Erica Anne Mclean Confidential Resume
4/7 Sunset Blvd Surfers Paradise Australia 4217
0401 722045(Australian mobile service)
Email:erica.a.mclean@hotmail.com
Date of birth: September 2, 1977
Willing to relocate-seeking international placement
Own Reliable Car
License- Car and Boat
Education:
Graduate Diploma of Education Secondary - subject areas English and SOSE/History–
Griffith University Gold Coast Australia – graduating November 2011
Bachelor of Communication majoring in Journalism and Media and Communication
Studies – Griffith University Gold Coast – completed in 2002
High School Certificate – Kingscliff High School completed in 1995
Certified in:
Positive Notice Blue Card-for child related employment
Senior First Aid Certificate with advanced resuscitation
Bronze Medallion Surf Survival Certificate –Greenmount Surf Club QLD
Responsible Service of Alcohol Certificate
Aviation Rescue and Fire Fighting Certificate
Dangerous Goods Safety Certificate
Defensive Tactics Certificate
Elementary Classical Ballet and Jazz
Musical Theory and Practice
Professional Modelling
Computer Literate
Word, Email, Internet, PowerPoint, FrontPage and Excel. Also hotel systems-Hirum
Fidelio, Opera. Can learn anything quickly.
Summary of Personal Profile:
Fit, healthy and confident I enjoy sports particularly swimming, surfing, skating and team
sports. I also have skills in dance, drama, music, theatre and have experience in the
entertainment industry.
My modeling and journalistic background has ensured that I am well groomed, have
excellent skills in building and maintaining strong relationships with business and media
contacts and am highly ambitious.
My time at Virgin Blue and Emirates Airlines as a flight attendant has developed my
team working ability to the highest of standards and my attention to detail is impeccable.
I am use to working in an unpredictable environment and am therefore flexible, adaptable
and pro active. I have traveled the world and am knowledgeable and confident when
communicating with other nationalities in many diverse cultures.
My passion has become teaching in the middle school adolescent age group where I have
been rewarded by assisting students to perform at their ultimate abilities and nurtured
great relationships with students, families and colleagues. I aim to create and implement
engaging and diverse learning experiences using differentiation.
I see mentoring and coaching of sporting teams and involvement with the arts department
in assisting with productions my pleasure and my creative outlet. I have skills in many
diverse areas and am ready and willing to try new things as well.
I have excellent written and verbal communication skills and am highly creative,
organized and efficient.
Employment History:
Student teacher, Southport State High School Gold Coast Australia – 9th May 2011-
17th June 2011
Year 8 Pace English
Year 9 Pace English
Year 11 English Com
Teacher, Reeder Model Management, Gold Coast Australia – September 2009-
current
Teaching courses in grooming and deportment
Teaching personal development
Teaching professional modeling.
Model scout
Administration
Modeling
International Cabin Crew, Emirates Airlines UAE-February 2008-August 2009
Customer service
Safety operations
First aid
Receptionist, Classic Holiday Club-Beachouse Seaside Resort- October-Feb 2008
Customer Service
Check in/out
Guest relations
Clerical administration
Footy Trips Activities and Events Coordinator- Stella Hospitality Group-7 week
contract position.
Organizing Events and Activities
Check In-Communication/public speaking
Hosting and Managing Groups
Communicating with and Facilitating Venues and Activity Providers
Marketing and Communications
Promotions
Guest Service Agent-Surfers Paradise Marriott Resort April 07-October 07
Front Office Service
Tour Desk Operator
Selling tour and travel options
Bookings
Activity Coordinator
Water sports Coordinator
Cabin Crew and Reservations and Administration-Great Barrier Reef Cruises Oct 06-
Mar 07
Guest Services
Reservations
Computer and phone duties
PR and Marketing- press releases and negotiating with tourism and conservation QLD
Function co-coordinating/event management
Ordering merchandise and food
Developing and integrating standard safety procedures
Catering
Cabin crew - Virgin Blue Airlines Sep 02 till October 06
-Safety Operations
-Guest Services
-First aid
Journalist – News Limited Gold Coast Bulletin
Cadet journalist 2001-2002 uni work experience
Responsibilities:
-Gathering Information and Generating news stories
-News Writing
-Creative thinking, finding interesting angles to make news relevant
-Meeting deadlines
Retail Sales and Customer Service
-Sales Assistant, Charlie Brown (Designer Wear) - Feb 01 - Aug 02
-Sales Assistant, Marcs (Designer Wear) – Sep 01 – Feb 02
-Store Manager, Mt Woodgee Surf Shop – Nov 97- Feb 98
-Store Manager, Finch Australia (swimwear and ladies fashion) – Aug 97 – Oct 97
-Travel and Tour Sales, Marriott Resort-April 07-Oct 07
Hospitality
-Front Office Service-Marriott Resort April 07-Current
-Cabin Crew Great Barrier Reef Cruises
Cabin Crew Virgin Blue
-Waitress, Melbas on the Park Bar and Restaurant – Apr 98 – Apr 00
-Function co-coordinating, Bar Service, Front office reception Manly Leagues Club -
Mar 96 – July 97
-Restaurant Operations, Coolangatta Tweed Heads Golf Club Sep 94 to March 96
Modeling
- Catwalk, Photographic, TV commercials and In House, Viviens Model Management –
Oct 99 to Jan 03
-Modeling and Grooming and Deportment Teacher, V Management – Jan 92 – Mar 96
-Modeling, Catwalk and Photographic Model, TV Work, Top Model Management –Mar
96 - Jul 97
Modeling – As Above, Tamblyn Model Management – Jan 92 – Mar 96
Referees
Cara McLennan
Supervising Teacher Southport High +61 7 55
Email – cmcle209@eq.edu.au
Debbie Reeder
Propriator Reeder Model Management
+61 755916111
Australian Mobile- +61419734440