WEST KENT LOCAL PROVIDER FORUM
27th April 2009, 10.00 – 12.00 a.m.
Helen Curtis (Chairperson) - West Kent Housing Association
Emma Carver - KASBAH
Jodie (service user) - KASBAH
Rosie (service user) - KASBAH
Kate Tree - KDATT
Angela Painter - Kenward Trust
David Park - Kenward Trust
John Handley - Bridge Trust
Dee Dhadwal - Rethink BME Floating Support
Prabha Jassal - Rethink BME Floating Support
Philip Mackie - Sanctuary Housing
Rosie Layberry - Jephson Housing
Fretha Biggs - Christian Alliance
Roy Kennedy - House of Mercy
Barbara Holland - InTouch
Maria Bassett - InTouch
Wedzerai Gombiro - KCHT – Moving Forward
Deirdre di Palma - DGS Mind
Natalie Smith - DGS Mind
Ruth Coveney - DGS Mind
Neil Clephane-Cameron - TCHG
Tony Rose - TCHG
Nicki Smith - Invicta Advocacy
Simon Dawes - MacIntyre
Terry Grant - YMCA Thames Gateway
Alan Browne - CASA Support
Jennifer Gibbs - CASA Support
Nicola Martin - MHT
Debbie O’nions - MHT
George Smith - Catch 22
Mark Wood - Catch 22
Sue Terry - Gravesham Borough Council
Maureen Keynes - Gravesham Borough Council
Kudu Omogbai - Gravesham Borough Council
Suzanne Whittle - MCCH
Steve Howcroft - Crossways Community
Judith Falkner - Crossways Community
Ayse Soforoglwari - NKWA
Val Foot - Mencap
Denise Tushingham - Richmond Fellowship
Andrew Chapman - Moat Housing
Sella Dugmore - Moat Housing
Claire Brignall - Moat Homes
Joy Scudder - Life Housing
Bally Majhail - Life Housing
Jackie Whitcroft - Life Housing
Will Myers - Service User Involvement Officer, Porchlight
Sue Deensie - Service User Involvement Officer, Porchlight
Robin Cahill (Minutes) - KCC Supporting People
Michael Bourne - Porchlight
Dawn Fisher - Gravesham Borough Council
Marie Nichols - Thames Gateway YMCA
Samantha Akers - Sevenoaks Area Mind
Ute Vann - KCC Supporting People
Tristan Hodson - KCC Supporting People
Dawn Apcar - KCC Supporting People
Yozanne Pannel - KCC Supporting People
1. Welcome & Introductions
The Chair welcomed attendees to the Forum and thanked Gravesham Borough
Council for hosting the meeting.
2. Minutes & Matters Arising
Minutes of Last Meeting
Agreed as being correct.
KDAAT provide two levels of ‘DUST’ Training for Professionals who work with
young people; this training is free. Please contact Kate Tree via her email
email@example.com for further information.
Floating Support Tenders
All sixteen floating support tenders went live as from the 01st April 2009.
WKHA Lifeways Presentation
Robin Cahill will ask Gemma Wells for her Powerpoint presentation so it can be
forwarded to members of the Forum.
3. Kent Association for Spina Bifida & Hydrocephalus (KASBAH) Presentation
Emma Carver, Services Manager; Jodie & Rosie, Service Users
The Kent Association for Spina Bifida and Hydrocephalus was founded by a group of
parents of children with Spina Bifida and/or Hydrocephalus in 1966 with a desire to
help other families in circumstances similar to their own.
The charity has grown over the years along with the services that we now offer. The
Advisor Service offers a wealth of information, support and empowerment on all
topics relating to the two conditions. KASBAH offers a flexible and person centred
service that strives to fit the needs of our member's lives.
In addition to the services that we provide specifically to our members, KASBAH has
gained an excellent reputation as a specialist provider of independence training.
KASBAH has two Kent sites, one in Swanscombe (Seabrooke House) and the other in
Rochester that offer support and training in all daily living skills such as personal
hygiene, cooking, budgeting, travel training and problem solving.
These services are available to any young vulnerable adult betwen the ages of 18-35
who have a physical and/or learning disability and have the potential to live
independently with the correct support.
