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									A Community Resource Guide
for Assisting Families in Need

                                 Connect to

The Philadelphia Council AFL-CIO and United Way of Southeastern
Pennsylvania are proud to partner in Connect to Services, a guide
to community resources designed to assist families in need
throughout the region. With the increasing economic challenges
facing our community, more and more people need information on
how to connect with the agencies that can best help families and

The partnership between organized labor and United Way spans
more than fifty years. Both organizations are recognized as
respected community builders working together on major commu-
nity outreach and advocacy issues. Together, we provide vital
information to empower families through education around issues
affecting their lives and the communities where we work and live.

The Philadelphia Council AFL-CIO and United Way also co-host the
weekly Labor to Neighbor talk radio show on WURD 900 AM where
we use the airwaves as another vehicle to keep the community
informed and empowered.

We hope you find this resource guide a valuable tool in your jour-
ney to a better life for you and your family.

In solidarity,

Patrick J Eiding                               Jill M Michal
President                                      President and CEO
Philadelphia Council AFL CIO                   United Way

 United Way of Southeastern Pennsylvania   1      Connecting Services
           First Call for Help is
          Where To Turn for Help

First Call for Help offers free,               First Call services for
confidential information and                   Philadelphia, Delaware and
referral services for the entire               Montgomery Counties are
Southeastern Pennsylvania                      available by calling
region.                                        215-568-3750.

Sponsored by United Way of                     For services in the tri-county
                                               area of Berks, Chester and
Southeastern Pennsylvania,
                                               Western Montgomery Counties,
United Way of Bucks County,
                                               call 610-705-3301.
the Philadelphia Council
AFL-CIO and the Tri-County                     In Bucks County, call
Community Network, First Call                  215-949-1660 ext. 7.
operates three call centers
serving the region.
                                               For online assistance 24 hours a
Callers are assisted with gener-               day, visit the new Connect211
al information and referral to                 website -
hundreds of community agen-                    or
cies in the region. Examples of
information that can be provid-
ed include: referral to financial
assistance in emergency situa-
tions, information about domes-
tic violence resources, referral
to community organizations
that host youth empowerment
programs, referrals to free sup-
port services for single parents,
and much more.

 United Way of Southeastern Pennsylvania   2       Connecting Services
             Employment, Career
            and Training Services

Agencies that provide free one-stop-
shop employment and career services

SUBURBAN                                       Delaware County CareerLink
Bucks County CareerLink                        610-447-3301
215-781-1073                                   701 Crosby Street, Suite b
1260 Veteran's Highway                         Chester, PA 19013
Bristol, PA 19007-2512
                                               Delaware County CareerLink
Chester County CareerLink                      610-270-3429
610-458-5700                                   901 S. Media Line Road
737 Constitution Drive                         Media, PA 19063
Exton, PA 19341
                                               Montgomery County CareerLink
Chester County CareerLink                      610-270-3429
610-384-9393                                   1855 New Hope Street
250 E. Harmony Street                          Norristown, PA 19401
Coatesville, PA 19320

 United Way of Southeastern Pennsylvania   3       Connecting Services
               Employment, Career and Training Services


Burlington County                              Olney CareerLink
                                               6053-55 N. 5th Street
795 Woodlane Road
                                               Philadelphia, PA 19120
Westhampton, NJ 08060
                                               Philadelphia Council AFL-CIO
Camden County
                                               CareerLink/Access Point
2600 Mt. Ephraim Avenue
                                               22 S. 22nd Street, 2nd floor
Camden, NJ 08104
                                               Philadelphia, PA 19103
Gloucester County
                                               Philadelphia Unemployment Project
215 Crown Point Road
Thorofare, NJ 08086
                                               112 N. Broad Street, 11th Floor
                                               Philadelphia, PA 19102
                                               Advocates for individuals who are
                                               unemployed. Has a Jobs Club
                                               which meets every Tuesday from
Congreso CareerLink
                                               10 AM to Noon.
2800 N. American St.
                                               Suburban Station Career Link
Philadelphia, PA 19133
                                               1617 JFK Boulevard, 2nd Floor
Jewish Employment and
                                               Philadelphia, PA 19103
Vocational Services
                                               Veterans Upward Bound Program
1845 Walnut Street
                                               University of Pennsylvania
Philadelphia, PA 19103
                                               220 S. 40th Street, Suite 260
North Philadelphia CareerLink
                                               Philadelphia, PA 19104
990 Spring Garden Street
                                               Vocational Rehabilitation Office
Philadelphia, PA 19123
                                               444 N. 3rd Street
Northeast Philadelphia CareerLink
                                               Philadelphia, PA 19123
                                               Helps people with disabilities
3210 Red Lion Road
                                               get or keep jobs.
(Academy Plaza and Red Lion Road)
Philadelphia, PA 19114

Northwest Philadelphia CareerLink
235 W. Chelten Avenue
Philadelphia, PA 19144

 United Way of Southeastern Pennsylvania   4       Connecting Services
     Cash Assistance, Food Stamps,
          Medical Assistance

Provides locations of county assistance offices, applications and
guidelines for low-income households

Pennsylvania Department of                      Delaware County Assistance Office
Public Welfare Hotline                          610-447-5500
(800) 692-7462                                  701 Crosby Street, Suite A
                                                Chester, PA 19013
Visit the state COMPASS website to
apply online for health benefits, cash          Montgomery County
assistance, financial assistance for            Assistance Office
child care, and food stamps benefits:           877-398-5571             610-270-3500
us/compass/                                     1931 New Hope Street
                                                Norristown, PA 19401-3114
Philadelphia County | Multiple sites
215-560-2547 (call to be directed to a          OTHER STATE AGENCIES
location near you)
                                                Pennsylvania State Resources
Chester County Assistance Office                and Services
100 James Buchanan Drive                        (For any other state, replace “pa”
Thorndale, PA 19372                             with the appropriate abbreviation.)

