Undergraduate
Student
Handbook
2009/10
UG Student Handbook Oct 2009 1
CONTENTS
WHO DOES WHAT 3
KEY INFORMATION AT A GLANCE 5
TERMS AND SEMESTERS 2009/10 7
POINTS BASED SYSTEM 8
YOUR DEGREE 9
EMPLOYABILITY 12
CHANGING YOUR DEGREE, INTERRPTING OR WITHDRAWING 16
SUPPORT FOR STUDENTS 17
TIMETABLE 20
LECTURES, TUTORIALS, CLASSES, PRIVATE STUDY 23
ASSESSMENT 24
MARKING CRITERIA 28
CONDONABLE AND UNCONDONABLE MODULE INFORMATION 29
CHEATING 31
COMPLAINTS, APPEALS, DISCIPLINE 33
IF YOU ARE ILL 35
FEEDBACK 37
BUSINESS SCHOOL CODE OF GOOD PRACTICE 38
HEALTH AND SAFETY 44
DATA PROTECTION POLICY 45
REFERENCES AND TRANSCRIPTS 46
RETAINING LECTURE NOTES AND EXAM PAPERS 47
ESSAY WRITING – A GUIDE 48
LINKS TO OTHER USEFUL WEBSITES 52
UG Student Handbook Oct 2009 2
WHO DOES WHAT
Professor David Boughey Director of Education
Please contact Student Services to Responsible for the delivery of all taught
arrange an appoint with Professor programmes.
Boughey
Undergraduate Student Services Centre This team deals with all academic
Business-school-ugoffice@exeter.ac.uk processes and enquiries, including:
Student queries
Open Monday – Friday, 9.30-4.30. Collecting/disseminating
coursework/feedback
Monitoring attendance
Exam administration
Mitigation administration
If you are unsure of something, which is
not in the handbook, please come to the
Student Services Centre who will be
happy to help.
Mrs Anne Mayes Director of ERASMUS programme
A.C.Mayes@exeter.ac.uk
Mr Mike Robertson Admissions and ERASMUS/International
M.S.Robertson@ex.ac.uk Study secretary
Contact them for advice and support for
“With International Study” and
ERASMUS students, both incoming and
outgoing.
IT Services
Helpdesk@exeter.ac.uk
Rachel Torr Employability Officer
R.Torr@exeter.ac.uk Contact if you want any help with
improving your employability skills, or
want any employability advice.
Juliette Stephenson Senior Teaching Fellow
J.Stephenson@ex.ac.uk Contact if
- you want to change your degree
programme
- you have a serious issue with your
studies that cannot be resolved by
your Personal Tutor.
-
UG Student Handbook Oct 2009 3
Claire Lavers Disability Officer
C.P.Lavers@exeter.ac.uk Contact if you need to discuss your
Learning Plan, or need a signature on a
form requesting IT or other support
Personal Tutors You will be assigned a Personal Tutor
who you can contact if you have any
Gary Abrahams issues which cannot be dealt with by
G.R.Anbrahams@exeter.ac.uk Student Services
Jackie Bagnall
Jackie.Bagnall@exeter.ac.uk
Carlos Cortinhas
C.Cortinhas@exeter.ac.uk
Jonquil Hinson
J.Hinson@exeter.ac.uk
Alex Janes
A.W.S.Janes@exeter.ac.uk
Elizabeth Jones
E.H.Jones@exeter.ac.uk
Aurel Kucani
A.Kucani@exeter.ac.uk
Claire Lavers
C.P.Lavers@exeter.ac.uk
Jim Marks
James.Marks@exeter.ac.uk
Jack Rogers
J.R.Rogers@exeter.ac.uk
Sarah Rose
TBC
Jenny Scott
J.Scott@exeter.ac.uk
Alexandra (Sandy) Williams
A.S.Williams@exeter.ac.uk
UG Student Handbook Oct 2009 4
KEY INFORMATION AT A GLANCE
Opening hours
The Business School is housed in Streatham Court which is open from 8.00 am to
6.00 pm, Mondays to Fridays. The open access computer room, Room 116, is open
at all hours but you will need your University card to get in.
There are maps at the end of this handbook.
The Student Services Centre
Located in Streatham Court, at the end of the Lecture Theatre Corridor.
The centre is open to students between 9.30 am – 4.30 pm, Mondays to Fridays.
E-mail: business-school-ug-team@exeter.ac.uk
Tel: 01392 725611
Noticeboards
Student noticeboards are situated along the Lecture Theatre Corridor: notices
concerning your academic work will be placed on these noticeboards. You must
check them frequently.
Business School Internal Website
http://intranet.exeter.ac.uk/business-school/
Student Services uses this website for forms and information and you will directed to
this site regularly. You will find it useful to spend some time exploring this site as
there is a lot of information that you will need here.
Mail
Internal mail for undergraduates will be placed in the mailboxes near Streatham
Court Lecture Theatre D. These boxes are cleared at the end of every term, so
please check them frequently. The internal mail service is reserved for university or
departmental business: please give your family and other correspondents your
residential address, not the School’s.
E-mail
You will be registered with a University e-mail address. All University business must
be carried out using this. We will not reply to messages from your private e-mail
address (eg hotmail), and you must check your University email frequently as this will
be the main form of contact that Student Services will use.
Mobile phones
Mobile phones must be turned off while you are in lectures or tutorials. They should
also be switched off on entering the School, and remain switched off while you are in
the building.
UG Student Handbook Oct 2009 5
Photocopying
Your University card will enable you to use photocopiers at various locations
throughout the University. In addition you can purchase EMOS cards from room 102
which will enable you to use the Xerox machine near Room 37. The card will cost
you an initial £1 plus £5 for 125 copies (4p per copy). The card can be re-charged,
and the £1 will be refunded whenever you choose to return it, but unused credit will
not be returned.
Lost Property
Articles lost in Streatham Court will be handed in to the Porter located in the Student
Services Centre.
UG Student Handbook Oct 2009 6
TERMS AND SEMESTERS 2009/10
Terms
The academic year is divided into two 11-week terms and one 7-week term (summer
term). You are expected to be in Exeter throughout these times.
Autumn Term: Mon 5 October – Fri 18 December
Spring Term: Mon 11 January – Thu 1 April
Summer Term: Mon 3 May – Fri 18 June
Semesters
Teaching is organised into two 11-week semesters, with an assessment period at the
end of each.
Semester 1 Mon 5 October – Fri 18 December
Assessment Mon 11 January – Sat 16 January
Semester 2 Mon 11 January – Thu 1 April
Assessment Mon 10 May – Sat 12 June
Referred Assessment Dates will be supplied in the Examinations Handbook available
in the Autumn Term. Please do not book any holidays over the summer until you
have received confirmation that you do not have any retakes.
Conferment of Degrees
Degree Day will fall during the week beginning 12 July, 2010 (This date is
provisional). We will not know the actual day till January or February, although the
likelihood is that it will be the Thursday, as in previous years.
UG Student Handbook Oct 2009 7
POINTS BASED SYSTEM
Students' attention is drawn to the attendance section of the University's Regulations
as contained in the Calendar (www.ex.ac.uk/calendar). All students must be in
attendance as appropriate to their programme of study and should not be absent
from classes or other assigned academic activities without prior permission.
International students, should note that attendance monitoring is now a statutory
requirement of the Points Based visa system and unauthorised absence from 10
compulsory academic activities will be reported to the UK Border Agency and
will result in termination of your student visa.
More information regarding the specific activities counted towards the Points Based
system will be communicated in the Autumn Term.
UG Student Handbook Oct 2009 8
YOUR DEGREE
The University of Exeter Business School aims to provide you with an education
which will give you competence in your chosen discipline and which will encourage
you to develop your intellectual capabilities across a range of areas of accounting,
economics, management and leadership.
The different degree programmes seek to deliver a progressively deeper
understanding of the core subjects, together with a range of electives that caters for a
variety of student interests and skills. In many cases you will, if you wish, have the
opportunity to take modules from other schools.
Undergraduates take 120 credits in each year of their programme (modules are
either 15 or 30 credits), in a combination of compulsory, elective and optional
modules.
It is important that when you submit your module choices to Student Services that
you have noted all your modules and noted when they will be taught. You cannot
change your compulsory modules, but will be given advice about whether you can
change an optional module after you have submitted your registration form. It is
important that you check that you have been registered for all the compulsory
modules as per your programme specification and that you have been registered for
the optional modules which you chose. It is your responsibility to ensure that you
have been registered correctly.
Level 1 modules focus on the introduction and development of basic skills and
concepts relevant to each programme. Level 2 modules typically build on this
foundation, introducing more advanced technical material. Level 3 modules
generally offer students the opportunity to extend their studies in areas of particular
interest at a more advanced level. The amount of choice available varies according
to the programme. Programme specifications, which detail the structure of the
programme, its aims, learning and teaching methods, etc, are displayed at
http://business-school.exeter.ac.uk/.
Programme specifications, which set out in detail the aims of each programme and
list the modules you need to take, are available on the School’s website,
http://business-school.exeter.ac.uk/undergraduate/specifications.php.
When you start a new module, you will be given or referred to a module specification
(or ‘descriptor’) which will set out in detail the aims and learning outcomes of that
module, plus a description of how it will be assessed. Module descriptors can be
accessed at http://business-school.exeter.ac.uk/undergraduate/modules.php.
In the spring term, students in the first and second year will be asked to make a
preliminary selection of their modules for the following year. Information will be
available to assist this process.
