automobile
extended warranty
Mechanical Breakdown Insurance
Policy Summary
Some important facts about the Mechanical Breakdown insurance
• This policy does not cover damage caused by negligence,
are summarised below. This summary does not describe all the
i.e. insufficient oil or water, overheating, or failure to ensure that
terms and conditions of the policy, so please take time to read
minimum damage is incurred by taking preventative measures.
the policy document to make sure you understand the cover it
• Any vehicle modified from the manufacturers’
provides.
standard specification including a change in the fuel system to
Please refer to the policy schedule, which is given to you when
use an alternative fuel.
the policy is issued, which will detail the plan type, claim limit,
• Vehicles used for hire and reward or used for racing or
period of cover and any additional options you have selected.
competition.
Insurer • Timing belts unless manufacturer’s replacement
The insurance is provided by AmTrust International Underwriters recommendations have been complied with.
Limited, 40 Westland Row, Dublin 2. Who are authorised and
regulated by the Irish Financial Regulator under registration
Service Requirements
The vehicle must be serviced by a V.A.T. registered garage in
number 169384 and is administered by Warranty Management
accordance with the manufacturer’s recommended service
Services.
schedule.
Policy Duration
Your cover is valid for 3, 6, 12, 24 or 36 months, depending on
Your Right of Cancellation
You have a statutory right to cancel Your Policy within 14 days
which of these options your vehicle is eligible for and which one
starting on the later of the date you enter into the contract, or,
you choose.
if different the date You receive the Policy documentation. To
Claim Limit Options cancel please write to the Administrator or call 0844 477 4909.
The following claim options are available under your chosen policy -
On receipt of Your notice of cancellation, The Administrator will
5 Star; £300, £500, £1,000 or value.
refund any premiums You have already paid, unless You have
4 Star; £150, £300, £500 or £1,000.
already made a claim under Your Policy. If after this period has
3 Star; £150, £300, £500 or £1,000.
elapsed and You wish to terminate cover You will not be entitled
2 Star; £150, £300, £500 or £750.
to any refund of premium.
Depending on the option selected will limit the amount payable
on each and every claim up to an aggregate of the vehicle Making a claim
purchase price. If you have a claim, please ring the administrators of the policy as
soon as possible to tell them about it.
About Your Component Cover Their telephone number is: 0844 477 5004. Full details of how to
• 5 Star Cover - features and benefits included automatically
make a claim are included in the policy.
(full details on page 13 of policy). Cover includes: During the
specified period all of the original manufacturer’s mechanical and What to do if you are not satisfied
electrical components of the vehicle are insured against breakdown We do everything we can to make sure that our customers get
except those listed under exclusions. Full terms and conditions as the high standard of service they expect. If you feel you have any
set out in the policy document. cause for complaint regarding the information and advice about
your policy, you should contact the administrators of the policy.
• 4 Star Cover - features and benefits included automatically
(full details on page 11&12 of policy). Cover includes items under You can contact them by writing to:
the following sections: Engine, Timing Belts, Manual gearbox, Warranty Management Services Limited,Thame House, Thame
Automatic gearbox, Turbo, Drive System ( front / rear), Brakes, Road, Haddenham, Buckinghamshire HP17 8HU
Steering, Cooling System, Propshaft, Fuel System - petrol/diesel, Sales and Admin: 0844 477 4909 Claims: 0844 477 5004.
Front/rear suspension, Wheel bearings, Electrics, Casings. However, if the matter remains unresolved thereafter you
• 3 Star Cover - features and benefits included automatically can then write to Claims Manager, AmTrust International
(full details on page 10 of policy). Cover includes items under Underwriters Limited, 40 Westland Row, Dublin 2. Please ensure
the following sections: Engine, Timing Belts, Manual gearbox, you quote your policy number and where the insurance was
Automatic gearbox, Differential, Brakes, Propshaft, Wheel purchased.
Bearings, Steering, Suspension, Fuel System, Cooling System, Finally, if the matter still remains unresolved, once all the above
Electrical, Diesel Injection, Casings. have been contacted, you can then approach the Financial
• 2 Star Cover - features and benefits included automatically Ombudsman Service at South Quay Plaza, 183 Marsh Wall,
(full details on page 9 of policy). Cover includes items under the London, E14 9SR.
following sections: Engine, Manual gearbox, Automatic gearbox, Customer helpline: 0845 080 1800.
Drive System ( front / rear), Electrical, Brakes, Steering, Cooling Email: complaint.info@financial-ombudsman.org.uk.
System, Casings. Compensation
Additional Cover You may be entitled to compensation from either the Financial
In addition to this cover there is limited cover for recovery and Services Compensation Scheme (FSCS) in the UK or from
hotel accommodation whilst in the EU; please see page 8 of the Insurance Compensation Fund in Ireland if AIUL cannot
the policy. meet its liabilities under this policy. The level of compensation
provided will depend on the circumstances of the claim. Further
Significant Exclusions
information is available from the FSCS on +44 207 892 7300
• Items not listed as covered are specifically excluded except
or from the Irish Financial Regulator on +353 1410 4000
plan 5 (excluded parts list applies).
• The policy does not cover wear and tear, inherent faults, faulty
workmanship, cracked blocks, cracked cylinder heads, burnt THIS DOES NOT FORM PART OF YOUR POLICY
valves, oil and fluid leaks, accidental damage to radiator.
• Consequential loss ( i.e. damage caused by items not covered
under the policy).
• Failure to observe the following will invalidate your claim:
a) Frost Protection b) Correct claims procedure c) Servicing.
1
automobile extended warranty
Status Disclosure and Dear Motorist,
We congratulate you on the acquisition of your new vehicle.
Terms of Business We hope that your motor vehicle will be reliable and give
many miles of trouble free motoring.
Dealer Name: Please read this document carefully to familiarise yourself
with the liabilities, exclusions, terms and conditions, the
Address: servicing schedule, how to make a claim and the FSA
Ombudsman scheme for this policy.
John Colinswood
Postcode: Managing Director
Tel Number:
Claims: 0844 477 5004
Sales & Admin: 0844 477 4909
1) We are an approved representative of
Warranty Management Services Ltd and
our FSA approval number is: Important notice: You will receive a validation letter within
21 days. If however you do not receive this please call
2) We only offer products provided by them. 0844 477 4909.
3) You will not receive advice or
recommendations from us for warranty. We may
ask some questions to narrow the selection of
products that we provide details of. You will
then need to make your own choice about how
Contents
to proceed.
