Estate Agency Administrative Support (Part-Time)
Job Description
Overall Purpose:
To provide administrative support to the running of the Estate Agency Department, supporting other team
members in their roles, providing first class customer service and maintaining system databases.
Reporting to: Estate Agency Manager
Main Duties:
1. Responsible for creating sales files
2. Maintaining the Leicester Mercury database for adverts and administering placements of adverts
3. Creating and processing invoices
4. Responsible for board management
5. Providing first class administrative support including monitoring and ordering office supplies
6. Chasing ongoing SSTC sales progression
7. Attend weekly meetings with the Conveyancing Department
8. Taking bookings and providing initial cover for the Negotiator and/or Valuer where needed
9. Miscellaneous:
Offering support and cover for other members of the team as required including absence cover
Undertaking any other reasonable duties as required which may be allocated by your Line Manager
Job Features:
Organising and prioritising their own workload to fit in with the needs of the department
Decision making… to conduct the day to day activities consistent with the aims agreed with the Estate
Agency Manager
Marketing… to be an active member of the Team, helping to generate and promote marketing initiatives, in
co-operation with the Estate Agency Manager and the Firm’s Marketing Manager
Supporting the team… to support other members of the team including assisting them at busy times and
providing cover for absence
Internal / External Relationships:
Internally.. to help maintain sound business relationships with all departments
Externally.. to ensure the highest level of client care, consistent with the Client Charter of the firm, and
consistent with its core values
Problem Solving.. to participate in the development of improved operating practices consistent with the
Firm’s practice of continuous improvement
November 2011