This document contains all the ETracks and Titan Cases associated with the
NetBackup 6.5.1 Release Updates.
Use “Ctrl + F” to search for a specific ETrack or Titan Case #. To jump to a particular section, use
the following Table of Contents:
UNIX Server Containers
Windows Server Containers
Bare Metal Boot Server
Bare Metal Restore
Informix
Java
NetBackup Operations Manager (NOM) UNIX
NetBackup Operations Manager (NOM ) x86
NetBackup for Oracle Agent
DB2
Network Data Management Protocol (NDMP)
NetBackup Vault
SAP Agent
Sybase Agent
SnapShot Client Container
Storage Migrator for Cluster Server
Storage Migrator for UNIX (SMU)
NetBackup Live Update for UNIX
NetBackup Live Update for Windows
NB_6.5.1 (UNIX server)
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Etrack Incident = ET1081404
Associated Primary Etrack = ET1064989
Titan cases: 290-661-307
Description:
A .f catalog file that was corrupted by a disk failure or other
issue could cause bpdbm -consistency to core dump.
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Etrack Incident = ET1082281
Description:
Cancellations for span requests would get lost in the NetBackup
Resource Broker (RB).
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Etrack Incident = ET1081354
Description:
Resolved an issue where you were unable to backup the NBAC database
in catalog backups.
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Etrack Incident = ET1081698
Description:
Enhancements were added in preparation for future improvements
to nbpem.exe.
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Etrack Incident = ET1077267
Description:
Resolved an issue that may cause nbrb to crash while shutting down.
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Etrack Incident = ET1089270
Associated Primary Etrack = ET1089215
Titan cases: 240-603-428
Description:
nbpemreq is not correctly predicting backups in policies
that do not have a window open that is spanning when a
schedule is due.
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Etrack Incident = ET1095231
Description:
A change was added to make use of the co-location of RDSM and
STSSvc when making CORBA calls by calling
resolve_initial_references() prior to calling connectToObject().
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Etrack Incident = ET1088607
Description:
Added SharedDisk SCSI persistent reserve (SPR) code changes in the
VxFI library.
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Etrack Incident = ET1084993
Description:
The resource broker (RB) would fail some jobs (mainly cleanup
jobs) with a resource broker internal error.
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Etrack Incident = ET1060897
Titan cases: 220-099-064
Description:
Characters that violate the naming conventions were accepted as a media ID.
These characters caused issues in the database that caused it to be
unusable and not deletable.
Valid characters are: alphanumerics, ., +, -, and _.
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Etrack Incident = ET1088606 ET1100978 ET1118302
Description:
Added a Disk Service Manager (DSM) API needed for the SCSI
Persistent Reservation (SPR) feature.
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Etrack Incident = ET1079723
Associated Primary Etrack = ET1079721
Description:
nbemm would occasionally crash (core dump) on busy systems.
This happened more frequently when NetBackup was restarted.
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Etrack Incident = ET1090571
Description:
The NBProxy that is used to collect jobs was being terminated
by NBSL randomly. This occurred because initialDataLoadStatus()
was performing the wrong logic. This cause the job data collection
to not function properly.
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Etrack Incident = ET1084947
Description:
The NBproxy core dumped while NOM was connected to NetBackup
and collecting skipped-file data.
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Etrack Incident = ET1088608 ET1111471
Description:
Added a configuration option for SCSI-Persistent Reserve.
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Etrack Incident = ET866629
Description:
On HP-UX platforms, stale physical volumes (PVs) in a volume
group (VG) prevent VxFI from importing snap volumes. As a result,
the user would see an "Invalid LVMREC" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1039048
Description:
Changes were added that fix nbdevquery and nbdevconfig parsing.
--------------------------------------------------------------------------------
Etrack Incident = ET1041354
Description:
A change was made to correct a usage statement (error message).
--------------------------------------------------------------------------------
Etrack Incident = ET1046330
Description:
The -media_server option is no longer required to create a
direct-attached storage server.
--------------------------------------------------------------------------------
Etrack Incident = ET1050492
Description:
A usage message showed an incorrect default for the
-creatests operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1076912
Description:
Added the new -EMM option to the nbdevquery command.
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Etrack Incident = ET1096261
Description:
Changes were made to enhance the DSM logging performance.
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Etrack Incident = ET1003906
Description:
Shutdown of the NetBackup database (NBDB) and BMRDB databases
was prevented if the vxdbms.conf file did not exist. This caused
bprecover from a cold catalog backup to fail. This issue has
been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET1088607
Description:
Implemented SCSI3 Persistent Reservation on a SharedDisk LUN to
avoid data curruption.
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Etrack Incident = ET1094608
Description:
Importing EMC Symmetrix Meta Luns would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1100617
Associated Primary Etrack = ET1091665
Titan cases: 290-823-681
Description:
NetBackup Service Layer (NBSL) failed to terminate using the
"netbackup" script or "nbsl -terminate" command after starting
with an "at" command.
--------------------------------------------------------------------------------
Etrack Incident = ET1059862
Associated Primary Etrack = ET1056231
Titan cases: 240-512-525
Description:
bprecover fails if the executing user never launches the NetBackup-
Java Administration Console. It fails because the
user_ops//jobs does not exist unless the Java Administration
Console was started. bprecover now checks that this directory exists
for the user and creates it if necessary.
Workaround:
To avoid this issue, launch the NetBackup-Java Administration
Console and then run bprecover.
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Etrack Incident = ET1098378
Description:
Span requests may fail with an error code 4000002. This occurred
because the storage unit (STU) count was incorrectly decremented.
--------------------------------------------------------------------------------
Etrack Incident = ET1047276
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
After catalog recovery, the Sybase ASA server name that was
stored in the NetBackup configuration files was checked to make
sure that all copies were consistent with each other.
--------------------------------------------------------------------------------
Etrack Incident = ET1061031
Description:
A Sig Sched call was not thread safe.
--------------------------------------------------------------------------------
Etrack Incident = ET1100839
Associated Primary Etrack = ET1052610
Titan cases: 311-480-661
Description:
On HP-UX IA64, restores of large sparse files (4 gigs+) would fail
to correctly restore the file holes that were present.
Additional Notes:
Running ls -ls would show that the restored files occupy fewer
blocks than the original. The checksum of the file would also be
different, simply because the file holes would be absent.
--------------------------------------------------------------------------------
Etrack Incident = ET1070220
Description:
A duplication job for multiple images would terminates with a
"STUs not available" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1005055
Description:
Added support for SharePoint 2007 and Windows SharePoint
Server (WSS) 3.0.
Additional Notes:
Use the Microsoft SharePoint Directive "MS SharePoint - 2003"
for SharePoint 2007.
--------------------------------------------------------------------------------
Etrack Incident = ET1100685
Description:
When attempting to perform a full VM restore the newly entered staging
location did not take effect. A problem existed when writing the restore
"rename" file.
--------------------------------------------------------------------------------
Etrack Incident = ET1100697
Description:
Currently the VMWare framework does not support overwriting
existing Virtual machines (VMs). Hence these options have been
removed from the RestoreDialog options.
--------------------------------------------------------------------------------
Etrack Incident = ET1056259
Description:
During a duplication job of multiple images and after a
successful duplication of the first image, if all the drives are
in use by the same job, then the duplication hangs forever
waiting for drives.
--------------------------------------------------------------------------------
Etrack Incident = ET1104423
Description:
Fixed the Windows 2003 SAN Client Fibre Transport device discovery
on some Emulex FC adapters.
The SAN Client would fail to discover Fibre Transport devices and
would report an IO_DEVICE_ERROR from DeviceDiscovery when viewed
using the following command on the affected client machines.
vxlogview -o 200 -i 200
Additional Notes:
Similar changes were made to both the Windows client and the
various Fibre Transport Media Server to resolve this issue.
WARNING: If you update any FT Media Server with this Release Update,
you must update all of the Windows SAN Clients with this pack.
WARNING: If you update any Windows SAN Client with this Release
Update, you must update all of the FT Media Servers with this pack
and all of the other Windows SAN Clients.
--------------------------------------------------------------------------------
Etrack Incident = ET1080484
Description:
The Disk Polling Service(DPS) calls into the Resource Event
Manager (REM) with capacity update information that can take a
long time in a heavily loaded or large system. Such blocking calls
could cause communication errors or down media servers for disk
activity.
--------------------------------------------------------------------------------
Etrack Incident = ET1100881
Associated Primary Etrack = ET1086608
Titan cases: 240-597-110
Description:
On AIX, a common Internet file system (CIFS) was backed up under
the local drives directive, when it was actually a remote drive.
Workaround:
To avoid this issue, create an exclude entry for drives that are
CIFS if they are not wanted in the backup.
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Etrack Incident = ET1077695
Associated Primary Etrack = ET936099
Titan cases: 220-084-917 220-097-471
Description:
Changes have been added to resolve some issues that caused the
NetBackup Resource Broker (nbrb) to hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1096284
Description:
VMware backups hung when multiplexed.
Workaround:
To avoid this issue, turn off multiplexing for VMware policies.
--------------------------------------------------------------------------------
Etrack Incident = ET1102886
Description:
This Release Update contains support for the new SPR (SCSI3
Persistent Reservation) feature for disk.
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Etrack Incident = ET1072317
Description:
The format of EMC Clariion LUNs would fail if the hostname was
not exactly same as was registered on the Clarrion array because
the logic of the hostname was case sensitive. A change has been
to ensure the hostname comparison logic is no longer case
sensitive.
--------------------------------------------------------------------------------
Etrack Incident = ET1110605
Associated Primary Etrack = ET1094524
Titan cases: 240-610-300
Description:
If the NetBackup Job Manager (nbjm) crashed for some reason, a job
from the new nbjm could join a multiplexed group created by the old
nbjm. This, in some extreme scenarios, would cause media to be
over-written.
--------------------------------------------------------------------------------
Etrack Incident = ET1077693
Description:
A change has been added that makes catalog queries for processed
images more efficient. This change ensures that large numbers of
images are processed in a reasonable time.
--------------------------------------------------------------------------------
Etrack Incident = ET1102521
Description:
Under NetBackup Access Control (NBAC), cluster credentials for
the server may not be renewed properly.
Workaround:
To avoid this issue, run bpnbat -loginmachine on the target host
once every 14 days.
--------------------------------------------------------------------------------
Etrack Incident = ET1094558
Description:
Under NetBackup Access Control (NBAC)and during a catalog restore,
error messages would appear in the debug logs because of missing
permissions.
--------------------------------------------------------------------------------
Etrack Incident = ET1102639
Description:
A restore of a SAN client would potentially hang. The bptm processes
on the server would complete, but the bpbkar process on the client
would remain active.
Workaround:
To resolve this issue, on the media server, create the following
file:
/usr/openv/netbackup/WAIT_TO_CLOSE
and enter a value in the file for the number of seconds for bptm
to wait prior to terminating to allow the client to read all of
the data. A value of 60 should be sufficient.
--------------------------------------------------------------------------------
Etrack Incident = ET1093595
Description:
When trying to view media using the NetBackup-Java Administration
Console, you would receive a time-out and NOM would report the
server as being down. The root cause of this problem was that
too many threads in NBSL were busy collecting client NetBackup
versions. Changes have been made to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1103786
Description:
A change was made to resolve an issue that caused a NetBackup
Service Layer (nbsl) core dump to occur in an exceptional case.
--------------------------------------------------------------------------------
Etrack Incident = ET1103600
Description:
A change was made to resolve an issue that caused a NetBackup
Service Layer (nbsl) to crash.
--------------------------------------------------------------------------------
Etrack Incident = ET1105269
Description:
While adding NDMP credentials from NetBackup-Java Administration
Console for UNIX and Windows, an improper error message would
appear if the NDMP add-on product was not installed on the master
server.
--------------------------------------------------------------------------------
Etrack Incident = ET1088609
Description:
Added support for the new SPR (SCSI3 Persistent Reservation)
feature for disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1053712
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
During a hot catalog recovery, if the NetBackup database (NBDB)
and the BMRDB database were recreated (a clean install) before
recovering from the backup, the current online transaction
log would not be able to be applied. This was normal and expected
behavior, however, the debug and progress logs did not give an
adequate explanation of what occurred. This issue has been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET1106710
Description:
When upgrading from NetBackup 6.0 to NetBackup 6.5, Enterprise
Media Manager (EMM) data for SnapVault and NearStore disk
storage units were not upgrading correctly resulting in either
a failed upgrade or failed backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1050155
Description:
Device Configuration Cache would configure drives with no paths
as enabled. By default, any drives without a proper drive path
(for example, only a SCSI pass-through path) should be configured
as disabled.
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Etrack Incident = ET1111547
Description:
Memory was leaked in some error conditions during various disk
storage unit operations.
--------------------------------------------------------------------------------
Etrack Incident = ET1112392
Description:
Robotic drive 128 was treated as a negative number in tldd/tldcd
robot. For example, in a robot with 128 configured drives, the
last drive always failed a mount request and the syslog showed
tldd/tldcd trying to mount drive "-128".
--------------------------------------------------------------------------------
Etrack Incident = ET1099020
Description:
When a drive from a back-level media server is deleted from
the NetBackup-Java Administration Console on UNIX and Windows,
the wrong drive can be deleted.
Workaround:
If the drive indices do not match between the NetBackup 5.x media
server and the NetBackup 6.x master server, then the best way of
reliably and safely deleting the drive is by using the following
variation of the tpconfig command on the NetBackup 5.x media server:
tpconfig -delete –drive -asciiname
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Etrack Incident = ET1096195 ET1109567
Associated Primary Etrack = ET1109565
Description:
This change addresses two problems. nbstserv would
intermittently crash while assembling duplication jobs,
particularly on Windows X64 systems. And a retried lifecycle
duplication job would fail with a status 12 after the original
job failed for any reason.
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Etrack Incident = ET1099115
Associated Primary Etrack = ET1073973
Titan cases: 281-138-275
Description:
The start of job could be delayed because of a busy thread
not yielding control.
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Etrack Incident = ET1101044
Associated Primary Etrack = ET1101043
Description:
A problem existed where a multi-threaded program using emmlib
would crash if its connection to nbemm was reset.
--------------------------------------------------------------------------------
Etrack Incident = ET1102615
Associated Primary Etrack = ET1104498
Description:
The target of soft links were not being restored correctly
from FlashBackup images.
--------------------------------------------------------------------------------
Etrack Incident = ET1085060
Description:
The retry functionality in some of the storage unit functions
in emmlib did not behave correctly and retries would fail for
those functions.
--------------------------------------------------------------------------------
Etrack Incident = ET1106918
Description:
Added code to determine if fibre transport (FT) is licensed in
NBSL to avoid a situation where multiple threads wait unnecessarily
to connect to the FT service that is not running when it is
unlicensed.
--------------------------------------------------------------------------------
Etrack Incident = ET1094270
Description:
NetBackup policies and clients are not updated in NOM.
NOM is not receiving policy updates from NBSL. Thus, any policy
updates such as added, changed, deletes are not reflected in NOM.
Workaround:
To avoid this issue, disable and enable data collection from NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1098815
Description:
If there are a large number of media servers connected to a
master server, then NOM would receive a timeout while collecting
service information if some the media servers were down or not
responding.
--------------------------------------------------------------------------------
Etrack Incident = ET1082399
Description:
An NetBackup pem core dump occurred when NBJM was terminated
with active multi-streamed jobs but nbpem remained active.
--------------------------------------------------------------------------------
Etrack Incident = ET1052425 ET1076085
Description:
A synthetic job that failed due to a media failure or other
issue could cause a subsequent synthetic job for the same
policy and client to fail.
Workaround:
To avoid this issue, manually remove the catalog image for the
failed synthetic job.
--------------------------------------------------------------------------------
Etrack Incident = ET1109705
Description:
Changes were made to resolve an NBSL core dump issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1098718
Description:
A change was added to parse invalid start and end times in case
of incorrect db/jobs/try-files.
--------------------------------------------------------------------------------
Etrack Incident = ET1091111
Description:
A change was added to ensure that NOM properly collects SkippedFiles.
--------------------------------------------------------------------------------
Etrack Incident = ET1065773
Description:
The potential for crashing nbemm existed in some error cases
when a value could not be properly initialized before the
function returned.
--------------------------------------------------------------------------------
Etrack Incident = ET1102710
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
On servers with multiple NICs, it was possible the second NIC
would be set as the EMM server name.
Workaround:
To avoid this issue, edit the files that name the EMM server.
--------------------------------------------------------------------------------
Etrack Incident = ET1082277
Associated Primary Etrack = ET916709
Titan cases: 280-859-612
Description:
In certain circumstances the delay between bptm and bpdm sending
their exit status to bpduplicate, and bpduplicate receiving it
could be great enough where bptm and bpdm would shutdown before
the transaction was complete. This caused bpduplicate to wait far
past the end of the actual job, and eventually fail the entire job.
--------------------------------------------------------------------------------
Etrack Incident = ET1109757
Description:
Backups would fail on HP-UX 11.31 RISC systems, and a core file
from bpnbat_helper would also be left behind.
--------------------------------------------------------------------------------
Etrack Incident = ET1098045
Description:
NetBackup 6.5 SharedDisk feature disk size is limited to 1TB
on Solaris platforms. VTOC labeling on Solaris supports disks
that are less than 1TB. For sizes greater than or equal to 1TB
EFI labeling should be used. In NetBackup 6.5 VxFI does not
support formating of EFI labeled disks. This fix adds support
for EFI labeling on Solaris.
--------------------------------------------------------------------------------
Etrack Incident = ET1082109
Description:
A BMR report did not show data.
--------------------------------------------------------------------------------
Etrack Incident = ET1016904
Description:
Potential free space was not updated correctly for Disk Staging
Storage Units.
--------------------------------------------------------------------------------
Etrack Incident = ET997644
Description:
If the hostname length was greater than 16 characters than the
import and deport (used for backup and restore) of an EMC Symmetrix
LUN would fail.
This occurred because of an EMC bug, symmask discover hba -rename
corrupts the entry in vcmdb database.
--------------------------------------------------------------------------------
Etrack Incident = ET1081452
Description:
NBproxy crashes when getting the list of virtual machines for
VMware and the call fails.
Additional Notes:
If this occurs, you must restart nbproxy.
--------------------------------------------------------------------------------
Etrack Incident = ET1086598
Description:
NearStore jobs would fail with a status 800 while all children
jobs finished with a status 0.
--------------------------------------------------------------------------------
Etrack Incident = ET1106385
Description:
PEM would core dump when starting up and synchronizing with
Job Manager jobs that were still active and have not reported
status to PEM.
--------------------------------------------------------------------------------
Etrack Incident = ET1095098
Description:
Changes were added to resolve PEM crashes and core dumps.
--------------------------------------------------------------------------------
Etrack Incident = ET1073905
Associated Primary Etrack = ET1073903
Description:
Sybase was generating world-writable files. Changes from Sybase
have been added that resolve this security flaw by preventing ASA
from writing world-writable files.
--------------------------------------------------------------------------------
Etrack Incident = ET1122374
Description:
The bpsyncinfo -add_paths did not add any paths to the cold catalog
backup sync file.
--------------------------------------------------------------------------------
Etrack Incident = ET1122139
Description:
NDMP incremental backups that included two or more paths where
the first path had no changed files were failing to verify.
Additional Notes:
This fix prevents the problem from occurring with backups taken
after this fix is installed. Backups that were taken prior to
this patch could still fail to verify. The problem does not
prevent a successful restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1110736
Description:
Instant Recovery policies do not validate for hardware array
FIMs with a Linux master server.
Workaround:
Ignore the policy validation failure.
--------------------------------------------------------------------------------
Etrack Incident = ET1112256
Description:
Incremental hot catalog backups could hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1121427
Description:
The format of luns, in the case of lunmasking, would fail with
errors such as the following:
UDID##DGC##CLARIION##APM00062204899##60:06:01:60:1F:B0:18:00:09:
75:34:97:A9:31:DC:11 failed with error [Rescan of device failed.]
--------------------------------------------------------------------------------
Etrack Incident = ET1117637
Description:
The release reservation was failing because readReservation was
being called on the block device instead of the raw device.
--------------------------------------------------------------------------------
Etrack Incident = ET1106502
Description:
Machines that were deleted when they had last written media
in a server group would leave dangling references in the
database that caused the media to become unusable.
--------------------------------------------------------------------------------
Etrack Incident = ET1125017
Associated Primary Etrack = ET1110081
Titan cases: 220-104-676
Description:
bpdbm could core dump when reading corrupted .f files.
--------------------------------------------------------------------------------
Etrack Incident = ET1119165
Description:
Backups created from Instant Recovery VSS snapshot policies may
not be able to be expired.
--------------------------------------------------------------------------------
Etrack Incident = ET1119910
Description:
A library used for SCSI persistent reservation was not being
linked to the library that provided some support functions.
--------------------------------------------------------------------------------
Etrack Incident = ET1128110
Description:
A change was added to address a potential core dump issue in
the nbemm process. This issue was not observed in the
NetBackup 6.5 GA release. It was discovered after the release,
when using a new Microsoft compiler.
--------------------------------------------------------------------------------
Etrack Incident = ET1123618
Description:
A disk online operation would fail if a NetBackup 6.5.1 disk was
formatted using an oder version of NetBackup such as NetBackup 6.5.
--------------------------------------------------------------------------------
Etrack Incident = ET1125795
Associated Primary Etrack = ET1124254
Titan cases: 220-106-791
Description:
Added a change to correct an nbpem core dump issue that occurred
after installing 6.0 MP5.
--------------------------------------------------------------------------------
Etrack Incident = ET1130490
Description:
An incorrect patch version was being shown in NOM. Added a new
common function to send the correct patch version to NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1126033
Description:
After an SPR (SCSI3 Persistent Reservation) unmount operation,
LUN Reservations were not being released after the backup was
complete. A change was made the ensures reservations are released
so that future backups are successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1090463
Description:
The SharePoint backup parent job would run indefinitely in the
Activity Monitor after child jobs complete.
--------------------------------------------------------------------------------
Etrack Incident = ET1087571
Description:
A Policy Execution Manager (PEM) crash occurred after policies
were deactivated and then activated. To address this issue,
an earlier fix that prevented memory leaks was removed to prevent
a double free from crashing the Policy Execution Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET1129917
Description:
Change was made to better filter the visibility of 'potential'
storage servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1132942
Description:
A problem exists in the EMM library where a conversion from
an Image Sequence might fail, but would still be reported
as a success.
--------------------------------------------------------------------------------
Etrack Incident = ET1130566
Description:
NetBackup Resource Broker (nbrb) would fail a SharedDisk request
with an, "RB internal error," if ltid on one or more of the
media servers went offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1133603
Associated Primary Etrack = ET936099
Titan cases: 220-084-917 220-097-471
Description:
The NetBackup Resource Broker (nbrb) would hang in some
scenarios, and the backup jobs would remain queued.
--------------------------------------------------------------------------------
Etrack Incident = ET1107693
Associated Primary Etrack = ET1037368
Titan cases: 220-096-910 220-123-945 220-124-001 220-135-401 281-218-316
290-883-680
Description:
Recomputing the due time of parent jobs when a child terminated
caused the parent-child association to be lost. Changed the startup
sequence so that if the Job Manager (JM) is out of sync with
pempersist, then the persistence is over-ridden by the active or
non-active jobs reported by JM.
--------------------------------------------------------------------------------
Etrack Incident = ET1128957
Description:
Incorrect error messages were being logged as specific error codes
making it difficult for the user to determine the actual problem.
--------------------------------------------------------------------------------
Etrack Incident = ET861231
Description:
Added a fix to correct an ENODEV issue that occurred on HP-UX IA64
while importing a Snapshot.
--------------------------------------------------------------------------------
Etrack Incident = ET1062790
Titan cases: 290-791-634
Description:
bpps would cause a Segmentation Fault (FLTBOUNDS) if the UID did
not exist in S10 global zone. This issue occurred only on
Solaris systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1059880
Description:
Manually-submitted, immediate backups queue very slowly if there
are no backups scheduled.
Workaround:
To avoid this issue, create a policy that schedules a job to run
in the future.
--------------------------------------------------------------------------------
Etrack Incident = ET1128914
Associated Primary Etrack = ET1114286
Titan cases: 290-836-488
Description:
When run against a successful Windows FlashBackup Image,
bpverify would core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET1136472 ET1134253 ET1148528
Description:
Adding checks for SCSI3 Persistent Reservation (SPR) that, when
turning this off, the storage servers are valid to use LUN Masking.
--------------------------------------------------------------------------------
Etrack Incident = ET1130915 ET1131223
Description:
On a Solaris platform, some backup jobs would fail while
mounting a resource.
--------------------------------------------------------------------------------
Etrack Incident = ET1137735
Description:
Currently, a shared disk is released after a backup is complete.
NetBackup should not release reservation after a device is taken
offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1138740
Description:
A race condition exists between the nbemm startup and shutdown
sequence. When the sequence of starting and stopping nbemm is
just right, nbemm can hang during shutdown with the following
message.
nbemm -terminate will not terminate nbemm in a timely fashion.
Workaround:
If this issue occurs, use a hard kill (kill -9) to shut down nbemm.
--------------------------------------------------------------------------------
Etrack Incident = ET1079753
Description:
While logging to the DB Error logs, nbemm made a unsafe thread
call that could potentially cause nbemm to crash. In NetBackup 6.5,
the db error logging was turned off. In addition, the command,
bperror -disk and some disk reporting functionality was impacted.
With this fix, nbemm error logging is turned on and the
bperror -disk and disk error reports are available.
Workaround:
Generate application logs using vxlogiew for nbemm (fid: 111)
for REM (oid: 219) to see disk volume related errors.
--------------------------------------------------------------------------------
Etrack Incident = ET1134817
Description:
A cold catalog backup failed with the following error after the
Sybase ASA database was rebuilt.
NB database backup failed, a path was not found or is inaccessible
--------------------------------------------------------------------------------
Etrack Incident = ET1137031 ET1141201
Description:
For a redirect restore of a SharePoint object to be successful,
bprd must obtain the correct NetBackup version information from the
media servers to determine if the SharePoint 2007 parameter values
should be encoded.
Encoding is performed because the SharePoint 2007 object parameters
may have spaces in them that causes command arguments to parse
improperly.
--------------------------------------------------------------------------------
Etrack Incident = ET1138126
Description:
On a Windows platform, if the media server hostname contained
a small letter a backup or restore using EMC Symmetrix array
would fail. For example, if the hostname is "Abcdef", then the
backup fails, however if the hostname is "ABCDEF" it passes.
--------------------------------------------------------------------------------
Etrack Incident = ET1100611
Description:
A change was made to fix an incorrect value that was displayed
in the Job ID, Job type, and status fields in NOM. NOM should
not show a jobId 0 value.
--------------------------------------------------------------------------------
Etrack Incident = ET1124780
Description:
Some servants in the NetBackup Service Layer (NBSL) were not
being evicted in case of errors.
NBSL has a health check mechanism that checks the health of
each manager. If any manager has a problem like, an EMM call
failed or the nbproxy went down for some reason, then that
manager was marked as failed and would be evicted. For new
managers implemented in NetBackup 6.5 such as disk, Media, Fat,
License, this was not done and the new managers would not be
evicted when there was some problem with DSM/FSM/proxy.
--------------------------------------------------------------------------------
Etrack Incident = ET1128031
Description:
Performing a Shareddisk operation should reserve a LUN before a
format operation. In the case of a UNIX reservation, it should be
released before formatting as the reservation device depends on the
storage stack.
--------------------------------------------------------------------------------
Etrack Incident = ET1137782
Associated Primary Etrack = ET1131135
Titan cases: 230-431-828
Description:
Unable to connect to the NetBackup Service Layer Service on a
particular host after selecting Media and Device Manager > Media.
--------------------------------------------------------------------------------
Etrack Incident = ET1133931
Description:
A change was added to address some deadlock issues encountered in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1138854
Associated Primary Etrack = ET1135473
Titan cases: 240-628-279
Description:
A CORBA communication error (195) would occur during a vault
V_QUERY_BYPOOL. This error would cause the vault session to fail
with an error 332.
--------------------------------------------------------------------------------
Etrack Incident = ET1131287
Description:
IOR files written by the Job and Log managers were different than
those sent to the NBProxy. This indicated that the proxy was not
reading the manager's IOR.
--------------------------------------------------------------------------------
Etrack Incident = ET1139765
Associated Primary Etrack = ET1116213
Titan cases: 220-105-172
Description:
A change was made that corrects a case where bpmedialist would
exit without properly releasing its result set. In an environment
with a large amount of media, this "result set leak" produces
noticeable growth in nbemm memory consumption over time.
--------------------------------------------------------------------------------
Etrack Incident = ET1137270
Description:
When using SCSI3 Persistent Reservation (SPR), if the Array
command line interface (CLI) was not installed on the host,
then the "nbsharedisk release" commands would not release the
reservation.
--------------------------------------------------------------------------------
Etrack Incident = ET1140241
Description:
Added VxFI functionality to verify a reservation while offlining
the LUN to ensure that the reservation was not changed.
--------------------------------------------------------------------------------
Etrack Incident = ET1139982
Description:
If one host (host A) was holding the reservation and the other
host (host B) tried to release it, when host A executed a
"nbshareddsik release" command, it would return an error stating
that the reservation was not released. However, if the command
was run a second time, the reservation would be released.
--------------------------------------------------------------------------------
Etrack Incident = ET1136304
Description:
Threads that were allowed to be reused when an outbound CORBA
call was made would cause a deadlock when calling emmlib.
--------------------------------------------------------------------------------
Etrack Incident = ET1141863
Description:
A logic error in bpduplicate was preventing it from sending an
exit status acknowledgment to bpdm. bpdm would wait a few minutes
and then would give up, causing it to print an error in the logs
when there actually was no error. A false positive was produced.
Additional Notes:
There is no actual error and this issue happens only after the job
is already successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1109608
Associated Primary Etrack = ET1052591
Titan cases: 240-578-685
Description:
Upon an Oracle Duplication to an alternative client, Recovery
Manager (RMAN) failed to restore all of the data. The data was
being restored, and each time a restore was run, a little more
data would be restored. However RMAN passed an ORA-07445.
A change has been made that ensures an ORACLE restore to
an alternate client passes.
--------------------------------------------------------------------------------
Etrack Incident = ET1141191
Description:
A change was made to ensure that NBSL can connect to the SAN client.
--------------------------------------------------------------------------------
Etrack Incident = ET1141195
Associated Primary Etrack = ET1117970
Titan cases: 220-102-189
Description:
When vault tried to suspend media that was given an application
cluster name instead of the active node name, the operation failed.
--------------------------------------------------------------------------------
Etrack Incident = ET1144319
Associated Primary Etrack = ET1142577
Titan cases: 311721921
Description:
NetBackup 6.5 was not using the NUMBER_DATA_BUFFERS_DISK entry.
--------------------------------------------------------------------------------
Etrack Incident = ET1141844
Description:
A change has been made to address deadlock issues in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1139701
Description:
A parent job can remain active more than 24 hours after both
children jobs completed.
Workaround:
If a failed multistreamed job fails and is manually restarted,
do not attempt to restart the resulting job.
--------------------------------------------------------------------------------
Etrack Incident = ET1145202
Description:
When using the LUN reserve command an issue with a corrupt DMP
cache resulted in two paths for the DMP node (Disk_7) when there
should have been only one path. When obtaining the UDID a
corrupt DMP cache produced an invalid path that was used as the
active path to issue the reservation instead of the correct path.
--------------------------------------------------------------------------------
Etrack Incident = ET1139621
Description:
Bpduplicate was not setting the affinity ID when making a media
reservation request for a spanned duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET1117736
Description:
Changes have been made to correct a core file that was generated
because of a login failure. This random failure was seen using the
NetBackup-Java Administration Console and it did not affect Windows
platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET1146745
Associated Primary Etrack = ET1145215
Titan cases: 220-118-313
Description:
The expiration manager expires more than the expected number of images
if any of the images have fragment(s) that are greater than or equal
to 2GB.
1. After a volume or disk pool gets a HWM (High Water Mark) event and
after the expiring images have passed the try_to_keep date (first pass
of expiration), the volume size should decrease to the LWM (Low Water
Mark).
If the volume size does not decrease to the LWM and if any of the
volume's total_capacity or free_capacity is greater than or equal to
2GB, then the expiration manager MAY not attempt to expire any of the
other images even though they were marked as "eligible_for_expiration".
This may cause volumes to not go below the HWM or the LWM even though
there are "eligible_for_expiration" images.
2. If any of the eligible_to_expire image fragment sizes are greater
than or equal to 2GB, then the expiration manager may expire more than
the required images at a HWM event for a volume in an attempt to get
the volume size below the LWM.
--------------------------------------------------------------------------------
Etrack Incident = ET1130840
Description:
Consider a scenario of a duplicate job of multiple images that
have a disk volume in common. Allocation for that disk volume
was not held until the job was done using that disk volume if
one of the images spans from that disk volume to another. This
would make the job deadlock against itself.
--------------------------------------------------------------------------------
Etrack Incident = ET1146673
Associated Primary Etrack = ET1143471
Titan cases: 281-221-795
Description:
Changing a machine's master server could leave invalid
references in the database. The server must be removed from the
database before it can be used with a different master server.
--------------------------------------------------------------------------------
Etrack Incident = ET1145768
Description:
nbemm takes a long time to shutdown when it is heavily loaded.
In a cluster environment, the cluster is unable to offline
under such circumstances.
nbemm waits until the Resource Event Manager processes all requests
to update the disk capacity. This can take a long time based on the
responsiveness of Disk Service Manager.
Workaround:
To avoid this issue, issue a hard kill.
--------------------------------------------------------------------------------
Etrack Incident = ET1145871
Associated Primary Etrack = ET1137937
Titan cases: 220-108-064
Description:
Duplication would fail on the second backup ID when duplicating from
an application cluster storage unit.
--------------------------------------------------------------------------------
Etrack Incident = ET1145731
Description:
An exception caught during disk activities may cause memory
corruption.
--------------------------------------------------------------------------------
Etrack Incident = ET1140439
Description:
The Snapshot wizard user interface did not have the capability
to clear the VM cache.
--------------------------------------------------------------------------------
Etrack Incident = ET1147391
Description:
bpmedia would clear the IMPORTED and MEDIA_FULL bits when you
freeze, unfreeze, suspend, or unsuspend media.
--------------------------------------------------------------------------------
Etrack Incident = ET1146512
Description:
In High Availability (HA) with VCS 5.0 (secure), the NetBackup
Administration Console was showing the following error message.
6006:Unable to connect server.
--------------------------------------------------------------------------------
Etrack Incident = ET1149222
Description:
Database restores would get core files from bptm if they were
canceled.
--------------------------------------------------------------------------------
Etrack Incident = ET1149164
Description:
Attempting to format multiple UDID's using the
"nbsharedisk format" command failed with the following error.
"Generic error for format failure at VM"
--------------------------------------------------------------------------------
Etrack Incident = ET1150310
Description:
The automatically scheduled bpdbm Q_IMAGE_DELETE image cleanup
query would produce a core dimp in the is_catalog_backup_configured()
function when the /usr/openv/netbackup/db/class directory contained
a file or folder that was not a valid policy folder.
--------------------------------------------------------------------------------
Etrack Incident = ET1140798
Description:
An import or deport using nbsharedisk of an EMC symmetrix LUN fails
on the SUSE 9 Linux platform. In addition, a TimeFinder clone backup
fails. This issue occurs because the gethostbyname_r funtionality
does not work if a host name with a short name is present in
"/etc/hosts" file.
Workaround:
To resolve this issue, replace the following entry in the file
“/etc/nsswitch.conf”:
-hosts: files nis dns
With the following entry:
hosts: nis dns files
--------------------------------------------------------------------------------
Etrack Incident = ET1150834
Description:
The media fetch operation initiated from the NetBackup Administration
Console was taking more than 20 seconds, which was the default timeout
value for a connection timeout. This resulted in media not appearing
in the console.
Workaround:
If you encounter this issue, increase the time-out value from 20
seconds to 40 seconds on the NetBackup Administration Console.
