Adelaide Insurance Services
First Floor, Boucher Plaza
4-6 Boucher Road
Belfast
BT12 6HR
www.adelaideinsurance.com
Email: mail@adelaideinsurance.com
Claims number: 028 9032 2607
Accident Claims Service (Legal Club Membership)
Dear Customer
You are now a member of Adelaide Insurance Accident Claims Service (Legal Club Membership)
This membership provides you with exclusive assistance in the event of an accident or claim - 24 hours
a day, 7 days a week.
In the event of an accident your Accident Claims Service (Legal Club Membership) will take care of every
aspect of your claim professionally and with the minimum of disruption to you.
Please keep your exclusive Concertina Card with you at all times. If required you can simply call the
number 028 9032 2607. The inside pages prompt you to record the required details to process the
claim with full expediency.
This is not an insurance policy, this is the Accident Claims Service (Legal Club Membership)
Access to legal cover and specialist personal injury legal support
In the event of a non-fault accident, your membership ensures that you will receive specialist personal injury
advice and support, investigative means into resolving liability, motor vehicle replacement and repair and
like-for-like replacement of any damaged property and clothing.
Uninsured loss recovery
In the event of a non-fault accident, this includes compensation if you or your passengers are injured in a road
traffic accident; policy excess recovery under a comprehensive insurance policy; repair costs if you don’t have
comprehensive cover; reasonable hire charges for a replacement vehicle during repair; compensation for you
being unable to use the vehicle and compensation for damage to clothes, luggage or personal belongings.
Please cut out and fold the attached Concertina
Card and keep it with you at all times.
If you have any queries about this claims service, please do not hesitate to contact us on
028 9032 2607 (Calls may be recorded for our mutual protection and for quality and training purposes.)
Yours Sincerely
Adelaide Insurance
Adelaide Insurance Services Ltd / First Floor, Boucher Plaza, 4-6 Boucher Road, Belfast, BT12 6HR
Concertina card
Please cut out and fold as indicated
fold 1
------
Legal Club Membership
call 028 9032 2607
In the event of an accident or claim
Your step by step guide
What to do in the event of an accident
Fill in the following and
call 028 9032 2607
------ fold 2
In the event of an accident call Other Drivers
028 9032 2607 Name
Any enquiry or issue you have regarding your Address
claims service should be addressed in the first
instance to
Vehicle Registration
Customer Services, Plantec Holdings Ltd
143-149 Bispham Road, Southport PR9 7BL Insurer
Please ensure you quote your policy Policy Number
number in any correspondence.
------ fold 3
We assist you to recover uninsured Witnesses
losses, eg Name
Personal injury compensation for you or your passengers
arising from road traffic accident injuries Address
Motor repair and/or replacement
Reasonable hire charges for a replacement vehicle while
yours is repaired or off the road Name
Resolving liability Address
Assessment of and compensation for damaged property and
clothing
Recovery of your excess under comprehensive policies
------ fold 4
What to do in the event of an Accident details
accident Date: Time:
DO NOT ADMIT LIABILITY Rd/St name:
Obtain names and addresses of other drivers involved
Notes:
Make a note of all vehicle registration marks
Ask for insurer details and policy numbers
Obtain names and addresses of any witnesses
Your Insurer:
If you or any of your passengers are injured, call the
police
Your Policy Number:
Immediately contact us on 028 9032 2607