‘With European Study’ (wes) Degrees (ERASMUS scheme)
Students who did not register for a degree ‘with European Study’ may change their
mind and transfer to the 4-year programme during their first year. Students should
make an appointment to see Mrs Anne Mayes, the Director of European Studies, to
discuss transferring (email A.C.Mayes@exeter.ac.uk).
UG Student Handbook Oct 2009 9
During the year, there will be information on current partner institutions, visits by staff
from other Universities, lists of returning students and lists of incoming ERASMUS
students. Mike Robertson will be able to let you have their contact addresses, see
the list outside Room 104, or you can read the reports of returning students on our
website.
http://business-
school.exeter.ac.uk/undergraduate/european_study/student_guides_index.php
Students spend their 3rd year in Europe studying at one of our many partner
universites – see website – or part study part approved work placement, or full year
work placement. This year does count towards your degree and, apart from being
hugely enjoyable, is very helpful for employability.
If you are considering taking the wes degree then you should investigate the
appropriate language modules at the Foreign Language Centre (FLC). Some
programmes have room to take languages in both years one and two, but ALL allow
you to take 30 credits in year 2. Some of our partners teach entirely in English, some
offer some courses in English.
UK/EU students do not pay fees for this year and receive a grant in addition to any
other loans/grants. International students pay half the Home fee but are not eligible
for the European grant.
With International Study (wis) Degrees
These again take place in year 3 and students can choose to apply once here. There
is a requirement to achieve an average of 60% in the year 1 exams in order to
proceed with the application. There is no guaranteed grant but some Scholarships
may be available. Fees are charged at half the home fees rate for all students.
Students will study for the year at one of our partner universities taking exams that
will count towards their final degree. Opportunities for part work may well be limited
because of visa problems. We currently have partners in Australia, New Zealand,
Hong Kong, Japan, Canada and the USA but are expanding links all the time. The
School website has the details.
All courses will be taught in English but students contemplating studying in a non
English speaking country may like to investigate taking the appropriate language at
the Foreign Language Centre (FLC) as part of their 120 credits (where there is
room). ALL students can take 30 credits of language in year 2.
We have our first cohort of students out this year - in Canada and New Zealand -
and they will be able to report on their experiences.
Further details from Anne Mayes (104) or Anne Worth International Office, Laver
Building.
‘With Industrial Experience’ (wie) Degrees
Our ‘with Industrial Experience’ programmes involve a placement in business or
industry for the duration of the third year and are open to students entering the first
year of any programme of study in the Business School in 2009-2010 apart from the
BSc in IT Management for Business. The placement will give students the
opportunity to put into practice some of the things they will have learned in the first
two years and to enter their final year with the insights of their practical experience in
the field.
UG Student Handbook Oct 2009 10
All students who are registered on the ‘with Industrial Experience’ programmes must
complete a compulsory placement preparation module. This compulsory module
starts during the summer term of the first year of study and continues throughout the
second year.
For more information about the ‘with Industrial Experience’ programmes please
contact the Business School Employability Team for an appointment: Business-
School-Employability@exeter.ac.uk
Work Placements
Current second year students are able to undertake an approved work placement
between their second and final years of study. Although, unlike those on the ‘with
Industrial Experience’ programmes, these 12 month placements will not form a
formal part of the degree programme, we will offer advice and support to any current
second year student who wishes to pursue this opportunity. For more information
about this option please contact the Business School Employability Team for an
appointment: Business-School-Employability@exeter.ac.uk
UG Student Handbook Oct 2009 11
EMPLOYABILITY
Attaining a good degree classification from a highly-regarded university will give you
an advantage when job seeking but, as the global graduate job market remains
extremely competitive, you will need to stand out from the crowd to attract the
attention of employers.
The University of Exeter and the Business School are committed to ensuring that you
receive both a top class university education and are as well-prepared as possible for
entering the job market. We are proud of the track record of our graduates who have
gone on to rewarding and interesting careers and are dedicated to helping our
current and future students emulate these successes.
Through our commitment to the employability of our students you will have the
chance to develop skills, understanding and personal attributes that are sought after
by employers and that will allow you to settle quickly into working life.
University of Exeter Business School Employability Team
The Business School has a dedicated Employability Team, whose focus from day
one of your first year is to work on promoting and enhancing your employability. The
Employability Team is involved in developing close links with employers; liaising with
employers regarding programme design and development to ensure that our
programmes and modules equip you with skills that employers value most highly;
coordinating work placements; arranging careers events; and ensuring that you are
able to take full advantage of the careers and employability advice and guidance
available at the University.
The Business School Employability Officer, Dr Rachel Torr, and Work Placement
Coordinator, Jenny Phillips are based in Room 2 Streatham Court. Enquires can be
made in person, during their office hours, which are listed on their office door and
advertised in the weekly ‘Business School Employability What’s On?’ emails, or via
email: Business-School-Employability@exeter.ac.uk. In addition, Business School
Employability information can be found on the Business School webpages:
http://business-school.exeter.ac.uk/employability/events/ and on the Business School
Employability site on web-ct.
Rachel and Jenny work closely with colleagues in the University of Exeter Careers &
Employment Service and information about the employability services that are
offered to all University of Exeter students can be found on the University of Exeter
Employability website: www.exeter.ac.uk/employability
Modules That Foster Employability
All programmes within the School will enhance your employability. Modules involve a
mix of subject-specific and generic skills, all of which will be of interest to future
employers. In addition, we offer a number of modules which look specifically at
enhancing transferable skills, which any student can take subject to the number of
‘free’ credits on the programme. These modules are advertised on the University of
Exeter Employability website:
http://www.exeter.ac.uk/employability/students/employability_modules.shtml
UG Student Handbook Oct 2009 12
School Employability Events
Throughout the year there are a number of School-specific employability events
organised for you. These are primarily delivered by top graduate employers, but are
also supported by experienced careers advisors at the University. Over the past year
events have included mock interview sessions, preparing for psychometric testing,
writing CVs and covering letters, and industry specific sessions led by experienced
professionals from a variety of sectors. You will be encouraged to attend as many of
these events as possible to develop the jobhunting skills that you will require for the
graduate market.
A full programme of School-specific Employability events can be found on the
University of Exeter Business School webpages: http://business-
school.exeter.ac.uk/employability/events/ and in the ‘Careers Events’ section of the
Business School Employability site on web-ct.
You will need to register in advance for School-based group workshops via the
events database on the University of Exeter Employability website:
www.exeter.ac.uk/empoyability/events . Events that are specifically organised by the
Business School Employability Team for Business School students start with the
words ‘Business School Students Only’
The School-specific employability events are in addition to the large range of
workshops, presentations and fairs that are organised by the University of Exeter
Careers & Employment Service and open to all University of Exeter students. These
University-wide events are also listed on the events database on the University of
Exeter Employability website: www.exeter.ac.uk/empoyability/events
Careers Clinics are held in the Business School with a University of Exeter Careers
Advisor on a regular basis. These twenty minute, 1-2-1, appointments are advertised
on the Business School Employability events programme and must be booked in
advance in person at Student Services Reception in Streatham Court. To book an
appointment with a University Careers Adviser in Reed Mews at any other time call
(01392) 264493
The Exeter Award and Exeter Leaders Award
The Exeter Award is the University’s scheme to allow you to record and receive
recognition for the activities you undertake away from your studies. These can
include: attendance at employability sessions run by the School or the University’s
Careers & Employment Service; sporting or cultural activities; and engagement in
work experience or voluntary work. You can also go on to complete the Exeter
Leaders Awards which focuses on leadership and outstanding achievement. Visit
www.exeter.ac.uk/exeteraward and www.exeter.ac.uk/exeterleadersaward for details.
Business Competitions
All students of the Business School are encouraged to participate in nationally
recognised business competitions as well as competitions that have been developed
and sponsored by businesses specifically for the School. The School is a strong
supporter of the national IBM Universities Business Challenge
(UBC: www.universitiesbusinesschallenge.com); we are proud that the University of
Exeter has been represented in the final of this competition for the last four years.
The School has entered 18 teams for the 2009-2010 IBM Universities Business
UG Student Handbook Oct 2009 13
Challenge. Each team is made up of 4 or 5 second or final year undergraduate
students.
Part-Time Work and Work Placements
As well as having the opportunity to attend events and activities within the Business
School, you will be supported to find and gain practical work experience that is highly
valued by employers and that will give you a competitive edge in the graduate job
market.
Part-time work opportunities are advertised on Campus via The Works. The Works is
run by the Student Guild and you can visit the office in person, in Devonshire House,
or browse opportunities online: www.exeterguild.org/jobshop/. The University
recommends that students do not undertake more than 15 hours paid work per week
during term time so as not to be detrimental to your studies. The Good Practice
Guidelines for undergraduate students undertaking paid employment during term
time can be found at:
www.exeter.ac.uk/employability/students/documents/GuidelinesFinalversion.pdf
Students entering the first year of their degree in 2009-2010 can enhance their
employability through the ‘with Industrial Experience’ programmes, which will enable
them to spend a year in approved vocational employment between the second and
final years of their programme; see ‘Your Degree’ for further information.
Current second year students are able to undertake an approved work placement
between their second and final years of study. Although, unlike those on the ‘with
Industrial Experience’ programmes, these 12 month placements will not form a
formal part of the degree programme, we will offer advice and support to any current
second year student who wishes to pursue this opportunity in their third year. For
more information about this option please contact the Business School Employability
Team for an appointment: Business-School-Employability@exeter.ac.uk
For students not undertaking a 12 month placement there are opportunities over the
summer vacations to undertake 8-10 week placements with firms, allowing you to
find out about work in a particular industry. Students who undertake a summer
placement at the end of their penultimate year of study may be able to make use of it
in the Business Project module (BEM3005) in their final year. Further information
about this module can be found at: http://business-
school.exeter.ac.uk/undergraduate/module.php?id=195
Both summer and 12-month placements often lead to a job offer on graduation.
