Response - PDF by wulinqing

VIEWS: 28 PAGES: 15

									Response
                                      OCT   NOV   DEC




Celebrating the dedication and success of the Real Heroes of Bayfront Health System.
ON THE COVER                                                                                 Important Phone Numbers
Like the wind behind a boat’s sail, Bayfront is always                                       Main Switchboard
pushing us forward. Our investments, time and talented                                       727-823-1234
work underscore Bayfront’s efforts to improve the health
of our community every day.                                                                  Human Resources
                                                                                             727-893-6161
         The story on page 6 takes a look at some of the
team members who help Bayfront keep its momentum by                                          Patient Information
regularly giving back. Their contributions benefit other                                     727-893-6101
team members, help support scholarships and provide the
margin of excellence for important healthcare programs                                       Central Scheduling
                                                                                             727-893-6044
and facilities.
                                                                                             Patient Billing
                                                                                             727-893-6616

                                                                                             Convenient Care Clinics
                                                                                             727-526-DOCS

                                                                                             Family Health Center
                                                                                             727-893-6116

                                                                                             Bayfront Health Foundation
                                                                                             727-893-6148

                                                                                             Physician Referral Line
                                                                                             727-893-DOCS

                                                                                             Same Day Surgery Center
                                                                                             727-553-7906                                                                   Real Heroes. AT WORK.
                                                                                             Home Health Services                                                           Bill Christie, director of facilities management, leads the team in charge of Bayfront’s
                                                                                             727-572-15146                                                                  multiple building and renovation projects. Maintaining Bayfront’s technologically advanced
                                                                                                                                                                            facilities requires innovative and intense planning. We’re always thinking about what needs
                                                                                             Wound Care and Hyperbaric Center                                               to be done today, for tomorrow.
                                                                                             727-528-9824

                                                                                             Corporate Communications
                                                                                             727-893-6110




CONTENTS:
                                       04
                                   DESIGNING PROGRAMS
                                                                           06
                                                                            GIVING BACK
                                                                                                               08
                                                                                                               BAYFRONTISMS
                                                                                                                                            10
                                                                                                                                           PRACTICES THAT
                                                                                                                                                                                   13
                                                                                                                                                                                  CARING FOR
                                                                                                                                                                                                                         14
                                                                                                                                                                                                                      GETTING PATIENTS
                                                                                                                                                                                                                                                              21
                                                                                                                                                                                                                                                            BAYFRONT BUILDS
                                       FOR PATIENTS                         TO BAYFRONT                                                    KEEP BAYFRONT                        OUR COMMUNITY                           BACK TO LIFE                        CONNECTIONS WE
                                                                                                                                          IN THE SPOTLIGHT                       STARTS HERE                                                                 CAN COUNT ON




Response is a publication of the Corporate Communications department of Bayfront Health System (BHS). Response is an official           EDITORIAL: President and Chief Executive Officer Sue G. Brody, Chief-of-Staff Paul McRae, M.D., Publisher Kanika Tomalin, Managing
communication of BHS. BHS consists of a 502-bed acute-care teaching hospital, six convenient care clinics, Bayfront Same Day Surgery,   Editor Marcey Stone, Editor Marie Cirelli, Contributing Writers: Marie Cirelli, Francesca Chiappo, Laterika Jelks, Kathy Parker, Marcey Stone
LLC, Bayfront Home Health, LLC, Bayfront Wound Care and Hyperbaric Center, Bayfront Rejuvenations, Bayflite air-medical transport       ART DIRECTION: SPARK
service and Bayfront Family Health Center.
To request extra copies or to submit a story idea, e-mail Marie Cirelli at Marie.Cirelli@bayfront.org
                                                                              HOW I SEE IT: A MESSAGE FROM SUE


                                                                              Hello.
                                                                              That greeting has taken on new meaning for us here at Bayfront.
                                                                              As I’m sure you have seen throughout our community, hello is the
                                                                              central theme of our Bayfront Baby Place communications.

                                                                              We are celebrating the hello moments that mark precious memories in each of our journeys.
                                                                              At Bayfront, those moments are many, and they often follow significant investments that
                                                                              have been made with our mission, vision and values in mind.
                                                                                         This issue of Response will take a closer look at some of those investments and
                                                                              the virtues that motivate our Bayfront Family to make them. Some, like our Bayfront Baby
                                                                              Place, are very tangible manifestations of brick, mortar, equipment and facilities. Others,
                                                                              like our continual commitment to our team members and their families, are more deeply
                                                                              felt than seen.
                                                                                         In every case, I am extremely proud to say, the return is great. For more than a
                                                                              century our hospital has been blazing trails and responding to the needs of our community
                                                                              by making investments that help set the standard for healthcare in our area. From talent to
                                                                              technology, education to excellent outcomes, Bayfront steps up with defining leadership
                                                                              over and over again.
                                                                                         As you read about some of the most impressive examples of that leadership, you'll
                                                                              be reminded why Bayfront is the area's best place to work, practice and heal. On our cover
                                                                              we’ve chosen to illustrate the investment theme of this issue with a sailboat. The brisk way
                                                                              the boat is cutting through the waves makes its momentum clear. It’s moving undeterred
                                                                              with a direction and purpose that can certainly inspire those same attributes in each of us.
                                                                                                                                                                                  Sue G. Brody, President and CEO
                                                                              But, the deeper message of our cover photograph is not in the strong elements that we do
                                                                              see. It’s the strength of the element that we don’t. It’s the wind that inflates the sail that
                                                                              propels the boat forward.
                                                                                         That wind is a symbol of our belief in our people and our purpose. The outcomes,
                                                                              the boat’s movement if you will, can all be measured and touted as evidence that our work
                                                                              was worth it. But, not until the investment has been made…not until the wind has blown.
                                                                                         Bayfront makes our community a better, stronger, healthier place to live via
                                                                              constant investment in the many matters that count.
                                                                                         When you look at the cover of this issue of Response, see the sail, but feel the wind.



                                                                              In Good Health,




                                                                              Sue G. Brody
                                                                              PRESIDENT AND CEO
     “As you read about some of the most impressive examples of leadership,
      I’m sure you’ll feel as proud of our Bayfront Family as I do.”
     -Sue G. Brody, President and CEO
02                                                                                                                                                                                                                  03
     DESIGNING PROGRAMS FOR PATIENTS
     What do patients expect from their hospital? The answer to this question can be found in
     three of Bayfront’s newly enhanced programs—all created from a patient’s perspective of
     the ideal healthcare experience.

