“Making Music
Child’s Play” ™
“Making Music
Child’s Play” ™
Customers
Kids
Like compelling, challenging
video games, easy to play,
difficult to master.
Parent & Grandparents
Buy toys for kids, can learn
side by side with their family.
People
Who WANT to be musicians.
“Making Music
Child’s Play” ™
New Video Game Market
Market Size
Went from $6 Billion to Over
$11 Billion Annually
Expected to double again in
next few years, to over $20
billion
Triple that for global numbers.
(Korea alone, $5.2 Billion)
“Making Music
Child’s Play” ™
Broad Based Demand
Age 3 and Older
60% play video and
computer games
145 million identify video &
computer games as most
fun entertainment activity
“Making Music
Child’s Play” ™
Broad Based Demand
Surpassed Movie
Industry Market
35% of Americans
43% of them women, with
few choices for their
tastes
“Making Music
Child’s Play” ™
Little Known Tidbits
Mario Bros brought in twice the revenue of all five
Star Wars movies combined.
Pokemon is multi-billion dollar per year industry.
Lara Croft, Tomb Raider, billion dollar game
BEFORE the movies.
Sims series is a billion dollar franchise. Sim City 2,
sold 1 million copies in 10 days.
Grand Theft Auto/Vice City made a billion dollars.
Tetris sold 50 million units, and 32 million of
Nintendo‟s Game Entertainment Systems when
they bought the rights and bundled the game.
Disney just launched a blue PC with Mouse ears,
loaded with their video games.
EA did almost 3 Billion in revenue last year, mainly
through their sports categories.
YOU can invest in a future billion dollar game
company today. We intend to do with music what
EA did with sports, and our niche markets are
limitless We are first, only and best in this space.
“Making Music
Child’s Play” ™
Logical Exit Strategy:
Merger/Acquisition
The State of the Market
Microsoft, Sony and
Nintendo battling it out
for control of the living
room, the interactive
nerve center of the home
for the next century.
Disney and Infinium jump
in this year as well.
“Making Music
Child’s Play” ™
Logical Exit Strategy:
Merger/Acquisition
How customers choose.
Popular games drive
console purchases.
Mario Brothers can only
be played on Nintendo.
The next 20, or 30 games
bought will be on the
Nintendo platform.
“Making Music
Child’s Play” ™
Logical Exit Strategy:
Merger/Acquisition
Video Market Dilemna.
Demographic dominated by
13 to 34 year old males.
Reputation for mindless
violence creates public
resistance to game market.
Gender, age, and violence
issues must be overcome to
become truly mass market.
“Making Music
Child’s Play” ™
The key into the home:
Piano Wizard
Non-Violent Simple
Productive Action
Musical Packed
Educational Challenging
FUN Compelling
Harvard Study
2 years of keyboard lessons increases
math and spatial scores by 30-40 percent.
We can hard wire our children’s minds to
“Making Music multi-task and parallel process with early
Child’s Play” ™ access to classical music playing.
Probable Exit:
Potential Buyers of Company
Game Console Keyboard
Manufacturers Manufacturers
Microsoft Yamaha
Nintendo Casio
Sony General Music
Infinium Independent
Media Companies Video Game
Dreamworks Manufacturers
Disney EA
Warner Bros Vivendi
Universal
“Making Music
Child’s Play” ™
Historical Example of Logical
Buyout Scenario:
In September 2002, MICROSOFT
Purchases RARE from NINTENDO
RARE produced Donkey Kong, other
Nintendo exclusive titles in past.
Accounted for less than 1.5% of
Nintendo sales.
MICROSOFT pays 400 million dollars
for 49% of company.
MICROSOFT desperately needs
EXCLUSIVE hit games to drive
customers to their platform (Xbox)
HIT GAMES DRIVE PLATFORM SALES
“Making Music
Child’s Play” ™
Opportunities: Logical Buyout
Scenario: Allegro Rainbow
Revolutionary Video Game Concept
Bypasses and Takes Current Video Game
Market by Surprise with Quick, Large Volume
sales via Direct TV. Public Relations Bonanza.
