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					                                                                                               Compliant
                                                                                                                                                     Response
                                                                                                           M, E ,D
 Ref                                      General Requirement                                   or non      or I
                                                                                               compliant                      Lot 1 = Learning
                                                                                                                              platforms/VLE; LOT
          For each item the tenderer should detail how they will meet or exceed the                                           2 = MIS
                                                                                                           Level     Weight
                                       requirements                                                                           management
                                                                                                                              information systems;
Implications
                                                                                                                              LOT 3 = Tools and
The Learning Platform/VLE solution must fully support:                                                                        utilities

       Better outcomes for all. The outcomes should include motivation, better grades,
                                                                                                                                                     UniServity whole-heartedly agrees with these sentiments, and throughout our responses we will show
       higher attendance, more ownership of the process of learning, for all users, with
  10                                                                                           Compliant      I                    All LOTs          how our learning platform solution provides better outcomes for all including increased motivation,
       personalised learning fully enabled. Equality of opportunity must be evident, to                                                              better grades, personalisation of learning and equality of opportunity.
       include all aspects of accessibility.
       „anytime – anywhere‟ education.
       A user must have access, via the Internet at any time to the appropriate
  20   components/functions anytime and irrespective of location or device. Please             Compliant     E         2         LOTs 1 and 3        Please refer to our extended response to Question 20 in Appendix 1 for a full overview.
       describe the environment and how security/privacy is dealt with and how you
       manage individual and group access and restrictions.

The Learning Platform/VLE must fully support:
       The e-Strategy – Harnessing Technology: Transforming Learning and Children‟s
       Services.
       Every user should have access to a personal workspace capable of supporting an e-
  30   portfolio and access to collaborative tools.                                       Compliant          E         3             LOT 1           Please refer to our extended response to Question 30 in Appendix 1 for a full overview.
       Every school should have integrated learning and management systems
       (comprehensive suite of learning platform technologies). How is your company going
       to respond to any new Government approach?
  40   Becta‟s „4 layer architecture‟ for ICT in education (or equivalent)                Compliant          D                       LOT 1           Please refer to our extended response to Question 40 in Appendix 1 for a full overview.


The implications for the solution provided by the successful vendor include:

       a road map for future development with details of resource implications, both for staff
  45                                                                                           Compliant     E         3           All LOTs          Please refer to our extended response to Question 45 in Appendix 1 for a full overview.
       and funding.
       the need to recognise and address the issues surrounding on-going development
       and upgrade pathways for the delivery of the functionality of the various components
  50   currently identified with the definition of an MLE/Learning Platform, MIS or added      Compliant     E         1           All LOTs          Please refer to our extended response to Question 50 in Appendix 1 for a full overview.
       value functionality.

       catering for the expansion of the VLE/Learning Platform definition as end-user
       experience and the market place matures.
  60   The current definition is not 'fixed in stone' and responds to current and developing   Compliant     E         2             LOT 1           Please refer to our extended response to Question 60 in Appendix 1 for a full overview.
       strategies – the successful vendor‟s solution must recognise this in terms of its
       architecture, design and functionality.
       providing mechanisms for managing issues and developing appropriate remedies -
  70                                                                                           Compliant     E         3           All LOTs          Please refer to our extended response to Question 70 in Appendix 1 for a full overview.
       and communicating these to relevant parties in a timely and efficient manner.
       undertaking research and providing case studies of good practice without
  80                                                                                           Compliant     D                     All LOTs          Please refer to our extended response to Question 80 in Appendix 1 for a full overview.
       commercial bias.
       the need to recognise and address the issues surrounding the change management,
       and its magnitude in implementing new ways of working as part of the introduction of
       the Learning Platform/VLE, MIS or Resources into the school environment, and its
       impact on the culture of learning.
  90   Change management shall be pervasive throughout the vendor‟s proposal                Compliant     E   2    All LOTs    Please refer to our extended response to Question 90 in Appendix 1 for a full overview.
       especially, but not exclusively, in components such as: Legacy systems, Installation
       & configuration, Support & management, Continuing Professional Development,
       Documentation, Quality Assurance, Interoperability and anywhere else as
       appropriate.