County Board of Assistance                      OTHER MONETARY RESOURCES
Advocate Hotline
(Community Services Department)                 WWW.MODESTNEEDS.ORG
215-560-2547                                    Non-profit agency that provides grants
1400 Spring Garden Street                       to help prevent families from moving
Philadelphia, PA 19130                          from self sufficiency to poverty.
Information and referral services related
to county assistance programs.

 United Way of Southeastern Pennsylvania    5        Connecting Services
                Children’s Services

Organizations that assist in finding, selecting and paying for child
care, health and other social services for children.

Child Care Information Service Hotline

Philadelphia             888-461-5437
Bucks                    800-371-2109
Chester                  800-870-2323
Delaware                 800-831-3117
Montgomery               800-281-1116

Healthy Kids Hotline
The statewide healthy kids help line refers callers to programs that offer free or
low cost health care services based on income. Services are also available for
adults. Monday thru Friday 8AM - 8PM, Saturday 9AM - 3PM.

Youth Services Inc. (Child Welfare)

Special Kids Network
Special Kids Network is a statewide toll-free helpline. It provides callers with a
broad range of referral services for children with special health care needs and
their families

 United Way of Southeastern Pennsylvania   6    Connecting Services
          Counseling, Mental
        and Emotional Support

The following agencies provide individuals with counseling of all
kinds, including grief counseling, relationship and couples counseling
and anger management.

Catholic Social Services                       Family and Community Services of
215-854-7000                                   Delaware County
227 N. 18th Street                             610-566-7540
Philadelphia, PA 19103                         600 N. Olive Street
Provides services to individuals and           Media, PA 19063
families including marriage counseling.        Provides parenting support services
Fees are based on a sliding scale.             to individuals and families.

Catholic Social Services of                    Rose Tree Counseling Center
Montgomery County                              610-566-4975
610-279-7372                                   1033 N. Providence Road
353 East Johnson Highway                       Media, PA 19063
Norristown, PA 19401                           Individual, marriage and family
                                               counseling. Anxiety, depression, anger
Central Montgomery Mental                      management and domestic violence.
Health/Mental Retardation Center
610-279-9270                                   Runaway Youth Program
1201 Dekalb Street                             1-800-371-7233
Norristown, PA 19401                           24/7 crisis counseling, referral services,
                                               access to the Youth Emergency Shelter
Family Services of Chester County
310 N. Matlack Street
West Chester, PA 19380

 United Way of Southeastern Pennsylvania   7        Connecting Services
      Bereavement Counseling

Center for Grieving Children, Teens and Families
1139 East Luzerne Street
Philadelphia, PA 19124

Mothers In Charge
(215) 235-7283
Hatfield House Office
3201 W. Girard Avenue
Philadelphia, PA 19130
A community advocacy and support organization for
families affected by violence

Mothers United Through Tragedy
Assistance for parents and family members following the
death of a loved one through homicide.

Peter's Place
150 N. Radnor-Chester Road, Ste. F130
Radnor, PA 19087

Youth Services Inc. (Child Welfare)

 United Way of Southeastern Pennsylvania   8   Connecting Services
             Credit, Debt, Tax and
              Financial Services

Agencies that provide counseling, education and training on debt
management, debt reduction/elimination, tax assistance, budget,
credit and money counseling.

Annual Credit Report Request Service
Central Source to order a free copy of credit report and have it sent to your
home address by U.S. Mail.

Bureau of Consumer Protection

Campaign for Working Families Tax Help Hotline
Promotes free filing of the federal Earned Income Tax Credit (EITC), PA TAX
BACK, and connects Philadelphia residents to other tax credits, public benefits,
and ways to keep and grow their household incomes

Consumer Credit Counseling Services of Delaware Valley, Inc.
1- 800- 989-CCCSDV
Provides counseling on debt management, debt reduction/elimination,
budget, credit and money counseling. Offers education and training
presentations and seminars.

Pennsylvania Banking Department Hotline
Provides information to help homeowners prevent foreclosure

Tax Payer Assistance
Taxpayer Advocate Service toll-free phone number

 United Way of Southeastern Pennsylvania   9    Connecting Services
        Disabilities Information

The following agencies work to protect the legal rights of the dis-
abled and to provide resources and advocacy services.