4) Cancellation, you have a 14 day
1 Key Facts & Policy Summary
cancellation period.
3 Definitions
5) We are covered by The Financial Services
Compensation Scheme. 4 Insurance Agreement
6) We have a complaints procedure which is
as follows: 8 Additional Benefits
a) In the first instance please contact us on
telephone number:
9 2-Star Policy
b) In the event that the matter remains 10 3-Star Policy
unresolved please write or telephone WMS on
0844 477 4909. 11 4-Star Policy
7) We would draw your attention to the standard
insurance clause. YOU MUST DISCLOSE ALL 13 5-Star Policy
FACTS WHICH WOULD BE PERTINENT TO
THE ACCEPTANCE OF ANY RISK, i.e. if the 14 Liabilities & Exclusions
vehicle is to be used for fare paying passengers.
8) The above points are only relevant to the 15 Terms and Conditions
products provided by Warranty Management
Services Ltd, and any other issues must be 15 How to Make a Claim
dealt with through the suppliers own complaints
procedure. 16 WMS Rescue Recovery
21 MOT Cover
THIS DOES NOT FORM PART OF YOUR POLICY
23 Service Record
2
Definitions Vehicle
The vehicle described on the Proposal
Mechanical and electrical breakdown Form as the insured vehicle.
insurance arranged by Warranty You, Your
Management Services Ltd on behalf of: The person named on the Proposal Form
AmTrust International Underwriters as the insured.
Limited, 40 Westland Row, Dublin 2.
Mechanical Breakdown
Warranty Management Services Ltd are The actual breakage of a mechanical
regulated by the FSA. component or the complete failure of an
registered number 311375. electrical component not by wear and tear,
AmTrust International Underwriters Limited normal deterioration or negligence. We are
are authorised and regulated by the Irish not liable for parts that have reached the
Financial Regulator under registration end of their normal working lives because
number 169384. of age or usage.
In this agreement, some words have When do I know I am covered for
defined meanings. They are shown below:
Mechanical Breakdown?
We, Our, Us, The Insurer The Proposal Form must be completed
AmTrust International Underwriters at the date of purchase. The supplying
Limited, a member of the AmTrust dealer keeps the top copy for collection
Financial Services Group, is established in by the Administrator who should provide a
Ireland under registration number 169384 receipt. Alternatively the supplying dealer
and has its registered office at 40 Westland posts the top copy by recorded delivery
Row, Dublin 2. Our contact details are: within 14 days to the Administrator’s
Telephone: +353 1 775 2900. Fax: + 353 1 address.
775 2915. You will be insured for Mechanical
Confirmation of Authorisation and Breakdown when We have:
Regulated Status : • accepted Your Proposal Form
AmTrust International Underwriters The insurance is always subject to the
Limited is an Insurance Undertaking terms, conditions, liabilities and exclusions
Authorised and Regulated by the Irish of the policy.
Financial Regulator. AmTrust International
Underwriters Limited is authorised on a Rescue/Recovery
Freedom of Services basis in the UK under Administered by First Call Motor
FSA reference 203014. Breakdown. Underwritten by Premier
Underwriting (UK) Ltd.
The Administrator, WMS
Warranty Management Services Limited,
Thame House, Thame Road, Haddenham,
Buckinghamshire
HP17 8HU.
Registered No. 4801804
This is a private company limited by shares
and incorporated in England.
3
Insurance Agreement
2. Reporting a Mechanical
Jurisdiction Breakdown
We propose to use English law as the Immediately a fault becomes evident to the
law which applies to this policy unless driver, you should stop and seek expert
you ask for another law and we agree advice on the cause. For a claim to be
to this in writing within 30 days of the considered, the mechanical breakdown
commencement of this policy must have occurred and have been
General Conditions reported to us within the policy period.
You must give us all the information and 3. Repairs Procedure
help that we may reasonably require. This
You must obtain authorisation from the
also applies where We wish to enforce any
Administrator before having any repairs
rights against any manufacturer, repairer
carried out.
or supplier.
Repairs may be made through a repairer
You must comply with all the terms
nominated by the Administrator. If the
and conditions of this policy. Any liability
insured part is beyond economic repair, the
We may have to make any payment
repairer may replace it with a similar part.
depends on You keeping to Your
obligations under the policy and on the You may have to provide the Administrator
truth of Your statements and answers on with proof of servicing before a claim is
the Proposal Form. settled under this Policy. No claim will be
paid if the repairs are carried out before
1. Maintenance and Servicing obtaining prior authority from us.
(a) Care of the Vehicle - You must take all
reasonable steps to safeguard Your Vehicle 4. Fraud
from loss or damage. You must keep it in If You or anyone on Your behalf makes a
an efficient and roadworthy condition and claim that is in any way fraudulent, Your
regularly service it in accordance with the insurance under this policy will end. We
manufacturer’s recommendations. You reserve the right to prosecute.
must allow Us free access to examine the 5. Termination on sale
Vehicle at all times. This policy ends if You sell or dispose
(b) We will not pay for any claims if of the Vehicle unless the new owner
the Vehicle is found to have inherent makes a valid transfer of the insurance..
faults when You took out the insurance. The Policy can only be transferred to a
Therefore, all Vehicles must have a full pre- private individual who first agrees to be
delivery inspection before the insurance bound by the liabilities, exclusions, terms
starts. and conditions of the Policy by sending
(c) After each service, please ensure that Us a completed “Form of transfer” (as
the relevant service details are completed included in this booklet), together with the
in this book by Your servicing garage and transfer fee. If, in the event of Your death,
obtain a receipt for the service. You must ownership of the Vehicle passes to an
keep the receipt for reference in the event immediate relative, the Policy automatically
of a claim. continues for the benefit of that person.
4
6.Your Right of Cancellation b) to take wear and tear, according to
You have a statutory right to cancel Your age and mileage, into consideration when
Policy within 14 days starting on the later settling the claim.
of the date you enter into the contract, or, 10. This insurance is limited to a
if different the date You receive the Policy Mechanical Breakdown of each insured
documentation. To cancel please write to part on only one occasion during the period
the Administrator or call 0844 477 4909. of insurance.
On receipt of Your notice of cancellation, 11. If more than one insured part has failed
The Dealer will refund any premiums You at the time you contact the Administrator, it
have already paid, unless You have already will be dealt with as one claim.
made a claim under Your Policy. If after
12. We have the right to specify the use
this period has elapsed and You wish to
of guaranteed reconditioned or exchange
terminate cover You will not be entitled to
units. Our liability will be limited to the cost
any refund of premium.
of these parts.