--------------------------------------------------------------------------------
Etrack Incident = ET1143453
Associated Primary Etrack = ET1136246
Titan cases: 240-637-777
Description:
The Policy Execution Manager (PEM) ignores all streams that follow
two consecutive NEW_STREAM directives in the file list. A changed
was made to the PEM to remove consecutive NEW_STREAM directives from
the include file list prior to submitting the job to the Job Manager.
This enables the job to run without having to modify the include file
list. In addition, it backs up all of the files specified in the
include file list.
Workaround:
To resolve this issue, remove any extra NEW_STREAM directives from
the file list.
--------------------------------------------------------------------------------
Etrack Incident = ET1152707
Description:
Canceled SharedDisk jobs would not always release the disk volume.
--------------------------------------------------------------------------------
Etrack Incident = ET1154516
Associated Primary Etrack = ET1141889
Titan cases: 240-624-463
Description:
Storage unit group would not maintain the storage unit priority.
--------------------------------------------------------------------------------
Etrack Incident = ET1153517
Description:
Hot catalog backups would fail with a status 190 when using a remote
EMM server and incremental hot catalog backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1133898
Description:
Certain files were restoring incorrectly because they were truncating
because of zero data. A change was made to insure the zero data is
properly restored.
--------------------------------------------------------------------------------
Etrack Incident = ET1155366
Description:
Incremental FlashBackups with mount points that have no changed files
or folders could fail when the backup starts to process the next mount
point or attempts to validate the image.
--------------------------------------------------------------------------------
Etrack Incident = ET1155556
Associated Primary Etrack = ET1152563
Titan cases: 281-229-451
Description:
Backups to Disk Staging Storage Units (DSSU) in NetBackup 6.5 would not
work properly when using a cluster configuration. For more information
about this issue refer to the following TechNote on the Symantec
Support Web site.
http://entsupport.symantec.com/docs/293873
--------------------------------------------------------------------------------
Etrack Incident = ET1155361
Description:
In NetBackup 6.5 GA, the mmcrawl process would consume more than 1.4GB
of memory. This issue meant that mmcrawl could not be run on a
Windows 32-bit system because this type of system is limited to 2GB of
virtual space for processes and applications.
--------------------------------------------------------------------------------
Etrack Incident = ET1151172
Description:
A raw SNC Oracle backup failed with an fopen () error. The owner and
group ID of the primary resource, after the backup/snapshot, would get
reverted back to superuser. Similarly, the alternate resource that
resulted out of the snapshot did not have the similar owner and group
ID as that of the primary one.
--------------------------------------------------------------------------------
Etrack Incident = ET1152716
Description:
bpdm would not respond to terminate signals or terminate events. This
kept the cluster software from stopping bpdm during long deletes. In
addition, nbdelete on the master server could not remotely interrupt a
bpdm process.
A change was made to address both of these issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1153439
Description:
Phase 1 import fails. Import aborts (bpdm core dump).
A phase 1 import would fail because of an incorrect header file that
was not null-terminated being read. bpdm would core dump and cause the
remaining images to not be imported.
--------------------------------------------------------------------------------
Etrack Incident = ET1159304
Description:
The NetBackup-Java Administration Console displayed the wrong number
of media after a refresh operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1145768
Description:
An issue exists in NetBackup where you are unable to offline the
NetBackup resources with a VCS cluster because nbemm could not be
terminated.
Workaround:
To resolve this issue, kill the nbemm process.
--------------------------------------------------------------------------------
Etrack Incident = ET1141469
Description:
VMWare-related changes were added in the NetBackup Service Layer
(NBSL) to improve performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1161183
Associated Primary Etrack = ET1137130
Titan cases: 290-857-049
Description:
There is a problem with the NetBackup upgrade process when upgrading
(from NetBackup 5.x to NetBackup 6.5) in a NetBackup cluster
environment that results in the EMM database being created in
/usr/openv, rather than on the shared disk.
Workaround:
To determine if this issue affects you, refer to the following TechNote
on the Symantec Support Web site.
http://entsupport.symantec.com/docs/293034
--------------------------------------------------------------------------------
Etrack Incident = ET1160463
Description:
The -L option for the bpverify command creates an empty log file with
no information. Normally it creates a progress log file in the path
that is supplied.
Workaround:
If the full path is supplied rather than just a filename, it should
create the file and populate it where you direct.
--------------------------------------------------------------------------------
Etrack Incident = ET1158609
Description:
The NetBackup Policy Execution Manager (NBPEM) would crash if a
job was restarted whose schedule had been deleted from the policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1159821
Description:
A change was made to resolve an issue with volume cleanup that caused
bptm to crash under certain circumstances.
--------------------------------------------------------------------------------
Etrack Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes it for
some reason) and the user tries to start ltid, ltid would fail to
initialize because the drive path was invalid. Instead ltid will now
DOWN the drive/path and continue its initialization.
--------------------------------------------------------------------------------
Etrack Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes it for
some reason) and the user tries to start ltid, ltid would fail to
initialize because the drive path was invalid. Instead ltid will now
DOWN the drive/path and continue its initialization.
--------------------------------------------------------------------------------
Etrack Incident = ET1149056
Description:
Processes would hang when an interrupt occurred during some socket
writes.
--------------------------------------------------------------------------------
Etrack Incident = ET1163626
Associated Primary Etrack = ET1162799
Titan cases: 281-241-360
Description:
Attempting to restore a Basic DSU backup from a different media
server would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1162837
Description:
Changes were made to address an issue that caused nbstserv to core
dump while processing images.
--------------------------------------------------------------------------------
Etrack Incident = ET1162890
Description:
Restore for legacy Exchange would fail because the SNAP_TIME
parameter was non-zero in the image header. The restore failed
because nbwin was reading the image as being a snapshot image. If the
image was a snapshot image (SNAP_TIME was non-zero), nbwin would not
supply a valid TEMP_DIR parameter to tar32.
--------------------------------------------------------------------------------
Etrack Incident = ET1163390
Description:
Bpdm and bptm would not seek when performing a Windows FlashBackup,
single-file restore. The restore would hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1167359
Description:
The ability to seek to a new image location was not allowed for
FlashBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET1169734
Description:
A change was added to correct a potential EMM core dump issue that
would occur during a createMedia() operation.
NB_6.5.1 (x86, x64, and IA64 Windows Server)
Etrack Incident = ET1080505
Description:
On device discovery an error would occur when connecting to oprd.
--------------------------------------------------------------------------------
Etrack Incident = ET1065640
Associated Primary Etrack = ET1064866
Titan cases: 240-587-968
Description:
Bmrd would core dump and fail to import a Solaris client
configuration that contained Solaris Volume Manager meta devices.
--------------------------------------------------------------------------------
Etrack Incident = ET960689
Description:
Changes have been made to enhance the error recovery for Exchange
Volume Shadow Copy Service (VSS) when VSS errors occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1081404
Associated Primary Etrack = ET1064989
Titan cases: 290-661-307
Description:
A .f catalog file that was corrupted by a disk failure or other
issue could cause bpdbm -consistency to core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET1082281
Description:
Cancellations for span requests would get lost in the NetBackup
Resource Broker (RB).
--------------------------------------------------------------------------------
Etrack Incident = ET1081354
Description:
Resolved an issue where you were unable to backup the NBAC database
in catalog backups.
--------------------------------------------------------------------------------
Etrack Incident = ET770558
Description:
For an Exchange snapshot backup, bpfis creates a NetBackup
temporary directory and copies the necessary eseutil files for
all types of snapshot backups (local and alternate client). This
should only be done for alternate client-type backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1081698
Description:
Enhancements were added in preparation for future improvements
to nbpem.exe.
--------------------------------------------------------------------------------
Etrack Incident = ET1077267
Description:
Resolved an issue that may cause nbrb to crash while shutting down.
--------------------------------------------------------------------------------
Etrack Incident = ET1035399
Description:
Added support for Exchange 2007 snapshot client (VSS).
--------------------------------------------------------------------------------
Etrack Incident = ET1051387
Description:
The list of supported VSS providers is never updated after a new
provider is added. The registry key is
HKLM\SOFTWARE\VERITAS\Symantec\BEDS\Engine\Misc\VSSProviders.
Workaround:
To resolve this issue, you can manually delete the registry, because
it is automatically regenerated the next time that an Exchange VSS
backup is attempted.
--------------------------------------------------------------------------------
Etrack Incident = ET1072077
Description:
For an Exchange VSS restore, if you attempt to restore one
database in a storage group with multiple databases, and you
select the dismount database prior to restore, and you then
select the commit after restore options, you will only mount
the one database that you restored, and not the other database.
Workaround:
To avoid this issue, you can manually mount the Exchange databases
after the restore has been successfully completed.
--------------------------------------------------------------------------------
Etrack Incident = ET798210
Description:
For Storage Foundation for Windows (SFW), after a rollback, the
volumes that were rolled back were no longer visible to VSS. However,
these volumes need to be handled during subsequent operations to
recover the volumes (another backup attempt, an image expire, and
so forth).
--------------------------------------------------------------------------------
Etrack Incident = ET1088471
Associated Primary Etrack = ET1073540
Titan cases: 220-099-481
Description:
Slow Exchange DB restores were discovered on Windows 2000 platforms
in NetBackup 6.5.
Additional Notes:
Symantec implemented, the use of overlapped I/O during an Exchange DB
restore for NetBackup 6.5 showed that an overlapped I/O on
Windows 2000 actually degraded performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1089270
Associated Primary Etrack = ET1089215
Titan cases: 240-603-428
Description:
nbpemreq is not correctly predicting backups in policies
that do not have a window open that is spanning when a
schedule is due.
--------------------------------------------------------------------------------
Etrack Incident = ET1094533
Description:
In Exchange 2007, a restore of a single DB in a Storage Group
that contains other databases that are still mounted can fail.
Workaround:
Use the dismount database option in the restore user interface to
address this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1095231
Description:
A change was added to make use of the co-location of RDSM and
STSSvc when making CORBA calls by calling
resolve_initial_references() prior to calling connectToObject().
--------------------------------------------------------------------------------
Etrack Incident = ET596414
Associated Primary Etrack = ET596413
Titan cases: 280548990
Description:
BMR did not properly support the backup and restoration of Solaris
clients that had EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1052364
Description:
BMR leaves VxSS login credentials from the restore session on the
client after it first boots.
Workaround:
To avoid this issue, remove the root user version of the credentials
file, /.vxss/credentials.
--------------------------------------------------------------------------------
Etrack Incident = ET1088607
Description:
Added SharedDisk SCSI persistent reserve (SPR) code changes in the
VxFI library.
--------------------------------------------------------------------------------
Etrack Incident = ET1084993
Description:
The resource broker (RB) would fail some jobs (mainly cleanup
jobs) with a resource broker internal error.
--------------------------------------------------------------------------------
Etrack Incident = ET1060897
Titan cases: 220-099-064
Description:
Characters that violate the naming conventions were accepted as a media ID.
These characters caused issues in the database that caused it to be
unusable and not deletable.
Valid characters are: alphanumerics, ., +, -, and _.
--------------------------------------------------------------------------------
Etrack Incident = ET1088606 ET1100978 ET1118302
Description:
Added a Disk Service Manager (DSM) API needed for the SCSI
Persistent Reservation (SPR) feature.
--------------------------------------------------------------------------------
Etrack Incident = ET1079723
Associated Primary Etrack = ET1079721
Description:
nbemm would occasionally crash (core dump) on busy systems.
This happened more frequently when NetBackup was restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET1090571
Description:
The NBProxy that is used to collect jobs was being terminated
by NBSL randomly. This occurred because initialDataLoadStatus()
was performing the wrong logic. This cause the job data collection
to not function properly.
--------------------------------------------------------------------------------
Etrack Incident = ET1084947
Description:
The NBproxy core dumped while NOM was connected to NetBackup
and collecting skipped-file data.
--------------------------------------------------------------------------------
Etrack Incident = ET1096262
Associated Primary Etrack = ET1094524
Titan cases: 240-610-300
**Description:
If bpbrm or bptm terminated abnormally during the execution of
multiplexed jobs, and if the resource broker (RB) then added
another job to this multiplexed group, it was possible that a
data loss would occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1088608 ET1111471
Description:
Added a configuration option for SCSI-Persistent Reserve.
--------------------------------------------------------------------------------
Etrack Incident = ET996779
Description:
Because of changes to the hardware array rollback processing,
Exchange instant recovery (IR) snapshot processing needs to change
to perform a gen_tree during the initial snapshot processing, rather
than waiting for the rollback processing to perform the gen_tree.
--------------------------------------------------------------------------------
Etrack Incident = ET866629
Description:
On HP-UX platforms, stale physical volumes (PVs) in a volume
group (VG) prevent VxFI from importing snap volumes. As a result,
the user would see an "Invalid LVMREC" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1100827
Associated Primary Etrack = ET1100064
Titan cases: 320-060-202
Description:
Remapping a VxVM encapsulated root disk on Solaris that originally
contained two copy mirror volumes to one disk to break the mirrors
causes the root volume ("rootvol") and swap volume ("swapvol") to
have the wrong use_type field. It is incorrectly being set to "fsgen".
This causes the machine to fail to boot after the restoration has
completed because of the perceived absence of a root volume.
Workaround:
To resolve this issue, perform the following procedure:
1) On the master server, after running Prepare To Restore, run the
following:
bmrs -o query -r database -t restoreconfigfile
2) Note the name of the .restore file name for the
client from the output
3) Enter the following:
bmrc -o pull -r info -client -source
.restore -dest /tmp/client.restore
4) Edit /tmp/client.restore and find shell script code for
"rootvol" and "swapvol". Once you find the entries for
creating those volumes, search for use_type for each and
change "fsgen" in each to "root" and "swap" respectively.
5) Enter the following:
bmrc -o push -r info -c client -source /tmp/client.restore
-dest .restore
6) Continue with a normal restoration.
--------------------------------------------------------------------------------
Etrack Incident = ET1039048
Description:
Changes were added that fix nbdevquery and nbdevconfig parsing.
--------------------------------------------------------------------------------
Etrack Incident = ET1041354
Description:
A change was made to correct a usage statement (error message).
--------------------------------------------------------------------------------
Etrack Incident = ET1046330
Description:
The -media_server option is no longer required to create a
direct-attached storage server.
--------------------------------------------------------------------------------
Etrack Incident = ET1050492
Description:
A usage message showed an incorrect default for the
-creatests operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1076912
Description:
Added the new -EMM option to the nbdevquery command.
--------------------------------------------------------------------------------
Etrack Incident = ET1096261
Description:
Changes were made to enhance the DSM logging performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1003906
Description:
Shutdown of the NetBackup database (NBDB) and BMRDB databases
was prevented if the vxdbms.conf file did not exist. This caused
bprecover from a cold catalog backup to fail. This issue has
been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET1088607
Description:
Implemented SCSI3 Persistent Reservation on a SharedDisk LUN to
avoid data curruption.
--------------------------------------------------------------------------------
Etrack Incident = ET1094608
Description:
Importing EMC Symmetrix Meta Luns would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1100617
Associated Primary Etrack = ET1091665
Titan cases: 290-823-681
Description:
NetBackup Service Layer (NBSL) failed to terminate using the
"netbackup" script or "nbsl -terminate" command after starting
with an "at" command.
--------------------------------------------------------------------------------
Etrack Incident = ET1102574
Description:
In certain situations, the Global Unique Identifier (GUID) for
the primary volume changed during the hardware volume rollback
processing in VxFI. The new volume name is properly mounted
during the rollback processing, however, subsequent attempts to
restore to this volume using a file copy-back results in a corrupted
mount point.
--------------------------------------------------------------------------------
Etrack Incident = ET1059862
Associated Primary Etrack = ET1056231
Titan cases: 240-512-525
Description:
bprecover fails if the executing user never launches the NetBackup-
Java Administration Console. It fails because the
user_ops//jobs does not exist unless the Java Administration
Console was started. bprecover now checks that this directory exists
for the user and creates it if necessary.
Workaround:
To avoid this issue, launch the NetBackup-Java Administration
Console and then run bprecover.
--------------------------------------------------------------------------------
Etrack Incident = ET1098378
Description:
Span requests may fail with an error code 4000002. This occurred
because the storage unit (STU) count was incorrectly decremented.
--------------------------------------------------------------------------------
Etrack Incident = ET1094236
Associated Primary Etrack = ET596413
Titan cases: 280548990
Description:
BMR did not function correctly when AIX and HP-UX clients were
utilizing EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1047276
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
After catalog recovery, the Sybase ASA server name that was
stored in the NetBackup configuration files was checked to make
sure that all copies were consistent with each other.
--------------------------------------------------------------------------------
Etrack Incident = ET1061031
Description:
A Sig Sched call was not thread safe.
--------------------------------------------------------------------------------
Etrack Incident = ET1090451
Description:
Added support for mailbox-level backup and restore for Exchange 2007.
--------------------------------------------------------------------------------
Etrack Incident = ET1079108
Associated Primary Etrack = ET1074555
Titan cases: 220-100-495
Description:
As per NetBackup Vault Administrator's Guide, the output of the
Pick List for Robot should be sorted by the media ID. In the
reported problem, the output was sorted by slot ID. This fix
ensures that output of the Pick List for Robot adheres to what
is documented in the Vault Administrator's Guide.
--------------------------------------------------------------------------------
Etrack Incident = ET1070220
Description:
A duplication job for multiple images would terminates with a
"STUs not available" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1104856
Associated Primary Etrack = ET1091014
Titan cases: 281-141-577
Description:
With a TLH library, In-use tapes were not being flagged as
"Not Ejected" in the Picking List Report. A change was made
that ensures that In-use tapes are not marked as ejected.
--------------------------------------------------------------------------------
Etrack Incident = ET1005055
Description:
Added support for SharePoint 2007 and Windows SharePoint
Server (WSS) 3.0.
Additional Notes:
Use the Microsoft SharePoint Directive "MS SharePoint - 2003"
for SharePoint 2007.
--------------------------------------------------------------------------------
Etrack Incident = ET1100685
Description:
When attempting to perform a full VM restore the newly entered staging
location did not take effect. A problem existed when writing the restore
"rename" file.
--------------------------------------------------------------------------------
Etrack Incident = ET1100697
Description:
Currently the VMWare framework does not support overwriting
existing Virtual machines (VMs). Hence these options have been
removed from the RestoreDialog options.
--------------------------------------------------------------------------------
Etrack Incident = ET1056259
Description:
During a duplication job of multiple images and after a
successful duplication of the first image, if all the drives are
in use by the same job, then the duplication hangs forever
waiting for drives.
--------------------------------------------------------------------------------
Etrack Incident = ET1104423
Description:
Fixed the Windows 2003 SAN Client Fibre Transport device discovery
on some Emulex FC adapters.
The SAN Client would fail to discover Fibre Transport devices and
would report an IO_DEVICE_ERROR from DeviceDiscovery when viewed
using the following command on the affected client machines.
vxlogview -o 200 -i 200
Additional Notes:
Similar changes were made to both the Windows client and the
various Fibre Transport Media Server to resolve this issue.
WARNING: If you update any FT Media Server with this Release Update,
you must update all of the Windows SAN Clients with this pack.
WARNING: If you update any Windows SAN Client with this Release
Update, you must update all of the FT Media Servers with this pack
and all of the other Windows SAN Clients.
--------------------------------------------------------------------------------
Etrack Incident = ET1080484
Description:
The Disk Polling Service(DPS) calls into the Resource Event
Manager (REM) with capacity update information that can take a
long time in a heavily loaded or large system. Such blocking calls
could cause communication errors or down media servers for disk
activity.
--------------------------------------------------------------------------------
Etrack Incident = ET1103810
Description:
Extend NDMP onto HPIA64, Solaris Opteron, Windows AMD64
--------------------------------------------------------------------------------
Etrack Incident = ET1068028
Description:
Recovery Assistant fails to restore the configuration database (DB)
during a Disaster Recovery (DR) scenario.
Workaround:
To avoid this issue, specify the -s and -e, start and end date
options when invoking the Recovery Assistant.
--------------------------------------------------------------------------------
Etrack Incident = ET1079531 ET1118300
Description:
Added support of Exchange 2007 in a VCS 5.0 cluster.
--------------------------------------------------------------------------------
Etrack Incident = ET1077695
Associated Primary Etrack = ET936099
Titan cases: 220-084-917 220-097-471
Description:
Changes have been added to resolve some issues that caused the
NetBackup Resource Broker (nbrb) to hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1092075
Description:
The VMware frozen image method (FIM) was logging the Virtual
Center password when a snapshot was created.
Workaround:
This issue only occurs if Verbose is set to 3 and the bpfis
log directory exists.
--------------------------------------------------------------------------------
Etrack Incident = ET1096284
Description:
VMware backups hung when multiplexed.
Workaround:
To avoid this issue, turn off multiplexing for VMware policies.
--------------------------------------------------------------------------------
Etrack Incident = ET1102886
Description:
This Release Update contains support for the new SPR (SCSI3
Persistent Reservation) feature for disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1072317
Description:
The format of EMC Clariion LUNs would fail if the hostname was
not exactly same as was registered on the Clarrion array because
the logic of the hostname was case sensitive. A change has been
to ensure the hostname comparison logic is no longer case
sensitive.
--------------------------------------------------------------------------------
Etrack Incident = ET1110605
Associated Primary Etrack = ET1094524
Titan cases: 240-610-300
Description:
If the NetBackup Job Manager (nbjm) crashed for some reason, a job
from the new nbjm could join a multiplexed group created by the old
nbjm. This, in some extreme scenarios, would cause media to be
over-written.
--------------------------------------------------------------------------------
Etrack Incident = ET1077693
Description:
A change has been added that makes catalog queries for processed
images more efficient. This change ensures that large numbers of
images are processed in a reasonable time.
--------------------------------------------------------------------------------
Etrack Incident = ET1100179
Description:
The BMR "Prepare To Discover" operation on the NetBackup
Administration Console failed with a error for Windows systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1102521
Description:
Under NetBackup Access Control (NBAC), cluster credentials for
the server may not be renewed properly.
Workaround:
To avoid this issue, run bpnbat -loginmachine on the target host
once every 14 days.
--------------------------------------------------------------------------------
Etrack Incident = ET1094558
Description:
Under NetBackup Access Control (NBAC)and during a catalog restore,
error messages would appear in the debug logs because of missing
permissions.
--------------------------------------------------------------------------------
Etrack Incident = ET1039434
Description:
Filling a Linux LVM1 volume group with DDR can cause the restoration
to fail.
Workaround:
When mapping volumes to an LVM1 (not LVM2) volume group for a
Linux client, leave some free space in the volume group that is
equivalent to the size of one physical extent.
--------------------------------------------------------------------------------
Etrack Incident = ET1093595
Description:
When trying to view media using the NetBackup-Java Administration
Console, you would receive a time-out and NOM would report the
server as being down. The root cause of this problem was that
too many threads in NBSL were busy collecting client NetBackup
versions. Changes have been made to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1103786
Description:
A change was made to resolve an issue that caused a NetBackup
Service Layer (nbsl) core dump to occur in an exceptional case.
--------------------------------------------------------------------------------
Etrack Incident = ET1103600
Description:
A change was made to resolve an issue that caused a NetBackup
Service Layer (nbsl) to crash.
--------------------------------------------------------------------------------
Etrack Incident = ET1105269
Description:
While adding NDMP credentials from NetBackup-Java Administration
Console for UNIX and Windows, an improper error message would
appear if the NDMP add-on product was not installed on the master
server.
--------------------------------------------------------------------------------
Etrack Incident = ET1088609
Description:
Added support for the new SPR (SCSI3 Persistent Reservation)
feature for disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1053712
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
During a hot catalog recovery, if the NetBackup database (NBDB)
and the BMRDB database were recreated (a clean install) before
recovering from the backup, the current online transaction
log would not be able to be applied. This was normal and expected
behavior, however, the debug and progress logs did not give an
adequate explanation of what occurred. This issue has been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET1107363
Description:
NetBackup Windows FlashBackup uses VxMS for backup (mapping) and restore
of NTFS files. A change was made to provide a new VxMS build that supports
the direct retrieval of security descriptors from the NTFS Security
Descriptor database in VxMS.
--------------------------------------------------------------------------------
Etrack Incident = ET1111552
Associated Primary Etrack = ET1107730
Titan cases: 220-104-078
Description:
Automatic device configuration would not handle drive and robot
path swaps correctly. For example, if a drive and a library
swapped paths (SCSI coordinates) on Windows, the automatic
device configuration code in Enterprise Media Manager (EMM) was
not handled correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET1111552
Associated Primary Etrack = ET1107730
Titan cases: 220-104-078
Description:
Automatic device configuration would not handle drive and robot
path swaps correctly. For example, if a drive and a library
swapped paths (SCSI coordinates) on Windows, the automatic device
configuration code in EMM was not handled correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET1072056
Description:
For Exchange VSS offhost backups, the "backup only uncommitted"
option did not work. This was because there was no access to the
E0x.chk file on the snapshot volume with which to get the
lgeneration and checkpoint log file numbers.
--------------------------------------------------------------------------------
Etrack Incident = ET1106710
Description:
When upgrading from NetBackup 6.0 to NetBackup 6.5, Enterprise
Media Manager (EMM) data for SnapVault and NearStore disk
storage units were not upgrading correctly resulting in either
a failed upgrade or failed backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1079770
Description:
Changes were added that fix nbrmms core dump issues that would
result in failed backup and restore jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1098022
Description:
After upgrading NetBackup, the reference count on nbfirescan
increases. If you attempt to uninstall this file is not removed.
Thus, uninstalling might not cleanup some folders that should
be removed.
Workaround:
To resolve this issue, manually remove the file if it remains
after you uninstall.
--------------------------------------------------------------------------------
Etrack Incident = ET1050155
Description:
Device Configuration Cache would configure drives with no paths
as enabled. By default, any drives without a proper drive path
(for example, only a SCSI pass-through path) should be configured
as disabled.
--------------------------------------------------------------------------------
Etrack Incident = ET1111547
Description:
Memory was leaked in some error conditions during various disk
storage unit operations.
--------------------------------------------------------------------------------
Etrack Incident = ET1112392
Description:
Robotic drive 128 was treated as a negative number in tldd/tldcd
robot. For example, in a robot with 128 configured drives, the
last drive always failed a mount request and the syslog showed
tldd/tldcd trying to mount drive "-128".
--------------------------------------------------------------------------------
Etrack Incident = ET1099020
Description:
When a drive from a back-level media server is deleted from
the NetBackup-Java Administration Console on UNIX and Windows,
the wrong drive can be deleted.
Workaround:
If the drive indices do not match between the NetBackup 5.x media
server and the NetBackup 6.x master server, then the best way of
reliably and safely deleting the drive is by using the following
variation of the tpconfig command on the NetBackup 5.x media server:
tpconfig -delete –drive -asciiname
--------------------------------------------------------------------------------
Etrack Incident = ET1095196
Associated Primary Etrack = ET1087426
Titan cases: 230-396-756
Description:
Lotus backup and restores failed when the Lotus user did not
have the read and execute permissions in the root user's home
directory or in root of file system (/).
--------------------------------------------------------------------------------
Etrack Incident = ET1096195 ET1109567
Associated Primary Etrack = ET1109565
Description:
This change addresses two problems. nbstserv would
intermittently crash while assembling duplication jobs,
particularly on Windows X64 systems. And a retried lifecycle
duplication job would fail with a status 12 after the original
job failed for any reason.
--------------------------------------------------------------------------------
Etrack Incident = ET1099115
Associated Primary Etrack = ET1073973
Titan cases: 281-138-275
Description:
The start of job could be delayed because of a busy thread
not yielding control.
--------------------------------------------------------------------------------
Etrack Incident = ET1101044
Associated Primary Etrack = ET1101043
Description:
A problem existed where a multi-threaded program using emmlib
would crash if its connection to nbemm was reset.
--------------------------------------------------------------------------------
Etrack Incident = ET1102615
Associated Primary Etrack = ET1104498
Description:
The target of soft links were not being restored correctly
from FlashBackup images.
--------------------------------------------------------------------------------
Etrack Incident = ET1116060
Description:
Linux restoration could break into auto-DDR mode and not allow the
user to restore the client.
--------------------------------------------------------------------------------
Etrack Incident = ET1085060
Description:
The retry functionality in some of the storage unit functions
in emmlib did not behave correctly and retries would fail for
those functions.
--------------------------------------------------------------------------------
Etrack Incident = ET1090596
Description:
An individual file restore from a snapshot failed from a
FlashBackup, Flashsnap IR backup.
Workaround:
To avoid this issue, restore from a storage unit copy.
--------------------------------------------------------------------------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Added additional status information to the SAP BRTOOLS log.
--------------------------------------------------------------------------------
Etrack Incident = ET1106918
Description:
Added code to determine if fibre transport (FT) is licensed in
NBSL to avoid a situation where multiple threads wait unnecessarily
to connect to the FT service that is not running when it is
unlicensed.
--------------------------------------------------------------------------------
Etrack Incident = ET1094270
Description:
NetBackup policies and clients are not updated in NOM.
NOM is not receiving policy updates from NBSL. Thus, any policy
updates such as added, changed, deletes are not reflected in NOM.
Workaround:
To avoid this issue, disable and enable data collection from NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1098815
Description:
If there are a large number of media servers connected to a
master server, then NOM would receive a timeout while collecting
service information if some the media servers were down or not
responding.
--------------------------------------------------------------------------------
Etrack Incident = ET1088610
Description:
Added code for the new SharedDisk SCSI Persistent Reservation (SPR)
feature contained in this Release Update.
--------------------------------------------------------------------------------
Etrack Incident = ET1082399
Description:
An NetBackup pem core dump occurred when NBJM was terminated
with active multi-streamed jobs but nbpem remained active.
--------------------------------------------------------------------------------
Etrack Incident = ET1094235
Associated Primary Etrack = ET596413
Titan cases: 280548990
Description:
Added a change so that BMR functions correctly when Linux clients
are utilizing EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1080001
Associated Primary Etrack = ET1054732
Titan cases: 220-096-800 290-755-811
Description:
vltopmenu needlessly consumes CPU cycles when waiting for an
eject operation. This happens when a robot does not have an
empty MAP/CAP for an eject operation, and causes vltopmenu to go
into a unending loop. And this caused high CPU utilization.
Additional Notes:
You could observe this problem for robots ACS or TLM or TLH, on
which you have MAP/CAP configured to eject or inject the media
(tape).
--------------------------------------------------------------------------------
Etrack Incident = ET1052425 ET1076085
Description:
A synthetic job that failed due to a media failure or other
issue could cause a subsequent synthetic job for the same
policy and client to fail.
Workaround:
To avoid this issue, manually remove the catalog image for the
failed synthetic job.
--------------------------------------------------------------------------------
Etrack Incident = ET1065442
Description:
During an import and verify operation and also during some
backups (such as a Sharepoint backup), if the log message
level is set to 5 or more, then those operations may crash
because of two log messages.
--------------------------------------------------------------------------------
Etrack Incident = ET1109705
Description:
Changes were made to resolve an NBSL core dump issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1098718
Description:
A change was added to parse invalid start and end times in case
of incorrect db/jobs/try-files.
--------------------------------------------------------------------------------
Etrack Incident = ET1078416
Description:
When running under NBAC, a run time error occurs when any
nonadministrator user runs the Vault user interface or
command line interface when the "INSTALL_DIR\NetBackup\logs\vault"
logging directory exists but is not writable for a current user.
Workaround:
To avoid this issue, ensure that the 'INSTALL_DIR\NetBackup\logs\vault'
directory does not exist.
--------------------------------------------------------------------------------
Etrack Incident = ET1091111
Description:
A change was added to ensure that NOM properly collects SkippedFiles.
--------------------------------------------------------------------------------
Etrack Incident = ET1109595
Associated Primary Etrack = ET1109590
Titan cases: 290834099
Description:
The post-restoration boot of a Solaris client fails with the error,
"No boot block install target device is specified".
If the client originally had a VxVM encapsulated root disk that was
mirrored and a plex on any of the encapsulated volumes was disabled,
the import of the client configuration would not recognize the disk
encapsulation and fail to recreate the underlying disk slices.
--------------------------------------------------------------------------------
Etrack Incident = ET1065773
Description:
The potential for crashing nbemm existed in some error cases
when a value could not be properly initialized before the
function returned.
--------------------------------------------------------------------------------
Etrack Incident = ET1090656
Description:
Bpfilter.exe for Windows is no longer used for normal backups and
restores, however, it still needs to be available for bpimport and
bpduplicate to work successfully. Added code that allows bpfilter.exe
to run for these cases.
--------------------------------------------------------------------------------
Etrack Incident = ET1064773
Description:
Changes have been made that enable a user to unload and reload
the ASA database from the nbdb_unload command line. The
nbdb_unload [-dbn database_name] -rebuild option has been added to
the usage to defragment and remove free space in the NetBackup
databases.
Additional Notes:
Users should exercise caution when running database commands.
Connections from nbrb and nbemm are suspended while the command
executes and many NetBackup operations do not work while this is
taking place. Symantec recommends that you back up the database
first in case any write errors occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1082277
Associated Primary Etrack = ET916709
Titan cases: 280-859-612
Description:
In certain circumstances the delay between bptm and bpdm sending
their exit status to bpduplicate, and bpduplicate receiving it
could be great enough where bptm and bpdm would shutdown before
the transaction was complete. This caused bpduplicate to wait far
past the end of the actual job, and eventually fail the entire job.
--------------------------------------------------------------------------------
Etrack Incident = ET1098045
Description:
NetBackup 6.5 SharedDisk feature disk size is limited to 1TB
on Solaris platforms. VTOC labeling on Solaris supports disks
that are less than 1TB. For sizes greater than or equal to 1TB
EFI labeling should be used. In NetBackup 6.5 VxFI does not
support formating of EFI labeled disks. This fix adds support
for EFI labeling on Solaris.
--------------------------------------------------------------------------------
Etrack Incident = ET1115945
Associated Primary Etrack = ET1115544
Titan cases: 320063430
Description:
AIX restores fail if any of the logical volumes being restored have
an Intra-Disk policy of "inner middle" or "inner edge"
Workaround:
To avoid this issue, use DDR to exclude such volumes from the
restoration, if possible.
Additional Notes:
After you install this Release Update, you must run a new backup
on the client, or use Point-In-Time retrieval for that client
before this fix is effective. This includes retrieving the
"current" configuration from the client backup, in case the client
is unavailable for a new backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1082109
Description:
A BMR report did not show data.
--------------------------------------------------------------------------------
Etrack Incident = ET1047963
Description:
The binary stamp version did not appear on the NetApp provider dll.
--------------------------------------------------------------------------------
Etrack Incident = ET1119045
Description:
Running a Point-in-Time (PIT) configuration retrieval for a
Windows client that is utilizing a UNIX or Linux Master Server
could fail due to a difference in the NetBackup client
installation path versus the INSTALLDIR setting in the registry.
The installation path uses "VERITAS" and the registry entry uses
"Veritas". This becomes a case-sensitivity issue when performing
this type of operation on a UNIX or Linux Master Server.
--------------------------------------------------------------------------------
Etrack Incident = ET1109693
Associated Primary Etrack = ET1109580
Titan cases: 220104550
Description:
A BMR Windows restore on the same hardware will occassionally
drop the user into the interactive disk mapping utility.
Workaround:
To continue the restore, map the disks manually and continue.
There is no workaround to restore full automation.
--------------------------------------------------------------------------------
Etrack Incident = ET1016904
Description:
Potential free space was not updated correctly for Disk Staging
Storage Units.
--------------------------------------------------------------------------------
Etrack Incident = ET997644
Description:
If the hostname length was greater than 16 characters than the
import and deport (used for backup and restore) of an EMC Symmetrix
LUN would fail.
This occurred because of an EMC bug, symmask discover hba -rename
corrupts the entry in vcmdb database.
--------------------------------------------------------------------------------
Etrack Incident = ET1081452
Description:
NBproxy crashes when getting the list of virtual machines for
VMware and the call fails.
Additional Notes:
If this occurs, you must restart nbproxy.