Disability Rights Network                       Special Kids Network
800-692-7443                                    1-800-986-4550
Provides information and advocacy               Special Kids Network is a statewide
services for people with disabilities.          toll-free helpline. It provides callers
                                                with a broad range of referral services
Inglis Foundation Helpline                      for children with special health care
1-866-246-4547                                  needs and their families
Provides information for people with
physical disabilities                           The ARC of Montgomery, Berks,
                                                and Bucks Counties
Legal Clinic for the Disabled                   610-265-4700
215-587-3350                                    3075 Ridge Pike
Advice and representation for people            Eagleville, PA 19430
with disabilities                               Offers a full array of family services,
                                                from early intervention to parent and
Liberty Resources                               sibling support groups, along with
215-634-2000                                    advocacy services.
714 Market Street - Suite 100
Philadelphia, PA 19106                          Project Child Fund
Promotes independent living for                 1-800-322-8174
persons with disabilities in                    A free referral service to identify
Philadelphia and Delaware Counties              children with a delay or disability birth
                                                to 21. Distributes info about early
Office of Vocational Rehabilitation             intervention and special education
(OVR)                                           programs.
Services and information for people
with disabilities to get and/or keep

 United Way of Southeastern Pennsylvania   10        Connecting Services
              Domestic Violence,
              Anger Management

The following agencies assist families with dealing with Domestic
Violence and other behavioral issues.

Bilingual Domestic Violence Hotline -           Lutheran Settlement House
Philadelphia                                    Bilingual Domestic Violence Hotline
1-866-723-3014                                  1-866-723-3014
24-hours, 7 days/week                           24 hour/7 days a week

Bucks County - A Woman's Place                  MENERGY
800-220-8116                                    215 - 242-2235
24-Hour, 7 Days/week                            267-625-6135 (Espanol)
                                                7500 Germantown Avenue
Chester County -                                Philadelphia, PA 19119
Domestic Violence Center
610-431-1430                                    Men's Resource Center
24-Hours, 7 Days/week                           215-564-0488
                                                1601 Walnut Street
Congreso De Latinos Unidos                      Philadelphia, PA 19102
Domestic Violence Hotline
866-723-3014                                    Rose Tree Counseling Center
24-Hours, 7 Days/week                           610-566-4975
                                                1033 N. Providence Road
Council for Relationships                       Media, PA 19063
215-382-6680                                    Anxiety, depression, anger management
Individual and Family Counseling                and domestic violence

Delaware County Domestic                        Women Against Abuse - Philadelphia
Abuse Project                                   215-386-1280
24 hour/7 days a week                           Women's Center of
                                                Montgomery County
Laurel House, Montgomery County                 1-800-773-2424
1-800-642-3150                                  24-Hours, 7 Days/week
Emergency Domestic Violence Shelter

 United Way of Southeastern Pennsylvania   11       Connecting Services
           Drug and Alcohol
         Rehabilitation Services

These agencies are equipped to help provide resources to
individuals struggling with drug and alcohol abuse.

Al-Anon Intergroup Service of Delaware Valley
Group meetings throughout the Delaware Valley for family members
and friends who have problems caused by someone else's drinking.

Alcoholics Anonymous
444 N. 3rd Street, 3rd Floor
Philadelphia, PA 19107
Fellowship of men and women who are recovering alcoholics and who
help others achieve sobriety.

Holcomb Behavioral Health Systems
225 S. 69th Street
Upper Darby, PA 19082
Helps families and individuals with drug and alcohol problems.

Office of Addiction Services
Refers individuals to drug and alcohol rehabilitation programs in the
region that provide both inpatient and outpatient services.

 United Way of Southeastern Pennsylvania   12   Connecting Services
            Education, Language
             and G.E.D. Services

The following agencies provide information on obtaining basic
education services, obtaining a General Education Diploma and
English as a second language instruction.

Bucks County Office of Employment               Delaware County Literacy Council
and Training                                    610-876-4811
1260 Veteran's Highway                          2217 Providence Avenue
Bristol, PA 19007-2512                          Chester, PA 19013                            Provides free adult basic education
                                                and English as a second language
Center for Literacy, Inc.                       instruction.
636 S. 48th Street                              Mayor's Commission on Literacy
Philadelphia, PA 19143                          (Philadelphia)
Provides free adult basic education             215-686-5250
classes and GED instruction.                    Referrals are made to programs that
                                                provide GED, literacy, ESL and basic
Chester County Alliance Adult                   computer skills.
Training and Education
484-237-5107                                    Montgomery County Opportunities
Provides regional service for GED               Industrialization Center (O.I.C.)
classes.                                        610-279-9700
                                                1101 Arch Street
Community College of Philadelphia               Norristown, PA 19401
1700 Spring Garden Street
 Philadelphia, PA 19130

Community Action Development
Commission (CADCOM)
113 E. Main Street
Norristown, PA 19401

 United Way of Southeastern Pennsylvania   13       Connecting Services
            Utility Assistance: Gas, Electric, Water Services

                   Utility Assistance

The following agencies provide services for persons who
received a utility shut-off notice.

Philadelphia & Vicinity                         Congreso de Latinos Unidos, Inc.
LIHEAP (Low-Income Home Energy                  216 West Somerset Street
Assistance Program)                             Philadelphia, PA 19133
Helps low-income families pay their             Service Area: North Philadelphia,
heating bills. LIHEAP is a grant. You           Logan, Olney and Nicetown
do not have to repay it.
1-866-857-7095                                  Crisis Hotline                             215-587-0060
                                                Assists persons who receive a utility
ACORN                                           emergency shut-off notice. Also
215-765-1221                                    assists tenants and homeowners in
846 North Broad Street                          need of heater repairs. This program
Philadelphia, PA 19130                          is a federal/state resource that
Service Area: North Philadelphia,               provides assistance for individuals
West of Broad Street                            who are income-eligible.