     By the end of 2009, Bayfront will have enhanced its breast                  To bring another level of service to the program,
     health, spine and obstetrics service lines to provide patients    breast cancer patients can receive one-on-one, personalized
     with the ultimate healthcare experience. Industry research        attention from a breast health coordinator. This experienced
     shows patients are looking for quality care accompanied           professional guides patients through treatment and
     by very good customer service, open communication and             appointment scheduling all while educating them about
     comfort. Such are the margins of excellence Bayfront              their diagnosis. The goal of the coordinator is to eliminate
     considers when investing in future programs.                      the anxiety many patients feel during a medical journey.
                                                                                 On top of offering an array of services, the center
     Bayfront Breast Health Center                                     will also feature new, state-of-the-art digital mammography
     Lush robes and warm drinks, coupled with personalized             technology. The new equipment will help radiologists find
     attention. Bayfront’s new Breast Health Center was designed       smaller, hard-to-detect cancers at a much faster speed.
     to make the healthcare experience easy.
               “When we sat down to consider what patients want        Spine Center
     to receive in their care, convenience and quality service were    When it comes to finding treatments for back and neck pain,
     first on our list,” said Jatin Motiwal, executive director of     there are so many options to consider, sometimes making
     perioperative and cardiac services. “The new Breast Health        it hard for patients to find what’s right for them. Bayfront’s
     Center is a reflection of that. Patients will be pampered in      new spine center was created to eliminate the hassle and
     a warm and inviting space all while having access to every        help patients get back to life. Offering a range of services
     breast care service they could ever need.”                        and one-on-one consultation, finding the right treatment
               When the Breast Health Center opens in the              starts with a simple phone call.
     Bayfront Medical Plaza, it will provide patients with access to              “By dialing the spine center directly, patients                                                                           Building programs around the needs of patients is what we do best
                                                                                                                                                                                                            at Bayfront. Programs, like the new Bayfront Breast Health Center, are
     women's imaging, oncology, general surgery and reconstruction     will be connected to a program coordinator right away who                                                                            convenient and hassle-free so patients always have a very good experience.
     specialists without ever having to leave our network.             can consult with patients on their individual symptoms,”
               “Bayfront recruited some of the area's best and         said Jatin Motiwal, executive director of perioperative and
     most experienced specialists to be a part of the new center,”     cardiac services. “They’ll be directed to Bayfront resources     Bayfront Baby Place
     said Jatin. “Patients can feel confident in knowing that they     that include preventative measures, pain management,             It’s something that has never been done before—operating            the-art operating suites, designed to accommodate the most
     never have to go anywhere else to receive the best care.”         rehabilitation and innovative surgical options.”                 an independent hospital within another hospital system.             challenging cases, and the most technologically advanced
                                                                                  Physicians, surgeons and clinical experts will        When Bayfront Baby Place moves to the third floor of the            equipment, add to the facility’s excellence.
                                                                       provide counsel and advice to patients using a set of            newly constructed All Children’s Hospital, it will be the only                “We incorporated input from patients, nurses and
     STORY BY:
     MARIE CIRELLI                                                     predefined protocols. If one option isn’t working, patients      facility of its kind in the country, offering patients a birthing   physicians when planning the design of the new facility,”
                                                                       will have access to specialists in other areas without ever      experience like no other.                                           said Cindy Cole, manager of Labor & Delivery, Antepartum
                                                                       leaving Bayfront.                                                           “Setting the standard for care has always been a         and the Special Care Nursery. “From the width of the doors
                                                                                  This level of patient-centered care and clinical      part of Bayfront’s culture of excellence, particularly when         to the design of the room, everything was created with
                                                                       expertise is matched with the very best technology. Bayfront     it comes to doing what’s best for our patients,” said Sue           purpose.”
     “When we sat down to consider what                                recently purchased a state-of-the-art c-arm for the program,     Brody, President and CEO. “Bayfront’s programs are a                          Another benefit is the close proximity of All Children’s
                                                                       the first one acquired in St. Petersburg.                        reflection of our commitment to put our patients at the             neonatal intensive care unit. Mothers will only be a short
      patients want to receive in their care,                                     “The new c-arm is excellent for spine and             center of our processes.”                                           elevator ride away from their new baby should they need
      convenience and quality service were                             vascular surgeries,” said Tom Bruce, director of radiology.                 Occupying 90,000 square feet, the new facility           special care.
      first on our list.”                                              “It accentuates areas that surgeons need to see with             will feature large, hotel-like birthing suites, each about                    Bayfront Baby Place is the accumulation of
      -Jatin Motiwal                                                   high-resolution detail, particularly in larger patients.”        450 square feet, and amenities such as a family lounge              innovation and a desire to do what’s best for patients. Read
                                                                                                                                        for washing and drying clothes and cooking, valet parking,          more about the exciting endeavors behind the new Bayfront
04                                                                                                                                                                                                                                                                                       05
                                                                                                                                        a boutique-style gift shop and wireless Internet. State-of-         Baby Place in the center insert of this magazine.
     GIVING BACK
     TO BAYFRONT




                                                                        CYNTHIA HORNE                                                     ANDY YANATSIS                                                MARY ANN WANUCHA



     Helping a team member in need. Giving back    We are a giving family whose generous donations totaled                     “I care deeply for my co-workers and I know that       investment in his education as one reason he served as a
                                                   more than $100,000 this year to fund important projects            the unexpected can always happen. I give to B.E.E.F. as         team leader during the Team Member Campaign.
     to the scholarship fund that paved the way.   such as the Bayfront Employee Emergency Fund (B.E.E.F.),           a way to help my fellow team members in hard times.”            “I wanted to return the favor,” he said.
     Preserving the memory of a loved one. These   team member and family scholarships and programs like                                                                                        His goal for the Lab was to recruit more first-time
                                                   Bayfront Baby Place.                                               creating a legacy                                               donors and he did so by meeting with his peers face-to-face,
     are just a few of the reasons team members              “More so than many organizations, the team               For Mary Ann Wanucha, case management, Bayfront has             reinforcing the many giving options, and coming in early to
     donate to the Bayfront Health Foundation.     members of Bayfront Health System feel a deep commitment           played a role in the health of many in her family. And she      talk with third shift team members.
                                                   to support fellow employees and organizational priorities.         gives back as a way to pay tribute to those she loves.                    “I made a point to get everyone involved, especially
                                                   It is what makes Bayfront such a special place to work,                      “My daughter, husband and mother all received         those who are busy, and work late.”
                                                   practice and heal,” said Emily Benham, vice president of           care here,” said Mary Ann. “My two grandsons were born at                 Andy said it was exciting to talk to others about the
                                                   the development for the Bayfront Health Foundation.                Bayfront, and I received open heart surgery in 1994. I feel     campaign. “I know people who have personally benefitted
                                                             Whether motivated by personal experience or by           forever connected to Bayfront.”                                 from B.E.E.F. The new Bayfront Baby Place is great for our
                                                   the momentum of a team, the reasons to give are many. For                    Mary Ann has donated to the annual Team Member        organization and the community. And, the scholarships
                                                   the following team members – and most employee donors –            Campaign, the Cancer Care Center’s Tree of Life and             help people reach their goals. When it comes to making a
                                                   the motivation lies in knowing that a gift to Bayfront is a gift   included Bayfront Health Foundation in her will.                donation, there is something for everyone at every level.”
     STORY BY:
                                                   that will build a healthier community and fund programs                      “I just like the idea of knowing that my loved ones             The Bayfront Health Foundation provides
     MARCEY STONE                                  that change lives.                                                 are on the Tree of Life and when someone else looks at it,      philanthropic support to Bayfront Health System through
                                                                                                                      they will know that someone cared for a friend. When God        charitable contributions and the generosity of our team
                                                   taking care of family                                              calls me, I have included Bayfront in my will so that my        members, physicians and the community.
                                                   Cynthia Horne, patient financial services, considers               name will be among those I love.”                                         “Bayfront’s Team Member Campaign has received
                                                   Bayfront her second family. And, family takes care                                                                                 national recognition for its success,” Emily added.
                                                   of family.                                                         opening doors                                                   “Community donors are always impressed that the Bayfront
                                                            “I give to the Team Member Campaign every year            Bayfront’s commitment to education is backed by its             family steps up so significantly and supports our mission
                                                   because I know it is my chance to do something for an              generous contributions to team member scholarships. Andy        with such passion. Our team members’ support and
                                                   organization that has done so much for me,” Cynthia said.          Yanatsis, lab, received scholarships when he was pursuing       commitment to our Foundation makes a powerful statement
06                                                                                                                    his master's degree in business, and attributes Bayfront’s      to the community.”                                                07
     BAYFRONT-ISMS
                                                                                    STORY BY:
                                                                                    FRANCESCA CHIAPPO                               test your knowledge
                                                                                                                                    Take this quiz and test your knowledge of the Bayfront Way. Fill in the blank, unscramble the words,
                                                                                                                                    make the right choice!
     Bayfront-ism [BAY• front •IS •mm] n. 1: Those special words and phrases that are undeniably
     Bayfront. 2: Circumstances and situations that are common knowledge to all members of                                          1   Choose ________________.
     the Bayfront Family.
                                                                                                                                    2   RNAKE (hint: one of the most popular names in patient care leadership)
     Bayfront has a culture all its own. We are a campus and a community all in one. Not only do we work here, but we eat here
     (some sleep here), shop here and even conduct banking on campus. We can go to a doctor’s appointment without stepping
                                                                                                                                    3    The logo is:
     outside. And we can workout in the gym right on the first floor. A special campus like ours produces a special culture. And,
     whether you’ve worked here 30 days or 30 years, you are sure to learn the Bayfront way, right away.                                A) a ladybug
                                                                                                                                        B) a forward-looking B
                                                                                                                                        C) a pathway to health