--------------------------------------------------------------------------------
Etrack Incident = ET1095687
Description:
The snapshot wizard was unable to get the list of virtual
machines if the list of virtual machines became too large.
Workaround:
To avoid this issue, manually enter the virtual machines for a
policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1086598
Description:
NearStore jobs would fail with a status 800 while all children
jobs finished with a status 0.
--------------------------------------------------------------------------------
Etrack Incident = ET1106385
Description:
PEM would core dump when starting up and synchronizing with
Job Manager jobs that were still active and have not reported
status to PEM.
--------------------------------------------------------------------------------
Etrack Incident = ET1095098
Description:
Changes were added to resolve PEM crashes and core dumps.
--------------------------------------------------------------------------------
Etrack Incident = ET1122374
Description:
The bpsyncinfo -add_paths did not add any paths to the cold catalog
backup sync file.
--------------------------------------------------------------------------------
Etrack Incident = ET1122139
Description:
NDMP incremental backups that included two or more paths where
the first path had no changed files were failing to verify.
Additional Notes:
This fix prevents the problem from occurring with backups taken
after this fix is installed. Backups that were taken prior to
this patch could still fail to verify. The problem does not
prevent a successful restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1116285
Associated Primary Etrack = ET1095286
Titan cases: 240-626-756 281-142-668
Description:
A SnapVault secondary incremental image is not removed when
the NetBackup image expires. This issue only happens when
images are retained for 30 days or more.
The problem is caused when some reference files are removed
from the master server during cleanup. Without these files
NetBackup cannot remove the snapshots from the secondary.
Workaround:
Retentions that are less than 30 days do not have this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1110736
Description:
Instant Recovery policies do not validate for hardware array
FIMs with a Linux master server.
Workaround:
Ignore the policy validation failure.
--------------------------------------------------------------------------------
Etrack Incident = ET1112256
Description:
Incremental hot catalog backups could hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1122849
Description:
Complete implementation of the VMware integration with support for fullvm
backup and restores, with individual fiel restore for Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1121427
Description:
The format of luns, in the case of lunmasking, would fail with
errors such as the following:
UDID##DGC##CLARIION##APM00062204899##60:06:01:60:1F:B0:18:00:09:
75:34:97:A9:31:DC:11 failed with error [Rescan of device failed.]
--------------------------------------------------------------------------------
Etrack Incident = ET1117637
Description:
The release reservation was failing because readReservation was
being called on the block device instead of the raw device.
--------------------------------------------------------------------------------
Etrack Incident = ET1106502
Description:
Machines that were deleted when they had last written media
in a server group would leave dangling references in the
database that caused the media to become unusable.
--------------------------------------------------------------------------------
Etrack Incident = ET1100849
Description:
This Release Update provides the ability to manually add a
virtual machine client to a policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1103373
Description:
A change was added that enables a user to configure the Snapshot
Wizard timeout.
--------------------------------------------------------------------------------
Etrack Incident = ET1100855
Description:
Added validation logic to make the Snapshot mount point mandatory
in the policy configuration for VMWare.
--------------------------------------------------------------------------------
Etrack Incident = ET1100858
Description:
A change was added to the Snapshot client wizard so that it
selects the proxy server by default.
--------------------------------------------------------------------------------
Etrack Incident = ET1121486
Description:
The NetBackup Administration Console crashed after selecting
"SharedDisk" in the Host Properties node.
--------------------------------------------------------------------------------
Etrack Incident = ET1107986 ET1129433
Description:
The Virtual machine replace radio options were removed from the
VM restore dialog box in the VMware restore user interface.
Removing these options ensures that the VMware restores are
successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1125017
Associated Primary Etrack = ET1110081
Titan cases: 220-104-676
Description:
bpdbm could core dump when reading corrupted .f files.
--------------------------------------------------------------------------------
Etrack Incident = ET1122725
Description:
Attempting to add the NetBackup 6.5 Release Update 1 (6.5.1) to a
NetBackup 6.5 Client in the shared resource tree (SRT) failed with
an error message that said the specified MSI file "is not a valid
NetBackup Maintenance Pack install image."
--------------------------------------------------------------------------------
Etrack Incident = ET1119165
Description:
Backups created from Instant Recovery VSS snapshot policies may
not be able to be expired.
--------------------------------------------------------------------------------
Etrack Incident = ET1121234
Description:
A change has been added to correct a usability issue in the
Snapshot configuration wizard for VMware. If the VM Proxy
was not configured the user should be shown the appropriate
message when using the Snapshot wizard for VMware option.
--------------------------------------------------------------------------------
Etrack Incident = ET1070786
Description:
Rank duplication and sorting errors were fixed on the Host
roperties > Data Classification Page in the Administration Console.
--------------------------------------------------------------------------------
Etrack Incident = ET1128110
Description:
A change was added to address a potential core dump issue in
the nbemm process. This issue was not observed in the
NetBackup 6.5 GA release. It was discovered after the release,
when using a new Microsoft compiler.
--------------------------------------------------------------------------------
Etrack Incident = ET1125795
Associated Primary Etrack = ET1124254
Titan cases: 220-106-791
Description:
Added a change to correct an nbpem core dump issue that occurred
after installing 6.0 MP5.
--------------------------------------------------------------------------------
Etrack Incident = ET1125002
Associated Primary Etrack = ET1124350
Titan cases: 240-626-530
Description:
Restoration of a client with a DMP attached fiber device
utilizing VxVM failed during VxVM disk initialization operations.
--------------------------------------------------------------------------------
Etrack Incident = ET1130490
Description:
An incorrect patch version was being shown in NOM. Added a new
common function to send the correct patch version to NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1126033
Description:
After an SPR (SCSI3 Persistent Reservation) unmount operation,
LUN Reservations were not being released after the backup was
complete. A change was made the ensures reservations are released
so that future backups are successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1090463
Description:
The SharePoint backup parent job would run indefinitely in the
Activity Monitor after child jobs complete.
--------------------------------------------------------------------------------
Etrack Incident = ET1120589
Description:
The Snapshot Client button was not functional in the Change
Attributes dialog box.
--------------------------------------------------------------------------------
Etrack Incident = ET1087571
Description:
A Policy Execution Manager (PEM) crash occurred after policies
were deactivated and then activated. To address this issue,
an earlier fix that prevented memory leaks was removed to prevent
a double free from crashing the Policy Execution Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET1129917
Description:
Change was made to better filter the visibility of 'potential'
storage servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1132942
Description:
A problem exists in the EMM library where a conversion from
an Image Sequence might fail, but would still be reported
as a success.
--------------------------------------------------------------------------------
Etrack Incident = ET1132427
Description:
In NetBackup 6.5 GA, the Snapshot Policy Configuration Wizard
in the NetBackup Administration Console had little or no help
text for VMware.
This Update Release contains help text associated with the
VMware feature (full virtual machine backup and individual file
restore) is available.
Windows had no VMware help text in the wizard, and Java had very
little help too.
--------------------------------------------------------------------------------
Etrack Incident = ET1129806
Description:
A virtual machine (VM) restore does not allow you to change the
file state in the list view pane. Thus, when restoring a full
virtual machine (FULLVM), the check box should be grayed out.
--------------------------------------------------------------------------------
Etrack Incident = ET1132824
Description:
The menu item, Restore for Virtual Machine backup, did not
appear on the Action > Select Restore Type menu.
--------------------------------------------------------------------------------
Etrack Incident = ET1130566
Description:
NetBackup Resource Broker (nbrb) would fail a SharedDisk request
with an, "RB internal error," if ltid on one or more of the
media servers went offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1134691
Description:
The VMware vcbVmName call would take a very long time on large
configurations. A caching mechanism was added to reduce the
overhead of these calls.
--------------------------------------------------------------------------------
Etrack Incident = ET1133181
Description:
Changes were made to enhance the messages that apply when a
vmware client already exits when adding new clients to policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1129495
Description:
A change was added that makes the, ALL_LOCAL_DRIVES value, the only
value that you can enter when you run FULLVM types of backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1111756
Description:
The user interface allows a user to remove Snapshot mountpoint
on policy. Changes were made to make the mount point mandatory
in a policy configuration.
--------------------------------------------------------------------------------
Etrack Incident = ET1133292
Associated Primary Etrack = ET1126047
Titan cases: 311-670-985
Description:
Selecting Full Backup > BMR Restore >Full Backup > BMR Restore
could lead to a hang on a second BMR restore.
Workaround:
To resolve this issue, perform the second restore on a different
calendar day than the first restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1133603
Associated Primary Etrack = ET936099
Titan cases: 220-084-917 220-097-471
Description:
The NetBackup Resource Broker (nbrb) would hang in some
scenarios, and the backup jobs would remain queued.
--------------------------------------------------------------------------------
Etrack Incident = ET1107693
Associated Primary Etrack = ET1037368
Titan cases: 220-096-910 220-123-945 220-124-001 220-135-401 281-218-316
290-883-680
Description:
Recomputing the due time of parent jobs when a child terminated
caused the parent-child association to be lost. Changed the startup
sequence so that if the Job Manager (JM) is out of sync with
pempersist, then the persistence is over-ridden by the active or
non-active jobs reported by JM.
--------------------------------------------------------------------------------
Etrack Incident = ET1135522
Description:
The Virtual Machine credentials entered in MFC user interface
had the wrong index.
--------------------------------------------------------------------------------
Etrack Incident = ET1128957
Description:
Incorrect error messages were being logged as specific error codes
making it difficult for the user to determine the actual problem.
--------------------------------------------------------------------------------
Etrack Incident = ET1131628
Description:
A user needs to use a register disk with an "ignore existing"
call to ensure that a SCSI3 Persistent Reservation (SPR) works
with VxDMP.
--------------------------------------------------------------------------------
Etrack Incident = ET1135746
Description:
Added a change to the label of the second restore option on
the Restore Marked Files dialog.
--------------------------------------------------------------------------------
Etrack Incident = ET1107991
Description:
The Oracle user enumeration was broken for the Oracle XML
Archiver on Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1059880
Description:
Manually-submitted, immediate backups queue very slowly if there
are no backups scheduled.
Workaround:
To avoid this issue, create a policy that schedules a job to run
in the future.
--------------------------------------------------------------------------------
Etrack Incident = ET1128914
Associated Primary Etrack = ET1114286
Titan cases: 290-836-488
Description:
When run against a successful Windows FlashBackup Image,
bpverify would core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET1136430
Associated Primary Etrack = ET1109578
Titan cases: 220104553
Description:
During a BMR Restore on Windows, the Disk Mapping utility enables
you to map a partition to a disk that is slightly to small.
Workaround:
To avoid this issue, shrink the size of the partition being mapped.
--------------------------------------------------------------------------------
Etrack Incident = ET1133892
Description:
Expired media which was NOT originally in a scratch pool is
automatically moved to a scratch pool.
Regardless of its original volume pool (PrevPoolName) or its
original pool type, the media manager moves the expired media into a
scratch pool. This behavior is okay as long as the expired media was
originally in a scratch pool. But the media manager should leave the
expired media in the current volume pool if it was not originally in a
scratch pool as well as NetBackup 6.0.
--------------------------------------------------------------------------------
Etrack Incident = ET1136472 ET1134253 ET1148528
Description:
Adding checks for SCSI3 Persistent Reservation (SPR) that, when
turning this off, the storage servers are valid to use LUN Masking.
--------------------------------------------------------------------------------
Etrack Incident = ET1133802
Description:
All of the customized data classifications were not appearing in
Data Classification drop-down box.
--------------------------------------------------------------------------------
Etrack Incident = ET1107991
Description:
The Oracle user enumeration was broken for the Oracle XML Archiver
on Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1134452
Description:
If a user created a new classification and left the description blank on
the Host Properties Data Classification Page, the Data Classification
description appeared as unreadable characters.
--------------------------------------------------------------------------------
Etrack Incident = ET1098396
Associated Primary Etrack = ET1075821
Titan cases: 281-124-171
Description:
Alternate restore of Non-English character folder and file names
fails when restoring from a Windows source client to a Windows
destination client.
--------------------------------------------------------------------------------
Etrack Incident = ET1133019
Description:
The NetBackup Administration Console for Windows did not include
Lifecycle policies in the STU list under the Schedule Attribute tab.
--------------------------------------------------------------------------------
Etrack Incident = ET1137857 ET1078416
Description:
If a non-administrator user ran the Vault Reports through the
NetBackup Administration Console for Windows, a run-time error
would occur if the "INSTALL_DIR\NetBackup\logs\vault" logging
directory existed but was not writable for the current user.
Workaround:
To avoid this issue, ensure that the "INSTALL_DIR\NetBackup\logs\vault"
directory does not exist.
--------------------------------------------------------------------------------
Etrack Incident = ET1137735
Description:
Currently, a shared disk is released after a backup is complete.
NetBackup should not release reservation after a device is taken
offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1138740
Description:
A race condition exists between the nbemm startup and shutdown
sequence. When the sequence of starting and stopping nbemm is
just right, nbemm can hang during shutdown with the following
message.
nbemm -terminate will not terminate nbemm in a timely fashion.
Workaround:
If this issue occurs, use a hard kill (kill -9) to shut down nbemm.
--------------------------------------------------------------------------------
Etrack Incident = ET1079753
Description:
While logging to the DB Error logs, nbemm made a unsafe thread
call that could potentially cause nbemm to crash. In NetBackup 6.5,
the db error logging was turned off. In addition, the command,
bperror -disk and some disk reporting functionality was impacted.
With this fix, nbemm error logging is turned on and the
bperror -disk and disk error reports are available.
Workaround:
Generate application logs using vxlogiew for nbemm (fid: 111)
for REM (oid: 219) to see disk volume related errors.
--------------------------------------------------------------------------------
Etrack Incident = ET1134817
Description:
A cold catalog backup failed with the following error after the
Sybase ASA database was rebuilt.
NB database backup failed, a path was not found or is inaccessible
--------------------------------------------------------------------------------
Etrack Incident = ET1137031 ET1141201
Description:
For a redirect restore of a SharePoint object to be successful,
bprd must obtain the correct NetBackup version information from the
media servers to determine if the SharePoint 2007 parameter values
should be encoded.
Encoding is performed because the SharePoint 2007 object parameters
may have spaces in them that causes command arguments to parse
improperly.
--------------------------------------------------------------------------------
Etrack Incident = ET1127683
Description:
Added support with FlashBackup-Windows Instant Recovery file restores
making it possible to backup file lists that contain mount points.
--------------------------------------------------------------------------------
Etrack Incident = ET1138126
Description:
On a Windows platform, if the media server hostname contained
a small letter a backup or restore using EMC Symmetrix array
would fail. For example, if the hostname is "Abcdef", then the
backup fails, however if the hostname is "ABCDEF" it passes.
--------------------------------------------------------------------------------
Etrack Incident = ET1127743
Description:
The bpfis process would commit a segmentation fault during system
exit processing. This issue did not affect functionality, however,
it would leave core files.
--------------------------------------------------------------------------------
Etrack Incident = ET1138508
Description:
Some controls on the General Server Page and the Exchange Page
were not visible.
--------------------------------------------------------------------------------
Etrack Incident = ET1100611
Description:
A change was made to fix an incorrect value that was displayed
in the Job ID, Job type, and status fields in NOM. NOM should
not show a jobId 0 value.
--------------------------------------------------------------------------------
Etrack Incident = ET1139463
Associated Primary Etrack = ET1138445
Titan cases: 320-068-210
Description:
When you deleted one vault container, all of the container's
records were deleted. This would occur whether using vltopmenu
or the command line vltcontainers.
--------------------------------------------------------------------------------
Etrack Incident = ET1124780
Description:
Some servants in the NetBackup Service Layer (NBSL) were not
being evicted in case of errors.
NBSL has a health check mechanism that checks the health of
each manager. If any manager has a problem like, an EMM call
failed or the nbproxy went down for some reason, then that
manager was marked as failed and would be evicted. For new
managers implemented in NetBackup 6.5 such as disk, Media, Fat,
License, this was not done and the new managers would not be
evicted when there was some problem with DSM/FSM/proxy.
--------------------------------------------------------------------------------
Etrack Incident = ET1128031
Description:
Performing a Shareddisk operation should reserve a LUN before a
format operation. In the case of a UNIX reservation, it should be
released before formatting as the reservation device depends on the
storage stack.
--------------------------------------------------------------------------------
Etrack Incident = ET1133931
Description:
A change was added to address some deadlock issues encountered in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1137975
Associated Primary Etrack = ET1119235
Titan cases: 220-125-326 240-628-676 281-176-389 281-239-168 290-868-053
Description:
An issue existed that caused status 1 and status 191 errors on
staging duplications. bpdbm would repeatedly pick up images for
staging.
--------------------------------------------------------------------------------
Etrack Incident = ET1134673
Description:
A VMware thaw waiting for a directory to become unused would
cause all VMware backups to fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1137994
Description:
When doing a rollback against a two-Volume MBO, only one of the
volumes was restored.
--------------------------------------------------------------------------------
Etrack Incident = ET1130488
Description:
Corrected some checks for VMware and non-VMware backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1132117 ET1133263
Description:
The restore of embedded and compressed files were failing. The
embedded file restore problems were preventing a restore of the
virtual machine.
--------------------------------------------------------------------------------
Etrack Incident = ET1138854
Associated Primary Etrack = ET1135473
Titan cases: 240-628-279
Description:
A CORBA communication error (195) would occur during a vault
V_QUERY_BYPOOL. This error would cause the vault session to fail
with an error 332.
--------------------------------------------------------------------------------
Etrack Incident = ET1131287
Description:
IOR files written by the Job and Log managers were different than
those sent to the NBProxy. This indicated that the proxy was not
reading the manager's IOR.
--------------------------------------------------------------------------------
Etrack Incident = ET1139765
Associated Primary Etrack = ET1116213
Titan cases: 220-105-172
Description:
A change was made that corrects a case where bpmedialist would
exit without properly releasing its result set. In an environment
with a large amount of media, this "result set leak" produces
noticeable growth in nbemm memory consumption over time.
--------------------------------------------------------------------------------
Etrack Incident = ET1137270
Description:
When using SCSI3 Persistent Reservation (SPR), if the Array
command line interface (CLI) was not installed on the host,
then the "nbsharedisk release" commands would not release the
reservation.
--------------------------------------------------------------------------------
Etrack Incident = ET1140217
Description:
The bpVMutil utility should log directly to its own log file
instead of trying to pass the information back through a pipe
to the requestor since this can exceed the maximum that a pipe
can hold.
--------------------------------------------------------------------------------
Etrack Incident = ET1141819
Description:
For Exchange 2007 VSS backup of more than four Storage Groups,
the eseutil consistency check would not properly start for all
of the storage groups.
--------------------------------------------------------------------------------
Etrack Incident = ET1088611
Description:
A change was made to ensure that Broadcom NetXtreme II NIC cards
will work with BMR.
--------------------------------------------------------------------------------
Etrack Incident = ET1127676
Associated Primary Etrack = ET1122811
Titan cases: 230-430-097 281-211-845 290-845-354
Description:
The bpdbjobs output truncated for STARTED and ENDED fields on a
Windows platform.
--------------------------------------------------------------------------------
Etrack Incident = ET1140241
Description:
Added VxFI functionality to verify a reservation while offlining
the LUN to ensure that the reservation was not changed.
--------------------------------------------------------------------------------
Etrack Incident = ET1136304
Description:
Threads that were allowed to be reused when an outbound CORBA
call was made would cause a deadlock when calling emmlib.
--------------------------------------------------------------------------------
Etrack Incident = ET1141863
Description:
A logic error in bpduplicate was preventing it from sending an
exit status acknowledgment to bpdm. bpdm would wait a few minutes
and then would give up, causing it to print an error in the logs
when there actually was no error. A false positive was produced.
Additional Notes:
There is no actual error and this issue happens only after the job
is already successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1109608
Associated Primary Etrack = ET1052591
Titan cases: 240-578-685
Description:
Upon an Oracle Duplication to an alternative client, Recovery
Manager (RMAN) failed to restore all of the data. The data was
being restored, and each time a restore was run, a little more
data would be restored. However RMAN passed an ORA-07445.
A change has been made that ensures an ORACLE restore to
an alternate client passes.
--------------------------------------------------------------------------------
Etrack Incident = ET1142794
Description:
A backup would fail with a bpbrm time-out when a snapshot
alternate client responded too slowly.
--------------------------------------------------------------------------------
Etrack Incident = ET1141191
Description:
A change was made to ensure that NBSL can connect to the SAN client.
--------------------------------------------------------------------------------
Etrack Incident = ET1141195
Associated Primary Etrack = ET1117970
Titan cases: 220-102-189
Description:
When vault tried to suspend media that was given an application
cluster name instead of the active node name, the operation failed.
--------------------------------------------------------------------------------
Etrack Incident = ET1139394
Description:
A program exception occurred if an SQL Server restore was started
on an IA64 platform.
--------------------------------------------------------------------------------
Etrack Incident = ET1117349
Description:
Synchronizing the nbbeEXCH2007comp.dll version with managed code.
This is a permanent solution to the versioning of the managed code.
--------------------------------------------------------------------------------
Etrack Incident = ET1144319
Associated Primary Etrack = ET1142577
Titan cases: 311721921
Description:
NetBackup 6.5 was not using the NUMBER_DATA_BUFFERS_DISK entry.
--------------------------------------------------------------------------------
Etrack Incident = ET1141844
Description:
A change has been made to address deadlock issues in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1140803
Description:
A SharePoint granular backup was successful, however, a WSSv2 team
database (db) restore would fail. The SQL db could not be recovered.
--------------------------------------------------------------------------------
Etrack Incident = ET1139701
Description:
A parent job can remain active more than 24 hours after both
children jobs completed.
Workaround:
If a failed multistreamed job fails and is manually restarted,
do not attempt to restart the resulting job.
--------------------------------------------------------------------------------
Etrack Incident = ET1145202
Description:
When using the LUN reserve command an issue with a corrupt DMP
cache resulted in two paths for the DMP node (Disk_7) when there
should have been only one path. When obtaining the UDID a
corrupt DMP cache produced an invalid path that was used as the
active path to issue the reservation instead of the correct path.
--------------------------------------------------------------------------------
Etrack Incident = ET1143244
Associated Primary Etrack = ET1142629
Titan cases: 281-218-014 290-876-995
Description:
An Exchange mailbox backup of folders that include the characters
\ / ~ will fail to properly backup.
Workaround:
There is no current work-around.
--------------------------------------------------------------------------------
Etrack Incident = ET1139621
Description:
Bpduplicate was not setting the affinity ID when making a media
reservation request for a spanned duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET1133928
Description:
With the TFI changes, the waited and delayed messages that bpbkar32
once logged for a local shared memory backup were no longer being
logged in NetBackup 6.5.
A change has been made to log these messages again as these messages
are used to tune the performance of NetBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET865299
Description:
Broadcom NetXtreme II network cards were not working during a
Bare Metal Restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1146745
Associated Primary Etrack = ET1145215
Titan cases: 220-118-313
Description:
The expiration manager expires more than the expected number of images
if any of the images have fragment(s) that are greater than or equal
to 2GB.
1. After a volume or disk pool gets a HWM (High Water Mark) event and
after the expiring images have passed the try_to_keep date (first pass
of expiration), the volume size should decrease to the LWM (Low Water
Mark).
If the volume size does not decrease to the LWM and if any of the
volume's total_capacity or free_capacity is greater than or equal to
2GB, then the expiration manager MAY not attempt to expire any of the
other images even though they were marked as "eligible_for_expiration".
This may cause volumes to not go below the HWM or the LWM even though
there are "eligible_for_expiration" images.
2. If any of the eligible_to_expire image fragment sizes are greater
than or equal to 2GB, then the expiration manager may expire more than
the required images at a HWM event for a volume in an attempt to get
the volume size below the LWM.
--------------------------------------------------------------------------------
Etrack Incident = ET1139792
Description:
A change was made to fix an issue that caused nbstserv to crash
when shutting down services by running the command, bpdown -f -v.
--------------------------------------------------------------------------------
Etrack Incident = ET1130840
Description:
Consider a scenario of a duplicate job of multiple images that
have a disk volume in common. Allocation for that disk volume
was not held until the job was done using that disk volume if
one of the images spans from that disk volume to another. This
would make the job deadlock against itself.
--------------------------------------------------------------------------------
Etrack Incident = ET1137029
Description:
The VMWare credentials shows a selection for Converter but this
is not available and should be removed.
--------------------------------------------------------------------------------
Etrack Incident = ET1146673
Associated Primary Etrack = ET1143471
Titan cases: 281-221-795
Description:
Changing a machine's master server could leave invalid
references in the database. The server must be removed from the
database before it can be used with a different master server.
--------------------------------------------------------------------------------
Etrack Incident = ET1145768
Description:
nbemm takes a long time to shutdown when it is heavily loaded.
In a cluster environment, the cluster is unable to offline
under such circumstances.
nbemm waits until the Resource Event Manager processes all requests
to update the disk capacity. This can take a long time based on the
responsiveness of Disk Service Manager.
Workaround:
To avoid this issue, issue a hard kill.
--------------------------------------------------------------------------------
Etrack Incident = ET1145871
Associated Primary Etrack = ET1137937
Titan cases: 220-108-064
Description:
Duplication would fail on the second backup ID when duplicating from
an application cluster storage unit.
--------------------------------------------------------------------------------
Etrack Incident = ET1145731
Description:
An exception caught during disk activities may cause memory
corruption.
--------------------------------------------------------------------------------
Etrack Incident = ET1140439
Description:
The Snapshot wizard user interface did not have the capability
to clear the VM cache.
--------------------------------------------------------------------------------
Etrack Incident = ET1147391
Description:
bpmedia would clear the IMPORTED and MEDIA_FULL bits when you
freeze, unfreeze, suspend, or unsuspend media.
--------------------------------------------------------------------------------
Etrack Incident = ET1148419
Description:
The restoration of an AIX client that was utilizing a JFS2 file
system with an INLINE log would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1132124 ET1132117
Description:
When a backup of a VMWare machine contains a volume with the
same drive letter as the mount point on the proxy server, the
restore of the virtual machine data would fail. In addition, a
compression issue of compression frames being split between
extents occurred on a non-cluster boundary.
--------------------------------------------------------------------------------
Etrack Incident = ET1146512
Description:
In High Availability (HA) with VCS 5.0 (secure), the NetBackup
Administration Console was showing the following error message.
6006:Unable to connect server.
--------------------------------------------------------------------------------
Etrack Incident = ET1149859
Description:
The Snapshot wizard VM list was not showing the last VM from a
server.
--------------------------------------------------------------------------------
Etrack Incident = ET1150153
Description:
A file was not restored when using Snapvault with "overwrite"
selected on an HP-UX IA64 system.
--------------------------------------------------------------------------------
Etrack Incident = ET1149222
Description:
Database restores would get core files from bptm if they were
canceled.
--------------------------------------------------------------------------------
Etrack Incident = ET1141789
Description:
VMWare virtual machines running Linux would cause bpbkar32 to
hang if mapping was specified.
--------------------------------------------------------------------------------
Etrack Incident = ET1150310
Description:
The automatically scheduled bpdbm Q_IMAGE_DELETE image cleanup
query would produce a core dimp in the is_catalog_backup_configured()
function when the /usr/openv/netbackup/db/class directory contained
a file or folder that was not a valid policy folder.
--------------------------------------------------------------------------------
Etrack Incident = ET1150728
Description:
The Restore job (tar32) would break on three different Windows
architectures that used a shared memory approach for the restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1145951 ET1141888
Description:
The bpfis commands that are initiated from bppficorr would terminate
with a SIGPIPE error on HP-UX systems. While expiring snapshot
backup images, failures at intermediate stages were not detected,
and that caused orphaned snapshots.
--------------------------------------------------------------------------------
Etrack Incident = ET1134832
Description:
FlashBackup restores on Windows systems were experiencing a
memory overwrite problem.
--------------------------------------------------------------------------------
Etrack Incident = ET1146023
Associated Primary Etrack = ET1145989
Description:
Device Drivers were not being added correctly to the Windows
FastBoot restore environment.
--------------------------------------------------------------------------------
Etrack Incident = ET1140798
Description:
An import or deport using nbsharedisk of an EMC symmetrix LUN fails
on the SUSE 9 Linux platform. In addition, a TimeFinder clone backup
fails. This issue occurs because the gethostbyname_r funtionality
does not work if a host name with a short name is present in
"/etc/hosts" file.
Workaround:
To resolve this issue, replace the following entry in the file
“/etc/nsswitch.conf”:
-hosts: files nis dns
With the following entry:
hosts: nis dns files
--------------------------------------------------------------------------------
Etrack Incident = ET1150834
Description:
The media fetch operation initiated from the NetBackup Administration
Console was taking more than 20 seconds, which was the default timeout
value for a connection timeout. This resulted in media not appearing
in the console.
Workaround:
If you encounter this issue, increase the time-out value from 20
seconds to 40 seconds on the NetBackup Administration Console.
--------------------------------------------------------------------------------
Etrack Incident = ET1151817
Description:
The lifecycle image would not get set to complete upon the
completion of lifecycle.
A call to SetComplete did not work and the ss.completed field in image
record would not get set to SS_COMPLETED. In addition, the query
Q_IMAGE_UPDATED would not work for one connect protocol.
--------------------------------------------------------------------------------
Etrack Incident = ET1143453
Associated Primary Etrack = ET1136246
Titan cases: 240-637-777
Description:
The Policy Execution Manager (PEM) ignores all streams that follow
two consecutive NEW_STREAM directives in the file list. A changed
was made to the PEM to remove consecutive NEW_STREAM directives from
the include file list prior to submitting the job to the Job Manager.
This enables the job to run without having to modify the include file
list. In addition, it backs up all of the files specified in the
include file list.
Workaround:
To resolve this issue, remove any extra NEW_STREAM directives from
the file list.
--------------------------------------------------------------------------------
Etrack Incident = ET1152707
Description:
Canceled SharedDisk jobs would not always release the disk volume.
--------------------------------------------------------------------------------
Etrack Incident = ET1154516
Associated Primary Etrack = ET1141889
Titan cases: 240-624-463
Description:
Storage unit group would not maintain the storage unit priority.
--------------------------------------------------------------------------------
Etrack Incident = ET1153517
Description:
Hot catalog backups would fail with a status 190 when using a remote
EMM server and incremental hot catalog backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1133898
Description:
Certain files were restoring incorrectly because they were truncating
because of zero data. A change was made to insure the zero data is
properly restored.
--------------------------------------------------------------------------------
Etrack Incident = ET1155366
Description:
Incremental FlashBackups with mount points that have no changed files
or folders could fail when the backup starts to process the next mount
point or attempts to validate the image.
--------------------------------------------------------------------------------
Etrack Incident = ET1154737
Description:
A single file restore to the UNC path on the guest operating system
would fail with a tar status 5.
--------------------------------------------------------------------------------
Etrack Incident = ET1155556
Associated Primary Etrack = ET1152563
Titan cases: 281-229-451
Description:
Backups to Disk Staging Storage Units (DSSU) in NetBackup 6.5 would not
work properly when using a cluster configuration. For more information
about this issue refer to the following TechNote on the Symantec
Support Web site.
http://entsupport.symantec.com/docs/293873
--------------------------------------------------------------------------------
Etrack Incident = ET1155361
Description:
In NetBackup 6.5 GA, the mmcrawl process would consume more than 1.4GB
of memory. This issue meant that mmcrawl could not be run on a
Windows 32-bit system because this type of system is limited to 2GB of
virtual space for processes and applications.
--------------------------------------------------------------------------------
Etrack Incident = ET1155331
Description:
The bpfis keep-alive thread would terminate on Windows with an invalid
handle.
--------------------------------------------------------------------------------
Etrack Incident = ET1139712
Description:
An issue existed where active jobs were remaining active for long
period of time with no visible progress being made.
--------------------------------------------------------------------------------
Etrack Incident = ET1152716
Description:
bpdm would not respond to terminate signals or terminate events. This
kept the cluster software from stopping bpdm during long deletes. In
addition, nbdelete on the master server could not remotely interrupt a
bpdm process.
A change was made to address both of these issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1153439
Description:
Phase 1 import fails. Import aborts (bpdm core dump).
A phase 1 import would fail because of an incorrect header file that
was not null-terminated being read. bpdm would core dump and cause the
remaining images to not be imported.
--------------------------------------------------------------------------------
Etrack Incident = ET1144481
Description:
Restores from DB2 Snapshot only backups would fail if the DB2 database
contained data managed space (DMS) containers that were created using
default paths.
--------------------------------------------------------------------------------
Etrack Incident = ET1154523 ET1156644
Associated Primary Etrack = ET1143037
Titan cases: 220-112-421
Description:
File system and SQL user-initiated backups would fail with a status 12
and a permission-denied error in the bpcd log.
--------------------------------------------------------------------------------
Etrack Incident = ET1141896
Description:
A change was made to ensure that the Snapshot Policy wizard for
virtual machines enables file-indexing by default.
--------------------------------------------------------------------------------
Etrack Incident = ET1157934
Description:
Changes were added to the "Browse for Virtual Machines" dialog in the
user interface.
--------------------------------------------------------------------------------
Etrack Incident = ET1159304
Description:
The NetBackup-Java Administration Console displayed the wrong number
of media after a refresh operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1158479
Description:
Corrected a misleading SSO configuration Label for the "2 LUN" option
of the Inside Shared Storage Access box in the Host Properties > Master
Server Properties area of the NetBackup-Java Administration Console.
--------------------------------------------------------------------------------
Etrack Incident = ET1159765
Description:
A change was made that ensures the SRT Wizard and the 651 packaging
agree on the location of some files.
--------------------------------------------------------------------------------
Etrack Incident = ET1158698
Description:
A change has been made to correct a problem with encrypted and
embedded files and an issue where getBuffer error conditions were not
being checked.
--------------------------------------------------------------------------------
Etrack Incident = ET1145768
Description:
An issue exists in NetBackup where you are unable to offline the
NetBackup resources with a VCS cluster because nbemm could not be
terminated.
Workaround:
To resolve this issue, kill the nbemm process.
--------------------------------------------------------------------------------
Etrack Incident = ET1141469
Description:
VMWare-related changes were added in the NetBackup Service Layer
(NBSL) to improve performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1143302
Description:
Changes were made to enhance the debug logging for the NetBackup
VCS agent.
--------------------------------------------------------------------------------
Etrack Incident = ET1158550
Description:
A change was made to address an issue that caused constant EMM errors
(status 195) to occur at the media node after a "refresh".
--------------------------------------------------------------------------------
Etrack Incident = ET1157679
Description:
The Tar32.exe executable would abort because of an incorrect value
in a strcpy function.
--------------------------------------------------------------------------------
Etrack Incident = ET1147544
Associated Primary Etrack = ET1145806
Titan cases: 281213560
Description:
A NetBackup restore of the Enterprise Vault migration data would
truncate the last character of file name because of an improper
rename file syntax.
--------------------------------------------------------------------------------
Etrack Incident = ET1157980
Description:
If you select and save database files into a batch file three or more
times from the NetBackup MSSQL user interface, some of the saved
information is duplicated. The information should not be duplicated.
Workaround:
If this issue occurs, manually edit the batch file that is generated
by the NetBackup MSSQL user interface.
--------------------------------------------------------------------------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Changes have been made to add additional status information to the
SAP BRTOOLS log.
--------------------------------------------------------------------------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Changes have been made to add additional status information to the
SAP BRTOOLS log.
--------------------------------------------------------------------------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Changes have been made to add additional status information to the
SAP BRTOOLS log.
--------------------------------------------------------------------------------
Etrack Incident = ET1160463
Description:
The -L option for the bpverify command creates an empty log file with
no information. Normally it creates a progress log file in the path
that is supplied.
Workaround:
If the full path is supplied rather than just a filename, it should
create the file and populate it where you direct.
--------------------------------------------------------------------------------
Etrack Incident = ET1158208
Description:
Changes were added to address core file issues that were encountered
during full and differential backups that caused status 42 and 13
errors in MOSS 2007.