Carroll Park Community Council, Inc.            Diversified Community Services
215-877-1157                                    215-336-3511
5218 Master Street                              1920 South 20th Street
Philadelphia, PA 19131                          Philadelphia, PA 19145
Service Area: West Philadelphia                 Service Area: South Philadelphia,
                                                West of Broad Street
Community Action Agency
610-874-8451                                    Friends Neighborhood Guild
511 Welsh St.                                   215-923-1544
Chester, PA 19013                               701 North 8th Street
                                                Philadelphia, PA 19123
                                                Service Area: North Philadelphia,
                                                East of Broad Street

 United Way of Southeastern Pennsylvania   14       Connecting Services
            Utility Assistance: Gas, Electric, Water Services

Germantown Settlement                           Heater Hotline
215-849-3104                                    215-568-7190
5538 Wayne Avenue                               Provides emergency heater repair
Philadelphia, PA 19144                          services for low-income homeowners.
Service Area: Northwest Philadelphia
                                                New Kensington Community
Greater Philadelphia Asian Social               Development Corporation
Service Center                                  215-427-0350
215-456-1662                                    2513 Frankford Avenue
4943 North 5th Street                           Philadelphia, PA 19125
Philadelphia, PA 19120                          Service Area: Frankford, Kensington
Service Area: North Central                     and Northeast Philadelphia

 United Way of Southeastern Pennsylvania   15       Connecting Services
            Utility Assistance: Gas, Electric, Water Services

Partnership Community                           Utility Emergency Services Fund
Development Corporation                         215-972-5170
215-307-4917                                    A non-profit agency that offers utility
4027 Market Street                              help to income-eligible people that
Philadelphia, PA 19104                          receive a shut-off notice for a bill that
Service Area: West Philadelphia                 is $500 or less. The agency's policy is
                                                to pay the bill down to a zero balance.
Southwest Community                             Available after the close of LIHEAP
Development Corporation
215-729-0800                                    We Never Say Never
6328 Paschall Avenue                            215-452-0440
Philadelphia, PA 19142                          4427 Lancaster Avenue
Service Area: Southwest Philadelphia            Philadelphia, PA 19104
                                                Service Area: West Philadelphia
Strawberry Mansion NAC, Inc.
215-235-7505                                    Bucks County Assistance Office
2829 West Diamond Street                        215-781-3393
Philadelphia, PA 19121                          1214 New Rodgers Road
Service Area: North Philadelphia,               Bristol, PA 19007
West of Broad Street
                                                Chester County Assistance Office
United Communities                              610-466-1000
215-467-8700                                    100 James Buchanan Drive
2029 South 8th Street                           Thorndale, PA 19372
Philadelphia, PA 19148
Service Area: South Philadelphia, East          Montgomery County Community
of Broad Street                                 Action Development Commission
                                                113 E. Main Street
                                                Norristown, PA 19401

 United Way of Southeastern Pennsylvania   16        Connecting Services
         Financial Aid for
    Post Secondary Education

The following resources are directed to assist individuals obtain
resources for financial assistance for college.

Federal Student Aid Information Center
Call 8:00AM to midnight EST (open seven days/week)

Philadelphia Futures
(215) 790-1666
230 S Broad St # 7A
Philadelphia, PA 19102
Philadelphia Futures is a nonprofit organization that provides promising,
urban high school students with the tools they need to achieve their dream
of a college education

Graduate! Philadelphia
The Gallery I - Street Level
9th & Market Streets (enter at 9th Street, next to the Dollar Store)
Philadelphia, PA 19107
The Graduate! Philadelphia Center provides FREE comprehensive guidance
and support for adults who want to return to college to complete their degree.

Pennsylvania Higher Education Assistance Agency
Information on state grant application status, change in school or housing
status, grant application deadlines, eligibility requirements.

 United Way of Southeastern Pennsylvania   17   Connecting Services
                    Food Resources

United Way of Southeastern Pennsylvania   18   Connecting Services
                                    Food Resources

Individuals and families with little or no income can turn to local
food cupboards for help. Identification, social security number,
proof of residence and income (or no income) are required in order
to qualify for aid. The list of food cupboards is quite extensive. If
you cannot locate one near you on this list, or if the cupboards you
call cannot assist you, please contact our “First Call For Help” at
215-568-3750. Emergency Food Cupboards include the following:

PHILADELPHIA                                    MONTGOMERY COUNTY

Food Resource Guide                             Colonial Neighborhood Council
215-223-3989                                    610-828-6595                       107 E. 4th Avenue
                                                Conshohocken, PA 19428
Share Food Program
215-223-2220                                    Community Action Development
2901 W. Hunting Park Avenue                     Commission (CADCOM)
Philadelphia, PA 19129                          610-277-6363
Share is a large buying club that               113 E. Main Street
enables individuals to purchase food            Norristown, PA 19401
at a low cost. For $20 in cash or food
stamps plus two hours of community
service, participants receive $40-$45
worth of fresh food. Share will direct
callers to food resource sites in the           ADDITIONAL INFORMATION:
five-county area. There are no income           Supplemental Food Program
requirements.                                   (PA W.I.C. Hotline)
DELAWARE COUNTY                                 Pre-screens callers and directs them
                                                to the local W.I.C. office.
Family and Community Service
of Delaware County
100 W. Front Street
Media, PA 19063

The Salvation Army
22 N. 9th Street
Darby, PA 19123

First Call For Help
Bucks County

 United Way of Southeastern Pennsylvania   19       Connecting Services

The following agencies assist families and individuals
with obtaining health care.