Whichever work experience option you are interested in, you will have help to identify
suitable companies and opportunities, make applications and handle interviews. For
more information about work placements see the links in the ‘Placements and
Internships’ area of the Business School Employability site on web-ct or contact the
Business School Employability Team: Business-School-Employability@exeter.ac.uk.
Employability can also be enhanced by European or international work placements
undertaken by many of the students on the ‘with European Study’ or ‘with
International Study’ degrees; see ‘Your Degree’ for further information.
UG Student Handbook Oct 2009 14
Personal Development Planning
All students entering the Business School will be started on the University’s personal
Development Planning (PDP) programme. This process is an important one with
links to employability. You will receive full information during the first few weeks of
term.
Team Building
All first-year students will enjoy a half-day session of Team-building activities at the
start of their first term. You will receive full information during Registration.
Business and Economics at Exeter Graduates Association
The Business and Economics at Exeter Graduates Association was founded in 1990
by a group of graduates of the then Department of Economics. It extends a warm
welcome to all graduating students within the school.
During the year BEEGA organises three events for undergraduates:
a public lecture at the University each November, normally given by an BEEGA
member who has achieved distinction in his or her field
a reception in London in the summer
a careers seminar at the University in February, when a number of Exeter
graduates talk about their work and advise students on how to enter their
particular field.
All these events will be well publicized in advance.
Employability@Exeter
The University’s Employability Unit has its own excellent website at
http://www.exeter.ac.uk/employability/
UG Student Handbook Oct 2009 15
CHANGING YOUR PROGRAMME, INTERRUPTING OR WITHDRAWING
Some students find after beginning their degree that it is not what they expected, and
that another programme would be more aligned to their interests. Sometimes,
students face a period of prolonged illness or personal crisis which means that they
cannot study effectively.
Students in these situations may wish to consider
(a) Changing degree programme = transfer to a different degree programme,
either within this School or in a different school.
Please note that changing a degree after the first few weeks of term is often not
possible, and that there is no automatic right to transfer.
(b) Interruption of study = withdraw for a specified period of time, usually for 12
months, and return to the programme at the point at which you left it.
(c) Withdrawal = withdraw completely from the University. You must obtain a
Release Form from the Student Services Centre. The School will provide
documentation about your academic achievements to date.
You should see the Senior Teaching Fellow, Ms Juliette Stephenson, if you wish to
pursue any of these courses of action.
Changing a Module
See staff in the Student Services Centre if you wish to change a module after you
have returned your pink form. They will advise you whether it is possible to make the
change you want. It is unlikely that you will be allowed to drop a module and take up
a new one after the third week of the semester.
UG Student Handbook Oct 2009 16
SUPPORT FOR STUDENTS
The University offers many support services for students, and you will receive details
of these (for example, Study Skills, the Counselling Service, etc) directly from them.
There is also information on the Student information pages at
http://www.ex.ac.uk/students/information/
http://www.exeter.ac.uk/newstudents/
PERSONAL SUPPORT
The Personal Tutor System
Every student in the School is allocated to a Personal Tutor for the entire time they
are studying at the University. Your personal tutor is a member of the academic
staff and in most cases they are part of the Teaching Fellow Team. Your personal
tutor is responsible for supervising your overall progress through your degree
programme. They may or may not be someone who teaches you.
We have improved and extended our pastoral system. During the first year in the
Business School you will be taking BSD1000 Development Module. Over the course
of this module you will have regular timetabled group meetings with your personal
tutor; the focus will be on a range of issues relating to your personal and professional
development.
You can also speak to your tutor confidentially if you need urgent advice on any
matter – academic, personal, financial or social. You can consult your personal tutor
during the ‘office hours’ posted on his/her office door, or make an appointment
outside these hours by arrangement, or contact him/her by e-mail.
It is essential that you should feel comfortable with your personal tutor. However,
should you wish to change your Personal Tutor, you should contact the Senior
Teaching Fellow, Juliette Stephenson.
Mrs Anne Mayes acts as Personal Tutor to both the incoming ERASMUS students
and to the Exeter students during their year aboard under the ERASMUS scheme.
Academic tutors
For each module you take, you will have an academic (also know as module) tutor.
This will be either the lecturer or, in the case of a large cohort of students, one of a
team of tutors.
If you experience difficulties with a module, your first action must be to discuss them
with your academic tutor. You may not be alone in finding something difficult and it is
helpful, indeed essential, to let the tutor know that there is a problem.
If the tutor is unable to resolve your concerns, then you should take them to the
Module Leader (assuming that is a different person) – the module outline will tell you
who this is. If you are still not happy, you should speak to the Director of Education.
You can also ask your representatives on Teaching Committee and Student-Staff
Liaison Committee if they could raise your concerns. If you are unsure, please come
to Student Services and we will be able to help.
UG Student Handbook Oct 2009 17
Please note, your Module Tutor who will run your tutorial is different from your
Personal Tutor who will deal with pastoral issues and run pastoral/personal tutor
sessions.
Students with Additional Needs
Students registering a disability (including dyslexia) with the University will already
have been made aware of the University’s Disability Resource Centre and what it can
do for you – see http://www.ex.ac.uk/disability/
The School’s Disability Officer is Claire Lavers (c.p.lavers@exeter.ac.uk). She is
responsible for ensuring that Learning Plans are implemented within the School, and
for signing forms requesting additional IT or financial support.
Arrangements made by the University to support students with Additional Needs are
carried forward from one year to the next, so you do not need to reapply.
ON-LINE SUPPORT
Once you have your University IT registration, you should begin to explore these
facilities to see what is available.
The School website
Contains all you need to know about the School, its staff, its programmes and
modules. http://business-school.exeter.ac.uk/
The Internal Website will be used by Student Services as the main electronic source
of information. You will generally be directed here in the first instance, so it would be
a good idea to familiarise yourself with this site. http://intranet.exeter.ac.uk/business-
school/
WebCT
Some teaching staff support their modules with on-line materials; you will be able to
log on through the student portal.
SRS (Student Records System)
www.srs.ex.ac.uk
The University’s Student Records System contains not only the personal details that
you have typed in but also details of your programme and the modules you are
taking. With this information, there are a number of services which you can access
yourself at the appropriate time of the year. Remember to update your personal
details at any time during the year if they change.
Using SRS, you will be able to see and print off for yourself:
Your examination timetable
Your examinations results
Interim transcripts, showing the list of modules you have taken, and the marks
received, so far.
Other facilities available through SRS are:
UG Student Handbook Oct 2009 18
View your timetable
Access online payment facilities
Edit your contact information and other personal details
View your candidate number
Request a bank, council tax or student status letter
Change your IT Services password
Give permission to release specific data to named individuals
Access your module enrolment form
UG Student Handbook Oct 2009 19
TIMETABLE
When you arrive
You will be issued with a programme timetable which shows all the compulsory
lectures for your programme and an additional timetable which will show all modules,
so that you can see when the optional modules are running.
It is your responsibility to ensure that if you choose a 30 credit optional module (if
your programme allows) that this does not clash with any semester 2 compulsory
modules.
The timetable weeks start in August, so below you will see the semester weeks:
Semester 1
Weeks 10 – 20
Lectures start week 10
Tutorials start week 11
Semester 2
Weeks 25 – 35
Lectures start week 25
Tutorials start week 26
During the first couple of weeks of term, a lot of changes are made to the timetable.
You will be contacted if there are changes to lecture times/rooms. We may not
always be able to contact you if there are changes to tutorials so you must check
your timetable every morning before leaving home.
It is important to note that some classes may not run every week. Please check the
weekly timetable to ensure that you attend the correct classes on the correct weeks.
If there are problems with your timetable, or you want to request to change your
tutorial group please e-mail Student Services.
The timetable grid is explained below:
UG Student Handbook Oct 2009 20
The rooms codes are below:
Streatham Campus St Lukes Campus
Building Building Name Building Code Building Name
Code BAR Baring Court
AMO Amory DAN Dance Studio
CLA Clayden HOL Holnicote
CLY Clydesdale House NCL North Cloisters
DHS Devonshire House PMS PMS Building
GPB Geoffrey Pope RCH Richards Building
Building
SML Smeall Building
HAR Harrison
SCL South Cloisters
HAL Hatherly Labs
IAI IAIS Building
KAY Kay Building
KNI Knightley
LAV Laver
LIB New Library
NEW Newman
NHS Northcote House
OLD Old Library
PCC Peter Chalk Centre
PHY Physics
QUB Queens
RHL Reed Hall
STC Streatham Court
THA Thornlea Annexe
THC Thornlea Lodge
THH Thornlea White
House
WSL Washington Singer
XFI Xfi Building
UG Student Handbook Oct 2009 21
LECTURES, TUTORIALS, CLASSES, PRIVATE STUDY – WHAT ARE THEY, AND
WHAT ARE THEY FOR?
When you start a new module, you will be given a ‘module descriptor’ which contains
details of the module’s aims and objectives, a syllabus, reading list, and information
on assessment methods, etc. It will also state how many ‘contact hours’ you have,
and give guidance on how much private study you are expected to undertake.
‘Contact hours’ refer to the time you will actually spend with a lecturer or tutor, and
the format of these meetings varies from module to module. Most modules are
based on the ‘lecture plus tutorial’ format.
Lectures
Most lectures last one or two hours and are given weekly throughout the module.
