shirley (PowerPoint) by hedongchenchen

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									       Internet Access for All?
Planning Sustainable Infrastructures for
       the Information Society


             INTERNET FOR ALL
          Equal Opportunities on the Net
            International Conference
             20-21 September 2001

                    Saundra L. Shirley
                 (sshirley@hotmail.com)
          Public Policy and Planning Consultant
        Why Infrastructures?
Equal Opportunity “On” the Net

               Requires

          Equal Opportunity “To” the Net



                                   Saundra L. Shirley Sept. 2001
WHAT ARE INFRASTRUCTURES?
                  Definition
      “The substructures or underlying
 foundations, especially the installations and
   facilities, on which the continuance and
growth of a community, state, etc. depend…”


 (Webster’s New World Dictionary of American English,
        3rd Edition: NY, Simon Schuster, 1988)
Key Values Concerning
    Infrastructures


    • Sustainable
       Flexible
       Accessible



                    Saundra L. Shirley Sept. 2001
      Core Infrastructures* +
Education*                 Health*
Transportation*            Public Safety*
Economic Development*      Water/Sewage/Waste*
Judicial                   Other Utilities*
Labor*                     Housing*
Recreation/Entertainment*  Culture
Social Services            Political
Communications/Telecommunications*
                                   Saundra L. Shirley Sept. 2001
                   Definition
            Information Infrastructure
Organizations, institutions and people that support the
creation, development, maintenance, distribution, storage,
retrieval, preservation, or access to data and information
regardless of format (electronic, digital, print, etc.) or media.*




  *international, federal, state, and local
                                                     Saundra L. Shirley Sept. 2001
        Information Infrastructure


Libraries             Nonprofits
Museums/Archives      Businesses/Corporations
Executive Bodies      Colleges and Universities
Legislative Bodies    Schools
Judicial Bodies       ISPs, Publishers, & Others



                                     Saundra L. Shirley Sept. 2001
                 Definition
          Information Technology
               Infrastructure

The technologies employed by organizations,institutions,
and people including lines (wire, wireless, satellite, or
cable), platforms/architectures, and applications that
support computing, various networks, Intranets, and the
 Internet; and will support high speed/high capacity
Internet access and advanced applications.


                                                 Saundra L. Shirley Sept. 2001
               IT Infrastructure

Hardware/Software         Emergency and Public
Defense/Intelligence Nets Safety Networks
Government Networks       Business/Corporate Networks
Educational Networks      Health/Medical Networks
Transportation Networks Criminal Justice/Court Networks
Public Utility Networks   Banking & Financial Networks
Social Service Networks Library Networks & Others
Communications & Telecommunications Infrastructures

                                           Saundra L. Shirley Sept. 2001
WHAT ARE THE PROBLEMS?
            I&IT Investments
• Network, system, and infrastructure upgrades to
  broadband
• IT departments and managers, and executive level
  CIOs in most, if not all states; and in some local
  governments.
• Computerization of routine management and
  operation functions
• Creation of electronic, online, and digital
  resources
• Development of websites
                                          Saundra L. Shirley Sept. 2001
    Lack of Coordination &
 Communication Between Sectors

• Unnecessary duplication and redundancies
  within and outside of sectors
• Excessive or inadequate build-out of
  infrastructures
• Failure to recognize interdependence within
  and outside of sectors
             Stage I: Current Planning Framework
                        IT Infrastructure

   Government
                                               Economic
Nonprofits                                     Development
                  Information Infrastructure
                                                   Business
      Education
                                            Health
                         Libraries
                                                  Saundra L. Shirley Sept. 2001
        Stage II: Current Planning Framework
                                      Economic
        Government
                                      Development


Nonprofits         I & IT Infrastructure           Business
                  Planning & Deployment
      Education                            Health

                        Libraries
                                             Saundra L. Shirley Sept. 2001
              Key Challenges
Access                           Legal/Policy Framework
Privacy                          Tax Revenues
Infrastructure Deployment        Security
Interoperability/Ubiquity        Public Domain
Workforce Development            Staff Training & Support
Education                        User Fees
Funding                          Culture/Change
Privatization of Public Assets   And More...