--------------------------------------------------------------------------------
Etrack Incident = ET1162267
Description:
The exit status for a VMware full VM restore is not being returned
correctly, resulting in an unsuccessful restore being recorded as
successful.
Workaround:
To avoid this issue, examine the bpVMutil and VMware logs to ensure
that the restore was successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1158609
Description:
The NetBackup Policy Execution Manager (NBPEM) would crash if a
job was restarted whose schedule had been deleted from the policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1159821
Description:
A change was made to resolve an issue with volume cleanup that caused
bptm to crash under certain circumstances.
--------------------------------------------------------------------------------
Etrack Incident = ET1162160
Associated Primary Etrack = ET1129884
Titan cases: 281-199-021 281-218-316
Description:
Remote NDMP backups fail with following error.
"Error ndmpagent(pid=4100) Received continue when not PAUSED, state =
ACTIVE"
Workaround:
To avoid this issue, ensure that the fragment size is not too small
and lower the logging levels.
--------------------------------------------------------------------------------
Etrack Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes it for
some reason) and the user tries to start ltid, ltid would fail to
initialize because the drive path was invalid. Instead ltid will now
DOWN the drive/path and continue its initialization.
--------------------------------------------------------------------------------
Etrack Incident = ET1161441
Description:
FlashBackup on Windows platforms would not restore encrypted files
correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes it for
some reason) and the user tries to start ltid, ltid would fail to
initialize because the drive path was invalid. Instead ltid will now
DOWN the drive/path and continue its initialization.
--------------------------------------------------------------------------------
Etrack Incident = ET1149056
Description:
Processes would hang when an interrupt occurred during some socket
writes.
--------------------------------------------------------------------------------
Etrack Incident = ET1163626
Associated Primary Etrack = ET1162799
Titan cases: 281-241-360
Description:
Attempting to restore a Basic DSU backup from a different media
server would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1162837
Description:
Changes were made to address an issue that caused nbstserv to core
dump while processing images.
--------------------------------------------------------------------------------
Etrack Incident = ET1162890
Description:
Restore for legacy Exchange would fail because the SNAP_TIME
parameter was non-zero in the image header. The restore failed
because nbwin was reading the image as being a snapshot image. If the
image was a snapshot image (SNAP_TIME was non-zero), nbwin would not
supply a valid TEMP_DIR parameter to tar32.
--------------------------------------------------------------------------------
Etrack Incident = ET1163390
Description:
Bpdm and bptm would not seek when performing a Windows FlashBackup,
single-file restore. The restore would hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1144017
Titan cases: 240-647-369 281-178-937
Description:
Exchange 2003 full database restores and log backup images restores
would fail with error 5 on Backup Exec Tape Reader (BETR).
--------------------------------------------------------------------------------
Etrack Incident = ET1165653
Associated Primary Etrack = ET1157347
Titan cases: 311-737-110
Description:
When attempting to back up from a Single Instance Storage (SIS)
imaged volume that contained Remote Installation Service (RIS), a
Windows client would fall into an infinite loop.
--------------------------------------------------------------------------------
Etrack Incident = ET1167359
Description:
The ability to seek to a new image location was not allowed for
FlashBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET1169734
Description:
A change was added to correct a potential EMM core dump issue that
would occur during a createMedia() operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1169707
Description:
The code in the libxm.dll would attempt to allocate more memory than
was available on a FlashBackup Windows backup. This issue has been
corrected.
NB_BBS_6.5.1
------------
Etrack Incident = ET1103616
Associated Primary Etrack = ET1103608
Description:
The program bprestore would fail during the restoration of an
HP-UX client.
--------------------------------------------------------------------------------
Etrack Incident = ET1113799
Associated Primary Etrack = ET1113617
Titan cases: 220-104-735
Description:
A shared resource tree (SRT) modification could cause an inconsistent
state if the NetBackup client or NetBackup client maintenance pack
was installed twice. This problem was detected in NetBackup 6.0MP4.
The following error was encountered.
[Error] V-125-111 Internal error - SRT state is inconsistent. Cannot
proceed.
--------------------------------------------------------------------------------
Etrack Incident = ET1128742
Titan cases: 311-687-198
Description:
The HP-UX boot server process bmrbd fails with an exit code 127
during a prepare-to-restore operation.
Workaround:
To resolve this issue, stop bmrbd on the HP-UX boot server and
verify that /usr/sbin is in the PATH environment variable, and
then restart bmrbd.
--------------------------------------------------------------------------------
Etrack Incident = ET1134156
Associated Primary Etrack = ET1131768
Titan cases: 230424864
Description:
The creation of a media boot CD ISO image for AIX fails with
an mkcd error when running bmrsrtadm on a Shared Resource Tree
that is AIX version 5.3.0.50 or higher.
Workaround:
To avoid this issue, perform the following procedure:
1) Create a temporary file () with the following:
CuDv:
name = "cd0"
status = 1
chgstatus = 2
ddins = ""
location = ""
parent = ""
connwhere = ""
PdDvLn = ""
2) Run "ODMDIR=${SRTROOT}/usr/lpp/bos/inst_root/etc/objrepos /usr/bin/odmadd
"
- Where ${SRTROOT} is the top level of the Shared Resource Tree.
This adds the missing stanza to the ODM database in the Shared
Resource Tree.
--------------------------------------------------------------------------------
Etrack Incident = ET1094481
Description:
The SuSE 8 client fails to restore because of a scsiLoadOrder
error.
Workaround:
To resolve this issue, remove "scsi_mod" and "sd_mod" from the
scsiLoadOrder list in the boot server file,
/tftpboot/bmr/.info.
--------------------------------------------------------------------------------
Etrack Incident = ET1159236
Description:
The VRTSat client package failed to install in the BMR shared
resource tree (SRT).
--------------------------------------------------------------------------------
Etrack Incident = ET1157014
Description:
When restoring a BMR Linux client machine that has HBAs, the restore
would go into DDR mode even if the restore was carried out on the same
client and the client machine's hardware (disks) was not modified.
NB_BMR_6.5.1
------------
Etrack Incident = ET1065640
Associated Primary Etrack = ET1064866
Titan cases: 240-587-968
Description:
Bmrd would core dump and fail to import a Solaris client
configuration that contained Solaris Volume Manager meta devices.
--------------------------------------------------------------------------------
Etrack Incident = ET596414
Associated Primary Etrack = ET596413
Titan cases: 280548990
Description:
BMR did not properly support the backup and restoration of Solaris
clients that had EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1052364
Description:
BMR leaves VxSS login credentials from the restore session on the
client after it first boots.
Workaround:
To avoid this issue, remove the root user version of the credentials
file, /.vxss/credentials.
--------------------------------------------------------------------------------
Etrack Incident = ET1100827
Associated Primary Etrack = ET1100064
Titan cases: 320-060-202
Description:
Remapping a VxVM encapsulated root disk on Solaris that originally
contained two copy mirror volumes to one disk to break the mirrors
causes the root volume ("rootvol") and swap volume ("swapvol") to
have the wrong use_type field. It is incorrectly being set to "fsgen".
This causes the machine to fail to boot after the restoration has
completed because of the perceived absence of a root volume.
Workaround:
To resolve this issue, perform the following procedure:
1) On the master server, after running Prepare To Restore, run the
following:
bmrs -o query -r database -t restoreconfigfile
2) Note the name of the .restore file name for the
client from the output
3) Enter the following:
bmrc -o pull -r info -client -source
.restore -dest /tmp/client.restore
4) Edit /tmp/client.restore and find shell script code for
"rootvol" and "swapvol". Once you find the entries for
creating those volumes, search for use_type for each and
change "fsgen" in each to "root" and "swap" respectively.
5) Enter the following:
bmrc -o push -r info -c client -source /tmp/client.restore
-dest .restore
6) Continue with a normal restoration.
--------------------------------------------------------------------------------
Etrack Incident = ET1094236
Associated Primary Etrack = ET596413
Titan cases: 280548990
Description:
BMR did not function correctly when AIX and HP-UX clients were
utilizing EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1100179
Description:
The BMR "Prepare To Discover" operation on the NetBackup
Administration Console failed with a error for Windows systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1039434
Description:
Filling a Linux LVM1 volume group with DDR can cause the restoration
to fail.
Workaround:
When mapping volumes to an LVM1 (not LVM2) volume group for a
Linux client, leave some free space in the volume group that is
equivalent to the size of one physical extent.
--------------------------------------------------------------------------------
Etrack Incident = ET1116060
Description:
Linux restoration could break into auto-DDR mode and not allow the
user to restore the client.
--------------------------------------------------------------------------------
Etrack Incident = ET1094235
Associated Primary Etrack = ET596413
Titan cases: 280548990
Description:
Added a change so that BMR functions correctly when Linux clients
are utilizing EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1109595
Associated Primary Etrack = ET1109590
Titan cases: 290834099
Description:
The post-restoration boot of a Solaris client fails with the error,
"No boot block install target device is specified".
If the client originally had a VxVM encapsulated root disk that was
mirrored and a plex on any of the encapsulated volumes was disabled,
the import of the client configuration would not recognize the disk
encapsulation and fail to recreate the underlying disk slices.
--------------------------------------------------------------------------------
Etrack Incident = ET1115945
Associated Primary Etrack = ET1115544
Titan cases: 320063430
Description:
AIX restores fail if any of the logical volumes being restored have
an Intra-Disk policy of "inner middle" or "inner edge"
Workaround:
To avoid this issue, use DDR to exclude such volumes from the
restoration, if possible.
Additional Notes:
After you install this Release Update, you must run a new backup
on the client, or use Point-In-Time retrieval for that client
before this fix is effective. This includes retrieving the
"current" configuration from the client backup, in case the client
is unavailable for a new backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1119045
Description:
Running a Point-in-Time (PIT) configuration retrieval for a
Windows client that is utilizing a UNIX or Linux Master Server
could fail due to a difference in the NetBackup client
installation path versus the INSTALLDIR setting in the registry.
The installation path uses "VERITAS" and the registry entry uses
"Veritas". This becomes a case-sensitivity issue when performing
this type of operation on a UNIX or Linux Master Server.
--------------------------------------------------------------------------------
Etrack Incident = ET1125002
Associated Primary Etrack = ET1124350
Titan cases: 240-626-530
Description:
Restoration of a client with a DMP attached fiber device
utilizing VxVM failed during VxVM disk initialization operations.
--------------------------------------------------------------------------------
Etrack Incident = ET1131127
Associated Primary Etrack = ET1121777
Titan cases: 230408646
Description:
When attempting a Media Boot on a client that is on an isolated
subnet with an SRT that was created with Solaris 10 DVD 11/06
Update 3, the Media Boot fails after the restore procedure invoked
the following tar command:
/usr/bin/tar -xf /cdrom/Solaris_10/Tools/Boot/bmr/vxvm.tar
It failed because of the following existing directory:
tar: ./tmp/root/usr: symbolic link failed: File exists
Workaround:
To avoid this issue, perform one of the following examples:
- Use the media boot with an SRT of Solaris-10 03/05 CD
OR
- Use the network boot with an SRT of Solaris 10 03/05 CD or
11/06 CD.
Additional Notes:
Setup Configuration:
====================
This issue occurred with the following configuration:
Master server:
OS:Solaris 10
NetBackup / BMR version: nbu6.0+MP4
BMR client:
OS: Solaris 10
NetBackup / BMR version:nbu6.0 +MP4
VXVM: Storage Foundation 4.1 MP1
--------------------------------------------------------------------------------
Etrack Incident = ET1143101
Description:
A backup job on a Linux client using a policy that has BMR
enabled would hang for about 15 minutes after which it would
time-out with an error. A change was made to the BMR master
server daemon, bmrd to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1148419
Description:
The restoration of an AIX client that was utilizing a JFS2 file
system with an INLINE log would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1161249
Description:
BMR-enabled backup jobs would fail when backing up a BMR client with
a Linux 2.6 kernel.
This problem was encounter during a backup of a BMR client with
Linux 2.6, when an LVM volume was created in a Volume Group (VG),
that was then created using a Physical Volume (PV) on a Multi
Device (MD). The problem occurred because the BMRD server crashed
during the backup job.
NB_DB2_6.5.1
------------
Etrack Incident = ET1144481
Description:
Restores from DB2 Snapshot only backups would fail if the DB2 database
contained data managed space (DMS) containers that were created using
default paths.
NB_DMP_6.5.1
------------
Etrack Incident = ET1103810
Description:
Extend NDMP onto HPIA64, Solaris Opteron, Windows AMD64
--------------------------------------------------------------------------------
Etrack Incident = ET1111636
Description:
Added NetApp P1 and P2 capability and support to HP-UX IA64.
--------------------------------------------------------------------------------
Etrack Incident = ET1162160
Associated Primary Etrack = ET1129884
Titan cases: 281-199-021 281-218-316
Description:
Remote NDMP backups fail with following error.
"Error ndmpagent(pid=4100) Received continue when not PAUSED, state =
ACTIVE"
Workaround:
To avoid this issue, ensure that the fragment size is not too small
and lower the logging levels.
NB_INX_6.5.1
------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Changes have been made to add additional status information to the
SAP BRTOOLS log.
NB_JAV_6.5.1 (UINX, x86, and IA64)
----------------------------------
Etrack Incident = ET1105102
Description:
The NetBackup-Java Administration Console on UNIX and Windows
becomes unresponsive while activating and deactivating more
than 50 policies.
Workaround:
If there are a large number of policies to be activated (or
deactivated), then activate (or deactivate) each policy one-by-one
or in smaller groups.
--------------------------------------------------------------------------------
Etrack Incident = ET1065536
Description:
In the NetBackup-Java Administration Console, for the host
properties of the master server, the image catalog cleanup
interval range was incorrect.
--------------------------------------------------------------------------------
Etrack Incident = ET1055292
Description:
If the scan progress failed while scanning for devices from the
Device configuration wizard, the image shown to indicate the
failure was also incorrect.
--------------------------------------------------------------------------------
Etrack Incident = ET1105104
Description:
The NetBackup-Java Administration Console on UNIX and Windows
becomes unresponsive while deleting more than 50 policies.
Workaround:
If there are large number of policies to be deleted, then delete
each policy one-by-one or in smaller groups (less than 50).
--------------------------------------------------------------------------------
Etrack Incident = ET1113359
Description:
Filling a Linux LVM1 volume group with DDR can cause the
restoration to fail.
Workaround:
When mapping volumes to an LVM1 (not LVM2) volume group for a Linux
client, leave some free space in the volume group that is equivalent
to the size of one physical extent.
--------------------------------------------------------------------------------
Etrack Incident = ET1114102
Description:
While doing a Dissimilar Disk Restore (DDR) with Bare Metal
Restore (BMR), mapping a Linux Volume Group with the option "Create
the physical volume on a partition on the remaining free space"
caused the map operation to fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1059702
Description:
Busy animations would be hidden when a switch was made from
volume pool (or volume group ) to Media node, while the media
information is still being fetched.
--------------------------------------------------------------------------------
Etrack Incident = ET1120612
Description:
While activating or deactivating multiple policies from the
NetBackup-Java Administrator Console, only a few of the policies
would be activated or deactivated.
--------------------------------------------------------------------------------
Etrack Incident = ET1137009
Description:
The Restore Marked Files dialog has the following two options
at the top:
- Restore the entire virtual machine
- Restore only virtual machine data files
The second option has been reworded to read "Restore all virtual
machine files to the staging machine".
--------------------------------------------------------------------------------
Etrack Incident = ET1137032
Description:
The user interface currently allows a user to enter a credential
for a VMWare converter. This credential is not needed by VMWare
and should no longer be included.
--------------------------------------------------------------------------------
Etrack Incident = ET1140441
Description:
If there are more than 500 virtual machines, it takes a long time
on the user interface to show the list on the virtual machine
browse dialog. Caching of the virtual machine list and fetching the
virtual machine list on demand is now supported.
--------------------------------------------------------------------------------
Etrack Incident = ET1147300
Description:
BMR did not properly support the backup and restoration of Solaris
clients that had EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1158537
Description:
A Null Pointer exception would occur if a user performed any drive
cleaning operation while drive information was being retrieved.
--------------------------------------------------------------------------------
Etrack Incident = ET1160278
Description:
While editing the Fragment size field from Storage Unit dialog in
NetBackup-Java Administration Console on UNIX and Windows, the correct
value did not get saved under certain circumstances.
NB_LOT_6.5.1
------------
Etrack Incident = ET1095196
Associated Primary Etrack = ET1087426
Titan cases: 230-396-756
Description:
Lotus backup and restores failed when the Lotus user did not
have the read and execute permissions in the root user's home
directory or in root of file system (/).
NBLU_6.5.1 UNIX
---------------
Etrack Incident = ET1065640
Associated Primary Etrack = ET1064866
Titan cases: 240-587-968
Description:
Bmrd would core dump and fail to import a Solaris client
configuration that contained Solaris Volume Manager meta devices.
--------------------------------------------------------------------------------
Etrack Incident = ET1081404
Associated Primary Etrack = ET1064989
Titan cases: 290-661-307
Description:
A .f catalog file that was corrupted by a disk failure or other
issue could cause bpdbm -consistency to core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET1082281
Description:
Cancellations for span requests would get lost in the NetBackup
Resource Broker (RB).
--------------------------------------------------------------------------------
Etrack Incident = ET1081354
Description:
Resolved an issue where you were unable to backup the NBAC database
in catalog backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1081698
Description:
Enhancements were added in preparation for future improvements
to nbpem.exe.
--------------------------------------------------------------------------------
Etrack Incident = ET1077267
Description:
Resolved an issue that may cause nbrb to crash while shutting down.
--------------------------------------------------------------------------------
Etrack Incident = ET1088572 ET1090440
Description:
The following two issues have been addressed:
1) SAN Client devices on AIX client machines may be taken offline
when low level FC errors occur that cause a backup to fail.
The command vxlogview -o 200 shows entries similar to the
following:
[BackupThread] 2315: Pipe ID...stopped at ftseq...offlining device,
Device name /dev/rmt1
[DiscoveryTaskThread] (1800) DTT_Offline
Device: SYMANTECFATPIPE 0.0 state=2 Pipe=...
2) SAN Client backups and restores fail on AIX clients when some
low level FC errors occur.
Workaround:
1) To avoid this issue, use nbftconfig -rescanclient
to bring the port back online.
2) There is no current work-around for the second issue.
Additional Notes:
The root of the problem are low level FC errors occurring on the
SAN zone. If they occur frequently, there is probably a bad or
marginal FC component between the client and FT media server.
--------------------------------------------------------------------------------
Etrack Incident = ET1089270
Associated Primary Etrack = ET1089215
Titan cases: 240-603-428
Description:
nbpemreq is not correctly predicting backups in policies
that do not have a window open that is spanning when a
schedule is due.
--------------------------------------------------------------------------------
Etrack Incident = ET1095231
Description:
A change was added to make use of the co-location of RDSM and
STSSvc when making CORBA calls by calling
resolve_initial_references() prior to calling connectToObject().
--------------------------------------------------------------------------------
Etrack Incident = ET596414
Associated Primary Etrack = ET596413
Titan cases: 280548990
Description:
BMR did not properly support the backup and restoration of Solaris
clients that had EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1052364
Description:
BMR leaves VxSS login credentials from the restore session on the
client after it first boots.
Workaround:
To avoid this issue, remove the root user version of the credentials
file, /.vxss/credentials.
--------------------------------------------------------------------------------
Etrack Incident = ET1088607
Description:
Added SharedDisk SCSI persistent reserve (SPR) code changes in the
VxFI library.
--------------------------------------------------------------------------------
Etrack Incident = ET1084993
Description:
The resource broker (RB) would fail some jobs (mainly cleanup
jobs) with a resource broker internal error.
--------------------------------------------------------------------------------
Etrack Incident = ET1060897
Titan cases: 220-099-064
Description:
Characters that violate the naming conventions were accepted as a media ID.
These characters caused issues in the database that caused it to be
unusable and not deletable.
Valid characters are: alphanumerics, ., +, -, and _.
--------------------------------------------------------------------------------
Etrack Incident = ET1088606 ET1100978 ET1118302
Description:
Added a Disk Service Manager (DSM) API needed for the SCSI
Persistent Reservation (SPR) feature.
--------------------------------------------------------------------------------
Etrack Incident = ET1079723
Associated Primary Etrack = ET1079721
Description:
nbemm would occasionally crash (core dump) on busy systems.
This happened more frequently when NetBackup was restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET1090571
Description:
The NBProxy that is used to collect jobs was being terminated
by NBSL randomly. This occurred because initialDataLoadStatus()
was performing the wrong logic. This cause the job data collection
to not function properly.
--------------------------------------------------------------------------------
Etrack Incident = ET1084947
Description:
The NBproxy core dumped while NOM was connected to NetBackup
and collecting skipped-file data.
--------------------------------------------------------------------------------
Etrack Incident = ET1096262
Associated Primary Etrack = ET1094524
Titan cases: 240-610-300
**Description:
If bpbrm or bptm terminated abnormally during the execution of
multiplexed jobs, and if the resource broker (RB) then added
another job to this multiplexed group, it was possible that a
data loss would occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1088608 ET1111471
Description:
Added a configuration option for SCSI-Persistent Reserve.
--------------------------------------------------------------------------------
Etrack Incident = ET866629
Description:
On HP-UX platforms, stale physical volumes (PVs) in a volume
group (VG) prevent VxFI from importing snap volumes. As a result,
the user would see an "Invalid LVMREC" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1100827
Associated Primary Etrack = ET1100064
Titan cases: 320-060-202
Description:
Remapping a VxVM encapsulated root disk on Solaris that originally
contained two copy mirror volumes to one disk to break the mirrors
causes the root volume ("rootvol") and swap volume ("swapvol") to
have the wrong use_type field. It is incorrectly being set to "fsgen".
This causes the machine to fail to boot after the restoration has
completed because of the perceived absence of a root volume.
Workaround:
To resolve this issue, perform the following procedure:
1) On the master server, after running Prepare To Restore, run the
following:
bmrs -o query -r database -t restoreconfigfile
2) Note the name of the .restore file name for the
client from the output
3) Enter the following:
bmrc -o pull -r info -client -source
.restore -dest /tmp/client.restore
4) Edit /tmp/client.restore and find shell script code for
"rootvol" and "swapvol". Once you find the entries for
creating those volumes, search for use_type for each and
change "fsgen" in each to "root" and "swap" respectively.
5) Enter the following:
bmrc -o push -r info -c client -source /tmp/client.restore
-dest .restore
6) Continue with a normal restoration.
--------------------------------------------------------------------------------
Etrack Incident = ET1039048
Description:
Changes were added that fix nbdevquery and nbdevconfig parsing.
--------------------------------------------------------------------------------
Etrack Incident = ET1041354
Description:
A change was made to correct a usage statement (error message).
--------------------------------------------------------------------------------
Etrack Incident = ET1046330
Description:
The -media_server option is no longer required to create a
direct-attached storage server.
--------------------------------------------------------------------------------
Etrack Incident = ET1050492
Description:
A usage message showed an incorrect default for the
-creatests operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1076912
Description:
Added the new -EMM option to the nbdevquery command.
--------------------------------------------------------------------------------
Etrack Incident = ET1096261
Description:
Changes were made to enhance the DSM logging performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1003906
Description:
Shutdown of the NetBackup database (NBDB) and BMRDB databases
was prevented if the vxdbms.conf file did not exist. This caused
bprecover from a cold catalog backup to fail. This issue has
been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET1088607
Description:
Implemented SCSI3 Persistent Reservation on a SharedDisk LUN to
avoid data curruption.
--------------------------------------------------------------------------------
Etrack Incident = ET1078641
Description:
migVSMstate, when invoked by the StorageMigratorFS agent/monitor,
logged three messages every minute. This fix changes the agent
to invoke migVSMstate with the "-q" (quiet) option to avoid these
messages.
--------------------------------------------------------------------------------
Etrack Incident = ET1094368
Titan cases: 220-102-240
Description:
Consolidation ran even though an incorrect method was specified
for an input volume. This resulted in no granules being consolidated
but the volume was still recycled. The fix verifies that the correct
method has been specified for all input volumes before continuing with
consolidation.
Workaround:
To avoid this issue, make sure that the correct method is specified
for all consolidation input volumes.
--------------------------------------------------------------------------------
Etrack Incident = ET1079310
Description:
When scanning a Linux system for file systems, the Snapshot
Policy Wizard would look in /etc/fstab instead of /etc/mtab. This
caused unmounted file systems to sometimes be "discovered" and some
mounted file systems to be skipped.
--------------------------------------------------------------------------------
Etrack Incident = ET1094608
Description:
Importing EMC Symmetrix Meta Luns would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1103616
Associated Primary Etrack = ET1103608
Description:
The program bprestore would fail during the restoration of an
HP-UX client.
--------------------------------------------------------------------------------
Etrack Incident = ET1100617
Associated Primary Etrack = ET1091665
Titan cases: 290-823-681
Description:
NetBackup Service Layer (NBSL) failed to terminate using the
"netbackup" script or "nbsl -terminate" command after starting
with an "at" command.
--------------------------------------------------------------------------------
Etrack Incident = ET1059862
Associated Primary Etrack = ET1056231
Titan cases: 240-512-525
Description:
bprecover fails if the executing user never launches the NetBackup-
Java Administration Console. It fails because the
user_ops//jobs does not exist unless the Java Administration
Console was started. bprecover now checks that this directory exists
for the user and creates it if necessary.
Workaround:
To avoid this issue, launch the NetBackup-Java Administration
Console and then run bprecover.
--------------------------------------------------------------------------------
Etrack Incident = ET1098378
Description:
Span requests may fail with an error code 4000002. This occurred
because the storage unit (STU) count was incorrectly decremented.
--------------------------------------------------------------------------------
Etrack Incident = ET1094236
Associated Primary Etrack = ET596413
Titan cases: 280548990
Description:
BMR did not function correctly when AIX and HP-UX clients were
utilizing EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1047276
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
After catalog recovery, the Sybase ASA server name that was
stored in the NetBackup configuration files was checked to make
sure that all copies were consistent with each other.
--------------------------------------------------------------------------------
Etrack Incident = ET1061031
Description:
A Sig Sched call was not thread safe.
--------------------------------------------------------------------------------
Etrack Incident = ET1079108
Associated Primary Etrack = ET1074555
Titan cases: 220-100-495
Description:
As per NetBackup Vault Administrator's Guide, the output of the
Pick List for Robot should be sorted by the media ID. In the
reported problem, the output was sorted by slot ID. This fix
ensures that output of the Pick List for Robot adheres to what
is documented in the Vault Administrator's Guide.
--------------------------------------------------------------------------------
Etrack Incident = ET1100839
Associated Primary Etrack = ET1052610
Titan cases: 311-480-661
Description:
On HP-UX IA64, restores of large sparse files (4 gigs+) would fail
to correctly restore the file holes that were present.
Additional Notes:
Running ls -ls would show that the restored files occupy fewer
blocks than the original. The checksum of the file would also be
different, simply because the file holes would be absent.
--------------------------------------------------------------------------------
Etrack Incident = ET1070220
Description:
A duplication job for multiple images would terminates with a
"STUs not available" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1104856
Associated Primary Etrack = ET1091014
Titan cases: 281-141-577
Description:
With a TLH library, In-use tapes were not being flagged as
"Not Ejected" in the Picking List Report. A change was made
that ensures that In-use tapes are not marked as ejected.
--------------------------------------------------------------------------------
Etrack Incident = ET1100710
Description:
Changes have been made to address performance issues that
occurred when attempting to run the following four reports when
the NOM database contained a large amount of data in it.
1)Client Summary Dashboard
2)Policy Summary Dashboard
3)Job Success Rate by Policy type
4)Job Success by Client
--------------------------------------------------------------------------------
Etrack Incident = ET1005055
Description:
Added support for SharePoint 2007 and Windows SharePoint
Server (WSS) 3.0.
Additional Notes:
Use the Microsoft SharePoint Directive "MS SharePoint - 2003"
for SharePoint 2007.
--------------------------------------------------------------------------------
Etrack Incident = ET1100685
Description:
When attempting to perform a full VM restore the newly entered staging
location did not take effect. A problem existed when writing the restore
"rename" file.
--------------------------------------------------------------------------------
Etrack Incident = ET1100697
Description:
Currently the VMWare framework does not support overwriting
existing Virtual machines (VMs). Hence these options have been
removed from the RestoreDialog options.
--------------------------------------------------------------------------------
Etrack Incident = ET1105102
Description:
The NetBackup-Java Administration Console on UNIX and Windows
becomes unresponsive while activating and deactivating more
than 50 policies.
Workaround:
If there are a large number of policies to be activated (or
deactivated), then activate (or deactivate) each policy one-by-one
or in smaller groups.
--------------------------------------------------------------------------------
Etrack Incident = ET1056259
Description:
During a duplication job of multiple images and after a
successful duplication of the first image, if all the drives are
in use by the same job, then the duplication hangs forever
waiting for drives.
--------------------------------------------------------------------------------
Etrack Incident = ET1104423
Description:
Fixed the Windows 2003 SAN Client Fibre Transport device discovery
on some Emulex FC adapters.
The SAN Client would fail to discover Fibre Transport devices and
would report an IO_DEVICE_ERROR from DeviceDiscovery when viewed
using the following command on the affected client machines.
vxlogview -o 200 -i 200
Additional Notes:
Similar changes were made to both the Windows client and the
various Fibre Transport Media Server to resolve this issue.
WARNING: If you update any FT Media Server with this Release Update,
you must update all of the Windows SAN Clients with this pack.
WARNING: If you update any Windows SAN Client with this Release
Update, you must update all of the FT Media Servers with this pack
and all of the other Windows SAN Clients.
--------------------------------------------------------------------------------
Etrack Incident = ET1080484
Description:
The Disk Polling Service(DPS) calls into the Resource Event
Manager (REM) with capacity update information that can take a
long time in a heavily loaded or large system. Such blocking calls
could cause communication errors or down media servers for disk
activity.
--------------------------------------------------------------------------------
Etrack Incident = ET1103810
Description:
Extend NDMP onto HPIA64, Solaris Opteron, Windows AMD64
--------------------------------------------------------------------------------
Etrack Incident = ET1098781
Description:
Changes have been made to correct a performance degradation in
the user interface. The user interface home page would take
more than three minutes if there were more than 500K jobs in
the database. The user interface performance would continue to
degrade as the number of historical jobs increased beyond 500K.
--------------------------------------------------------------------------------
Etrack Incident = ET1100881
Associated Primary Etrack = ET1086608
Titan cases: 240-597-110
Description:
On AIX, a common Internet file system (CIFS) was backed up under
the local drives directive, when it was actually a remote drive.
Workaround:
To avoid this issue, create an exclude entry for drives that are
CIFS if they are not wanted in the backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1077695
Associated Primary Etrack = ET936099
Titan cases: 220-084-917 220-097-471
Description:
Changes have been added to resolve some issues that caused the
NetBackup Resource Broker (nbrb) to hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1065536
Description:
In the NetBackup-Java Administration Console, for the host
properties of the master server, the image catalog cleanup
interval range was incorrect.
--------------------------------------------------------------------------------
Etrack Incident = ET1055292
Description:
If the scan progress failed while scanning for devices from the
Device configuration wizard, the image shown to indicate the
failure was also incorrect.
--------------------------------------------------------------------------------
Etrack Incident = ET1105104
Description:
The NetBackup-Java Administration Console on UNIX and Windows
becomes unresponsive while deleting more than 50 policies.
Workaround:
If there are large number of policies to be deleted, then delete
each policy one-by-one or in smaller groups (less than 50).
--------------------------------------------------------------------------------
Etrack Incident = ET1007413
Description:
Coverity detected a condition where a pointer was not checked for
null. A check has been added to correct this condition.
--------------------------------------------------------------------------------
Etrack Incident = ET1096284
Description:
VMware backups hung when multiplexed.
Workaround:
To avoid this issue, turn off multiplexing for VMware policies.
--------------------------------------------------------------------------------
Etrack Incident = ET1102886
Description:
This Release Update contains support for the new SPR (SCSI3
Persistent Reservation) feature for disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1072317
Description:
The format of EMC Clariion LUNs would fail if the hostname was
not exactly same as was registered on the Clarrion array because
the logic of the hostname was case sensitive. A change has been
to ensure the hostname comparison logic is no longer case
sensitive.
--------------------------------------------------------------------------------
Etrack Incident = ET1110605
Associated Primary Etrack = ET1094524
Titan cases: 240-610-300
Description:
If the NetBackup Job Manager (nbjm) crashed for some reason, a job
from the new nbjm could join a multiplexed group created by the old
nbjm. This, in some extreme scenarios, would cause media to be
over-written.
--------------------------------------------------------------------------------
Etrack Incident = ET1077693
Description:
A change has been added that makes catalog queries for processed
images more efficient. This change ensures that large numbers of
images are processed in a reasonable time.
--------------------------------------------------------------------------------
Etrack Incident = ET1100179
Description:
The BMR "Prepare To Discover" operation on the NetBackup
Administration Console failed with a error for Windows systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1102521
Description:
Under NetBackup Access Control (NBAC), cluster credentials for
the server may not be renewed properly.
Workaround:
To avoid this issue, run bpnbat -loginmachine on the target host
once every 14 days.
--------------------------------------------------------------------------------
Etrack Incident = ET1094558
Description:
Under NetBackup Access Control (NBAC)and during a catalog restore,
error messages would appear in the debug logs because of missing
permissions.
--------------------------------------------------------------------------------
Etrack Incident = ET1102639
Description:
A restore of a SAN client would potentially hang. The bptm processes
on the server would complete, but the bpbkar process on the client
would remain active.
Workaround:
To resolve this issue, on the media server, create the following
file:
/usr/openv/netbackup/WAIT_TO_CLOSE
and enter a value in the file for the number of seconds for bptm
to wait prior to terminating to allow the client to read all of
the data. A value of 60 should be sufficient.
--------------------------------------------------------------------------------
Etrack Incident = ET1039434
Description:
Filling a Linux LVM1 volume group with DDR can cause the restoration
to fail.
Workaround:
When mapping volumes to an LVM1 (not LVM2) volume group for a
Linux client, leave some free space in the volume group that is
equivalent to the size of one physical extent.
--------------------------------------------------------------------------------
Etrack Incident = ET1093595
Description:
When trying to view media using the NetBackup-Java Administration
Console, you would receive a time-out and NOM would report the
server as being down. The root cause of this problem was that
too many threads in NBSL were busy collecting client NetBackup
versions. Changes have been made to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1103786
Description:
A change was made to resolve an issue that caused a NetBackup
Service Layer (nbsl) core dump to occur in an exceptional case.
--------------------------------------------------------------------------------
Etrack Incident = ET1103600
Description:
A change was made to resolve an issue that caused a NetBackup
Service Layer (nbsl) to crash.
--------------------------------------------------------------------------------
Etrack Incident = ET1105269
Description:
While adding NDMP credentials from NetBackup-Java Administration
Console for UNIX and Windows, an improper error message would
appear if the NDMP add-on product was not installed on the master
server.
--------------------------------------------------------------------------------
Etrack Incident = ET1088609
Description:
Added support for the new SPR (SCSI3 Persistent Reservation)
feature for disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1053712
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
During a hot catalog recovery, if the NetBackup database (NBDB)
and the BMRDB database were recreated (a clean install) before
recovering from the backup, the current online transaction
log would not be able to be applied. This was normal and expected
behavior, however, the debug and progress logs did not give an
adequate explanation of what occurred. This issue has been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET1107363
Description:
NetBackup Windows FlashBackup uses VxMS for backup (mapping) and restore
of NTFS files. A change was made to provide a new VxMS build that supports
the direct retrieval of security descriptors from the NTFS Security
Descriptor database in VxMS.
--------------------------------------------------------------------------------
Etrack Incident = ET1106710
Description:
When upgrading from NetBackup 6.0 to NetBackup 6.5, Enterprise
Media Manager (EMM) data for SnapVault and NearStore disk
storage units were not upgrading correctly resulting in either
a failed upgrade or failed backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1050155
Description:
Device Configuration Cache would configure drives with no paths
as enabled. By default, any drives without a proper drive path
(for example, only a SCSI pass-through path) should be configured
as disabled.
