LANE COMMUNITY COLLEGE

                                  ADVISORY COMMITTEE MEETING MINUTES
                                             February 17, 2005

Mike Joyce, Advisory Committee Chair, called the meeting to order at 4:00 p.m. in BLDG19 Room 142.

Members: Avi Harriman, BiMart; Mike Joyce, PSC Inc., Wayne Huck, MPulse Maintenance Software; Tim
Woolley, InterVision; Joe Neely, Symantec Corp.; Raul Raja Martinez, Student Representative.
Faculty/Staff: Mark Williams, Gary Bricher, Ron Little, Larry Scott, Ron Little, Mary Good, Helen Mikkelsen,
Linda Loft, Fred Beisse.
Guests: Harold Lockhart, BiMart.

Members: Jim Joudrey, Timber Products; Tony Black, Lane County.

A special welcome was given new member Joe Neely. Joe replaces Sherry McKenzie who transferred to another
Symantec Corp job in Waltham, Mass. The minutes of the Fall 2004 meeting were approved.

          Avi Harriman introduced Harold Lockhart, a senior network administrator at BiMart. Harold will represent
           BiMart when Avi is unable to attend. Harold is a graduate of CIT’s networking program. BiMart is
           currently looking for a VB-6 programmer with Sql-Server 2000 experience.
          Wayne Huck: MPulse Maintenance Software is just released this week their newest maintenance software
           product. It has been under development for over two-years, and was done with .NET.
          Tim Woolley: InterVision has hired more people, but has added more projects so the pace of activity has
           remained intense with weekend time commitments.
          Joe Neely: Symantec is currently in a hiring phase. There are 10 openings currently for people with
           networking skills. They now have more employees at their Springfield site than they ever had in the Eugene-
           Springfield area – currently above 900. They’ve just released version 10 of their Anti-virus product. A
           current merger with another antivirus company is in the works.
          Mike Joyce: PSC has recently completed a project to upgrade their Infrastructure Storage Network. Their
           storage capacity has been increased significantly.

        Network Operations program review
Gary Bricher, Network Operations program lead shared with the committee insights on the current Network
Operations program, including the re-worked, first-year core and several second year networking courses. Some
board members questioned the use of in-house developed curriculum. Gary mentioned that a couple times
packaged course ware were used, citing the example of the WestNet curriculum for CS179 and the CISCO
curriculum. However these packages had problems and were not able to really fit into the curriculum successfully.
 Ron Little said some of the texts being used in courses were specific for particular certifications. However, the
students were not being prepared directly for the exams, nor were most of them taking the exams. Joe Neely said
that at Symantec job applicants with a Networking degree and an industry certificate would be put at the top of the
hiring pool.
       Chair Announcements:
Mike Joyce congratulated Mark and the Department on the successful effort of getting the new first-year CIT Core
in place. Avi Harriman and Mike both commented on how good the new core curriculum looked.

       College/Division Updates
Mark Williams reported that the College budget position was in a holding pattern for this next year, but we can
expect to see significant budget cuts during the following two years. The cuts might be more severe on CIT
because of the drop in FTE the last two years unless we can improve our FTE ranking.

        CUS survey of local practices
Fred Beisse explained the new project to survey both practioners and managers in the local User Support
community. The purpose is two-fold. First, to gather information on current practices for curriculum changes, and
secondly, to publicize the CUS degree program to local community. The budget for running this survey would be
around $2K. Mark opened the discussion of the Advisory Board running a capital campaign for gathering such
fund given the College’s tight budget position. Mike Joyce said that the larger companies like PSC might be able
to contribute. Avi Harriman said the same might hold true for BiMart, but suggested that a form letter from Lane
requesting sponsorship for the project would need to be done. And some effort on the College’s standpoint of
giving credit for the sponsorship would also be an excellent idea. Suggestions such as a “sponsored by” footnote
on the survey being sent to the community were made. Avi Harriman commented that User Support is becoming
Net-Centric. End-User support is changing and that employees must know all about Networking even if they were
not Network administrators. IT is not responsible for application support. They won’t hire people that don’t know
how to run the standard software applications that are needed on the job. Specialized, in-house applications may
require some short-term training which might be out-sourced. IT might do the training if it’s very short term, but
does not take responsibility for any long-term or ongoing training. The HelpDesk function still exists to respond to
questions. But they are viewed as an “emergency room” concept, with responsibility to set up trouble tickets for
IT, not a part of IT itself.

        Certificates
Industry Certification was discussed with board members saying this was a must for core IT operations and
networking jobs. We should build students’ expectations to get certifications after finishing the degree. The
College’s practice of housing certification courses in the non-credit area with little communication with the
academic programs seemed very strange. Avi Harriman expressed that at the very least students should be able to
seamlessly flow between the academic degree programs and the certification courses. A suggestion was made that
the Continuing Ed. coordinator for these courses be invited to meet with the CIT Advisory board. A remark was
made about the danger of certifications becoming stale & dated. Both Joe Neely and Mike Joyce commented that
the certification mean that a person and learn and pass tests on their own. That it represents self-directed learning.
The question was asked about certifications for programmers. All members agreed that certification for software
developers wasn’t looked for on job applications. Experience was what counted for programming jobs. Joe Neely
commented that the closest testing site for certifications was now Salem. That it would be great if Lane stepped up
to be a Prometric testing site.

The idea of Lane-issued mini-certificates was raised. Both Joe and Mike commented that it was the industry
certification process which counted on job applications. Their view was that mini-certificates wouldn’t be

       Helping with Staff development opportunities
Mark requested in-kind donations for faculty staff training. It was suggested that giving faculty members an
opportunity to participate in existing trainings at their companies could be of real benefit to our programs.
Symantec mentioned that they have approximately 30 people per week in various trainings and that spare/empty
seats might be used by our faculty.
       Cooperative Ed Carl Perkins grants for Spring term.
Larry Scott explained the funding of 6 credits of internships that would go to a couple students this Spring term.
Specific criteria were that students could not be on Financial Aid and they must be taking Coop credits beyond
those required by the program. Larry asked for volunteers to help select the students. Mike and Joe volunteered.

Members were thanked for their attendance and the meeting adjourned at 5:25 p.m.
The next meeting will be May 19, 2005 in the CIT library.

Respectfully Submitted,
Linda Loft
Committee Coordinator

Copies: Advisory Committee Members,
        Mark Williams, Interim Division Chair, Computer Information Technology
        Patrick Lanning, AVP for Instruction, OISS

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