                                                                                                                                    4   Bayfront is our community’s most _______________ hospital.
     you know you work at Bayfront when...



     10                                            9                                      8
                                                                                                                                    5   Name two team member celebrations that happen every year.
                   You invest more in your                   CDC stands for Child                   Your holiday shopping is
                   department’s pumpkin                      Development Center,                    done in the gift shop or        6   This department’s annual chili cook-off will have you singing the
                   decorations than you do                   not Center for Disease                 during an Auxiliary book            “Yellow Rose of Texas.”
                   your own.                                 Control.                               or jewelry sale.




     7                                             6                                      5
                                                                                                                                    how many did you answer?



                                                                                                                                    6-5
             The Bayside Café menu                           You have a drawer                      Your department holds
             line is on your speed dial.                     full of Bayfront                       auditions for the annual
                                                             t-shirts.                              holiday video.                                       You’re a Real Hero from way back! Thanks for your longevity and leadership.
                                                                                                                                                         Those of us who are young in our time at Bayfront appreciate your example.




     4
             Your regular methods of
             payment include using
             cash, credit and payroll               3
                                                             You bring your own
                                                             mug to the coffee
                                                             shop for a deeper            2
                                                                                                    CBT, PIP, PCT, ICU, NICU,
                                                                                                    CCU and other three and
                                                                                                    four-letter acronyms are        4-3                  Welcome Home! The best days of your career have just begun. Keep up
                                                                                                                                                         the good work!




     1
             deduction.                                      discount.                              a working part of your




                                                                                                                                    2-1
                                                                                                    vocabulary.

                                                                                                                                                         Keep responding with respect! Bayfront is the area’s most responsive hospital

                     Teal is one of your favorite colors –                                                                                               because of its people. Thanks for choosing teal!


                     now, even more than in the 80s.
08                                                                                                                                                            Answer Key: 1.) Teal 2.) Karen 3.) B 4.) responsive 5.) Hospital Week, Nurses Week 6.) Lab   09
     PRACTICES THAT KEEP                                                                                                                                    Lights, camera, action. If there was an

     BAYFRONT IN THE SPOTLIGHT                                                                                                                              Academy Awards program that recognized
                                                                                                                                                            the hospital industry’s excellence, many
                                                                                                                                                                                                                            STORY BY:
                                                                                                                                                            departments would come home with a shelf                        MARIE CIRELLI
                                                                                                                                                            full of trophies.


                                                                                                                                                            While we work to exceed expectations in everything we do,
                                                                                                                                                            there are many Bayfront practices that set the bar for other
                                                                                                                                                            hospitals and organizations across the county. Take a look at
                                                                                                                                                            a few areas where our practices are notably distinguished:

                                                                                                                                                            award winner for distinction in patient satisfaction
                                                                                                                                                            In an effort to provide patients with a very good healthcare
                                                                                                                                                            experience, Bayfront is taking a leading hospital trend,
                                                                                                                                                            called hourly rounding, to the next level.
                                                                                                                                                                       At the start of June, hourly rounding, the formal
                                                                                                                                                            practice of checking in with patients’ needs each hour,
                                                                                                                                                            was introduced across campus. It’s a serious commitment
                                                                                                                                                            backed by strong investments. Now the walls of each unit
                                                                                                                                                            are graced with a framed promise of our commitment to
                                                                                                                                                            provide very good service and marker boards keep track of
                                                                                                                                                            visits to patient rooms.
                                                                                                                                                                       “The marker boards are a great communication
                                                                                                                                                                                                                            Hourly rounding is just one more way
                                                                                                                                                            tool,” said Diane Davis, nurse manager for the Orthopaedic
                                                                                                                                                            Care Center. “It lets patients know who their doctors and       Bayfront is building upon its successes
                                                                                                                                                            nurses are, what treatments or procedures are scheduled         and setting leading standards.
                                                                                                                                                            for the day and when they can expect their next pain
                                                                                                                                                            medication. It’s a proven patient satisfier.”
                                                                                                                                                                       Research shows that hourly rounding has a
                                                                                                                                                            significant impact on patient satisfaction and many other
                                                                                                                                                            benefits. Allyson Radford, a registered nurse on 5S Trauma
                                                                                                                                                            Care Unit, says that since she has been rounding, she’s
                                                                                                                                                            noticed a decrease in call lights and finds her patients
                                                                                                                                                            overall, are more satisfied.
                                                                                                                                                                       Bayfront is so committed to hourly rounding that
                                                                                                                                                            it is encouraging meeting-free zones on calendars between
                                                                                                                                                            1 and 3 p.m. – time for managers and directors to check in
                                                                                                                                                            on patient needs.
                                                                                                                                                                       From a committee that continually examines
                                                                                                                                                            customer service to regular training modules that demonstrate
                                                                                                                                                            proven customer satisfaction techniques, hourly rounding is
                                                                                                                                                            just one more way Bayfront is building upon its successes
     The trophy case in the East Lobby displays awards for Bayfront’s many successes—a reflection of Bayfront team member’s hard work. Here, team members
                                                                                                                                                            and setting leading standards.
     Bill Williams and Brian Toothman from the Catherization Lab were captured taking a closer look at Bayfront’s most exemplary awards.
10                                                                                                                                                                                                                                                                    11
                                                                                                                                                      when I first saw her

                                                                                                                                                                         a million things

                                                                                                                                                                   raced through my mind.

                                                                                                                                                                                 but,
                                                                                                                                                                          only one word came out.