Healthlink Medical Center                       Apprise Hotline
215-364-4247                                    Health Insurance Counseling Program
1775 Street Road                                800-783-7067
Southampton, PA 18966                           Assists seniors and/or disabled
Healthlink is a free clinic for                 callers in selecting Medigap insur-
individuals and families (adults only)          ance.
who have no medical insurance.
Serving Bucks and Montgomery                    Bucks County Dental Program
counties, healthcare professionals              800-347-6803
donate their time to provide medical            Provides free dental care to children
and dental services to the clinic.              in Bucks County who have no dental
                                                insurance. There are income eligibili-
Chester County Health Department                ty requirements.
601 Westown Road, Suite 175                     Delaware County Center
West Chester, PA 19380                          for Family Health
Dental providers for people who are             610-859-2059
uninsured in Chester County.                    2600 W. 9th Street
                                                Chester, PA 19013
                                                Eastside Family Health Center
Norristown Regional Health Center               610-872-6131
610-278-7787                                    125 E. 9th Street
133 W. Main Street                              Chester, PA 19013
Norristown, PA 19401
Services provided include general               PHILADELPHIA
health, dental, GYN and pediatrics.
                                                Fairmount Health Center
Confidential Testing                            215-235-9600
800-590-2437                                    1412 Fairmount Avenue
Confidential HIV and STD testing.               Philadelphia, PA 19130
Monday to Friday, 8:00AM - 5:00PM.

 United Way of Southeastern Pennsylvania   20       Connecting Services
Philadelphia Health Care Centers                Health District 2
(“free clinics”) provide many services          Medical: 215-685-1803
including access to dental care and             Dental: 215-685-1822
pharmacy. They are located                      1720 S. Broad Street
throughout the city.                            Philadelphia, PA 19145                            8:00AM - 4:30PM Monday,
                                                Tuesday, Friday
Health District 1                               7:30AM - 4:30PM Wednesday
215-685-6570                                    8:00AM - 7:30PM Thursday
1400 Lombard Street                             8:00AM -12 PM Saturday
Philadelphia, PA 19146
8:00AM - 8:00PM Monday                          Health District 3
and Wednesday                                   Medical: 215-685-7504
8:00AM - 5:00PM Tuesday,                        Dental: 215-685-7506
Thursday, Friday                                555 S. 43rd Street
Addresses general health services as            Philadelphia, PA 19104
well as information and services relat-         7:30AM - 8:00PM Monday
ed to sexually transmitted diseases.            7:30AM - 5:00PM Tuesday-Thursday
Walk-in HIV testing also available.

 United Way of Southeastern Pennsylvania   21       Connecting Services

Health District 4                                   Strawberry Mansion Health Center
Medical: 215-685-7601                               2840 Dauphin Street
Dental: 215-685-7605                                215-685-2401
4400 Haverford Avenue                               8:00AM - 4:30PM Monday thru Friday
Philadelphia, PA 19141                              8:00AM - 7:30PM
8:00AM - 4:30PM Monday,                             Every other Thursday
Wednesday, Thursday, Friday                         No Dental
8:00AM - 8:00PM Tuesday                             The health center is a part of
                                                    Delaware Valley Community Health
Health District 5                                   Network, Inc., a group of local,
Medical: 215-685-2933                               federally funded health centers that
Dental: 215-685-2938                                provide a variety of comprehensive
1920 N. 20th Street                                 services. Individuals and families
Philadelphia, PA 19121                              with or without medical insurance
8:00AM - 4:30PM Monday,                             may apply for assistance. There is a
Wednesday, Thursday, Friday                         sliding scale fee for uninsured
8:00AM - 8:00PM Tuesday                             applicants based on income.

Health District 6                                   Greater Philadelphia
Medical: 215-685-3803                               Health Action, Inc.
Dental: 215-685-3816                                Hunting Park Health Center
321 W. Girard Avenue                                215-228-9300
Philadelphia, PA 19123                              1999 W. Hunting Park Avenue
8:00AM - 5:00PM Monday, Tuesday,                    Philadelphia, PA 19140
Thursday, Friday
8:00AM - 8:00PM Wednesday                           Kid Smiles
Health District 9                                   2821 Island Avenue
Medical: 215-685-5701                               This non-profit dental office provides
Dental: 215-685-5738                                care for children covered by Medical
131 E. Chelten Avenue                               Assistance or CHIP, as well as unin-
Philadelphia, PA 19144                              sured children whose families meet
8:00AM - 4:30PM Monday, Tuesday,                    income criteria. Uninsured patients
Thursday, Friday                                    are charged based on income.
8:00AM - 8:00PM Wednesday
                                                    Maria de Los Santos
Health District 10                                  215-291-2500
Medical: 215-685-0639                               401-55 W. Allegheny Avenue
Dental: 215-685-0608                                Philadelphia, PA 19133
2230 Cottman Avenue
Philadelphia, PA 19111                              Planned Parenthood
8:00AM - 5:00PM Monday-Friday                       215-351-5560
                                                    1144 Locust Street
                                                    Philadelphia, PA 19107

                                                    Southeast Health Center
                                                    930 Washington Avenue
                                                    Philadelphia, PA 19147

