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							B&B / Guesthouse Web Design Questionnaire

This form will be used as the design template for your new website. Please complete as fully as possible and we will
discuss in more detail during the consultation visit. If necessary please expand your answer on a blank sheet.



 Owners name/s:
 B&B Name:
 B&B Address 1:
 B&B Address 2:
 Town:
 County:
 Postcode:
 Email:
 Phone Number:



Section 1 – Your Website

  #                   Questions                    Your Answer
  1     Do you have an existing URL?

  2     Any preferred style or colour scheme
        (eg bold colours, country theme)


  3     Do you have any good digital photos         (eg aerial view, local attractions, outside on a sunny day, ,
        to include? We can copy to a memory         special features, breakfast tray)?
        stick during the consultation
  4     Would you like to include links to          Please list the URL/s
        other websites (eg local tourist board
        or visitor attraction) ?
  5     Do you have a preferred map or
        directions to publish ?

  6     Do you have a brochure or magazine
        advertisement (eg ‘as featured in xyz
        magazine’) ?
  7     How about a Logo ? We can copy to           (eg drawing, graphic, cartoon, silhouette which may appear
        a memory stick , or we can create           in advertisements or on business cards or note paper or
        one for you                                 signboard)



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B&B / Guesthouse Questionnaire
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Section 2 – About You

  #                  Questions                    Your Answer
  1    How long have you been in business?


  2    What makes you a good host? (eg.
       Warm & friendly, local knowledge,
       former chef)




Section 3 – About your Customers

  #                  Questions                    Your Answer
  1    Describe your typical visitors (eg.
       Sight-seeing, activity, visiting family
       etc.)


  2    What are your occupancy rates &
       what would you ideally like them to
       be?

  3    Examples of Positive feedback from
       your Visitor’s Book?




  4    Who might your B&B appeal most to?
       (eg. Nature or history lovers, families,
       single or couples, sightseers, theatre
       goers, airport parking, overseas
       visitors)




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B&B / Guesthouse Questionnaire
                                   Research Agency Selection Questionnaire




Section 4 – About your Location

  #                  Questions                  Your Answer
  1    Where is the nearest town or city? (eg
       3 miles from Chester)
  2    Describe the local
       attractions/amenities and distance or
       time to each (eg. Only 20 minutes
       drive to the foot of Snowdon, 5 miles
       from Manchester Airport)


  3    Describe parking facilities and
       proximity to public transport links




Section 5 – About the House

  #                 Questions                   Your Answer
  1    Do you have any awards under a
       National Quality Assurance scheme?
       (eg. Grade 1-5 or AA stars)

  2    Describe the
       building/neighbourhood/garden (eg 4
       bed detached cottage with attractive
       gardens in a quiet leafy suburb of
       Preston)


  3    What adjectives capture the essence
       of your B&B (eg. quiet, convenient,
       warm, friendly, relaxing, chique,
       boutique, unique, antique, modern,
       fascinating, oasis, home from home,
       inspirational, or even sensational!) ?

  4    Why should visitors choose your B&B
       rather than the local Travel Lodge or
       Premier Inn (eg value for money,
       personal touch, flexible & friendly,
       oozing with character, exceeding
       expectations)?



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B&B / Guesthouse Questionnaire
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Now complete the following table to describe each guest bedroom & prices for 2011:

 Room No.            Full Description             Low          Mid         High        Offers
 EXAMPLE       Family en-suite with double        £40          £50         £65     £10 per night
                single & cot, satellite tv,                                         reduction for
               built in wardrobes, garden                                         additional nights
               views, tea & coffee making




Woodbridge Designs
B&B / Guesthouse Questionnaire
                                 Research Agency Selection Questionnaire




Section 6 – Your Tariff

  #                 Questions                 Your Answer
  1    Define your seasons (eg
       Low=November to March,
       High=20July-5Sept + 23Dec-3Jan,
       Mid=everything else)



  2    Are prices per person or per room?

  3    Consider reductions for single
       occupancy or additional nights or
       continental breakfast


  4    What payment methods do you
       accept? (eg Sterling cheque, Cash,
       Credit or Debit Card, Paypal)




Section 7 – Your Meals

  #                 Questions                 Your Answer
  1    Describe breakfast in a mouth-
       watering way!


  2    Do you offer packed lunches (eg for
       walkers or cyclists)?
  3    If so describe what’s included & the
       price




  4    Do you offer evening meals

  5    If so when do these need to be
       booked, and do you have a menu
       with pricelist to include online?




Woodbridge Designs
B&B / Guesthouse Questionnaire
                                     Research Agency Selection Questionnaire




Section 8 – Important information

 #                    Questions                    Your Answer
 1    How can bookings be made? (eg
      landline or mobile phone, Email etc)

 2    Is a deposit required – details?

 3    What are your check-in & out times
      (eg checkin 4pm till 10pm, breakfast
      served 7.30am until 9am, departures
      by 10am) ?
 4    Do you have existing Terms &                  If so we can copy these to data stick
      Conditions to include?
 5    Children policy? (eg. Children over 8
      welcome, babies welcome)

 6    Cancellation policy? (eg. Minimum 7
      days cancellation required)

 7    Do you have any restrictions (eg no
      pets, no smoking)?

 8    Do you have an Access Statement?


 9    What services are offered (eg.
      Iron/board, airport or station shuttle,
      park & ride)


                                             Additional information




Thank you for filling out this form, we look forward to seeing you soon.

Woodbridge Designs
B&B / Guesthouse Questionnaire