Count of Computer ID Column Labels
Row Labels CLERK SUPERVISOR TREASURER ZONING Grand Total
Equalizer 3 2 1 4 10
FundBalance 10 5 15
MS ACCESS 1 1
MS Excel 1 1
MS Outlook 2 1 1 4
MS Word 2 2
Grand Total 15 5 6 7 33
Row Labels Count of Computer ID
ASSESSING 11 25
CLERK 22 22
TREASURER 13 20
ZONING 12
Grand Total 58 15 13
11
10
5
0
ASSESSING CLERK TREASURER
Total
12
ZONING
User name DEPARTMENT Computer ID Serial Number Date Closed Applications
LaurieP CLERK RM1029 RM1029 15-Jun-07 19-Jun-07 FundBalance
LaurieP CLERK RM1029 RM1029 15-Jun-07 18-Jun-07 FundBalance
JimS ASSESSING HT0003 HT3-46186 17-Jun-07 25-Jun-07 Equalizer
KathleenP ASSESSING HT0004 HT4-35055-010296 17-Jun-07 25-Jun-07 Equalizer
KathleenP ASSESSING HT0004 HT4-35055-010296 17-Jun-07 25-Jun-07 MS Outlook
LaurieP CLERK RM1029 RM1029 17-Jun-07 Open All
LaurieP CLERK RM1029 RM1029 17-Jun-07 21-Jun-07 All
JanetB CLERK HT0008 HT8-32975-100996 17-Jun-07 25-Jun-07 Equalizer
KarenJ CLERK HT0012 HT12-34181-120496 17-Jun-07 18-Jun-07 FundBalance
LaurieP CLERK RM1029 RM1029 17-Jun-07 18-Jun-07 FundBalance
BrendaR SUPERVISOR HT0018 HT18-46186 17-Jun-07 22-Jun-07 accessory
DennisM SUPERVISOR HT0001 HT1-32709-093096 17-Jun-07 23-Jun-07 all
BrendaR SUPERVISOR HT0018 HT18-46186 17-Jun-07 22-Jun-07 AutoCAD
DennisM SUPERVISOR HT0001 HT1-32709-093096 17-Jun-07 25-Jun-07 Equalizer
BrendaR SUPERVISOR HT0018 HT18-46186 17-Jun-07 25-Jun-07 Equalizer
BrendaR SUPERVISOR HT0018 HT18-46186 17-Jun-07 22-Jun-07 MS ACCESS
EleanorG TREASURER HT0016 HT16-32708-093096 17-Jun-07 open all
BrittanyC UTILITIES HT0006 HT6-32709-093096 17-Jun-07 18-Jun-07 all
BrittanyC UTILITIES HT0006 HT6-32709-093096 17-Jun-07 18-Jun-07 printing
JanetB CLERK HT0008 HT8-32975-100996 18-Jun-07 19-Jun-07 all
DennisM SUPERVISOR HT0001 HT1-32709-093096 18-Jun-07 19-Jun-07 all
BobL TREASURER RM1026 RM1026 18-Jun-07 19-Jun-07 all
BobL TREASURER RM1026 RM1026 18-Jun-07 open Lotus 123
BobL TREASURER RM1026 RM1026 18-Jun-07 open Word Perfect
BobL TREASURER RM1026 RM1026 18-Jun-07 open
BrittanyC UTILITIES HT0006 HT6-32709-093096 18-Jun-07 19-Jun-07 all
TonyR ZONING HT0007 HT7-32708-093096 18-Jun-07 19-Jun-07 Access
JanetB CLERK HT0008 HT8-32975-100996 19-Jun-07 19-Jun-07 log on
JackieW ZONING RM1032 RM1032 19-Jun-07 19-Jun-07 all
BarbaraD ASSESSING RM1035 RM1035 23-Jun-07 24-Jun-07 Equalizer
JimS ASSESSING HT0003 HT3-46186 23-Jun-07 23-Jun-07 Equalizer
EleanorG TREASURER HT0016 HT16-32708-093096 23-Jun-07 24-Jun-07 all
EleanorG TREASURER HT0016 HT16-32708-093096 23-Jun-07 24-Jun-07 FundBalance
TREASURER CASHmach1 HT15-34181-120496 23-Jun-07 24-Jun-07 FundBalance
TREASURER CASHmach2 HT14-34181-120496 23-Jun-07 24-Jun-07 FundBalance
