Frequently Asked Questions:
1. Why Herbalife? It is simple because at Herbalife we've put together a panel of distinguished
scientific experts to create a step-by-step program to guide you back to the healthy, energetic & vital
person nature intended you to be.
2. What Exactly Is This Program? This program is a scientifically formulated, herbal-based calorie-
reduced nutrition program. It is centred around our unique high-energy, protein-rich, nutritional
"shake" or meal replacement drink to which have been added food supplements containing
important vitamins, minerals, essential fatty acids & nutritional herbs. This program has been used
for weight control & health enhancement since 1980 by literally thous&s & thous&s of individuals
around the world. Currently, these programs are available for sale in 77 countries. It is important to
know what this program is NOT, It is not a pharmacological treatment, not a total or protein
supplemented fasting diet, & not a very low calorie diet. This program is simply a healthy dietary
supplement.
3. What makes Herbalife different from other companies? Herbalife believes in simplifying good
nutrition, making improved health, weight management & enhanced personal care easy to underst&
& available to everyone for a lifetime. We can customize programs just for you to make it easy to
achieve your wellness goals & take advantage of quality Herbalife products for your maximum
benefit.
4. Is This A Liquid Protein Or Starvation Diet? This program is neither of these. When properly
followed, our program supplies at least 1000 calories daily & is nutritionally complete so that to
promote safe & effective weight-loss. "Liquid protein" diets, which use nutritionally unbalanced
protein-based drinks, or starvation diets, which reduce calories so low (less than 500 kcal daily) that
people literally starve to lose weight, are both extremely unhealthy & have less than 20% long-term
success.
5. Does This Diet Require Follow-Up By A Trained Professional? This Weight Control Program
has been specifically designed by experts & doctors in the fields of food technology & nutritional
medicine so that it is completely self-explanatory & therefore does not require or expect nutritional
expertise on the part of its user. However, certain individuals including children, pregnant or
lactating women, insulin dependent diabetics & those with compromised kidney function are advised
to consult with their physician while they are on the program. The distributors are trained by the
company's Medical & Scientific Advisory Board to provide an exemplary customer service.
6. Does This Program Change Eating Habits? This program promotes good nutritional habits like
reducing fat, fried foods, salt & sugar in the diet & increasing fibre & complex carbohydrates. Most
important, it teaches individuals how to achieve & maintain an ideal weight. It is a lifetime health
program that helps individuals make informed choices about their diets &, as a result, change their
lives for better.
7. Is Exercise A Part Of The Program? The program encourages participants to follow a healthy life
style that includes good nutrition, regular exercise, moderation in the use alcohol & avoiding
tobacco use. Many people cannot exercise because of serious injuries or other health problems.
Even these individuals can use the program to aid their weight-loss because this program was
designed to benefit people who exercise as well as those who can't.
8. What is Cellular Nutrition? In order for your cells to function optimally, they must be able to absorb
the nutrients you consume. Starting in the digestive tract, you need both balanced nutrition &
receptive cells to accomplish this. When either or both of these systems are impaired, memory,
clear thinking, problem solving & even mood can be affected. This is why Herbalife's revolutionary
Cellular Nutrition Program is essential for your good health.
9. What is the % success of the Herbalife diet? What if it stops working? The Herbalife diet is
100% successful. It's not that the products stop working on the person; it's that the person stopped
using the products, or is not using them correctly. It's a simple law of physics, if you eat fewer
calories than you consume & eat a healthy diet as part of a regimen that includes regular exercise,
you will achieve results.
10. Is Herbalife a high protein diet? Is it really high protein? & isn't high protein bad for the
kidneys? NO, Herbalife is NOT a high protein diet & the Herbalife plan is not bad for the kidneys.
The Herbalife plan is part of a balanced nutritional program. Our recommendations for protein are
conservative. We recommend 30% of your total daily calories come from protein which is very
healthy.
11. What type of protein does Formula 1 have? Formula 1 has Soy protein which comes from plants.
Plant protein is different from animal protein. An animal protein source includes red meat, chicken,
eggs, milk, & cheese. Our soy protein come from a very high grade of soy bean & promotes good
health.
12. Where can I go for more information on balanced nutrition & Dietary Supplements? Log onto
the International Alliance of Dietary/Food Supplement Associations website (IADSA) at
www.iadsa.org.