                                                    Spectrum Health Services, Inc.
                                                    5619-25 Vine Street
                                                    Philadelphia, PA 19139

 United Way of Southeastern Pennsylvania       22        Connecting Services

Wilson Park Medical Center                          to low income may be eligible.
215-755-7700                                        AETNA/US Healthcare:
2520 Snyder Avenue                                  1-800-822-2447
Philadelphia, PA 19145
                                                    Blue Cross/Blue Shield
Woodland Avenue Health Center                       (Caring Foundation)
215-726-9807                                        1-800-464-5437
5500 Woodland Avenue
Philadelphia, PA 19143                              Covenant House Health Services, Inc.
Veteran's Affairs                                   251 E. Bringhurst Street
1-800-827-1000                                      Philadelphia, PA 19144
Veterans must be registered.                        Esperanza Health Center, Inc.
Prescriptions are available for an $8               215-831-1100
co-pay and are good for a 30-day sup-               3156 Kensington Avenue
ply. A VA physician must write the                  Philadelphia, Pa 19134
prescription and the medication must
be dispensed by a VA pharmacy.                      Kids Choice
                                                    Americhoice of Pennsylvania
Adult Health Care                                   877-707-KIDS
Independence Blue Cross and
Highmark Blue Shield                                Healthy Kids Helpline
Adult Basic: 800-464-5437                           800-986-5437
Special Care: 866-282-2702                          Statewide Healthy Kids Helpline refers
                                                    callers to programs that offer free or
THE FOLLOWING CENTERS ARE                           low cost healthcare services based on
FULL SERVICE FAMILY HEALTHCARE                      income guidelines.

Abbottsford Falls
Community Health Center
4700 Wissahickon Avenue
Building D
Philadelphia, Pa 19144

Broad Street Health Center
Progress Human Service Building
1415 N. Broad Street
Philadelphia, PA 19122

Children's Health Insurance Program
This program provides health care,
dental and mental health services for
children, ages 0 to 19, who are not eli-
gible for medical assistance.
Consideration is given to families
based on the number of children in
the household and total family
income. Many families with moderate

 United Way of Southeastern Pennsylvania       23       Connecting Services
        Prescription Medication

Sponsored by the federal government for information on prescription drug cov-
erage provided through Medicare health plans and stand alone prescription

Partnership for Prescription Assistance
Single point of access to numerous public and private patient assistance pro-

Information about patient assistance programs, other programs, government
programs, discount cards.

Provides prescription drug and patient assistance to individuals, aged 65 and
older. Co-pay.

RxHope       877-979-4673
Provides information on government and corporate sponsored prescription
assistance programs.

 United Way of Southeastern Pennsylvania   24   Connecting Services
 Home Repairs, Maintenance

The following agencies assist in providing resources to families
who need repairs and maintenance on their homes, but can not
afford to pay for the services.

Basic Systems Repair Program                    Habitat for Humanity
215-448-2160                                    610-278-7710
                                                1117 Arch Street
Philadelphia Housing                            Norristown, PA 19401
Development Corp.                               Works with volunteers to rehabilitate
1234 Market Street, 17th Floor                  homes for low-income families.
Philadelphia, PA 19107
Provides free repairs for low-income            Bucks County Opportunity Council
homeowners in Philadelphia. The                 215-345-8175
program can handle serious electrical,          Neshaminy Manor Center
plumbing, heating, and roof prob-               1282 Almshouse Road
lems; however, there is always a long           Doylestown, PA 18901
waiting list for most services.                 Provides weatherization assistance
Note - the program does not handle
minor repairs.                                  Montgomery County CADCOM
Community Action Agency of                      113 East Main Street
Delaware County                                 Norristown, PA 19401
610-583-9133                                    Provides assistance with
Provides assistance with                        weatherization

 United Way of Southeastern Pennsylvania   25       Connecting Services
                Immigrant Services

Immigration and                                  The Welcoming Center for
Naturalization Services                          New Pennsylvanians
800-870-3676                                     215-557-2626
Form N-400 requests only                         1617 JFK Boulevard, 3rd floor
                                                 Philadelphia, PA 19103
Pennsylvania Immigration &
Citizenship Coalition (PICC)                     Welcoming Center West
2100 Arch Street, 7th Floor                      246 S. 52nd Street
Philadelphia, PA 19103                           Philadelphia, PA 19143
Phone: (215) 832-0636                            215.220.8795
Fax: (215) 832-0919                              Connects newly arrived individuals
Educates the public and develops                 with organizations that can help them
support for fair policies that                   learn English, find employment, and
welcome and sustain immigrants.                  obtain legal assistance.

Nationalities Services Center
1216 Arch Street, 4th floor
Philadelphia, PA 19107
Teaches English to non-English
speakers, represents aliens before
U.S. Department of Immigration
and Naturalization Services, and
offers job readiness, skills training,
and job placement for immigrants
and refugees.