Lectures are (a) a concise method of introducing and explaining ideas which are of
central importance, and (b) a method of helping students to understand quite
complicated ideas which are found in textbooks or research papers. Most lecturers
give advance notice of topics which will be covered, and it is a good idea to do some
preparatory work before attending the lecture.
Tutorials/classes
Most first and second year lecture courses have tutorials associated with them.
Typically, tutorials take place once a week or once a fortnight. They are periods for
discussion and extension of ideas and issues which have been raised, and for your
tutor (and your student colleagues) to comment on your written work. Many students
are inclined to be reticent about contributing to tutorial discussions, but it is important
to realise that tutorials are a time for being prepared to make mistakes, for learning to
put forward and discuss ideas logically, clearly, and coherently, and to get used to
the fact that if someone is critical of your thoughts, that is not synonymous with being
critical of you.
Some maths-based modules may have weekly ‘exercise classes’ of a larger size
instead of tutorials, and some modules have drop in ‘help hours’ rather than tutorials.
Please note, your Module Tutor who will run your tutorial is different from your
Personal Tutor who will deal with pastoral issues and run pastoral/personal tutor
sessions.
Attendance at tutorials/classes is compulsory. It is your responsibility to inform
Student Services of the reason if you are absent and depending on the reason, it
may count toward your non-attendance record. Non-attendance is treated very
seriously and may lead to being excluded from summative assessments such as
exams, this in turn could lead to being deemed withdrawn. You will receive a
warning if your attendance is unsatisfactory and a chance to improve your
attendance to a satisfactory warning. If your attendance does not improve, you will
be reported to the Dean.
Private Study
Private study will form a vital part of your degree. The power of critical analysis, the
ability to understand and present a logical argument, and the self-discipline to
UG Student Handbook Oct 2009 22
organise your own time to promote active study, are all skills that are implicit in a
degree programme and developed within private study time.
How much private study should you be prepared to do? A very rough guide, and a
minimum requirement, is to take the ‘contact hours’ for each module (i.e. lecture plus
tutorial times) and double them. So, for a 30-credit module with a weekly two-hour
lecture plus associated hour-long tutorial, you would expect to spend a minimum of
six hours on private study – more if it is a subject you find difficult.
This works out at a 36-hour week, more or less the equivalent of working 9-5
Mondays to Fridays!
UG Student Handbook Oct 2009 23
ASSESSMENT : Questions and answers
In the Autumn Term, you will receive a specific UG Examinations Handbook. It is
essential that you read this book when it is available. It will answer all your queries
on exams and you should ensure that you read it as soon as you receive it to ensure
that you understand all the rules before exams begin.
When are the examinations?
There are three assessment periods during the year
1. End of Semester 1 – 11th-16th January 2010
2. End of Semester 2 – 10th May-11th June 2010
3. Referred/deferred examinations – late August/early September, specific dates
will be available in the Examinations handbook. Please do not book any holiday over
this period until you have received your results in the summer.
Please Note: The Referred examinations are held in Exeter unless you are resident
abroad. UK students on holiday or work placement will need to bear this in mind.
Exam timetables are prepared by the University’s Examinations Office. Your
timetable will be made available via the internet.
Your candidate number.
At the start of each academic year, as part of the process of on-line registration, you
will be given a new candidate number. This is the number you will write on assessed
assignments (which can then be marked anonymously) and on your examination
scripts. You can remind yourself of your candidate number via the Student Record
System at any time. It is important that you keep a note of this number as you will
need to put it on all assessed coursework and to collect feedback.
How is my work assessed?
Modules are assessed by either examination or coursework or, more frequently, by a
mixture of both. The module descriptor (available on the web, or given to you by
your lecturer) will state clearly how the module is assessed.
Marking criteria – what are the examiners looking for?
The examiners want to see that you have learned the knowledge imparted to you in
lectures and tutorials, that you can apply that knowledge to new situations or
problems, and that you can express yourself adequately. They are NOT looking for
someone who can memorise and reproduce extracts from the textbook, because this
does not demonstrate anything except a good memory.
Details of the School’s marking criteria can be found at:
http://intranet.exeter.ac.uk/business-
school/information_for_students/information_for_undergraduates/marking_criteria/
The pass mark for a module is 40%. If the module is assessed by both examination
and coursework, the final mark, taking both elements of assessment into account,
must be 40% or more.
UG Student Handbook Oct 2009 24
Do I have to pass everything?
If you are taking SH Accounting and Finance or SH Business Accounting, yes, you
do have to pass everything. These degrees are accredited by the professional
bodies on the basis that students pass all modules.
On other degrees, you have to pass certain modules in your first and second year.
Such modules are known as ‘uncondonable modules’ , and you can find a list in your
Examinations Handbook or at: http://intranet.exeter.ac.uk/business-
school/documents/uncondonable_modules.doc. Passing these modules ensures
that you have the basic knowledge and skills to take your compulsory modules the
following year.
If you fail a module which is condonable, you may be allowed to pass the year
provided that you don’t fail more than 30 credits, and your overall average (including
the failed module) is 40% or over. You will not be given the chance to retake
condonable modules if you meet this criteria.
What happens if I fail?
If you fail modules and they cannot be condoned (see above), you will be given the
opportunity to retake them in August/September. If you fail them a second time, or
cannot take them because you are ill, the Board of Examiners will look closely at all
the circumstances and make an individual recommendation to you, which may
include requiring you to repeat the year, or take additional modules in the following
year. We cannot be more precise at this stage.
What happens if I miss an assessment through illness, or personal problems?
If you feel that medical or other exceptional circumstances have significantly affected
(or might affect) your performance in an exam, class test, essay or other assessment
which counts towards the final mark for a module, you can ask for these
circumstances to be taken into consideration by the Board of Examiners at the end of
the year. The University calls this process ‘mitigation’.
To apply to be considered for ‘mitigation’, you need to complete a form giving
information about the medical or other circumstances which you feel have affected
(or might affect) your performance. Further information, and the form, can be found
at the Student Services Centre or at: http://intranet.exeter.ac.uk/business-
school/information_for_students/information_for_undergraduates/administration_form
s/
The mitigation form and any accompanying evidence must be submitted to the
Student Services Centre to be dealt with by the School’s Mitigation Committee in
June and September. Decisions arising out of the January examinations are dealt
with at this time as well. Consideration of mitigating evidence for second-year
students is postponed to the finalists’ Board unless it affects progression to the
following year.
How and where do I hand in coursework?
It is your responsibility to ensure that coursework is submitted at the right time and
place. You will be required to submit them to the Student Services Centre using
BART. BART is a system which we use to issue receipts for assignments and
monitor attendance. You will be contacted to tell you how to obtain the coversheet
which must be attached the front of your assignment. You will then submit a paper
UG Student Handbook Oct 2009 25
copy of your assignment to the Student Services Centre where the coversheet will be
scanned and you will be issued with a receipt. You must keep the receipt as it is
your proof that you have submitted on time and all assignments must be submitted
with the correct coversheet as incorrect or missing coversheets could result in your
assignment not being marked. It is also your responsibility to ensure that you keep
a copy of your assignment (either electronically or a paper copy) in case it is required
by us. We would also advise that if you keep the copies electronically, ensure you
back up often. We have had cases of stolen/broken lap tops where the student was
unable to re-submit and was required to re-write the assignment.
What happens if I hand it in late?
There are significant penalties for handing in work late. Work handed in up to two
weeks after the deadline will receive a maximum mark of 40%. Work handed in after
two weeks will receive a mark of zero.
If you are genuinely unable to meet a deadline, you must contact Student Services
before the deadline to see whether an extension can be granted. Extensions cannot
be granted after the deadline has passed. The form can be found at:
http://intranet.exeter.ac.uk/business-
school/information_for_students/information_for_undergraduates/administration_form
s/
Students with dyslexia should write ‘Dyslexic’ on the front of their coursework if they
wish it to be taken into account. It may compromise anonymity, of course, but will
save possible appeals by ensuring that markers did know of the problem and did take
it into account.
Cheating and plagiarism
See the document about cheating.
You will be able to use a system called “Turnitin” through WebCT to check your
assignments for plagiarism before you submit. If we suspect that you have
plagiarised, we may also use this system to check (in addition to our usual methods
of identifying plagiarism). Plagiarism can lead to exclusion from the module and is
taken extremely seriously.
How is my degree class decided?
Very briefly, your degree class is decided on the average marks obtained in your
second and final year (‘with European Study’ students have their year abroad taken
into account). The marks you obtain at the end of your first year do NOT count
towards your degree classification.
Your second and final years are weighted 1 : 2. If you are taking a degree ‘with
European Study’, your second, third and final years are weighted 4 : 2 : 8.
Where the average is borderline (eg 69%) the Board of Examiners will also look at
the distribution of marks – how many marks were over 70%, for example.
The rules governing the award of degrees are known as ‘Exam Conventions’, and
are available at: http://intranet.exeter.ac.uk/business-
school/information_for_students/information_for_undergraduates/assessment_proce
dures/.
UG Student Handbook Oct 2009 26
Further information
Further information on all aspects of examinations will be available in the School’s
UG Examinations Handbook, published in the Autumn Term or University information
can be found at www.ex.ac.uk/calendar.
UG Student Handbook Oct 2009 27
MARKING CRITERIA
The pass mark is 40%.