13. Is It Safe? Is This 'Natural'? This program is based entirely on nutrition & herbs. The program
does not use drugs, medications, hormones or other synthetic agents to promote weight loss. All
ingredients in the program must fulfil three important conditions: purity, potency & stability. This is
how we maintain the high level of quality associated with the program's name.
14. Are The Vitamin Levels, Like Vitamin A, High? Are They Safe? The levels of vitamins & minerals
in all formulas are carefully designed to assure that individuals consuming them will develop neither
deficiencies nor excesses. All of the formulas are created to assure that all individuals, regardless of
their nutritional needs, receive optimum nutrition. Studies demonstrate there is no "build-up" of
vitamins or minerals associated with use of these products, including Vitamin A. In formulating these
products there has been taken special care to assure that Vitamin A levels are completely safe &
never lead to accumulation, even when consumed together with a diet rich in Vitamin A.
15. What Do The Herbs Do & Are They Safe? Herbs are nature's nutritional bounty. They are rich
sources of vitamins, minerals, fibre, & related nutrients essential for good health. The herbal
mixtures used in these products have been created by experts to maximize nutritional potency. The
herbs are of the highest quality available anywhere in the world & are free of pesticide residues &
other possible contaminants. Tableting of the herbal mixtures occurs under strict quality control to
assure both purity & safety.
16. How do I know Herbalife products are safe & effective? Herbalife places a top priority on
providing high-quality, safe & effective products. The company works closely with both Scientific &
Medical Advisory Boards, a team of distinguished doctors, scientists & nutritional experts, who help
develop quality products. Through a donation from Herbalife, the Mark Hughes Cellular & Molecular
Nutrition Laboratory has been established at the University of California, Los Angeles. Named after
Herbalife's founder, the lab conducts research to advance the fields of herbal & nutritional science.
17. Can Everyone Use These Products? Since these products are nutritional food supplements they
are safe. However, certain individuals including children, pregnant or lactating women, insulin
dependent diabetics & those with compromised kidney function are advised to consult with their
physician before beginning this or any weight loss program. It is not recommended for individuals
with high blood pressure to use some of energy products. It is always advisable to consult with a
physician when changing your diet.
18. Has This Program Been Tested? Absolutely. The program has had extensive clinical testing in the
United States, Great Britain & Italy. All of the studies have demonstrated that the products are safe
& effective on both a short term & long term basis. In addition, each batch of these products is
quality-control tested to ensure product integrity before it is shipped anywhere in the world.
19. Is There Enough Fluid & Fibre In These Products? When followed as recommended, the
program provides approximately four pints of liquid & 25 grams of fibre. This is more than is found in
the average diet of industrialized countries & is the level recommended by health authorities world-
wide.
20. Is This Program Recommended By Doctors? Absolutely. The Medical & Scientific Advisory
Board tests & researches these products & continually monitors reports of results sent by customers
& distributors. In addition, many physicians & other health professionals in all parts of the world use
these products both in their personal lives & in their practices.
21. Does The FDA Have a Problem With Herbalife? Is It Approved? In 1986 the U.S. Food & Drug
Administration thoroughly evaluated the Herbalife Program & issued a statement declaring that all of
the Herbalife products were safe. The FDA does not actually approve any nutritional product or food
supplement, which is what the Herbalife products are categorized as, only drugs, & medications. In
addition, whenever Herbalife is introduced into a new country, it is reviewed by that country's
government before it is approved for importation & distribution.
22. Can children use our other products? Herbalife has products specially designed for children too.
You may consult an Independent Herbalife Distributor & learn more about it.
23. I have kidney problems; can I use Shape-works? Individuals with kidney conditions (nephrotic
syndrome, one kidney, kidney transplant, dialysis, etc...) are advised to consult their personal
physician prior to beginning use of any ShapeWorks program because it is likely that they have
protein intake limitations or other issues that require guidance.
24. Do Herbalife products have high caffeine content? No, Herbalife products are not high in
caffeine. A typical cup of coffee has about 85mg of caffeine per cup. Per serving, Herbalife teas,
tablets, & effervescent products have between 65-75 mg of caffeine per serving. We recommend
approximately 250mg/day of caffeine.
25. Can Herbalife products prevent/cure diseases like diabetes, cancer, & thyroid conditions?
Herbalife products are NOT medicinal. They are not a cure or substitute for medical treatment or
medications. However, they are health-enhancing, providing people with balanced nutrition that the
human body needs every day.