7. If you make a claim and any other
insurance would also entitle You to claim,
13. If You are VAT registered, the VAT
element will not form part of any claim
the Policy will only contribute its rateable
against Us.
proportion of the loss. The insurer shall
not be bound to accept renewal of any 14. If We give provisional authorisation
insurance and may at any time cancel any for repairs,We will assess repair times in
insurance document by sending 14 days line with the Autodata repair times manual
notice to the insured at his last known current at the time.
address. Provided the premium has been 15. We are not liable for any claims directly
paid in full the insured shall be entitled to a or indirectly caused by:
proportionate rebate of premium in respect a) non-compliance with the conditions
of the unexpired period showing on the relating to the maintenance of the Vehicle;
insurance.
b) any act, omission or negligence by You
8.We have the right to: (or any user of the Vehicle), which adds to
a) examine the vehicle the loss or damage;
b) obtain an expert assessment at Our c) fire, collision, frost, snow, ice, flooding,
expense, the result of which will be binding freezing or corrosion;
on all parties; d) parts being subject to recall by the
c) nominate the repairer manufacturer or parts which fail as a result
If, following specific arrangements for of inherent design faults;
inspection, and through no fault of Ours, e) the failure of a part which is under any
the engineer cannot inspect - for example, manufacturer’s or supplier’s warranty;
because the Vehicle is not available or f) wear and tear, gradual breakdown or
is not stripped etc - We will deduct fees deterioration of the insured parts;
for the second inspection visit from the
g) consequential damage if it is reasonable
authorised amount of the claim.
for us to conclude that the damage has
9. If we accept a claim We have the been caused by failure to take preventative
right: steps (for example, the Vehicle being
a) to require a contribution from You if driven with a defective part) and any loss
the repaired Vehicle will ultimately be in a arising from;
better condition than before the claim; and
5
– excluded parts; insurance contract, you should in the first
– incorrectly fitted parts; instance contact Warranty Management
Services Limited who arranged the policy
– insufficient servicing;
for you:
– faults present at purchase;
• Warranty Management Services Limited’s
h) losses normally covered under a road contact details are as follows:
risks insurance policy or loss resulting from Warranty Management Services
an accident to the Vehicle; Limited,Thame House, Thame Road,
i) the Vehicle having been altered or Haddenham, Buckinghamshire HP17 8HU
modified from the manufacturer’s original Sales and Admin: 0844 477 4909
specification, or having been raced, rallied, Claims: 0844 477 5004.
used in competition, or for hire or reward, • If your complaint is not resolved to your
used for courier work, driving tuition or satisfaction, you may write to:
custom built vehicles;
Claims Manager, AmTrust International
j) any parts which have not actually failed Underwriters Limited, PO Box 10534,
and which are replaced during routine Dublin 2.
servicing or maintenance;
• If your complaint is not resolved to your
k) the Vehicle being beneficially owned satisfaction and you remain dissatisfied
by a company or person involved in the with our final response, you may contact:
business of vehicle repair, servicing or The Financial Ombudsman Services,
car sales or by an employee of such a South Quay Plaza, 183 Marsh Wall,
company or person; London E14 9SR.
l) exhaust emission MOT failures, these are www.financial-ombudsman.org.uk
not Mechanical Breakdowns and are not
Following the above procedures does not
covered;
in any way affect your right to take legal
m) any Mechanical Breakdown caused action
by lack of normal and proper use or care,
including the incorrect use of fuel. 18. Compensation Scheme
You may be entitled to compensation from
16. Data Protection Act 1988 either the Financial Services Compensation
Some or all of the information which Scheme (FSCS) in the UK or from the
You supply to Us or the Administrator in Insurance Compensation Fund in Ireland if
connection with this insurance will be held AIUL cannot meet its liabilities under this
on Our computer records to help with the policy. The level of compensation provided
administration of the Plan. It may be used will depend on the circumstances of the
for underwritings or claims purposes by Us claim. Further information is available from
or the Administrator. The details You supply the FSCS on +44 207 892 7300
will be sorted and used by Us to administer or from the Irish Financial Regulator on
Your Insurance cover. Your details will not +353 1410 4000
be kept for longer than necessary. You are 19. Directive Required Information
entitled to a copy of all the information we AmTrust International Underwriters
hold about You. Limited is an Insurance Undertaking
17. Complaints Procedure Authorised and Regulated by the Irish
We are committed to providing the highest Financial Regulator. AmTrust International
quality of customer service at all times. Underwriters Limited is authorised on a
If you are unhappy with the service you have Freedom of Services basis in the UK under
received or have any complaints about your FSA reference 203014.
6
You can check this on the FSA’s Register
by visiting the FSA’s website www.fsa.gov.
uk/register or by contacting the FSA on
0845 606 1234.
20. The Law and language
Applicable to the Policy
We propose to use English law as the
law which applies to this policy unless
you ask for another law and we agree
to this in writing within 30 days of the
commencement of this policy.
The language used in this policy and any
communications relating to it will be in
English.
21. Our Head Office
AmTrust International Underwriters Limited,
a member of the AmTrust Financial
Services Group, is established in Ireland
under registration number 169384 and
has its registered office at 40 Westland
Row, Dublin 2. Our contact details are:
Telephone: +353 1 775 2900.
Fax: + 353 1 775 2915.
7
Additional Benefits Transfer of Ownership Form
European Cover
Cover is extended to insured vehicles Name of new owner:
used on the continent of Europe for a
period not exceeding 60 days. In the Address:
event of a mechanical breakdown on
the Continent you must comply with
the claims procedure in the normal
way. In the event of a valid claim,
reimbursement will be based on the
currency exchange rates prevailing
on the date that the claim is agreed.
Telephone Number:
Overnight Accommodation Present Mileage:
& Rail Fare
Hotel expenses or return rail fare will Date:
be reimbursed to a maximum of £60
including VAT within the maximum
claims liability, providing that the Signature
vehicle is rendered immobile due
to a valid claim under the terms of We are unable to transfer this policy to
this policy. Bona fide receipts will another vehicle.
be required in the event of a claim. We reserve the right to decline any renewal or
Drinks and meals are specifically transfer without explanation.
excluded.
Renewal
Subject to the insurers approval you
will be offered renewal of this policy
shortly before it is due to expire.
