How well are you doing?
1 2
Limited Exploring
Q1 Vision (for the value network) Discussed but not fully Vision is defined for the
defined by the value value network
network
Q2 Transparency, security and trust in an Spoken of but not Each individual
information/ knowledge economy acted upon organisation exemplifies
internal openness,
controlled access to
sensitive data, trust, a no
blame culture
Q3 Management of the performance of the Each individual Each individual
network organisation manages organisation measures
its own performance performance of suppliers
independently. No and levels of customer
measures of earned service
value
Q4 Continuous improvement Imposed Individually sharing best
improvements. Fear practice with some
that shared ideas may members of the network
be abused
Q5 Support for new ways of working and Training as required in Training extended
cultural change line with introduction of beyond simple skills in
new technologies. application use. Some
training aimed at
introducing behavioural
changes promoting
flexible attitudes and a
data sharing culture.
Q6 Working together Arms length Improvement actions
adversarial underway to enhance
relationships. the responsiveness and
interface throughout the
supply chain.
Q7 Optimised processes Fragmented and Critical interfaces
reactive processes. between processes are
Just in case behaviour. modelled.
Improvements and
measures planned.
Information flows/
system support
considered
Q8 Enter data once, use many times Basic electronic Data re-use is limited
documents augment with data sharing based
paper based on re-keying of
transactions. Limited information, particularly
sharing of electronic between organisational/
information. application interfaces.
Q9 Information reliabilility Information is not well Individual organisations
managed. Reliability is proactively manage the
variable. Time wasted quality and reliability of
in verifying technical and
commercial information
internally
3 4 5
Adopting Exploiting Seamless
Clearly articulated, but All members of value Vision widely owned
not yet fully owned by network are involved across the value
all members of the and committed to the network. Opportunities
value chain vision are giving rise to
shared benefits. A
shared mindset exists
The network is Most technical and A framework for secure
beginning to develop commercial information collaboration supports
approaches to is shared within a collaborative models
transparency, security secure environment but based on complete
and trust complete trust is still trust and shared
developing benefits
All organisations in the All organisation adopt The network agrees
value network agree standard measures and and implements
standards to measure share that information improvement targets
earned value across the network and benchmarks
performance against
other value networks
All organisations in the Value network have Partners in continuous
network involved agreed and are using a improvement. 360
improvement initiatives consistent approach. degree appraisal
Significant openness
Training provides Training supports Training is an
people with the skills to integrated working integrated part of the
envision a different way practices (data sharing vision. It is applied
of working based on across the network, across the network and
using available team working and some supported by metrics,
technologies. People use of virtual teams benchmarking and an
have development involving partners). assessment process.
plans that include skills Cultural change seeks
training in data sharing to destroy parochial
within the organisation. attitudes.
Working together with Tackling the difficult The value network
strengthened issues. Challenging works together to
relationships. Some and convincing the provide an ‘agile’
shared use of sceptics response. Benefits and
resources ( e.g. people, risks are shared. A
information and belief that the network
technology). is as strong as the
weakest link
Processes are lean. Processes widely used Processes and
Problem solving tools in and data flows information are lean.
joint use. integrated with Innovation and
information traceable knowledge are optimal.
throughout
Technical and Business processes All real time information
commercial information incorporate data fully integrated into
structured. No capture and configurable desk top
automated linkages of configuration control. screens
business processes Most data managed
electronically with
automated interfaces
between commercial
and technical systems.
Many members of the Information exchanged Information and
network developing between network knowledge shared for
approaches to allow members with innovation with
assured information to understood levels of confidence
flow externally maturity of information
Summary of Scores Performance Levels
Collaborative Connected Flexible
Question Score
Q1 0 0 0 0
Q2 0 0 0 0
Q3 0 0 0 0
Q4 0 0 0 0
Q5 0 0 0 0
Q6 0 0 0 0
Q7 0 0 0 0
Q8 0 0 0 0
Q9 0 0 0 0
Totals 0 0 0 0