Mark Class Comment
80 and 1st All the criteria for 1st, plus outstanding analytical power or
above originality of ideas
70-79 1st. Clear and stylish writing. Very thorough knowledge of the
material. Excellent critical assessment. Well structured and
organised. Empirical data very well analysed and integrated in
assessed work,
or
All the criteria for 2:1, plus substantial originality of ideas
60-69 2:1 Clear writing with a well-defined focus, reflecting a good working
knowledge of the material and good competence in its critical
assessment. Well-structured and organised. Appropriate
methodology. Empirical data and experimental work well
analysed and integrated in assessed work
50-59 2:2. Acceptable level of self-expression based on adequate working
knowledge of material. Satisfactory structure and organisation of
material. Appropriate methodology. Satisfactory analysis of
empirical data and experimental work
40-49 3rd Limited level of self-expression based on core material. Quality
of writing inconsistent. Structure and organisation adequate at
best. Unimaginative use made of appropriate methodology.
Limited use of empirical and experimental results.
39% and Fail. Lacking in basic knowledge and critical ability. Inappropriate
below methodology or poor application of appropriate methodology.
Major defects in writing and reporting of empirical data and
experimental results
UG Student Handbook Oct 2009 28
Condonable and Uncondonable Module Information
Uncondonable modules are either the chief core module in the year, or a
module which is a prerequisite for a core module in the following year.
Business School programmes tend to build on core modules from one year to
the next more than programmes in other schools.
It is possible for a module to be condoned for a student on one programme
but not for a student on a different programme.
Students on SH Accounting and Finance/SH Business and Accounting have
to pass all modules at 40% or more, because of the requirements of the
accreditation bodies. No condonement is permitted, even in non-accounting
modules.
UNCONDONABLE MODULES
The following modules have been deemed ‘uncondonable’ by the School.
That means that the rules of condonement will not apply to these modules,
and students must pass the module at 40% or more before being permitted to
progress to the following year.
Note:
(1) Students on SH Accounting and Finance and SH Business and
Accounting must pass ALL their papers in order to comply with the
requirements of the professional bodies offering exemptions from
professional examinations.
(2) There are no uncondonable modules on SH Business Studies.
(3) There are no uncondonable modules in the final year (apart from (1)
above).
YEAR 1
Degree programme You must pass:
(including ‘with European
Study’ variants)
SH Economics BEE 1029 Economic Principles
SH Economics with BEE 1023 Introduction to Econometrics
Econometrics BEE 1024 Maths for Economists
SH Economics and Finance BEE 1029 Economic Principles
BEE 1023 Introduction to Econometrics
BEE 1024 Maths for Economists
BEE1012 Introduction to Finance
SH Business Economics BEE 1029 Economic Principles
SH Business and BEM 1007 Theory of Management
Management BEA 1006 Accounting 1
BEA 1007 Accounting 2
SH Management with CLS 1001 Leadership and Teams
Leadership CLS 1002 Introduction to Leadership
UG Student Handbook Oct 2009 29
SH Economics and Politics BEE 1029 Economic Principles
BEE 1014 State and Economy
SH Management with BEM1007 Theory of Management
Marketing BEM1015 Marketing and Society
SH Management with BEM 1007 Theory of Management
Tourism BEM 1012 Introduction to Tourism
BEM 1013 Business and Tourism
SH Leadership and Politics CLS 1001 Leadership and Teams
CLS 1002 Introduction to Leadership
SH Accounting with BEA 1006 Accounting 1
Leadership BEA 1007 Accounting 2
CLS 1001 Leadership and Teams
YEAR 2
Degree programme You must pass:
SH Economics BEE 2016/2017 Intermediate Micro 1 and 2
BEE 2018/2019 Intermediate Macro 1 and 2
SH Economics with BEE 2016 Intermediate Micro 1
Econometrics BEE 2018 Intermediate Macro 1
BEE 2020 Introduction to Econometric Theory
SH Business Economics BEE 2016 Intermediate Micro 1
SH Economics and Politics BEE 2018 Intermediate Macro 1
SH Economics and BEE 2016 Intermediate Micro 1
Finance BEE 2018 Intermediate Macro 1
BEE 3016 IAPM
SH Business and BEM 2013 Principles of Marketing
Management BEM 2004 OBHRM
BEM 2007 Operations Management
BEM 2016 Consumer Behaviour
SH Management with CLS 2001 Foundations of Leadership
Leadership CLS 2003 Leadership in Action
SH Management and BEM 2004 OBHRM
Marketing BEM 2013 Principles of Marketing
SH Management with BEM 2004 OBHRM
Tourism BEM 2012 Managing the Tourism
Environment
BEM 2017 International Tourism Management
SH Leadership and Politics POL2052 Foreign Policy: Leadership, Power and
Responsibility
CLS2001 Foundations of Leadership
SH Accounting with BEA 2006 Management Accounting
Leadership BEA2007 Accounting Models for Management
Decisions
CLS 2001 Foundations of Leadership
SH Accounting Studies BEA 2001 Financial Accounting 1
UG Student Handbook Oct 2009 30
CHEATING
By registering as a student of the University, a student accepts University
Regulations, one of which is that “students are not permitted to seek unfair academic
advantage”. The University expects academic honesty on the part of its students —
that any work a student submits for assessment is their own and is not the result of
dishonest behaviour. Consequently cheating in a University assessment is treated as
a very serious academic offence and students should be fully aware from the outset
of their studies that both the School and the University will not tolerate it.
The University defines cheating as “any illegitimate behaviour designed to deceive
those setting, administering and marking the assessment” (Procedures for Handling
Cases of Suspected Cheating, including Plagiarism, in University Assessments).
Cheating can include having notes at one’s desk while undertaking an exam,
attempting to talk to another student during an exam, having someone else sit your
exam, allowing someone else to see your exam paper.
It is essential that students understand what constitutes or what might constitute
cheating, and that they are familiar with the University’s policy.
http://www.admin.ex.ac.uk/academic/tls/tqa/plag1.htm Cheating can take many
forms and can occur in different types of assessment not just in written examinations.
Any case of suspected cheating will be thoroughly investigated: if you cheat there is
a very high probability that you will be caught; if cheating is proved a penalty will be
imposed. In 2008/9 some students were withdrawn from their studies as a result of
cheating – and had to leave the University with no degree; others were given a 0 for
a module mark which seriously affected their degree outcome.
PLAGIARISM
[Plagiarism = the act of representing another’s work or ideas as one’s own without
appropriate acknowledgement or referencing.]
What this means.
You MUST NOT copy sections of work from a textbook or article, or from internet
sources such as Wikipedia. If you do want to use the author’s exact words (and this
should only be done for specific and limited comments) you must give the proper
reference. You will be given guidance on how to do this, including undertaking a
webct module on referencing and academic honesty.
The use of essays bought from an essay bank is ABSOLUTELY FORBIDDEN.
Why some students copy
We know that some students copy from other authors because
they do not have the confidence to express themselves in their own words
they have been brought up in a culture where they have been encouraged to
learn large sections of text
they have got behind with their assignment and want to save time.
UG Student Handbook Oct 2009 31
The School’s point of view
Do not worry about poor English – we know our international students find
paraphrasing difficult, and we will not penalise you for poor English, so long as
we can understand what you mean.
It is only by expressing yourself in your own words that your teacher can be sure
that you have understood the material.
Learning to manage your time is an important part of being a student.
What we ask you to do
On admission to the School, every student will be given a handout to help them
understand what plagiarism is, and how it can be avoided. You will be asked to sign
a form for every piece of assessed work you hand in, confirming that it is your own
work. You are also required to undertake the webct module ‘Academic Honesty and
Plagiarism’, which provides detailed guidance on understanding how to reference
properly, and how to avoid plagiarism.
If you have any concerns about plagiarism or cheating, please talk to your Personal
Tutor or module convenor. The Students Guild and Student Advice Centre are also
willing to provide advice and support.
Penalties for plagiarism
The School takes a very firm line regarding plagiarism. If plagiarism is found to have
occurred, the School has a range of penalties which it will impose, ranging from a
reduction in the mark to expulsion from the failure of the module. In particularly
serious cases, the School may refer the case to the University, in which case the
outcome could include exclusion from the University.
We do not accept ignorance of these procedures as a valid excuse for plagiarism.
In 2008/9 some students were withdrawn from the University without achieving a
degree as a result of having plagiarised. Others received lower or lesser
qualifications as a result of plagiarism.
UG Student Handbook Oct 2009 32
COMPLAINTS, APPEALS, DISCIPLINE
COMPLAINTS
http://www.admin.exeter.ac.uk/calendar/live/ugfaculty/complaints.htm
The University's formal complaints procedures cover
• misinformation about academic programmes
• poor teaching or supervision
• insufficient facilities
• the behaviour of a member of staff
• the behaviour of another student
• a failing in a University service, academic or non-academic
but they are only to be used after other approaches have failed. Please note that any
problem with teaching must be taken to the tutor or lecturer concerned first. This
may sound daunting, but it is the correct, and the most useful, way to proceed.
Remember that lecturers are reliant on you for feedback: It is in no-one’s interests
to let such a situation continue.
Should you feel that your complaint has not been dealt with, you should see the
relevant Head of Department and/or the Director of Education. You may also wish to
discuss the matter with your personal tutor.
APPEALS
http://www.admin.exeter.ac.uk/calendar/live/ugfaculty/appeals.htm
Before lodging an appeal against their academic results, students should be aware
that the grounds for an appeal are strictly limited (Section 3.1), and do not permit an
appeal that disputes the academic judgement of the internal and external examiners.
DISCIPLINE
The School may take action against students whose academic performance is
deemed unsatisfactory.
School policy is based on the following assumptions:
Students are adults, and university is not secondary school. This School will not
spoon-feed students; part of the university education process is learning to cope
on your own. Information is provided at every turn, and students who fail to join
tutorials, miss deadlines, etc, have no reason to blame anyone but themselves.