Transfer
If you sell the vehicle to a private
individual, unconnected with the
Motor Trade, the new owner may
also transfer this policy to them-
selves (subject to acceptance) .
The new owner should complete
the information below and send
the booklet together with our fee
of £50.00 to WMS. You have a
maximum of 7 days to apply
for transfer.
8
2-Star Policy Steering
Manual rack and pinion, steering box, idler
This Policy applies to vehicles box (excluding leaks).
which are purchased over £1,000. Cooling System
Only the following listed parts Water Pump, Head Gasket.
are covered by this policy. Casings
In the event of a covered item causing
Engine damage to a casing then the casing will
Rocker assembly, inlet and exhaust valves, form part of the maximum claim liability.
valve guides and springs (excluding
burnt valves and decokes), cylinder Excluded from cover all parts not
head (excluding cracks and overheating listed above.
damage), stretched head bolts, push rods,
camshaft and cam followers, timing gears,
chains and tensioner, oil pump, pistons
and rings, cylinder bores, gudgeon pins,
con rods and bearings, crankshaft and
bearings,flywheel and ring gear, distributor
drive.
Manual gearbox
Gears, shafts, synchromesh hubs,
selectors, bushes, bearings, speedometer
drive, overdrive units (when fitted),
solenoid, transfer box
Automatic gearbox
Gears, oil pump, shafts, bushes, clutches,
brake bands, bearings, governors, servos,
torque convertor, drive plate, valve block,
governor, modulator valve, speedometer
drive.
Drive System
Crown wheel, pinion, half shafts, planet
gears, bevel gears and bearings.
Electrical
Alternator, starter.
Brakes
Master Cylinder.
9
3-Star Policy Brakes
Master Cylinder, disc brake calipers
This Policy applies to vehicles (excluding seizure).
which are purchased over £1,500. Propshaft
Only the following listed parts Propshaft, universal joints and bearings.
are covered by this policy. Wheel Bearings
Front and Rear
Engine Steering
Rocker assembly, inlet and exhaust valves,
Rack and pinion (including power steering)
valve guides and springs (excluding
pump, steering box and idler (excluding
burnt valves and decokes), cylinder
leaks).
head (excluding cracks and overheating
damage), stretched head bolts, push rods, Suspension
camshaft and cam followers, timing gears, Coil springs, front and rear
chains and tensioner, oil pump, pistons Fuel System
and rings, cylinder bores, gudgeon pins, Mechanical/Electrical fuel pump.
con rods and bearings, crankshaft and Cooling System
bearings, flywheel and ring gear, distributor Head gasket, water pump, thermostat.
drive.
Electrical
Timing Belts Alternator, starter motor, front and rear
Are covered if there is proof that windscreen wiper motors and indicator
the manufacturer’s replacement relay.
recommendations have been complied
with.
Diesel Injection
Diesel injection pump only.
Manual gearbox
Gears, shafts, synchromesh hubs,
Casings
In the event of a covered items causing
selectors, bearings, speedometer drive,
damage to a casing then the casing will
overdrive units (when fitted), solenoid,
form part of the maximum claim liability.
transfer box
Automatic gearbox Vehicle Recovery
In the event of a valid claim, Tow-in charges
Gears, oil pump, shafts, bushes, clutches,
up to £20 including VAT will form part of the
brake bands, bearings, governors, servos,
maximum claims liability.
torque convertor, drive plate, valve block,
governor, modulator valve, speedometer
drive. Excluded from cover all parts not
Differential listed above.
Crown wheel, pinion, planet gears,
planet carriers, bearings, and all internal
components, halfshafts.
Clutch
Clutch fork, master cylinder, slave cylinder,
centre plate, pressure plate, thrust
bearing, are covered for actual breakage of
components. Centre plate covered for oil
contamination.
10
4-Star Policy Drive System
(front / rear) Crown wheel and pinion, half
This Policy applies to vehicles shafts, bearings, planet gears, bevel gears,
which are up to 10 years old and rear external drive shafts, constant velocity
have covered less than 100,000 joints, 4 wheel drive units. Excluding:
rubber gaiters, drive flange together with all
miles. Only the following listed other parts not listed.
parts are covered by this policy.
Brakes
Engine Master Cylinder, wheel cylinders, brake
Rocker assembly, inlet and exhaust valves, calipers (excluding seizure), servo, brake
valve guides and springs (excluding pumps, brake limiter valve, ABS computer/
burnt valves and decokes), cylinder pumps.
head (excluding cracks and overheating
Steering
damage), stretched head bolts, push rods,
Rack and pinion, steering box, idler box,
camshaft and cam followers, timing gears,
power steering rack/ram and pump,
chains and tensioner, oil pump, pistons
pressure pipes, reservoir, steering column
and rings, cylinder bores, gudgeon pins,
(excluding oil leaks).
con rods and bearings, crankshaft and
bearings, flywheel and ring gear, distributor Cooling System
drive. Water Pump, head gasket, thermostat,
heater matrix, electric fan motor, viscous
Timing Belts fan coupling, radiator, air conditioning
Providing there is proof that the
pump.
manufacturer’s replacement
recommendations have been complied with Propshaft
and they are free from oil contamination. Propshaft, universal joints and bearings.
Manual gearbox Fuel System
Gears, shafts, synchromesh hubs, - petrol/diesel Mechanical/electrical fuel
selectors, bushes, bearings, speedometer pump, air flow meter, E.G.R. valve, idle
drive, overdrive units (when fitted), control valve (excluding injectors).
solenoid, transfer box Front/rear suspension
Automatic gearbox Shock absorbers, coil springs, upper and
Gears, oil pump, shafts, bushes, clutches, lower wishbones, ball joints, swivel joints,
brake bands, bearings, governors, servos, McPherson struts, suspension arms, anti-
torque convertor, drive plate, valve block, roll bar, self levelling units and reservoir
governor, modulator valve, speedometer pump and regulator valves, displacer,
drive. hydro-pneumatic system (excluding
bushes).
Turbo
The complete unit (including wastegate, Wheel bearings
if it is an integral part of the turbo unit and Front and rear wheel bearings.
cannot be purchased separately).
The warranty applys only:
• If the turbo is fitted as part of the
manufacturer’s original specifications
11
Clutch
Centre plate covered for oil contamination,
pressure plate, thrust bearing, clutch fork,
master cylinder, slave cylinder.
Electrics
Starter/solenoid, alternator, coil, distributor,
E.C.U. (engine only), front and rear window/
headlamp wiper motors, heater fan motor,
indicator relay, electric window motor, sun
roof motor, centralised locking solenoids,
horn, cruise control actuator and control
unit only.
