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					     Agenda


-   INTELLECT – Who are we?
-   The UK IT market
-   European skills needs
-   International comparisons
-   Impact on economy and society
-   INTELLECT’s agenda
-   The future
-   Your turn
    Overview of Intellect

    www.intellectuk.org




The Information Technology Telecommunications & Electronics Association
-   The Background to Intellect
-   Who Benefits from Membership
-   Intellect Influence & Representation
-   Campaigns
-   Knowledge & Advice
-   Networking Opportunities
-   Business Support Services
-   Marketing & Promotion Services
-   Summary
INTELLECT & FEI merged to form Intellect in May 2002

Intellect is committed to improving the environment
in which our members do business, promoting their
interests and providing them with high value
services

1000+ member companies

Membership spans large and small companies
including:
ARM, BAE SYSTEMS, BT, CMG, EDS, IBM, Intel,
Logica, Motorola, Microsoft, Nokia, Philips, Sony
Membership is for the company and its employees.

Intellect provides support services for the
- CEO
- Finance & Commercial Department
- Sales & Marketing Department
- HR Department
- Legal Department
- Public Affairs Department
Supply side sectors:

-   IT Software & Services
-   Telecommunications
-   Consumer Electronics
-   Components & Manufacturing

Market focused sectors:
-   Public: Defence, Central & Local Government,
    Healthcare, Justice & Emergency
-   Private: Banking & Finance, eCommerce, New
    Technologies, Testing, Utilities
   Influence and Representation


Examples

- Cabinet Office, DTI, Home Office, Inland
  Revenue,
- Ministry of Defence, NHS, OFTEL
- Office of Government Commerce, the Radio
  Communications Agency and many other public
  and private sector bodies.
         Campaign priorities

-   Broadband Services
-   Digital TV
-   Manufacturing
-   WEEE
-   R&D Tax Credit
         Other major issues

-   Corporate Social Responsibility
-   Digital Rights Management
-   OFCOM
-   Spectrum Broadband
-   Innovation
We provide market and sector knowledge & advice
through:

-Email bulletins
-Market intelligence reports
-Benchmarking surveys
-Business guidance publications
-Business briefings
We enable members to meet for personal & professional
gain

-Intellect connects 6000 senior executives each year
-Intellect runs 300 events annually
-Intellect events enable members to generate business
        contacts, build partnerships & share expertise
We provide you with business support services to save
members effort, time and money

-   Weekly sales leads
-   Industry training courses
-   Free legal helpline
-   Escrow Service
-   Commercial benefits including insurance schemes & flexible
    benefits
-   International services including a trade show calendar & managed
    missions service
We help to raise members’ profiles in the
industry and to customers through:

•   Free product and service directory listings
•   PR support and press opportunities
•   Speaker platforms & opportunities
•   Co-branding opportunities
•   Joint events
•   An online member database promoted to the user
    community
In Summary

Intellect Provides:
- Effective Representation
- Networking Opportunities
- Business Support Services
- Marketing & Promotion Services
- Industry Information & Advice
Questions?
The UK IT Market

  (and international comparisons)
     UK’s IT expenditure
£ Billion             2000   2001   2004   AAGR
                                           01/04
Personnel             13.3   13.9   16.0    4.7%

Hardware              14.8   15.6   18.2   5.4%

Software & Services   21.9   23.8   32.0   10.4%

Miscellaneous          4.7    4.9    5.3   3.0%

TOTAL                 54.7   58.1   71.6   7.2%



Source Holway 2001
    UK IT and electronics facts
Source:ONS             T/O   GVA Emps Trend
                      £bn      %   000
Components             6.3    .25   44   -
Computing/office      15.8    .27   56   -
Telecom/broadcast     15.0    .51   68   -
Defence, auto, ind     6.2    .32   73  +
Audio-visual           4.8    .12   33   -
Software & IT servs   40.6   2.85  573   -
Telecom servs         41.4   2.15  238  +
Totals                130    6.48 1085   -
      Software & Services 01/04

£ Billion              2000       2004     AAGR
                                           01/04
Project Services       8.46       12.34   +10.4%