JackieW ZONING RM1032 RM1032 23-Jun-07 25-Jun-07 Equalizer
JoannaH CLERK RM1033 RM1033 24-Jun-07 24-Jun-07 all
SharonY CLERK HT0009 HT9-35055-010296 24-Jun-07 29-Jun-07 FundBalance
MarkH DPW (None now) 24-Jun-07 Open
BrendaR SUPERVISOR HT0018 HT18-46186 24-Jun-07 1-Jul-07 Corel 8.0.0
LeslieM ZONING HT0011 HT11-34181-120496 25-Jun-07 25-Jun-07 Equalizer
LindaH CLERK HT0010 HT10-30487-063096 30-Jun-07 Open Equalizer
LindaH CLERK HT0010 HT10-30487-063096 30-Jun-07 19-Jun-07 FundBalance
Dennis M SUPERVISOR HT0009 HT9-35055-010296 06-Jul-07 5-Aug-07 MS Excel
LindaH CLERK HT0010 HT13-26890-091195 13-Jul-07 13-Jul-07 FundBalance
JackieW ZONING RM1032 HT5-32709-093096 13-Jul-07 13-Jul-07 WinNT
BeckyT ASSESSING RM1028 14-Jul-07 17-Jul-07 Equalizer
BeckyT ASSESSING RM1028 RM1028 16-Jul-07 17-Jul-07 Equalizer
BeckyT ASSESSING RM1028 RM1028 16-Jul-07 open WinNT
KarenJ CLERK HT0012 HT13-26890-091195 16-Jul-07 17-Jul-07 Equalizer
KarenJ CLERK HT0012 HT13-26890-091195 16-Jul-07 17-Jul-07 WinNT
SharonY CLERK HT0018 16-Jul-07 16-Jul-07 WinNT
EleanorG TREASURER HT0016 16-Jul-07 open WinNT
KathyS ZONING HT0018 16-Jul-07 21-Jul-07 WinNT
Ellie TREASURER HT0016 HT16-32708-093096 23-Jul-07 24-Jul-07 Equalizer
Ellie TREASURER HT14 23-Jul-07 24-Jul-07 FundBalance
KathyS ZONING HT0018 HT5-32709-093096 23-Jul-07 24-Jul-07 Equalizer
BeckyT ASSESSING RM1028 28-Jul-07 28-Jul-07 Report Writer
BeckyT ASSESSING RM1028 30-Jul-07 31-Jul-07 MS Outlook
KarenJ CLERK HT0012 30-Jul-07 Open FundBalance
KarenJ CLERK HT0012 30-Jul-07 Open FundBalance
JanetB CLERK HT0008 HT8-32975-100996 31-Jul-07 4-Aug-07 MS Outlook
JoannaH CLERK 1033 01-Aug-07 4-Aug-07 MS Outlook
BrendaR SUPERVISOR HT0001 HT18-46186 03-Aug-07 4-Aug-07 MS Outlook
Jackie W ZONING 1032 03-Aug-07 4-Aug-07 MS Outlook
Jackie W ZONING 1032 03-Aug-07 4-Aug-07 WinNT
BeckyT ASSESSING RM1028 04-Aug-07 Open Equalizer
Jackie W ZONING RM1032 04-Aug-07 Open Equalizer
LaurieP CLERK RM1029 05-Aug-07 5-Aug-07 FundBalance
Cashman1 TREASURER H15 06-Aug-07 Open FundBalance
KathyS ZONING HT0018 HT5-32709-093096 29-Jul-07 30-Jul-07 MS Word
KathyS ZONING HT0018 HT5-32709-093096 29-Jul-07 30-Jul-07 MS Word
Presenting Issue Action Taken Category Comments
Could not acess FB A/P Changed Ntconfig Configuration
Betrieve error Files=200. Added SET
occurred PATH=F:\FB;%path% to
Autoexec.NT per
FundBalance.
access to printer Service
functions on local
machine
Access to Equalizer added to all workstations Configuration
data for 1999
Access to Equalizer added to all workstations Configuration
data for 1999
Cannot access e-mail switched workstations-did Configuration
not correct the issue.
Created a new user
profile.
