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WEB PORTALS AND
ELECTRONIC COMMERCE
Doing Business on the Internet
New Perspectives on
THE INTERNET
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Objectives
• Learn about Web portal sites and how to
customize them
• Create and customize a Web calendar
• Create and customize a Web address book
• Visit Web sites that conduct electronic commerce
• Understand the basics of electronic commerce
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Web Portals
• Web portals represent a way to supply clients
with current, customized information.
• Examples:
– AOL
– Excite
– InfoSpace
– MSN
– Netscape
– Yahoo!
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Web Portals
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Web Portals
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Web Portals
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Web Portals
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Web Portals
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Web Portals
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Web Portals
Signing Out Of My Yahoo!
Successful Sign Out On My Yahoo!
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Web Portals
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Web Portals
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Web Portals
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Web Portals
Figure 10-12
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Creating and Using a Web Calendar
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Creating and Using a Web Calendar
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Creating and Using a Web Calendar
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Creating and Using a Web Calendar
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Creating and Using a Web Calendar
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Creating and Using a Web Calendar
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Creating and Using a Web Calendar
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Creating and Using a Web Calendar
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Creating and Using a Web Calendar
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Creating and Using a Web Calendar
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Creating and Using a Web Calendar
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Creating and Using a 10
Web Address Book
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Figure 10-24
Creating and Using a 10
Web Address Book
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Creating and Using a
Web Address Book
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Creating and Using a 10
Web Address Book
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What Is Electronic Commerce?
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What Is Electronic Commerce?
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What Is Electronic Commerce?
• Banks have been using electronic funds transfers
for decades.
• Electronic data interchange occurs when one
business transmits computer-readable data in a
standard format to another business.
• Trading partners have compatible computer
systems, communications link to connect them,
and agreement to follow the same EDI standards.
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What Is Electronic Commerce?
Figure 10-30
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Reducing Transaction Costs
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Reducing Transaction Costs
Figure 10-32 35
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Reducing Transaction Costs
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Web Catalog Retailing
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Web Catalog Retailing
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Web Catalog Retailing
• Lands’ End and L.L. Bean have developed
successful electronic commerce Web sites by
expanding their existing business models.
• Amazon.com added a new element to the
industry: the online bookstore.
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Web Catalog Retailing
• Intermediaries – most companies that occupy an
intermediate step between the manufacturer and
the final consumer.
• Disintermediation – process in which one
company removes another company from the
industry.
• Reintermediation – A company that enters an
industry with a new way of providing value to the
other participants in that industry.
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Web Catalog Retailing
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Web Catalog Retailing
Figure 10-37
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Information Sites:
Advertising and Subscriptions
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Figure 10-38
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Fee-for-Transaction Web Sites
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Online Auctions
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Consumer Concerns
• Major concerns:
– Transaction security
– Violation of privacy
• Assurance providers:
– Better Business Bureau
– TRUSTe
– ICSA
– VeriSign
– WebTrust
• Web Business Rating Services
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Consumer Concerns
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Figure 10-41