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					Training courses – the top 5 feedback
               points

             Geoff Leach
 Dangerous Goods Instructor’s Symposium 2011


What is “feedback”?
 “Information about a person’s performance
  of a task which is used as the basis for
  improvement” (Oxford English Dictionary)
  Dangerous Goods Instructor’s Symposium 2011


Common feedback areas

 What do you think are the five most
  common areas of feedback?
 Dangerous Goods Instructor’s Symposium 2011


   1. Session Objectives and Summaries

“If you don’t know where you’re going, how do
          you know what route to take?”
Dangerous Goods Instructor’s Symposium 2011


Why do we need session objectives and
summaries?
 To show where we are going and where we’ve
  been
 To increase confidence of students
 To increase student participation (they can
  decide if objectives have been met)
 Helps keep instructors on track!!
Dangerous Goods Instructor’s Symposium 2011


        2. Talking versus Asking
  Dangerous Goods Instructor’s Symposium 2011


 “Ullage is the amount of space you leave at the
  top of a container when filling it with liquid”
 Who can tell me what we mean by “ullage”? or
 Can you tell me what we call the amount of
  space you leave at the top of a container when
  filling it with liquid?
Dangerous Goods Instructor’s Symposium 2011


Why should we be asking questions?

 To test understanding
 Stops students “switching off”
 Stops learning becoming “passive”
Dangerous Goods Instructor’s Symposium 2011


         3. Why are we here……..?
Dangerous Goods Instructor’s Symposium 2011

Dangerous goods can be carried safely by air transport
providing certain principles are adopted. These principles
have been used in developing these Technical Instructions
and are set out below; they are intended to facilitate
transport while giving a level of safety such that dangerous
goods can be carried without placing an aircraft or its
occupants at risk, providing all the requirements are
fulfilled. They try to ensure that should an incident occur it
cannot lead to an accident.
Dangerous Goods Instructor’s Symposium 2011
Dangerous Goods Instructor’s Symposium 2011
Dangerous Goods Instructor’s Symposium 2011


        4. Reading versus Teaching
Dangerous Goods Instructor’s Symposium 2011
Dangerous Goods Instructor’s Symposium 2011
Dangerous Goods Instructor’s Symposium 2011


               5. Visual Aids
           (and now some fun……..)
Dangerous Goods Instructor’s Symposium 2011
 Dangerous Goods Instructor’s Symposium 2011

Retention of information after 3 days

                  Hear Only      15%

                  See Only       35%


      +           See and Hear   65%
Dangerous Goods Instructor’s Symposium 2011



 If you are going to use Powerpoint slides think about
 the colours!!!!!
Dangerous Goods Instructor’s Symposium 2011




       That’s all
        folks!

				
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posted:11/29/2011
language:English
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