Aims of the Independent Living Project are to provide support, skills and practice
which empowers each individual to make decisions and take actions regarding their
lives; to provide opportunities to enable each individual to actively contribute to the
community, the economy and their own development and potential.
The project consists of two separate buildings approximately ten metres apart. The
larger main building comprises of a completely wheelchair accessible single story
building which contains six self contained rooms. Three of the rooms have ensuite
facilities additionally, there are two bathrooms specially adapted for wheelchair users.
There is a spacious kitchen area where trainees learn and practice to prepare food and
cook their meals and a large open plan room, which is used for dining. Other facilities
include a training/sitting room and an office. The garden is secluded with a seating
The second building houses two totally self-contained one-bedroom flats. These flats
are used to allow trainees the opportunity to practice and utilise the skills they have
acquired in a minimally supported environment, before moving on to accommodation
in their local area. These flats ensure that the trainees get the chance to practice all
their skills for independent living with minimum external involvement but also
provide the opportunity for assessment in a real life scenario.
Seabrooke House is not intended to be a care home in the conventional sense in that it
aims to train people to deal with and access their care needs through the normal
community and Social Service systems. Staff will not undertake personal care
however, training which enables trainees to utilise equipment and access other
facilities will be offered.
Occasional common illnesses; colds, flu, etc will be dealt with through the normal GP
services available to all members of the public, or private systems for those who are
covered. Illnesses and symptoms arising from their personal circumstances will be
dealt with through their normal care package. In both instances, staff will support the
trainee and act as advocates on their behalf to ensure they receive the medical
attention they need until they are able to act as advocates on their own behalf.
Due to the unique needs of each trainee, training plans will be developed on an
individual basis to meet their specific needs. Maximum opportunities to practice
common routines and tasks will be utilised but also the introduction of new
experiences will be used to widen their choices and provide new interests and the
development of other opportunities.
The highest standards of training and support coupled with the opportunity to practice
and make choices and decisions will be used to enable each trainee to reach their
maximum potential for independent living. This will involve the trainees taking risks
however, these are a necessary part of developing independence and they will be
Each potential trainee is assessed before being offered a place. During this period, a
personal training and development plan will be produced and progress will be
reviewed regularly with each trainee. KASBAH believes that to achieve our aims and
empower people to live independently they must be involved and take a leading role
in the planning and evaluation of their development.
A referral will be considered from any individual or agency; the Manager will make
the final selection of those who will be offered an assessment place. People with
Spina Bifida and/or Hydrocephalus will have the highest priority although people
with other kinds of disability will also be considered.
Jodie & Rosie, one current and one past trainees at Seabrooke House, gave details of
their experiences at the scheme and answered questions from the audience.
For further information on KASBAH and Seabrooke House please contact Emma
Carver via her email address – firstname.lastname@example.org
Emma’s Powerpoint presentation is attached to these minutes.
4. Rent Deposit Scheme Presentation
Robin Cahill, West Kent Monitoring & Review Officer, Kent Supporting People
Rent Deposit Schemes were established because a deposit is often needed to secure a
privately rented property as a guarantee against possible damage to the property, or to
guarantee against rent arrears. This deposit is often equivalent to one month’s rent.
In addition to this private landlords often ask for one month’s rent in advance. This
can all mean that private rented accommodation is not an option to those with no
savings as they cannot afford a damage deposit and/or the rent in advance.
Rent Deposit Schemes can help these people by providing a loan and/or guarantee for
damage deposits and/or the rent in advance. By providing a guarantee and/or a loan,
organisations will not actually use any of their money, unless a tenant causes damage
and/or defaults on their payments.
All local authorities in Kent provide a Rent Deposit Scheme. The levels of funding
reflect the type of local authority; in that those who have higher concentrations of
residents in one area such as Thanet and Dartford fund their scheme more than those
who are made up of small villages and towns; the funding being made available
ranges from £25,000-£150K per annum.
Supporting People have decided to match-fund the local authorities Rent Deposit
Scheme. The overall aim of the service is promoting people’s independence and
enabling service users in supported housing to access permanent accommodation
without waiting to be re-housed by the local authority when ready.
