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Reporting

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11/21/2011
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Reporting

Communicate:









To convey information to one and other.

Reporting using SBAR





• Recommended by RN representatives at

off-load discussions.

• Representation at discussions include:

hospital staff, PRPS Management and

SOCPC Management

Patient Safety and Communication





• Communication breakdowns can cause errors

to be made or serious problems to be missed

• Communicating in a similar manner as other

members of the health care team is important

• Organized methods for reporting patient

information helps to reduce errors

SBAR

S – Situation: Describe the situation in one

sentence

B – Background: State details of the situation that

you have found out

A – Assessment: Tell the other health care team

member what your assessment is and what you

think should be done

R – Recommendation: What method you would

use to solve the problem

Practice



• You are caring for your patient while you

wait for a room. The patient begins to

deteriorate. How could SBAR be used to

communicate your concerns to the triage

nurse?

SBAR



• S: Nurse my patient is having chest pain.

• B: The patient called us for chest pain, we gave

3 doses of NTG prior to arrival at hospital and

the pain resolved. The pain returned 25

minutes ago. We have given an additional 3

doses while waiting and the pain has not

changed.

SBAR

• A: We have done a 12 lead and notice

some ST elevation in leads 2, 3 and aVF.

As PCP’s we are only able to give more

Nitro, once we have given 6 doses our

directive is complete.

• R: Is there any way that our patient could

be off-loaded so they can be further

assessed?

How SBAR works

• Both people have the same knowledge about

the problem and can work together to find a

solution

• The listener gets information from you that

they would need to ask

• Time is saved because you have already

researched options to solve the problem

• Giving a recommendation helps begin a

productive discussion to solve the problem



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