                                              Saundra L. Shirley Sept. 2001
    Local/Community Change
• Increasing Interdependence
• Increasing need for ubiquity,
  interconnection, interoperability, and
  openness in networks, systems, platforms,
  and in other IT-related areas
• Increasing need for communication and
  relationship building:
   – within and between sectors/areas
   – throughout communities, and with others
   – within and outside of communitySaundra L. Shirley Sept. 2001
  Local/Community Imperatives
• Engaging (soliciting input, feedback, involvement)
  citizens, businesses, private and nonprofit sector,
  and other stakeholders
• Collaboration (cooperation, partnerships,
  alliances, etc.) between and with stakeholders
• Integration of I&IT planning and implementation
  with other sector planning and implementation
• Integration and elimination of duplicate/redundant
  services and resources

                                            Saundra L. Shirley Sept. 2001
                 Stage III: Ideal
                 Planning Framework
Information                                        Global
                                I&IT
Society                                            Economy
                                 Economic
              Government
      I&IT                       Development        I&IT
                Nonprofits
                                  Business
                Education           Health
                            Libraries

 E-Government                  I&IT
                                               E-Commerce
 E-Democracy
                                                Saundra L. Shirley Sept. 2001
What Are Others Doing?
                 U.S. Cities
•   San Diego, California
•   Austin, Texas
•   Phoenix, Arizona
•   Indianapolis, Indiana
•   Hennepin, Minnesota



                               Saundra L. Shirley Sept. 2001
         City of Grande Prairie
         (www.city.grande-prairie.ab.ca)

• Sought to use IT and telecom to enable
  exploitation of the global economy
• Envisioned a planning process involving the
  whole community
• Stressed the importance of collaboration and
  integration
• Developed plan consistent with state, federal, and
  even international plans, goals, strategies, action
  lines, and benchmarks
• Policy change and development follow plan
• Regularly updates plan
                                            Saundra L. Shirley Sept. 2001
             E-Europe
   Action Lines and Benchmarks
• Basic planning foundation and benchmarks key
  resources for local planning
• Provides good (and consistent) starting point for
  assessment and planning
• Numerous resources; regular/consistent updates
• Continual collection and publication of
  benchmarking data
(www.europa.eu.int/information_society/eeurope/index_en.htm)

                                                Saundra L. Shirley Sept. 2001
        Strategic Planning/Community
        Visioning Framework (Revised)
                                      Collaborative Process
                                       (Community-wide)
                                  Business, Nonprofits, Citizens
                                           Government


          Local Inventory              Local Assessment               Community Needs Assessment
       (Internal & External)                (Internal)                         (External)
          Infrastructures,              Infrastructures,                    Infrastructures
       Resources, Services            Resources, Services                Resources, Services


      Values Id. and Priorities           Goals Setting                Buy-In/Adoption/Action Plans
                                         Goals Rankings            (Developing Alliances, Collaborations,
                                                                     Partnerships, Cooperatives, etc. to
                                                                          Implement Vision/Plan)


                                    Benchmark Development
                                      (Evaluation/Metrics)


Core Areas Include: Economic Development, Education, Health, Transportation,
Recreation/Entertainment& Culture, Labor, Utilities (Water, Electricity, etc.),
Housing, Social Services, Public Safety, Information Technology, and Information
                                                                                    Saundra L. Shirley Sept. 2001
        Community Visioning
        Framework (Revised)

• Uses Collaborative & Integrated Planning
• Adds Information & IT Inventory
  (Infrastructures, Resources, Services, etc.)
• Adds Information & IT Needs Assessment
• Aggregates Resource/Service Info. & Data
• Integrates Planning Models


                                        Saundra L. Shirley Sept. 2001
      Features of Framework
• Extensive and Ongoing Collaboration &
  Cooperation Between the Public, Private
  and Nonprofit Sectors, and Government
• Integration & Expansion of Existing Models
  (management/operations, service, decision-
  making, law/policy development, etc.)
• Increased Efficiencies & Reduced
  Duplication/Redundancies
                                     Saundra L. Shirley Sept. 2001
              What’s Next
• Convene forums to discuss the planning
  framework as a viable means for discussing,
  planning and implementing a shared vision
  (community, local, and state) for the
  Information Society
• Implement a pilot project
  – Use Community Visioning Framework in a
    selected community
                                       Saundra L. Shirley Sept. 2001
       Internet Access for All?
Planning Sustainable Infrastructures for
       the Information Society

             INTERNET FOR ALL
          Equal Opportunities on the Net
            International Conference
             20-21 September 2001

                   Saundra L. Shirley
                (sshirley@hotmail.com)
         Public Policy and Planning Consultant

								
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