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					MSU Project Management Office                                                                                                        pmo@montana.edu



                                                                           BUSINESS CASE
PROJECT OVERVIEW
Title                                                                                             Request Date
Department                                                                                        Requestor
Executive Sponsor                                                                                 Email
Preferred Timeframe                                                                               Phone
Funding                                                                                           Source


Problem Statement             (Describe the problem you are trying to solve, in general terms and your own words.)




Solution Statement            (Describe the solution you are proposing, in general terms and your own words.)


                              (Estimate and briefly describe the number of staff hours you think are needed to design, develop, and
General Time & Effort
                              implement this solution.)


Alternative Solutions         (Describe the possible alternatives that could be used or that have been considered.)

Key
Performance                   (Describe how the outcome of this solution can be measured to evaluate its success.)
Indicators
STRATEGIC ALIGNMENT
Mission                           Teaching & Learning             Research & Creativity           Service & Outreach
Mission Support                   Operational Efficiency          Student Experience              Decision Support           Peer Competitiveness
Mandatory                         Information Security            Regulatory                      Maintenance                Not Mandatory

                              (Name or describe the strategic direction this solution addresses, such as a BOR strategic plan item,
Strategic Directive
                              something from the 5 Year Vision, or a directive from the President.)
                              (Describe how this solution matches current or emerging best practices in the fields of higher education or
Best Practices
                              information technology.)
INSTITUTIONAL BENEFIT
Campuses                         Bozeman                   Billings                    Havre                Great Falls
Communities                      Students                  Faculty                     Staff                Taxpayers

Positive Impact               (Describe how the communities checked above will benefit from this solution.)

COST AND REQUIREMENTS
Request Type                     Development               Enhancement                 Upgrade      3rd Party Integration       Process Redesign
Upfront Requirements             Software                  Hardware                    Services             Time & Effort
Upfront Real Cost                                                Upfront T&E Cost
Ongoing Requirements             Software                  Hardware                    Services             Time & Effort
Ongoing Annual Cost                                                   Ongoing Annual T&E Cost
COMMENTS AND RECOMMENDATIONS
        Strategic Alignment     0%    Institutional Benefit           0%    Cost-Effectiveness      0%               Probability of Success     0%




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MSU Project Management Office                                                                                    pmo@montana.edu



                                                                    BUSINESS CASE
SIGNATURES
Executive Sponsor                                   Signature (Required)



Functional Area Director                            Signature (Required)



Chief Security Officer                              Signature (Required if electronic information is involved)



Director, Programming Development                   Signature (Required if information technology is involved)



Director, Network Infrastructure                    Signature (Required if information technology is involved)



Director, User Services                             Signature (Required if information technology is involved)



Module Team Lead                                    Signature (Required if Banner module is involved)



Purchasing Director                                 Signature (Required if Procurement is involved)



Project Manager                                     Signature (Required if Project Manager is involved)




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MSU Project Management Office                                                                                 pmo@montana.edu



                                                                   BUSINESS CASE
PROJECT SCOPE
Check or describe the high-level tasks and activities included in the scope of this project
   Gather Requirements                                                Create and execute communication plan
   Identify end users                                                 Create Service Level Agreement
   Develop and publish RFP or other procurement                       Develop test bed
   Identify training needs and conduct training                       Perform developer testing
   Identify reporting needs and create reports                        Perform user acceptance testing
   Identify and develop integration points                            Move application into production
   Work with 3rd-party non-partner vendors                            Develop user/developer documentation
   Work with 3rd-party partner vendor                                 Handle inquiries and user support

Describe tasks or activities explicitly INCLUDED in the scope of this project




Describe tasks or activities explicitly EXCLUDED from the scope of this project




List the known assumptions contributing to the scope, cost, or other components of this project




Who are the stakeholders in this project? (List stakeholders and their interests)




What alternatives exist for this project? (Describe alternatives that could achieve similar results)




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MSU Project Management Office                                                                                                           pmo@montana.edu



                                                                            BUSINESS CASE
BENEFIT
Benefits Summary Check all that apply
Community Experience                           Fiscal                                           Mission
   Improved external customer service              Reduced costs                                   Improved research support
   Improved internal customer service              Increased revenue                               Improved outreach support
   Improved student experience                                                                     Improved instruction support
Other:                                         Other:                                           Other:
Operational Efficiency                                                      Sustainment
    Improved business process           Increased productivity                  Information security                Regulatory compliance
    Improved decision support           Improved resource utilitization         Improved infrastructure             Risk mitigation
    Leveraged opportunity
Other:                                                                      Other:
What are the expected tangible or intangible benefits of this project? Describe




What is the background behind this project? Describe any relevant background information