E2BN is seeking a solution that gives:
       a real commitment to maximising educational opportunity with a demonstrated track
 100                                                                                         Compliant    E   2    All LOTs    Please refer to our extended response to Question 100 in Appendix 1 for a full overview.
       record.
       a collaborative relationship on all levels (between schools, between vendor and
 110                                                                                         Compliant    E   2    All LOTs    Please refer to our extended response to Question 110 in Appendix 1 for a full overview.
       schools, vendor and LA, vendor and E2BN, etc).

                                                                                                                               UniServity‟s includes software upgrades within the costs of the annual licence agreement. This
       guarantees of future-proofing, so that the product will be integrated with new                                          transparent approach ensures that the learning platform is integrated with new technologies, resources
                                                                                                                               and functionality as they emerge for no additional cost to the customer for the life of the contract. For an
 120   technologies, resources and functionality as they emerge, at no additional cost to the Compliant   E   3    All LOTs
                                                                                                                               overview of how UniServity‟s change management processes help to prioritise and focus product
       customer, for the life of the contract.                                                                                 development please refer to our extended response to Question 90 in Appendix 1. Please also refer to our
                                                                                                                               extended response to Question 45 in Appendix 1 for an overview of UniServity's product roadmap.


                                                                                                                               UniServity recognises the economies of scale across the E2BN region. Given that there are more than
                                                                                                                               2,500 schools and more than 800,000 learners across the E2BN region, UniServity would propose:-

                                                                                                                               - A sliding scale of annual licence charges based on the scale of the take up.
 130   recognition of the economies of scale, and details of how they will be implemented.   Compliant    E   3    All LOTs
                                                                                                                               - A range of trainingoptions for schools and Local Authorities to consider depending on the resources
                                                                                                                               available locally.

                                                                                                                               Please refer to our response to the learning platform shopping basket for full details.


                                                                                                                               UniServity has established partnerships with numerous „best of breed‟ partners that cover a range of
                                                                                                                               areas including:-

                                                                                                                               Content Partners – UniServity has established integration with a wide range of popular content within our
                                                                                                                               learning platform solution including Espresso, 2 Simple & Education City. For further details of
                                                                                                                               UniServity's content partnerships please refer to our extended response to Question 470 in Appendix 1.

                                                                                                                               Application Partners – UniServity has a track record of integration with popular MIS providers including
                                                                                                                               Capita, Serco & RM. For details of this please refer to our extended response to Question 30 in Appendix
                                                                                                                               1. In addition, UniServity and Microsoft work in close alliance to help bring leading edge Microsoft
       management and integration of „best of breed‟ solutions from numerous other
 140                                                                                         Compliant    E   2    All LOTs    technology to further learning. We are working closely with Microsoft to align our future learning
       vendors, and a willingness to work with other vendors with regard to this.                                              platform technology with Microsoft's future learning technologies. This will mean „Life‟ will work as part
                                                                                                                               of Microsoft Sharepoint or Microsoft Uluru. We will also provide access to Microsoft‟s Live@EDU email
                                                                                                                               service as part of our „Life‟ product release in August 2011.

                                                                                                                               Managed Service Integrators – UniServity works in partnership with a range of managed service
                                                                                                                               integrators including Northgate, VT, Agilisys, Centerprise & European Electronique to provide managed
                                                                                                                               service offerings for schools.

                                                                                                                               UniServity is happy to commit to working with other partners as required by E2BN, the LA‟s and schools
                                                                                                                               in the region.

       A solution that is learner-centric; please demonstrate your approach to this, with
 150                                                                                         Compliant    E   3   LOTs 1 & 3   Please refer to our extended response to Question 150 in Appendix 1 for a full overview.
       examples of how it is being put into operation.
Business Benefit Potential From the Potential Supplier
                                                                                                                          We are an education company first and foremost, and our approach is underpinned by sound pedagogy,
                                                                                                                          driven by our passion to help improve teaching and learning outcomes for all learners.

                                                                                                                          As a Learning Platform specialist, UniServity‟s team is dedicated to the Learning Platform market. A large
                                                                                                                          proportion of the team are ex-teachers and school senior management with a real understanding of the
                                                                                                                          change management issues involved in successfully implementing and using a Learning Platform.

                                                                                                                          As a BECTA approved learning platform provider, UniServity‟s learning platform meets all of the
                                                                                                                          mandatory functionality required under the BECTA Learning Platform framework. However, for
                                                                                                                          UniServity, Learning Platforms are about teaching and learning, not technology. The success of this
                                                                                                                          project will be measured by its impact on teaching and learning outcomes, and for this to happen it is
       The vendor shall give a commitment to, and suitable philosophy for, the education                                  about changing the culture of the way teachers and learners work; a change management exercise not an
 160                                                                                          Compliant   D   All LOTS
       market place.                                                                                                      IT project.