Wholesome Educational and Musical Values
welcomed by Family-Oriented Households and
Home Schooling Markets that shun current
violent Video Games.
Welcomed by Schools, Churches, Libraries,
Senior Wellness Centers, and many other
Institutional Markets through fund-raisers.
Ongoing Revenue Streams via Online club
supplying Popular Licensed MIDI files, New
Graphics, “Free” Piano Teacher Lessons and
Referrals, Musical Online Community and more.
Acquires Great Brand with Large Database of
Enthusiastic, Involved Customers.
Unique Lucrative Sales Channels. Global
“Making Music Replication of US Markets/Sales.
Child’s Play” ™
Key Marketing Advantages
Direct Sales via Demonstration
Little Used in Video Game Marketing
Exciting and Powerful
Instant Gratification
Commission Based Marketing, pay AFTER
the sale.
Measurable Results for Fine Tuning
Demonstration Sales are the Rocket Fuel
of Direct TV Home Shopping Phenomenon
Piano Commando is a Perfect Product for
TV Demonstration
Universal Appeal, Colorful, Kids, Seniors,
Family, Safe, Musical, Educational, Fun
Video Game, Affordable, PR opportunities
are abundant and constant.
“Making Music
Child’s Play” ™
Pricing: Full Version
$249.95 (+-) with Keyboard
$125 (+-) Wholesale
$65 (+-) Cost
$60 Gross Profit
$129.95 without Keyboard
$60 Wholesale
$5 cost
$55 Gross Profit
“Making Music
Child’s Play” ™
Pricing: Easy Mode Version
$99.95 (+-) with mini-Keyboard
$50 (+-) Wholesale
$25 (+-) Cost
$25 Gross Profit
$49.95 without Keyboard
$25 Wholesale
$5 cost
$20 Gross Profit
“Making Music
Child’s Play” ™
Pricing: Lite Bundle Version
$0 for 10 song version
Partner supplies media, Allegro
supplies stickers and rebate.
10 more free songs enabled upon
registration, starts email cycle.
20% rebate to customer to upgrade
to either Easy Mode or Full version.
20% commission to partner
60% of retail price to Allegro
“Making Music
Child’s Play” ™
Where we are
Finished Product
First Revenue
Final Packaging/Branding
Implementation of Sales and
Customer Support Systems
Regional Launch
Strategic Alliances Forming
Financial Partner
“Making Music
Opportunity
Child’s Play” ™
Future Products
Drum Wizard
Band Wizard
Karaoke Wizard
Voice Precise
Captain Kalimba
Music Mobile
Stand Alone Game Unit (No
PC, plugs straight into the
“Making Music
TV)
Child’s Play” ™
Future Platforms
MacIntosh
Xbox
PlayStation
Nintendo
Arcade
Embedded Chip in Keyboard
Handheld Devices, Phones
“Making Music
Child’s Play” ™
Future Markets
Hispanic (Spanish)
Canada (French)
Europe (German, Italian, etc.)
Japan
Singapore
Australia
Korea
India
China
“Making Music Afghanistan
Child’s Play” ™
Future Generations
Your Children
Your Grandchildren
Your Great-Grandchildren
Your Great Great-grandchildren
Their Children
Etc.
100 years from now all people can
play and read music as a
birthright, and do so with great
joy. Even You.
“Making Music
Child’s Play” ™
Near Term Goals
Ramp up PR Campaign
Begin Marketing Plan
Expand Strategic Partner
and Channel Negotiations
Regional Christmas
Launch in Utah
National Launch to follow
“Making Music
Child’s Play” ™
TEAM
Board of Directors
Choice Key Management
All-Star Advisory Board
Resumes don‟t build great companies, great teams do,
and this team‟s strength is it‟s commitment, enthusiasm,
perseverance, alignment and integrity. Each plays their
part in this symphony, and delights in helping bring
music making to the whole world with a new system of
thinking and learning about music. All earn their right to
be named as part of this team through constant focused
effort and results. We are proud to work together, and
have not yet begun to render our best and most exciting
results, both for the children and our investors.
