TEN
Bolsover LSP
Performance Management System
User Guide
Contents
• Accessing TEN 3
• System Basics 6
• Home Page & Navigation 8
• Strategic Themes 9
• Objectives 12
• Indicators 14
• NRF Projects 19
• Organisations 22
• People 25
• Reports 29
• Search 31
• Contact 33
2
Accessing TEN
Ten is accessed via the Bolsover LSP
website
www.bolsoverpartnership.org.uk
by clicking on the Performance
Management link
3
Accessing TEN
Click the Access TEN link to enter the
system.
Note the Username and Password!
4
Accessing TEN
Enter the username and password to
login.
Username: User
Password: User
5
System Basics - Definitions
• Objective
Broad intention to make improvements in any given area
• Indicator
Measure used to ‘indicate’ progress or current position on specific issues
• Target
Quantifiable goal attached to an indicator i.e. to reach XX rate by XX year
* NB not all indicators will have a target, as some are used solely for contextual purposes
• Initiative
Projects or actions undertaken to achieve pre-set goals which impact on indicator and
therefore objective performance
6
System Basics - Tips
Some basic tips to remember when using TEN
• Cursor changing to a hand or underlining text indicates a clickable link
• To go back to the previous page, use the back button in internet explorer
• Most sections of the system contain tabs to separate information
• Arrows indicate a drop down box
• Automatic logout after 5 minutes ‘dead time’
7
Home Page & Navigation
Home Page
The home page reinforces the Sustainable
Community Strategy as the LSP’s key
document. The LSP is responsible, through
partnership working, for the achievement of
the objectives it contains.
• Link to Sustainable Community
Strategy document
• Links to organisation pages
Navigation Bar
The navigation bar provides quick routes to
the main sections of the system and is
accessible from all screens.
8
Strategic Themes
The strategic themes represent the main
areas of work for the LSP.
Specialist Action Groups work to address
issues pertaining to each theme.
Clicking on the pictures provides more detail
as to how the groups work.
9
Strategic Themes - General
On this screen:
• Thematic Sustainable Community Strategy
Vision and description of Action Group
mechanics
• Clickable list of objectives that the Action
Group seeks to achieve
10
Strategic Themes – Useful Info
On this screen:
• Links to relevant thematic documents and/or
websites
11
Objectives
On this screen:
• Links to specific LSP objectives, grouped by
theme
Click the arrows to display options
12
Objectives
On this screen:
• Description and rationale of objective
• Links to indicators which measure progress
against the objective
• Links to NRF projects which contribute to the
achievement of the objective
13
Indicators
On this screen:
• Links to specific indicators, grouped by
theme
14
Indicators - Chart
On this screen:
• Line chart comparing district performance
over time, compared to other geographical
areas.
• Traffic light target based on local targets
where applicable
• Data health warnings
• Can be copied and saved as picture
15
Indicators - Table
On this screen:
• Actual figures on which chart is based
• Data can be copied and pasted into excel for
manipulation
16
Indicators - Detail
On this screen:
• Description of indicator
• Details of relevant targets
• Baseline and target dates/values
• Arbitrary performance rating
• Definitions
17
Indicators - Links
On this screen:
• Links to relevant objectives
• Links to relevant projects
18
Projects
On this screen:
• Links to NRF projects commissioned by
Action Groups
19
Projects - General
On this screen:
• Description of project
• Start and end dates
• Performance status (arbitrary)
• Progress report (based on quarterly
monitoring returns)
• Links to lead person and organisation
20
Projects - Impact
On this screen:
• Links to relevant objectives
• Links to relevant indicators
21
Organisations
On this screen:
• Links to organisations
This is not a full list of LSP partners. It
includes only those organisations which have
some ownership responsibility for the delivery
of services/targets and/or projects.
22
Organisations - General
On this screen:
• Details of organisation
• Link to website
• Links to people
23
Organisations - Links
On this screen:
• Links to indicators owned by organisation
• Links to NRF projects managed by
organisation
24
People
On this screen:
• Keypad person search facility
25
People
On this screen:
• Links to people in alphabetical order of
surname
26
People - View
On this screen:
• Picture
• Role within the LSP structure
• Biography
• Email address
• Link to organisation represented
Only people holding the following roles are
included in the system:
• Board Members
• Executive Support Group Members
• Action Group Chairs and Vice Chairs
• NRF Project Managers
• Partnership Team
27
People - Links
On this screen:
• Links to owned objectives (Action Group
Chairs only)
• Links to owned indicators (Action Group
Chairs only)
• Links to projects managed by selected
person
Individual, as opposed to organisational
ownership of objectives and indicators is
assigned to Action Group Chairs. This is on
the basis that areas of need and issues
surrounding achievement of LSP targets,
should be raised by relevant partners and
considered at Action Groups meetings via the
Chair. This does not mean that Chairs are
personally responsible for the achievement of
targets!
28
Reports
On this screen:
• Links to most recent Action Group reports to
Executive Support Group
29
Reports - Example
On this screen:
• Working performance document for Action
Group
• Report to Executive Support Group
• Can be copied and pasted into word or excel
for manipulation
30
Search
On this screen:
• Search facility
• Type in key word
• Click search
31
Search - Results
Only the following can be accessed
by internet users:
• Objectives
• Indicators
• Initiatives
• Organisations
• People
• Strategies
32
Comments
All queries, comments and suggestions on the system are gratefully received and should be
submitted to:
Natalie Price
Partnership Performance Management Officer
CEPT
Sherwood Lodge
Oxcroft Lane
Bolsover
S44 6NF
Tel: 01246 242216
Email: natalie.price@bolsover.gov.uk
33