SPCH 1311 FINAL EXAM REVIEW Chapter 1 1. What are the four fundamental principles of communication? 2. What are the eight essential components of communication? Chapter 2 3. What is perception? 4. How does a perceptual set differ from a stereotype? Chapter 3 5. What is self-concept and how is it developed? 6. What are values, attitudes, and beliefs? 7. What is communication apprehension? Chapter 4 8. What are the four key elements of language? 9. What is jargon? Chapter 5 10. What is nonverbal communication? 11. What are the six key characteristics of nonverbal communication? 12. What are the five functions of nonverbal behavior? 13. What are the types of nonverbal communication? Chapter 6 14. What is the difference between hearing and listening? 15. What are the stages of listening (HURIER model)? 16. What are the functions of listening? Chapter 7 17. What is public speaking? 18. What are the three general speech purposes? 19. What is the specific purpose? Chapter 8 20. What are the four basic kinds of supporting and clarifying materials used in speeches? 21. What are four principal sources of information for your speech topic? Chapter 9 22. What are the three main parts of speech? 23. What is the purpose of the body of the speech? 24. What are the various patterns of presentation? 25. What are the various types of outlines used in preparing your speech? Chapter 10 26. What are the qualities of effective speakers? 27. What are the behaviors/symptoms associated with speech anxiety? 28. What are the four methods of delivery? Disadvantages and Advantages? 29. What are the elements of vocal variety? 30. What are presentational aids? Types? Chapter 11 31. What are the distinctions between informative and persuasive speaking? Chapter 12 32. What are the goals of persuasive speaking? 33. What are questions of fact, questions of policy, and questions of value? (be able to recognize examples of each) Chapter 13 34. What three interpersonal communication theories? (understand the framework of each) 35. What is self-disclosure? Chapter 14 36. What are Knapp and Vangelisti’s Stages of Coming Together? 37. What are Knapp and Vangelisti’s Stages of Coming Apart? 38. What signs show that a relationship is in trouble? 39. What are Duck’s Phases of Dissolution? How does it differ from Knapp and Vangelisti’s Stages of Coming Apart? 40. What is conflict? 41. What are the strategies for managing conflict? Chapter 15 42. What is a group? 43. What are the types and purposes of small groups? 44. How does a group differ from a team? 45. What are the characteristics of small groups? 46. What are the types of virtual groups and teams? 47. What is groupthink? Chapter 16 48. What is leadership? 49. What two types of needs must the leader help the group address? 50. What are the three types of leadership styles?
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