Casings
In the event of a covered item causing
damage to a casing then the casing will
form part of the maximum claim liability.
Car Hire
In the event of a valid claim and provided
that the repair time in accordance with
Autodata schedules is in excess of 8 hours,
a maximum of £20 per day inclusive of VAT
(excluding petrol and insurance) may be
claimed for up to a maximum of 5 days,
related to the actual repair times from the
time repairs commence.
Vehicle Recovery
In the event of a valid claim, Tow-in charges
up to £50 including VAT will form part of the
maximum claims liability.
Excluded from cover all parts not
listed above.
12
5-Star Policy Exclusions
Chassis, bodywork, interior and exterior
This Policy applies to vehicles trim, locks, glass, tyres, batteries, exhaust
systems, fuel tanks, brake friction material,
which are up to 5 years old and
wiring looms, road wheels, clearing of
have covered less than fuel lines, injectors, oil seals, satellite
60,000 miles. navigation, seized brake calipers and all
service items, heater elements, centralised
Parts Covered
locking pumps, car telephone, air bags,
During the specified period all of the
sensors, keys. Air conditioning recharging,
original manufacturer’s mechanical and
remote fobs, anti-freeze, lubricants, filters,
electrical components of the vehicle
transmission fluids, external oil or fluid
are insured against breakdown except
leaks, hardware e.g. bolts and fixings,
those listed under exclusions. Full terms
pulleys/dampers, serviceable and ancillary
and conditions as set out in the policy
items. Instrument gauges are covered only
document.
in the event of a single gauge which can be
Cover includes: replaced separately not as a cluster.
Turbo/Supercharger Casings
(Factory fitted) In the event of a covered item causing
Air Conditioning damage to a casing then the casing will
(Factory fitted) form part of the maximum claim liability.
Timing Belts Car Hire
Providing there is proof that the In the event of a valid claim and provided
manufacturer’s replacement that the repair time in accordance with
recommendations have been complied with Autodata schedules is in excess of 8 hours,
and they are free from oil contamination. a maximum of £50 per day inclusive of VAT
(excluding petrol and insurance) may be
claimed for up to a maximum of 5 days,
related to the actual repair times from the
time repairs commence and provided that
car hire is authorised by Us prior to the
start of the hire period.
Vehicle Recovery
In the event of a valid claim, Tow-in charges
up to £50 including VAT will form part of the
maximum claims liability.
Additional Premium
(£30 per item):
Catalytic Convertor
In Car Entertainment
(up to a maximum of £100 per claim)
13
Liabilities & Exclusions Exclusions
1. The following are not covered by
this policy:
Liabilities
The Insurer will be liable for the cost of a) Any vehicle modified from the
manufacturers’ standard specification
parts, labour and value added tax (where
including a change in the fuel system to
this tax is not reclaimed), to the limits as
use an alternative fuel.
stated on the proposal form, (subject to
any lower limit as shown in each individual b) Vehicles used for hire and reward
plan) providing that all requirements have c) Vehicles used for racing or competition.
been met, and the failure falls within the d) Commercial vehicles of 3,500kgs
scope of this policy. and above.
This policy provides cover for Mechanical 2. This policy does not cover death, bodily
Breakdown which is defined as: injury, accidental damage, or any other
1. The actual breakage of a mechanical damage howsoever caused.
part covered 3. This policy does not cover wear and
2. The complete failure of an electrical part tear, inherent faults, faulty workmanship,
covered. cracked blocks, cracked cylinder heads,
3. Commercial vehicles will be restricted burnt valves, oil and fluid leaks and
to 1500 miles per month over the period accidental damage to radiator.
covered by the policy. 4. This policy does not cover consequential
loss howsoever caused.
5. Failure to observe the following will
invalidate your claim:
a) Frost protection
b) Correct claims procedure
c) Servicing.
6. This policy does not cover damage
caused by negligence, i.e. insufficient oil
or water, overheating, or failure to ensure
that minimum damage is incurred by taking
preventative measures.
7. Mechanical Breakdown or damage
arising from the use of a grade of fuel not
recommended by the manufacturers of the
Insured Vehicle.
14
Terms and Conditions 3. If the cause of your breakdown is not
obvious, it may be necessary to dismantle
the vehicle to some extent. This will be
1. No part of this policy may be altered done only on your authority and the cost of
without the written consent of the this will be your responsibility at this stage.
administrator.
4. If WMS find the claim to be within the
2. WMS reserve the right to appoint the scope of your policy an authorisation
repairer of the vehicle, the supplier of number will be issued once the costs have
the parts, and where available service been agreed. All repair times will be based
replacement parts will be used. on Autodata.
3. Where the renewal of any parts or 5. To establish liability it may be necessary
assemblies brings about improvement or to instruct an independent assessor to
betterment of the vehicle a contribution inspect and report his findings. The result
may be required from the policy holder. of which cannot be contested except by
This will take account of the age and another independent assessor.
mileage of the vehicle and the cost of
restoring the vehicle to its pre-breakdown 6. Claims must be registered within 7 days
condition. of their occurrence.
4. This policy will be rendered invalid if you 7. Once the claim has been authorised,
fail to maintain your vehicle in compliance you may proceed with the repairs. On
with the manufacturers service schedule completion, send in the repairers invoice
including the changing of timing belts. This and any service invoices requested.
must be carried out by a V.A.T. registered 8. In the event of a false or fraudulent claim
garage of your choice. All invoices must being submitted, the policy will be rendered
be retained as they will be required in the invalid. In all cases, we reserve the right to
event of a claim. prosecute.
IMPORTANT NOTE: 9. Any work carried out without prior
After servicing becomes due, you have authorisation will not be reimbursed.
a maximum of 21 days or 500 miles No claims are valid without an authority
(whichever is the sooner), to have the number.
service completed. 10. Once a claim number has been
issued you have 3 months in which to
FAILURE TO DO SO WILL
submit the invoice for payment. After this
INVALIDATE YOUR POLICY period of time the claim will lapse and no
reimbursement is possible.
How to Make a Claim 11. No claim will be considered unless
mechanical breakdown has occurred and
1. If your vehicle suffers a mechanical has been reported to us during the policy
breakdown, please check your policy period. Please ensure that the authorisation
carefully to establish that the fault is number is marked on the invoice, and state
covered. clearly who is to be paid.