Applications           3.20        4.21   +7.4%

Tools                  1.12        1.54   +8.4%

Outsourcing            6.92       11.62   +13.9%

TOTAL                  19.7       29.71   +11.2%



Source Holway 2001
  Market breakdown by product/ service

                     4%   4%
                                4%           System Software


                                             Hardware Maint


        28%                                  Project Services


                                     35%
                                             Tools


                                             Appln Software


                                             Outsourcing/Apps Mgmnt
               21%

                               4%            Value-added Services


Source Holway 2000                         1999: £20,980 million
  Market breakdown by product/ service

                     2%
               11%         2%                System Software


                                             Hardware Maint


                                             Project Services
                                     32%


                                             Tools
    32%

                                             Appln Software


                                             Outsourcing/Apps Mgmnt
                                4%

                     17%                     Value-added Services


Source Holway 2000                         2003 35,650 million
                      UK Software and IT Services
                     Industry Growth in Real Terms
               (excluding system software and hardware
                              maintenance)
25%


                      21%

20%             19%




15%   14%                    14%




10%                                                      9%     9%
                                                  8%
                                    7%     7%


5%




0%
      1996     1997   1998   1999   2000   2001   2002   2003   2004

 Source Holway 2001
Visibility       Gartner Hype Cycle (June 2000)

                                  ASPs                           Will reach plateau in
         WAP/Wireless Web           Webtops                            < 2 years
                Voice Portals          Bluetooth                       2 - 5 years
                Biometrics             Enterprise Portals              5 – 10 years
                                                                       Over10 years
                      Digital
                       Ink


              Synthetic                  Jini                                Java Language
             Characters
                                                            Smart Cards
             Audio                                                                   xDSL/Cable
             Mining                                                 XML               modems
                                                               Speech Recognition
     Quantum                             3-D Web            Voice over IP
     computing
                                                       Micropayments

                          Peak of
     Technology                            Trough of             Slope of            Plateau of
                          Inflated
       Trigger                           Disillusionment       Enlightenment        Productivity
                        Expectations

Source Gartner Research Note 5 June 2000                                            Maturity
     Top suppliers to the UK SCS market in 2000

Rank               Company         Latest FY   Growth
                                    UK SCS
1      IBM                          £1,645m       13%
2      EDS                          £1,560m       11%
3      ICL                          £910m         15%
4      Cap Gemini, Ernst & Young    £825m         5%
5      CSC                          £754m         5%
6      Accenture                    £743m         19%
7      PricewaterhouseCoopers       £690m         14%
8      Microsoft                    £620m         15%
9      Sema                         £587m         13%
10     Oracle                       £500m         - 4%
                     Leading Suppliers of Applications Software Products
                               and Solutions to the UK Market

                 Rank       Company                        1999 Revenue
                                                               (£m)
                     1      Microsoft                          360

                     2      SAP                                140
                     3      ICL                                 90

                     4      Misys                               79

                     5      Sema                                79

                     6      Sage                                75

                     7      EDS                                 65

                     8      Logica                              59

                     9      Oracle                              45

                     10     RM Group                            44


Source Holway 2000
 Market breakdown by industry


                           18%               Manufacturing


 32%
                                             Finance



                                             Public Sector
                                 21%


                                             Telecom/Utility

  10%

                     19%                     Retail/Transport


Source Holway 2001
                                       2000: 21.9bn
  Market breakdown by industry


                           17%               Manufacturing


     34%
                                             Finance



                                             Public Sector
                                 20%



                                             Telecom/Utility

       10%
                     19%
                                             Retail/Transport


Source Holway 2001                     2004: 32.0bn
                              SKILLS MOST IN DEMAND

2000      1999     1998       1997   1996   1995   1994   1993   1992     Skill

  1        1         3         2      2      3      4     15      -       C++

  2        8        13         -      -      -      -      -      -       Java

  3        14       25         -      -      -      -      -      -      Internet

  4        4         4         1      1      1      1      2      1       Unix

  5        2         2         3      4      4      6      5      4      Oracle

  6        6         6         8      9      9      8      9     12       SQL

  7        3         1         4      7     14      -      -      -     WindowsN
                                                                            T
  8        5         5         7      8      8     10     17     69      Visual
                                                                         Basic
  9        7         7         5      3      2      2      1      2         C