“Making Music
Child’s Play” ™
TEAM
Board of Directors
Nicholas Zaldastani
Harvard Business School (MBA) ; University of Paris
(Diploma in French Studies) ; Duke University (BS
Engineering and Economics)
Operational Experience: Oracle Corporation (Director), Open
Horizon (President & CEO), Ogilvy and Mather (Account
Management), SABA (General Manager), FMS (CEO)
Venture Capital Experience: SABA, Continuity,
Careerstream, World Energy, PaybyTouch, Talon Audio
Boards: CNWE, CNWF, World Energy, PaybyTouch,
American Academy in Tbilisi
Awards: CLEO
Nicholas is the CEO of Crocodiles Not Waterlilies, a
children‟s entertainment company producing wonderful
animated stories to help children make wiser, integrity based
decisions through vicarious ethical dilemmas, examples and
experiences, based on the time proven and deeply loved
stories of author and speaker Roger Anthony.
Faculty member at IBI Global.
“Making Music
Child’s Play” ™
TEAM
Board of Directors
Bob Mangum
Harvard School of Business
Has long demonstrated commitment to working with
entrepreneurs, sharing his core emphasis on integrity in business,
and his extraordinary career, including President of MSI, Inc., a
developer, manufacturer, and marketer of precision motion control
equipment President of McGraw-Edison, Canada, a subsidiary of
McGraw-Edison (NYSE), President of Central Foundry Company, a
subsidiary of Gable Industries, Inc. (NYSE), (Mr. Magnum also
served as a Vice President of GBI); and General Manager of Celco
Plant, Celanese Corporation (NYSE), President of Project Arts,
Inc., a 501(c)(3) Arts based rehabilitation non-profit for severely
mentally ill adults; Director and Vice President of Harvard
Business School Club of Arizona; Director and Member of
Executive and Trust Investment Committees, First National Bank
of Tuscaloosa, Alabama; Director of First National Bank, Narrows,
VA, a subsidiary of First Virginia Bankshares (NYSE); Director of
Arizona Small Business Association; and Director of Phoenix
Rotary Foundation. He has testified before committees of U.S.
Senate and House of Representatives on business issues, is the
author of numerous published articles, and is a panelist of
Business Roundtable on KFNN Radio. He has military and NSA
“Making Music experience with top-secret security clearance.
Child’s Play” ™
TEAM
Board of Directors, Chairman
Chris Salter, Founder and CEO
2 BA‟s, from SIU Carbondale, Linguistics and Music and a
Master‟s in Music from UCLA.
A voracious learner, he speaks 6 languages and plays 4
instruments and has traveled and lived abroad for almost 7 years
in 5 continents and 23 countries, including a stint in Botswana for
the Peace Corps, and doing his master‟s thesis research in Brazil.
Previously ran a software sales company and led a team of
telemarketers, outside sales reps, computer technicians and
administrative personnel from an $8,000 initial capital investment
to $1,000,000 gross revenues in 14 months by selling through
demonstration at computer shows. He later took intensive
courses in web development, project management, database
design, graphics and beginning programming, which has proved
invaluable in managing the software development process. Since
joining IBI, an entrepreneur training network, he founded Allegro
Multimedia Inc in August 2001, and in spite of the tech bubble
collapse, the scandal and terror economy, was able to raise 1.8
million dollars, develop and finish the core game and software
engine that will revolutionize music education in our lifetime. His
passion and commitment to children and learning and his vision
of a world where everyone feels music making is a birthright not a
“Making Music privilege has led him to leave no stone unturned to create this
Child’s Play” ™ company of like-minded investors, team, and strategic partners.
