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How To Solve The Specialty Retail Pricing Puzzle

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How To Solve The Specialty Retail Pricing Puzzle
Shared by: mr doen
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11/16/2011
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Chicago gallery owner, Peter Vale, argues that it is

because "craft is undervalued" that many artists and gallery owners find

it difficult to make a living. Few people would disagree with Vale's

assessment of the problem, but agreement on a solution is much harder to

find.

The one thing both artists and their galleries agree on, though, is

that pricing is an important issue that begins with how much the artists

can charge for their work. Ron Wilcocks says, "We are 100% supportive of

the prices our artists set." Wilcocks owns Earthwood Artisans and

Earthwood Collections in Estes Park, Colorado, with his wife

Ann.How should an artist set prices? "There are so many aspects

to that question," answers Montrose, Colorado artist Nick Zappa, who has

been making and selling stoneware pottery with his wife Joan for thirty

years. "We try to get a price for our work that is reasonable for not

only us but for the store owner as well," he adds. "They need to be able

to sell it and make a decent profit and we need to make a decent

profit."That's a worthwhile sentiment, but the first question

that comes to mind is what is a "decent" profit? Profit, of course, is

simply the difference between the cost of an item and the price at which

it is sold. For a craft artist, costs include direct items like materials

and labor as well as overhead expenses like fuel, studio rent, and

insurance. Aside from setting a minimum, these factors have nothing to do

with what an artist should charge.What about the aesthetic value

of a piece? What about the years of experience the artist has applied to

producing an object of delight? What role does free market economics

play? Veteran jewelry maker Nancy Daniels Hubert says, "I don't go by

materials and things like that. The less I want to part with a piece, the

higher I charge."















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Customers set prices

Ultimately, the retail customer determines the price an artist can

charge. Rather than start with what it costs to make a piece, the artist

should look at what similar work is selling for in galleries around the

country and work backwards, taking into account that most retailers use a

keystone markup, which produces a gross profit margin of fifty percent of

the retail price. The markup isn't simply double the artist's price,

though, because there are other cost factors involved, particularly

shipping. "We have to figure out our pricing depending on what it costs

us to get the item in our store," says Steve Fishman, who operates Stowe

Craft Gallery in Stowe, Vermont.

Some gallery owners go beyond the keystone benchmark, however, which

says something about whether prices in general are as high as the market

will bear. Art is not a commodity, so there is little elasticity of

demand in the marketplace. In other words, there may be a price so high

the customer won't pay it, but patrons seldom buy a piece of art just

because it's cheap.There is also a big psychological aspect to

prices, according to Vale, who operates the shop carrying his name in the

heart of the River North gallery district in Chicago. "We have a range of

customers from big-time collectors to the general public, and sometimes,

the collectors think something isn't good enough if it's priced too low,"

Vale points out.Wilcocks agrees. They carry work from about 230

artists in their two galleries, and he says, "We've had to counsel

artists in regard to under-pricing themselves. Some of it comes from

emerging artists who are a little timid. They're eager to please, so they

hesitate to name what they consider a big price.""You need to

know what the market is" for your work, recommends glass artist Tom

Fuhrman. "Do some prototypes and do some test marketing." Fuhrman, whose

studio is in Woodbury, Tennessee, says, Â "People don't really know a lot

about their markets. We're in a business that's pretty

unsophisticated."

Consistency counts

According to every artist and gallery owner I talked to, another

important factor is consistency of price from one distribution channel to

another. "Lately, we're becoming more sensitive to the issue of the

internet and artists who sell direct," Fishman says. "We always ask. It

affects whether we want to do business with an artist. For us, it's not a

question of whether they sell directly to the public, it's just, is their

pricing going to be similar to ours?"Vale adds another facet to

that issue: "It's really important for artists to be consistent if

they're showing similar work from one gallery to the next." Hubert even

goes a step further to protect the galleries who carry her work by

generally not exhibiting at shows in the towns where they're

located.Setting prices isn't something many artists feel

particularly comfortable doing, but it's an essential skill to develop if

they hope to have successful long-term careers. "The sad thing is, we're

not just artists anymore," Fuhrman observes. "It's more about marketing.

It's more about running a business. It sure as hell isn't much fun, but

that's what you've got to put up with."

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