                                                                                                                          We believe the challenge lies in personalising learning to ensure engagement, interaction and
                                                                                                                          participation. To achieve this, attractive, easy to use and familiar tools are essential, as is giving learners
                                                                                                                          and teachers access to a wide range of communities to facilitate authentic learning, real experiences,
                                                                                                                          community and parental involvement and collaborative opportunities across local, regional and
                                                                                                                          international boundaries. Opportunities for learners to collaborate need to be the same whether the
                                                                                                                          learner is always based in the same school, or regularly moving between different schools in the area.

                                                                                                                          This philosophy underpins the design of the UniServity Learning Platform, and we believe represents an
                                                                                                                          excellent fit to the strategic vision outlined by E2BN.

                                                                                                                          UniServity‟s sales team will work in partnership with schools, LAs and E2BN to provide a flexible sales
                                                                                                                          approach. UniServity anticipates working in partnership with E2BN and its LAs to proactively market the
                                                                                                                          learning platform solution to E2BN schools, stressing the educational and collaborative benefits offered
                                                                                                                          by our learning platform solution and the partnership working with E2BN and its LAs. We have provided
 170   Flexible approach to saleability.                                                      Compliant   D   All LOTS    sliding economies of scale for our annual licence costs and a range of training options to reflect the
                                                                                                                          needs and resources available within the school & LA. Please refer to our response to the learning
                                                                                                                          platform shopping basket for details. We would also be happy to discuss a range of payment terms with
                                                                                                                          schools and Local Authorities including deferred or split payments to fit in with budget cycles as
                                                                                                                          required.


                                                                                                                          UniServity places huge importance on working flexibly in partnership with educational stakeholders and
                                                                                                                          learning institutions in developing and enhancing added value learning platform components.
       The vendor shall give details about its commitment to working flexibly with
 180   educational stakeholders, and individual learning institutions in developing further   Compliant   D   LOT 1 & 3   Please refer to our extended responses to Questions 50 & 110 in Appendix 1 for full details, along with
       Learning Platform/VLE components and functionality which offer added value.                                        our extended response to Question 90 which outlines details of the change management processes we
                                                                                                                          use when working with schools and Local Authorities to develop our learning platform solution.



                                                                                                                          UniServity recognises that within the UK Education Market place, budget cycles do not always fit in a
                                                                                                                          timely fashion with the need for a swift and effective implementation. On this basis, we have worked with
                                                                                                                          a number of our Local Authority and school partners to split and/or defer payments to ensure that our
                                                                                                                          learning platform solution can be implemented in a timely fashion and not delayed due to the budget
       The vendor shall give examples of an understanding of the business processes of                                    cycle.
 190                                                                                          Compliant   D   All LOTS    We also recognise the need for demonstrating 'best value for money' particularly in the current economic
       the UK education market place.
                                                                                                                          climate. Best value for money does of course not necessarily mean the cheapest solution, but we have
                                                                                                                          undertaken a variety of research demonstrating both the cost savings that can be made by using learning
                                                                                                                          platforms (e.g. compared to paper costs for circulating governor agendas, parental communication etc)
                                                                                                                          and the learning outcomes made. We would be more than happy to share this research with E2BN as
                                                                                                                          required.
                                                                                                                            We believe there are a number of demonstrable benefits that schools and Local Authorities receive from
                                                                                                                            being supported in this way:-
                                                                                                                            - Economies of scale providing best value for money - schools will benefit from considerably reduced
                                                                                                                            pricing compared to list price costs for annual licence costs as outlined in our response to the learning
                                                                                                                            platform shopping basket.
                                                                                                                            - Schools and Local Authorities will benefit from sharing training and support approaches, saving
       The vendor shall give details where there is demonstrable benefit for the schools                                    money, time and providing a local knowledge base ensuring the sustainability of the project. As part of
 200                                                                                         Compliant   D       All LOTS
                                                                                                                            this approach UniServity will provide E2BN and each participating LA their own learning platform hub for
       and places of learning already being supported in a similar fashion.
                                                                                                                            no additional charge which can be used to share information with the public, unite schools, disseminate
                                                                                                                            and communicate information to all schools from a central location and encourage collaboration between
                                                                                                                            all schools involved in the project.
                                                                                                                            - A common learning platform solution will enable collaboration between schools and learners involved
                                                                                                                            in the project wherever they are in the E2BN region widening learning opportunities for learners and
                                                                                                                            building communities of connected learners across the region.