TEAM
Key Management
Dan Goldman, Interim CFO
Finance/Accounting-San Diego State University
Over 21 years of experience building companies.
Extensive experience in corporate development
and financing, strategic planning, financial
analysis, Tax planning, due diligence, marketing,
selling, investing and managing organizations.
Acting as a founder, Director, CEO, CFO, VP of
Finance or VP of Corporate Development, assists
in financial analysis, business & marketing plans,
developed pro forma financial statements,
business development, structure, acquisitions,
accounting, tax planning and assist in raising
corporate debt and equity capital.
“Making Music
Child’s Play” ™
TEAM
Key Management
David Caffey, Interim Director of Bus. Dev.
University of Southern California Marketing
Manager of Executive Programs for Microsoft since 1991,
Focused on Customer Management/Sales Force
Automation solutions, for Microsoft. Helped build brands
for Microsoft‟s Channel programs as the Brand
Development Manager.
As Director of Business Development, Mr. Caffey led
negotiations for the Microsoft Network (MSN) to acquire
and implement revenue generation opportunities and
strategic partnerships. Specifically, he was pivotal in
negotiations and relationship building with varied clients
that include Disney, ESPN, Expedia, Ticketmaster, USA
Networks, NBC, WebMD, and many others.
Prior to joining Microsoft, Mr. Caffey was the Marketing
Projects Manager of Jaguar Cars Inc., a division of Ford
Motor Company.
Mr. Caffey spent 6 years at Nissan Motor Corporation He
helped develop the Total Ownership Experience customer
satisfaction program.
“Making Music
Child’s Play” ™
TEAM
Key Management
John Wheeler, Interim COO
Mr. Wheeler is the Managing Partner with
SalesQuest Group, a consulting firm specializing
in helping emerging and established firms achieve
competitive advantage through the optimization of
their sales, marketing, and customer service
functions. He has particular expertise in helping
firms develop and execute strategic and tactical
plans. He has multi-disciplinary expertise in the
telecommunications, utilities, high technology,
information services, process manufacturing, and
insurance industries. Mr. Wheeler is a respected
industry leader with over 30 years of experience in
sales, marketing, product development,
management, operations improvement, and
information technology.
“Making Music
Child’s Play” ™
TEAM
Key Management
David Sipple, Interim VP of Sales
University of Wyoming, Broadcast Journalism and an
MBA from the University of South Florida .
President of Brainy Computing Inc. and owns his own
consulting firm, Poseidon Dynamics.
Nationally renowned sales, marketing and management
expert, with a successful professional history of
increasing revenues at The Home Shopping Network,
Quarterdeck Software and SAS Institute. His unique
insights and approaches have consistently led to record
setting sales and ROI‟s, while minimizing expenses and
costly mistakes.
With extensive experience in acquiring and managing
customers and partners in corporate, government and
higher education and consumer goods markets, David‟s
plain speak and direct approach appeals to professionals
across all industries. His management philosophy is to
lead by example and his training philosophy is
“Making Music preparation equals performance. He revels in proving
that high integrity sales is the true road to success.
Child’s Play” ™
TEAM
Key Management
Rex Hale, Interim CTO
Brigham Young University
Deep high level experience with such companies as Intel
Corporation and Novell Inc. Experience building dozens
of networks from the ground up.
Extensive PC hardware experience and troubleshooting
skills.
Designed, implemented, and administered Novell,
Windows, Linux and LANtastic Networks.
Extensive programming experience in Delphi, C, C++,
Java, JavaScript, PERL, CGI and FoxPro.
Database experience in MySQL, Advantage, MSSQL
Minimal experience in Visual Basic, dBASE and Fortran.
Proficient in HTML, PHP and web communications
protocols.
Teaching experience in C and NetWare troubleshooting.
“Making Music
Child’s Play” ™
TEAM
All-Star Advisory Board
And Strategic Partners
See Business Plan for full
scope, but what follows is a
choice sampler of Allegro
Multimedia‟s team and
resources.