      Marker boards help patients keep track of their care and demonstrate Bayfront’s commitment to hourly rounding, a practice that helps Bayfront
      lead the way in patient satisfaction.



     best in achieving quality clinical excellence                               gold medal for the most innovative technology
     It’s something that statistics experts can truly appreciate –               Just like the cartoon show, The Jetsons, technology has a
     the value behind 100 percent.                                               way of making everything easier, faster and more efficient
               Team members on Bayfront’s Cardiac PCI team                       for our patients—almost with the touch of a button. Bayfront
     can now appreciate the number too. Recently the team has                    regularly introduces new technology that increases patient
     been 100 percent successful at meeting a national industry                  safety, makes administering care faster and saves resources,
     standard—getting acute heart attack patients who come                       often setting trends for other hospitals to follow.
     to the Emergency Department though triage and to the                                  Thanks to the work of a comprehensive clinical and
     Heart Center where their blockage is removed in less than                   technology team, the pharmacy processes orders without
     90 minutes.                                                                 ever using paper and through the aid of barcode scanners;
               According to the American Heart Association,                      physicians now manage patient charts with the click of the
     meeting this goal helps ensure a successful recovery and                    mouse; and many nurses can update patient charts in real
     minimal harm to the patient. This level of accomplishment                   time at the bedside with the help of new computer carts.
     is not easily achieved.                                                               “Using the new computer carts is much easier
               “What’s helped our team get to this level is                      because you can look up a patient’s progress in the chart and
     creating a new practice that has now become a successful                    input information all while you are doing the assessments,”
     and standardized way of responding,” said Kesha Contento,                   said Eden Lebrias, a charge nurse on PCU. “The carts are
     chest pain coordinator in the Emergency Department.                         saving a lot of time.”
               Now, responding to heart attacks involves a                                 There are many projects in line that will take
     separate alert system, much like a trauma alert, that is                    Bayfront to the next level of efficient care. According to
     initiated when heart attack patients arrive in the Emergency                Tim Eixenberger, vice president of patient care services,
     Department.                                                                 Bayfront is recognized in the industry for its technology
               To add momentum, the group celebrates each                        advances. Technology partners, such as Cerner, share                 Say hello to the
     month to recognize those who contributed to meeting the                     Bayfront’s successes with other healthcare systems around                  brand new
     90-minute goal. Because of dedication and commitment                        the globe.
     like this, Bayfront has one of the fastest response rates to                          “Technology is one constant enhancement that
     treat acute heart attacks out of any hospital in the state.                 we work on regularly,” said Tim. “Every day there are
                                                                                 new technology developments that will help enhance the
12
                                                                                 accuracy of our work and allow us to forecast needed care,
                                                                                                                                                      A special publication about this one-of-a kind hospital within a hospital
                                                                                 producing better clinical outcomes for patients.”
                     Say ‘Hello’ to the all new Bayfront Baby Place                                                                                               Miracles are always in the making

Another page has turned in the Bayfront Baby Place story relationship will only grow stronger as both operate in the same          Throughout its long history, Bayfront Baby Place has tessa’s birthing story
                                                               building.                                                                                                                    She was born just 25 weeks after conception, weighing a
book of history-making moves. The obstetrics program,                    “The benefit for our patients is in the peace of mind
                                                                                                                                   delivered thousands of babies—each with a special story.
                                                                                                                                                                                                     mere one pound, three ounces.
recently recognized by the Tampa Bay Business Journal that they will have knowing that nowhere else could their baby                                                                                           Little Tessa Hausdorf was termed a high-risk
                                                                                                                                   For some babies, their entry into the world was anything
with a Health Care Heroes Award, is known for breaking be closer to every level of care that they might require,” said             but ordinary. As one of 11 regional perinatal intensive care
                                                                                                                                                                                                     birth when her mother, Tiffany, had to have a surgery on
                                                               Dee Desper, a registered nurse in Mother / Baby.                                                                                      her cervix.
boundaries with deliveries such as Florida’s first sextuplets.                                                                     centers in Florida, the Bayfront Baby Place team takes on
                                                                                                                                                                                                               When it came time to deliver Tessa, Bayfront
The new Baby Place will now operate in the only facility of a birthing facility like no other                                      some of the area’s most challenging births. Despite the
                                                                                                                                                                                                     nurses were ready and worked with neonatal intensive
                                                                                                                                   odds, the team manages to turn what may seem like the
its kind in the country.                                       Bayfront Baby Place, a spacious 90,000 square foot facility,                                                                          care specialists to plan Tessa’s next level of care. The
                                                                                                                                   impossible into miraculous deliveries.
                                                                    brings the comforts of home with a hotel-like look and feel.                                                                     first three and a half months of Tessa’s life were difficult.
Bayfront Baby Place is a $30 million commitment to do what’s        The new facility will include:                                                                                                   Many did not think that she would make it, but Tiffany
                                                                                                                                   four deliveries in a row, one place
right for our patients. Bringing the program inside the new All                                                                                                                                      and husband Tony never lost hope.
                                                                                                                                   One, two, three… and then there were four new additions to
Children’s Hospital has allowed Bayfront to create a unique,        13 labor & delivery rooms                                                                                                                  “At one point I placed my hand on Tessa’s tiny
                                                                                                                                   the Walker’s family.
state-of-the-art birthing facility that bridges together the best   40 mother & baby suites                                                                                                          chest and told her that I’d let her go if she got too tired
                                                                                                                                               On Sept. 12, 2008, St. Petersburg residents
in obstetrics and neonatal intensive care.                          14 antepartum suites                                                                                                             and couldn’t keep fighting,” said Tiffany. “But, she never
                                                                                                                                   Jenna and Ryan Walker welcomed quadruplets into their
           “No other hospital in the country operates within        Four large state-of-the-art operating suites                                                                                     gave up, and we didn’t quit either.”
                                                                                                                                   lives: Jillian, Cameron, Cash and Jack.
another hospital system for the benefit of patients,” said          Eight private triage rooms                                                                                                                 It was a difficult time for the family, but the teamwork
                                                                                                                                               Quadruplets are no ordinary delivery. Jenna spent
Sue Brody, president and CEO. “Leading the way is a part            400 square foot antepartum family lounge                                                                                         between their physician, Dr. Kimberly Biss, and Bayfront’s
                                                                                                                                   11 weeks of her pregnancy on bed rest before the babies
of Bayfront’s long-standing culture. We’ve always known that        A boutique for Bayfront Baby Place merchandise                                                                                   excellent nurses made it possible.
                                                                                                                                   were born at Bayfront. The quadruplets entered the world
doing what’s best for our patients sometimes means doing            A walkway that connects All Children’s Hospital to Bayfront
                                                                                                                                   just 31 weeks after conception and required the expertise
what’s never been done before.”                                     Free valet for patients
                                                                                                                                   of five different doctors in the delivery room.
           Designed with the patient in mind, the new Bayfront      Wireless Internet access, including a Skype Lounge
                                                                                                                                               “I was in very good hands at Bayfront,” said Jenna.
Baby Place offers unique amenities. Families will feel              A state-of-the-art security system
                                                                                                                                   “Everyone had great expertise and competence when it
comfortable in Bayfront Baby Place with its hotel-like features                                                                    came to doing their jobs. I’m just so grateful to Bayfront
and spacious labor & delivery suites complete with the most                                                                        and the wonderful experience we had there.”
technically-advanced equipment the industry has to offer.                                                                                      Large deliveries such as the quadruplets are
           As a regional perinatal intensive care center, many                                                                     handled with care and expertise from a highly skilled team
expecting mothers have come to count on the close proximity                                                                        of clinical professionals. Dr. Karen Raimer and a team of
and partnership between Bayfront and All Children’s Hospital.                                                                      Bayfront clinicians were responsible for delivering the
In just this past year, Bayfront has worked with All Children’s                                                                    quadruplets.
neonatal intensive care unit more than 180 times. That
                                                                                                                                                                                                                                                  The Hausdorf family
                                                                    Future Labor & Delivery Suites
     Excellent physicians make Baby Place their place of practice
Bayfront has long been the hospital of choice for a majority       Maternal Fetal Medicine delivers at Bayfront Medical Center
                                                                   because of its association with All Children’s Hospital that
of St. Petersburg obstetricians. These doctors historically        makes it a level III perinatal center.
have chosen to bring their delivering moms to Bayfront                      “This means physicians provide high-risk moms
Medical Center because of the outstanding technology,              and babies with specialized care in an environment that
                                                                   allows cooperation between neonatologists and OB/GYNs,”
nurses and compassionate expert care their patients receive.       said Dr. Raimer. “Bayfront Baby Place will allow mom and
                                                                   baby to be in the same facility. This will strengthen the
          The physicians who deliver at Bayfront Baby Place
                                                                   mother-baby bond by allowing them to be in close proximity
are among its biggest champions.
                                                                   to one another, regardless of baby’s need for intensive care.”
          “I choose Bayfront because it offers all the
                                                                            Bayfront’s physicians are diverse. Some graduate         Tammy Zielinski, a charge
subspecialties for obstetrics, medicine, and surgery.
                                                                   from our residency program, another came from as far as           technologist in Radiology, spends
Whatever a patient needs can be facilitated in one place.                                                                            time with her daughter Ava in the
                                                                   Russia. But what brings them together is the excellence
It’s also a training institution, where everything is cutting                                                                        Child Development Center. On-site
                                                                   behind a one-of-a-kind program like Bayfront Baby Place.          child care is just one of the many
edge and state-of-the-art", said Dr. Donna Hargrove, who
                                                                                                                                     industry-leading benefits at
graduated from Bayfront’s OB/GYN Residency Program and                                                                               Bayfront Medical Center.
                                                                   find a bayfront baby place doctor
now serves on the faculty. "Since we’ll be combining with
                                                                   The area’s most experienced and talented physicians
All Children’s, the new Bayfront Baby Place will be even
                                                                   choose Bayfront Baby Place as their place to practice.
more patient friendly and the safest place to deliver babies
in Pinellas County.”
                                                                   To see a list of Bayfront Baby Place physicians, visit
                                                                   www.bayfrontbabyplace.org or call 727-895-DOCS.
                                                                                                                                    CARING FOR OUR COMMUNITY STARTS HERE
          Dr. Karen Raimer, perinatologist, chooses Bayfront
Baby Place for its specialized care. She said St. Petersburg
                                                                                                                                    Bayfront team members receive some of the industry’s best benefits.