While students have a right to an education appropriate for the award of an
honours degree, they also have responsibilities - to attend lectures and tutorials,
to work diligently at their subjects, undertake the requisite reading and submit
work as required and by the specified dates (see Code of Good Practice,
section 5).
Students will be deemed unsatisfactory if tutorials are missed without reason,
summative assessments are not submitted, or if they behave inappropriately. At this
point, a formal school warning will be sent.
If the student’s standards are not raised following the formal warning, the student will
be reported to the Dean with a recommendation from the school usually to exclude
UG Student Handbook Oct 2009 33
them from taking their examinations and this may then lead to being deemed
withdrawn from the University.
UG Student Handbook Oct 2009 34
IF YOU ARE ILL
Have you registered with the Student Health Centre or with a local doctor?
You must inform the School if you miss a tutorial through illness.
.
For absences* of 1 - 3 days, get a message to the Student Services Centre
(business-school-ug-team@exeter.ac.uk or 01392 725611)
For absences* of 4 - 5 days, you must obtain from the Student Services
Centre a Student’s Certificate of Illness and complete it as soon as possible
after your return to the School.
For absences* of 6 or more days, a doctor’s certificate must be obtained
and sent to the Student Services Centre.
(* days of absence include Monday-Friday only)
For absence from an examination or test, a doctor’s certificate must be
obtained, even if the illness is only for one day, or even a part of one day. You
must telephone the Student Services Centre and follow your call up with an e-
mail, otherwise you will be put down as absent from the exam. Then you
must submit the doctor’s certificate to Student Services immediately with a
mitigation form; available from the Student Services Centre or through
http://intranet.exeter.ac.uk/business-
school/information_for_students/information_for_undergraduates/administrati
on_forms/
NB
Students must inform the School if their absence will affect group work or
presentations.
Self-certificates covering less than one week’s absence will not be considered
sufficient reason for late submission of work.
Students who are absent for more than 20% of the term may not be signed up for
examinations.
Ill health or personal problems
If illness or personal problems are affecting your work, you should contact your
personal tutor to see whether they recommend that you apply for mitigation.
If you believe that the problems are serious enough to have affected an assignment
or examination, you should complete a Mitigation Form which you will find at:
http://intranet.exeter.ac.uk/business-
school/information_for_students/information_for_undergraduates/administration_form
s/
The form, plus any supporting information, is seen by a small, confidential Mitigation
Committee, whose job is to assess whether you could have achieved a better mark
under normal circumstances, and gives this opinion to the Board of Examiners.
At the end of each year, there are always a number of students who lodge an appeal
against their results on the grounds that their performance was affected because of ill
health or personal problems. Any such appeal will be turned down if you did not
inform the School at the time of the illness/problem. If your work is being affected,
the School needs to know at the time.
UG Student Handbook Oct 2009 35
Extensions
If you would like to request an extension, please complete the Extension Request
form which can be found at the Student Services Centre, or
http://intranet.exeter.ac.uk/business-
school/information_for_students/information_for_undergraduates/administration_form
s/
It is imperative that you submit this form before the assignment deadline. If you fail
to submit the form on time, you will not be considered for an extension and the rules
of late submission will apply (See Assessment: Questions and Answers).
Additional Needs
If you are an additional needs student, you should have registered with the
University’s Disability Resource Centre and ensure that they have passed the
necessary information to the School and the Examinations office. You may also
wish to see the School's Disability Officer, Claire Lavers; please contact
c.p.lavers@exeter.ac.uk to arrange an appointment.
‘Additional needs’ arrangements will be carried forward from one year to the next:
you do not need to reapply.
UG Student Handbook Oct 2009 36
FEEDBACK
Feedback to students
You may expect to receive feedback on your written work. Its purpose is to help you
improve your future performance and you should ensure that you make good use of
it.
Written work that counts towards your final mark will not be returned to you; instead,
you will receive a 'feedback sheet' from the marker, analysing your performance and
informing you of your mark.
If the work does not count towards your final mark, your work will be returned to you;
the feedback may take the form of written or verbal comments, either about your own
work or about the work of the cohort as a whole.
Feedback on examinations may be by providing model answers, or a list of points
that should have been covered, or by a commentary on the performance of the group
as a whole. We do not return the scripts to you, however you can contact the
Student Services Centre to see whether the lecturer will be able to provide individual
advice.
Feedback by students
It is important for us to find out about your experience of the School, and to find ways
of improving our provision; and we value your views very much. Indeed, we are
required by the University to obtain your evaluations.
(a) Modules
Towards the end of each module, you will be asked to complete an on-line evaluation
of the module as a whole. The collated results go to the School's Teaching
Committee and then back to the lecturer concerned. Your comments are anonymous
and it is important that you do complete a questionnaire for every module you take.
(b) Programmes
Finalists have the opportunity to express their views each year via the National
Student Survey, and the University runs its own survey of second-year students.
UG Student Handbook Oct 2009 37
University of Exeter Business School
Code of Good Practice in Learning, Teaching and Research
1. Introduction
1.1 In formulating this document the School is seeking to establish a framework
for the development and maintenance of teaching programmes that are
flexible to the changing demands of the academic disciplines with which it is
concerned, mindful of the requirements of professional bodies and of the
economic and business communities and responsive to the needs of the
students. The School recognises the responsibilities of the staff towards the
student in all of these areas and the necessity of maintaining a balance
between conflicting objectives. It also emphasises that students too have
responsibilities not only in respect of their personal involvement in the
learning process but also in respect of their general contribution to the
academic programmes within the School.
1.2 The School's Learning and Teaching Committee, which contains
representatives from both the under- and postgraduate student bodies, has
the major role in monitoring the School's teaching activities, through the
following procedures:
approving proposals for new programmes or amendments to existing
programmes
approving proposals for new modules or amendments to existing modules
coordinating the School's quality assurance procedures
reporting on its activities to School Board
1.3 The following guidelines apply to both under- and postgraduate taught
programmes.
1.4 Details of all the School's taught programmes of study will be available in the
University Calendar and also on the School's web pages. Module descriptors
will also be available on the School's web pages.
1.5 In all its practices, the School is careful to observe the policies and
procedures set out in the University's Teaching Quality Assessment Manual.
2. Management of a Programme of Study
2.1 No new programme can be offered until it has received formal accreditation
from the appropriate Faculty Accreditation Committee. Proposals for a new
programme must be made according to the procedures laid down in the
Teaching Quality Assurance Manual, which test the viability of the programme
both from a resourcing and employability point of view, and require input from
a range of stakeholders.
2.2 For each programme of study there must be a Programme Specification,
which is a clear written statement of the aims of the programme and a
synopsis of the content. This statement should conform to the template as
provided in the TQAM. The Programme Specification should be available to
students through the School's web pages.
UG Student Handbook Oct 2009 38
2.3 No substantive change to any Programme Specification which would
adversely affect any student already registered on that programme may be
made without the agreement of at least 75% of the students affected.
Changes with a direct impact on the calculation of the final result of an award
may not be made except with the unanimous consent of the students
affected.
2.4 The Programme Specification should be reviewed annually as part of the
annual review process (see 2.4 below) to ensure that all the Intended
Learning Outcomes claimed for the programme are being acquired through
the constituent modules. This mapping of skills is important where a
programme may have a number of pathways.
2.5 The School will conduct an Annual Review of Programmes, in line with
University requirements. An overview of each programme's delivery over the
previous academic year, informed by staff and student evaluations and by
statistical data, will be prepared by the programme coordinator and submitted
to the Programme Review Monitoring Committee for scrutiny within six
months of the final examination board. Minutes of the PMR meeting and a
summary of its findings will be submitted to the School's Programme Auditing
Meeting, who in turn will report to the University's Quality and Standards
Review Office.
3. Design and Operation of a Module
3.1 Every module must be approved by the Accreditation Committee before being
offered to students. The template ('module descriptor') provided by the
TQAM requires that the following information be provided for students:
the module's academic level and credit value
the prerequisites and corequisites for taking the module
its aims and intended learning outcomes
the module coordinator or lead teacher
the amount of contact time and private study required for completion of
the module
indicative syllabus and reading list
the method of assessment, with a disaggregation into elements of
assessment and an indication of their respective contribution to the overall
module mark.
3.2 Students must receive feedback on all coursework. Feedback should always
help students to be aware of their weaknesses and strengths, and should
always relate to the School's assessment criteria (see Appendices I and II)
and the mark awarded. Feedback on summative work should be given
through a standardised feedback sheet. Where summative work is not part of
the assessment, students should be given the opportunity of submitting
formative coursework and receiving feedback on it, written or verbal, with
some or all of this feedback on an individual basis. This should happen no
later than half-way through a year-long module, and two-thirds of the way
through a single-semester module.
3.3 Student evaluation is regarded as an important element of module operation.
At the end of the teaching period, students will be requested to complete an
UG Student Handbook Oct 2009 39
on-line questionnaire. The questions cover all aspects of module delivery,
and submission will be anonymous.
3.4 At the end of the academic year, module coordinators/lead teachers are
required to complete an Annual Review of each module, which takes an
overview of the experience of the teachers, the students, examination results,
and peer or external review if appropriate. The Annual Reviews will be
submitted to the School's Teaching Committee. Modules where concerns are
identified will be brought to the attention of the appropriate Head of
Department, who is required to respond to Teaching Committee to show how
these issues are being, or have been, addressed.
