Interpersonal Communications by yadd8eQB

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									 Interpersonal
Communications
Frame of Reference
   • What you bring to the table

   • What role does culture play?

   • How does “frame of reference”
     affect selective perception?

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             Skills

    • Listening

    • Non-verbal communication

    • Verbal communication


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               Listening
             • Why?

             • How?

             • When?

             • Stumbling blocks

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           Listen Harder!


• How can we improve our listening
  skills?




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                Non – Verbal

• Body movements and positions

• Spatial Relations

• Vocal (?) Cues…….. (non-verbal?) YES!

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     Verbal Principles

             • Concreteness



             • Neutrality



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    Make Me Better!

             •   Be silent
             •   Be open
             •   Be meaningful
             •   Be a student



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