                                                                                                                                    STORY BY:
                                                                                                                                    MARIE CIRELLI


                   IndyCar champion chooses Bayfront Baby Place                                                                     It’s a simple philosophy. If you take care of those who provide   nursing practice in staff and patient education, but also
                                                                                                                                    care for others, then everyone receives great care in the end.    my advanced practice nursing as a wound, ostomy and
                                                                                                                                              An organization dedicated to providing quality care     continence nurse.”
                                                                   A winning program and a winning champion. When
                                                                                                                                    for all, Bayfront starts first by caring for its team members.              Bayfront understands that part of good health
                                                                   IndyCar Champion Dan Wheldon and his wife Susie were             According to Human Resources, industry research shows             entails maintaining a good work-life balance. To help, team
                                                                   looking for a place to have their baby, it was only natural      that Bayfront offers some of the most competitive benefits        members have access to on-site child care and on-site sick
                                                                                                                                    for team members at a fraction of the cost.                       child care so they don’t have to worry about missing work for
                                                                   for them to choose Bayfront Baby Place, an award-winning
                                                                                                                                              It’s this kind of commitment to do what’s best for      those minor colds and aches. Many team members can
                                                                   program known for providing the best in obstetrics care.         team members that has Bayfront outpacing other hospitals          take advantage of flexible hours as well.
                                                                                                                                    and organizations when it comes to quality benefits.                        “The Child Development Center is so convenient,”
                                                                            With Dr. Carlos Reyes as their physician and                      Consider the opportunities. From day one, Bayfront      said Tammy Zielinski, a charge radiology technologist. “I can
                                                                   Bayfront’s excellent nursing team, the combination was an        team members have full benefits and can start using               go over there any time I want. It offers small classes, which
                                                                   all around win. In February, the Wheldon’s welcomed a baby       paid-time-off once it is acquired. Contributions to a 403b or     is wonderful for my child.”
                                                                   boy, Sebastian, to their family.                                 401k retirement fund, which is matched once tenured, can                    A recent article in a human resources trade
                                                                            Now Dan Wheldon is helping to spread the word           start right away. Adoption assistance is available for team       magazine showed that many organizations scaled down
                                                                   about the great talent and services provided by Bayfront         members looking to grow their families. Tuition assistance        employee recognition activities. Bayfront felt it was important
                                                                   Baby Place. Those who wish to join Dan Wheldon’s team            and an annual scholarship program are also available              to carry out the same level of appreciation.
                                                                   to support Bayfront Baby Place may do so by visiting www.        for team members and their dependents to further their                      “We feel that recognition and celebration are
                                                                   bayfrontbabyplace.org and clicking on “Join a Team.”             education and career.                                             important to well-being and work-place satisfaction,” said
                                                                            Dan Wheldon was named both the IndyCar Series                     “It is a great honor to have received the Ivette        Deborah Menendez, director of Human Resources. “Last
                                                                   Champion and the Indianapolis 500 Champion in 2005,              Carver Memorial Scholarship, which has allowed me to              year, Bayfront held one of the most festive Hospital Week
                                                                   and remains one of the winningest drivers in IndyCar history.    further my nursing education,” said Mary Roberts, a clinical      celebrations ever while many other organizations cut back.”
Dr. Carlos Reyes, Susie and Dan Wheldon and their son Sebastian.
                                                                                                                                    educator. “My master’s degree in nursing education from                     For regular updates about team member benefits,
                                                                                                                                                                                                                                                                        13
                                                                                                                                    the University of South Florida, has not only expanded my         visit BayNet under the team member section.
      GETTING PATIENTS BACK TO LIFE                                                                                                                 RESPONDER OF THE QUARTER:
     For Mark Wasfy, a resident of Jupiter, Fla., it was just like any other dive. He and several                                                   MAKING BAYFRONT A BETTER PLACE
     friends got up that morning to go spear fishing 20 miles off the coast of Bradenton.