Who are the intended end users? Check all that apply
    Students                Faculty                              Administrative/Central staff
    Advisors                Colleges/Academic staff              Functional Area Unit:

Expected number of end users directly benefiting? Select one
    Fewer than 20 users                      Between 100 and 500 users                          Between 2500 and 5000 users
    Between 20 and 100 users                 Between 500 and 2500 users                         Greater than 5000 users
What are the expected cost or effort savings? Attach supporting documentation if necessary
Description                                                                                                                       Estimated Savings




What are the expected annual revenue gains? Attach supporting documentation if necessary
Description                                                                                                                       Estimated Gain



How do the benefits of the alternative solutions compare to this solution? Describe or attach alternatives analysis




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MSU Project Management Office                                                                                        pmo@montana.edu



                                                                   BUSINESS CASE
COST
Upfront Product Acquisition Costs Check all that apply, describe, enter cost estimates
     Type of Cost       Description                                                                            Estimated Cost
   Hardware purchase

   Software purchase

   Other purchase
Product Procurement Information
Have vendor options been identified?
Will you pursue sole source or sole brand?
Will an RFP be required?
Upfront Consulting Service Acquisition Costs
Description                                                                                                    Estimated Cost




Service Procurement Information
Have vendor options been identified?
Will you pursue sole source or sole brand?
Will an RFP be required?
Existing Technology Infrastructure to be used Check all that apply, describe, enter cost estimates
      Type of Cost      Description                                                                            Estimated Cost
   Hardware
   Software
   Bandwidth
Upfront Development / Integration Time & Effort Costs Use average burdened rates and/or hourly equation provided
Type                    Name                                              Est. Hours      Avg Rate        Estimated Cost
   Sr. Programmer                                                                             $        60.00 $                  -
   Programmer                                                                                 $        55.00 $                  -
   Programmer                                                                                 $        55.00 $                  -
   Sr. Database Admin                                                                         $        70.00 $                  -
   Database Admin                                                                             $        55.00 $                  -
   Security Analyst                                                                           $        55.00 $                  -
   Sr. Network Analyst                                                                        $        60.00 $                  -
   Network Analyst                                                                            $        55.00 $                  -
   Module Team Lead                                                                           $        50.00 $                  -
   Project Manager                                                                            $        50.00 $                  -
   Business Analyst                                                                           $        50.00 $                  -
   Sr. Systems Admin                                                                          $        60.00 $                  -
   Systems Admin                                                                              $        55.00 $                  -
   Communicatns Support                                                                       $        30.00 $                  -
   Web Developer                                                                              $        30.00 $                  -
   IT Director                                                                                $        70.00 $                  -
Type                        Name                                               Est. Hours     HrlyRt     *k Estimated Cost
   Sr. Functnl Area Staff                                                                               1.75 $                  -
   Functional Area Staff                                                                                1.75   $                -
   Other labor cost                                                                                     1.75   $                -
   Other labor cost                                                                                     1.75   $                -



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MSU Project Management Office                                                                                      pmo@montana.edu



                                                                   BUSINESS CASE
COST
        Development / Integration Check all that apply, describe, enter cost estimates
Upfront Product Acquisition CostsCash Outlay Costs Check all that apply, describe, enter cost estimates
     Type of Cost       Description                                                                          Estimated Cost
   3rd-party consulting
   Other Costs
    Other Costs
Upfront User Support Costs Check all that apply, describe, enter cost estimates
     Type of Cost      Description                                                                           Estimated Cost
   Training: Instructor
   Training: Learners
    Materials
    User Support
Ongoing Costs Check all that apply, describe, enter cost estimates
     Type of Cost       Description                                                                          Estimated Cost
   Licensing
   Vendor support
   3rd-party consulting
   Other cash costs
   Other cash costs
   Functional area labor
   Internal IT labor       (estimate 20% of upfront development)
   User support labor
   Other T&E costs
   Other T&E costs
How do the costs of the alternative solutions compare to this solution? Describe or attach alternatives analysis




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MSU Project Management Office                                                                                    pmo@montana.edu



                                                                      BUSINESS CASE
RISK
Critical Success Factors Explain the things that MUST happen for this project to succeed




Describe the alignment of underlying technology to current and emerging industry best practices




Describe the likelihood of risks and their impact if this project is NOT implemented




Describe the likelihood of risks and their impact if this project IS implemented




Describe the likelihood of risks and impacts of alternative solutions Describe or attach alternatives analysis




Expected number of end users to be trained? Select one
    Fewer than 20 users                   Between 100 and 500 users             Between 2500 and 5000 users
    Between 20 and 100 users              Between 500 and 2500 users            Greater than 5000 users
Describe the knowledge base and level of training needed




Describe the communications plan




Describe the security review and analysis


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MSU Project Management Office                                                                                    pmo@montana.edu