2. Telephone our claims department on
0844 477 5004 who may decide on the
repairing garage, and give you all the
information necessary to proceed with
your claim.
15
WMS Group Rescue vehicle is rendered immobilised due to
electrical or mechanical faults within the
Recovery Territorial Limits stated in this policy.
United Kingdom Cover Change of vehicle
In the event of a Breakdown call You are only covered for the vehicle
registered at inception of membership
0800 389 5150 unless you have previously notified us of
a change of vehicle 48 hour’s prior to a
To make sure you get the most from breakdown. You may change the vehicle on
your cover, please take time to read the your policy up to 4 times in any period of
policy, which explains the terms and membership. All change of vehicles have
conditions of your membership. If you have a 48 hour inception period. Temporary
any questions or if you would like more change of vehicles are excluded from this
information, please contact First Call on policy.
0844 99 33 999.
Change of address
In the event of breakdown Assistance at your home is only covered
Call our emergency helpline on at the address registered at inception.
If you change address please notify us
0800 389 5150 immediately.
Period of cover
Please be prepared to provide the operator The policy is for the period as stated on
with the following information: your policy schedule.
• Your Policy Number Summary of cover
• Your name • Roadside assistance
• Exact location of vehicle • Roadside repairs
• Nature of breakdown • Assistance at your home
• Registration Number of Vehicle • Onward destination service
We will then arrange for one of our recovery • Cover for any driver that is using the
operators to attend the given location, as registered vehicle, provided that the person
quickly as possible. has received permission from you first and
During the period of cover you are entitled is legally able to drive the vehicle.
to contact us up to a maximum of 6 times • Cover for cars, vans, and motorcycle up
for breakdown assistance; your policy to 3.5 tonnes (excluding any vehicles with
will then become cancelled after the sixth living accommodation)
callout with no refund of premium being
• Recovery of a caravan or trailer
allowable.
attached to your vehicle at the time of the
Our helpline is available 24 hours a day, breakdown up to 7.6 metres in length.
365 days a year.
• Up to 1 hours roadside assistance only.
Level of Cover
• Up to a maximum of 6 call outs a year
As defined on your proposal form.
• Wheel changes – roadside assistance
Your cover
only (providing that the driver has a
The vehicle is covered for call out charges
serviceable and accessible spare tyre
and up to 1 hour’s labour charges, at the
and wheel and is able to provide a
scene of your breakdown where your
manufacturer’s key to remove any locking
16
wheel nuts or if an inflation / foam kit is Vehicle
provided and can be used to inflate the tyre The vehicle owned by you and declared to
to allow you to complete your journey) us and used exclusively for Personal / non-
What is not covered Commercial use.
Territorial limit
• Any claim arising in the first 48 hours
The United Kingdom including Scottish
from the date of inception.
Islands (Subject to approval by the
• Labour charges in excess of one hour. provider).
• Cost of replacement parts, fuel or Breakdown
materials used in a repair. Breakdown means an electrical or
• Toll charges, ferry charges, parking mechanical failure or a road traffic accident
charges, traffic congestion charges. or damage caused by vandalism, fire,
theft or attempted theft which renders the
• Storage charges incurred during or after
vehicle completely immobilised.
the use of our services.
In the event of a non fault road traffic
• More than 6 call outs during the period of
accident you will be required to pay for the
cover.
assistance, and submit to your insurer as a
• Running out of fuel, wrong fuel in vehicle, third party claim.
loss of keys, broken glass.
Recovery Operators
• Any vehicle not able to provide a First Call GB Ltd. dedicated service
serviceable and/or accessible spare tyre for engineers. This may be supplemented by
wheel changes (or vehicle does not come the use of independent agents.
with a spare tyre as a standard fitment).
Terms and conditions and eligibility of
• Keys locked in vehicle, damaged keys, cover
key fob faults.
1. You or the driver must abide by the
• Any campervan or any vehicle (modified terms and conditions of this policy at all
to) provide living accommodation. times.
• Vehicles immersed in, or immobilised 2. Please note – our recovery operators are
from being immersed in, mud, snow, sand unable to work on unattended vehicles.
or water. 3. The vehicle must be maintained at
• Vehicles that require a repair at a all times in a roadworthy condition in
specialist garage. accordance with the law and be regularly
serviced in accordance with your
• A second use of our services if no
manufacturer’s recommendations.
remedial action has been taken to correct
4. First Call Motor Breakdown only covers
the initial fault.
the vehicle registered for any driver with the
• Faults with a caravan or trailer (that may owner’s permission and legal capability to
or may not immobilise the caravan/trailer) drive the vehicle.
when the vehicle is not immobilised. 5. Cars, vans, and motorcycles (excluding
Definitions campervans and vehicles with living
We, Us, Our accommodation) are eligible to be covered
First Call GB Ltd, Wellington House, 90-92 up to a maximum 3.5 tonnes gross weight,
Butt Rd, Colchester, Essex. CO3 3DA. 5.5 metres (18 feet) in length and 2.3
metres (7 foot 6 inches) wide.
You, Your 6. Any caravan or trailer attached to the
The person who has taken out the policy, vehicle must be up to a maximum of 7.6
being a permanent UK resident metres (25 feet) in length at the time of the
breakdown.
17
7. We reserve the right to cancel this policy up to a total of £100 a claim (excluding
at any time, by giving you 14 days notice in food and drink) in the vicinity of the
writing to your last known address, and a breakdown for the driver and up to 4
pro rata refund will be allowable to you if no passengers up to a maximum of £40.00 per
claims have been made (less administration person, subject to a maximum overall of
fee). £200.00 per claim.
8. You can cancel this policy within 14 days (iii) The recovery of the vehicle, the driver
of inception/submission provided that no and up to 4 passengers to any one
claims have been made, and a full refund destination within the territorial limits under
(less an administration fee) will be made. Sub Section A.
No refund of premium will be made after
(iv) The cost of suitable car hire for up to
this period.
48 hour’s up to a maximum of £100.00
9. All claims and assistance is at the
per claim.The maximum payable for any
discretion of First Call GB Ltd. Any
claim from any one breakdown including
breakdown discovered or believed to be
any reimbursement claim is £2,000 or the
excluded from the policy is chargeable to
current market value of the vehicle at the
you under current commercial rates before
time of the breakdown whichever is lower.
assistance is provided.