--------------------------------------------------------------------------------
Etrack Incident = ET1111547
Description:
Memory was leaked in some error conditions during various disk
storage unit operations.
--------------------------------------------------------------------------------
Etrack Incident = ET1112392
Description:
Robotic drive 128 was treated as a negative number in tldd/tldcd
robot. For example, in a robot with 128 configured drives, the
last drive always failed a mount request and the syslog showed
tldd/tldcd trying to mount drive "-128".
--------------------------------------------------------------------------------
Etrack Incident = ET1098348
Description:
Verify operations on some HP-UX media servers may fail although
no problem exists when high logging levels are used.
Workaround:
To avoid this issue, ensure that VERBOSE is set to four or less
in /usr/openv/netbackup/bp.conf.
--------------------------------------------------------------------------------
Etrack Incident = ET1099020
Description:
When a drive from a back-level media server is deleted from
the NetBackup-Java Administration Console on UNIX and Windows,
the wrong drive can be deleted.
Workaround:
If the drive indices do not match between the NetBackup 5.x media
server and the NetBackup 6.x master server, then the best way of
reliably and safely deleting the drive is by using the following
variation of the tpconfig command on the NetBackup 5.x media server:
tpconfig -delete –drive -asciiname
--------------------------------------------------------------------------------
Etrack Incident = ET704750
Associated Primary Etrack = ET704746
Titan cases: 290-218-667
Description:
An offhost backup failed in the changed block processing with a
reference to an incorrectly formatted disk path. The mapped device
was a stable mirror and should not have had changed blocks.
--------------------------------------------------------------------------------
Etrack Incident = ET1095196
Associated Primary Etrack = ET1087426
Titan cases: 230-396-756
Description:
Lotus backup and restores failed when the Lotus user did not
have the read and execute permissions in the root user's home
directory or in root of file system (/).
--------------------------------------------------------------------------------
Etrack Incident = ET1096195 ET1109567
Associated Primary Etrack = ET1109565
Description:
This change addresses two problems. nbstserv would
intermittently crash while assembling duplication jobs,
particularly on Windows X64 systems. And a retried lifecycle
duplication job would fail with a status 12 after the original
job failed for any reason.
--------------------------------------------------------------------------------
Etrack Incident = ET1099115
Associated Primary Etrack = ET1073973
Titan cases: 281-138-275
Description:
The start of job could be delayed because of a busy thread
not yielding control.
--------------------------------------------------------------------------------
Etrack Incident = ET1095853
Description:
A change was made to fix a memory leak in the NOM server component.
--------------------------------------------------------------------------------
Etrack Incident = ET1101044
Associated Primary Etrack = ET1101043
Description:
A problem existed where a multi-threaded program using emmlib
would crash if its connection to nbemm was reset.
--------------------------------------------------------------------------------
Etrack Incident = ET1102615
Associated Primary Etrack = ET1104498
Description:
The target of soft links were not being restored correctly
from FlashBackup images.
--------------------------------------------------------------------------------
Etrack Incident = ET1116060
Description:
Linux restoration could break into auto-DDR mode and not allow the
user to restore the client.
--------------------------------------------------------------------------------
Etrack Incident = ET1085060
Description:
The retry functionality in some of the storage unit functions
in emmlib did not behave correctly and retries would fail for
those functions.
--------------------------------------------------------------------------------
Etrack Incident = ET1072303 ET1116293
Titan cases: 230-083-542
Description:
With PowerPath and VxVM 4.1 installed, bpdgclone would fail
when trying to enable the controller.
--------------------------------------------------------------------------------
Etrack Incident = ET1090596
Description:
An individual file restore from a snapshot failed from a
FlashBackup, Flashsnap IR backup.
Workaround:
To avoid this issue, restore from a storage unit copy.
--------------------------------------------------------------------------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Added additional status information to the SAP BRTOOLS log.
--------------------------------------------------------------------------------
Etrack Incident = ET1106918
Description:
Added code to determine if fibre transport (FT) is licensed in
NBSL to avoid a situation where multiple threads wait unnecessarily
to connect to the FT service that is not running when it is
unlicensed.
--------------------------------------------------------------------------------
Etrack Incident = ET1094270
Description:
NetBackup policies and clients are not updated in NOM.
NOM is not receiving policy updates from NBSL. Thus, any policy
updates such as added, changed, deletes are not reflected in NOM.
Workaround:
To avoid this issue, disable and enable data collection from NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1098815
Description:
If there are a large number of media servers connected to a
master server, then NOM would receive a timeout while collecting
service information if some the media servers were down or not
responding.
--------------------------------------------------------------------------------
Etrack Incident = ET1082399
Description:
An NetBackup pem core dump occurred when NBJM was terminated
with active multi-streamed jobs but nbpem remained active.
--------------------------------------------------------------------------------
Etrack Incident = ET1113359
Description:
Filling a Linux LVM1 volume group with DDR can cause the
restoration to fail.
Workaround:
When mapping volumes to an LVM1 (not LVM2) volume group for a Linux
client, leave some free space in the volume group that is equivalent
to the size of one physical extent.
--------------------------------------------------------------------------------
Etrack Incident = ET1094235
Associated Primary Etrack = ET596413
Titan cases: 280548990
Description:
Added a change so that BMR functions correctly when Linux clients
are utilizing EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1080001
Associated Primary Etrack = ET1054732
Titan cases: 220-096-800 290-755-811
Description:
vltopmenu needlessly consumes CPU cycles when waiting for an
eject operation. This happens when a robot does not have an
empty MAP/CAP for an eject operation, and causes vltopmenu to go
into a unending loop. And this caused high CPU utilization.
Additional Notes:
You could observe this problem for robots ACS or TLM or TLH, on
which you have MAP/CAP configured to eject or inject the media
(tape).
--------------------------------------------------------------------------------
Etrack Incident = ET1052425 ET1076085
Description:
A synthetic job that failed due to a media failure or other
issue could cause a subsequent synthetic job for the same
policy and client to fail.
Workaround:
To avoid this issue, manually remove the catalog image for the
failed synthetic job.
--------------------------------------------------------------------------------
Etrack Incident = ET1109705
Description:
Changes were made to resolve an NBSL core dump issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1083394
Description:
After choosing Chinese/Japanese as the language, an SQL Exception
would occur when running Media Details for Media Status report.
This issue would not occur when English was selected as the
language.
--------------------------------------------------------------------------------
Etrack Incident = ET1098718
Description:
A change was added to parse invalid start and end times in case
of incorrect db/jobs/try-files.
--------------------------------------------------------------------------------
Etrack Incident = ET1078416
Description:
When running under NBAC, a run time error occurs when any
nonadministrator user runs the Vault user interface or
command line interface when the "INSTALL_DIR\NetBackup\logs\vault"
logging directory exists but is not writable for a current user.
Workaround:
To avoid this issue, ensure that the 'INSTALL_DIR\NetBackup\logs\vault'
directory does not exist.
--------------------------------------------------------------------------------
Etrack Incident = ET1091111
Description:
A change was added to ensure that NOM properly collects SkippedFiles.
--------------------------------------------------------------------------------
Etrack Incident = ET1109595
Associated Primary Etrack = ET1109590
Titan cases: 290834099
Description:
The post-restoration boot of a Solaris client fails with the error,
"No boot block install target device is specified".
If the client originally had a VxVM encapsulated root disk that was
mirrored and a plex on any of the encapsulated volumes was disabled,
the import of the client configuration would not recognize the disk
encapsulation and fail to recreate the underlying disk slices.
--------------------------------------------------------------------------------
Etrack Incident = ET1065773
Description:
The potential for crashing nbemm existed in some error cases
when a value could not be properly initialized before the
function returned.
--------------------------------------------------------------------------------
Etrack Incident = ET1045014
Associated Primary Etrack = ET1033267
Titan cases: 281-058-574
Description:
Backup performance can be very slow for non-encrypted backups
on AIX clients.
Workaround:
To avoid this issue, create /usr/openv/netbackup/NET_BUFFER_SZ
with a value of 262144.
--------------------------------------------------------------------------------
Etrack Incident = ET1111636
Description:
Added NetApp P1 and P2 capability and support to HP-UX IA64.
--------------------------------------------------------------------------------
Etrack Incident = ET1102710
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
On servers with multiple NICs, it was possible the second NIC
would be set as the EMM server name.
Workaround:
To avoid this issue, edit the files that name the EMM server.
--------------------------------------------------------------------------------
Etrack Incident = ET1064773
Description:
Changes have been made that enable a user to unload and reload
the ASA database from the nbdb_unload command line. The
nbdb_unload [-dbn database_name] -rebuild option has been added to
the usage to defragment and remove free space in the NetBackup
databases.
Additional Notes:
Users should exercise caution when running database commands.
Connections from nbrb and nbemm are suspended while the command
executes and many NetBackup operations do not work while this is
taking place. Symantec recommends that you back up the database
first in case any write errors occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1082277
Associated Primary Etrack = ET916709
Titan cases: 280-859-612
Description:
In certain circumstances the delay between bptm and bpdm sending
their exit status to bpduplicate, and bpduplicate receiving it
could be great enough where bptm and bpdm would shutdown before
the transaction was complete. This caused bpduplicate to wait far
past the end of the actual job, and eventually fail the entire job.
--------------------------------------------------------------------------------
Etrack Incident = ET1109757
Description:
Backups would fail on HP-UX 11.31 RISC systems, and a core file
from bpnbat_helper would also be left behind.
--------------------------------------------------------------------------------
Etrack Incident = ET936750
Description:
An alternate tree that is created on an alternate host should be
deported before calling for a dispose to occur on a primary host.
--------------------------------------------------------------------------------
Etrack Incident = ET1114102
Description:
While doing a Dissimilar Disk Restore (DDR) with Bare Metal
Restore (BMR), mapping a Linux Volume Group with the option "Create
the physical volume on a partition on the remaining free space"
caused the map operation to fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1098788
Description:
A login would take more than 30 seconds and it degraded with every
new custom report. Therefore, a change was made to optimize the
login operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1098045
Description:
NetBackup 6.5 SharedDisk feature disk size is limited to 1TB
on Solaris platforms. VTOC labeling on Solaris supports disks
that are less than 1TB. For sizes greater than or equal to 1TB
EFI labeling should be used. In NetBackup 6.5 VxFI does not
support formating of EFI labeled disks. This fix adds support
for EFI labeling on Solaris.
--------------------------------------------------------------------------------
Etrack Incident = ET1059702
Description:
Busy animations would be hidden when a switch was made from
volume pool (or volume group ) to Media node, while the media
information is still being fetched.
--------------------------------------------------------------------------------
Etrack Incident = ET1115945
Associated Primary Etrack = ET1115544
Titan cases: 320063430
Description:
AIX restores fail if any of the logical volumes being restored have
an Intra-Disk policy of "inner middle" or "inner edge"
Workaround:
To avoid this issue, use DDR to exclude such volumes from the
restoration, if possible.
Additional Notes:
After you install this Release Update, you must run a new backup
on the client, or use Point-In-Time retrieval for that client
before this fix is effective. This includes retrieving the
"current" configuration from the client backup, in case the client
is unavailable for a new backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1082109
Description:
A BMR report did not show data.
--------------------------------------------------------------------------------
Etrack Incident = ET1098847
Description:
A defragmentation option has been added in NOMAdmin. This utility
supports defragmentation to improve database performance. VBR
provides this utility. It is used as a first option towards
optimizing the database.
--------------------------------------------------------------------------------
Etrack Incident = ET1029153
Associated Primary Etrack = ET1010200
Titan cases: 220-094-634
Description:
NetBackup would treat NFS v4 file systems as local on AIX. A change
has been made so that they are now properly recognized as NFS.
--------------------------------------------------------------------------------
Etrack Incident = ET1119045
Description:
Running a Point-in-Time (PIT) configuration retrieval for a
Windows client that is utilizing a UNIX or Linux Master Server
could fail due to a difference in the NetBackup client
installation path versus the INSTALLDIR setting in the registry.
The installation path uses "VERITAS" and the registry entry uses
"Veritas". This becomes a case-sensitivity issue when performing
this type of operation on a UNIX or Linux Master Server.
--------------------------------------------------------------------------------
Etrack Incident = ET1016904
Description:
Potential free space was not updated correctly for Disk Staging
Storage Units.
--------------------------------------------------------------------------------
Etrack Incident = ET997644
Description:
If the hostname length was greater than 16 characters than the
import and deport (used for backup and restore) of an EMC Symmetrix
LUN would fail.
This occurred because of an EMC bug, symmask discover hba -rename
corrupts the entry in vcmdb database.
--------------------------------------------------------------------------------
Etrack Incident = ET1081452
Description:
NBproxy crashes when getting the list of virtual machines for
VMware and the call fails.
Additional Notes:
If this occurs, you must restart nbproxy.
--------------------------------------------------------------------------------
Etrack Incident = ET1086598
Description:
NearStore jobs would fail with a status 800 while all children
jobs finished with a status 0.
--------------------------------------------------------------------------------
Etrack Incident = ET1106385
Description:
PEM would core dump when starting up and synchronizing with
Job Manager jobs that were still active and have not reported
status to PEM.
--------------------------------------------------------------------------------
Etrack Incident = ET1095098
Description:
Changes were added to resolve PEM crashes and core dumps.
--------------------------------------------------------------------------------
Etrack Incident = ET1073905
Associated Primary Etrack = ET1073903
Description:
Sybase was generating world-writable files. Changes from Sybase
have been added that resolve this security flaw by preventing ASA
from writing world-writable files.
--------------------------------------------------------------------------------
Etrack Incident = ET1120612
Description:
While activating or deactivating multiple policies from the
NetBackup-Java Administrator Console, only a few of the policies
would be activated or deactivated.
--------------------------------------------------------------------------------
Etrack Incident = ET1122064
Description:
HP EVA snapshot method libraries and vfm.conf entries have
been added for HP-UX IA64 systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1113799
Associated Primary Etrack = ET1113617
Titan cases: 220-104-735
Description:
A shared resource tree (SRT) modification could cause an inconsistent
state if the NetBackup client or NetBackup client maintenance pack
was installed twice. This problem was detected in NetBackup 6.0MP4.
The following error was encountered.
[Error] V-125-111 Internal error - SRT state is inconsistent. Cannot
proceed.
--------------------------------------------------------------------------------
Etrack Incident = ET1122374
Description:
The bpsyncinfo -add_paths did not add any paths to the cold catalog
backup sync file.
--------------------------------------------------------------------------------
Etrack Incident = ET1122139
Description:
NDMP incremental backups that included two or more paths where
the first path had no changed files were failing to verify.
Additional Notes:
This fix prevents the problem from occurring with backups taken
after this fix is installed. Backups that were taken prior to
this patch could still fail to verify. The problem does not
prevent a successful restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1116285
Associated Primary Etrack = ET1095286
Titan cases: 240-626-756 281-142-668
Description:
A SnapVault secondary incremental image is not removed when
the NetBackup image expires. This issue only happens when
images are retained for 30 days or more.
The problem is caused when some reference files are removed
from the master server during cleanup. Without these files
NetBackup cannot remove the snapshots from the secondary.
Workaround:
Retentions that are less than 30 days do not have this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1110736
Description:
Instant Recovery policies do not validate for hardware array
FIMs with a Linux master server.
Workaround:
Ignore the policy validation failure.
--------------------------------------------------------------------------------
Etrack Incident = ET1112256
Description:
Incremental hot catalog backups could hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1122849
Description:
Complete implementation of the VMware integration with support for fullvm
backup and restores, with individual fiel restore for Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1121427
Description:
The format of luns, in the case of lunmasking, would fail with
errors such as the following:
UDID##DGC##CLARIION##APM00062204899##60:06:01:60:1F:B0:18:00:09:
75:34:97:A9:31:DC:11 failed with error [Rescan of device failed.]
--------------------------------------------------------------------------------
Etrack Incident = ET1117637
Description:
The release reservation was failing because readReservation was
being called on the block device instead of the raw device.
--------------------------------------------------------------------------------
Etrack Incident = ET1106502
Description:
Machines that were deleted when they had last written media
in a server group would leave dangling references in the
database that caused the media to become unusable.
--------------------------------------------------------------------------------
Etrack Incident = ET1121101
Description:
A change has been added that enables scan disks to be skipped
for VxVM in SPR.
VxFI still scans devices for VxVM even if it is not needed. As a
result, vxdisk scan disks contributes about 19 out of every
20 seconds of on-line time, which is not necessary. Changes have
been made to skip scan disk gaps such as these.
--------------------------------------------------------------------------------
Etrack Incident = ET1125017
Associated Primary Etrack = ET1110081
Titan cases: 220-104-676
Description:
bpdbm could core dump when reading corrupted .f files.
--------------------------------------------------------------------------------
Etrack Incident = ET1119165
Description:
Backups created from Instant Recovery VSS snapshot policies may
not be able to be expired.
--------------------------------------------------------------------------------
Etrack Incident = ET1119910
Description:
A library used for SCSI persistent reservation was not being
linked to the library that provided some support functions.
--------------------------------------------------------------------------------
Etrack Incident = ET1128110
Description:
A change was added to address a potential core dump issue in
the nbemm process. This issue was not observed in the
NetBackup 6.5 GA release. It was discovered after the release,
when using a new Microsoft compiler.
--------------------------------------------------------------------------------
Etrack Incident = ET1123618
Description:
A disk online operation would fail if a NetBackup 6.5.1 disk was
formatted using an oder version of NetBackup such as NetBackup 6.5.
--------------------------------------------------------------------------------
Etrack Incident = ET1125795
Associated Primary Etrack = ET1124254
Titan cases: 220-106-791
Description:
Added a change to correct an nbpem core dump issue that occurred
after installing 6.0 MP5.
--------------------------------------------------------------------------------
Etrack Incident = ET1128742
Titan cases: 311-687-198
Description:
The HP-UX boot server process bmrbd fails with an exit code 127
during a prepare-to-restore operation.
Workaround:
To resolve this issue, stop bmrbd on the HP-UX boot server and
verify that /usr/sbin is in the PATH environment variable, and
then restart bmrbd.
--------------------------------------------------------------------------------
Etrack Incident = ET1125002
Associated Primary Etrack = ET1124350
Titan cases: 240-626-530
Description:
Restoration of a client with a DMP attached fiber device
utilizing VxVM failed during VxVM disk initialization operations.
--------------------------------------------------------------------------------
Etrack Incident = ET1130490
Description:
An incorrect patch version was being shown in NOM. Added a new
common function to send the correct patch version to NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1131127
Associated Primary Etrack = ET1121777
Titan cases: 230408646
Description:
When attempting a Media Boot on a client that is on an isolated
subnet with an SRT that was created with Solaris 10 DVD 11/06
Update 3, the Media Boot fails after the restore procedure invoked
the following tar command:
/usr/bin/tar -xf /cdrom/Solaris_10/Tools/Boot/bmr/vxvm.tar
It failed because of the following existing directory:
tar: ./tmp/root/usr: symbolic link failed: File exists
Workaround:
To avoid this issue, perform one of the following examples:
- Use the media boot with an SRT of Solaris-10 03/05 CD
OR
- Use the network boot with an SRT of Solaris 10 03/05 CD or
11/06 CD.
Additional Notes:
Setup Configuration:
====================
This issue occurred with the following configuration:
Master server:
OS:Solaris 10
NetBackup / BMR version: nbu6.0+MP4
BMR client:
OS: Solaris 10
NetBackup / BMR version:nbu6.0 +MP4
VXVM: Storage Foundation 4.1 MP1
--------------------------------------------------------------------------------
Etrack Incident = ET1126033
Description:
After an SPR (SCSI3 Persistent Reservation) unmount operation,
LUN Reservations were not being released after the backup was
complete. A change was made the ensures reservations are released
so that future backups are successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1090463
Description:
The SharePoint backup parent job would run indefinitely in the
Activity Monitor after child jobs complete.
--------------------------------------------------------------------------------
Etrack Incident = ET1087571
Description:
A Policy Execution Manager (PEM) crash occurred after policies
were deactivated and then activated. To address this issue,
an earlier fix that prevented memory leaks was removed to prevent
a double free from crashing the Policy Execution Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET1129917
Description:
Change was made to better filter the visibility of 'potential'
storage servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1132942
Description:
A problem exists in the EMM library where a conversion from
an Image Sequence might fail, but would still be reported
as a success.
--------------------------------------------------------------------------------
Etrack Incident = ET1132427
Description:
In NetBackup 6.5 GA, the Snapshot Policy Configuration Wizard
in the NetBackup Administration Console had little or no help
text for VMware.
This Update Release contains help text associated with the
VMware feature (full virtual machine backup and individual file
restore) is available.
Windows had no VMware help text in the wizard, and Java had very
little help too.
--------------------------------------------------------------------------------
Etrack Incident = ET1130566
Description:
NetBackup Resource Broker (nbrb) would fail a SharedDisk request
with an, "RB internal error," if ltid on one or more of the
media servers went offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1114250
Associated Primary Etrack = ET1114136
Titan cases: 220-104-816
Description:
When run as part of the migcons process, migmdclean inappropriately
removed all dk entries from the FHDB such that any unmade copies could
not then be made.
Workaround:
Ensure that all copies have been made before running migcons to
consolidate *any* tape or optical volumes.
--------------------------------------------------------------------------------
Etrack Incident = ET1134156
Associated Primary Etrack = ET1131768
Titan cases: 230424864
Description:
The creation of a media boot CD ISO image for AIX fails with
an mkcd error when running bmrsrtadm on a Shared Resource Tree
that is AIX version 5.3.0.50 or higher.
Workaround:
To avoid this issue, perform the following procedure:
1) Create a temporary file () with the following:
CuDv:
name = "cd0"
status = 1
chgstatus = 2
ddins = ""
location = ""
parent = ""
connwhere = ""
PdDvLn = ""
2) Run "ODMDIR=${SRTROOT}/usr/lpp/bos/inst_root/etc/objrepos /usr/bin/odmadd
"
- Where ${SRTROOT} is the top level of the Shared Resource Tree.
This adds the missing stanza to the ODM database in the Shared
Resource Tree.
--------------------------------------------------------------------------------
Etrack Incident = ET1133603
Associated Primary Etrack = ET936099
Titan cases: 220-084-917 220-097-471
Description:
The NetBackup Resource Broker (nbrb) would hang in some
scenarios, and the backup jobs would remain queued.
--------------------------------------------------------------------------------
Etrack Incident = ET1107693
Associated Primary Etrack = ET1037368
Titan cases: 220-096-910 220-123-945 220-124-001 220-135-401 281-218-316
290-883-680
Description:
Recomputing the due time of parent jobs when a child terminated
caused the parent-child association to be lost. Changed the startup
sequence so that if the Job Manager (JM) is out of sync with
pempersist, then the persistence is over-ridden by the active or
non-active jobs reported by JM.
--------------------------------------------------------------------------------
Etrack Incident = ET1128957
Description:
Incorrect error messages were being logged as specific error codes
making it difficult for the user to determine the actual problem.
--------------------------------------------------------------------------------
Etrack Incident = ET861231
Description:
Added a fix to correct an ENODEV issue that occurred on HP-UX IA64
while importing a Snapshot.
--------------------------------------------------------------------------------
Etrack Incident = ET1062790
Titan cases: 290-791-634
Description:
bpps would cause a Segmentation Fault (FLTBOUNDS) if the UID did
not exist in S10 global zone. This issue occurred only on
Solaris systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1059880
Description:
Manually-submitted, immediate backups queue very slowly if there
are no backups scheduled.
Workaround:
To avoid this issue, create a policy that schedules a job to run
in the future.
--------------------------------------------------------------------------------
Etrack Incident = ET1128914
Associated Primary Etrack = ET1114286
Titan cases: 290-836-488
Description:
When run against a successful Windows FlashBackup Image,
bpverify would core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET1133892
Description:
Expired media which was NOT originally in a scratch pool is
automatically moved to a scratch pool.
Regardless of its original volume pool (PrevPoolName) or its
original pool type, the media manager moves the expired media into a
scratch pool. This behavior is okay as long as the expired media was
originally in a scratch pool. But the media manager should leave the
expired media in the current volume pool if it was not originally in a
scratch pool as well as NetBackup 6.0.
--------------------------------------------------------------------------------
Etrack Incident = ET1136472 ET1134253 ET1148528
Description:
Adding checks for SCSI3 Persistent Reservation (SPR) that, when
turning this off, the storage servers are valid to use LUN Masking.
--------------------------------------------------------------------------------
Etrack Incident = ET1073938
Description:
Changes have been added that resolve deadlocks in JacORB.
--------------------------------------------------------------------------------
Etrack Incident = ET1136035
Description:
A BusinessCopy, ShadowImage, and TimeFinder RAW data file backup
would fail with a bptpcinfo error 13 on Linux systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1137009
Description:
The Restore Marked Files dialog has the following two options
at the top:
- Restore the entire virtual machine
- Restore only virtual machine data files
The second option has been reworded to read "Restore all virtual
machine files to the staging machine".
--------------------------------------------------------------------------------
Etrack Incident = ET1130915 ET1131223
Description:
On a Solaris platform, some backup jobs would fail while
mounting a resource.
--------------------------------------------------------------------------------
Etrack Incident = ET1133808
Description:
After formatting some LUNs with a VxVM stack, taking them online
and then offline, releasing reservations, and then bringing the
LUNs back online, it was determined that some of the LUNs would
fail to go back online.
--------------------------------------------------------------------------------
Etrack Incident = ET1137735
Description:
Currently, a shared disk is released after a backup is complete.
NetBackup should not release reservation after a device is taken
offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1138740
Description:
A race condition exists between the nbemm startup and shutdown
sequence. When the sequence of starting and stopping nbemm is
just right, nbemm can hang during shutdown with the following
message.
nbemm -terminate will not terminate nbemm in a timely fashion.
Workaround:
If this issue occurs, use a hard kill (kill -9) to shut down nbemm.
--------------------------------------------------------------------------------
Etrack Incident = ET1079753
Description:
While logging to the DB Error logs, nbemm made a unsafe thread
call that could potentially cause nbemm to crash. In NetBackup 6.5,
the db error logging was turned off. In addition, the command,
bperror -disk and some disk reporting functionality was impacted.
With this fix, nbemm error logging is turned on and the
bperror -disk and disk error reports are available.
Workaround:
Generate application logs using vxlogiew for nbemm (fid: 111)
for REM (oid: 219) to see disk volume related errors.
--------------------------------------------------------------------------------
Etrack Incident = ET1134817
Description:
A cold catalog backup failed with the following error after the
Sybase ASA database was rebuilt.
NB database backup failed, a path was not found or is inaccessible
--------------------------------------------------------------------------------
Etrack Incident = ET1137031 ET1141201
Description:
For a redirect restore of a SharePoint object to be successful,
bprd must obtain the correct NetBackup version information from the
media servers to determine if the SharePoint 2007 parameter values
should be encoded.
Encoding is performed because the SharePoint 2007 object parameters
may have spaces in them that causes command arguments to parse
improperly.
--------------------------------------------------------------------------------
Etrack Incident = ET1127683
Description:
Added support with FlashBackup-Windows Instant Recovery file restores
making it possible to backup file lists that contain mount points.
--------------------------------------------------------------------------------
Etrack Incident = ET1137032
Description:
The user interface currently allows a user to enter a credential
for a VMWare converter. This credential is not needed by VMWare
and should no longer be included.
--------------------------------------------------------------------------------
Etrack Incident = ET1138126
Description:
On a Windows platform, if the media server hostname contained
a small letter a backup or restore using EMC Symmetrix array
would fail. For example, if the hostname is "Abcdef", then the
backup fails, however if the hostname is "ABCDEF" it passes.
--------------------------------------------------------------------------------
Etrack Incident = ET1127743
Description:
The bpfis process would commit a segmentation fault during system
exit processing. This issue did not affect functionality, however,
it would leave core files.
--------------------------------------------------------------------------------
Etrack Incident = ET1100611
Description:
A change was made to fix an incorrect value that was displayed
in the Job ID, Job type, and status fields in NOM. NOM should
not show a jobId 0 value.
--------------------------------------------------------------------------------
Etrack Incident = ET1139463
Associated Primary Etrack = ET1138445
Titan cases: 320-068-210
Description:
When you deleted one vault container, all of the container's
records were deleted. This would occur whether using vltopmenu
or the command line vltcontainers.
--------------------------------------------------------------------------------
Etrack Incident = ET1136119
Associated Primary Etrack = ET1112826
Titan cases: 220-104-230 230-473-657
Description:
A change was made to fix an issue that caused NOM alerts to
not be emailed.
--------------------------------------------------------------------------------
Etrack Incident = ET1124780
Description:
Some servants in the NetBackup Service Layer (NBSL) were not
being evicted in case of errors.
NBSL has a health check mechanism that checks the health of
each manager. If any manager has a problem like, an EMM call
failed or the nbproxy went down for some reason, then that
manager was marked as failed and would be evicted. For new
managers implemented in NetBackup 6.5 such as disk, Media, Fat,
License, this was not done and the new managers would not be
evicted when there was some problem with DSM/FSM/proxy.
--------------------------------------------------------------------------------
Etrack Incident = ET1094481
Description:
The SuSE 8 client fails to restore because of a scsiLoadOrder
error.
Workaround:
To resolve this issue, remove "scsi_mod" and "sd_mod" from the
scsiLoadOrder list in the boot server file,
/tftpboot/bmr/.info.
--------------------------------------------------------------------------------
Etrack Incident = ET1128031
Description:
Performing a Shareddisk operation should reserve a LUN before a
format operation. In the case of a UNIX reservation, it should be
released before formatting as the reservation device depends on the
storage stack.
--------------------------------------------------------------------------------
Etrack Incident = ET1137782
Associated Primary Etrack = ET1131135
Titan cases: 230-431-828
Description:
Unable to connect to the NetBackup Service Layer Service on a
particular host after selecting Media and Device Manager > Media.
--------------------------------------------------------------------------------
Etrack Incident = ET1133931
Description:
A change was added to address some deadlock issues encountered in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1137975
Associated Primary Etrack = ET1119235
Titan cases: 220-125-326 240-628-676 281-176-389 281-239-168 290-868-053
Description:
An issue existed that caused status 1 and status 191 errors on
staging duplications. bpdbm would repeatedly pick up images for
staging.
--------------------------------------------------------------------------------
Etrack Incident = ET1137994
Description:
When doing a rollback against a two-Volume MBO, only one of the
volumes was restored.
--------------------------------------------------------------------------------
Etrack Incident = ET1137972
Associated Primary Etrack = ET1137865
Titan cases: 311-696-053
Description:
Offline catalog backup fails with a status 124 error on a Linux server.
Additional Notes:
Only check for VxFS Named Data Streams if processing a VxFS file system.
--------------------------------------------------------------------------------
Etrack Incident = ET1138854
Associated Primary Etrack = ET1135473
Titan cases: 240-628-279
Description:
A CORBA communication error (195) would occur during a vault
V_QUERY_BYPOOL. This error would cause the vault session to fail
with an error 332.
--------------------------------------------------------------------------------
Etrack Incident = ET1131287
Description:
IOR files written by the Job and Log managers were different than
those sent to the NBProxy. This indicated that the proxy was not
reading the manager's IOR.
--------------------------------------------------------------------------------
Etrack Incident = ET1139765
Associated Primary Etrack = ET1116213
Titan cases: 220-105-172
Description:
A change was made that corrects a case where bpmedialist would
exit without properly releasing its result set. In an environment
with a large amount of media, this "result set leak" produces
noticeable growth in nbemm memory consumption over time.
--------------------------------------------------------------------------------
Etrack Incident = ET1137270
Description:
When using SCSI3 Persistent Reservation (SPR), if the Array
command line interface (CLI) was not installed on the host,
then the "nbsharedisk release" commands would not release the
reservation.
--------------------------------------------------------------------------------
Etrack Incident = ET1140241
Description:
Added VxFI functionality to verify a reservation while offlining
the LUN to ensure that the reservation was not changed.
--------------------------------------------------------------------------------
Etrack Incident = ET1139982
Description:
If one host (host A) was holding the reservation and the other
host (host B) tried to release it, when host A executed a
"nbshareddsik release" command, it would return an error stating
that the reservation was not released. However, if the command
was run a second time, the reservation would be released.
--------------------------------------------------------------------------------
Etrack Incident = ET1136304
Description:
Threads that were allowed to be reused when an outbound CORBA
call was made would cause a deadlock when calling emmlib.
--------------------------------------------------------------------------------
Etrack Incident = ET1141863
Description:
A logic error in bpduplicate was preventing it from sending an
exit status acknowledgment to bpdm. bpdm would wait a few minutes
and then would give up, causing it to print an error in the logs
when there actually was no error. A false positive was produced.
Additional Notes:
There is no actual error and this issue happens only after the job
is already successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1109608
Associated Primary Etrack = ET1052591
Titan cases: 240-578-685
Description:
Upon an Oracle Duplication to an alternative client, Recovery
Manager (RMAN) failed to restore all of the data. The data was
being restored, and each time a restore was run, a little more
data would be restored. However RMAN passed an ORA-07445.
A change has been made that ensures an ORACLE restore to
an alternate client passes.
--------------------------------------------------------------------------------
Etrack Incident = ET1142794
Description:
A backup would fail with a bpbrm time-out when a snapshot
alternate client responded too slowly.
--------------------------------------------------------------------------------
Etrack Incident = ET1141191
Description:
A change was made to ensure that NBSL can connect to the SAN client.
--------------------------------------------------------------------------------
Etrack Incident = ET1141195
Associated Primary Etrack = ET1117970
Titan cases: 220-102-189
Description:
When vault tried to suspend media that was given an application
cluster name instead of the active node name, the operation failed.
--------------------------------------------------------------------------------
Etrack Incident = ET1144319
Associated Primary Etrack = ET1142577
Titan cases: 311721921
Description:
NetBackup 6.5 was not using the NUMBER_DATA_BUFFERS_DISK entry.
--------------------------------------------------------------------------------
Etrack Incident = ET1143101
Description:
A backup job on a Linux client using a policy that has BMR
enabled would hang for about 15 minutes after which it would
time-out with an error. A change was made to the BMR master
server daemon, bmrd to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1141844
Description:
A change has been made to address deadlock issues in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1139701
Description:
A parent job can remain active more than 24 hours after both
children jobs completed.
Workaround:
If a failed multistreamed job fails and is manually restarted,
do not attempt to restart the resulting job.
--------------------------------------------------------------------------------
Etrack Incident = ET1145202
Description:
When using the LUN reserve command an issue with a corrupt DMP
cache resulted in two paths for the DMP node (Disk_7) when there
should have been only one path. When obtaining the UDID a
corrupt DMP cache produced an invalid path that was used as the
active path to issue the reservation instead of the correct path.
--------------------------------------------------------------------------------
Etrack Incident = ET1139621
Description:
Bpduplicate was not setting the affinity ID when making a media
reservation request for a spanned duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET1144826
Description:
A fix was applied to ensure that the Jobs data is collected
accurately in certain scenarios.
--------------------------------------------------------------------------------
Etrack Incident = ET1117736
Description:
Changes have been made to correct a core file that was generated
because of a login failure. This random failure was seen using the
NetBackup-Java Administration Console and it did not affect Windows
platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET1146745
Associated Primary Etrack = ET1145215
Titan cases: 220-118-313
Description:
The expiration manager expires more than the expected number of images
if any of the images have fragment(s) that are greater than or equal
to 2GB.
1. After a volume or disk pool gets a HWM (High Water Mark) event and
after the expiring images have passed the try_to_keep date (first pass
of expiration), the volume size should decrease to the LWM (Low Water
Mark).
If the volume size does not decrease to the LWM and if any of the
volume's total_capacity or free_capacity is greater than or equal to
2GB, then the expiration manager MAY not attempt to expire any of the
other images even though they were marked as "eligible_for_expiration".
This may cause volumes to not go below the HWM or the LWM even though
there are "eligible_for_expiration" images.
