Facilitation -

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					        - Facilitation -

Prepared By:
Jason Ernst
The Pennsylvania State University
- Facilitation -
- Facilitation Defined
- Six Dimensions
- Guidelines
- Why it Works
- 3M Example
       - Facilitation -

           What is Facilitation ?

Facilitation is a learning process in which a
 leader, called a facilitator, guides a group or
    individual towards a goal destination.
    - Uses of Facilitation -
- Group Training

-Group Problem Solving

-Team unity

- Collective Decision Making
- Six Dimensions of Facilitation -

1. Planning
2. Meaning
3. Confronting
4. Feeling
5. Structuring
6. Valuing
- Six Dimensions of Facilitation -

1. Planning
What is our goal ?

 How do we accomplish our goal ?
- Six Dimensions of Facilitation -

2. Meaning
 Assigning specific
 meaning to the group
 members’ experiences
 and actions.
- Six Dimensions of Facilitation -

 3. Confronting
Making certain that
groups confront tough
issues and problems
that need dealt with.
- Six Dimensions of Facilitation -

4. Feeling
To manage the
overall feeling
within the group.
- Six Dimensions of Facilitation -

5. Structuring
How to structure the
learning experience for
a particular individual
or group.
- Six Dimensions of Facilitation -

6. Valuing
Maintaining the
personal integrity
and values of group
Facilitation Guidelines

There is a particular
chemistry that will make a
group work well together.
The following are some
general guidelines that
will apply to most groups.
Facilitation Guidelines
Encourage the following:
 • Sharing Ideas

 • Full participation
 • Extracting the gold
 • Trust
 • Inclusion of all
 • Fun, joy and self-expression
Facilitation Guidelines
Avoid the following:
 • Pretending distress will go away

 • Distress projected onto others
 • Discussion that doesn’t go anywhere
 • Domination by a few
 • Withholding
How Facilitation Works…
“ The facilitator knows
how to guide a group of
people through
cooperative processes,
including collective
decision-making, so that
the group can fulfill its
purpose as easily as
possible.” (Hunter, 5)
How Facilitation Works…

creates group
Real World Example

          Better meetings: Dozens of
          articles & tips on how to run
          effective meetings - from the
          basics to advanced facilitation

 Real World Example

                    Featured Articles:

                    A Magical Tool for Group Decisions
                    By: Christopher M. Avery, Ph. D.
                    Partnerwerks, Inc.

Hypothetical Exercise
Your company wants you to facilitate a
group meeting where a course of
action must be decided on four
different issues.

What basic methods do you use to facilitate
the meeting and reach decisions on the
issues ?
Hypothetical Exercise
Answer to exercise:
Encourage: Sharing Ideas, Full participation,
Extracting the gold, Trust, Inclusion of all, Fun,
joy and self-expression

Avoid: Pretending distress will go away,
Distress projected onto others, Discussion that
doesn’t go anywhere, Domination by a few, and
 - Facilitation Summary-
It is virtually
impossible to
measure the
intangible benefits
that group synergy
through facilitation
can have for your
   Works Cited
Avery, Christopher M. “A Magical Tool for Group Decisions.” Internet.
            http://www.3m.com/meetingnetwork/articles_advice/christopher/01-02.html 18 February 2001.
“Diversity Roundtable” Internet. http://community.webshots.com/photo/5250780/5253718YaldEqXQav
            12 February 2001.
“Diversity Roundtable” Internet. http://community.webshots.com/photo/5250780/5253716uolBbJbucN
            12 February 2001.
“Diversity Roundtable” Internet. http://community.webshots.com/photo/5250780/5253720XuepcvPWcN
            12 February 2001
“Diversity Roundtable” Internet. http://community.webshots.com/photo/5276885/5277579xjRXzWrGdc
            12 February 2001
“Diversity Roundtable” Internet. http://community.webshots.com/photo/5276885/5277581taUATFQPby
            12 February 2001
Heron, John. The Facilitators’ Handbook. New York: Kogan Page, 1989.
Hunter, Dale and Bailey Anne, and Taylor, Bill. The Art of Facilitation. Tucson: Fisher Books, 1995.

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