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IRM Report June 2009

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IRM Report June 2009 Powered By Docstoc
					June 18, 2009


TO:             WSTIP Executive Committee

FROM:           Tracey Christianson, Member Services Manager

SUBJECT:        ALL THINGS BEST PRACTICES AND IRM
                   IRM PROJECT UPDATES


IRM Benchmark Subcommittee – See report under the Executive Committee agenda.

Camera Initiative – See Camera Initiative materials under the Executive Committee agenda.

Driver’s License Monitoring – See Active Driver’s Licensing Monitoring project under the Executive
Committee agenda.

Field Visits
Chris is in the process of completing his initial IRM site visits. All western Washington members have
been completed. All members, with the exception of Spokane Transit, will have their initial site visits
completed by July 1.

Serious Loss Review/Root Cause Analysis – Larry Bailey, Chris, Tracey, Joanne, and Jerry are
meeting monthly to review serious claims and claims of members that have high trends to determine root
cause. Four to five claims are reviewed each month, and the prior month’s reviews are critiqued at the
next meeting. Eventually, members will be asked to provide further information and also participate in the
final review process before the results are distributed to the membership.

Integrated Risk Management Program / Ongoing Work
Pandemic guidelines as a result of the recent outbreak of the Swine Flu virus were circulated to all
WSTIP properties. APTA and the DHS continue to give updates on the effects of the Swine Flu outbreak,
coupled with additional guidelines and suggestions for transit. If anyone has any questions or comments
regarding information on the guidelines, please direct queries to Chris DeVoll (chris@wstip.org). Chris
completed a certification program from the Transportation Safety Institute (TSI) and now can teach Crime
Prevention through Environmental Design. Many members will be able to utilize his skills in reviewing
capital projects.

PIERCE TRANSIT – Pierce Transit requested assistance with their workers comp program. Larry Bailey
from Alliant Insurance conducted workers comp training on site at Pierce. Joe Larson, Risk Manager,
requested further assistance with an assessment of their workers comp policies and procedures. Alliant
will be assisting Pierce with a review of current workers comp practices. This was originally considered
for June, but has been pushed into July and August. Project underway.


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BEN FRANKLIN TRANSIT – As a follow-up to previous IRM work, Ben Franklin entered into a Best
Practices/IRM Service Project agreement for a chemical inventory and MSDS Online training. Don
MacLardy from Select, Inc. completed this project back in November. The contract amount was $2,897.
Anna took the chemical inventory and input the information into MSDS Online. A few remaining items
need to be reviewed by Ben Franklin Transit, and they have agreed to track down the chemicals to
provide better information for Anna. Jim Thoelke, Safety/Training Coordinator, is coordinating Ben
Franklin’s internal efforts. Work complete.

INTERCITY TRANSIT - As a follow-up to previous IRM work, Intercity Transit entered into a Best
Practices/IRM Service Project agreement for a facility evacuation plan, train the trainer development for
emergency planning, and coordination of a fire drill. This project also envisions incorporating lessons
earned into Intercity’s existing emergency management/security plan. Larry Bailey from Alliant Insurance
Services is contracted to complete this work under our already existing agreement. This project was
delayed due to the severe weather and all dates were pushed out a few weeks. As it stands right now,
Jim and Larry have worked out a “punch list” of items that need to be secured or complete to finalize this
project. Jim Merrill, Operations Manager, is coordinating Intercity Transit internal efforts on this project.
This project is 98 percent complete and is valued at $4,657 (30 hours of work). Update: Larry Bailey
completed a training course for Intercity Transit on April 16. This completes the contract,
however, I do not have a final accounting of the hours spent from Alliant.

SKAGIT TRANSIT - As a follow-up to previous IRM work, Skagit Transit entered into a Best
Practices/IRM Service Project agreement for MSDS Online training. Don MacLardy from Select, Inc.
completed this project in December 2008. The contract amount included similar training at Whatcom
Transit and was $1,746. Sue Miller, Safety/Training Coordinator for Skagit Transit coordinated internal
efforts. Work complete.

SKAGIT TRANSIT- Skagit Transit is starting a Best Practices/IRM Service Project for an Emergency
Response Orientation and Table Top Exercise. This is similar to Whatcom’s project (see below) except
the consultant also revised Skagit’s existing emergency plan to include security elements. A contract was
signed with John Gargett, Fairhaven International, and member agreement paperwork is being expedited
by Skagit Transit. The draft emergency management and security plan is complete and has been
accepted by Skagit Transit. Their orientation date was May 13. The table top exercise is scheduled for
June 18. The engagement agreement on this IRM project is $8,000.

SPOKANE TRANSIT - As a follow-up to previous IRM work, Spokane Transit entered into a Best
Practices/IRM Service Project agreement for a threat and vulnerability assessment which really turned out
to be a lighting study. Larry Bailey from Alliant Insurance Services completed this work under our already
existing agreement with Alliant. The project was delayed due to the severe weather encountered in
Spokane, however, the project is now complete. Mike Toole, Safety Officer at Spokane Transit
coordinated internal efforts. This project is valued at $6,722.04 (54 hours of work). Work complete.

WHATCOM TRANSIT – Whatcom Transit is close to completing their Best Practices/IRM Service Project
for an Emergency Response Orientation and Table Top Exercise. WTA worked with consultant, John
Gargett from Fairhaven International for outside services and Robert Muzzy, WTA Safety and Security
Officer, coordinated all internal WTA work. The emergency response orientation was an exercise with
internal WTA staff using their existing emergency management/security plan in conjunction with an
emergency scenario. Lessons learned from the orientation resulted in revisions to the emergency
management/security plan. This took place in December of 2008. On January 13, the table top exercise
took place. This exercise included 10 WTA staff, police and fire representatives from the City of
Bellingham, fire representatives from the County, the police chief of Western Washington University, a

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representative from the local hospital, and a representative from the Department of Health. The scenario
unfolded in a minute by minute timeframe, with each member playing their parts and discussing what they
would do. Mr. Gargett did a wonderful job customizing the scenario to WTA, and facilitating the table top
exercise. A formal “lessons learned” report was sent to Mr. Muzzy for further revisions to the emergency
management/security plan. WTA agreed to make security plan revisions by June 30, 2009. The
engagement with John Gargett on this IRM project was $5,650. Whatcom is still working on revising
their security plan to implement lessons learned from the exercises.

WHATCOM TRANSIT - As a follow-up to previous IRM work, Whatcom Transit entered into a Best
Practices/IRM Service Project agreement for MSDS Online training. Don MacLardy from Select, Inc.
completed this project in December 2008. See above the Skagit Transit information for the combined
contract amount. Robert Muzzy, Safety and Security Officer at WTA coordinated internal efforts. Work
completed.

/tc




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