The scheme should only be used for those:
Leaving services funded by the Supporting People Programme irrespective of
whether they are owed a duty by the local housing authority;
Providing a quick and easy way for service users to access funds;
To help service users to live independently;
To help service users gain access to permanent accommodation they would not
normally be able to afford; and
To help private landlords remain solvent by guaranteeing payment to them for any
loss or damage.
The exclusions are:
Service users not living in Supporting People funded supported accommodation;
Those service users receiving a floating support service.
A service user will be assisted by the support provider to make an application to the
local authority Housing Office; the local authority will then administer funds. The
local authority should make reference to the Supporting People move on protocols
and the reconnection policy.
For further information on the Supporting People Rent Deposit Scheme please refer to
the Supporting People website -
5. Agreed Agenda Items
Feedback from the EPB and the CSDG
Michael Bourne to feedback to the group at the next meeting.
Feedback from Supporting People
Ute Vann is currently meeting with providers to gather views and information
which will help to shape the next 5 year strategy.
Sue Deensie (new SUIW) is now in post and will be attending future meetings.
Bob Backhouse, Chair of the Kent Supporting People Service User Panel has
become a member of the Core Strategy Development Group.
Between 2009 and 2011 Supporting People services will be monitored using the
new Quality Assessment Framework document.
Kent Supporting People have spent £651,300 in funding a rent deposit scheme in
each district/borough that is earmarked for clients leaving short-term services.
As from April 01st there will be a new telephone number for Floating Support
enquiries – 08458 247100. All calls to the new number will be answered by
trained members of KCC’s Contact Centre.
The Commissioning Body has agreed the team’s project and action plans for
developing the next Supporting People Strategy and the Strategic Review of
Feedback from the Service User Involvement Workers
Will and Sue gave a brief update on their work with Providers and Service Users, this
has included participating in numerous Supporting People QAF Reviews, coffee
mornings, and service user open days.
Poetry edition of ‘Reach Out’ now in circulation. The poems were written by and for
those who know homelessness and living within supported housing. Will and Sue
would welcome items for the next edition – entitled ‘Love’ from clients of the
services represented at the Forum.
To receive your hardcopy of the newsletter please write to either Will or Sue at:
4 Leyburn Road
Kent CT16 1SN
Or email: email@example.com
Will explained again the workshop he runs on ‘Creative Writing’ for providers. Its
aim is to teach the skills to support staff to them in-turn train service users to
participate in how their service is run. Please contact Will via his email address for
further details: firstname.lastname@example.org
6. Local Area Agreement Presentation
Tristan Hodson, Monitoring and Review Officer, KCC Supporting People
Due to Tristan being ill the Forum attendees agreed to carry this presentation over to
the next meeting.
7. Next Meeting Agenda
An Introduction to Rethink BME Floating Support – Dee Dhadwal
Feedback from the EPB & CSDG – Helen Curtis
Feedback from Supporting People – Robin Cahill/Tristan Hodson
Feedback from the Service User Involvement Workers – Will Myers/Sue Deensie
Local Area Agreements – Tristan Hodson
8. Open Surgery
Block Capped Contract Payments
Steve Howcroft, Crossways Community, raised the issue of Block Contract payments.
He wanted to seek clarification as to how often the base figure of occupancy is
The Steady State Contract states SP shall pay the Provider the Contract Price but
shall always be subject to adjustment. The number of eligible service users will be
detailed in the ‘Service Specification Schedule’ and this shall be used to calculate the
initial contract price.
At each quarter (April, July, October, and January) the Provider will inform in writing
to SP the number of persons using the service and confirm the number of eligible
service users. SP are them entitled to recalculate the contract price based on these
If at any time the actual number of eligible service users fall so that it is equal to or
below 90% of what was agreed in the Service Specification Schedule than this
number will be thereon be recognised as the user number for the service. As a result
SP reserve the right to recalculate the contract prace based on the new number of
If at an annual review of the agreement the actual relevant user number has risen so
that it is equal to or above 110% of the initial user number SP and the provider will
negotiate an increase in price.
The particulare issues faced by smaller providers who would trigger this clause if just
one of their service users left will be taken into consideration by SP.
9. Next Meeting
27 July 2009, 10 am ~ 1 pm
Sevenoaks Mencap Hall
Hitchen Hatch Lane
Kent TN13 3AY