“Making Music
Child’s Play” ™
Linda Chandler serves as strategic
advisor to technology ventures. The former
securities executive and investment banker from
Silicon Valley takes a select number of
assignments each year. She and her firm
Chandler-Drew, LLC specializes in software firms,
telcom ventures, and financial services
companies.
Leading Authority On Venture Capital and
Emerging Growth Companies
Linda is former senior vice president of Sutro &
Co. She was the first woman broker hired by the
prestigious securities firm in the Bay Area. In 11
months, she made associate vice president, and
full vice president in two years! She became
the youngest person and first woman to become
vice president of a major U.S. securities firm.
Chandler went on to co-found and serve as CEO
of the nation's first all-women's
securities firm. After two brilliant years, she
merged her firm with the leading investment
banking firm on the West Coast. They named
Linda senior vice president and she helped take a
number of Silicon Valley startups public. During
“Making Music her career, Chandler personally raised over
Child’s Play” ™ $1 billion in investor funds.
Steve Taylor
Lead technical /
production direction
Twelve years software development experience
Eight years developing video games
Head of production at Wahoo Studios for the
last 2 years
Involved in projects on numerous platforms
including PS2, GameCube, Xbox, GBA, N64,
PS1, PC, Mac, and Nuon
Has credits on more than a dozen published
titles, developed at Wahoo Studios and Saffire
Corp.
“Making Music
Child’s Play” ™
Cynthia Dominic Hall
Cynthia Dominic Hall was
instrumental in negotiating the
landmark purchase by
Nintendo of the worldwide
licensing rights to TETRIS, and
she has signed on as Allegro
Multimedia Inc.'s exclusive
“Making Music licensing agent for Piano
Child’s Play” ™
WIzard.
Steve Corn
President of Corn Music Services, Inc.
(www.cornmusicservices.com), a consulting
company specializing in new media, business
development, and licensing for the music industry.
Clients range include both online and offline
music-based companies including Universal Music
Publishing, Encore Karaoke, Sounddogs, and
Taxi.com. Prior to creating CMS, he was Executive
Vice President for LicenseMusic.com, a pioneer in
online music licensing. His background also
includes VP/GM at Megatrax Production Music, one
of the most successful independent music
libraries. Prior to joining Megatrax, he served as
executive in charge of music for many theatrical
and home video releases at LIVE Entertainment
(now Artisan Entertainment). He negotiated
soundtrack deals and administered their catalog of
“Making Music
publishing rights in over 60 films.
Child’s Play” ™
Infomercial queen, known for her work with Ed
McMahon, George Foreman, Ron Popeil,
Chuck Norris, Magic Johnson, etc, has signed
on to the team and offered to write, direct,
produce and star in the Piano WIzard
infomercials for nothing up front, only a
percentage on the back end, after bringing it
personally into QVC.
“Making Music
Child’s Play” ™
Fred Brown
Executive Producer of Home
Shopping Network (“HSN”)
(Consumer Electronics
Division) joined Allegro
Multimedia Inc.'s Advisory
Board in a very proactive
capacity, for example helping
make key introductions and
recommendations to Yamaha’s
National Directors of Sales and
“Making Music
Child’s Play” ™ Marketing.
Fred Brown’s Perspective
of Piano Wizard’s Potential
From an excerpt of an e-mail from Fred Brown,
Allegro Multimedia Advisory Board member and
Executive Producer at Home Shopping Network,
who oversaw the Casio “Magic Light” campaigns,
and who views Piano Wizard as a clearly superior
product.
"HSN sold over 20,000 Casio Magic Light
keyboards IN ONE DAY last November
2000. The magic light keyboard is a fair
comparison as a method of teaching people
how to play the piano. ”
The relevant number here is 20,000 units X
“Making Music $200 apiece =$4,000,000 in sales IN A DAY.
