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									NATIONAL PROBATION SERVICE
for England and Wales

SUSSEX PROBATION AREA
JOB DESCRIPTION TITLE OF POST: Team Manager/Senior Probation Officer

BAND:

6

ACCOUNTABLE TO: STAFFING RESPONSIBILITIES:

Assistant Chief Officer Deputy Team Manager(s) Probation Officers Probation Service Officers Administration staff

MAIN RESPONSIBILITIES:
Most Team Managers are assigned to Offender Management roles in teams located across SPA but they may be assigned to other teams (eg Programmes, Prisons) in the Interventions Division. The role of the Team Manager is to manage the performance of staff in achieving their individual plans and objectives, contributing to the overall objectives and priorities set out in the Sussex Area Plan. The key functions are:  Operational management  Effective management of staff, ensuring appropriate deployment of resources  Development and promotion of high quality and best practice in service delivery, and establishment of appropriate monitoring and review systems  Contribution to the development of SPA policies strategies and the implementation of agreed policies and plans  Representation and promotion of SPA policies and strategies with other agencies /stakeholders  Effective management of devolved budgets

Inherent in all posts within the Sussex Probation Area (SPA) is a responsibility to: Work in accordance with:  The SPA vision and to represent its aims and objectives;  Area policies and procedures, National Standards, and the National Offender Management Model;  Equal opportunities and anti-discrimination policies;  Health and Safety Policies and Procedures;
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And to  Respect the confidentiality of the Service and Service users;  Maintain accurate and timely records;  Develop as an individual to reach maximum potential in the skills and competencies required;  Undertake other duties from time to time as may reasonably be required. KEY DUTIES AND RESPONSIBILITIES Staff Management  To provide leadership and guidance to staff, directly accountable to the post holder, to promote high performance standards both individually and as a team, in the achievement of SPA objectives and compliance with national and local policies, standards and practice.  Ensure management of staff is carried out in accordance with SPA policies/protocols and conforms to good employment practice and consistent standards, with specific reference to: o o o o o o o o 


Induction, Performance Management and Appraisal Staff Training and Development Dealing with underperformance Recruitment and deployment decisions Equal Opportunities and Anti-discriminatory practice Discipline and Grievance Sickness Absence Health & Safety

Lead and promote team and individual planning and review processes to ensure that the work of teams is congruent with Service Plans. Participate in the recruitment and selection of staff (in line with standards above), anticipating forthcoming needs and staff specifications.

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Practice Management  Ensure that appropriate processes are in place and complied with, to enable relevant and consistent assessments to be conducted (including the assessment of risk), risks to be identified and reduced.  Effectively manage day to day operations and service delivery including the management of offenders in accordance with National standards, SPA policies and procedures and the National Offender Management Model, ensuring effective deployment of staff and resources and the maintenance of a healthy, safe and productive work environment.  Pro-actively research and respond to stakeholders views, identifying and proposing changes in service delivery to match need and promote continuous improvement.  Contribute to the development and deployment of monitoring and evaluation systems and processes to enable appropriate evaluation of the effectiveness of practice in the reduction of re-offending.  To ensure a best practice approach is maintained, through awareness of legislation and service requirements and their integration into practice.  To conduct complaint investigations into the management of individual cases and seek resolution. Budget Management  Ensure devolved budgets are effectively planned, monitored and controlled in line with a best value approach, and take appropriate action in relation to resource imbalances. Policy & Planning  Contribute to the development of the SPA policies, plans and protocols and ensure implementation of agreed policies, plans and protocols. External Relations  Represent and promote SPA policies and strategies with other agencies/stakeholders engendering positive and effective relationships in the Area and beyond. Continuing Professional Development  Continuously develop your own knowledge and skills through assessment of the skills you need to work effectively in this position and likely future requirements as an SPO (or other career development) within SPA. This job description sets out the duties of the job at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations cannot justify a reconsideration of the grading of the post. The post holder is required to operate within the policies and procedures of Sussex Probation Area. Date of JD: Author of JD: Ref: JE38

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NATIONAL PROBATION SERVICE
for England and Wales

SUSSEX PROBATION AREA
PERSON SPECIFICATION
TITLE OF POST: Team Manager/Senior Probation Officer Essential Criteria Education & Qualifications :  Diploma in Social Work or equivalent Desirable Criteria  Relevant in-service training i.e. management training, preparation for management

Knowledge :

 An understanding of  A good working knowledge management issues in the of the Probation Service and Probation context developments in Criminal Justice  Clear understanding of equal opportunities and antidiscriminatory practice  An understanding of case management and its implementation in practice  Ability and confidence to engage constructively with stakeholders including Courts, sentencers, and other statutory and voluntary agencies  Presentation skills and ability to represent the Service in external settings  Ability to collate information, write clear reports and communicate effectively  Ability to deliver organisational objectives and meet deadlines  Ability to motivate, guide and monitor staff performance  Ability to liaise and engage constructively with Probation staff, both within Sussex Probation Area and in other Services  Experience of working in partnership with statutory and voluntary organisations  Evidence of computer skills and the ability to use information systems/data effectively  Evidence of administrative competence and attention to detail  Evidence of commitment to quality and service development  Evidence to show ability to use resources effectively and efficiently  Willingness and ability to develop and promote new ideas and approaches to service delivery  Experience of organising resources within financial

Key Skills & Competencies :

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constraints Experience :  Evidence of a successful ‘track record’ as a manager or practitioner  Experience of promoting effective practice  Potential to carry responsibility, delegate, hold to account and resolve difficult issues  Ability to adapt and change to meet developing Service objectives  Enthusiastic, flexible and resourceful  A team player with the potential to lead a team through a process of change and integration  Satisfactory Health check  Satisfactory Police check  Demonstrates a good attendance record*  Experience of solution and outcome focused work

Attitude & Approach:

 Problem solving orientation  Resilience, self-sufficiency and self-motivation  Diplomatic and tactful

Other :

* The Sussex Probation Area has a target of no more than 9 days’ absence per employee
per annum. Applicants will, therefore, be required to demonstrate that this can be reasonably achieved by them detailing their absence record including dates and reasons for each period of absence over the last two years and by completion of a medical questionnaire and assessment by Occupational Health. Account will be taken of the nature of absences, such as one-off medical complaints, pregnancy related illness, DDA related illness.

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