       The vendor should provide innovative as well as tried and tested proposals for
 210                                                                                         Compliant   D       All LOTS   Please refer to our extended response to Question 210 in Appendix 1 for a full overview.
       income generation.


Performance and Benchmark Parameters
                                                                                                                            The fully hosted web-based nature of the UniServity learning platform means that there is no limitation to
                                                                                                                            the number of learners per institution within the learning platform. UniServity has got schools of all
       Please describe what limitations there are in respect of number of learners per
 220                                                                                         Compliant   E   3   All LOTS   sizes, from rural schools of 30 learners to Secondary schools with more than 2,000 learners successfully
       institution.                                                                                                         using our solution. We have more than 1.5 million users across 2,500 schools actively using our learning
                                                                                                                            platform solution.

                                                                                                                            The UniServity learning platform is currently used by more than 1.5 million active users, and the
                                                                                                                            technology used is more than sufficiently capable to deal with the needs of E2BN Schools. As outlined in
                                                                                                                            our response to Question 220, we support a wide range of educational establishments of all sizes.

 230   The vendor‟s solution shall be scalable to support ranges of discrete institutions.   Compliant   E   2   All LOTS   The technical architecture of the learning platform has been designed to scale globally. All component
                                                                                                                            parts are configured to readily integrate new hardware in order to provide easily scalable technology.
                                                                                                                            UniServity use a range of monitoring and capacity-planning tools to ensure the management and timely
                                                                                                                            upgrade of any additional capacity.




                                                                                                                            UniServity agrees a detailed Service Level Agreement (SLA) with each Local Authority and school partner
                                                                                                                            that we work with which will include agreed availability targets. Please refer to our extended response to
                                                                                                                            Question 3490 in Appendix 1 for our draft SLA. We are happy to work with E2BN on a range of options
                                                                                                                            including the possibility of reward payments for availability targets being met. Alternatively, if Local
       The vendor‟s solution shall meet or exceed an availability target as agreed by any                                   Authorities wish to use the approach of 'service credits' as outlined in the current Becta Learning
       customer under the framework. E2BN would expect a high availability but with                                         Platform Framework we are happy to adopt this approach as well.
 240                                                                                        Compliant    E   1   All LOTS
                                                                                                                            Our standard availability would be based on access to the Product at a level of 99.5% between the hours
       options for clients. E2BN are keen to reward and would like to explore this approach
                                                                                                                            of 8am and 8pm (Monday to Sunday) and 97% at all other times. For the purpose of this warranty,
       rather than a 'service credit' approach in the event of any failure by the vendor.
                                                                                                                            technical breaks in service not exceeding three minutes shall not be deemed to amount to non-access,
                                                                                                                            provided no more than two breaks occur within one hour. However, we would anticipate discussing the
                                                                                                                            individual Service Level Agreement requirements and rewards/penalties with E2BN and the Local
                                                                                                                            Authorities.
                                                                                                                               There are no limits on the amount of storage that each user can have. UniServity's hosted solution
                                                                                                                               already deals with the storage space requirements of more than 1.5million active users, and is fully
                                                                                                                               scalable as required.

                                                                                                                               We would be more than happy to provide the capacity of 100GB of storage space per user from day one if
                                                                                                                               required and if budgets permit. However, in our experience learners will require significantly less space
                                                                                                                               in the early stages of deployment. Therefore to minimise the costs and investment made by E2BN in
                                                                                                                               unused storage space, we have provided an entry level price in the learning platform shopping basket
                                                                                                                               based on an average of 100Mb per user.
                                                                                                                               Storage space can be aggregated across schools in a group purchase. This means that, if required,
 250   Each user shall have at least 100gb of personal learning space.                         Compliant    E   2    LOT 1
                                                                                                                               different schools can be provided with different amounts of storage space and within schools users can
                                                                                                                               also be allocated different amounts of storage space depending on individual requirements.

                                                                                                                               As memory prices continue to fall it is normally more cost effective for schools & Local Authorities to
                                                                                                                               purchase additional space when needed rather than in advance. However, if schools or LAs wants to
                                                                                                                               increase or reduce the initial amount of user space provided we would be more than happy to amend our
                                                                                                                               pricing as appropriate based around the charges shown in our response to Question 260 below.




