EIKE
Erfolg durch Information Kommunikation und Empowerment
Dagmar Linde, MBA Consultant
Education
Qualifications
Austria Born 1952
Ms. Linde obtained her „Executive Master in Business Administration‟ from the California State University Hayward in June 2004. Theses Title: „The use of intellectual capital report (ICR) to represent changes in business culture”. In 1977, Ms. Linde obtained a certificate as a „Staatlich gepruefter Betriebswirt fuer Datenverarbeitung“ from the ACADEMY OF DATA PROCESSING in Boeblingen, Germany.
Languages
German English French
Native Fluent Very Basic
Professional experience
Profile Dagmar Linde manages the sales and marketing activities for IBM Training. Also working as a human management consultant in the industrial, distribution and small and medium business industry, she can provide a complete picture of human performance management and an e-learning landscape from a bird eye view into very deep detail with experience in most of the related economic, human and technical areas. She specializes in human performance management. Dagmar. Linde has over 18 years of experience in skills development and business transformation. „Customer orientation‟ is her main topic and interest. Dagmar Linde is solution oriented and creative with the ability of high quality working. Communication, teaching and moderation are some of her key competences. She is trained and experienced to use instruments like knowledge management, skills management, change management, competency management, management development and e-learning. Eager to learn and open minded she is searching for new challenges. Career History 02/2007 – to date Consultant for Skill management, Competency management, knowledge Management Success of companies and NGO‟s depends also on performance of human resources; Information, communication and empowerment are prerequisites to survive in a global and complex business world. 01/2006 – 03/2007 IBM BCS Learning (Business consulting services, Business transformation outsourcing, learning) Sales and Marketing Seen Education as part of IBM business consulting services, Ms. Linde adapted the sales and marketing processes. She established education as a delivery function for IBM hardware and software group inside and outside IBM. She supports customers to include education as business a usual in change projects.
Dagmar Linde, MBA eike@dagmarlinde.at
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Date: 06/06/08
EIKE
Erfolg durch Information Kommunikation und Empowerment
05/2004 – 12/2005
IBM IT ES (integrated technology education services) Represent of Education Austria, Project manager As the represent of Education Austria she contributes to the change process within IBM Education D-A-CH organisation. She established the „IBM zAcademy‟, a two year education initiative of IBM Hardware and software group together with large customers of IBM .
01/2003 – 04/2004
IBM ITTS (integrated technology training services) Education adviser and developer She supports the sales force in complex projects, develops education road maps, and contributes to the IBM offering and delivery process.
07/2001 - 12/2002
IBM Learning Services Austria Sales specialist As a Sales specialist within industrial, distribution and small and medium business industry in Austria she managed the engagement process and increased the awareness for IBM e-learning offerings (MINDSPANSOLUTIONS) within the Austrian market and inside IBM
01/1993 – 06/2001
IBM Learning Services Austria Change management Consultant As a team leader for education consultants, she established the new services within the Austrian market with focus on skills management, change management, project management and education projects.
01/1989 - 06/1992
IBM Education Centre, Austria Curriculum Manager & Instructor She expanded IBM training offerings for project management, soft skill trainings, and principles of date processing and application architecture, including development and marketing of new offerings.
08/1988 - 12/1988
IBM Development Centre, Austria Project manager in France Project manager and team leader for an international team, located in Orleans, France, Development of course curriculum and course material for the worldwide training programs for the new IBM Product ADPS
Dagmar Linde, MBA eike@dagmarlinde.at
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Date: 06/06/08
EIKE
Erfolg durch Information Kommunikation und Empowerment
08/1986 - 12/1988
IBM Development Centre, Austria Assignee She contributes to the development team for ADPS, (Application development Process support). Supporting the architectural team and designed and developed one part of the User Handbook.
01/1977- 07/1986
IBM internal education department, Germany Curriculum’s Manager and Instructor Specialised for project management, soft skill trainings, and principles of Date processing and Application architecture. Skill Gap analysis and curriculum design for all (5) IT Departments in IBM Germany, including the former IBM Factories.
10/1977- 07/1986
IBM IT Department, Germany, Application Developer Team member of the German implementation team for WTAAS, with focus on customer record, first experience with end user training, Supports the implementation of the first User Help desk with in IBM Germany, Teaching the user help desk members
10/1975- 09/1977 Germany 01/1992 - 06/2001
ACADEMY OF DATA PROCESSING Boeblingen, Student PFAFF AG, Michelin, Germany Application Developer Before joining IBM, Ms. Linde worked for several large industrial companies. As part of a team she designed and implemented a time recording system
Assignment History (Topics)
01/1992 - 06/2001
Human resource department of a major bank, Suisse Change Management Consultant, As a member of the IBM and Customer team, Dagmar Linde designed and developed a so called "Fachlaufbahnmodell", She was responsible to collect data via interviews, to design the model and to ensure the acceptance of the results within the customer organization,
01/1992 - 06/2001
IT Department of a major bank, Austria Change Management Consultant, Acting as a consultant to the general manager of a subsidiary of a major bank, Ms. Linde designed a business and culture change program to enable them to become a commercial, market-driven enterprise. She defined ten major projects to achieve the business change, took overall project management responsibility for the program, and personally managed the skills transformation project
01/1992 - 06/2001
Dagmar Linde, MBA eike@dagmarlinde.at - 3/4 -
Biochemical company, Austria
Date: 06/06/08
EIKE
Erfolg durch Information Kommunikation und Empowerment
Skills management Consultant, Working with a biochemical company, Ms. Linde equipped them with a skills management system to permit flexible allocation of resourced to successfully address their market needs. She carried out a skill requirement Project to verify that the client had the skills that the market required. Among the benefits of the project were significant improvements in teamwork within the executive team, and harmonization of culture throughout the organization by establishing common definition of roles and skills. Her work enabled the client to identify critical skills, and to put a plan in place for early implementation 01/1992 - 06/2001 Pädagogisches Institut, Vienna Education Consultant, She has created a skills profile for directors of schools throughout Vienna, and has worked with teachers to build a vision and implementation plan for a local primary school 01/1992 - 06/2001 IBM internal Application development Organisation Education Consultant, Ms. Linde helped IBM Austria to transform their internal Applications Development Organization into a commercial, market-driven organization. She identified the skills requirements involved in the transformation and designed the reskilling program to ensure that this transformation was successfully achieved 01/1992 - 06/2001 German government, unemployed teachers Education Consultant , Working as part of a team for the German government Ms. Linde developed and implemented a transformation program and courses to teach unemployed teachers. The team designed and developed an assessment scale and criteria to classify students„ achievement and performance. At the end of the project the students were qualified for employment as IT professionals Prior Experience
Other relevant information
Dagmar Linde, MBA eike@dagmarlinde.at
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Date: 06/06/08