  10       21       28         -      -      -      -      -      -      HTML



Source: SSP/Computer Weekly
    Profession          Content                         Sub segment       Examples                     Required skills
    ICT professionals   Employed in the IS department   Applications      Applications development,    Technology
                        of companies or other type of                     C++ Developer, C++/Unix
                        ICT user organisations, staff                     specialist, Java analysts,
                        employed at IT services,                          SAP implementor,
                        products and telecoms                             Functional Manager –
                        companies providing                               Applications, software
                        technology design,                                tester, helpdesk analyst,
                        development, implementation,                      and call-centre operations
                        operation and support.
                                                        Internetworking   Internetworking engineer,
                                                                          WAN manager, E-business
                                                                          implementor, E-commerce
                                                                          implenter, and call-centre
                                                                          integrator
                                                        Distributed
                                                        computing



                                                        Host-based        Unix/NT administrators,
                                                        computing         server consultants,
                                                                          escalation specialist, PC
                                                                          Desktop Support Engineer,
                                                                          Technical Support Analyst,
                                                                          and Customer Support
                                                                          Specialist
                                                        Technology
                                                        neutral




source EITO
      Demand for E-business and ICT skills in Western Europe
                       by category in 2000

              2000
                                                               2003
      10%
                                                      12%


11%                              ICT skills

                                 E-business
                                 skills
                                 Call centre   29%
                                                                      59%
            79%
    Demand for E-business and ICT skills in Western Europe
                     by category in 2000

                 2000
      Internetworking
                                                                             2003
                                                           Slice 6
            9%                                               8%
    Host-based                           Internetworking
       4%                                      3%
Technology                              Host-based
  neutral                                  8%                                       Applications
    7%                                                                                 37%


                               Applications
                                  53%
                                       Technology
                                         neutral
  Distributed                             15%
     27%


                                                               Distributed
                                                                  29%
Demand for ICT skills by country in 2000 % breakdown



                                       Germany
                                         21%
                   Other
                    29%




                                             France
                 Spain                        17%
                  5%


                         Italy
                         10%
                                  UK
                                 18%
Total = Euro 398bn
                            European IT Expenditure in 2000 by Country
                       3%   2% 1%

                 5%
                                                            Germany
            4%                                    27%
                                                            UK

       5%
                                                            France
                                                            Scandinavia
                                                            Italy
  8%                                                        Netherlands
                                                            Switzerland
                                                            Spain
                                                            Belgium
       9%
                                                            Austria
                            16%
                                                            Portugal
                                                 20%



                      16%
                                       Source Holway 2001
        Europe’s IT expenditure
  Euro Billion          2000      2001    2004    AAGR
                                                  01/04
  Personnel             105.5     109.3   121.7    3.6%

  Hardware               86.2      89.0    97.2   3.0%

  Software & Services   162.9     182.6   260.0   12.5%

  Miscellaneous          43.0      44.6    48.8   3.1%

  TOTAL                 397.5     425.6   527.7   7.4%



Source Holway 2001
                     Worldwide Information and Communications
                             Technology Market in 2000



 ICT Equipment                             33.2%                £441bn


 Software Products                          9.6%                £128bn


 IT Services                               18.7%                £249bn


 Carrier Services                          38.5%                £511bn


 Total                                     100%                 £1,328bn




Source Holway 2001
    The future (last year)

- Revenues, profits, cash, are kings
- IT must deliver benefit
   – economic
   – social
- Internet realistically placed
- European market growth
- From products to services, transaction-based
  charging, asp’s
    The future (now)

- Revenues, profits, cash (that should be CASH!!)
  are kings
- Survival
- IT must deliver benefit
   – economic
   – social
- Internet realistically placed
- Volatility, uncertainty esp telecomms
So what?
   Impact IT can have


- improve productivity and raise service levels
   – private sector
   eg banks, manufacturing, insurance
   – public sector
   eg hospital, schools, military
- magnifies trust and ethics problems
- social
   – eg text messaging, email,
    Role of governments


- Frameworks and rules of the game
   – nationally
   – internationally
- Users and exemplars
   – e-readiness
- Goal setters
Still excellent opportunities
         for you
     Case studies


A.   Public sector project goes wrong
B.   Large IT services co. loses its way
C.   Food retailer goes .com
D.   eStart-up

				
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