                                                                                                                               UniServity's can offer E2BN schools additional storage space at a cost of just £5.00 per 100Gb per
                                                                                                                               annum, enabling additional space to be added by schools at a minimal cost. As outlined in our response
                                                                                                                               to Question 250, as storage space continues to fall in price it is normally more cost-effective for schools
 260   The cost of additional learning space per user shall be minimal, with flexibility.      Compliant    E   3    LOT 1     and LAs to buy additional storage space when it is required rather than in advance. As part of the
                                                                                                                               partnership we would want to create with E2BN, we will commit to price additional storage requirements
                                                                                                                               on a transparent cost-plus basis so that E2BN, the LAs and schools can benefit from any future
                                                                                                                               reductions in £cost/Gb storage prices.

       The vendor‟s solution shall support the option for presentation/interface to be tailored
 280                                                                                            Compliant   E   3    LOT 1     Please refer to our extended response to Question 280 in Appendix 1 for a full overview.
       by the end-user and to the end user‟s capability.

Framework Arrangements

       The successful vendor shall be able to offer a bespoke pricing package to individual                                    UniServity is offering flexible bespoke pricing based on a sliding scale of of user licence charges and
 290   educational stakeholders such as collaborative partnerships, consortia, or individual Compliant      E   3   All LOTS   based on the individual needs of the LA and/or school. Please refer to our response to the learning
       learning institutions, of all phases related to the contractual pricing within this tender.                             platform shopping basket for full details.


                                                                                                                               UniServity can confirm that it will not exceed prices quoted in the learning platform shopping basket
       Prices quoted in the pricing matrix may not be exceeded to individual users but                                         which includes a sliding scale of user licence charges based on the size of the project. Additional
 300                                                                                           Compliant    E   3   All LOTS
                                                                                                                               discounts are offered on a sliding scale of user licence charges and we would be happy to discuss
       additional discounts should be offered for larger or innovative orders.
                                                                                                                               alternative flexible pricing solutions based around the particular solution required by the school or LA.

                                                                                                                               UniServity can confirm that it will review the learning platform components already in place when
       The successful vendor should factor other learning platform components already                                          determining the appropriate solution for schools or LAs. The modular approach offered by 'Life' the next
 310                                                                                           Compliant    D       All LOTS
                                                                                                                               generation UniServity learning platform will fit well with this approach. Please refer to our extended
       used by schools into their solution.
                                                                                                                               response to Question 60 for details.

                                                                                                                               UniServity wholly agrees with the need for school choice. In our extended response to Question 60 in
       The vendor should note that the insistence on implementing equivalent learning                                          Appendix 1, we outline how our solution is developing in response to growing maturity within the
 320   platform components to those already in use in a school, without a reduced price,       Compliant    E   3    LOT 1     learning platform market and how the different modules within 'Life' will enable school choice
       will be a major barrier to successful implementation.                                                                   accordingly. As outlined in our response to Question 300 we will base the solution and pricing according
                                                                                                                               to the particular requirements and needs of each school & LA.


       For users who wish to retain digital assets that have been created or stored within
       the learning platforms or other systems already used by schools, the successful
 330   solution shall provide a simple, effective and appropriate means to import these into   Compliant    E   3    LOT 1     Please refer to our extended response to Question 330 in Appendix 1 for a full overview.
       their own area within the new solution. A solution which permits this to be achieved
       on a bulk or cohort basis would be particularly favoured in this regard.
       The vendor shall detail how and who is responsible for setting up new accounts and
       defining profiles for users and the subsequent management of accounts. The ease
 340   of achieving this and levels of training required will be factors in determining the Compliant      E   3   All LOTS    Please refer to our extended response to Question 340 in Appendix 1 for a full overview.
       usability for administrators (where a Shibboleth-enabled Identity Provider will be
       available at Local Authority or RBC level recognition would be expected)
       The vendor should provide technical details and where possible show past
                                                                                                                               UniServity has significant experience of migrating digital assets from existing learning platforms to the
       experience of how digital assets stored in any of the existing learning platforms can
 350                                                                                           Compliant   E   3   LOT 1 & 3   UniServity learning platform. Please refer to our extended response to Question 330 in Appendix 1 for full
       be migrated to a new Service. Details should include time, resources required and                                       details including examples, resources and time required.
       from where, and a breakdown of any costs.

