments
utilization by 2.5 times
Problem:
● Zero downtime: user data is protected
and available Needed to reduce the cost of their
desktop devices – both in terms of
● System and software upgrades are done acquisition cost and maintenance cost
overnight – while increasing security and flexibility
● Maintenance costs are close to zero
Solution:
● Improved the quality of life: increased • Sun Ray 1 Clients
mobility, decreased cost • Sun Ultra 80 Servers
• Sun Enterprise 3500 Servers
• Smart Cards
Manufacturing
Case Study
Sun Ray server software and Sun Ray Compute Ranch
clients act as front end to grid “For EDA computing, using Sun Ray
for compute-intensive tasks servers as a front-end to a compute grid
is a powerful, cost-effective strategy.
Use of smart cards for “hot desking”
enables engineers to start a session We’re providing better performance with 64
with one Sun Ray client, and then processors than we previously did with 400
continue it at any other Sun Ray client desktop processors—at far less cost.”
connected to the network –Jim Gateley, Director of Compute Resources
–Sun Microsystems, Inc., Processor and Network Products Group
Sun Fire(TM) 3800 Servers (8-Way
Configuration) with Sun Ray Server
Software 2.0 provide higher
performance for productivity
applications than desktop workstations
Call Center
Case Study
● Increased efficiency Sun and NEC Solution deliver
of the network next generation CRM solution
● Combining NEC's IP telephony at Plala Networks
product, UNIVERGE/SV 7000,
and Sun's Sun Ray ultra-thin Problem:
client technology into secure How to provide the primer customer
CRM solutions. relationship platform for Asia
● Improved customer satisfaction
● Plala Networks runs high volume call Solution:
centers that need maximum uptime • 600 Sun Ray 1G Clients
● Ensure that all customer information • Java Based Applications
and transactions are processed
securely • Genesys CTI/IVR
• Sun Fire V440 servers
Call Center
Case Study
● Virtually perfect availability Delivering outstanding
since install in 2001 customer service to NYC
● 30% Customer Service Time Warner cable customers
Representative productivity
improvement •Problem:
● 23 second support response time
•Deploy a CRM call center suite to reduce
costs and improve customer satisfaction
reduced to three seconds
● Reduced power usage and noise
•Solution:
reduction in call center • Sun Ray Clients
environment
• Sun Fire servers
• Sun Ray Server Software
• Genesys CTI and CSG's ACRS billing
and CRM
Retail
Case Study
● Improved customer Sun Ray Solution Shines at the
satisfaction Crane Group Ltd.
● Quicker order entry through
system availability Problem:
● Sensitive transactions could be
hot desked to private offices Wanted in-store sales associates to share
terminals and have immediate access to
● Reduced cost and complexity key applications to improve customer
● Smooth migration off of legacy service.
system
● Cost saving from fewer
Solution:
desktops needs • 2000+ Sun Ray Clients
● 2 Administrator for
• 260 Sun Fire v series servers
2000+ clients
• Smart Cards
Sun Microsystems
Case Study
• Saving approximately over $24M per Sun Microsystems – We fly our
year
> Avoiding $15.0M for System
own planes
Administration/Support
> Avoiding $6.5M per year for Problem:
desktop refresh
> Savings $2.8M per year in power Deliver outstanding desktop performance
expense to a wide array of knowledge workers, call
> No expense for desktop moves or center employees, engineers, while saving
upgrades dramatically on costs
• Increased employee productivity
using the global hot desking feature Solution:
to bring a user's desktop to any Sun
Ray client on campus • 30,000 Sun Ray Clients
• Increased employee productivity – • Sun Ray Software
desktop “state” is preserved on the • Solaris 10 OS – Java Desktop System
server, allowing for fast recovery in • StarOffice 8
the event of client outage.