Important Notes
United Kingdom Cover
1. We will always decide on the best
If the vehicle registered is immobilised
possible way of offering assistance,
in the UK, then you are covered for the
after taking into account individual
following: -
circumstances. If the assistance that we
1. Call out and up to 1 hour’s roadside
offer does not suit your requirements then
assistance by one of our approved
you may request alternative assistance to
recovery operators to attend the scene of
be arranged for you at your own cost.
the breakdown, and where possible carry
2. We do not accept any responsibility
out emergency repairs.
for the transportation of pet animals or
2. If repairs cannot successfully be carried
livestock within the vehicle at the time of
out at the scene of the breakdown then
the breakdown
we will pay the cost of recovery of the
3. A garage or mechanic undertaking repair
vehicle driver and up to 4 passengers to
work on your instruction will be acting as
the nearest suitable garage able to effect a
your agent for such repair work.
repair, or to your onward destination, or to
4. If requested, you must provide evidence
your home address whichever is nearer.
of servicing of your vehicle or receipts for
3. If you breakdown at roadside and repairs
replacement parts.
cannot be carried out within an agreed
5. Recovery cannot be used as a reason for
reasonable period then you will be offered
avoiding repair costs.
one of the following options: -
6. We reserve the right not to offer renewal
(i) The cost of alternative road or rail travel of cover.
for the driver and up to 4 passengers 7. We reserve the right to refuse service
from the scene of the breakdown to one and cancel membership to anyone who
destination within the Territorial Limits behaves in a threatening or abusive manner
stated in this policy, plus a return journey to our employees.
for one person to collect the vehicle upon 8. If we believe that we cannot provide
completion of repairs. an acceptable level of service to the area
(ii) The cost of one nights accommodation where your registered Home Address is
18
located then we reserve the right to cancel 7. Any vehicle with living accommodation.
your policy and give you a full refund of 8. Any claim that could be recoverable from
your premium provided that no claim has any insurance policy indemnity or warranty.
been made on the policy.
9. Any fines or penalties imposed by
9. In the event of a vehicle breakdown
courts.
we will offer recovery of any caravan or
10. Any charges incurred prior to
trailer (within the specified restrictions).
notification of Breakdown and our
The caravan/trailer is not covered for
approved repairer attending.
breakdown within the terms and condition
11. The cost of any parts, components,
of this policy.
lubricants or materials, food, drinks,
10. No claim will exceed the current market
telephone calls, petrol, oil or any other
value of the vehicle at the time of the
incidental expenses.
breakdown.
12. Any claim where First Call Motor
11. This document is subject to English law
Breakdown has not been notified at least
unless otherwise agreed in writing by First
48 hours previously of a change of vehicle.
Call.
13. Any charges incurred resulting from you
General exclusions breaking down in a location that rescuing
First Call will not cover the following: - the vehicle would be unlawful (Including
1. Vehicles that have not been regularly any legal restriction on recovering a vehicle
serviced or breakdown as a result of from a European motorway).
inadequate repair, unsuccessful DIY or any 14. Any cost of any specialist recovery
claim where no remedial action has been equipment or service charges needed
taken to correct the fault since we last (as defined by the recovery operator in
attended your vehicle. Garage attention attendance of your breakdown).
must always be sought after experiencing a 15. Breakdowns where your vehicle is not
breakdown and proof of repair obtained. accessible or cannot be transported safely,
2. Vehicles being used (or that have been legally and without hindrance using a
modified for use) in motor racing, rallies, standard transporter or trailer.
speed or endurance tests; hire or reward 16. Any toll charges, ferry charges parking
(including courtesy vehicles), vehicles charges or traffic congestion charges.
not used exclusively for Personal / non- 17. Any costs recoverable elsewhere.
Commercial use or over 3.5 tonnes gross 18. A second callout when a temporary
laden weight; mechanically modified repair was earlier carried out.
vehicles requiring specialist repairers. 19. Any claim for assistance while money
3. Any liability or consequential loss arising is owed to First Call GB Ltd by the policy
from any act performed in the execution of holder.
the Breakdown services provided. 20. Any claims for private hire vehicles, i.e.
4. Vehicles not in a roadworthy condition taxis.
immediately prior to any breakdown. 21. Breakdowns caused by your vehicle
5. Any claim resulting in a vehicle not running out of fuel or where assistance
being repaired, or that is disposed of or cannot be affected because the vehicle
scrapped. does not have a serviceable and/or
accessible spare tyre and wheel.
6. Vehicles immersed in mud, snow, sand
or water or any fault occurring or being 22. Claims arising from loss or damage to
immobilised as a result of contact with contents of or within your vehicle.
mud, snow, sand or water. 23. Claims directly or indirectly caused by
or contributed to or arising from ionising
19
radiations or contamination by radioactivity Data Protection
from any nuclear fuel or from any nuclear The data supplied by you will only be used
waste from the burning of nuclear fuel; or by us and carefully selected associated
the radioactive, toxic, explosive or other companies for related products and
hazardous properties of any explosive services as well as the purposes of
nuclear assembly or nuclear part of it; processing your membership policy,
war, invasion, terrorism, foreign enemy including underwriting, administration,
hostilities ( whether war is declared or and handling any claim which may arise.
not), civil war, rebellion, revolution, military The data supplied will not be passed to
force or coup; or pressure waves caused any other parties other than those which
by aircraft or any other airborne devices we have mentioned hereon. It is important
travelling at sonic or supersonic speeds. that the data you have supplied is kept
Complaints procedure up to date. You should therefore notify us
promptly of any changes. You are entitled
Our aim is to try to provide a first class
upon the payment of an administration fee
service to you at all times, however we
to inspect the personal data which we are
do recognise that sometimes problems
holding about you. If you wish to make
do occur. Should you ever have cause to
such an inspection, or if you do not wish
complain then in the first instance please
to receive information on related products
write to: - and services, you should contact The
Complaints Dept Administrator, First Call GB Ltd, Wellington
First Call GB Ltd House, 90-92 Butt Rd, Colchester, Essex,
CO3 3DA.We may respond to enquiries
Wellington House
by the police concerning your policy in
90-92 Butt Road the normal course of their investigations.
Colchester Where it is necessary to administer your
Essex CO3 3DA policy effectively, or to protect your
interests, we may disclose the data you
If the matter still remains unresolved
have supplied to other third parties such
thereafter you can then write to: - as motor garages, engineers, repairers,
The Managing Director (Administrator) insurers etc. We may monitor and record
First Call GB Ltd. telephone calls for service and staff training
purposes.