Learning Platform/VLE Component

       The vendor shall describe how its solution is not just a reactive data-repository
 360   linking disparate systems, but instead provides coherent, pro-active management of Compliant        E   2    LOT 1      Please refer to our extended response to Question 360 in Appendix 1 for a full overview.
       a user's/individual‟s personalised learning plan and space, including assessment.

                                                                                                                               In our experience, the learner's web 2.0, media rich e-portfolio, including a range of collaborative tools is
       The vendor shall explain what makes the Learning Platform/VLE learner-centred,                                          what makes it learner centric. The key is changing learning platform use from purely being a content
                                                                                                                               delivery system to one where students are involved in collaborative opportunities and the co-
 370   describing what features and facilities are available to learners to engage and excite Compliant    E   2    LOT 1
                                                                                                                               construction of the knowledge using their e-portfolios and tools such as wikis and blogs. Please refer to
       them, enabling better outcomes for the individual.                                                                      our extended response to Questions 150, 360 & 1990 in Appendix 1 for full details and examples of how
                                                                                                                               learners are successfully using the learning platform in this way.

                                                                                                                               The UniServity learning platform provides support to minimise the impact on teachers and other
                                                                                                                               stakeholders, reducing workload in a number of ways:-
                                                                                                                               - opportunities for collaborating with teachers and learners from other learning establishments, reducing
       The vendor shall explain how the Service supports teachers and other stakeholders,                                      the workload for teachers by spreading the workload and encouraging student involvement in co-
 380                                                                                      Compliant        D        LOT 1
       providing the potential for a reduction in workload.                                                                    construction of the learning. Please refer to our extended response to Question 1990 for examples of this
                                                                                                                               taking place.
                                                                                                                               - UniServity provides a range of additional supporting resources that are designed to reduce teacher
                                                                                                                               workload including monthly best practice newsletters that share good practice, regular user groups, an
                                                                                                                               Our open architecture enables us to continually provide new functionality for our customers to choose
       The vendor shall explain how the Learning Platform/VLE enables a flexibility in                                         from. The approach is driven by pedagogical requirements and by the demands of our user base. It is
       architecture which allows full response to the continually emerging pedagogical and                                     managed and contributed by UniServity, its customers and partners. Such examples will include
                                                                                                                               modules to integrate with examination boards, integration with email and calendaring systems using
       information-rich opportunities from new learning technologies; e.g.
 390                                                                                       Compliant       E   1    LOT 1      open standards.
       interfacing with examination boards and the emergence of onscreen/online testing                                        As UniServity embraces the fundamentals of cloud computing we are able to constantly keep our
       and examinations. The vendor shall explain how interfacing with existing e-mail and                                     product, functionality and interface updated with the latest thinking and trends. If you have existing
       calendar systems is enabled.                                                                                            systems such as calendaring and e-mail, you can use one of our existing open modules to integrate that
                                                                                                                               functionality into the VLE environment.

       The vendor shall give details about the Service‟s current capabilities as a basis for
 400                                                                                           Compliant   D        LOT 1      Please refer to our extended response to Question 400 in Appendix 1 for a full overview.
       the published development path.
       The vendor shall give details about the anticipated upgrade path for the Service,                                       Please refer to our extended response to Question 45 in Appendix 1 for an overview of UniServity's
 410   along with the programme of planned upgrades/enhancements together with                 Compliant   E   3    LOT 1      anticipated upgrade path and our planned upgrades and enhancements roadmp. As a fully hosted
       warranties.                                                                                                             managed service no hardware warranties would be required by schools/LAs.
                                                                                                                               As a fully hosted solution, the UniServity learning platform is accessible from any standards compliant
                                                                                                                               internet-enabled devices supporting HTML 4.01 and CSS 2.0., such as PCs, MACs and hand-held mobile
                                                                                                                               devices.

                                                                                                                               The learning platform requires no special software on the user‟s PC. The only hardware needed by a user
                                                                                                                               or administrator is an Internet ready PC or other device (e.g. PDA, mobile phone) with a standards based
                                                                                                                               internet browser installed. The UniServity Learning Platform can either be hosted in the UniServity
                                                                                                                               managed data centre or alternatively hosted locally within a LA or 3rd party data centre as required.
      The vendor shall give details about the overall capacity of the Service including                                        With regards to scalability the UniServity learning platform is currently used by more than 1.5 million
420                                                                                           Compliant     E      2   LOT 1
                                                                                                                               active users, and the technology used is more than sufficiently capable to deal with the needs of LAs and
      sizing requirements/pre-requisites as well as options.
                                                                                                                               schools in the E2BN region.

