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					                                                           BioInformatics KnowledgeBase


Title:        IIS Web Server 5.0 - CGI timeout
Author:       Luciana Pelosi-Kilby
Date:         11th May, 2005
Keywords:     IIS Web server, timeout

Description of Problem

Searches cannot complete as they receive a CGI timeout and the process is deleted by the
server.




Remedy/Procedure/Solution

You need to set the CGI Timeout value to a higher value. Eg. 10000000.

Follow the steps below to increase the CGI timeout value on the IIS WebServer 5.0.
For Windows 2000:

       In the Start Menu, go to the Settings and then Control Panel.
       Go into the Administrative tools, choose Internet Services Manager.
       (See Figure 1).




Figure 1.
                                                             BioInformatics KnowledgeBase

       Right click the computer icon in the left pane, and choose Properties. (Figure 2)




Figure 2.


       Click ‘Edit…’next to WWW Service of Master Properties. (Figure 3)




Figure 3.
                                                          BioInformatics KnowledgeBase

       Click the Home Directory tab. (Figure 4).




Figure 4.

       Click on the ‘Configuration…’ button. Choose the ‘Process Options’ tab. (Figure
5). Enter a large value (eg. 10000000) in the CGI script timeout.




Figure 5.
                                      BioInformatics KnowledgeBase

Press Apply to accept this value.
Then press OK to close all windows.

				
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