• Increased availability
Sun IT: Global Scope & Scale
● Support 170+
Countries
● Centralized
Infrastructure
● 6 Core Data Centers
● 1700 Data Center
Servers
● 600 Applications
● 999+ TB of data
● 6 Firewall Complexes
● 35,000 Employees
● 8,000+ Suppliers,
Partners, and Vendor
Staff
iForce Centers
R&D Centers
Manufacturing Plants
Sales Locations
Data Centers
Sun Ray Hardware Part Nos. & Pricing
Sun Ray Hardware Part Number List Price
Sun Ray 1G Client BAE-110-00 $299
Sun Ray 2 Client NTC-10Z-00 $249
Sun Ray 2FS Client NTC-15Z-00 $499
Sun Ray 270 Client NTC-20Z-00 $869
Sun Ray 2 warranty extension from 3
to 5 years W9D-NTC10Z-ND-5H $120
Sun Ray 2FS warranty extension from
3 to 5 years W9D-NTC15Z-ND-5H $120
Sun Ray 270 warranty extension from
1 to 3 years W9D-NTC20Z-ND-3H $240
Sun Ray 2 with 19" flat panel monitor
bundle NTC-10Z-7202A-01 $899
Sun Ray 2 with 20.1" flat panel monitor
bundle NTC-10Z-7200A-01 $1,099
Sun Ray 2FS with 24" flat panel
monitor bundle NTC-15Z-7203A-01 $2,199
Sun Ray 2FS bundle with two 20.1" flat
panel monitors NTC-15Z-7200A-02 $2,099
Sun Ray 2FS bundle with two 24" flat
panel monitors NTC-15Z-7203A-02 $3,999
Appendix
•
Sun Ray 2 – Technical Details
Front Panel
> Smart Card reader
> 1 USB 1.1 Port
> Microphone jack
> Headphone jack
> Stereo line-in
• Rear Panel
> 1 USB 1.1 port
> 1 Serial port
> 1 DVI connector
> 1 100 Base-T Fast Ethernet port
> Power connector
> Kensington lock
• Top Panel
> SIM card slot
• Resolution
> 1600 x 1200/32 bit color
• Diminsions & Weight
> Width 27mm
> Depth 120mm
> Height 215mm
> Weight: 0.8 kg
• Three year standard warranty
Sun Ray 2FS – Technical Details
• Front Panel
> Smart Card reader
> 1 USB 2.0 Port
> Microphone jack
> Headphone jack
> Stereo line-in
• Rear Panel
> 2 USB 2.0 ports
> 1 Serial port
> 2 DVI connectors
> One 100 Base-T Fast Ethernet port
> One 100 Base-FX optical Ethernet port
> Power connector
• Top Panel
> SIM card slot
• Resolution
> Dual 1920 x 1200 / 32 bit color
• Dimensions & Weight
> Width: 27mm (1.1 inches)
> Depth: 215mm (8.5 inches)
> Height: 215mm (8.5 inches)
> Weight: 0.9kg
• 3 Year standard warranty
Sun Ray 270 – Technical Details
• Front Panel
> Smart Card reader
> 1 USB 1.1 Port
> Microphone jack;
> Headphone jack
> Stereo line-in
> LCD Controls
• Rear Panel Right side
> 3 USB 1.1 ports
> VGA (HD15) video input
> Projector video output (HD15)
> 100 Base-T Ethernet port
> Power connector
• Rear Panel Left side
> SIM card slot
> 2 Serial ports
• Rear Panel
> VESA mount
• Resolution
> 1280 x 1024 / 24 bit color
• Dimensions & Weight
> Width 376.6 mm
> Depth 191.0 mm
> Height 407.0 mm
> Weight 5.2 kgs
• Warranty
> Standard warranty 1 year
> Extended Warranty 3 years
Sun Ray Connector for Windows
Architecture
Windows 2000 Sun Ray Client
Sun Ray Client
Windows 2003
RDP client Sun Ray Client
Windows XP
Professional
Remote Driver Architecture
A Comparison
Application Sun Ray
Device Controls Server
Device Drivers Sun Ray
Peripheral Devices
Client
Driver API
Sun Ray Device Driver Architecture
Remote Application Windows Device Controls
Server PC
Device Drivers
Driver API