Child’s Play” ™
Richard Crawford
Filmmaker/Videographer
Richard Crawford's awards
include four area Emmy Awards,
Gold Cindy Awards for
multimedia, a New York Art
Directors Award, and he has
extensive experience creating
effective compelling
“Making Music infomercials.
Child’s Play” ™
Howard Lim
Founder and CEO of How Studios
(www.howstudios.com) is an expert in
visual branding, and is the CEO of a
world class graphics firm whose clients
include Disney, 20th Century Fox,
DreamWorks, City of Los Angeles
Marathon, Cartoon Network, City of
Santa Monica, Cirque du Soleil, Hanna
Barbara, Fujitsu and Sanwa Bank to
name a few. Howard's graphic and
branding expertise help assure that
Piano Wizard will be an instant classic,
with tight organic integration of the
“Making Music
Child’s Play” ™ visuals and the branding ensured.
Howard Lim’s Piano
Wizard Work
“Making Music
Child’s Play” ™
Allegro Multimedia, Inc.
Current Organization
Board of Advisors
Donald Beattie
Board of Directors Fred Brown
Bob Mangum James Burk
NicholasZaldastani Linda Chandler
Chris Salter (Chair) Steve Corn
Richard Crawford
Chris Salter Parviz Firouzgar
CEO Alexey Pajitnov
Kurt Koenig Legal
JohnWheeler David Sipple Product
Interim Director of Web Site
Interim COO VP of Sales Development
Mkgt/PR
Dan Goldman Burk & Reedy
Interim CFO Wahoo Studios Nexation
Kim Auten Rich Lehman - Corp
Q90 Fresh Ground
Ron Coston McDermott Will and Emery
QDial Scott Herring
Dave Stewart - Patents
Howard Lim
Mike Starkweather - Patents
Maria Speth - Trademarks
Finance, Accounting Strategic Planning
John Gonzales, CPA Group
William Black, CPA Interim
Administration
Streetmaker
Rod Richardson
Chris Allen
Kushal Ibrahim
Randy Kraft
Christie Dolan
“Making Music
Child’s Play” ™
Allegro is currently transitioning from a virtual,
outsourced team to a dedicated, integrated team.
We are gradually filling the following positions.
Make Product VP-Operations
Sell Product VP – Marketing/Sales
Service the Product Chief Service Officer
„Count the Numbers‟ CFO - Administration
“Making Music
Child’s Play” ™
Chris Salter Executive
1. Develops Ops Plan CEO Assistant
2. Oversees Product
Development
3. Interfaces with
VP VP
Development/Testing Chief CFO/
Operations Marketing/
Firms Customer Administration
4. Provides input to contract Sales Officer
development, negotiations
5. Oversees Fulfillment
processes
1. Develops corporate budget
6. Insures quality control 1. Develops Mktg, Sales 1. Develops customer support plan
2. Oversees corporate financial
7. Contributes to corporate Plan 2. Oversees Technical Support
planning
visioning process 2. Oversees execution of Staff
3. Oversees corporate financial
8. Contributes to corporate Mktg, Sales Plans 3. Oversees Customer Service
reporting
business plan 3. Oversees development, Operation
4. Acts as interface with external
9. Manages staffing management of web site • Billing Issues
Law Firm
10. Manages to budget 4. Contributes to corporate • Customer Satisfaction
5. Oversees all other
visioning process 4. Contributes to corporate
administrative functions
5. Contributes to corporate visioning process
• Policies, procedures
business plan 5. Contributes to corporate
6. Contributes to corporate
6. Drives sales business plan
visioning process
compensation plan 6. Manages staffing
7. Contributes to corporate
7. Manages staffing 7. Manages to budget
business plan
8. Manages to budget
8. Manages departmental staffing
9. Manages to budget
“Making Music
Child’s Play” ™
VP
Operations
Mgr -
Mgr- Product
Fulfillment/
Development
Pkging
1. Develop/Test Product
2. Enhance Product
• Existing
• New Applications
1. Develop/Manage Fulfillment, Packaging processes
• Extensions to existing
2. Manage inventory
3. If outsourced,interface with development, testing firms
3. Manage copies
4. Provide input to vendor contracts