Could not access A:\ Checked floppy cable and Configuration
drive permissions
Blue Screen of Death Checked floppy cable and Configuration
Stop Error 0x00000023 permissions
Fat File System Syssvr
0xf0000565
Access to Equalizer added to all workstations Configuration
data for 1999
Access to FundBalance Mapped F:\ drive to Configuration
UB, AR and Equalizer TINman server and
Special Assessment created desktop shortcuts
reports won't print changed FundBalance to Configuration
landscape in GL indicate HP4 printer
requested local Zip added loacl ZIP drive Service
drive installation
Printing to Assessing added to all department Service
HP5Si workstations
location of temporary change default from A:\ Configuration
drive to W:\ work drive
Access to Equalizer added to all workstations Configuration
data for 1999
Access to Equalizer added to all workstations Service
data for 1999
need access to converted to Access 8.0 Service
MEGAZONE and MATS and tested forms and
databases functions
Treasurer installed User
Lotus Suite 8.0.0
Access to UserData mapped drive to TINman Configuration
server
Access to HP deskjet Installed local printer Service
694C printer
Roaming Profile Failed corrected licenses Configuration
(71) managed on TINman
server
Roaming Profile Failed corrected licenses Configuration
(71) managed on TINman
server
Roaming Profile Failed corrected licenses Service
(71) managed on TINman
server
Dr. Watson: reinstalled WinNT and User
application error applications
c0000005 at 36A01ab5
Dr. Watson: reinstalled WinNT and User
application error applications
c0000005 at 36A01ab5
request for access to presented Proxy Server Service
the Internet proposal to Hamburg
Township Board.
Roaming Profile Failed corrected licenses Configuration
(71) managed on TINman
server
Cannot open Access Installed Assessing HP Configuration
without printer
Log on failure and lock Three bad attemps to log User
out on locked the account for
30 minutes
Cannot print Workstation was off-line- Service
switched from terminal
33A to 33B
Cannot enter legal downloaded sys*dats Service
descriptions from BSA. Freed up space
on DATAman drive by
deleting duplicate copies
of data.
Cannot access legal downloaded sys*dats Service
descriptions from BSA. Freed up space
on DATAman drive by
deleting duplicate copies
of data.
Treasurer requested Installed HP Laserjet 6MP Service
local printer drivers for WINnt
installation
Printer too slow changed FundBalance to Configuration
indicate HP4 printer
Application Error installed new printer Configuration
0xc0000096 drivers for the Ithaca
Application failed to printer
initialize properly
No error installed new printer Configuration
drivers for the Ithaca
printer
Access to Equalizer added to all department Configuration
data for 1999 workstations
access to local printers added printer drivers Service
on LindaH's
workstation
Program froze on Tested network card- User
printing passed all diagnostics.
Tested FundBalance
printing to local IBM
QuickWriter. Prints
quickly after you exit and
save the FundBalance
report.
request for computer User
Could not uninstall reformatted hard drive User
Corel8 and reinstalled software
Cannot get Equalizer to Confirmed mapped drive Service
function is persistent. Tested
Equalizer. Added 1999
database.
needs to turn off num User
lock (number lock) key
for data entry
Could not acess FB A/P Changed Ntconfig Configuration
Betrieve error Files=200. Added SET
occurred PATH=F:\FB;%path% to
Autoexec.NT per
FundBalance.
Problem Severity- N/A Machine transferred to Service
Only has IBM Printer, Assessing Dept for stand
can't print need HPSSI alone work station. NIC
printers added to Card Removed Local
profile Printer added by Hamburg
Staff
the NTVDM CPU has FundBalance Voter Reg Service
encountered an illegal had a bad record. When
instruction cs: 5b03 IP the record was deleted,
8245 OP:63 20 25 the program work
3132. Also Task bar correctly.
indicated 16 bit MS-
DOS subsystem
Your roaming profile Event Viewer notes that Configuration
does not exist… device attached to NIC
failed. User rebooted at
9:10 AM without incident.
Blocked a subdivion for Informed Assessing that B- User
mailing labels, tried to trieve has no record
print, and the program locking. Hence, when Jim
froze several (6 times) Stover and Becky Torok
each asked for the same
record in an extensive
search, their requests
collided.
Blocked a subdivion for Informed Assessing that B- User
mailing labels, tried to trieve has no record
print, and the program locking. Hence, when Jim
froze several (6 times) Stover and Becky Torok
each asked for the same
record in an extensive
search, their requests
collided.
Service Control Will schedule to disable Configuration
Manager: Atdisk failed the Atdisk on all
to start. KB article computers with cd-roms
Q136990
Access to Equalizer added to workstation Configuration
data for 1999
Stop 0x000000A on Intermittant problem Configuration
shut down Microsoft will post a
hotfix Q186805
Cannot find file refers to Autocad Lite Configuration
D:\magsetup.exe
Stop 0x000000E over stressed video card. Service
No screen saver allowed.