Wellington House,
90-92 Butt Road,
Colchester,
Essex CO3 3DA
Please quote your policy number as a
reference in all correspondence.
Additional information.
First Call GB Ltd is incorporated at
Companies House, Cardiff, (Company
Number 4494431). Registered Office:
Wellington House, 90-92 Butt Road,
Colchester, Essex, CO3 3DA.It is a provider
of breakdown assistance services that
is exempt from authorisation under the
Financial Services and Marketing Act 2000.
20
MOT Cover Seats and Seatbelts - The condition
and operation of all seats, seatbelts,
pretensioners and seatbelt mountings.
Optional MOT Cover - Cover is provided General - Carburettor, fuel injection, engine
if the proposal form has been endorsed management unit or sensor replacement
and the additional premium has been directly as a result of calibration failure to
paid. meet MOT exhaust emission standards,
Optional Cover - Where the MOT option horn, speedometer, and speed limiter,
has been included your Policy provides windscreen wipers and washers, (excluding
the additional peace of mind of MOT cover wiper blades and rubbers). NB. Tuning and
during the duration of your policy as outlined adjustments only if necessary to meet MOT
below. At the Commencement of Insurance exhaust gas emission standards.
Your Vehicle must have at least 90 days of Claim Limit - The maximum amount
its current MOT remaining, or in the case of payable under the MOT section of your
Vehicles under 3 years old, be more than 90 policy is £750 (inc Vat). The first £10 of
days from it’s first MOT date. any claim will form the basis of a claims
The MOT fee and any retest fee are excess payable by the policyholder. Cover
excluded from the cover provided. is provided subject to the option being
Period of Insurance - Cover is valid 30 days selected and the additional premium being
prior to and 30 days after the date the MOT paid.
test is due. Submission of your claim - Please refer to
What is Covered - The following items page 15 of your policy for how to make a
are covered where a VT30 (MOT failure claim. In order to process a claim under the
certificate) is issued and lists the item(s) MOT cover You will be required to provide
as the reason for not issuing a VT20 (MOT the following documentation in support of
Test Certificate). your claim.
Lighting Equipment - Headlamps, front and 1 Previous VT20 (MOT Certificate)
rear side lamps, number plate illumination 2 Copy of the VT30 (Refusal to issue to
lamp, headlamp aim, stop lamps, rear MOT Certificate)
reflectors, rear fog lamps, hazard warning Conditions - The following conditions
lamps and control, direction indicator apply to the MOT section of your policy in
control, fog lamp on/off indicator. addition to your standard policy terms and
Steering and Suspension - Steering conditions.
control, steering mechanism and system, 1 At the Commencement of Insurance Your
power steering, transmission shafts, Vehicle must have at least 90 days of its
wheel bearings, front and rear suspension current MOT remaining, or in the case of
and shock absorbers, suspension drag Vehicles under 3 years old, be more than
link, track rod ends, suspension springs, 90 days from it’s first MOT date.
wishbones, swivel joints, suspension
mountings. 2 Insured is liable for the first £10.00 of
each claim.
Brakes - Master cylinder, wheel cylinders,
calipers, discs/drums, load compensator, Exclusions -The following exclusions
ABS modulator/sensors, electronic control apply to the MOT section of your policy
unit, hoses / cables. in addition to your standard policy terms
and conditions.
21
1 The first £10 of any claim. 8 Damage caused by corrosion unless
2 Components other than those specifically specifically stated otherwise in ‘What is
listed in the ‘What is covered’ section of Covered’, improper use of Your Vehicle,
this Insurance. neglect or abuse.
3 Components which are not cited as failed 9 Any costs not agreed and authorised by
on the VT30, but which are replaced during the Administrator.
the course of the repair. 10 Consequential damage, caused by the
4 Advisory items noted on VT30. failure of Components not covered by this
Insurance, or to Components not covered
5 Damage caused by defective wheel
by this Insurance.
balance or alignment.
11 Vehicle structure.
6 Damage caused by road traffic accident
or fire. 12 Work carried out more than 30 days
after the actual MOT failure.
7 Faults which occur during the period
of guarantee of a manufacturer or 13 Any repairs not authorised by the
supplier or items which are subject to a administrator prior to the repair work being
manufacturers recall. carried out.
14 Any accident or structural damage,
rust or corrosion, windscreen replacement
or repair.
22
Service Record
IMPORTANT
Only a fully documented receipt from a VAT The Service Record below is for your
registered garage showing date, mileage guidance only and will not be accepted
and work carried out will be accepted as as proof of service. Important: the
proof of servicing. These documents must mileage stated does not guarantee the
be retained as WMS reserve the right to true mileage of the vehicle.
inspect receipts to ensure compliance.
Note to Servicing Company:
Please complete, then stamp and sign the relevant service record and supply the customer with a bona fide service receipt.
Pre Delivery Inspection Dealer Stamp
I certify that the Inspection has been carried out.
Signed:
P.D.I Date:
Mileage:
Next Service Due
Date:
Mileage:
1st Service Dealer Stamp
I certify that the Inspection has been carried out
in accordance with the Manufacturers Service
Recommendations.
Date:
Mileage:
Signed:
Next Service Due
Date: Mileage:
2nd Service Dealer Stamp
I certify that the Inspection has been carried out
in accordance with the Manufacturers Service
Recommendations.
Date:
Mileage:
Signed:
Next Service Due
Date: Mileage:
23
3rd Service Dealer Stamp
I certify that the Inspection has been carried out
in accordance with the Manufacturers Service
Recommendations.
Date:
Mileage:
Signed:
Next Service Due
Date: Mileage:
4th Service Dealer Stamp
I certify that the Inspection has been carried out
in accordance with the Manufacturers Service
Recommendations.
Date:
Mileage:
Signed:
Next Service Due
Date: Mileage:
5th Service Dealer Stamp
I certify that the Inspection has been carried out
in accordance with the Manufacturers Service
Recommendations.
Date:
Mileage:
Signed:
Next Service Due
Date: Mileage:
6th Service Dealer Stamp
I certify that the Inspection has been carried out
in accordance with the Manufacturers Service
Recommendations.
Date:
Mileage:
Signed:
Next Service Due
Date: Mileage:
24
Warranty Management Services Limited
Thame House, Thame Road,
Haddenham, Bucks HP17 8HU.
Claims: 0844 477 5004
Sales and Admin: 0844 477 4909
Part of the WMS Group Fax: 01844 299442
Email: sales@wmsgroupuk.com
Web: www.wmsgroupuk.com