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Code No: 32 R05 JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD MBA-III Semester Supplementary Examinations July 2010 LOGISTICS & SUPPLY CHAIN MANAGEMENT Time: 3hours Max.Marks:60 Answer any Five questions All questions carry equal Marks --- 1. What is supply chain management? Contrast it with business logistics management. 2. Discuss various steps involved in the process of customer service strategic management. 3. Discuss and elaborate the various components of logistics management along with their significant roles. 4. Describe the response time indicators of logistics performance. 5. What do you mean by Economics of Distribution? Explain about European Distribution Centers? 6. What is ‘Quantity Flexibility Contracts’? How is it different from Returns Contract? 7. As a manager what points you would observe while making decisions regarding supply chain information technology? 8. Describe different global issues influencing Supply Chain Management? --ooOoo--
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