4. Guidelines for different forms of assessment
4.1 The unseen written examination remains the most common form of
assessment within the School. Normally, 15-credit modules will be examined
by two-hour examinations, 30-credit modules by three-hour examinations.
While every effort is made to ensure that examinations are reasonably spread
throughout the examination period, circumstances outside the School's
control may require students to take two examinations on the same day.
Students should be aware of this possibility and plan for it.
4.2 Assignments may be set as a form of assessment. All assignment titles will
be approved by a second member of staff for their suitability with regard to
content and level of difficulty.
4.3 Group work, for which the same mark is given to every member of the group,
may form an element of assessment in some modules. To ensure that no-
one person within the group dominates, or fails to contribute, there are
separate guidelines for the successful operation of group work activities
4.4 Presentations may form part of the assessment of some modules. Students
will have plenty of time to discuss their requirements, for example OHP
transparencies, PowerPoint facilities, but will be responsible for operating any
equipment themselves as part of the presentation experience.
4.5 Some modules may be wholly or partly assessed by a project report or
dissertation. The module descriptor will make it clear how much, and what
kind of, support may be expected from teaching staff in these cases.
4.6 When students undertake placements (either in the UK or abroad) the School
will follow the guidelines on placements set out in Section 6 of the University's
Teaching and Quality Assurance Manual.
5. Responsibilities of students (This section is taken directly from the TQAM
Guidelines, section 5).
5.1. A programme of study must be an active partnership between staff and
students if it is to achieve its educational aims and intended learning
outcomes. These guidelines have addressed the responsibilities of the staff
towards the students, but the students must be in no doubt of their
responsibilities toward the staff and to each other. Students are not merely
recipients; they are major contributors to the quality of the educational
provision.
UG Student Handbook Oct 2009 40
5.2. Students must regard enrolment on a module as a contractual agreement
which they are expected to take to its conclusion. They must ensure that they
are prepared for the module in that they satisfy its stated prerequisites and
undertake any required preliminary study.
5.3. Students are expected to attend scheduled activities arranged for their
benefit, such as lectures, tutorials, seminars, practical classes. They are
expected to observe common courtesies to teaching and ancillary staff,
including advance information if they are unable to attend, or have to be late
for, a scheduled activity. If they are prevented by illness from attending a
scheduled activity they should inform the staff concerned as soon as
practicable.
5.4. Students are expected to meet agreed deadlines for assigned work. If they
are unable to meet an agreed deadline they should inform staff in advance
but should not assume that the deadline will be negotiated. Students
attending postgraduate and other modules taught through seminars should
ensure that seminar papers are available for distribution to the seminar group
in good time.
5.5. A member of staff who considers that a student is acting irresponsibly toward
the staff, fellow students or to the module in general should endeavour to
have a reasoned discussion of the situation with the student. If this is not
possible, or fails to improve matters, the member of staff should inform the
student's personal tutor, the Student-Staff Liaison Committee or the Head of
Department as appropriate.
5.6. Students who consider that a member of staff is acting irresponsibly toward
the students or to the module in general should endeavour to have a
reasoned discussion of the situation with that member of staff. If this is
unsuccessful, or cannot realistically be dealt with in this way, the students
should inform the Student-Staff Liaison Committee or the Head of Department
as appropriate and without delay.
5.7. Responsibility for engaging in an appropriate style and quantity of study to
complete the module successfully rests with the student. A student who
recognises the need for guidance in these matters should approach his/her
personal tutor who will advise on the facilities available for further counselling
if necessary.
6. Support for student learning
6.1 Every student will have a personal tutor whose task is to counsel and advise
the student both on academic matters and on any personal matters which the
student may wish to discuss. In the case of postgraduate students this role
will normally be filled by the Programme Director.
6.2 Additionally, students will have an academic tutor for each module taken.
This may be the module coordinator/leader, another member of staff, or
Graduate Teaching Assistant. Academic tutors will be required to report at
regular intervals on the attendance and performance of students, so that
students perceived as being at risk of failing may be identified and helped.
6.3 The School, through consultation with the School's Computing Development
Officers and Library Liaison Officer, will make every effort to ensure that
UG Student Handbook Oct 2009 41
library and IT provision is sufficient for the successful delivery of every
module.
6.4 Additional information will be made available to students at appropriate times
during the academic year on a range of issues connected with their studies:
student handbooks
assessment criteria
examination conventions
complaints and appeals procedures
information to assist with choosing elective modules
7. Research postgraduates
7.1 With regard to research postgraduates, School practices and procedures
conform to the University Code of Good Practice for the Supervision of
Postgraduate Research Students as set out in the University Teaching
Quality Assurance Manual. The Code clearly outlines the responsibilities of
supervisors, mentors, students and school.
7.2 The University Code is supplemented by the School of Business and
Economics' own code. This code covers induction procedures, the nature
and recording of supervision and mentoring contact, and a description of the
specific resources provided by the School for research students.
7.3 Both University and School codes contain advice to research students who
wish to study part-time.
7.4 The University and School codes will be published in full in the 'Handbook for
Research Students' provided by the School for every research student at
registration.
8. Student representation
8.1 The School recognises the need to actively seek the opinions of students in
regard to the content of programmes and modules, the quality of teaching and
the general administration of student matters - indeed the University's quality
monitoring procedures require student views to be sought on such issues.
The major vehicles within the School are the Student-Staff Liaison
Committees and School Teaching Committee, and the School will actively
seek student participation on these bodies.
8.2 The Staff-Student Liaison Committees (Undergraduate and Postgraduate)
should contain as wide a representation of students as possible, i.e. covering
all years and all degree programmes.
8.2.1 The Undergraduate Student-Staff Liaison Committee will normally elect a
student as Chair and Secretary; the School Administrator will act as convenor
until these appointments are made. Staff representation will consist of one
member of staff from each department, the School's Computing Officer, the
School Administrator and the School Secretary. The Committee may request
the attendance of other members of staff for the discussion of specific issues.
8.2.2 The Postgraduate Student-Staff Liaison Committee will normally be chaired
by a member of staff. The Committee normally contains staff and student
UG Student Handbook Oct 2009 42
representatives from every postgraduate programme; the Computing Officer
and the School Information Officer are also members.
8.3 The School's Teaching Committee will include representatives from each year
of undergraduate students, from postgraduate students, and from Graduate
Teaching Assistants, and staff from each of the School's
departments/centres.
University of Exeter Business School, May 2003
UG Student Handbook Oct 2009 43
HEALTH AND SAFETY
First aid
The first-aiders for the building are:
Location Extension
Shirley Turner Xfi Centre 2552/5269
Each first-aider has a first-aid box, but it does not contain aspirin, paracetamol, or
any other drugs.
Accidents
Call a first-aider and if necessary summon an ambulance, directing it to the main car
park behind Streatham Court or to the car park near the Porters’ Lodge as
appropriate. The nearest casualty unit is at the RD&E in Barrack Road, Wonford (tel
411611).
All accidents must be entered in the Accident Report Book kept at the Xfi Centre
(opposite Streatham Court) .
Fire drill
Everyone using the building should familiarise themselves with the location of fire
alarms, fire extinguishers and the emergency exits.
If you discover a fire:
• sound the alarm
• call the fire brigade (if using an internal phone, dial 9 then 999)
• notify Estate Patrol - call 3999
Then (or if you hear the fire alarm)
• leave the building by the most direct route
• close all doors
• do not use the lift
• lecturers should supervise evacuation of classrooms
• go to the Fire Assembly points, which is by the bus stop on Rennes Drive behind
the Lecture Theatres
• do not return until the Safety Officer tells you
UG Student Handbook Oct 2009 44
DATA PROTECTION POLICIES
Students have access to information about them under the University’s Data
Protection policies which can be seen at
http://www.admin.ex.ac.uk/academic/datapro/
Student confidentiality
For every student, the School has a file containing details of their academic
performance, communications with tutors and administrative staff, references, etc.
These files are treated as confidential, and staff will not disclose their contents to
anyone outside the School, and within the School only on a “need-to-know” basis.
Students wishing to keep information extremely confidential can ask for it to be kept
in an sealed envelope, with specific instructions to be noted on the envelope.
Please note:
We do not disclose information about students to their parents, except in very
exceptional circumstances eg serious illness. If parents ask for information about
their children, we will contact the student in question and ask him or her to make
contact with the parent.
We do not disclose information to sponsors or agents without the student’s
written permission.
We do not disclose information about students to outside enquirers (eg
landlords).
UG Student Handbook Oct 2009 45
REFERENCES AND TRANSCRIPTS
References
References will be provided by a centralised process within the School, and based
on the student’s own CV. Additional information will be provided by the School’s
Employability Coordinator, Rachel Torr (r.torr@exeter.ac.uk).
Transcripts
A transcript is a summary of your academic achievements at the University. It is
generated electronically by the Examinations Office after you graduate and sent to
you automatically, free of charge. You can obtain an interim transcript at any time by
accessing the Student Records System, printing off the document, and taking it to be
signed by Registry staff.
UG Student Handbook Oct 2009 46
RETAINING LECTURE NOTES AND EXAMINATION PAPERS - EXEMPTIONS
Your degree programme may enable you to claim exemptions from some
professional examinations.
[Accountancy students have extensive exemptions, and information is separately
available on the web for them.]
Your responsibility
Professional institutions will ask you for full details of your degree (your transcript will
provide this) and quite possibly module outlines, lecture handouts, reading lists and
examination papers.
It is your responsibility to keep all such material. We cannot guarantee to have it all
on file and will make a charge of £10 if we have to provide it for you.
Note: Recently, we had requests of this nature from two students who were here in
the 1990s. We were not able to provide all the information they needed. One of
them needed the information as part of his emigration documentation, so be warned.