  United Way of Southeastern Pennsylvania   26       Connecting Services
                        Legal Services

PHILADELPHIA                                    Women's Law Project
Community Legal Services                        125 S. 9th Street
215-981-3700                                    Philadelphia, PA 19107
Monday thru Friday from 9AM - 5PM.
Fees based on income. No criminal               DELAWARE COUNTY
                                                Delaware County Legal
Defender Association                            Assistance Association
215-568-3190                                    610-874-8421
1441 Samson Street                              Fax: 610-874-2171
Philadelphia, PA                                410 Welsh Street
                                                Chester, PA 19013
Philadelphia Bar Association Lawyer
Referral and Information Services               MONTGOMERY COUNTY
                                                Montgomery County Division of
Philadelphia Legal Assistance                   Legal Aid Services of Southeastern
42 South 15th Street Suite 500                  Pennsylvania
Philadelphia PA 19102                           610-275-5400
215-981-3800                                    Wide variety of services for
                                                low-income residents of
                                                southeastern Pennsylvania

 United Way of Southeastern Pennsylvania   27       Connecting Services
    Psychiatric Crisis Services

PHILADELPHIA                                    Doylestown
Mental Health Association of
Southeastern Pennsylvania                       Lenape Valley
215-751-1800                                    215-345-5327
1211 Chestnut Street
Philadelphia, PA 19107                          CHESTER COUNTY
Association of programs dealing
with mental health from childhood to            24-Hour Crisis
senior citizens.                                610-918-2100

Resources for Human                             Chester County Department of
Development, Inc.                               Mental Health and Mental
215-951-0300                                    Retardation
4700 Wissahickon Avenue                         610-344-6265
Philadelphia, PA 19144
Services provided include Mental                DELAWARE COUNTY
Health/Mental Retardation as well as
drug and alcohol/substance abuse                Crozier Chester Medical Center
treatment.                                      610-447-7600

24-Hour Acute Services                          Fitzgerald Mercy
215-685-6440                                    610-237-4210

Suicide and Crisis Intervention                 Office of Behavioral Health
215-686-4420                                    610-713-2365
                                                Mental Health and Drug and Alcohol
                                                Project REACH
Bristol-Bensalem                                610-352-4703
215-785-3785                                    Available 24-hours/seven days/week
                                                County Mobile Crisis Team
Bucks County Department of Mental
Health and Mental Retardation

 United Way of Southeastern Pennsylvania   28       Connecting Services
                            Psychiatric Crisis Services


24-Hour Crisis
Emergency Psychiatric Hospital and Drug and Alcohol Detox Unit

Counseling Network for
Loss and Transition
808 Bethlehem Pike
Erdenheim, PA 19038
Counseling for individuals who are in a state of transition as a result of
bereavement (spouse, other relative or friend). Based on a sliding scale.

Wissahickon Hospice
David Bradley Children's Bereavement Program
One Presidential Boulevard
Bala Cynwyd, PA 19004
Services available for children when suffering the loss of a loved one.

 United Way of Southeastern Pennsylvania   29   Connecting Services
                            Psychiatric Crisis Services


Department of Veterans Affairs
Vocation Rehabilitation and
Employment Division
5000 Wissahickon Avenue
Philadelphia, PA 19144
Designed to assist disabled veterans
in obtaining and maintaining suitable

The Philadelphia Veterans Multi-
Service and Education Center, Inc.
213-217 N. 4th Street
Philadelphia, PA 19106
Provides employment and training
services including job search and
placement, as well as referral services
including emergency food/shelter,
drug/alcohol rehabilitation, disability
compensation and other benefits.
Provides services to veterans affected
by Agent Orange and the Gulf War.

Veterans Administration
Provides VA benefits and services to
veterans and their families.

Veterans Upward Bound
220 S. 40th Street
Philadelphia, PA 19104
Provides academic instruction,
computer literacy, tutoring,
education/career guidance.
All services are free to veterans.

 United Way of Southeastern Pennsylvania   30   Connecting Services
   Weatherization Assistance

Bucks County Opportunity Council                Philadelphia Housing Development
215-345-8175                                    Corporation (PHDC's)
Neshaminy Manor Center                          Weatherization Program
1282 Almshouse Road                             215-448-2137
Doylestown, PA 18901                            Provides free weatherizing and energy
Monday thru Friday, 8:30AM - 12PM               efficiency improvements, for any fuel
and 12:30PM - 4:30PM.                           type, to both homeowners and
                                                renters. PHDC's 40-page
Chester County                                  Weatherization Manual with
Weatherization Program                          information on how to weatherize
800-732-3554                                    your home, reduce energy use and
717-509-8034                                    access energy assistance programs
Provides service to Chester County              is free. For a copy, call 215-686-9723.
families who have income below
150% of poverty guidelines.                     HOUSING
Delaware County Home                            Diversified Community Services
Weatherization Program                          215-336-3511
Community Action Agency                         1920 S. 20th Street
610-583-9133                                    Philadelphia, PA 19145
                                                Provides services to seniors
Montgomery County                               including assistance with rent.
Community Action
610-277-6363                                    Tenant Union Representative
Development Commission                          Network (TURN)
113 E. Main Street                    
Norristown, PA 19401                            215-940-3900
                                                Rental assistance

                                                Housing Association of the Delaware
                                                Valley Information Program
                                                658 N. Watts Street
                                                Philadelphia, PA 19123
                                                The program assists families going
                                                through difficult times, with

 United Way of Southeastern Pennsylvania   31        Connecting Services
                            Weatherization Assistance