Application Other System OS
Thin
Client Peripheral Devices
Other Remote Application Architectures
Access Clients
Mandatory Access Control and Security
Labels
Commercial Non-Hierarchical Government Non-Hierarchical
Business Your Gov’t DoD Intelligence DHS
Partners Corporation Regulatory
Trusted Solaris Trusted Solaris
Commercial Hierarchy Government Hierarchy
Executive Top Secret
Management
VP and Above Secret
Directors Confidential
All Employees Classified
Trusted Solaris Trusted Solaris
Desktop Manager: Architecture
Wide Peripheral Support
USB HID CLASS VENDOR SPECIFIC DRIVERS
● Keyboards ● USB Flatbed Scanners (SANE)
● Mice ● USB Digital Cameras (gPhoto)
● Bar Code Scanners ● Serial Specialty Printers
● Magnetic Stripe Readers ● USB Biometric Scanners
● USB/Serial Bank Teller Peripherals
Open Source Drivers Through LIBUSB API
USB MASS STORAGE CLASS
USB PRINTER CLASS
● Hard Drive
● USB Printers (Post Script)
● Zip Drive
● Other Printers
through Ghostscript/ ● Flash Disk
Vividata SW
Sun Ray Hardware Part Nos. & Pricing
Sun Ray Hardware Part Number List Price
Sun Ray 1G Client BAE-110-00 $299
Sun Ray 2 Client NTC-10Z-00 $249
Sun Ray 2FS Client NTC-15Z-00 $499
Sun Ray 170 Client BAE-400-00 $869
Sun Ray 270 Client NTC-20Z-00 $869
Sun Ray 2 warranty extension from 3
to 5 years W9D-NTC10Z-ND-5H $120
Sun Ray 2FS warranty extension from
3 to 5 years W9D-NTC15Z-ND-5H $120
Sun Ray 270 warranty extension from
1 to 3 years W9D-NTC20Z-ND-3H $240
Sun Ray 2 with 19" flat panel monitor
bundle NTC-10Z-7202A-01 $899
Sun Ray 2 with 20.1" flat panel monitor
bundle NTC-10Z-7200A-01 $1,099
Sun Ray 2FS with 24" flat panel
monitor bundle NTC-15Z-7203A-01 $2,199
Sun Ray 2FS bundle with two 20.1" flat
panel monitors NTC-15Z-7200A-02 $2,099
Sun Ray 2FS bundle with two 24" flat
panel monitors NTC-15Z-7203A-02 $3,999
Sun Ray Software Part Nos. & Pricing
Sun Ray Software Part Number List Price
Sun Ray Software 4 5/06 MEDIA KIT CEC99-40AC99MS $35
Sun Ray Software 4 SINGLE SEAT RIGHT TO
USE LICENSE ONLY CECI9-400C992S $125
Sun Ray Software 4, SINGLE SEAT license,
basic support for 1 year CECI9-C992-1BS $24
Sun Ray Software 4, SINGLE SEAT license,
standard support for 1 year CECI9-C992-1ST $36
Sun Ray Software 4, SINGLE SEAT license,
premium support for 1 year CECI9-C992-1PR $48
Sun Ray Software 4, SINGLE SEAT license,
basic support for 3 years CECI9-C992-3BS $72
Sun Ray Software 4, SINGLE SEAT license,
standard support for 3 years CECI9-C992-3ST $108
Sun Ray Software 4, SINGLE SEAT license,
premium support for 3 years CECI9-C992-3ST $144
Sun Ray Software 4 5/06 Media kit, 3 years of
additional media CEC99-C99MS-3MED $180
Sun Ray Software 4 5/06 Media kit. Additional
media. CEC99-C99MS-MEDIA $60
Sun Ray Software 4 5/06 SOFTWARE
DOWNLOAD Media kit. One year electronic
software distribution. CEC99-C99BS-1M $0
Sun Ray Software 4 5/06 SOFTWARE
DOWNLOAD Media kit. 3 Years Electronic
Software Distribution CEC99-C99BS-3M $0
Electronic Software Distribution Sun Ray
Software 4 SINGLE SEAT RIGHT TO USE
LICENSE ONLY CECI9-400C99HS $125
Electronic Software Distribution Sun Ray
Software 4 5/06 CEC99-40AC99BS $0