     The group had planned three dives that day. After completing              nurses who worked on his case. “We did everything we could           You might call her the clinical Martha
     his first 90-foot dive, Mark had to wait on the boat. Rules               to save his life and weren’t going to give up.”
     require divers to take breaks when using oxygen tanks.                              This effort took the work of many. Bayflite 2 crew         Stewart of the Emergency Department.
                To pass time, Mark decided to go skin diving, a                members Lynn, Mike Coats and Randy Burnett responded to              Instead of providing tips on household
     practice where divers swim down to the ocean bottom by                    the incident and started administering care. Drs. Mazzaferro
     holding their breath. It was during his fourth or fifth drop              and Price directed his plan of care. Ron Wical, Lynn and             challenges, she has a knack for finding
     to the bottom that Mark experienced a phenomenon called                   Courtney executed plans to bring him back. Team efforts like         solutions to everyday issues and enhancing
     shallow water black out, a loss of consciousness caused by                this occur in every department across campus. The trauma
     deprivation of oxygen to the brain.                                       team did what Bayfront does best.                                    processes. And, Auri’s also know for hosting
                Luckily, Mark’s friends who were diving with nitrox                      Mark spent the next few weeks in the Intensive             the occasional pot luck party.
     tanks found him unconscious on the bottom and quickly                     Care Unit, where nurses there continued his life-saving care
     brought him to the surface and started performing CPR. Mark               and comforted him with his disorientation. Mark’s memory
     had no pulse and his skin was blue. His friends notified the              had blacked out the entire day, and when he woke up, he
     coast guard who swiftly brought Mark back to shore where an               didn’t know what had happened.                                       Auri Miller, a clinical educator in the Emergency Department,
     ambulance was waiting.                                                              “It was a series of events that happened and great         cares a great deal about her co-workers and work done in
                That’s when Bayflite was called and the whole                  care that saved my life,” said Mark. “I owe my life to all the       the department. Her desire to make a difference has led
     critical care response continuum at Bayfront went into action.            people who played a role in saving me. They gave me the              to many new developments that have made the Emergency
                Lynn Haverty, a Bayflite nurse, recalls Mark’s critical        most important gift – the gift of life.”                             Department a better place.
     condition, and how the team quickly managed his airways,                            In the end, the teamwork and expertise of                            For instance, when Auri saw a need to help retain,
     gave him IV fluids and used a PEEP valve, to maintain                     Bayfront’s responders paid off. Today Mark has made a full           motivate and inspire new team members, she asked her
     positive air pressure in Mark’s airways.                                  recovery. Recently he came back to thank those who saved             manager about starting an ER Recruitment and Retention
                When Mark arrived in the Emergency Department,                 his life.                                                            Committee. Now as chair of the committee, Auri hosts
     his vital signs were not good. Those working that night did                         “We come to work every day to make a difference            celebrations and other rewarding activities that foster
     not think he would make it, but responded to the challenge                and help people in need,” said Courtney Thomas, a Bayfront           teamwork. She hosts potluck dinners and picnics outside of
     with optimism that their efforts would prevail.                           trauma paramedic who worked on Mark’s case. “When you                work—anything to create a strong team bond. The program
                “We followed all the protocol and guidelines that              help someone by giving them their life back—there’s nothing          also honors an MVP each month.                                 Congratulations to Auri Miller, a clinical educator in the Emergency
     we’re trained to do,” said Lynn Swink, one of the registered              better than that.”                                                             For Auri, the committee is all about improving the   Department, for being chosen as Responder of the Quarter. Auri is
                                                                                                                                                    new team members’ orientation process, communication known for motivating her team with pot luck parties.
                                                                                                                                                    and throughput. “If you improve team member satisfaction,
                                                                                                                                                    they’ll want to stay,” Auri said.
                                                                                                                                                              Auri is also instrumental in facilitating the U.S. about responder of the quarter
                                                                                                                                                    military’s Special Operations Combat Medic (SOCM)              Responder of the Quarter is an award that recognizes
                                                                                                                                                    program. She assists with their orientation and makes sure     a member of our family who exemplifies Bayfront’s brand
                                                                                                                                                    the medics have access to work on some of Bayfront’s most – response – as it specifically relates to our commitment
                                                                                                                                                    challenging cases.                                             to customer service. Nominations are evaluated by
                                                                                                                                                              Emergency Department Manager Amanda Maxim            committee using scoring criteria that looks at patient letters,
                                                                                                                                                    says Auri always stays around on Monday mornings after her nominations, customer service surveys and the customer
                                                                                                                                                    weekend shift to set goals and review considerations for the   service recognition program. Responders will receive an
                                                                                                                                                    department to function optimally.                              original piece of artwork specially designed for this program,
                                                                                                                                                              “Auri is an inspiration for so many in her           recognition by Bayfront’s leadership and a profile in
                                                                                                                                                    department,” said Amanda. Auri says the same of her Response magazine. Everyone is encouraged to identify and
                                                                                                                                                    co-workers.                                                    nominate those who respond to superior customer service
                                                                                                                                                              “The team that I work with helps me stay motivated,” by submitting feedback to Customer Service Chair Cindy
                                                                                                                                                    Auri said. “We not only want to help the patients, but         Whittaker at Cindy.Whittaker@bayfront.org
14                                                                                                                                                                                                                                                                                        15
                                                                                                                                                    each other.”
      Mark Wasfy thanks team members from Bayflite, the Emergency Department and the Neuro Intensive Care Unit for their efforts saving his life.
     YEARS OF SERVICE                                                                           45 years                     Constance Cook                 Sue Kassis                   Kirsten Goodin                  Jude Celestin
                                                                                                                             Intensive Care Unit            PAS Central Scheduling       Intensive Care Unit             Security
                                                                                                Mary Mitchell
     The following team members celebrated service anniversaries of five-year increments from   Mother/Baby                  Paul Crump                     Kathleen Kelly               Rasheedah Haneef                Robert Chamberlin
                                                                                                                             Plant Operations               Rehab Nursing                PAS Admitting                   OB/GYN Clinics
     February 2009 to August 2009.
                                                                                                35 years
                                                                                                                             Diane Davis                    Lorri Leslie                 Heather Holly                   Alicia Chambliss
                                                                                                Darlene Thompson             Orthopaedics                   Outpatient Rehab             Emergency Room                  Medical Telemetry
                                                                                                Operating Room
      35 Years                                                                                                               Roberta Dickson                Gay Ludemann                 Antoinette Lattimore            Tanisha Coney
                                                                                                                             Chemistry                      Endoscopy / SDS OR           Trauma Care Unit                Patient Financial Services
                                                                                                30 years
                                                                                                                             Kurt Dzurny                    Dana Mallen                  Belinda Lewis                   Anna Contreras
                                                                                                Patricia Aleshire                                                                        Convenient Care Clinic, Largo
                                                                                                Respiratory Care             CT Scan                        Respiratory Care                                             Neuroprogressive

                                                                                                                             Inez Evans                     Robert McNaull               Catherine Minan                 Lauren Cross
                                                                                                Gwendolyn Corbett                                                                        Health Information Management
                                                                                                Cancer Care Center           Admitting                      Emergency Room                                               Neuro Intensive Care Unit

                                                                                                                             Donna Felsman                  Marjorie Mitchell            Selma Morris                    Jasamine Curry
                                                                                                Minnie Eva                                                                               PAS Admitting
                                                                                                CMS Clinic                   Continuing Medical Education   PAS Admitting                                                PAS Admitting

                                                                                                                             Susan Johns                    Kimberly Kae Moen            Obma Phrasavath                 Anthony Curtis
                                                                                                Annese Flounory                                                                          Laundry
                                                                                                Pre-Op                       Nursing Float Team             Patient Financial Services                                   Network Administration

                                                                                                                             Beverly King                   Keith Peterson               Joellen Richard                 Sherie Dailey
                                                                                                Juliet Nelson                                                                            Ultrasound
                                                                                                Pre-Op                       Nursing ED & Development       Bayflite 2                                                   Home Health

                                                                                                                             Bertha Moss                    Roderick Quezon              Christina Ring                  Anali Diaz
                                                                                                Denise O’Neal                                                                            Microbiology
                                                                                                Respiratory Care             Environmental Services         PACU                                                         Medical Telemetry

                                                                                                                             Beverly Mullikin               Bobbie Ritter                Danielle Rodriguez              Vendula Dolan
                                                                                                Ann Penny                                                                                Nursery
                                                                                                Nursery                      Diagnostics                    Labor & Delivery                                             Intensive Care Unit

                                                                                                                             Dawn Murphy                    Catharine Sibley             Aissa Scott                     Alicia Dorn
                                                                                                Ruth Pittman                                                                             Labor & Delivery
                                                                                                Food & Nutrition             Oncology Med/Surg              Radiology Nursing                                            Patient Financial Services

