TOTAL QUALITY MANAGEMENT (TQM) AND SUSTAINABLE COMPANY PERFORMANCES: EXAMINING THE RELATIONSHIP IN MALAYSIAN FIRMS by ProQuest

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									                                                  International Journal of Business and Society, Vol. 12 No. 1, 2011, 31-52



         TOTAL QUALITY MANAGEMENT (TQM) AND
         SUSTAINABLE COMPANY PERFORMANCES:
       EXAMINING THE RELATIONSHIP IN MALAYSIAN
                        FIRMS

                                                Fazli Idris♣
                                      Universiti Kebangsaan Malaysia




                                               ABSTRACT

This paper investigates the relationship between Total Quality management (TQM) elements
and sustainable company performances. TQM models prescribe several important factors:
starting with
								
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