Need to investigate better
video card.
Add new user to Completed Service
system
Can not get into Equal Changed security on Security
tax bombs out - can F:\Equal directory from
get into Program Read/Add to
Management Tax Read/Add/Modify
Inquiry
SStext 3d.sct Changed Ntconfig Configuration
Application error X. Files=200. Added SET
Tthe application failed PATH=F:\FB;%path% to
to initialize property Autoexec.NT per
and so on. This FundBalance.
message is always on
the screen I can still
use.
Still need Ham99 and added to workstation Service
now I have no
Equalizer -- Thanks
Unable to do Report Problem Solved! User
Writer 4:15 p.m., Telephone support
says""can't find report pathway for EQ Report
Writer files on your Writer was changed back
hard drive to default F: EQWriter
Somehow switched to W:
EQWriter on all assessing
machines
At Start up MS Outlook Corrupted NT User.DAT Security
didn't come on & no Rebuilt new profile
Equalizer Icon Was not 'Becky'
on programs either
Did it Reboot-YesI Turned off all Start-up Configuration
Fund balance, Utilility Programs. Adjusted
billing. In the middle Printer Time Out - Hkey-
of running a billing local machine - current
register (10 to 15 control set.
minutes into the
report) a blue screen
popped up. Eric was
here so I found him, he
came in I told him this
just can't happen. It is
a long report, even
though I can rerun it
this just isn't
acceptable. He said
that with the volume
on the network this
could happen . He was
going to talk to his Dad
about the problem. I
also told him I have a
large billing to run that
this can't happen
during my billing, there
is no way to rerun my
billing. He said he
would talk to Elizabeth
and may be give me a
Stop Error 0x000000a Recommended new Configuration
computer
Did it Reboot-Yes I Rebooted MailmanHT. No Security
went into Calendar and error in event viewer.
I couldn't exit out. Turned up security
Probably something I auditing.
wasn't doing. Let me
know. I'm not going to
try it again. It just froze
up. I haven't had any
problems before.
Thank you JT. P.S. It
was making the usual
sound if you were
doing something
before that and
afterward too. Should
it do that all the time?
Shutdown, rebooted, Rebooted MailmanHT. No Security
tried to log off when I error in event viewer.
experienced the Turned up security
problem, would not auditing.
close - locked up.
When trying to write Rebooted MailmanHT. No Security
an e-mail, program error in event viewer.
hangs during making Turned up security
selections from auditing.
recipient list. Had to
close program from
parked notation at
bottom of screen
Would not let me Offline. Tested NIC, Configuration Needs new plug in wall
delete message updated NIC drivers to
computer locked up. 3c905B. Ran diagnostics.
Tried Equalizer and
same thing happened.
Ended task and went
back in and locked up
again in MS Outlook.
Contacted Research
Media by phone
8/3/98 10 a.m. re:
immediate need
At least one service Offline. Tested NIC, Configuration Needs new plug in wall
drive has failed during updated NIC drivers to
system start up. Up 3c905B. Ran diagnostics.
Event Viewer to
examine the event log
for details. Under my
computer I do not
have [U:] When I try
MS Outlook, I get your
Microsoft Exchange
Server is
unavailableThis
happened after I tried
to start up again.
Could not print; Action: Rebuilt new Security
changed from LPT2 to profile contact BSA for
LPT1 Still didn't print, Equalizer support
Changed to LPT3;
critical Hardware Error:
Write fault. Unable to
print off of Equalizer
When I try to either no action taken Configuration
get out of a program
or put I on my task bar
the program freezes
on screen. The only
think I can do is shut
down and rebooot
each time I want to
work
Was working fine - Workroom printer was off- User
now can't use line for a few minutes
Black Screen - No Boot rebooted. Recommend Configuration
, Did it report - yes new video card
OX000001E
Created a document in Logged back on document User
Microsoft Word when opened properly in Word
bringing it up - it shows
in Binary. Also need a
printer added to my
choices (to be able to
print on the Cannon at
Jackie's desk. Thanks!
Created a document in Logged back on document User
Microsoft Word when opened properly in Word
bringing it up - it shows
in Binary. Also need a
printer added to my
choices (to be able to
print on the Cannon at
Jackie's desk. Thanks!