You might not think you need it now, but you never know!
UG Student Handbook Oct 2009 47
Essay writing
A guide
Good presentation of your written work is important. It is a vital transferable skill.
Essays and written work which is not presented in an acceptable format may be
returned to students, who can be asked to resubmit it. Use of a word processor with
a spell checker is strongly advised!
THE SIX MAIN STAGES
The process of essay writing is a difficult one unless you break it up into several
stages. The following six stages are recommended for more successful essay
writing:
1. Analyse the question
2. Collect the material for your essay
3. Select from the material
4. Make an outline of your essay
5. Write up the essay from your outline plan
6. Take note of your lecturer's comments
Stage 1: Analyse the question
Examine the precise wording of the essay topic/question. What are the key words?
These words guide you into writing one kind of answer rather than another. Are you
being asked, for example, to compare, contrast, criticise, define, describe, discuss,
evaluate, explain, illustrate, or interpret? Examine the exact wording of the question.
Does the question ask for a general treatment of a subject, or for a detailed account?
Are you attempting to resolve a specific debate (for example: 'To what extent are
'Hybrid' managers business men who know about computers or computer experts
who are aware of business issues?') , or are you providing an overview of a subject
('What are the main characteristics of an expert system?')? Will you need to provide
the reader with a narrative of events or circumstances? Have you merely to describe
the way things were or must you analyse and explain how they came to be that way?
How far should your discussion be concerned with current events and theories on the
subject? How much contrast and comparison of the different theories and ideas used
by various authors should be provided?
Stage 2: Collect material for your essay
1. How much do you already know about the subject before you begin your
research? You probably know more than you realise. Begin your research by
jotting down whatever you know already, asking yourself what issues are
likely to be important in answering the set question or topic. This exercise will
help you to be selective in your research, rather than simply working your way
mindlessly through all the assigned material, some of which may be irrelevant
in places. As you read further, you may want to carry out this exercise again,
in order to make sure that your research is always directed and to the
purpose.
UG Student Handbook Oct 2009 48
2. Gather information from the various sources provided by your tutor.
Remember to record your sources of information (e.g. title, author, publisher,
date and place of publication of book) so that you can give credit to them if
you use them in your essay. Keep a notebook or file for each essay,
collecting all relevant notes in one place. Don't get bogged down in taking
notes which are more detailed than you really need them to be. A good
exercise after reading a chapter or an article is to ask yourself, 'What was the
point of that? What was the historian trying to say about the subject? How
does it add to my understanding of the problem posed in the essay question?'
On a piece of file paper headed with the author, title, date, and place of
publication of the source you have been reading, write a paragraph or two
answering these questions. You might find that at this point it is fruitful to go
back and take more detailed notes which illustrate the importance of the
material as you see it, noting page numbers as you do so.
3. As you take notes, try to note page numbers of sources, especially for exact
quotes. Be careful to quote accurately when making direct quotations. When
summarising or paraphrasing make sure you don't misrepresent the original.
4. Start your research as soon as possible, after you learn the title of your
essay. This gives you more time for your search and more time to 'mull over'
what you have found. It also gives you a better chance of obtaining as many
relevant books as possible on your topic. A week before an essay is due,
library resources are apt to be strained. This cannot be offered as an excuse
for a short bibliography. Evidence of a wide range of reading is crucial to good
essay writing.
Stage 3: Select from the material you have gathered
Asking questions before collecting information (discussed in Stage 2) will ensure that
you don't end up with an unmanageable amount, but you will still need to select.
Don't do this immediately after gathering your material. Sleep on it, and then go
through your material, discarding anything irrelevant, trivial, or obscure, and anything,
which is not supported by sufficient evidence. Don't try to work everything in. You are
writing an essay, not a thesis.
Stage 4: Make an outline plan of your essay from this material
The purpose of this stage is to help you to write a well shaped essay. It will help you
to sort out main ideas and important details and will ensure that you don't omit
anything important or repeat yourself. You are much more likely to get your
information down in a logical sequence if you make an outline plan.
1. Introduction
Comment on the subject of the essay (what do you understand by it? How is
it important? etc.) Comment on what aspects of the subject you intend to deal
with, why and how.
2. Main Body
Develop your line of argument through several main ideas (perhaps three or
four, this depends on the topic itself). Support each of these
ideas/arguments/aspects with examples and illustrations drawn from your
reading and research.
Remember that marks are awarded for points supported by references to
UG Student Handbook Oct 2009 49
your reading!
3. Conclusion
Depending on the essay, you could: make your final point or recall issues
raised in your introduction. summarise your main ideas and attempt a firm or
tentative answer to the question. Indicate the wider/further important
implications of your findings or future trends and possible areas for further
study. Your conclusion needs great care; it should not be just a restatement
of your argument. A conclusion in an essay should try to say something new
or, at least, make a new emphasis or place the material in a different
perspective.
It is often a good idea at the planning stage to write the last paragraph of your essay
first. This can help to give a sense of direction to your writing so that you know what
conclusion you are moving towards. It can also help to ensure that your essay has a
firm and definite conclusion, even if your findings or your argument are inconclusive.
Planning in Stage 4 must also take place with regard to length. As a rule of thumb,
for a 2,000 word essay, an introduction of 200 words and a conclusion of 400 words
might be appropriate. This is not a hard and fast rule. Your own judgment must
decide how much space to give to each of these key sections, depending on the
essay itself. An introduction or conclusion which is too long or too short, however,
can seriously weaken your essay.
Planning must also take place at the paragraph and sentence level. The ideas within
the essay itself, of course, must add up to an overall statement; but each paragraph
should also have a unity. Each paragraph should deal with one point, or one aspect
of a wider point. Sentences, too, should be clear and accurate. Don't try to say too
much in one sentence. You don't need to plan the contents of each individual
paragraph in Stage 4, but you do need to bear it in mind while you are writing. At the
beginning of each new paragraph, ask yourself what point you are going to make
here. The outline you prepared in Stage 4 will help you to keep in mind the overall
statement of the essay itself, toward which each paragraph should contribute.
Stage 5: Write up the essay from your outline plan.
After allowing another short period to enable further assimilation of material, write up
the essay from your outline plan. Your task now is to turn your outline notes into
lucid, continuous prose which successfully communicates your facts and arguments
to the reader. As far as possible, treat your first draft as the final one. Unless,
however, you are an experienced writer, you will need to rewrite your essay,
preferably after another day or so. This will enable you to view what you have written
more objectively and improve on your first draft. If your thinking is clear and directed,
you are unlikely to have many problems with style. Try to write simply and
straightforwardly and avoid using the first person singular. Essays are supposed to
sound objective, and as if they are argument based on evidence rather than the
writer's subjective impressions. Presentation: Remember that the presentation of
your essay is important. Let the layout of your essay on the pages reflect the
structure of your outline. At the very least, your essay should be clear, tidy and
legible. In addition:
1. Leave a generous left hand margin for lecturer's comments
2. Keep a copy of your essay in case your original is lost before your deadline
and for future reference. Essays that contribute to your final grade will be kept
by the tutor for inspection by the external examiners.
UG Student Handbook Oct 2009 50
3. Cite references for your sources, and at the end of your essay write a
bibliography of works referred to. Advice on the proper forms for footnotes
and references is given later.
4. Provide page numbers in the upper right-hand corner
5. Use a checklist when going over your first draft (see below).
Word Processing: Students are highly encouraged to word-process essays, although
this is not compulsory. Word-processed essays should still follow the guidelines
above.
Checklist for the essay-writer:
1. Have you answered the question asked?
2. Have you covered the main aspects and in sufficient depth?
3. Is the content accurate and relevant?
4. Have you arranged your material logically?
5. Have you supported your main points with examples and arguments?
6. Have you distinguished your own ideas from those brought in from other
sources?
7. Have you acknowledged your sources?
8. Is your essay clearly and simply written, without clumsy or obscure
expression? Are the grammar, punctuation and spelling acceptable, and is
your essay neatly and legibly written?
Having gone through the checklist, rewrite your draft to eliminate any weaknesses
you have spotted.
Stage 6: Take note of your lecturer's comments
Take note of your lecturer's comments when the essay is returned to you so that you
can improve on your performance next time around. If you are disappointed by the
mark you have been given and you are not sure where you have gone wrong, ask
the lecturer concerned for guidance. For a guide to the meaning of the mark your
tutor has awarded your essay you should consult the department's marking scale. If
you feel that your tutor has marked your essay unfairly you should discuss the matter
with your tutor. If you are still concerned about your mark you should discuss the
matter with the Head of Department.
Four basic "tips" for style:
1. Write in the active voice, not the passive. i.e. "I wrote the essay", not "the
essay was written."
2. Avoid rhetorical questions. "Why was this the case?"
3. Avoid complex subordinate clauses. Try to keep your sentences clear.
4. The author and your essay structure should be invisible. (Do not write "I
believe that to answer this question fully it is important to look at..." Simply
write "These issues are central....")
REFERENCES AND CITATIONS
Look at the separate handout for advice on how to cite other people's work.
Barry Spaul
(Former lecturer in Management, Business School)
UG Student Handbook Oct 2009 51
USEFUL LINKS TO OTHER WEBSITES
Student Information (University web pages) – information and regulations
regarding academic study:
Http://www.exeter.ac.uk/students/information
Library and Information Skills for First Year Students in Business School.
http://www.library.ex.ac.uk/courses/sobe
Study Skills
http://intranet.exeter.ac.uk/business-
school/information_for_students/study_skills/
UG Student Handbook Oct 2009 52