                                                                         BUSINESS CASE
RISK
Critical Success Factors Explain the things that MUST happen for this project to succeed




Expected number of users otherwise impacted? Select one
    Fewer than 20 users                      Between 100 and 500 users             Between 2500 and 5000 users
    Between 20 and 100 users                 Between 500 and 2500 users            Greater than 5000 users
Describe the impact on the users e.g. inquiry handling, new procedures, internal support




What prior project is this project most similar to? Describe how they are similar and/or different




Dependencies Select one or more                       Dependency Details Explain

    Other applications are IMPACTED by this project


   Other applications are REQUIRED for this project


   No dependencies exist for this project




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MSU Project Management Office                                                                                                               pmo@montana.edu




 REF     CATEGORY            FACTOR                      OBJECTIVE                                                                               VALUE
 ALIGNMENT
 A.1   Alignment:            Community                   Project benefits all MSU communities.
 A.2   Alignment:            Institutional               Project integrates all MSU campuses.
 A.3   Alignment:            Strategic                   Project aligns directly to BOR and MSU strategic directives.
 A.4   Alignment:            Industry                    Project technology aligns with current and emerging best practices.
 BENEFIT
 B.1.1 Community:            External                    Project directly benefits taxpayers.
 B.1.2 Community:            Internal                    Project directly benefits the faculty and staff populations.
 B.1.3 Community:            Student                     Project directly benefits the students and/or their parents.
 B.2.1 Fiscal:               Cost Savings                Project reduces cash outflow.
 B.2.2 Fiscal:               Revenue Gain                Project increases cash inflow.
 B.3.1 Mission:              Research and Creativity     Project directly improves mission-aligned research and creativity results.
 B.3.2 Mission:              Service and Outreach        Project directly improves mission-aligned service and outreach results.
 B.3.3 Mission:              Teaching and Learning       Project directly improves mission-aligned teaching and learning results.
 B.4.1 Mission Support:      Peer Competitiveness        Project directly improves competitiveness with peer institutions.
 B.4.2 Mission Support:      Business Process            Project results in optimized business process.
 B.4.3 Mission Support:      Decision Support            Project results in significantly improved decision making support.
 B.5.1 Operations:           Opportunity                 Project takes full advantage of a relevant opportunity.
 B.5.2 Operations:           Productivity                Project reduces labor effort and increases throughput.
 B.5.3 Operations:           Resource Utilitization      Project results in maximized resource utilization.
 B.6.1 Sustainment:          Information Security        Project provisions or needfully improves information security.
 B.6.2 Sustainment:          Infrastructure              Project directly sustains or needfully enhances mission-critical infrastructure.
 B.6.3 Sustainment:          Regulatory Compliance       Project directly fulfills urgent regulatory compliance.
 B.6.4 Sustainment:          Risk Mitigation             Project reduces, mitigates, or avoids risk.
 COST
 C.1.1 Cost:                 Ongoing                     Ongoing cost is minimal or none.
 C.1.2 Cost:                 Upfront                     Upfront cost is minimal or none.
 C.2.1 Utilization:          IT Resources                Utilization of existing IT hardware/software/network T&E is minimal or none.
 C.2.2 Utilization:          Labor                       Utilization of existing T&E in hidden costs is minimal or none.
 RISK
 R.1.1 Institutional:        Critical Success Factors    CSFs are achievable with a high probability of occurring easily.
 R.1.2 Institutional:        Funding Availability        Upfront and ongoing funding is sufficient for the life of the project.
 R.1.3 Institutional:        Past Experience             The institution has successful experience with a similar project.
 R.2.1 Planning:             Communications              Communications have been adequately assessed and planned for.
 R.2.2 Planning:             Maturity                    Planning demonstrates business analysis and project management competencies.
 R.2.3 Planning:             Measurement                 Outcome performance is measurable and will be reported.
 R.2.4 Planning:             Security Controls           Information security controls have been thoroughly vetted and accounted for.
 R.2.5 Planning:             Training                    Training has been adequately assessed and planned for.
 R.2.6 Planning:             Stakeholders                Stakeholders are identified; expectations will be effectively managed.
 R.3.1 Scope:                Complexity                  Complexity is minimal and easily managed.
 R.3.2 Scope:                Definition                  Scope is confined, thoroughly defined and manageable.
 R.3.3 Scope:                Dependencies                Project dependencies and impacts have been reliably identified.
 R.4.1 Alternatives:         Analysis                    Alternative approaches have been reliably identified and analyzed.
 R.4.2 Alternatives:         Outcome                     Alternative approaches are not available or are less cost-effective.




C:\Docstoc\Working\pdf\fea8e63f-c11d-43f5-a602-48e417b68008.xlsx        11/16/2011                                                                Page 9 of 9

				
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