                                                                                                                               The technical architecture of the learning platform has been designed to scale globally. All component
                                                                                                                               parts are configured to readily integrate new hardware in order to provide easily scalable technology.
                                                                                                                               UniServity use a range of monitoring and capacity-planning tools to ensure the management and timely
                                                                                                                               upgrade of any additional capacity.




      The vendor shall describe the Service‟s ability to produce detailed management
430   reports, both ad-hoc and standardised; e.g. detailed reports drilling down to which      Compliant    E      2   LOT 1   Please refer to our extended response to Question 430 in Appendix 1 for a full overview.
      students have accessed which pages in the last week.
      The vendor shall explain the Service‟s flexibility in outputting information. This would
      include its printing and exporting functionality.                                                                        Please refer to our extended response to Question 430 in Appendix 1 for an overview of standard,
      Printing management options;                                                                                             bespoke and user generated reports generated within the UniServity learning platform and how reports
                                                                                                                               can be exported and printed.
      Export options and formats;
                                                                                                                               We would be more than happy to work with E2BN and the Local Authorities and schools to build
440   Pre-defined reports;                                                                     Compliant    E      2   LOT 1
                                                                                                                               additional bespoke reports if required.
      Describe the standard reports supplied with the Learning Platform/VLE;          Bespoke
      reports - describe the process of requesting bespoke reports;           End-user
      generated reports = describe the process for end-users being able to generate their
      own reports.
      The vendor shall describe generic support for links to other VLEs which are
450                                                                                            Compliant    E      3   LOT 1   Please refer to our extended response to Question 450 in Appendix 1 for a full overview.
      institution-centred.
                                                                                                                               Please refer to our extended response to Questions 450 & 330 in Appendix 1 for an overview of
      The vendor shall describe generic support for links to other VLEs which are learner-
460                                                                                        Compliant        E      3   LOT 1   UniServity's approach to integrating with and migrating data from existing VLEs which are both
      centred.                                                                                                                 institution and learner centred.
      The vendor shall give details about generic support for linking to learning resources                E+D38
470                                                                                           Compliant      9
                                                                                                                   3   LOT 1   Please refer to our extended response to Question 470 in Appendix 1 for a full overview.
      published by other vendors.
                                                                                                                               The UniServity learning platform supports all common file format types except for .EXE, .BAT, COM,
                                                                                                                               .JAR, .ASP. This is a security measure to prevent potentially harmful viruses entering the system.
      The vendor shall give details about the content material types whose integration are
480                                                                                        Compliant        E      3   LOT 1
                                                                                                                               If schools have a file type not yet supported by the UniServity learning platform, we will be happy to
      not supported.
                                                                                                                               investigate creating an extension for it.


      The vendor shall give details about the range of learning resources included within
490                                                                                           Compliant     E      3   LOT 1   Please refer to our extended response to Question 490 in Appendix 1 for a full overview.
      the Learning Platform/VLE.
                                                                                                                               UniServity has extensive experience of integrating 3rd party materials from a range of commercial
                                                                                                                               suppliers.

                                                                                                                               The UniServity Learning Platform supports all IMS QTI 1.2 (Questions and Tests Interoperability) content
      The vender shall ensure that E2BN and NEN resources are available; please                                                as individual assessment items, or banks of assessment items and is also fully SCORM 1.2 and 2004
500                                                                                           Compliant     E      3   LOT 1
                                                                                                                               compliant beyond the mandatory requirements of the Becta Learning Platform framework, supporting any
      describe how this will be achieved.
                                                                                                                               SCORM object from other providers. Please refer to our extended response to Question 470 for further
                                                                                                                               details and how we would look to work in partnership with E2BN for integrating specific NEN & E2BN
                                                                                                                               materials as required.
       The vendor shall give details about the process for inclusion of new resources and
 510   indicative number of new resources which individual institutions or the LAs can add     Compliant   D       LOT 1   Please refer to our extended response to Question 510 in Appendix 1 for a full overview.
       to the system each year as part of the core service.
       The vendor shall give details about interoperability with other networked systems                                   UniServity's optional Parental Engagement solution provides users with a view of registration and
                                                                                                                           attendance data taken in the MIS. Parents will view this data (along with other data such as timetable,
       such as: - E-registration (incorporation of E-registration systems and devices within
 520                                                                                         Compliant     E   3   LOT 1   assessment, behaviour & SEN) in a dedicated Parent portal, while students, teachers and school
       the Learning Platform/VLE, and generation of attendance data for teachers, students                                 management staff will be able to view appropriate registration and attendance data via their learning
       and statutory returns).                                                                                             platform login. Please refer to our extended response to Question 30 in Appendix 1 for full details.