                                                                                                                             Patricia Nixon                 Leslie Smith                 Ruth Scott                      Bridget Evans
                                                                                                Wanda Stubbins-Lewis                                                                     SDS OR
                                                                                                Case Management              Family Medicine Clinics        Convenient Care Billing                                      Patient Financial Services

                                                                                                                             Katherine Paradis              Jacqualyn Toth               Gaynel Senka                    Tina Ferguson
                                                                                                Mary Walker                                                                              PACU
                                                                                                Sterile Processing           CV ICU                         PT Acute Care                                                Case Management

                                                                                                                             Patricia Rowe                  Sharon Woodard               Salome White                    Cynthia Fittro
                                                                                                Mary Ann Wanucha                                                                         Phlebotomy
                                                                                                Case Management              Nursery                        Labor & Delivery                                             Histology

                                                                                                                             Margaret Slater                10 years                     Jay Wilkins                     Diana Fleming
                                                                                                Janice Wise                                                                              Bayflite 4
                                                                                                Inpatient Rehab              Financial Systems                                                                           North Orthopedics
                                                                                                                                                            Robert Balfe, Jr.
                                                                                                                             Mary Stockwell                 Outpatient Rehab             Lois Wrede                      Lorna Fountain, M.D.
                                                                                                25 years                     PAS Central Scheduling                                      Telecommunications              Family Medicine Clinics
     Darlene Thompson
     Operating Room                                                                                                                                         Angela Castro
                                                                                                Laverne Anderson             Regina White                   Labor & Delivery             Tracia Wright-Tucker            Andre Frazer
                                                                                                SDS OR                       PAS Admitting                                               Trauma Care Unit                Nursing Float Team
     "Bayfront has been my everything. I've been here since I was 19 years old. Bayfront sent                                                               Latosha Collins
                                                                                                Kenn Finnis                  Margaret Wilment               Family Medicine Clinics                                      Elethia Garvey-Morris
      me to school and helped me become a registered nurse."                                    Network Administration                                                                   5 years
                                                                                                                             Coronary Care                                                                               Progressive Cardiac Care
                                                                                                                                                            Nancy Cope                   Kelonda Allen
                                                                                                Andressia Griffin                                           Emergency Room                                               Herman Gilyard
                                                                                                Health Information           15 years                                                    Medical Telemetry               Customer Services
                                                                                                Management                                                  Melena Darr
                                                                                                                             Marcy Battyanyi                                             Inna Anderson                   Tony Godwin
                                                                                                                                                            Mother/Infant Care Unit
                                                                                                                             ER Administration                                           Intensive Care Unit             Food & Nutrition
                                                                                                20 years
                                                                                                                             Patricia Brown-Davis           Earl Dixon                   Shaun Bygraves
                                                                                                Regina Bassi                                                Food & Nutrition Services                                    Jennifer Greenman
                                                                                                                             Non Invasive Cardiology                                     Oncology Med/Surg               IT Administration
                                                                                                Food & Nutrition
                                                                                                                                                            Mary Drayton                 Amy Callies
                                                                                                                             Kathy Debellis                                              Emergency Room/SDS OR
                                                                                                Bruce Beckert                Hematology                     Lab Administration
                                                                                                Construction
                                                                                                                                                            Amy Flournoy                 Jarred Carter
                                                                                                                             Susan Eaton                                                 Oncology Med/Surg
16                                                                                              Anne Conklin                 Operating Room                 Telecommunications                                                                        17
                                                                                                Convenient Care, Northeast
      5 years (cont’d)             Hector Maisonet             Christopher Rooney         Nathaline Williams
                                   PAS ED Registration         PT Acute Care              Nursing Float Team
     Lanetra Griggs

                                                                                                                WELCOME TO THE FAMILY:
     Medical Telemetry             Kerrie Mansfield            Meghan Beth Sanders        Stephanie Williams
                                   Inpatient Rehab             Labor & Delivery           Medical Telemetry
     Holly-Lynn Grospitch
     CV SICU

     Shelita Hagan
                                   Elnora Marlow
                                   Administration
                                                               Kathy Schulz
                                                               Lab
                                                                                          Wesley Wimberly
                                                                                          Emergency Room
                                                                                                                MEET OUR NEW PHYSICIANS
     Patient Financial Services
                                   Teresa Medlin               Christyne Scott            Carol Witherspoon
     Veronica Hamilton             Financial Systems           Neuroprogressive           PAS ED Registration
     Trauma Care Unit
                                                                                                                Bayfront Medical Center is a place many physicians choose when looking for the best hospital to care for their patients.
     Julianne Harcombe             Amy Meldrum                 Tameika Shedrick           Heather Wood          We recruit from top academic centers and residency programs throughout the country, and our medical staff is comprised
     Pharmacy                      Mother/Infant Care Unit     PAS Admitting              Outpatient Rehab
                                                                                                                of specialists in all areas of medicine. We tackle the toughest cases and provide the most advanced level of care. We are
     Katrina Harrell                                                                                            proud and pleased to work with our top-rated medical staff to offer our community the very best the healthcare industry
                                   Charlene Metrano            Ethel Anne Simmons         Freddie Wright        has to offer.
     PAS Admitting
                                   Family Medicine Clinics     Environmental Services     Food & Nutrition
     Yate Harris                                                                                                Meet the physicians who have joined Bayfront between February and August 2009.
     Medical Telemetry             Patricia Miller             Cheryl Street              Linda Wyman
                                   Neuro Intensive Care Unit   Neuroprogressive           Mother/Infant
     Ronald Henson
     Nuclear Medicine
                                   Kristi Moran                Susan Stripling
     Theresa Heston                Cardiac Cath Lab            Lactation Services                               Nancy Abrahamsen, M.D.         Annette Eichenbaum, D.O.           Jeffrey Johnson, M.D.          Nariman Niktash, M.D.
     SDS OR                                                                                                     Radiology                      Physical Medicine & Rehab          General Surgery                Internal Medicine
                                   Gloria Nelson               Evelyn Strong                                    Jefferson Medical College      New York College of Osteopathic    Uniformed Service University   Islamic Azad University
     Shannon Hill                  5 North Orthopaedics        Rehab Nursing                                                                   Medicine                           of Health Sciences
     Budget and Decision Support                                                                                Michael Antonelli, D.O.                                                                          Alexandra Osorio, M.D.
     Alondo Hobbs                  Michelle Nerney             Lynda Swanson                                    Anesthesiology                 Mark Eichenbaum, M.D.              Margaret Kelleher, M.D.        Radiology
                                   Inpatient Rehab             Neuroprogressive                                 Michigan State University      Internal Medicine                  Dermatology                    University of Puerto Rico
     Sterile Processing
                                                                                                                                               New York University                Hahnemann University
     Sherry Imbior                 Lauatrice Newton            Aileen Terante                                   Eleanor Barone, M.D.                                                                             Bhagwat Patel, M.D.
     Neuroprogressive              Neuroprogressive            Progressive Cardiac Care                         Plastic Surgery                Kesha Flantroy, M.D.               Amy Koler, M.D.                Nephrology
                                                                                                                University of Miami            Obstetrics/Gynecology              General Surgery                Baroda Medical College
     Donna Irons                                                                                                                               Morehouse School of Medicine       Northeastern Ohio University
     6 South                       Shannon Nielsen             Evelyn Thomas
                                   Intensive Care Unit         Neuroprogressive                                 Michael Borunda, M.D.                                                                            Kevin Potthast, M.D.
     Rochelle Johnson                                                                                           Emergency Medicine             Patricia Green, M.D.               Alan Lichtenstein, M.D.        Radiology
     Admission Transfer Center                                                                                  University of Nebraska         Radiology                          Anesthesiology                 University of South Florida
                                   Courtney Nunemaker          Alicia Thornton                                  College of Medicine            University of South Alabama        Albert Einstein College
                                   Respiratory Care Services   Family Medicine Clinics
     Sandra Johnson                                                                                                                                                               of Medicine                    Julio Sandoval, M.D.
     Quality Management                                                                                         Brian Cotter, M.D.             Mary Griffen, M.D.                                                Radiology
                                   Bamidele Obaitan            Lori Thornton                                    Emergency Medicine             Radiology                          Ajay Malhotra, M.D.            Universita Di Roma
     Mattie Jones                  Pharmacy                    Mother/Infant                                    Columbia University            University of Oklahoma             Radiology
     PAS Central Scheduling                                                                                                                                                       St. George’s University        Sukhender Singireddy, M.D.
     Pamela Kilcrease              Debra Patrick               Shannon Turner                                   Darlene DaCosta, M.D.          Laila Holmes, M.D.                                                Radiology
                                   Nursery                     Case Management                                  Radiology                      Radiology                          Arlene Marx, M.D.              Osmania Medical College
     Neuroprogressive
                                                                                                                Mt. Sinai Medical Center       University of Texas-Southwestern   Radiology
     Monique Kleinfeld             Katherine Patterson         Nelson Turney                                                                                                      University of Cincinnati       Matthew Swick, M.D.
     CV SICU                       Emergency Room              Environmental Services                           Robert Dawson, M.D.            Megan Indermaur, M.D.                                             Orthopaedic Surgery
     Jeffrey Landis                                                                                             Family Practice                Gynecologic Oncology               Mrinalini Matcha, M.D.         University of South Florida
     Bayflite 3
                                   Joseph Pennino              Carol Valentine                                  Medical College of Virginia    St. Louis University               Nephrology
                                   Bayflite 1                  PAS Admitting                                                                                                      Christian Medical College
     Ann Marie Lattimore                                                                                        Michael Defrain, M.D.          Mark Jacboson, M.D.
     Medical Telemetry             Christopher Plomatos        Mary Watson                                      Surgery – Thoracic             Radiology                          Stephen Minor, M.D.
                                   Trauma Care Unit            Oncology Med/Surg                                Wayne State University         Wake Forest University             Cardiovascular Disease
     Robbie Lee                    Kathryn Poculan             Monee’ Whiting                                                                                                     Ohio State University
     Environmental Services
                                   Progressive Cardiac Care    Emergency Room                                   Lane Deyoe, M.D.               Rajasingam Jayasingam,
     Paula Lokrantz                                                                                             Radiology                      M.D.
     Ultrasound                    Amy Powers                  Katrina Williams                                 University of Connecticut      Infectious Disease
                                   Emergency Room              Pharmacy                                                                        The Stanley Medical College
     Jennifer Lovallo
18   Ultrasound                                                                                                                                                                                                                                19
     LETTER FROM A GRATEFUL PATIENT