Interfaith of Ambler                            People's Emergency Center
215-628-2334                                    215-382-7523
31 S. Spring Garden Street                      3902 Spring Garden Street
Ambler, PA 19002                                Philadelphia, PA 19104
Provides shelter and casework                   Housing programs, shelters for
services to those in housing crisis.            families with children and teen girls.
                                                (24 hours a day)
Homeowners Emergency Mortgage
Assistance Program (HEMAP)                      Philadelphia Council for
800-342-2397                                    Community Advancement
If your income has been reduced                 215-567-7803
through no fault of your own and you            1617 JFK Boulevard Suite 1550
are facing foreclosure, you may                 Philadelphia, PA 19103
qualify for state or federal assistance         Counseling for housing, budget,
to pay your mortgage for up to three            and money management.
years. More information regarding
HEMAP may be found at the PA                    Philadelphia Housing Authority
Housing Finance Agency website:                 215-684-4000 or call 800-342-2397.              Public housing, housing assistance

New Kensington CDC                              Tenant Union Representative
215-427-0350                                    Network (T.U.R.N.)
2513 Frankford Avenue                           215-940-3900
Philadelphia, PA 19125                          1315 Walnut Street, 3rd floor
Monday thru Friday 9AM - 5PM.                   Philadelphia, PA 19107

Office of Emergency Shelter                     Willow Grove Community
and Services Hotline                            Development Corp.
Intake Unit                                     215-443-7320
215-686-7150                                    Affordable housing assistance,
Shelter placement serving women,                first-time home buyer assistance
children and families.                          and counseling.
Monday thru Friday 7AM - 3PM.

 United Way of Southeastern Pennsylvania   32        Connecting Services
Unemployment Compensation

Pennsylvania Unemployment Compensation
215-856-6990, 888-313-7284
Pennsylvania has changed the method of applying for benefits. You can now
apply by phone or online at
(Follow links for unemployment compensation.)

New Jersey Unemployment Compensation
If you lived in NJ while commuting to PA, you must file your U.C. claim directly
with PA by calling their U.C. Service Center at 888-313-7284.

Employee Benefits Security Administration |
Information on pensions and health benefit plans
(COBRA, ERISA, HIPPAA) 866-275-7922 / 215-861-5300

Philadelphia Unemployment Project (PUP)
Help with information about programs for the unemployed as well as place to
conduct a job search. They have a Jobs Club, job developers, benefit counselors,
Internet connections, and fax machine. There is no fee for use of services.
112 N. Broad St. 11th fl
Philadelphia, PA 19102

 United Way of Southeastern Pennsylvania   33   Connecting Services
            United Way Agencies

UNITED WAY AGENCIES                             United Way of Southeastern PA                               215-665-2500
                                                Seven Benjamin Franklin Parkway
Bucks County Council AFL-CIO                    Philadelphia, PA 19103
United Way of Bucks
County/First Call for Help                      United Labor Council of Reading and
215-949-1660                                    Berks County, AFL-CIO
413 Hood Boulevard                              United Community Services for
Fairless Hills, PA 19030                        Working Families
Delaware County Council                         116 N. 5th Street
AFL-CIO United Way of                           Reading, PA 19601
Southeast Delaware County
610-874-8646                                    MISCELLANEOUS
2310 Providence Avenue
Chester, PA 19013                               Connect 211 Website
                                                Get information re: health and human
First Call for Help                             service referrals in the five-county
215-568-3750                                    Philadelphia area.
Philadelphia, Delaware, and           
Montgomery Counties
                                                Philly S.O.S. Website
                                                Search online for services, organiza-
                                                tions and agencies in Philadelphia

 United Way of Southeastern Pennsylvania   34        Connecting Services
                       Social Security

Social Security Online can be accessed at

Available on site:
Keep up with the latest developments about Social Security with the eNews.
You'll receive a free monthly newsletter and timely updates on issues important
to you.

Your Social Security Statement, a valuable financial planning tool, will be sent
to you every year. It provides personalized estimates of your retirement, dis-
ability, and survivors benefits, as well as a record of your yearly earnings.

The retirement age is gradually increasing from 65 to 67 for persons born in
1938 and later. Find out the age at which you are eligible for Social Security
benefits. www.ssa.cov/pubs/ageincrease.htm

Use the Benefits Planner to help you plan your financial future. It provides you
with estimates of your own retirement, disability, and survivor benefits.

Now you can file your retirement claim online. It's easy, quick and secure.

Medicare beneficiaries are now able to apply online for a replacement Medicare

For more information, call:

Social Security Information

Social Security Information for the Hearing Impaired

 United Way of Southeastern Pennsylvania   35   Connecting Services
           Job Seeker Resources

Begin your search at
Pennsylvania CareerLink's One-Stop Show website

Job Search Web Sites

Career Builder                           
Job Listings                             
Job Search Info                          
Latino Employment Info                   
Monster Job Search                       
New Jersey Job Info                      
PA CareerLink                            
PA Civil Service Info                    
Philadelphia City Jobs                   
Philadelphia Job Listings                
U.S. Government Jobs                     
Yahoo! Hot Jobs                          

 United Way of Southeastern Pennsylvania   36   Connecting Services

United Way of Southeastern Pennsylvania   37   Connecting Services

United Way of Southeastern Pennsylvania   38   Connecting Services
           For additional copies of this booklet
   or to request a speaker to address your community
               organization, please contact:
      Janet Ryder, Vice President, Labor Participation
   • 215.665.2617

This publication was made possible in part by a grant from
      the Cheyney University Labor Education Center

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