4. Identify distribution partners
5. Enforce product quality control
5. Manage distribution process
6. Manage personnel
6. Enforce quality control, according to standards
7. Manage to budget
8. Evaluate personnel
“Making Music
Child’s Play” ™
VP
Marketing/
Sales
Mgr - Mgr - Sales
Sales Mgr Mgr - Web Site Support
Marketing
1. Contributes to Marketing Plan
2. Executes Marketing Plan 1. Contributes to Sales Plan 1. Contributes to Market 1. Contributes to Sales Plan
(including Public Relations) 2. Executes Sales Plan Plan • Sales Support Area
3. Identifies Marketing 3. Identifies Sales performance 2. Develops Site design 2. Manages Sales Compensation
performance metrics metrics spec Program
4. Reports on Market initiative 4. Reports on sales results 3. Develops Site • Definition (in
returns 5. Manages staffing 4. Enhances Site, as conjunction with Sales
5. Manages staffing (as required) • Hiring, firing, needed Mgr)
• Hiring, firing, evaluations • Through • Review of
evaluations • Sales effectiveness tracking, other compensation
6. Manages to budget 6. Works to continually improve metrics • Payout
sales effectiveness 5. Manages Staffing accuracy
7. Manages to budgets • Hiring, Firing, • Approves
evaluations adjustments
6. Manages to Budget (as needed)
3. Manages sales training
program
• Identify needs
• Develop/deliver
training
4. Manages staffing
1. Hiring, Firing,
Evaluations
“Making Music
Child’s Play” ™
Chief
Customer
Officer
Mgr - Technical Mgr -
Support Customer
Service
1. Develops Technical Support Requirements
• Evaluates technologies to enable technical support 1. Develops Customer Service support requirements
2. Develops Technical Support materials and tools • Evaluates technologies to enable customer
• If outsourced, manages relationship with vendors service
• If outsourced, contributes to contract development 2. Develops training requirements, materials
3. Manages technical support operation 3. Directs Svc Rep training
• provides technical support, as needed 4. Manages Customer Service operation
4. Manages Resource needs 5. Provides customer service activities, as required
• Hiring, Firing, Evaluations 6. Insures customer service activities provided in
5. Insures Support in accordance with established standards accordance with established standards
6. Manages technical support customer satisfaction process 7. Manages Resource needs
• Contributes to development of satisfaction instrument • Hiring, Firing, Evaluations
7. Manages to budget 8. Manages customer support customer satisfaction
process
• Contributes to development of satisfaction
instrument
“Making Music
Child’s Play” ™
CFO/
Administration
Legal Counsel -
Mgr - Mgr - Finance
External F irm Administration
1. Drafts corporate policies, procedures 1. Develops corporate financial plans, as
1. Develops, negotiates contracts for executive review/approval part of corporate planning process
2. Researches, files patents/copyrights 2. Manages headquarters operation • Includes corporate budgeting
3. Resolves legal disputes 3. Maintains corporate files process
• Product, personnel,… 4. Manages administrative resources 2. Defines key corporate financial
4. Provides counsel to Executive Team • Hiring, Firing, Evaluations performance metrics
5. Coordinates administrative support to 3. Evaluates technologies to enable
Executives financial management
6. Coordinates company meetings 4. Manages collection of financial
7. Works with Marketing on all internal information
communications 5. Completes analysis of financial results
8. Manages to group budget 6. Develops/delivers financial results and
analyses to Executive team
7. Manages financial group personnel
• Hiring, Firing, Evaluations
8. Manages to departmental budget
“Making Music
Child’s Play” ™
Coming soon to an Infomercial near you.
“Making Music
Child’s Play” ™