Chapter 6 CrossWord Puzzle

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							                    Human Resource Management (MGTPT275)
                        Chapter Terms CrossWord Puzzle
                                   Chapter 6

                                  1

                                                2        3

                                                                             4

5    6    7                                8

               9        10                                         11   12



                             13       14



                                                                        15

16

                                                    17



     18                                                       19

                        20

                                                                   21

     22                                                  23

                                                                   24

                                                         25

          26



               27
                                                                 CLUES
ACROSS:

 2   Training __________ - A way to evaluate the effectiveness of a training program based on cognitive, skill-based, affective, and results
     outcomes.
10   Self-Directed __________ - A program in which employees take responsibility for all aspects of learning.
11   __________ Training - Training in which team members understand and practice each other's skills so that member are prepared to
     step in and take another member's place should he or she temporarily or permanently leave the team.
14   Instruction and delivery of training by computers through the Internet or company intranet.
16   Synchronous exchange of audio, video, or text between individuals or groups in two or more locations.
17   Self-__________ - The employee's belief that they can successfully learn the content of a training program.
18   A job's performance standards.
19   __________ Analysis - A process for determining whether employees need training, who needs training, and whether employees are
     ready for training.
20   Classroom instruction provided online via live broadcasts.
21   __________ Assessment - The process used to determine if training is necessary.
22   A work-study training method with both on-the-job and classroom training.
25   Instructions that tell the employee what, how, and when to perform; also the support they are given to help them perform.
26   __________ Analysis - A process for determining the business appropriateness of training.
27   The incentives that employees receive for performing well.


DOWN

 1   Compute depictions of humans that can be used as imaginary coaches, co-workers, and customers in simulations.
 3   A planned effort to facilitate the learning of job-related knowledge, skills, and behavior by employees.
 4   _________ Analysis - The process of identifying the tasks, knowledge, skills, and behaviors that need to be emphasized in training.
 5   A training method that represents a real-life situation, allowing trainees to see the outcomes of their decisions in an artificial
     environment.
 6   _________ Reality - Computer-based technology that provides trainees with a three-dimensional learning experience. Trainees
     operate in a simulated environment that responds to their behaviors and reactions.
 7   Information that employees receive while they are performing concerning how well they are meeting objectives.
                                                                 Page 2 of 3
DOWN (cont.)
 8   __________ Training - Training designed to change employee attitudes about diversity and/or develop skills needed to work with a
     diverse workforce.
 9   __________ Learning - A learning system that requires employees to understand the entire work process and expects them to acquire
     new skills, apply them on the job, and share what they have learned with other employees.
11   __________ Ability - Includes three dimensions: verbal comprehension, quantitative ability, and reasoning ability.
12   Acronym for method in which peers or managers training new or inexperienced employees who learn the job by observation,
     understanding, and imitation.
13   Person __________ - An employee's knowledge, skills, abilities, and attitudes.
15   _________ of Training – The use of knowledge, skills, and behaviors learned in training on the job.
22   __________ Plan - Document summarizing what the trainee and manager will do to ensure that training transfers to the job.
23   Basic __________ - Reading, writing, and communications skills needed to understand the content of a training program.
24   Acronym for computer applications that can provid (as requested) skills training, information access, and expert advice.




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