2. If any of the eligible_to_expire image fragment sizes are greater
than or equal to 2GB, then the expiration manager may expire more than
the required images at a HWM event for a volume in an attempt to get
the volume size below the LWM.
--------------------------------------------------------------------------------
Etrack Incident = ET1139792
Description:
A change was made to fix an issue that caused nbstserv to crash
when shutting down services by running the command, bpdown -f -v.
--------------------------------------------------------------------------------
Etrack Incident = ET1130840
Description:
Consider a scenario of a duplicate job of multiple images that
have a disk volume in common. Allocation for that disk volume
was not held until the job was done using that disk volume if
one of the images spans from that disk volume to another. This
would make the job deadlock against itself.
--------------------------------------------------------------------------------
Etrack Incident = ET1140441
Description:
If there are more than 500 virtual machines, it takes a long time
on the user interface to show the list on the virtual machine
browse dialog. Caching of the virtual machine list and fetching the
virtual machine list on demand is now supported.
--------------------------------------------------------------------------------
Etrack Incident = ET1146673
Associated Primary Etrack = ET1143471
Titan cases: 281-221-795
Description:
Changing a machine's master server could leave invalid
references in the database. The server must be removed from the
database before it can be used with a different master server.
--------------------------------------------------------------------------------
Etrack Incident = ET1145768
Description:
nbemm takes a long time to shutdown when it is heavily loaded.
In a cluster environment, the cluster is unable to offline
under such circumstances.
nbemm waits until the Resource Event Manager processes all requests
to update the disk capacity. This can take a long time based on the
responsiveness of Disk Service Manager.
Workaround:
To avoid this issue, issue a hard kill.
--------------------------------------------------------------------------------
Etrack Incident = ET1145871
Associated Primary Etrack = ET1137937
Titan cases: 220-108-064
Description:
Duplication would fail on the second backup ID when duplicating from
an application cluster storage unit.
--------------------------------------------------------------------------------
Etrack Incident = ET1145731
Description:
An exception caught during disk activities may cause memory
corruption.
--------------------------------------------------------------------------------
Etrack Incident = ET1140439
Description:
The Snapshot wizard user interface did not have the capability
to clear the VM cache.
--------------------------------------------------------------------------------
Etrack Incident = ET1147391
Description:
bpmedia would clear the IMPORTED and MEDIA_FULL bits when you
freeze, unfreeze, suspend, or unsuspend media.
--------------------------------------------------------------------------------
Etrack Incident = ET1148419
Description:
The restoration of an AIX client that was utilizing a JFS2 file
system with an INLINE log would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1132124 ET1132117
Description:
When a backup of a VMWare machine contains a volume with the
same drive letter as the mount point on the proxy server, the
restore of the virtual machine data would fail. In addition, a
compression issue of compression frames being split between
extents occurred on a non-cluster boundary.
--------------------------------------------------------------------------------
Etrack Incident = ET1146512
Description:
In High Availability (HA) with VCS 5.0 (secure), the NetBackup
Administration Console was showing the following error message.
6006:Unable to connect server.
--------------------------------------------------------------------------------
Etrack Incident = ET1142365
Description:
Unable to connect the NOM database on the expected port number.
--------------------------------------------------------------------------------
Etrack Incident = ET1147300
Description:
BMR did not properly support the backup and restoration of Solaris
clients that had EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1150153
Description:
A file was not restored when using Snapvault with "overwrite"
selected on an HP-UX IA64 system.
--------------------------------------------------------------------------------
Etrack Incident = ET1149222
Description:
Database restores would get core files from bptm if they were
canceled.
--------------------------------------------------------------------------------
Etrack Incident = ET1150537
Description:
Data was not being collected in the database for the BMR Client
Configuration Backup Failures report. A change has been made that
ensures data is shown in this report.
--------------------------------------------------------------------------------
Etrack Incident = ET1149164
Description:
Attempting to format multiple UDID's using the
"nbsharedisk format" command failed with the following error.
"Generic error for format failure at VM"
--------------------------------------------------------------------------------
Etrack Incident = ET1150310
Description:
The automatically scheduled bpdbm Q_IMAGE_DELETE image cleanup
query would produce a core dimp in the is_catalog_backup_configured()
function when the /usr/openv/netbackup/db/class directory contained
a file or folder that was not a valid policy folder.
--------------------------------------------------------------------------------
Etrack Incident = ET1145951 ET1141888
Description:
The bpfis commands that are initiated from bppficorr would terminate
with a SIGPIPE error on HP-UX systems. While expiring snapshot
backup images, failures at intermediate stages were not detected,
and that caused orphaned snapshots.
--------------------------------------------------------------------------------
Etrack Incident = ET1149082
Description:
A FlashBackup of an EVA clone failed on an HP-UX IA64 system.
A message similar to the following is loggged in the bpbkar log:
07:19:36.757 [22800] bpbkar: WRN - /dev/rdsk/c9t0d1 is a block
special file. Backing up the raw partition.
07:19:36.757 [22800] bpbkar: Can't obtain device info for
/dev/rdsk/c9t0d1, status = -32304
Workaround:
To avoid this issue, use a different snapshot method such as
VxFS_snapshot.
Additional Notes:
This problem could affect any hardware mirror.
--------------------------------------------------------------------------------
Etrack Incident = ET1140798
Description:
An import or deport using nbsharedisk of an EMC symmetrix LUN fails
on the SUSE 9 Linux platform. In addition, a TimeFinder clone backup
fails. This issue occurs because the gethostbyname_r funtionality
does not work if a host name with a short name is present in
"/etc/hosts" file.
Workaround:
To resolve this issue, replace the following entry in the file
“/etc/nsswitch.conf”:
-hosts: files nis dns
With the following entry:
hosts: nis dns files
--------------------------------------------------------------------------------
Etrack Incident = ET1150834
Description:
The media fetch operation initiated from the NetBackup Administration
Console was taking more than 20 seconds, which was the default timeout
value for a connection timeout. This resulted in media not appearing
in the console.
Workaround:
If you encounter this issue, increase the time-out value from 20
seconds to 40 seconds on the NetBackup Administration Console.
--------------------------------------------------------------------------------
Etrack Incident = ET1151817
Description:
The lifecycle image would not get set to complete upon the
completion of lifecycle.
A call to SetComplete did not work and the ss.completed field in image
record would not get set to SS_COMPLETED. In addition, the query
Q_IMAGE_UPDATED would not work for one connect protocol.
--------------------------------------------------------------------------------
Etrack Incident = ET1143453
Associated Primary Etrack = ET1136246
Titan cases: 240-637-777
Description:
The Policy Execution Manager (PEM) ignores all streams that follow
two consecutive NEW_STREAM directives in the file list. A changed
was made to the PEM to remove consecutive NEW_STREAM directives from
the include file list prior to submitting the job to the Job Manager.
This enables the job to run without having to modify the include file
list. In addition, it backs up all of the files specified in the
include file list.
Workaround:
To resolve this issue, remove any extra NEW_STREAM directives from
the file list.
--------------------------------------------------------------------------------
Etrack Incident = ET1152707
Description:
Canceled SharedDisk jobs would not always release the disk volume.
--------------------------------------------------------------------------------
Etrack Incident = ET1154516
Associated Primary Etrack = ET1141889
Titan cases: 240-624-463
Description:
Storage unit group would not maintain the storage unit priority.
--------------------------------------------------------------------------------
Etrack Incident = ET1153517
Description:
Hot catalog backups would fail with a status 190 when using a remote
EMM server and incremental hot catalog backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1133898
Description:
Certain files were restoring incorrectly because they were truncating
because of zero data. A change was made to insure the zero data is
properly restored.
--------------------------------------------------------------------------------
Etrack Incident = ET1155366
Description:
Incremental FlashBackups with mount points that have no changed files
or folders could fail when the backup starts to process the next mount
point or attempts to validate the image.
--------------------------------------------------------------------------------
Etrack Incident = ET1155556
Associated Primary Etrack = ET1152563
Titan cases: 281-229-451
Description:
Backups to Disk Staging Storage Units (DSSU) in NetBackup 6.5 would not
work properly when using a cluster configuration. For more information
about this issue refer to the following TechNote on the Symantec
Support Web site.
http://entsupport.symantec.com/docs/293873
--------------------------------------------------------------------------------
Etrack Incident = ET1155361
Description:
In NetBackup 6.5 GA, the mmcrawl process would consume more than 1.4GB
of memory. This issue meant that mmcrawl could not be run on a
Windows 32-bit system because this type of system is limited to 2GB of
virtual space for processes and applications.
--------------------------------------------------------------------------------
Etrack Incident = ET1151172
Description:
A raw SNC Oracle backup failed with an fopen () error. The owner and
group ID of the primary resource, after the backup/snapshot, would get
reverted back to superuser. Similarly, the alternate resource that
resulted out of the snapshot did not have the similar owner and group
ID as that of the primary one.
--------------------------------------------------------------------------------
Etrack Incident = ET1139712
Description:
An issue existed where active jobs were remaining active for long
period of time with no visible progress being made.
--------------------------------------------------------------------------------
Etrack Incident = ET1152716
Description:
bpdm would not respond to terminate signals or terminate events. This
kept the cluster software from stopping bpdm during long deletes. In
addition, nbdelete on the master server could not remotely interrupt a
bpdm process.
A change was made to address both of these issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1153439
Description:
Phase 1 import fails. Import aborts (bpdm core dump).
A phase 1 import would fail because of an incorrect header file that
was not null-terminated being read. bpdm would core dump and cause the
remaining images to not be imported.
--------------------------------------------------------------------------------
Etrack Incident = ET1144481
Description:
Restores from DB2 Snapshot only backups would fail if the DB2 database
contained data managed space (DMS) containers that were created using
default paths.
--------------------------------------------------------------------------------
Etrack Incident = ET1156043
Description:
A change was added to ensure that media collection would restart in
case a failure was encountered.
--------------------------------------------------------------------------------
Etrack Incident = ET1159236
Description:
The VRTSat client package failed to install in the BMR shared
resource tree (SRT).
--------------------------------------------------------------------------------
Etrack Incident = ET1159304
Description:
The NetBackup-Java Administration Console displayed the wrong number
of media after a refresh operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1145768
Description:
An issue exists in NetBackup where you are unable to offline the
NetBackup resources with a VCS cluster because nbemm could not be
terminated.
Workaround:
To resolve this issue, kill the nbemm process.
--------------------------------------------------------------------------------
Etrack Incident = ET1158537
Description:
A Null Pointer exception would occur if a user performed any drive
cleaning operation while drive information was being retrieved.
--------------------------------------------------------------------------------
Etrack Incident = ET1157674
Description:
The Hung Job alert was raised multiple times for a single job ID by
same alert policy. A change was made to ensures the Hung Job alert
is raised only when a job runs more than the time specified in the
alert policy.
Additional Notes:
Alerts generation might be delayed.
--------------------------------------------------------------------------------
Etrack Incident = ET1157014
Description:
When restoring a BMR Linux client machine that has HBAs, the restore
would go into DDR mode even if the restore was carried out on the same
client and the client machine's hardware (disks) was not modified.
--------------------------------------------------------------------------------
Etrack Incident = ET1141469
Description:
VMWare-related changes were added in the NetBackup Service Layer
(NBSL) to improve performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Changes have been made to add additional status information to the
SAP BRTOOLS log.
--------------------------------------------------------------------------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Changes have been made to add additional status information to the
SAP BRTOOLS log.
--------------------------------------------------------------------------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Changes have been made to add additional status information to the
SAP BRTOOLS log.
--------------------------------------------------------------------------------
Etrack Incident = ET1160278
Description:
While editing the Fragment size field from Storage Unit dialog in
NetBackup-Java Administration Console on UNIX and Windows, the correct
value did not get saved under certain circumstances.
--------------------------------------------------------------------------------
Etrack Incident = ET1161183
Associated Primary Etrack = ET1137130
Titan cases: 290-857-049
Description:
There is a problem with the NetBackup upgrade process when upgrading
(from NetBackup 5.x to NetBackup 6.5) in a NetBackup cluster
environment that results in the EMM database being created in
/usr/openv, rather than on the shared disk.
Workaround:
To determine if this issue affects you, refer to the following TechNote
on the Symantec Support Web site.
http://entsupport.symantec.com/docs/293034
--------------------------------------------------------------------------------
Etrack Incident = ET1160463
Description:
The -L option for the bpverify command creates an empty log file with
no information. Normally it creates a progress log file in the path
that is supplied.
Workaround:
If the full path is supplied rather than just a filename, it should
create the file and populate it where you direct.
--------------------------------------------------------------------------------
Etrack Incident = ET1161249
Description:
BMR-enabled backup jobs would fail when backing up a BMR client with
a Linux 2.6 kernel.
This problem was encounter during a backup of a BMR client with
Linux 2.6, when an LVM volume was created in a Volume Group (VG),
that was then created using a Physical Volume (PV) on a Multi
Device (MD). The problem occurred because the BMRD server crashed
during the backup job.
--------------------------------------------------------------------------------
Etrack Incident = ET1158609
Description:
The NetBackup Policy Execution Manager (NBPEM) would crash if a
job was restarted whose schedule had been deleted from the policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1159821
Description:
A change was made to resolve an issue with volume cleanup that caused
bptm to crash under certain circumstances.
--------------------------------------------------------------------------------
Etrack Incident = ET1162160
Associated Primary Etrack = ET1129884
Titan cases: 281-199-021 281-218-316
Description:
Remote NDMP backups fail with following error.
"Error ndmpagent(pid=4100) Received continue when not PAUSED, state =
ACTIVE"
Workaround:
To avoid this issue, ensure that the fragment size is not too small
and lower the logging levels.
--------------------------------------------------------------------------------
Etrack Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes it for
some reason) and the user tries to start ltid, ltid would fail to
initialize because the drive path was invalid. Instead ltid will now
DOWN the drive/path and continue its initialization.
--------------------------------------------------------------------------------
Etrack Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes it for
some reason) and the user tries to start ltid, ltid would fail to
initialize because the drive path was invalid. Instead ltid will now
DOWN the drive/path and continue its initialization.
--------------------------------------------------------------------------------
Etrack Incident = ET1149056
Description:
Processes would hang when an interrupt occurred during some socket
writes.
--------------------------------------------------------------------------------
Etrack Incident = ET1163626
Associated Primary Etrack = ET1162799
Titan cases: 281-241-360
Description:
Attempting to restore a Basic DSU backup from a different media
server would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1162837
Description:
Changes were made to address an issue that caused nbstserv to core
dump while processing images.
--------------------------------------------------------------------------------
Etrack Incident = ET1162890
Description:
Restore for legacy Exchange would fail because the SNAP_TIME
parameter was non-zero in the image header. The restore failed
because nbwin was reading the image as being a snapshot image. If the
image was a snapshot image (SNAP_TIME was non-zero), nbwin would not
supply a valid TEMP_DIR parameter to tar32.
--------------------------------------------------------------------------------
Etrack Incident = ET1163390
Description:
Bpdm and bptm would not seek when performing a Windows FlashBackup,
single-file restore. The restore would hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1167359
Description:
The ability to seek to a new image location was not allowed for
FlashBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET1169734
Description:
A change was added to correct a potential EMM core dump issue that
would occur during a createMedia() operation.
NBLU_6.5.1 Windows
------------------
Etrack Incident = ET1080505
Description:
On device discovery an error would occur when connecting to oprd.
--------------------------------------------------------------------------------
Etrack Incident = ET1065640
Associated Primary Etrack = ET1064866
Titan cases: 240-587-968
Description:
Bmrd would core dump and fail to import a Solaris client
configuration that contained Solaris Volume Manager meta devices.
--------------------------------------------------------------------------------
Etrack Incident = ET960689
Description:
Changes have been made to enhance the error recovery for Exchange
Volume Shadow Copy Service (VSS) when VSS errors occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1081404
Associated Primary Etrack = ET1064989
Titan cases: 290-661-307
Description:
A .f catalog file that was corrupted by a disk failure or other
issue could cause bpdbm -consistency to core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET1082281
Description:
Cancellations for span requests would get lost in the NetBackup
Resource Broker (RB).
--------------------------------------------------------------------------------
Etrack Incident = ET1081354
Description:
Resolved an issue where you were unable to backup the NBAC database
in catalog backups.
--------------------------------------------------------------------------------
Etrack Incident = ET770558
Description:
For an Exchange snapshot backup, bpfis creates a NetBackup
temporary directory and copies the necessary eseutil files for
all types of snapshot backups (local and alternate client). This
should only be done for alternate client-type backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1081698
Description:
Enhancements were added in preparation for future improvements
to nbpem.exe.
--------------------------------------------------------------------------------
Etrack Incident = ET1077267
Description:
Resolved an issue that may cause nbrb to crash while shutting down.
--------------------------------------------------------------------------------
Etrack Incident = ET1035399
Description:
Added support for Exchange 2007 snapshot client (VSS).
--------------------------------------------------------------------------------
Etrack Incident = ET1051387
Description:
The list of supported VSS providers is never updated after a new
provider is added. The registry key is
HKLM\SOFTWARE\VERITAS\Symantec\BEDS\Engine\Misc\VSSProviders.
Workaround:
To resolve this issue, you can manually delete the registry, because
it is automatically regenerated the next time that an Exchange VSS
backup is attempted.
--------------------------------------------------------------------------------
Etrack Incident = ET1072077
Description:
For an Exchange VSS restore, if you attempt to restore one
database in a storage group with multiple databases, and you
select the dismount database prior to restore, and you then
select the commit after restore options, you will only mount
the one database that you restored, and not the other database.
Workaround:
To avoid this issue, you can manually mount the Exchange databases
after the restore has been successfully completed.
--------------------------------------------------------------------------------
Etrack Incident = ET798210
Description:
For Storage Foundation for Windows (SFW), after a rollback, the
volumes that were rolled back were no longer visible to VSS. However,
these volumes need to be handled during subsequent operations to
recover the volumes (another backup attempt, an image expire, and
so forth).
--------------------------------------------------------------------------------
Etrack Incident = ET1088471
Associated Primary Etrack = ET1073540
Titan cases: 220-099-481
Description:
Slow Exchange DB restores were discovered on Windows 2000 platforms
in NetBackup 6.5.
Additional Notes:
Symantec implemented, the use of overlapped I/O during an Exchange DB
restore for NetBackup 6.5 showed that an overlapped I/O on
Windows 2000 actually degraded performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1089270
Associated Primary Etrack = ET1089215
Titan cases: 240-603-428
Description:
nbpemreq is not correctly predicting backups in policies
that do not have a window open that is spanning when a
schedule is due.
--------------------------------------------------------------------------------
Etrack Incident = ET1094533
Description:
In Exchange 2007, a restore of a single DB in a Storage Group
that contains other databases that are still mounted can fail.
Workaround:
Use the dismount database option in the restore user interface to
address this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1095231
Description:
A change was added to make use of the co-location of RDSM and
STSSvc when making CORBA calls by calling
resolve_initial_references() prior to calling connectToObject().
--------------------------------------------------------------------------------
Etrack Incident = ET596414
Associated Primary Etrack = ET596413
Titan cases: 280548990
Description:
BMR did not properly support the backup and restoration of Solaris
clients that had EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1052364
Description:
BMR leaves VxSS login credentials from the restore session on the
client after it first boots.
Workaround:
To avoid this issue, remove the root user version of the credentials
file, /.vxss/credentials.
--------------------------------------------------------------------------------
Etrack Incident = ET1088607
Description:
Added SharedDisk SCSI persistent reserve (SPR) code changes in the
VxFI library.
--------------------------------------------------------------------------------
Etrack Incident = ET1084993
Description:
The resource broker (RB) would fail some jobs (mainly cleanup
jobs) with a resource broker internal error.
--------------------------------------------------------------------------------
Etrack Incident = ET1060897
Titan cases: 220-099-064
Description:
Characters that violate the naming conventions were accepted as a media ID.
These characters caused issues in the database that caused it to be
unusable and not deletable.
Valid characters are: alphanumerics, ., +, -, and _.
--------------------------------------------------------------------------------
Etrack Incident = ET1088606 ET1100978 ET1118302
Description:
Added a Disk Service Manager (DSM) API needed for the SCSI
Persistent Reservation (SPR) feature.
--------------------------------------------------------------------------------
Etrack Incident = ET1079723
Associated Primary Etrack = ET1079721
Description:
nbemm would occasionally crash (core dump) on busy systems.
This happened more frequently when NetBackup was restarted.
--------------------------------------------------------------------------------
Etrack Incident = ET1090571
Description:
The NBProxy that is used to collect jobs was being terminated
by NBSL randomly. This occurred because initialDataLoadStatus()
was performing the wrong logic. This cause the job data collection
to not function properly.
--------------------------------------------------------------------------------
Etrack Incident = ET1084947
Description:
The NBproxy core dumped while NOM was connected to NetBackup
and collecting skipped-file data.
--------------------------------------------------------------------------------
Etrack Incident = ET1096262
Associated Primary Etrack = ET1094524
Titan cases: 240-610-300
**Description:
If bpbrm or bptm terminated abnormally during the execution of
multiplexed jobs, and if the resource broker (RB) then added
another job to this multiplexed group, it was possible that a
data loss would occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1088608 ET1111471
Description:
Added a configuration option for SCSI-Persistent Reserve.
--------------------------------------------------------------------------------
Etrack Incident = ET996779
Description:
Because of changes to the hardware array rollback processing,
Exchange instant recovery (IR) snapshot processing needs to change
to perform a gen_tree during the initial snapshot processing, rather
than waiting for the rollback processing to perform the gen_tree.
--------------------------------------------------------------------------------
Etrack Incident = ET866629
Description:
On HP-UX platforms, stale physical volumes (PVs) in a volume
group (VG) prevent VxFI from importing snap volumes. As a result,
the user would see an "Invalid LVMREC" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1100827
Associated Primary Etrack = ET1100064
Titan cases: 320-060-202
Description:
Remapping a VxVM encapsulated root disk on Solaris that originally
contained two copy mirror volumes to one disk to break the mirrors
causes the root volume ("rootvol") and swap volume ("swapvol") to
have the wrong use_type field. It is incorrectly being set to "fsgen".
This causes the machine to fail to boot after the restoration has
completed because of the perceived absence of a root volume.
Workaround:
To resolve this issue, perform the following procedure:
1) On the master server, after running Prepare To Restore, run the
following:
bmrs -o query -r database -t restoreconfigfile
2) Note the name of the .restore file name for the
client from the output
3) Enter the following:
bmrc -o pull -r info -client -source
.restore -dest /tmp/client.restore
4) Edit /tmp/client.restore and find shell script code for
"rootvol" and "swapvol". Once you find the entries for
creating those volumes, search for use_type for each and
change "fsgen" in each to "root" and "swap" respectively.
5) Enter the following:
bmrc -o push -r info -c client -source /tmp/client.restore
-dest .restore
6) Continue with a normal restoration.
--------------------------------------------------------------------------------
Etrack Incident = ET1039048
Description:
Changes were added that fix nbdevquery and nbdevconfig parsing.
--------------------------------------------------------------------------------
Etrack Incident = ET1041354
Description:
A change was made to correct a usage statement (error message).
--------------------------------------------------------------------------------
Etrack Incident = ET1046330
Description:
The -media_server option is no longer required to create a
direct-attached storage server.
--------------------------------------------------------------------------------
Etrack Incident = ET1050492
Description:
A usage message showed an incorrect default for the
-creatests operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1076912
Description:
Added the new -EMM option to the nbdevquery command.
--------------------------------------------------------------------------------
Etrack Incident = ET1096261
Description:
Changes were made to enhance the DSM logging performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1003906
Description:
Shutdown of the NetBackup database (NBDB) and BMRDB databases
was prevented if the vxdbms.conf file did not exist. This caused
bprecover from a cold catalog backup to fail. This issue has
been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET1088607
Description:
Implemented SCSI3 Persistent Reservation on a SharedDisk LUN to
avoid data curruption.
--------------------------------------------------------------------------------
Etrack Incident = ET1094608
Description:
Importing EMC Symmetrix Meta Luns would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1100617
Associated Primary Etrack = ET1091665
Titan cases: 290-823-681
Description:
NetBackup Service Layer (NBSL) failed to terminate using the
"netbackup" script or "nbsl -terminate" command after starting
with an "at" command.
--------------------------------------------------------------------------------
Etrack Incident = ET1102574
Description:
In certain situations, the Global Unique Identifier (GUID) for
the primary volume changed during the hardware volume rollback
processing in VxFI. The new volume name is properly mounted
during the rollback processing, however, subsequent attempts to
restore to this volume using a file copy-back results in a corrupted
mount point.
--------------------------------------------------------------------------------
Etrack Incident = ET1059862
Associated Primary Etrack = ET1056231
Titan cases: 240-512-525
Description:
bprecover fails if the executing user never launches the NetBackup-
Java Administration Console. It fails because the
user_ops//jobs does not exist unless the Java Administration
Console was started. bprecover now checks that this directory exists
for the user and creates it if necessary.
Workaround:
To avoid this issue, launch the NetBackup-Java Administration
Console and then run bprecover.
--------------------------------------------------------------------------------
Etrack Incident = ET1098378
Description:
Span requests may fail with an error code 4000002. This occurred
because the storage unit (STU) count was incorrectly decremented.
--------------------------------------------------------------------------------
Etrack Incident = ET1094236
Associated Primary Etrack = ET596413
Titan cases: 280548990
Description:
BMR did not function correctly when AIX and HP-UX clients were
utilizing EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1047276
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
After catalog recovery, the Sybase ASA server name that was
stored in the NetBackup configuration files was checked to make
sure that all copies were consistent with each other.
--------------------------------------------------------------------------------
Etrack Incident = ET1061031
Description:
A Sig Sched call was not thread safe.
--------------------------------------------------------------------------------
Etrack Incident = ET1090451
Description:
Added support for mailbox-level backup and restore for Exchange 2007.
--------------------------------------------------------------------------------
Etrack Incident = ET1079108
Associated Primary Etrack = ET1074555
Titan cases: 220-100-495
Description:
As per NetBackup Vault Administrator's Guide, the output of the
Pick List for Robot should be sorted by the media ID. In the
reported problem, the output was sorted by slot ID. This fix
ensures that output of the Pick List for Robot adheres to what
is documented in the Vault Administrator's Guide.
--------------------------------------------------------------------------------
Etrack Incident = ET1070220
Description:
A duplication job for multiple images would terminates with a
"STUs not available" error.
--------------------------------------------------------------------------------
Etrack Incident = ET1104856
Associated Primary Etrack = ET1091014
Titan cases: 281-141-577
Description:
With a TLH library, In-use tapes were not being flagged as
"Not Ejected" in the Picking List Report. A change was made
that ensures that In-use tapes are not marked as ejected.
--------------------------------------------------------------------------------
Etrack Incident = ET1100710
Description:
Changes have been made to address performance issues that
occurred when attempting to run the following four reports when
the NOM database contained a large amount of data in it.
1)Client Summary Dashboard
2)Policy Summary Dashboard
3)Job Success Rate by Policy type
4)Job Success by Client
--------------------------------------------------------------------------------
Etrack Incident = ET1005055
Description:
Added support for SharePoint 2007 and Windows SharePoint
Server (WSS) 3.0.
Additional Notes:
Use the Microsoft SharePoint Directive "MS SharePoint - 2003"
for SharePoint 2007.
--------------------------------------------------------------------------------
Etrack Incident = ET1100685
Description:
When attempting to perform a full VM restore the newly entered staging
location did not take effect. A problem existed when writing the restore
"rename" file.
--------------------------------------------------------------------------------
Etrack Incident = ET1100697
Description:
Currently the VMWare framework does not support overwriting
existing Virtual machines (VMs). Hence these options have been
removed from the RestoreDialog options.
--------------------------------------------------------------------------------
Etrack Incident = ET1105102
Description:
The NetBackup-Java Administration Console on UNIX and Windows
becomes unresponsive while activating and deactivating more
than 50 policies.
Workaround:
If there are a large number of policies to be activated (or
deactivated), then activate (or deactivate) each policy one-by-one
or in smaller groups.
--------------------------------------------------------------------------------
Etrack Incident = ET1056259
Description:
During a duplication job of multiple images and after a
successful duplication of the first image, if all the drives are
in use by the same job, then the duplication hangs forever
waiting for drives.
--------------------------------------------------------------------------------
Etrack Incident = ET1104423
Description:
Fixed the Windows 2003 SAN Client Fibre Transport device discovery
on some Emulex FC adapters.
The SAN Client would fail to discover Fibre Transport devices and
would report an IO_DEVICE_ERROR from DeviceDiscovery when viewed
using the following command on the affected client machines.
vxlogview -o 200 -i 200
Additional Notes:
Similar changes were made to both the Windows client and the
various Fibre Transport Media Server to resolve this issue.
WARNING: If you update any FT Media Server with this Release Update,
you must update all of the Windows SAN Clients with this pack.
WARNING: If you update any Windows SAN Client with this Release
Update, you must update all of the FT Media Servers with this pack
and all of the other Windows SAN Clients.
--------------------------------------------------------------------------------
Etrack Incident = ET1080484
Description:
The Disk Polling Service(DPS) calls into the Resource Event
Manager (REM) with capacity update information that can take a
long time in a heavily loaded or large system. Such blocking calls
could cause communication errors or down media servers for disk
activity.
--------------------------------------------------------------------------------
Etrack Incident = ET1103810
Description:
Extend NDMP onto HPIA64, Solaris Opteron, Windows AMD64
--------------------------------------------------------------------------------
Etrack Incident = ET1098781
Description:
Changes have been made to correct a performance degradation in
the user interface. The user interface home page would take
more than three minutes if there were more than 500K jobs in
the database. The user interface performance would continue to
degrade as the number of historical jobs increased beyond 500K.
--------------------------------------------------------------------------------
Etrack Incident = ET1068028
Description:
Recovery Assistant fails to restore the configuration database (DB)
during a Disaster Recovery (DR) scenario.
Workaround:
To avoid this issue, specify the -s and -e, start and end date
options when invoking the Recovery Assistant.
--------------------------------------------------------------------------------
Etrack Incident = ET1079531 ET1118300
Description:
Added support of Exchange 2007 in a VCS 5.0 cluster.
--------------------------------------------------------------------------------
Etrack Incident = ET1077695
Associated Primary Etrack = ET936099
Titan cases: 220-084-917 220-097-471
Description:
Changes have been added to resolve some issues that caused the
NetBackup Resource Broker (nbrb) to hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1065536
Description:
In the NetBackup-Java Administration Console, for the host
properties of the master server, the image catalog cleanup
interval range was incorrect.
--------------------------------------------------------------------------------
Etrack Incident = ET1055292
Description:
If the scan progress failed while scanning for devices from the
Device configuration wizard, the image shown to indicate the
failure was also incorrect.
--------------------------------------------------------------------------------
Etrack Incident = ET1105104
Description:
The NetBackup-Java Administration Console on UNIX and Windows
becomes unresponsive while deleting more than 50 policies.
Workaround:
If there are large number of policies to be deleted, then delete
each policy one-by-one or in smaller groups (less than 50).
--------------------------------------------------------------------------------
Etrack Incident = ET1092075
Description:
The VMware frozen image method (FIM) was logging the Virtual
Center password when a snapshot was created.
Workaround:
This issue only occurs if Verbose is set to 3 and the bpfis
log directory exists.
--------------------------------------------------------------------------------
Etrack Incident = ET1096284
Description:
VMware backups hung when multiplexed.
Workaround:
To avoid this issue, turn off multiplexing for VMware policies.
--------------------------------------------------------------------------------
Etrack Incident = ET1102886
Description:
This Release Update contains support for the new SPR (SCSI3
Persistent Reservation) feature for disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1072317
Description:
The format of EMC Clariion LUNs would fail if the hostname was
not exactly same as was registered on the Clarrion array because
the logic of the hostname was case sensitive. A change has been
to ensure the hostname comparison logic is no longer case
sensitive.
--------------------------------------------------------------------------------
Etrack Incident = ET1110605
Associated Primary Etrack = ET1094524
Titan cases: 240-610-300
Description:
If the NetBackup Job Manager (nbjm) crashed for some reason, a job
from the new nbjm could join a multiplexed group created by the old
nbjm. This, in some extreme scenarios, would cause media to be
over-written.
--------------------------------------------------------------------------------
Etrack Incident = ET1077693
Description:
A change has been added that makes catalog queries for processed
images more efficient. This change ensures that large numbers of
images are processed in a reasonable time.
--------------------------------------------------------------------------------
Etrack Incident = ET1100179
Description:
The BMR "Prepare To Discover" operation on the NetBackup
Administration Console failed with a error for Windows systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1102521
Description:
Under NetBackup Access Control (NBAC), cluster credentials for
the server may not be renewed properly.
Workaround:
To avoid this issue, run bpnbat -loginmachine on the target host
once every 14 days.
--------------------------------------------------------------------------------
Etrack Incident = ET1094558
Description:
Under NetBackup Access Control (NBAC)and during a catalog restore,
error messages would appear in the debug logs because of missing
permissions.
--------------------------------------------------------------------------------
Etrack Incident = ET1039434
Description:
Filling a Linux LVM1 volume group with DDR can cause the restoration
to fail.
Workaround:
When mapping volumes to an LVM1 (not LVM2) volume group for a
Linux client, leave some free space in the volume group that is
equivalent to the size of one physical extent.
--------------------------------------------------------------------------------
Etrack Incident = ET1093595
Description:
When trying to view media using the NetBackup-Java Administration
Console, you would receive a time-out and NOM would report the
server as being down. The root cause of this problem was that
too many threads in NBSL were busy collecting client NetBackup
versions. Changes have been made to correct this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1103786
Description:
A change was made to resolve an issue that caused a NetBackup
Service Layer (nbsl) core dump to occur in an exceptional case.
--------------------------------------------------------------------------------
Etrack Incident = ET1103600
Description:
A change was made to resolve an issue that caused a NetBackup
Service Layer (nbsl) to crash.
--------------------------------------------------------------------------------
Etrack Incident = ET1105269
Description:
While adding NDMP credentials from NetBackup-Java Administration
Console for UNIX and Windows, an improper error message would
appear if the NDMP add-on product was not installed on the master
server.
--------------------------------------------------------------------------------
Etrack Incident = ET1088609
Description:
Added support for the new SPR (SCSI3 Persistent Reservation)
feature for disk.
--------------------------------------------------------------------------------
Etrack Incident = ET1053712
Associated Primary Etrack = ET1044565
Titan cases: 290-777-895
Description:
During a hot catalog recovery, if the NetBackup database (NBDB)
and the BMRDB database were recreated (a clean install) before
recovering from the backup, the current online transaction
log would not be able to be applied. This was normal and expected
behavior, however, the debug and progress logs did not give an
adequate explanation of what occurred. This issue has been fixed.
--------------------------------------------------------------------------------
Etrack Incident = ET1107363
Description:
NetBackup Windows FlashBackup uses VxMS for backup (mapping) and restore
of NTFS files. A change was made to provide a new VxMS build that supports
the direct retrieval of security descriptors from the NTFS Security
Descriptor database in VxMS.
--------------------------------------------------------------------------------
Etrack Incident = ET1111552
Associated Primary Etrack = ET1107730
Titan cases: 220-104-078
Description:
Automatic device configuration would not handle drive and robot
path swaps correctly. For example, if a drive and a library
swapped paths (SCSI coordinates) on Windows, the automatic
device configuration code in Enterprise Media Manager (EMM) was
not handled correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET1111552
Associated Primary Etrack = ET1107730
Titan cases: 220-104-078
Description:
Automatic device configuration would not handle drive and robot
path swaps correctly. For example, if a drive and a library
swapped paths (SCSI coordinates) on Windows, the automatic device
configuration code in EMM was not handled correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET1072056
Description:
For Exchange VSS offhost backups, the "backup only uncommitted"
option did not work. This was because there was no access to the
E0x.chk file on the snapshot volume with which to get the
lgeneration and checkpoint log file numbers.