26. How do I talk to my doctor about Herbalife? It's very easy to discuss the products with your
doctor. Remove the Herbalife ingredient label from the product container (or download & print from
this website) & bring it to the doctor. Then simply ask the doctor: "Are there any ingredients on this
label that you have a problem with me taking?"
27. Do You Lose Weight Because You Skip Meals? No. This calorie-reduced program encourages
participants to eat three meals daily. Two usual meals are in the form of our nutritionally balanced
meal replacement drink, & the third is any meal of your choice. In our view diets which require
people to skip meals, are unhealthy & stimulate binge eating.
28. How Does It Work? It supplies the balanced nutrition the body needs on a daily basis. Individuals,
who choose to, can promote their weight-loss by reducing excess calories without sacrificing
important nutrients like protein, potassium & iron. As a result, they feel their best while they lose
both excess weight & inches.
29. What Causes The Feeling Of Increased Energy? Is It Caffeine? The weight loss & energy-
enhancing effects of this program are the result of its scientifically balanced nutritional formula. They
are not due to caffeine or any natural or synthetic stimulant. The herbal guar product contains pure
guar which has a naturally occurring caffeine content of about 30 mg per tablet (the same amount of
caffeine as a small cola drink). No chemical caffeine is added to our guar product, & there is no
caffeine in any other of these products.
30. What happens if someone is following the Herbalife program & hits a plateau with weight
management results? When someone reaches a plateau, before he has reached his goal, he may
be snacking on high calorie foods. Adding another shake in the day may help satisfy the individual,
& prevent them from snacking on other foods.
31. Why are herbs good? Herbs are rich sources of vitamins, minerals, fibres, & essential nutrients
related to good health. Herbalife uses herbs in combination as part of a balanced nutritional
program. ALL of our herbs are permitted for use in the markets in which they are sold as part of
Herbalife products.
32. Is Herbalife safe? Herbalife products are approved for sale in INDIA. We interpret that this means
they are safe.
33. Are there any side effects? Herbalife products are nutritious food supplements that use
ingredients, mainly from natural sources hence there are no side effects. However, as with any
change in food habits there is an adjustment phase, your body may need a few days to adjust to the
altered pattern of eating healthier with new type & amount of food.
34. Can I lose in inches & not in weight with Herbalife products? It can happen some times,
especially in people with a high body fat percentage. Fat occupies more volume for the same mass
as compare to muscle in the body. Hence when a person’s body fat percentage decreases
appreciably, the inch loss may be more pronounced than the weight loss.
35. Herbalife products look rather expensive, why is that? Many years of scientific research &
development have gone into Herbalife products to provide high quality results. The products are
produced in a very strict clean environment. So you are buying a very high quality product. If you
added up how much you spent on food on a monthly basis, you may be surprised how much you
actually spend.
36. Do Herbalife products contain preservatives? NO the products do not contain any preservatives.
37. Can Diabetic use the products? All diabetics need good nutrition’s. Herbalife products provide
excellent nutrition that enhances vitality & energy levels. Our food supplements are mainly soy
protein based, which has a low glyciemic index. Apart from this soy protein helps you feel full &
prevents frequent hunger pangs. A common problem faced by diabetics.
38. Is it safe Long term? YES. You may take the products as long as you wish! Many people who
have reached their ideal weight & have improved their well being & therefore keep taking it as part
of their diet. You should of course eat "normal food", life would be pretty boring just taking shakes all
day!
39. What is typical weight loss? We cannot guarantee or claim a particular grams/kilograms of weight
loss/gain, as the same will vary from person to person according to their metabolism. If you take the
products as directed, you should expect to lose weight until you reach the ideal weight for your body
type.
40. Is Herbalife a low carbohydrate - high protein diet? NO. The Herbalife diet is based on balanced
a carbohydrate & protein diet. The products we currently feature on our site are all balanced
carbohydrate & protein, but we also supply protein supplements & snacks.
41. Once I have got to my ideal weight, do I have to keep buying products to keep my weight the
same? The best way to lose weight & to keep it off is to change your eating habits & exercise
regularly. There is a strong possibility that if you suddenly stop your diet, you will start putting the
weight back on. Your body tends to remember what weight it used to be, so it is a good idea to keep
using the products for approximately the same period that it took you to lose the weight, so that your
body can adjust. To maintain your weight all you will need is one shake a day (breakfast for
example) & 2 small sensibly sized meals spread through the day with at least 30 minutes of
exercise every day.
