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					      petinsurance.com/nbg
          (866) 332-7620



    Group Benefit
      Program
             offered thru
National Business
     Group
      (NBG)


*Please note: In order to click on plan specifics
1   and rates please view in slide show mode.
    TABLE of CONTENTS

    •   Company Background
    •   Plan Options and Benefits
    •   Enrollment Process
    •   How to File a Claim
    •   VPI Customer Care
    •   Employee Benefit Service Team
    •   Employee Communications



2
                VPI PET INSURANCE
                   The Nation's #1
             Health Insurance Plan for Pets
    • Nation’s largest and oldest provider of health insurance for
      pets
    • Protecting hundreds of thousands of pets since 1982
    • Our policies cover thousands of medical problems and
      conditions related to accidents, emergencies, poisonings and
      illnesses (including cancer).
    • Low deductible


3
               FINANCIAL STABILITY

    • California policies are written by Veterinary Pet
      Insurance.

    • Outside California, policies are written by the
      National Casualty Company.

    • Majority Ownership: Scottsdale Insurance Co,
      an A+15 rated company. (subsidiary of Nationwide Enterprises)


4
                                       COMPETITIVE
                                       ADVANTAGES
    • Plans licensed in all 50 states plus the District of Columbia.
    • Fast claims payment turnaround.
            Currently processing over 50,000 claims per month
            Wellness Care: 2-3 business days
            Medical Claims: 7-10 business days (when medical records are not required)
    • Completely portable.
    • VPI is the only national pet insurance company that is self contained.
            We write the business
            Administer the policies
            Service the policyholder
            Process the claims




5
           VETERINARIANS SUPPORT
             VPI PET INSURANCE

    • Nine out of 10 veterinarians who recommend a brand of
      health insurance for pets recommend VPI Pet Insurance.
    • Indemnity product
          VPI Pet Insurance is not an HMO or PPO
          Veterinarians control the medical decisions
    • Use any licensed veterinarian anywhere, even when
      you’re away from home.




6
         A VOLUNTARY BENEFIT

    • Employees enjoy a 5% NBG discount on core policies
         10% discount if 2 to 3 pets are enrolled
         15% discount if 4 or more pets are enrolled



               Offering VPI Pet Insurance
           shows you care about every member
              of your employees’ families!

7
    CORE PLAN OPTIONS

         VPI Pet Insurance Superior Plan
         VPI Pet Insurance Standard Plan
       VPI Pet Insurance Avian & Exotic Plan

    Rates are determined by state, species & age.
          Click here for rates in your state:
               (group discount included)



8
                                  THE BENEFITS

    •   Thousands of medical & injury related conditions are covered
           Plan pays 90% of the corresponding benefit schedule allowance for eligible expenses
           Benefits start over if pet is referred to a board certified specialist
           Click here to view a sample benefit schedule (Superior Plan)
    •   Low deductible
           $50 per incident
    •   Payment options
           Direct Bill (Credit Card and/or Auto Debit)
            *Checks accepted for annual payment option only




9
                    vaccination & routine
                       care coverage
     • Optional coverage that helps pay for regular preventive care for dogs
       and cats with no deductible!
                     (Only $99 a year or $8.25 per month)

     • Up to $213 in annual benefits available
                      Annual physical exam
                      Vaccinations
                      Heartworm protection
                      Prescription flea control
                      A choice of spaying/neutering, routine teeth cleaning
                      or comprehensive health screen
                      And more…

     • Click here for more details about VRCC
     Note: Supplemental & Routine Care Endorsement available for Birds.


10
     ENROLLMENT PROCESS
       There are two ways to enroll:

              Visit us Online
      petinsurance.com/nbg
                  Or Call
            866-332-7620

11
          UNDERWRITING GUIDELINES

     • All pets 10 years of age and older are required to submit medical
       records.
     • Owners that disclose medical problems may be asked to submit
       medical records for potential pre-existing conditions.
          –   A pre-existing condition is an injury or illness contracted, manifested or incurred prior to the policy’s effective date, unless such injury or illness
              has been cured and there has not been a reoccurrence or manifestation of the injury or illness requiring treatment.

     • Like most insurance policies, we have some exclusions to keep the
       policy premiums low and affordable and include:
          –   Elective procedures
          –   Hereditary/congenital problems
          –   Pre-existing conditions
          –   Grooming, behavioral problems, pet foods




12
             HOW TO FILE A CLAIM

     •   Policyholder receives a pre-printed
         claim form and can visit any licensed
         veterinarian.
            Easy claim filing

     •   Policyholder pays the veterinarian and
         then submits the claim to VPI for
         reimbursement.
            Very little paperwork



13
                   CUSTOMER CARE

                           800-USA-PETS
     • Customer Care Representatives available
               Monday-Friday: 6am-8pm (Pacific Time)
               Saturday: 7am-3:30pm (Pacific Time)
     • Interactive Voice Response available
               24 hours a day/ 7 days a week
     • Policyholders can…
               Retrieve claim status
               Order claim forms
               Obtain policy information
               Have general VPI Pet Insurance questions answered

14
                  CUSTOMER CARE

               my.petinsurance.com
     • Online customer support available
              24 hours a day/ 7 days a week
     • Policyholders can…
              Download claim forms
              Have questions answered
              Email messages to VPI (rapid response)




15
     VPI PET INSURANCE

           866-332-7620
      petinsurance.com/nbg
         “Making the miracles of
     veterinary medicine affordable”


16

				
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posted:11/21/2011
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