--------------------------------------------------------------------------------
Etrack Incident = ET1106710
Description:
When upgrading from NetBackup 6.0 to NetBackup 6.5, Enterprise
Media Manager (EMM) data for SnapVault and NearStore disk
storage units were not upgrading correctly resulting in either
a failed upgrade or failed backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1079770
Description:
Changes were added that fix nbrmms core dump issues that would
result in failed backup and restore jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET1098022
Description:
After upgrading NetBackup, the reference count on nbfirescan
increases. If you attempt to uninstall this file is not removed.
Thus, uninstalling might not cleanup some folders that should
be removed.
Workaround:
To resolve this issue, manually remove the file if it remains
after you uninstall.
--------------------------------------------------------------------------------
Etrack Incident = ET1050155
Description:
Device Configuration Cache would configure drives with no paths
as enabled. By default, any drives without a proper drive path
(for example, only a SCSI pass-through path) should be configured
as disabled.
--------------------------------------------------------------------------------
Etrack Incident = ET1111547
Description:
Memory was leaked in some error conditions during various disk
storage unit operations.
--------------------------------------------------------------------------------
Etrack Incident = ET1112392
Description:
Robotic drive 128 was treated as a negative number in tldd/tldcd
robot. For example, in a robot with 128 configured drives, the
last drive always failed a mount request and the syslog showed
tldd/tldcd trying to mount drive "-128".
--------------------------------------------------------------------------------
Etrack Incident = ET1099020
Description:
When a drive from a back-level media server is deleted from
the NetBackup-Java Administration Console on UNIX and Windows,
the wrong drive can be deleted.
Workaround:
If the drive indices do not match between the NetBackup 5.x media
server and the NetBackup 6.x master server, then the best way of
reliably and safely deleting the drive is by using the following
variation of the tpconfig command on the NetBackup 5.x media server:
tpconfig -delete –drive -asciiname
--------------------------------------------------------------------------------
Etrack Incident = ET1095196
Associated Primary Etrack = ET1087426
Titan cases: 230-396-756
Description:
Lotus backup and restores failed when the Lotus user did not
have the read and execute permissions in the root user's home
directory or in root of file system (/).
--------------------------------------------------------------------------------
Etrack Incident = ET1096195 ET1109567
Associated Primary Etrack = ET1109565
Description:
This change addresses two problems. nbstserv would
intermittently crash while assembling duplication jobs,
particularly on Windows X64 systems. And a retried lifecycle
duplication job would fail with a status 12 after the original
job failed for any reason.
--------------------------------------------------------------------------------
Etrack Incident = ET1099115
Associated Primary Etrack = ET1073973
Titan cases: 281-138-275
Description:
The start of job could be delayed because of a busy thread
not yielding control.
--------------------------------------------------------------------------------
Etrack Incident = ET1095853
Description:
A change was made to fix a memory leak in the NOM server component.
--------------------------------------------------------------------------------
Etrack Incident = ET1101044
Associated Primary Etrack = ET1101043
Description:
A problem existed where a multi-threaded program using emmlib
would crash if its connection to nbemm was reset.
--------------------------------------------------------------------------------
Etrack Incident = ET1102615
Associated Primary Etrack = ET1104498
Description:
The target of soft links were not being restored correctly
from FlashBackup images.
--------------------------------------------------------------------------------
Etrack Incident = ET1116060
Description:
Linux restoration could break into auto-DDR mode and not allow the
user to restore the client.
--------------------------------------------------------------------------------
Etrack Incident = ET1085060
Description:
The retry functionality in some of the storage unit functions
in emmlib did not behave correctly and retries would fail for
those functions.
--------------------------------------------------------------------------------
Etrack Incident = ET1090596
Description:
An individual file restore from a snapshot failed from a
FlashBackup, Flashsnap IR backup.
Workaround:
To avoid this issue, restore from a storage unit copy.
--------------------------------------------------------------------------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Added additional status information to the SAP BRTOOLS log.
--------------------------------------------------------------------------------
Etrack Incident = ET1106918
Description:
Added code to determine if fibre transport (FT) is licensed in
NBSL to avoid a situation where multiple threads wait unnecessarily
to connect to the FT service that is not running when it is
unlicensed.
--------------------------------------------------------------------------------
Etrack Incident = ET1094270
Description:
NetBackup policies and clients are not updated in NOM.
NOM is not receiving policy updates from NBSL. Thus, any policy
updates such as added, changed, deletes are not reflected in NOM.
Workaround:
To avoid this issue, disable and enable data collection from NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1098815
Description:
If there are a large number of media servers connected to a
master server, then NOM would receive a timeout while collecting
service information if some the media servers were down or not
responding.
--------------------------------------------------------------------------------
Etrack Incident = ET1088610
Description:
Added code for the new SharedDisk SCSI Persistent Reservation (SPR)
feature contained in this Release Update.
--------------------------------------------------------------------------------
Etrack Incident = ET1082399
Description:
An NetBackup pem core dump occurred when NBJM was terminated
with active multi-streamed jobs but nbpem remained active.
--------------------------------------------------------------------------------
Etrack Incident = ET1113359
Description:
Filling a Linux LVM1 volume group with DDR can cause the
restoration to fail.
Workaround:
When mapping volumes to an LVM1 (not LVM2) volume group for a Linux
client, leave some free space in the volume group that is equivalent
to the size of one physical extent.
--------------------------------------------------------------------------------
Etrack Incident = ET1094235
Associated Primary Etrack = ET596413
Titan cases: 280548990
Description:
Added a change so that BMR functions correctly when Linux clients
are utilizing EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1080001
Associated Primary Etrack = ET1054732
Titan cases: 220-096-800 290-755-811
Description:
vltopmenu needlessly consumes CPU cycles when waiting for an
eject operation. This happens when a robot does not have an
empty MAP/CAP for an eject operation, and causes vltopmenu to go
into a unending loop. And this caused high CPU utilization.
Additional Notes:
You could observe this problem for robots ACS or TLM or TLH, on
which you have MAP/CAP configured to eject or inject the media
(tape).
--------------------------------------------------------------------------------
Etrack Incident = ET1052425 ET1076085
Description:
A synthetic job that failed due to a media failure or other
issue could cause a subsequent synthetic job for the same
policy and client to fail.
Workaround:
To avoid this issue, manually remove the catalog image for the
failed synthetic job.
--------------------------------------------------------------------------------
Etrack Incident = ET1065442
Description:
During an import and verify operation and also during some
backups (such as a Sharepoint backup), if the log message
level is set to 5 or more, then those operations may crash
because of two log messages.
--------------------------------------------------------------------------------
Etrack Incident = ET1109705
Description:
Changes were made to resolve an NBSL core dump issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1083394
Description:
After choosing Chinese/Japanese as the language, an SQL Exception
would occur when running Media Details for Media Status report.
This issue would not occur when English was selected as the
language.
--------------------------------------------------------------------------------
Etrack Incident = ET1098718
Description:
A change was added to parse invalid start and end times in case
of incorrect db/jobs/try-files.
--------------------------------------------------------------------------------
Etrack Incident = ET1078416
Description:
When running under NBAC, a run time error occurs when any
nonadministrator user runs the Vault user interface or
command line interface when the "INSTALL_DIR\NetBackup\logs\vault"
logging directory exists but is not writable for a current user.
Workaround:
To avoid this issue, ensure that the 'INSTALL_DIR\NetBackup\logs\vault'
directory does not exist.
--------------------------------------------------------------------------------
Etrack Incident = ET1091111
Description:
A change was added to ensure that NOM properly collects SkippedFiles.
--------------------------------------------------------------------------------
Etrack Incident = ET1109595
Associated Primary Etrack = ET1109590
Titan cases: 290834099
Description:
The post-restoration boot of a Solaris client fails with the error,
"No boot block install target device is specified".
If the client originally had a VxVM encapsulated root disk that was
mirrored and a plex on any of the encapsulated volumes was disabled,
the import of the client configuration would not recognize the disk
encapsulation and fail to recreate the underlying disk slices.
--------------------------------------------------------------------------------
Etrack Incident = ET1065773
Description:
The potential for crashing nbemm existed in some error cases
when a value could not be properly initialized before the
function returned.
--------------------------------------------------------------------------------
Etrack Incident = ET1090656
Description:
Bpfilter.exe for Windows is no longer used for normal backups and
restores, however, it still needs to be available for bpimport and
bpduplicate to work successfully. Added code that allows bpfilter.exe
to run for these cases.
--------------------------------------------------------------------------------
Etrack Incident = ET1064773
Description:
Changes have been made that enable a user to unload and reload
the ASA database from the nbdb_unload command line. The
nbdb_unload [-dbn database_name] -rebuild option has been added to
the usage to defragment and remove free space in the NetBackup
databases.
Additional Notes:
Users should exercise caution when running database commands.
Connections from nbrb and nbemm are suspended while the command
executes and many NetBackup operations do not work while this is
taking place. Symantec recommends that you back up the database
first in case any write errors occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1082277
Associated Primary Etrack = ET916709
Titan cases: 280-859-612
Description:
In certain circumstances the delay between bptm and bpdm sending
their exit status to bpduplicate, and bpduplicate receiving it
could be great enough where bptm and bpdm would shutdown before
the transaction was complete. This caused bpduplicate to wait far
past the end of the actual job, and eventually fail the entire job.
--------------------------------------------------------------------------------
Etrack Incident = ET1114102
Description:
While doing a Dissimilar Disk Restore (DDR) with Bare Metal
Restore (BMR), mapping a Linux Volume Group with the option "Create
the physical volume on a partition on the remaining free space"
caused the map operation to fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1098788
Description:
A login would take more than 30 seconds and it degraded with every
new custom report. Therefore, a change was made to optimize the
login operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1098045
Description:
NetBackup 6.5 SharedDisk feature disk size is limited to 1TB
on Solaris platforms. VTOC labeling on Solaris supports disks
that are less than 1TB. For sizes greater than or equal to 1TB
EFI labeling should be used. In NetBackup 6.5 VxFI does not
support formating of EFI labeled disks. This fix adds support
for EFI labeling on Solaris.
--------------------------------------------------------------------------------
Etrack Incident = ET1059702
Description:
Busy animations would be hidden when a switch was made from
volume pool (or volume group ) to Media node, while the media
information is still being fetched.
--------------------------------------------------------------------------------
Etrack Incident = ET1115945
Associated Primary Etrack = ET1115544
Titan cases: 320063430
Description:
AIX restores fail if any of the logical volumes being restored have
an Intra-Disk policy of "inner middle" or "inner edge"
Workaround:
To avoid this issue, use DDR to exclude such volumes from the
restoration, if possible.
Additional Notes:
After you install this Release Update, you must run a new backup
on the client, or use Point-In-Time retrieval for that client
before this fix is effective. This includes retrieving the
"current" configuration from the client backup, in case the client
is unavailable for a new backup.
--------------------------------------------------------------------------------
Etrack Incident = ET1082109
Description:
A BMR report did not show data.
--------------------------------------------------------------------------------
Etrack Incident = ET1098847
Description:
A defragmentation option has been added in NOMAdmin. This utility
supports defragmentation to improve database performance. VBR
provides this utility. It is used as a first option towards
optimizing the database.
--------------------------------------------------------------------------------
Etrack Incident = ET1047963
Description:
The binary stamp version did not appear on the NetApp provider dll.
--------------------------------------------------------------------------------
Etrack Incident = ET1119045
Description:
Running a Point-in-Time (PIT) configuration retrieval for a
Windows client that is utilizing a UNIX or Linux Master Server
could fail due to a difference in the NetBackup client
installation path versus the INSTALLDIR setting in the registry.
The installation path uses "VERITAS" and the registry entry uses
"Veritas". This becomes a case-sensitivity issue when performing
this type of operation on a UNIX or Linux Master Server.
--------------------------------------------------------------------------------
Etrack Incident = ET1109693
Associated Primary Etrack = ET1109580
Titan cases: 220104550
Description:
A BMR Windows restore on the same hardware will occassionally
drop the user into the interactive disk mapping utility.
Workaround:
To continue the restore, map the disks manually and continue.
There is no workaround to restore full automation.
--------------------------------------------------------------------------------
Etrack Incident = ET1016904
Description:
Potential free space was not updated correctly for Disk Staging
Storage Units.
--------------------------------------------------------------------------------
Etrack Incident = ET997644
Description:
If the hostname length was greater than 16 characters than the
import and deport (used for backup and restore) of an EMC Symmetrix
LUN would fail.
This occurred because of an EMC bug, symmask discover hba -rename
corrupts the entry in vcmdb database.
--------------------------------------------------------------------------------
Etrack Incident = ET1081452
Description:
NBproxy crashes when getting the list of virtual machines for
VMware and the call fails.
Additional Notes:
If this occurs, you must restart nbproxy.
--------------------------------------------------------------------------------
Etrack Incident = ET1095687
Description:
The snapshot wizard was unable to get the list of virtual
machines if the list of virtual machines became too large.
Workaround:
To avoid this issue, manually enter the virtual machines for a
policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1086598
Description:
NearStore jobs would fail with a status 800 while all children
jobs finished with a status 0.
--------------------------------------------------------------------------------
Etrack Incident = ET1106385
Description:
PEM would core dump when starting up and synchronizing with
Job Manager jobs that were still active and have not reported
status to PEM.
--------------------------------------------------------------------------------
Etrack Incident = ET1095098
Description:
Changes were added to resolve PEM crashes and core dumps.
--------------------------------------------------------------------------------
Etrack Incident = ET1120612
Description:
While activating or deactivating multiple policies from the
NetBackup-Java Administrator Console, only a few of the policies
would be activated or deactivated.
--------------------------------------------------------------------------------
Etrack Incident = ET1122374
Description:
The bpsyncinfo -add_paths did not add any paths to the cold catalog
backup sync file.
--------------------------------------------------------------------------------
Etrack Incident = ET1122139
Description:
NDMP incremental backups that included two or more paths where
the first path had no changed files were failing to verify.
Additional Notes:
This fix prevents the problem from occurring with backups taken
after this fix is installed. Backups that were taken prior to
this patch could still fail to verify. The problem does not
prevent a successful restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1116285
Associated Primary Etrack = ET1095286
Titan cases: 240-626-756 281-142-668
Description:
A SnapVault secondary incremental image is not removed when
the NetBackup image expires. This issue only happens when
images are retained for 30 days or more.
The problem is caused when some reference files are removed
from the master server during cleanup. Without these files
NetBackup cannot remove the snapshots from the secondary.
Workaround:
Retentions that are less than 30 days do not have this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1110736
Description:
Instant Recovery policies do not validate for hardware array
FIMs with a Linux master server.
Workaround:
Ignore the policy validation failure.
--------------------------------------------------------------------------------
Etrack Incident = ET1112256
Description:
Incremental hot catalog backups could hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1122849
Description:
Complete implementation of the VMware integration with support for fullvm
backup and restores, with individual fiel restore for Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1121427
Description:
The format of luns, in the case of lunmasking, would fail with
errors such as the following:
UDID##DGC##CLARIION##APM00062204899##60:06:01:60:1F:B0:18:00:09:
75:34:97:A9:31:DC:11 failed with error [Rescan of device failed.]
--------------------------------------------------------------------------------
Etrack Incident = ET1117637
Description:
The release reservation was failing because readReservation was
being called on the block device instead of the raw device.
--------------------------------------------------------------------------------
Etrack Incident = ET1106502
Description:
Machines that were deleted when they had last written media
in a server group would leave dangling references in the
database that caused the media to become unusable.
--------------------------------------------------------------------------------
Etrack Incident = ET1100849
Description:
This Release Update provides the ability to manually add a
virtual machine client to a policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1103373
Description:
A change was added that enables a user to configure the Snapshot
Wizard timeout.
--------------------------------------------------------------------------------
Etrack Incident = ET1100855
Description:
Added validation logic to make the Snapshot mount point mandatory
in the policy configuration for VMWare.
--------------------------------------------------------------------------------
Etrack Incident = ET1100858
Description:
A change was added to the Snapshot client wizard so that it
selects the proxy server by default.
--------------------------------------------------------------------------------
Etrack Incident = ET1121486
Description:
The NetBackup Administration Console crashed after selecting
"SharedDisk" in the Host Properties node.
--------------------------------------------------------------------------------
Etrack Incident = ET1107986 ET1129433
Description:
The Virtual machine replace radio options were removed from the
VM restore dialog box in the VMware restore user interface.
Removing these options ensures that the VMware restores are
successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1125017
Associated Primary Etrack = ET1110081
Titan cases: 220-104-676
Description:
bpdbm could core dump when reading corrupted .f files.
--------------------------------------------------------------------------------
Etrack Incident = ET1122725
Description:
Attempting to add the NetBackup 6.5 Release Update 1 (6.5.1) to a
NetBackup 6.5 Client in the shared resource tree (SRT) failed with
an error message that said the specified MSI file "is not a valid
NetBackup Maintenance Pack install image."
--------------------------------------------------------------------------------
Etrack Incident = ET1119165
Description:
Backups created from Instant Recovery VSS snapshot policies may
not be able to be expired.
--------------------------------------------------------------------------------
Etrack Incident = ET1121234
Description:
A change has been added to correct a usability issue in the
Snapshot configuration wizard for VMware. If the VM Proxy
was not configured the user should be shown the appropriate
message when using the Snapshot wizard for VMware option.
--------------------------------------------------------------------------------
Etrack Incident = ET1070786
Description:
Rank duplication and sorting errors were fixed on the Host
roperties > Data Classification Page in the Administration Console.
--------------------------------------------------------------------------------
Etrack Incident = ET1128110
Description:
A change was added to address a potential core dump issue in
the nbemm process. This issue was not observed in the
NetBackup 6.5 GA release. It was discovered after the release,
when using a new Microsoft compiler.
--------------------------------------------------------------------------------
Etrack Incident = ET1125795
Associated Primary Etrack = ET1124254
Titan cases: 220-106-791
Description:
Added a change to correct an nbpem core dump issue that occurred
after installing 6.0 MP5.
--------------------------------------------------------------------------------
Etrack Incident = ET1125002
Associated Primary Etrack = ET1124350
Titan cases: 240-626-530
Description:
Restoration of a client with a DMP attached fiber device
utilizing VxVM failed during VxVM disk initialization operations.
--------------------------------------------------------------------------------
Etrack Incident = ET1130490
Description:
An incorrect patch version was being shown in NOM. Added a new
common function to send the correct patch version to NOM.
--------------------------------------------------------------------------------
Etrack Incident = ET1126033
Description:
After an SPR (SCSI3 Persistent Reservation) unmount operation,
LUN Reservations were not being released after the backup was
complete. A change was made the ensures reservations are released
so that future backups are successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1090463
Description:
The SharePoint backup parent job would run indefinitely in the
Activity Monitor after child jobs complete.
--------------------------------------------------------------------------------
Etrack Incident = ET1120589
Description:
The Snapshot Client button was not functional in the Change
Attributes dialog box.
--------------------------------------------------------------------------------
Etrack Incident = ET1087571
Description:
A Policy Execution Manager (PEM) crash occurred after policies
were deactivated and then activated. To address this issue,
an earlier fix that prevented memory leaks was removed to prevent
a double free from crashing the Policy Execution Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET1129917
Description:
Change was made to better filter the visibility of 'potential'
storage servers.
--------------------------------------------------------------------------------
Etrack Incident = ET1132942
Description:
A problem exists in the EMM library where a conversion from
an Image Sequence might fail, but would still be reported
as a success.
--------------------------------------------------------------------------------
Etrack Incident = ET1132427
Description:
In NetBackup 6.5 GA, the Snapshot Policy Configuration Wizard
in the NetBackup Administration Console had little or no help
text for VMware.
This Update Release contains help text associated with the
VMware feature (full virtual machine backup and individual file
restore) is available.
Windows had no VMware help text in the wizard, and Java had very
little help too.
--------------------------------------------------------------------------------
Etrack Incident = ET1129806
Description:
A virtual machine (VM) restore does not allow you to change the
file state in the list view pane. Thus, when restoring a full
virtual machine (FULLVM), the check box should be grayed out.
--------------------------------------------------------------------------------
Etrack Incident = ET1132824
Description:
The menu item, Restore for Virtual Machine backup, did not
appear on the Action > Select Restore Type menu.
--------------------------------------------------------------------------------
Etrack Incident = ET1130566
Description:
NetBackup Resource Broker (nbrb) would fail a SharedDisk request
with an, "RB internal error," if ltid on one or more of the
media servers went offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1134691
Description:
The VMware vcbVmName call would take a very long time on large
configurations. A caching mechanism was added to reduce the
overhead of these calls.
--------------------------------------------------------------------------------
Etrack Incident = ET1133181
Description:
Changes were made to enhance the messages that apply when a
vmware client already exits when adding new clients to policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1129495
Description:
A change was added that makes the, ALL_LOCAL_DRIVES value, the only
value that you can enter when you run FULLVM types of backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1111756
Description:
The user interface allows a user to remove Snapshot mountpoint
on policy. Changes were made to make the mount point mandatory
in a policy configuration.
--------------------------------------------------------------------------------
Etrack Incident = ET1133292
Associated Primary Etrack = ET1126047
Titan cases: 311-670-985
Description:
Selecting Full Backup > BMR Restore >Full Backup > BMR Restore
could lead to a hang on a second BMR restore.
Workaround:
To resolve this issue, perform the second restore on a different
calendar day than the first restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1133603
Associated Primary Etrack = ET936099
Titan cases: 220-084-917 220-097-471
Description:
The NetBackup Resource Broker (nbrb) would hang in some
scenarios, and the backup jobs would remain queued.
--------------------------------------------------------------------------------
Etrack Incident = ET1107693
Associated Primary Etrack = ET1037368
Titan cases: 220-096-910 220-123-945 220-124-001 220-135-401 281-218-316
290-883-680
Description:
Recomputing the due time of parent jobs when a child terminated
caused the parent-child association to be lost. Changed the startup
sequence so that if the Job Manager (JM) is out of sync with
pempersist, then the persistence is over-ridden by the active or
non-active jobs reported by JM.
--------------------------------------------------------------------------------
Etrack Incident = ET1135522
Description:
The Virtual Machine credentials entered in MFC user interface
had the wrong index.
--------------------------------------------------------------------------------
Etrack Incident = ET1128957
Description:
Incorrect error messages were being logged as specific error codes
making it difficult for the user to determine the actual problem.
--------------------------------------------------------------------------------
Etrack Incident = ET1131628
Description:
A user needs to use a register disk with an "ignore existing"
call to ensure that a SCSI3 Persistent Reservation (SPR) works
with VxDMP.
--------------------------------------------------------------------------------
Etrack Incident = ET1135746
Description:
Added a change to the label of the second restore option on
the Restore Marked Files dialog.
--------------------------------------------------------------------------------
Etrack Incident = ET1107991
Description:
The Oracle user enumeration was broken for the Oracle XML
Archiver on Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1059880
Description:
Manually-submitted, immediate backups queue very slowly if there
are no backups scheduled.
Workaround:
To avoid this issue, create a policy that schedules a job to run
in the future.
--------------------------------------------------------------------------------
Etrack Incident = ET1128914
Associated Primary Etrack = ET1114286
Titan cases: 290-836-488
Description:
When run against a successful Windows FlashBackup Image,
bpverify would core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET1136430
Associated Primary Etrack = ET1109578
Titan cases: 220104553
Description:
During a BMR Restore on Windows, the Disk Mapping utility enables
you to map a partition to a disk that is slightly to small.
Workaround:
To avoid this issue, shrink the size of the partition being mapped.
--------------------------------------------------------------------------------
Etrack Incident = ET1133892
Description:
Expired media which was NOT originally in a scratch pool is
automatically moved to a scratch pool.
Regardless of its original volume pool (PrevPoolName) or its
original pool type, the media manager moves the expired media into a
scratch pool. This behavior is okay as long as the expired media was
originally in a scratch pool. But the media manager should leave the
expired media in the current volume pool if it was not originally in a
scratch pool as well as NetBackup 6.0.
--------------------------------------------------------------------------------
Etrack Incident = ET1136472 ET1134253 ET1148528
Description:
Adding checks for SCSI3 Persistent Reservation (SPR) that, when
turning this off, the storage servers are valid to use LUN Masking.
--------------------------------------------------------------------------------
Etrack Incident = ET1073938
Description:
Changes have been added that resolve deadlocks in JacORB.
--------------------------------------------------------------------------------
Etrack Incident = ET1133802
Description:
All of the customized data classifications were not appearing in
Data Classification drop-down box.
--------------------------------------------------------------------------------
Etrack Incident = ET1107991
Description:
The Oracle user enumeration was broken for the Oracle XML Archiver
on Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1134452
Description:
If a user created a new classification and left the description blank on
the Host Properties Data Classification Page, the Data Classification
description appeared as unreadable characters.
--------------------------------------------------------------------------------
Etrack Incident = ET1098396
Associated Primary Etrack = ET1075821
Titan cases: 281-124-171
Description:
Alternate restore of Non-English character folder and file names
fails when restoring from a Windows source client to a Windows
destination client.
--------------------------------------------------------------------------------
Etrack Incident = ET1137009
Description:
The Restore Marked Files dialog has the following two options
at the top:
- Restore the entire virtual machine
- Restore only virtual machine data files
The second option has been reworded to read "Restore all virtual
machine files to the staging machine".
--------------------------------------------------------------------------------
Etrack Incident = ET1133019
Description:
The NetBackup Administration Console for Windows did not include
Lifecycle policies in the STU list under the Schedule Attribute tab.
--------------------------------------------------------------------------------
Etrack Incident = ET1137857 ET1078416
Description:
If a non-administrator user ran the Vault Reports through the
NetBackup Administration Console for Windows, a run-time error
would occur if the "INSTALL_DIR\NetBackup\logs\vault" logging
directory existed but was not writable for the current user.
Workaround:
To avoid this issue, ensure that the "INSTALL_DIR\NetBackup\logs\vault"
directory does not exist.
--------------------------------------------------------------------------------
Etrack Incident = ET1137735
Description:
Currently, a shared disk is released after a backup is complete.
NetBackup should not release reservation after a device is taken
offline.
--------------------------------------------------------------------------------
Etrack Incident = ET1138740
Description:
A race condition exists between the nbemm startup and shutdown
sequence. When the sequence of starting and stopping nbemm is
just right, nbemm can hang during shutdown with the following
message.
nbemm -terminate will not terminate nbemm in a timely fashion.
Workaround:
If this issue occurs, use a hard kill (kill -9) to shut down nbemm.
--------------------------------------------------------------------------------
Etrack Incident = ET1079753
Description:
While logging to the DB Error logs, nbemm made a unsafe thread
call that could potentially cause nbemm to crash. In NetBackup 6.5,
the db error logging was turned off. In addition, the command,
bperror -disk and some disk reporting functionality was impacted.
With this fix, nbemm error logging is turned on and the
bperror -disk and disk error reports are available.
Workaround:
Generate application logs using vxlogiew for nbemm (fid: 111)
for REM (oid: 219) to see disk volume related errors.
--------------------------------------------------------------------------------
Etrack Incident = ET1134817
Description:
A cold catalog backup failed with the following error after the
Sybase ASA database was rebuilt.
NB database backup failed, a path was not found or is inaccessible
--------------------------------------------------------------------------------
Etrack Incident = ET1137031 ET1141201
Description:
For a redirect restore of a SharePoint object to be successful,
bprd must obtain the correct NetBackup version information from the
media servers to determine if the SharePoint 2007 parameter values
should be encoded.
Encoding is performed because the SharePoint 2007 object parameters
may have spaces in them that causes command arguments to parse
improperly.
--------------------------------------------------------------------------------
Etrack Incident = ET1127683
Description:
Added support with FlashBackup-Windows Instant Recovery file restores
making it possible to backup file lists that contain mount points.
--------------------------------------------------------------------------------
Etrack Incident = ET1137032
Description:
The user interface currently allows a user to enter a credential
for a VMWare converter. This credential is not needed by VMWare
and should no longer be included.
--------------------------------------------------------------------------------
Etrack Incident = ET1138126
Description:
On a Windows platform, if the media server hostname contained
a small letter a backup or restore using EMC Symmetrix array
would fail. For example, if the hostname is "Abcdef", then the
backup fails, however if the hostname is "ABCDEF" it passes.
--------------------------------------------------------------------------------
Etrack Incident = ET1127743
Description:
The bpfis process would commit a segmentation fault during system
exit processing. This issue did not affect functionality, however,
it would leave core files.
--------------------------------------------------------------------------------
Etrack Incident = ET1138508
Description:
Some controls on the General Server Page and the Exchange Page
were not visible.
--------------------------------------------------------------------------------
Etrack Incident = ET1100611
Description:
A change was made to fix an incorrect value that was displayed
in the Job ID, Job type, and status fields in NOM. NOM should
not show a jobId 0 value.
--------------------------------------------------------------------------------
Etrack Incident = ET1139463
Associated Primary Etrack = ET1138445
Titan cases: 320-068-210
Description:
When you deleted one vault container, all of the container's
records were deleted. This would occur whether using vltopmenu
or the command line vltcontainers.
--------------------------------------------------------------------------------
Etrack Incident = ET1136119
Associated Primary Etrack = ET1112826
Titan cases: 220-104-230 230-473-657
Description:
A change was made to fix an issue that caused NOM alerts to
not be emailed.
--------------------------------------------------------------------------------
Etrack Incident = ET1124780
Description:
Some servants in the NetBackup Service Layer (NBSL) were not
being evicted in case of errors.
NBSL has a health check mechanism that checks the health of
each manager. If any manager has a problem like, an EMM call
failed or the nbproxy went down for some reason, then that
manager was marked as failed and would be evicted. For new
managers implemented in NetBackup 6.5 such as disk, Media, Fat,
License, this was not done and the new managers would not be
evicted when there was some problem with DSM/FSM/proxy.
--------------------------------------------------------------------------------
Etrack Incident = ET1128031
Description:
Performing a Shareddisk operation should reserve a LUN before a
format operation. In the case of a UNIX reservation, it should be
released before formatting as the reservation device depends on the
storage stack.
--------------------------------------------------------------------------------
Etrack Incident = ET1133931
Description:
A change was added to address some deadlock issues encountered in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1137975
Associated Primary Etrack = ET1119235
Titan cases: 220-125-326 240-628-676 281-176-389 281-239-168 290-868-053
Description:
An issue existed that caused status 1 and status 191 errors on
staging duplications. bpdbm would repeatedly pick up images for
staging.
--------------------------------------------------------------------------------
Etrack Incident = ET1134673
Description:
A VMware thaw waiting for a directory to become unused would
cause all VMware backups to fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1137994
Description:
When doing a rollback against a two-Volume MBO, only one of the
volumes was restored.
--------------------------------------------------------------------------------
Etrack Incident = ET1130488
Description:
Corrected some checks for VMware and non-VMware backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1132117 ET1133263
Description:
The restore of embedded and compressed files were failing. The
embedded file restore problems were preventing a restore of the
virtual machine.
--------------------------------------------------------------------------------
Etrack Incident = ET1138854
Associated Primary Etrack = ET1135473
Titan cases: 240-628-279
Description:
A CORBA communication error (195) would occur during a vault
V_QUERY_BYPOOL. This error would cause the vault session to fail
with an error 332.
--------------------------------------------------------------------------------
Etrack Incident = ET1131287
Description:
IOR files written by the Job and Log managers were different than
those sent to the NBProxy. This indicated that the proxy was not
reading the manager's IOR.
--------------------------------------------------------------------------------
Etrack Incident = ET1139765
Associated Primary Etrack = ET1116213
Titan cases: 220-105-172
Description:
A change was made that corrects a case where bpmedialist would
exit without properly releasing its result set. In an environment
with a large amount of media, this "result set leak" produces
noticeable growth in nbemm memory consumption over time.
--------------------------------------------------------------------------------
Etrack Incident = ET1137270
Description:
When using SCSI3 Persistent Reservation (SPR), if the Array
command line interface (CLI) was not installed on the host,
then the "nbsharedisk release" commands would not release the
reservation.
--------------------------------------------------------------------------------
Etrack Incident = ET1140217
Description:
The bpVMutil utility should log directly to its own log file
instead of trying to pass the information back through a pipe
to the requestor since this can exceed the maximum that a pipe
can hold.
--------------------------------------------------------------------------------
Etrack Incident = ET1141819
Description:
For Exchange 2007 VSS backup of more than four Storage Groups,
the eseutil consistency check would not properly start for all
of the storage groups.
--------------------------------------------------------------------------------
Etrack Incident = ET1088611
Description:
A change was made to ensure that Broadcom NetXtreme II NIC cards
will work with BMR.
--------------------------------------------------------------------------------
Etrack Incident = ET1127676
Associated Primary Etrack = ET1122811
Titan cases: 230-430-097 281-211-845 290-845-354
Description:
The bpdbjobs output truncated for STARTED and ENDED fields on a
Windows platform.
--------------------------------------------------------------------------------
Etrack Incident = ET1140241
Description:
Added VxFI functionality to verify a reservation while offlining
the LUN to ensure that the reservation was not changed.
--------------------------------------------------------------------------------
Etrack Incident = ET1136304
Description:
Threads that were allowed to be reused when an outbound CORBA
call was made would cause a deadlock when calling emmlib.
--------------------------------------------------------------------------------
Etrack Incident = ET1141863
Description:
A logic error in bpduplicate was preventing it from sending an
exit status acknowledgment to bpdm. bpdm would wait a few minutes
and then would give up, causing it to print an error in the logs
when there actually was no error. A false positive was produced.
Additional Notes:
There is no actual error and this issue happens only after the job
is already successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1109608
Associated Primary Etrack = ET1052591
Titan cases: 240-578-685
Description:
Upon an Oracle Duplication to an alternative client, Recovery
Manager (RMAN) failed to restore all of the data. The data was
being restored, and each time a restore was run, a little more
data would be restored. However RMAN passed an ORA-07445.
A change has been made that ensures an ORACLE restore to
an alternate client passes.
--------------------------------------------------------------------------------
Etrack Incident = ET1142794
Description:
A backup would fail with a bpbrm time-out when a snapshot
alternate client responded too slowly.
--------------------------------------------------------------------------------
Etrack Incident = ET1141191
Description:
A change was made to ensure that NBSL can connect to the SAN client.
--------------------------------------------------------------------------------
Etrack Incident = ET1141195
Associated Primary Etrack = ET1117970
Titan cases: 220-102-189
Description:
When vault tried to suspend media that was given an application
cluster name instead of the active node name, the operation failed.
--------------------------------------------------------------------------------
Etrack Incident = ET1139394
Description:
A program exception occurred if an SQL Server restore was started
on an IA64 platform.
--------------------------------------------------------------------------------
Etrack Incident = ET1117349
Description:
Synchronizing the nbbeEXCH2007comp.dll version with managed code.
This is a permanent solution to the versioning of the managed code.
--------------------------------------------------------------------------------
Etrack Incident = ET1144319
Associated Primary Etrack = ET1142577
Titan cases: 311721921
Description:
NetBackup 6.5 was not using the NUMBER_DATA_BUFFERS_DISK entry.
--------------------------------------------------------------------------------
Etrack Incident = ET1141844
Description:
A change has been made to address deadlock issues in NBSL.
--------------------------------------------------------------------------------
Etrack Incident = ET1140803
Description:
A SharePoint granular backup was successful, however, a WSSv2 team
database (db) restore would fail. The SQL db could not be recovered.
--------------------------------------------------------------------------------
Etrack Incident = ET1139701
Description:
A parent job can remain active more than 24 hours after both
children jobs completed.
Workaround:
If a failed multistreamed job fails and is manually restarted,
do not attempt to restart the resulting job.
--------------------------------------------------------------------------------
Etrack Incident = ET1145202
Description:
When using the LUN reserve command an issue with a corrupt DMP
cache resulted in two paths for the DMP node (Disk_7) when there
should have been only one path. When obtaining the UDID a
corrupt DMP cache produced an invalid path that was used as the
active path to issue the reservation instead of the correct path.
--------------------------------------------------------------------------------
Etrack Incident = ET1143244
Associated Primary Etrack = ET1142629
Titan cases: 281-218-014 290-876-995
Description:
An Exchange mailbox backup of folders that include the characters
\ / ~ will fail to properly backup.
Workaround:
There is no current work-around.