                                      BAYFRONT BUILDS CONNECTIONS
                                      WE CAN COUNT ON
                                      Laterika Jelks has reconnected with many former friends at Bayfront. Here, team members Laterika and Amber Hevel get together with friends after
                                      finding each other at Bayfront.

                                      Many turn to Facebook to find former classmates and old friends. I just go to the
                                      Bayside Cafe’.

                                      Growing up in St. Petersburg, it’s never a big surprise to                The very way Bayfront builds bridges in the community,
                                      run into the kid who sat behind me in sixth grade science                 connecting people to the healthcare they need, it builds
                                      or the teacher who was standing at the front of that class.               connections within our family as well. Whether reconnecting
                                      St. Petersburg is the tiniest big city I know. Here everybody             with dear friends or making new ones, Bayfront brings us
                                      knows everybody - and that makes for pretty regular                       together in a common bond that each of us will always have.
                                      serendipitous run-ins. Still, I’m pleasantly surprised every              Before I had the honor of being a Bayfront team member,
                                      time I reconnect with a friend in the halls of our great                  I felt like a part of the Bayfront Family, largely because of
                                      hospital. And, believe it or not, it happens all the time! First          the gracious hospitality, friendship and love extended to me
                                      it was Carol Valentine, growing up we called her Niecey.                  by that family over the years. From my time as a patient on
                                      Our dads were college roommates and we grew up together,                  the Mother & Baby Unit, to my time working beside those
                                      sharing many holidays and happy memories. As we both                      same caregivers who offered such excellent care, to my
                                      grew older, we saw each other less and eventually lost                    current experience as a member of the Foundation team,
                                      touch. That is, until we reconnected in the cafeteria. Instant            I’ve formed connections - and reconnections - that are real
                                      bonding over childhood memories and cheese grits, courtesy                and long lasting. Bayfront is an important and valuable
                                      of Bayfront. Then there are the nurses I saw in Orientation               piece of our community that touches many lives in many
                                      who I knew as two of my closest friends in high school,                   ways. Thanks for the connections.
                                      sharing lockers and lunches, long before we were sharing
                                      team member experiences. I was so excited and proud to
                                      see Alia Jundi and Amber Hevel making such a difference
                                      in our hospital and community. College put distance                        GUEST COLUMNIST:
20                                                                                                                                                                                       21
                                      between us, but Bayfront has brought us back together.                     LATERIKA JELKS
                            701 SIXTH STREET SOUTH,                                                                             Non-Profit Org.
                            ST. PETERSBURG, FL 33701                                                                              U.S. Postage
                                                                                                                                      PAID
                                                                                                                               St. Petersburg, FL
                                                                                                                                Permit No. 619




Dedication and commitment to our mission happens around the clock. Day or night, Bayfront team members are always working hard to deliver great outcomes
that add to the well-being of our community.



BY THE WAY                                                                                                          mission
                        A look around the Bayfront campus is one of the easiest ways to see some                    Quality healthcare for all
                        of Bayfront’s recent investments.                                                           we serve.
                                 There’s architectural evidence of Bayfront’s days as St. Petersburg’s
                        first hospital, as well as exquisite designs and construction from recent
                        expansions as population and demands to serve have grown. Each exterior
                                                                                                                    vision
                        detail shows that Bayfront’s existence has evolved to meet the healthcare                   Trust, respect and dignity
                        needs of our community for more than 100 years.                                             reflecting our responsibility
                                 But buildings are just the start of Bayfront’s commitment to provide.              to achieve healthcare excel-
                        Millions of dollars are invested each year in new, state-of-the-art medical                 lence for our community.
                        equipment, so local residents don’t have to travel far to receive the best
                        care. There’s also our people. Bayfront hires the most talented professionals
in the industry and then takes great care of them, so they can care for others. Bayfront’s charity                  values
care, provided each year to the community, is another illustration of that commitment—with more                     To improve the health of the
than $20 million last year alone.                                                                                   community we serve through
           Time, talent and treasure. What we put into Bayfront comes out in the form of improved                   partnerships and leadership,
health and lives saved, making every effort all the more worthwhile.
                                                                                                                    while providing healthcare
                                                                                                                    services that are driven by
EDITOR:                                                                                                             quality and our values.
MARIE CIRELLI

								
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