42. Do I have to drink gallons of water? NO, not gallons but it is recommended that you have to drink
1ltr of water for every 20kg of your body weight if your weight is 60 then you have to drink 3ltrs of
water per day. This is important whether you are losing weight or not. Water is important to flush
everything through & to stop you getting de-hydrated. When you reduce your food intake, you are
also reducing your water intake, so it is even more important to drink it. You should also notice a
difference to your skin as water helps the natural detox process so that impurities don't come out
through your skin in the form of spots. Some Doctors will say as long as you drink fluids, i.e tea &
coffee, that is OK to keep your body hydrated, but if you are trying to lose weight & rid your body of
impurities, you should try to drink water instead
43. Why do I need to buy Herbalife products, can't I just cut down & do more exercise? Cutting
down & doing more exercise is not necessarily the best way to lose weight & keep it off. You need
to make sure you're getting the correct balance of carbohydrate, protein, vitamins & minerals. This
can be difficult to get right especially if you have a busy life. Herbalife products provide all you need
to stay healthy while losing weight. If you stop taking your products suddenly, you may start putting
the weight back on. You have to stick to the weight lose program.
44. I am on medication, is it safe to use these products? You MUST consult your doctor about using
these products if you are on medication. Many doctors are perfectly happy for you to use them while
taking prescription drugs. Always consult your doctor about them if you have any concerns.
45. How does the Latest Herbalife™ Program relate to what Herbalife has provided for the last 31
years? The Latest Herbalife™ Program extends the concept of Cellular Nutrition & builds on the
successful legacy of Herbalife’s Formula 1 meal replacement, which has been on the market for 31
years. Cellular Nutrition means giving your body what it needs - nutrition that is commonly missing
from the modern diet. Protein satisfies hunger & many people don’t get enough protein in their diets
to control hunger & build or maintain their muscles. The Herbalife™ Programme can be
personalised for each dieter’s needs. The Herbalife Products are now available in 77 countries
across the globe.
46. How is the latest Herbalife™ product different from other popular diets? The Herbalife™
Programme uses the proven principles of healthy shakes as meal replacements. The programme is
based on unique mixes of proteins developed by Herbalife in a high-protein, low-fat formula.
Herbalife™ allows for healthy carbs & encourages enough healthy fat for taste but not the "all-you-
can-eat" fat of other high protein diets.
47. Why is it important to know what my Lean Body Mass is? Lean Body Mass tells you about how
many calories you burn at rest each day & can help you choose the right Herbalife™ plan for you.
You can also get an idea of what your target weight should be. Many people have an unrealistically
low number as their idea of what they should weigh. By estimating Lean Body Mass, you can help
people set a realistic target & choose the right plan that will help them lose weight as quickly as
possible.
48. Why is protein important in a diet & how do you use protein? The power of protein is that it
controls hunger. Some smaller women may get enough protein in Formula 1, but for larger women
& most men, adding protein to Formula 1, using 1 to 2 tablespoons of Formula 3 Personalised
Protein Powder, will help control hunger & build & maintain muscle. You can optimise your success
with Formula 1 & Formula 3 protein powder by using the enhancers that have been part of the 3-2-1
tradition of Herbalife. To put it simply: supplements THREE times a day, TWO shakes a day, & ONE
healthy meal.
49. How do I know how much protein my body needs to lose weight, rather than gain weight? If
you use the Lean-Protein Estimator, you will get a range of daily protein intake personalised for your
weight-loss success. If you are on a meal plan with less than 100 grams of protein as a target, you
may use Formula 1 with no added protein. Adding 2 tablespoons of Formula 3 Personalized Protein
Powder adds only 40 calories to a shake, so you are getting protein without the extra calories that
are in other high protein, high fat food choices.
50. Will I get help from you if I buy products from you? YES. If you have purchased a weight loss
programme, if you contact us we will follow you up to help you get the result you require. If you don't
wish us to help you, you must let us know, however it is very important you are not on your own at
least until you are taking the products properly & getting a good result. We currently follow up our
online customers using email as we have found it to be more efficient, less intrusive & better suited
to today's more flexible working hours & social activities.
51. Can I have a discount? Can I sell Herbalife as well? YES, please contact an Independent
Herbalife Distributor to know more.