Music-On-Hold Services and Communications, Partnering in Excellence Air Mobility Command’s Installations and Mission Support Directorate (A7) is pleased to announce the launch of AMC’s “Music On Hold” (MOH) initiative. MOH is a command program which will provide royalty-free music and Services public announcements to telephone customers placed on hold when calling into the AMC telephone network. In partnership with HQ AMC Communications and Information Directorate (A6), A7 will provide base-level communications squadrons with monthly recordings of royalty-free music and Services announcements specific to their location. Each installation will receive a digitally recorded CD each month. When a caller is placed on hold, they will hear local announcements with a musical background. This initiative will help standardize phone service at AMC installations while providing timely Services information geared to the local military community. Music-on-hold services are currently provided by several commercial companies. Bases using this service pay approximately $200 monthly. HQ AMC/A7S will provide this service free of charge to all AMC installations. All equipment required for this initiative is being provided to the bases. Replacement equipment costs (expected to be minimal) will be at the installation's expense. If interested, we welcome your inquiries. Our POC is Mr. Sam Parker, A7SC, (618) 229- 7539 / DSN 779-7539 or firstname.lastname@example.org. The Process: Each month, base-level marketing departments will supply HQ AMC Services/A7SC (Marketing) a script of base specific announcements. Due to the HQ by the 15th of each month, A7SC will record these announcements over a musical bed of royalty-free music. Each file will be approximately five-minutes in duration. The completed file will be placed onto the AMC Services website, www.amcsvs.com. Base marketing offices will download their monthly MOH file onto a CD and deliver it to their local Communication Squadron point of contact (pocs have been established for all AMC installations). The CD is then placed into the sound system and the system is set on automatic repeat. All callers placed on HOLD will hear Services messages specific to that base. These messages will be changed monthly. The following are copies of orders placed, our sources, and a sample of a base script. MUSIC ON HOLD (MOH) ORDER on-line from: Musicians Friend Fostex VF160EX All-In-One Recording Package http://www.musiciansfriend.com/srs7/g=rec/s=recorders/search/detai l/base_pid/240284/ PRODUCT # 240284 COST: $1,099.99 Fostex VF160EX All-In-One Recording Package Product (#240284) $1,099.99 SHARP CD-MPS600 ($143.99 per unit) plus shipping Sharp CD-MPS600 (silver) - Plays CD-R, CD-RW, repeat on both main and remote, MP3, 5-disc ORDER on-line from: AUDIOVIDEO DISCOUNTS http://www.audiovideo-discounts.com/prod/home-systems/cd-mps600.html ONE (1) system to each of the 11 locations below: Andrews AFB, Maryland NAME: Jerome F. Spearman Mailing Address: 89 SVS/SVK (Marketing Office) Bldg 1642, Brookley AVE. Andrews AFB, MD 20762-7002 Commercial Phone: (301) 981-5211 Charleston AFB, South Carolina NAME: Laura Abell Mailing Address: 437th Services Squadron 102 North Davis Drive, Bldg. 322, 1st Floor Charleston AFB SC 29404-4825 Commercial Phone: (843) 963-3809 DOVER AFB, Delaware NAME: Julie Rich Mailing Address: 436 SVS/SVK 262 Chad St., Rm 305 Dover AFB, DE 19902-7262 Commercial Phone (302) 677 -2883 Grand Forks, North Dakota Julie McWalter Address: Marketing and Publicity Office 319th SVS/SVK 784 Eielson St., Bldg. 621 Grand Forks AFB, ND 58205 Commercial Phone (701) 747-3238 MacDill AFB, Florida NAME: Wendy Foster Mailing Address: 6 SVS/SVK 1904 Golf Course Ave, Ste 1 MacDill AFB, FL 33621-1604 Commercial Phone: (813) 828-3055 McConnell AFB, KS Fe Vorderlandwehr PHONE: 316-759-6001 EMAIL: Fe.Vorderlandwehr@mcconnell.af.mil Mailing Address: 22SVS/SVK 57837 Coffeyville, Ste 251 McConnell AFB, KS 67221-5000 McGuire AFB, New Jersey Monty Dunn 305th SVS/SVK 2905 Tuskegee Airmen Ave. McGuire AFB NJ 08641-5012 PH: (609) 724-5327 Pope AFB, North Carolina NAME: SANDRA BOSWELL Mailing Address: 517 Virgin Street, Bldg. 344 Pope AFB NC 28308 Commercial: (910) 394-2143/ Scott AFB, Illinois NAME: Lisa Timmermann 375th SVS/SVK 505 Ward Dr. Rm 203 Scott AFB, IL 62225 Shipping Address: (Fed Express/UPS only) 375th SVS/SVK Bldg. 1930 Scott AFB, IL 62225 Comm Phone: (618) 256-3766 Travis AFB, California NAME: Allison McQueen 60 SVS – Marketing 510 Airlift Drive, Bldg 380- B Travis AFB, CA 94535 Commercial Phone: (707) 424-5470 HQ AMC/A7SC Marketing 507 Symington Dr. Bldg P-40 Scott AFB, IL 62225-5335 Sam Parker Air Mobility Command (AMC) HQ AMC /A7SCM, Scott AFB, IL. Phone: (618) 229-7539 Royalty-Free Music: FLAGSHIP CD’s (20 CDs): $395.00 (CDs are marked below) FedEX shipping: $19.95 http://www.music2hues.com/productpage1.html Flagship 20 CD package: Action Sports / Caribbean Dreams / Competitive Edge / Easy Moving / Energetic / Folkstyles / Funky Stuff / Global Pulse / Goove-a-Holic / Island Adventures / Light Jazz / Motivational / Nu Funk Hop / Movie Scores / Rhythm & Blues / Retro / Swing / Winter Wonderland / Nu World Beats / Neon Soul / SAMPLE SCRIPT Pick up the At Your Leisure magazine at any Services facility every month and find out more on Dover Air Force Base Services Squadron events. Come out to an evening of family fun at the Disney Family Night January 28 at the Community Center. For more information, call 677-3107. Have a great lunch at the bowling center and participate in the Lunchables League. Open to all squadrons and civilians. Call 677-3950 for more information. Put your thoughts on ICE! Log on to http://ice.disa.mil from any internet browser and let us know your comments about our programs and facilities. The Family Child Care office offers free short term child care to military members returning home from deployment. For more information, contact the Family Child Care Program office at 677-3712. Attention dorm residents! Ask about the Dorm Resident Program at various Services facilities and take advantage of our specials. Enjoy lunch at The Landings Club everyday from 11 a.m. to 1 p.m. for 6.95 per person. Present your club card and receive discounts. The Veterinary Clinic provides quality vet care to pets of active duty members, their dependants, and retirees. For more information or to make an appointment, call 677-5252. Winterize your vehicle at the Auto Shop. Fully qualified mechanics are on duty to advise and assist with your projects. Call 677-3249. Sign up now for framing, pottery, welding and sign language classes at the Skills Development Center. Call 677-3246 for more information. Patterson Dining Facility offers breakfast, dinner and snack items during midnight meal daily from 10:15 p.m. to 12:15 a.m. Call 677-3925 for more information. Bowl for $10 per person including shoe rental and have fun during Saturday Night Thunder Alley from 8 to 11 p.m. at the Eagle Lanes Bowling Center. Sign up at the Leisure Travel Office for the Philadelphia 76ers vs Detroit Pistons basketball game trip on February 16. Eagle Creek Golf Course new snack bar is open everyday from 7 am to 7:30 pm. Take out is available. Call 677-6039.
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