Dog Daycare and Boarding Rules and Regulations
The Purpose of Pet Planet is to provide a safe, fun and stimulating social
environment for dogs while you are away from home. To ensure the safety and
health of your dog(s) and other guests, we require all guests to comply with the
following rules and regulations:
HOURS OF OPERATION:
Monday-Saturday 7:00 am – 7:00 pm (early drop off by appointment)
Sunday By Appointment
LATE POLICY: If a daycare dog is not picked up by the end of the day, the owner
will be allowed a 15 minute grace period for a $5 late fee. If, after the 15 minute
grace period, the daycare dog is still not picked up, the dog will be placed in
boarding for the night and the owner will be responsible for any fees incurred.
Please be respectful of our business hours. We understand that situations arise in
our everyday lives. If you are aware of a problem picking up your dog, please let us
know and Pet Planet will attempt to make arrangements.
PICK UP POLICY: Included in this packet, is an authorized pick up list. Please list
anyone authorized to pick up your dog from Pet Planet in the event that you are
unable to pick him/her up. Anyone picking up guests, must present proper
identification, be on the authorized pick up list, and sign the guest out.
AGE/SEX: All dogs must be 14 weeks of age or older to participate in daycare at
Pet Planet and have received their second booster of Distemper. Dogs over 6
months should be spayed/neutered. Females in heat may not attend.
VACCINATIONS: All dogs coming to Pet Planet for daycare, grooming, training, or
boarding must have up-to-date vaccinations. Owners must submit written proof of
Distemper, Hepatitis, Para Influenza, Parvovirus, and Rabies vaccinations and
Bordetella (Kennel Cough) vaccination. Vaccination history must be received 24
hours before daycare evaluation. It is the owner’s responsibility to provide ongoing
verification of current vaccinations. Pet Planet will require periodic updates from
all clients to ensure the health and safety of all dogs.
HEALTH: All dogs coming to Pet Planet must be in good health. Owners will certify
that their dog(s) are in good health and have not been ill with a communicable
condition in the last 15 days. Dogs that have been ill in the last 30 days will require
veterinarian certification of health to be admitted or readmitted.
KENNEL COUGH: Kennel cough (Bordetella) is a highly contagious upper
respiratory infection. It is an airborne virus that pets commonly contract when
they have had direct contact with other pets and/or have been exposed to an area
where other pets have been: pet stores, daycare, boarding, veterinary clinics, dog
parks, etc. Symptoms commonly include a deep raspy cough and usually occur 7-10
days after the pet has been infected. Although all pets are required to be
vaccinated for Bordetella, they are still susceptible to kennel cough since there
are many strains of the infection. Pet Planet is not responsible for Kennel Cough.
FLEA/TICK PROTECTION: It is highly recommended that dog(s) be protected
with flea/tick preventative. Flea/tick collars are NOT allowed. All dogs will be
checked for signs of fleas and ticks upon arrival and will not be admitted if signs
are noticed. If, at any time while at Pet Planet, a dog is noticed to have fleas/ticks,
treatment will be applied and charged to the owner.
TEMPERMENT: Owners certify that their dog(s) have not harmed or shown any
aggressive or threatening behavior towards any person or any other dog(s). Pet
Planet has the right at any time to remove a dog from daycare services due to
temperament issues that are not conducive to a dog daycare environment. Please
remember, your dog(s) will be spending time with other dog(s) and the safety and
health of all animals is our main concern.
NAILS: Dogs nails must be kept trimmed, for the safety of other dogs and staff.
If nails are found to be unreasonably long or sharp, nails will be trimmed and
charged to owner at the rate of $8.00.