--------------------------------------------------------------------------------
Etrack Incident = ET1139621
Description:
Bpduplicate was not setting the affinity ID when making a media
reservation request for a spanned duplication.
--------------------------------------------------------------------------------
Etrack Incident = ET1144826
Description:
A fix was applied to ensure that the Jobs data is collected
accurately in certain scenarios.
--------------------------------------------------------------------------------
Etrack Incident = ET1133928
Description:
With the TFI changes, the waited and delayed messages that bpbkar32
once logged for a local shared memory backup were no longer being
logged in NetBackup 6.5.
A change has been made to log these messages again as these messages
are used to tune the performance of NetBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET865299
Description:
Broadcom NetXtreme II network cards were not working during a
Bare Metal Restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1146745
Associated Primary Etrack = ET1145215
Titan cases: 220-118-313
Description:
The expiration manager expires more than the expected number of images
if any of the images have fragment(s) that are greater than or equal
to 2GB.
1. After a volume or disk pool gets a HWM (High Water Mark) event and
after the expiring images have passed the try_to_keep date (first pass
of expiration), the volume size should decrease to the LWM (Low Water
Mark).
If the volume size does not decrease to the LWM and if any of the
volume's total_capacity or free_capacity is greater than or equal to
2GB, then the expiration manager MAY not attempt to expire any of the
other images even though they were marked as "eligible_for_expiration".
This may cause volumes to not go below the HWM or the LWM even though
there are "eligible_for_expiration" images.
2. If any of the eligible_to_expire image fragment sizes are greater
than or equal to 2GB, then the expiration manager may expire more than
the required images at a HWM event for a volume in an attempt to get
the volume size below the LWM.
--------------------------------------------------------------------------------
Etrack Incident = ET1139792
Description:
A change was made to fix an issue that caused nbstserv to crash
when shutting down services by running the command, bpdown -f -v.
--------------------------------------------------------------------------------
Etrack Incident = ET1130840
Description:
Consider a scenario of a duplicate job of multiple images that
have a disk volume in common. Allocation for that disk volume
was not held until the job was done using that disk volume if
one of the images spans from that disk volume to another. This
would make the job deadlock against itself.
--------------------------------------------------------------------------------
Etrack Incident = ET1137029
Description:
The VMWare credentials shows a selection for Converter but this
is not available and should be removed.
--------------------------------------------------------------------------------
Etrack Incident = ET1140441
Description:
If there are more than 500 virtual machines, it takes a long time
on the user interface to show the list on the virtual machine
browse dialog. Caching of the virtual machine list and fetching the
virtual machine list on demand is now supported.
--------------------------------------------------------------------------------
Etrack Incident = ET1146673
Associated Primary Etrack = ET1143471
Titan cases: 281-221-795
Description:
Changing a machine's master server could leave invalid
references in the database. The server must be removed from the
database before it can be used with a different master server.
--------------------------------------------------------------------------------
Etrack Incident = ET1145768
Description:
nbemm takes a long time to shutdown when it is heavily loaded.
In a cluster environment, the cluster is unable to offline
under such circumstances.
nbemm waits until the Resource Event Manager processes all requests
to update the disk capacity. This can take a long time based on the
responsiveness of Disk Service Manager.
Workaround:
To avoid this issue, issue a hard kill.
--------------------------------------------------------------------------------
Etrack Incident = ET1145871
Associated Primary Etrack = ET1137937
Titan cases: 220-108-064
Description:
Duplication would fail on the second backup ID when duplicating from
an application cluster storage unit.
--------------------------------------------------------------------------------
Etrack Incident = ET1145731
Description:
An exception caught during disk activities may cause memory
corruption.
--------------------------------------------------------------------------------
Etrack Incident = ET1140439
Description:
The Snapshot wizard user interface did not have the capability
to clear the VM cache.
--------------------------------------------------------------------------------
Etrack Incident = ET1147391
Description:
bpmedia would clear the IMPORTED and MEDIA_FULL bits when you
freeze, unfreeze, suspend, or unsuspend media.
--------------------------------------------------------------------------------
Etrack Incident = ET1148419
Description:
The restoration of an AIX client that was utilizing a JFS2 file
system with an INLINE log would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1132124 ET1132117
Description:
When a backup of a VMWare machine contains a volume with the
same drive letter as the mount point on the proxy server, the
restore of the virtual machine data would fail. In addition, a
compression issue of compression frames being split between
extents occurred on a non-cluster boundary.
--------------------------------------------------------------------------------
Etrack Incident = ET1146512
Description:
In High Availability (HA) with VCS 5.0 (secure), the NetBackup
Administration Console was showing the following error message.
6006:Unable to connect server.
--------------------------------------------------------------------------------
Etrack Incident = ET1142365
Description:
Unable to connect the NOM database on the expected port number.
--------------------------------------------------------------------------------
Etrack Incident = ET1149859
Description:
The Snapshot wizard VM list was not showing the last VM from a
server.
--------------------------------------------------------------------------------
Etrack Incident = ET1147300
Description:
BMR did not properly support the backup and restoration of Solaris
clients that had EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack Incident = ET1150153
Description:
A file was not restored when using Snapvault with "overwrite"
selected on an HP-UX IA64 system.
--------------------------------------------------------------------------------
Etrack Incident = ET1149222
Description:
Database restores would get core files from bptm if they were
canceled.
--------------------------------------------------------------------------------
Etrack Incident = ET1141789
Description:
VMWare virtual machines running Linux would cause bpbkar32 to
hang if mapping was specified.
--------------------------------------------------------------------------------
Etrack Incident = ET1150537
Description:
Data was not being collected in the database for the BMR Client
Configuration Backup Failures report. A change has been made that
ensures data is shown in this report.
--------------------------------------------------------------------------------
Etrack Incident = ET1150310
Description:
The automatically scheduled bpdbm Q_IMAGE_DELETE image cleanup
query would produce a core dimp in the is_catalog_backup_configured()
function when the /usr/openv/netbackup/db/class directory contained
a file or folder that was not a valid policy folder.
--------------------------------------------------------------------------------
Etrack Incident = ET1150728
Description:
The Restore job (tar32) would break on three different Windows
architectures that used a shared memory approach for the restore.
--------------------------------------------------------------------------------
Etrack Incident = ET1145951 ET1141888
Description:
The bpfis commands that are initiated from bppficorr would terminate
with a SIGPIPE error on HP-UX systems. While expiring snapshot
backup images, failures at intermediate stages were not detected,
and that caused orphaned snapshots.
--------------------------------------------------------------------------------
Etrack Incident = ET1134832
Description:
FlashBackup restores on Windows systems were experiencing a
memory overwrite problem.
--------------------------------------------------------------------------------
Etrack Incident = ET1146023
Associated Primary Etrack = ET1145989
Description:
Device Drivers were not being added correctly to the Windows
FastBoot restore environment.
--------------------------------------------------------------------------------
Etrack Incident = ET1140798
Description:
An import or deport using nbsharedisk of an EMC symmetrix LUN fails
on the SUSE 9 Linux platform. In addition, a TimeFinder clone backup
fails. This issue occurs because the gethostbyname_r funtionality
does not work if a host name with a short name is present in
"/etc/hosts" file.
Workaround:
To resolve this issue, replace the following entry in the file
“/etc/nsswitch.conf”:
-hosts: files nis dns
With the following entry:
hosts: nis dns files
--------------------------------------------------------------------------------
Etrack Incident = ET1150834
Description:
The media fetch operation initiated from the NetBackup Administration
Console was taking more than 20 seconds, which was the default timeout
value for a connection timeout. This resulted in media not appearing
in the console.
Workaround:
If you encounter this issue, increase the time-out value from 20
seconds to 40 seconds on the NetBackup Administration Console.
--------------------------------------------------------------------------------
Etrack Incident = ET1151817
Description:
The lifecycle image would not get set to complete upon the
completion of lifecycle.
A call to SetComplete did not work and the ss.completed field in image
record would not get set to SS_COMPLETED. In addition, the query
Q_IMAGE_UPDATED would not work for one connect protocol.
--------------------------------------------------------------------------------
Etrack Incident = ET1143453
Associated Primary Etrack = ET1136246
Titan cases: 240-637-777
Description:
The Policy Execution Manager (PEM) ignores all streams that follow
two consecutive NEW_STREAM directives in the file list. A changed
was made to the PEM to remove consecutive NEW_STREAM directives from
the include file list prior to submitting the job to the Job Manager.
This enables the job to run without having to modify the include file
list. In addition, it backs up all of the files specified in the
include file list.
Workaround:
To resolve this issue, remove any extra NEW_STREAM directives from
the file list.
--------------------------------------------------------------------------------
Etrack Incident = ET1152707
Description:
Canceled SharedDisk jobs would not always release the disk volume.
--------------------------------------------------------------------------------
Etrack Incident = ET1154516
Associated Primary Etrack = ET1141889
Titan cases: 240-624-463
Description:
Storage unit group would not maintain the storage unit priority.
--------------------------------------------------------------------------------
Etrack Incident = ET1153517
Description:
Hot catalog backups would fail with a status 190 when using a remote
EMM server and incremental hot catalog backups.
--------------------------------------------------------------------------------
Etrack Incident = ET1133898
Description:
Certain files were restoring incorrectly because they were truncating
because of zero data. A change was made to insure the zero data is
properly restored.
--------------------------------------------------------------------------------
Etrack Incident = ET1155366
Description:
Incremental FlashBackups with mount points that have no changed files
or folders could fail when the backup starts to process the next mount
point or attempts to validate the image.
--------------------------------------------------------------------------------
Etrack Incident = ET1154737
Description:
A single file restore to the UNC path on the guest operating system
would fail with a tar status 5.
--------------------------------------------------------------------------------
Etrack Incident = ET1155556
Associated Primary Etrack = ET1152563
Titan cases: 281-229-451
Description:
Backups to Disk Staging Storage Units (DSSU) in NetBackup 6.5 would not
work properly when using a cluster configuration. For more information
about this issue refer to the following TechNote on the Symantec
Support Web site.
http://entsupport.symantec.com/docs/293873
--------------------------------------------------------------------------------
Etrack Incident = ET1155361
Description:
In NetBackup 6.5 GA, the mmcrawl process would consume more than 1.4GB
of memory. This issue meant that mmcrawl could not be run on a
Windows 32-bit system because this type of system is limited to 2GB of
virtual space for processes and applications.
--------------------------------------------------------------------------------
Etrack Incident = ET1155331
Description:
The bpfis keep-alive thread would terminate on Windows with an invalid
handle.
--------------------------------------------------------------------------------
Etrack Incident = ET1139712
Description:
An issue existed where active jobs were remaining active for long
period of time with no visible progress being made.
--------------------------------------------------------------------------------
Etrack Incident = ET1152716
Description:
bpdm would not respond to terminate signals or terminate events. This
kept the cluster software from stopping bpdm during long deletes. In
addition, nbdelete on the master server could not remotely interrupt a
bpdm process.
A change was made to address both of these issues.
--------------------------------------------------------------------------------
Etrack Incident = ET1153439
Description:
Phase 1 import fails. Import aborts (bpdm core dump).
A phase 1 import would fail because of an incorrect header file that
was not null-terminated being read. bpdm would core dump and cause the
remaining images to not be imported.
--------------------------------------------------------------------------------
Etrack Incident = ET1144481
Description:
Restores from DB2 Snapshot only backups would fail if the DB2 database
contained data managed space (DMS) containers that were created using
default paths.
--------------------------------------------------------------------------------
Etrack Incident = ET1156043
Description:
A change was added to ensure that media collection would restart in
case a failure was encountered.
--------------------------------------------------------------------------------
Etrack Incident = ET1154523 ET1156644
Associated Primary Etrack = ET1143037
Titan cases: 220-112-421
Description:
File system and SQL user-initiated backups would fail with a status 12
and a permission-denied error in the bpcd log.
--------------------------------------------------------------------------------
Etrack Incident = ET1141896
Description:
A change was made to ensure that the Snapshot Policy wizard for
virtual machines enables file-indexing by default.
--------------------------------------------------------------------------------
Etrack Incident = ET1157934
Description:
Changes were added to the "Browse for Virtual Machines" dialog in the
user interface.
--------------------------------------------------------------------------------
Etrack Incident = ET1159304
Description:
The NetBackup-Java Administration Console displayed the wrong number
of media after a refresh operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1158479
Description:
Corrected a misleading SSO configuration Label for the "2 LUN" option
of the Inside Shared Storage Access box in the Host Properties > Master
Server Properties area of the NetBackup-Java Administration Console.
--------------------------------------------------------------------------------
Etrack Incident = ET1159765
Description:
A change was made that ensures the SRT Wizard and the 651 packaging
agree on the location of some files.
--------------------------------------------------------------------------------
Etrack Incident = ET1158698
Description:
A change has been made to correct a problem with encrypted and
embedded files and an issue where getBuffer error conditions were not
being checked.
--------------------------------------------------------------------------------
Etrack Incident = ET1145768
Description:
An issue exists in NetBackup where you are unable to offline the
NetBackup resources with a VCS cluster because nbemm could not be
terminated.
Workaround:
To resolve this issue, kill the nbemm process.
--------------------------------------------------------------------------------
Etrack Incident = ET1158537
Description:
A Null Pointer exception would occur if a user performed any drive
cleaning operation while drive information was being retrieved.
--------------------------------------------------------------------------------
Etrack Incident = ET1157674
Description:
The Hung Job alert was raised multiple times for a single job ID by
same alert policy. A change was made to ensures the Hung Job alert
is raised only when a job runs more than the time specified in the
alert policy.
Additional Notes:
Alerts generation might be delayed.
--------------------------------------------------------------------------------
Etrack Incident = ET1141469
Description:
VMWare-related changes were added in the NetBackup Service Layer
(NBSL) to improve performance.
--------------------------------------------------------------------------------
Etrack Incident = ET1143302
Description:
Changes were made to enhance the debug logging for the NetBackup
VCS agent.
--------------------------------------------------------------------------------
Etrack Incident = ET1158550
Description:
A change was made to address an issue that caused constant EMM errors
(status 195) to occur at the media node after a "refresh".
--------------------------------------------------------------------------------
Etrack Incident = ET1157679
Description:
The Tar32.exe executable would abort because of an incorrect value
in a strcpy function.
--------------------------------------------------------------------------------
Etrack Incident = ET1147544
Associated Primary Etrack = ET1145806
Titan cases: 281213560
Description:
A NetBackup restore of the Enterprise Vault migration data would
truncate the last character of file name because of an improper
rename file syntax.
--------------------------------------------------------------------------------
Etrack Incident = ET1157980
Description:
If you select and save database files into a batch file three or more
times from the NetBackup MSSQL user interface, some of the saved
information is duplicated. The information should not be duplicated.
Workaround:
If this issue occurs, manually edit the batch file that is generated
by the NetBackup MSSQL user interface.
--------------------------------------------------------------------------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Changes have been made to add additional status information to the
SAP BRTOOLS log.
--------------------------------------------------------------------------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Changes have been made to add additional status information to the
SAP BRTOOLS log.
--------------------------------------------------------------------------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Changes have been made to add additional status information to the
SAP BRTOOLS log.
--------------------------------------------------------------------------------
Etrack Incident = ET1160278
Description:
While editing the Fragment size field from Storage Unit dialog in
NetBackup-Java Administration Console on UNIX and Windows, the correct
value did not get saved under certain circumstances.
--------------------------------------------------------------------------------
Etrack Incident = ET1160463
Description:
The -L option for the bpverify command creates an empty log file with
no information. Normally it creates a progress log file in the path
that is supplied.
Workaround:
If the full path is supplied rather than just a filename, it should
create the file and populate it where you direct.
--------------------------------------------------------------------------------
Etrack Incident = ET1158208
Description:
Changes were added to address core file issues that were encountered
during full and differential backups that caused status 42 and 13
errors in MOSS 2007.
--------------------------------------------------------------------------------
Etrack Incident = ET1162267
Description:
The exit status for a VMware full VM restore is not being returned
correctly, resulting in an unsuccessful restore being recorded as
successful.
Workaround:
To avoid this issue, examine the bpVMutil and VMware logs to ensure
that the restore was successful.
--------------------------------------------------------------------------------
Etrack Incident = ET1158609
Description:
The NetBackup Policy Execution Manager (NBPEM) would crash if a
job was restarted whose schedule had been deleted from the policy.
--------------------------------------------------------------------------------
Etrack Incident = ET1159821
Description:
A change was made to resolve an issue with volume cleanup that caused
bptm to crash under certain circumstances.
--------------------------------------------------------------------------------
Etrack Incident = ET1162160
Associated Primary Etrack = ET1129884
Titan cases: 281-199-021 281-218-316
Description:
Remote NDMP backups fail with following error.
"Error ndmpagent(pid=4100) Received continue when not PAUSED, state =
ACTIVE"
Workaround:
To avoid this issue, ensure that the fragment size is not too small
and lower the logging levels.
--------------------------------------------------------------------------------
Etrack Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes it for
some reason) and the user tries to start ltid, ltid would fail to
initialize because the drive path was invalid. Instead ltid will now
DOWN the drive/path and continue its initialization.
--------------------------------------------------------------------------------
Etrack Incident = ET1161441
Description:
FlashBackup on Windows platforms would not restore encrypted files
correctly.
--------------------------------------------------------------------------------
Etrack Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes it for
some reason) and the user tries to start ltid, ltid would fail to
initialize because the drive path was invalid. Instead ltid will now
DOWN the drive/path and continue its initialization.
--------------------------------------------------------------------------------
Etrack Incident = ET1149056
Description:
Processes would hang when an interrupt occurred during some socket
writes.
--------------------------------------------------------------------------------
Etrack Incident = ET1163626
Associated Primary Etrack = ET1162799
Titan cases: 281-241-360
Description:
Attempting to restore a Basic DSU backup from a different media
server would fail.
--------------------------------------------------------------------------------
Etrack Incident = ET1162837
Description:
Changes were made to address an issue that caused nbstserv to core
dump while processing images.
--------------------------------------------------------------------------------
Etrack Incident = ET1162890
Description:
Restore for legacy Exchange would fail because the SNAP_TIME
parameter was non-zero in the image header. The restore failed
because nbwin was reading the image as being a snapshot image. If the
image was a snapshot image (SNAP_TIME was non-zero), nbwin would not
supply a valid TEMP_DIR parameter to tar32.
--------------------------------------------------------------------------------
Etrack Incident = ET1163390
Description:
Bpdm and bptm would not seek when performing a Windows FlashBackup,
single-file restore. The restore would hang.
--------------------------------------------------------------------------------
Etrack Incident = ET1144017
Titan cases: 240-647-369 281-178-937
Description:
Exchange 2003 full database restores and log backup images restores
would fail with error 5 on Backup Exec Tape Reader (BETR).
--------------------------------------------------------------------------------
Etrack Incident = ET1165653
Associated Primary Etrack = ET1157347
Titan cases: 311-737-110
Description:
When attempting to back up from a Single Instance Storage (SIS)
imaged volume that contained Remote Installation Service (RIS), a
Windows client would fall into an infinite loop.
--------------------------------------------------------------------------------
Etrack Incident = ET1167359
Description:
The ability to seek to a new image location was not allowed for
FlashBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET1169734
Description:
A change was added to correct a potential EMM core dump issue that
would occur during a createMedia() operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1169707
Description:
The code in the libxm.dll would attempt to allocate more memory than
was available on a FlashBackup Windows backup. This issue has been
corrected.
NB_NOM_6.5.1 (UNIX)
-------------------
Etrack Incident = ET1100710
Description:
Changes have been made to address performance issues that
occurred when attempting to run the following four reports when
the NOM database contained a large amount of data in it.
1)Client Summary Dashboard
2)Policy Summary Dashboard
3)Job Success Rate by Policy type
4)Job Success by Client
--------------------------------------------------------------------------------
Etrack Incident = ET1098781
Description:
Changes have been made to correct a performance degradation in
the user interface. The user interface home page would take
more than three minutes if there were more than 500K jobs in
the database. The user interface performance would continue to
degrade as the number of historical jobs increased beyond 500K.
--------------------------------------------------------------------------------
Etrack Incident = ET1095853
Description:
A change was made to fix a memory leak in the NOM server component.
--------------------------------------------------------------------------------
Etrack Incident = ET1083394
Description:
After choosing Chinese/Japanese as the language, an SQL Exception
would occur when running Media Details for Media Status report.
This issue would not occur when English was selected as the
language.
--------------------------------------------------------------------------------
Etrack Incident = ET1098788
Description:
A login would take more than 30 seconds and it degraded with every
new custom report. Therefore, a change was made to optimize the
login operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1098847
Description:
A defragmentation option has been added in NOMAdmin. This utility
supports defragmentation to improve database performance. VBR
provides this utility. It is used as a first option towards
optimizing the database.
--------------------------------------------------------------------------------
Etrack Incident = ET1073938
Description:
Changes have been added that resolve deadlocks in JacORB.
--------------------------------------------------------------------------------
Etrack Incident = ET1136119
Associated Primary Etrack = ET1112826
Titan cases: 220-104-230 230-473-657
Description:
A change was made to fix an issue that caused NOM alerts to
not be emailed.
--------------------------------------------------------------------------------
Etrack Incident = ET1144826
Description:
A fix was applied to ensure that the Jobs data is collected
accurately in certain scenarios.
--------------------------------------------------------------------------------
Etrack Incident = ET1142365
Description:
Unable to connect the NOM database on the expected port number.
--------------------------------------------------------------------------------
Etrack Incident = ET1150537
Description:
Data was not being collected in the database for the BMR Client
Configuration Backup Failures report. A change has been made that
ensures data is shown in this report.
--------------------------------------------------------------------------------
Etrack Incident = ET1156043
Description:
A change was added to ensure that media collection would restart in
case a failure was encountered.
--------------------------------------------------------------------------------
Etrack Incident = ET1157674
Description:
The Hung Job alert was raised multiple times for a single job ID by
same alert policy. A change was made to ensures the Hung Job alert
is raised only when a job runs more than the time specified in the
alert policy.
Additional Notes:
Alerts generation might be delayed.
NB_NOM_6.5.1 (x86 Windows)
--------------------------
Etrack Incident = ET1100710
Description:
Changes have been made to address performance issues that
occurred when attempting to run the following four reports when
the NOM database contained a large amount of data in it.
1)Client Summary Dashboard
2)Policy Summary Dashboard
3)Job Success Rate by Policy type
4)Job Success by Client
--------------------------------------------------------------------------------
Etrack Incident = ET1098781
Description:
Changes have been made to correct performance degradation in
the user interface. The user interface home page would take
more than three minutes if there were more than 500K jobs in
the database. The user interface performance would continue to
degrade as the number of historical jobs increased beyond 500K.
--------------------------------------------------------------------------------
Etrack Incident = ET1095853
Description:
A change was made to fix a memory leak in the NOM server component.
--------------------------------------------------------------------------------
Etrack Incident = ET1083394
Description:
After choosing Chinese/Japanese as the language, an SQL Exception
would occur when running Media Details for Media Status report.
This issue would not occur when English was selected as the
language.
--------------------------------------------------------------------------------
Etrack Incident = ET1098788
Description:
A login would take more than 30 seconds and it degraded with every
new custom report. Therefore, a change was made to optimize the
login operation.
--------------------------------------------------------------------------------
Etrack Incident = ET1098847
Description:
A defragmentation option has been added in NOMAdmin. This utility
supports defragmentation to improve database performance. VBR
provides this utility. It is used as a first option towards
optimizing the database.
--------------------------------------------------------------------------------
Etrack Incident = ET1073938
Description:
Changes have been added that resolve deadlocks in JacORB.
--------------------------------------------------------------------------------
Etrack Incident = ET1136119
Associated Primary Etrack = ET1112826
Titan cases: 220-104-230 230-473-657
Description:
A change was made to fix an issue that caused NOM alerts to
not be emailed.
--------------------------------------------------------------------------------
Etrack Incident = ET1144826
Description:
A fix was applied to ensure that the Jobs data is collected
accurately in certain scenarios.
--------------------------------------------------------------------------------
Etrack Incident = ET1142365
Description:
Unable to connect the NOM database on the expected port number.
--------------------------------------------------------------------------------
Etrack Incident = ET1150537
Description:
Data was not being collected in the database for the BMR Client
Configuration Backup Failures report. A change has been made that
ensures data is shown in this report.
--------------------------------------------------------------------------------
Etrack Incident = ET1156043
Description:
A change was added to ensure that media collection would restart in
case a failure was encountered.
--------------------------------------------------------------------------------
Etrack Incident = ET1157674
Description:
The Hung Job alert was raised multiple times for a single job ID by
same alert policy. A change was made to ensures the Hung Job alert
is raised only when a job runs more than the time specified in the
alert policy.
Additional Notes:
Alerts generation might be delayed.
NB_ORA_6.5.1
------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Changes have been made to add additional status information to the
SAP BRTOOLS log.
NB_SAP_6.5.1
------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Added additional status information to the SAP BRTOOLS log.
NB_SMC_6.5.1
------------
Etrack Incident = ET1078641
Description:
migVSMstate, when invoked by the StorageMigratorFS agent/monitor,
logged three messages every minute. This fix changes the agent
to invoke migVSMstate with the "-q" (quiet) option to avoid these
messages.
NB_SMU_6.5.1
------------
Etrack Incident = ET1094368
Titan cases: 220-102-240
Description:
Consolidation ran even though an incorrect method was specified
for an input volume. This resulted in no granules being consolidated
but the volume was still recycled. The fix verifies that the correct
method has been specified for all input volumes before continuing with
consolidation.
Workaround:
To avoid this issue, make sure that the correct method is specified
for all consolidation input volumes.
--------------------------------------------------------------------------------
Etrack Incident = ET1114250
Associated Primary Etrack = ET1114136
Titan cases: 220-104-816
Description:
When run as part of the migcons process, migmdclean inappropriately
removed all dk entries from the FHDB such that any unmade copies could
not then be made.
Workaround:
Ensure that all copies have been made before running migcons to
consolidate *any* tape or optical volumes.
NB_SNC_6.5.1
------------
Etrack Incident = ET1096262
Associated Primary Etrack = ET1094524
Titan cases: 240-610-300
**Description:
If bpbrm or bptm terminated abnormally during the execution of
multiplexed jobs, and if the resource broker (RB) then added
another job to this multiplexed group, it was possible that a
data loss would occur.
--------------------------------------------------------------------------------
Etrack Incident = ET1079310
Description:
When scanning a Linux system for file systems, the Snapshot
Policy Wizard would look in /etc/fstab instead of /etc/mtab. This
caused unmounted file systems to sometimes be "discovered" and some
mounted file systems to be skipped.
--------------------------------------------------------------------------------
Etrack Incident = ET1007413
Description:
Coverity detected a condition where a pointer was not checked for
null. A check has been added to correct this condition.
--------------------------------------------------------------------------------
Etrack Incident = ET1107363
Description:
NetBackup Windows FlashBackup uses VxMS for backup (mapping) and restore
of NTFS files. A change was made to provide a new VxMS build that supports
the direct retrieval of security descriptors from the NTFS Security
Descriptor database in VxMS.
--------------------------------------------------------------------------------
Etrack Incident = ET704750
Associated Primary Etrack = ET704746
Titan cases: 290-218-667
Description:
An offhost backup failed in the changed block processing with a
reference to an incorrectly formatted disk path. The mapped device
was a stable mirror and should not have had changed blocks.
--------------------------------------------------------------------------------
Etrack Incident = ET1072303 ET1116293
Titan cases: 230-083-542
Description:
With PowerPath and VxVM 4.1 installed, bpdgclone would fail
when trying to enable the controller.
--------------------------------------------------------------------------------
Etrack Incident = ET1090596
Description:
An individual file restore from a snapshot failed from a
FlashBackup, Flashsnap IR backup.
Workaround:
To avoid this issue, restore from a storage unit copy.
--------------------------------------------------------------------------------
Etrack Incident = ET1064773
Description:
Changes have been made that enable a user to unload and reload
the ASA database from the nbdb_unload command line. The
nbdb_unload [-dbn database_name] -rebuild option has been added to
the usage to defragment and remove free space in the NetBackup
databases.
Additional Notes:
Users should exercise caution when running database commands.
Connections from nbrb and nbemm are suspended while the command
executes and many NetBackup operations do not work while this is
taking place. Symantec recommends that you back up the database
first in case any write errors occur.
--------------------------------------------------------------------------------
Etrack Incident = ET936750
Description:
An alternate tree that is created on an alternate host should be
deported before calling for a dispose to occur on a primary host.
--------------------------------------------------------------------------------
Etrack Incident = ET1122064
Description:
HP EVA snapshot method libraries and vfm.conf entries have
been added for HP-UX IA64 systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1116285
Associated Primary Etrack = ET1095286
Titan cases: 240-626-756 281-142-668
Description:
A SnapVault secondary incremental image is not removed when
the NetBackup image expires. This issue only happens when
images are retained for 30 days or more.
The problem is caused when some reference files are removed
from the master server during cleanup. Without these files
NetBackup cannot remove the snapshots from the secondary.
Workaround:
Retentions that are less than 30 days do not have this issue.
--------------------------------------------------------------------------------
Etrack Incident = ET1122849
Description:
Complete implementation of the VMware integration with support for fullvm
backup and restores, with individual fiel restore for Windows.
--------------------------------------------------------------------------------
Etrack Incident = ET1121101
Description:
A change has been added that enables scan disks to be skipped
for VxVM in SPR.
VxFI still scans devices for VxVM even if it is not needed. As a
result, vxdisk scan disks contributes about 19 out of every
20 seconds of on-line time, which is not necessary. Changes have
been made to skip scan disk gaps such as these.
--------------------------------------------------------------------------------
Etrack Incident = ET1132427
Description:
In NetBackup 6.5 GA, the Snapshot Policy Configuration Wizard
in the NetBackup Administration Console had little or no help
text for VMware.
This Update Release contains help text associated with the
VMware feature (full virtual machine backup and individual file
restore) is available.
Windows had no VMware help text in the wizard, and Java had very
little help too.
--------------------------------------------------------------------------------
Etrack Incident = ET1133892
Description:
Expired media which was NOT originally in a scratch pool is
automatically moved to a scratch pool.
Regardless of its original volume pool (PrevPoolName) or its
original pool type, the media manager moves the expired media into a
scratch pool. This behavior is okay as long as the expired media was
originally in a scratch pool. But the media manager should leave the
expired media in the current volume pool if it was not originally in a
scratch pool as well as NetBackup 6.0.
--------------------------------------------------------------------------------
Etrack Incident = ET1136035
Description:
A BusinessCopy, ShadowImage, and TimeFinder RAW data file backup
would fail with a bptpcinfo error 13 on Linux systems.
--------------------------------------------------------------------------------
Etrack Incident = ET1133808
Description:
After formatting some LUNs with a VxVM stack, taking them online
and then offline, releasing reservations, and then bringing the
LUNs back online, it was determined that some of the LUNs would
fail to go back online.
--------------------------------------------------------------------------------
Etrack Incident = ET1127683
Description:
Added support with FlashBackup-Windows Instant Recovery file restores
making it possible to backup file lists that contain mount points.
--------------------------------------------------------------------------------
Etrack Incident = ET1127743
Description:
The bpfis process would commit a segmentation fault during system
exit processing. This issue did not affect functionality, however,
it would leave core files.
--------------------------------------------------------------------------------
Etrack Incident = ET1137975
Associated Primary Etrack = ET1119235
Titan cases: 220-125-326 240-628-676 281-176-389 281-239-168 290-868-053
Description:
An issue existed that caused status 1 and status 191 errors on
staging duplications. bpdbm would repeatedly pick up images for
staging.
--------------------------------------------------------------------------------
Etrack Incident = ET1137994
Description:
When doing a rollback against a two-Volume MBO, only one of the
volumes was restored.
--------------------------------------------------------------------------------
Etrack Incident = ET1137972
Associated Primary Etrack = ET1137865
Titan cases: 311-696-053
Description:
Offline catalog backup fails with a status 124 error on a Linux server.
Additional Notes:
Only check for VxFS Named Data Streams if processing a VxFS file system.
--------------------------------------------------------------------------------
Etrack Incident = ET1142794
Description:
A backup would fail with a bpbrm time-out when a snapshot
alternate client responded too slowly.
--------------------------------------------------------------------------------
Etrack Incident = ET1139792
Description:
A change was made to fix an issue that caused nbstserv to crash
when shutting down services by running the command, bpdown -f -v.
--------------------------------------------------------------------------------
Etrack Incident = ET1150153
Description:
A file was not restored when using Snapvault with "overwrite"
selected on an HP-UX IA64 system.
--------------------------------------------------------------------------------
Etrack Incident = ET1145951 ET1141888
Description:
The bpfis commands that are initiated from bppficorr would terminate
with a SIGPIPE error on HP-UX systems. While expiring snapshot
backup images, failures at intermediate stages were not detected,
and that caused orphaned snapshots.
--------------------------------------------------------------------------------
Etrack Incident = ET1149082
Description:
A FlashBackup of an EVA clone failed on an HP-UX IA64 system.
A message similar to the following is loggged in the bpbkar log:
07:19:36.757 [22800] bpbkar: WRN - /dev/rdsk/c9t0d1 is a block
special file. Backing up the raw partition.
07:19:36.757 [22800] bpbkar: Can't obtain device info for
/dev/rdsk/c9t0d1, status = -32304
Workaround:
To avoid this issue, use a different snapshot method such as
VxFS_snapshot.
Additional Notes:
This problem could affect any hardware mirror.
--------------------------------------------------------------------------------
Etrack Incident = ET1151817
Description:
The lifecycle image would not get set to complete upon the
completion of lifecycle.
A call to SetComplete did not work and the ss.completed field in image
record would not get set to SS_COMPLETED. In addition, the query
Q_IMAGE_UPDATED would not work for one connect protocol.
--------------------------------------------------------------------------------
Etrack Incident = ET1139712
Description:
An issue existed where active jobs were remaining active for long
period of time with no visible progress being made.
NB_SYB_6.5.1
------------
Etrack Incident = ET1082844
Associated Primary Etrack = ET1075693
Titan cases: 320-055-552
Description:
Changes have been made to add additional status information to the
SAP BRTOOLS log.
NB_VLT_6.5.1
------------
Etrack Incident = ET1079108
Associated Primary Etrack = ET1074555
Titan cases: 220-100-495
Description:
As per NetBackup Vault Administrator's Guide, the output of the
Pick List for Robot should be sorted by the media ID. In the
reported problem, the output was sorted by slot ID. This fix
ensures that output of the Pick List for Robot adheres to what
is documented in the Vault Administrator's Guide.
--------------------------------------------------------------------------------
Etrack Incident = ET1104856
Associated Primary Etrack = ET1091014
Titan cases: 281-141-577
Description:
With a TLH library, In-use tapes were not being flagged as
"Not Ejected" in the Picking List Report. A change was made
that ensures that In-use tapes are not marked as ejected.
--------------------------------------------------------------------------------
Etrack Incident = ET1080001
Associated Primary Etrack = ET1054732
Titan cases: 220-096-800 290-755-811
Description:
vltopmenu needlessly consumes CPU cycles when waiting for an
eject operation. This happens when a robot does not have an
empty MAP/CAP for an eject operation, and causes vltopmenu to go
into a unending loop. And this caused high CPU utilization.
Additional Notes:
You could observe this problem for robots ACS or TLM or TLH, on
which you have MAP/CAP configured to eject or inject the media
(tape).
--------------------------------------------------------------------------------
Etrack Incident = ET1078416
Description:
When running under NBAC, a run time error occurs when any
nonadministrator user runs the Vault user interface or
command line interface when the "INSTALL_DIR\NetBackup\logs\vault"
logging directory exists but is not writable for a current user.
Workaround:
To avoid this issue, ensure that the 'INSTALL_DIR\NetBackup\logs\vault'
directory does not exist.
--------------------------------------------------------------------------------
Etrack Incident = ET1139463
Associated Primary Etrack = ET1138445
Titan cases: 320-068-210
Description:
When you deleted one vault container, all of the container's
records were deleted. This would occur whether using vltopmenu
or the command line vltcontainers.