       The vendor shall give details about interoperability with other networked systems
       such as:
       - CCTV systems (allowing remote real-time view of images from cameras by
                                                                                                                           UniServity is currently involved in a number of BSF projects (including Blackburn-with-Darwen, Bolton &
       authorised users),                                                                                                  St Helens) where integration of the UniServity learning platform with other networked systems such as
       - Cashless systems (incorporation of cashless tills systems, where these are used by                                CCTV, cashless catering & environmental systems will form a key part of the solution.
 530   schools, integration with MIS data of Free School Meals (FSM) and provision of       Compliant      D       LOT 1   With these projects, it has become apparent that interoperability requirements are often product specific.
       reports on cafeteria consumption for students, parents and schools as part of the                                   On this basis, we would be happy to commit to reviewing specific interoperability requirements of
                                                                                                                           networked systesm with E2BN, the Local Authorities and schools to help define particular solution
       Healthy School initiative),                                                                                         requirements.
       - Any additional networked services currently used by schools and which integration
       with Learning Platform/VLE would provide considerable educational and workforce
       reform benefits to the schools.


The Vendor's Solutions shall provide a suitable user experience which enables the learner:

 540   to extend learning beyond the classroom and traditional timetables.                     Compliant   E   3   LOT 1   Please refer to our extended response to Question 540 in Appendix 1 for a full overview.
 550   to submit and track electronic activities and artefacts for assessment.                 Compliant   E   1   LOT 1   Please refer to our extended response to Question 550 in Appendix 1 for a full overview.
       to manage their personalised learning using tools such as tasks, diaries, reminders
 560                                                                                           Compliant   E   3   LOT 1   Please refer to our extended response to Question 560 in Appendix 1 for a full overview.
       and files often through personalised home pages.
       to be able to add additional functionality, such as peer review comments, ratings and
 570   other forms of interaction to the work produced as part of their personalised home      Compliant   E   1   LOT 1   Please refer to our extended response to Question 570 in Appendix 1 for a full overview.
       pages.

                                                                                                                           Learners can easily view their progress in relation to their peers in their school or beyond in a number of
                                                                                                                           ways in the learning platform:-

                                                                                                                           - With any piece of work set within the learning platform by a teacher, they can choose to let learners
                                                                                                                           view and comment on each other‟s work as appropriate. This can be cross-establishment if the learner is
       to view their progress relative to their current peers i.e. those who are working                                   involved in 14-19 studies for example.
 580   towards the same recognised qualification or assessment in their school and beyond Compliant        D       LOT 1
                                                                                                                           - Personal spaces can be used by learners to track their own learning progress. Schools can choose to
       in the Local Authority.                                                                                             let learner‟s view and comment on each other‟s personal spaces enabling a collaborative approach to
                                                                                                                           learning and helping learners to track their own progress in relation to their peers.

                                                                                                                           - Electronic mark sheets that track student progress, can be shared as appropriate by teachers enabling
                                                                                                                           learners to view peers‟ results in comparison to their own.
                                                                                                                           For further details please refer to our extended response to Question 640 in Appendix 1.


       to set and evaluate their personal targets and reports in consultation with their
 590                                                                                           Compliant   E   2   LOT 1   Please refer to our extended response to Question 590 in Appendix 1 for a full overview.
       teachers, mentors and carers.
                                                                                                                               All files that are uploaded to the UniServity learning platform will remain on it until an authorised user
                                                                                                                               chooses to remove it. All files are then backed up and restored within the software. This is managed
                                                                                                                               through a recycle bin.

                                                                                                                               When users delete files they get put into a recycle bin from which users and administrators can restore
       to request delivery of a file that was previously known to exist within the platform so                                 them. In the same way that the Windows recycle bin works, if users empty the recycle bin the file is
 600                                                                                             Compliant   D       LOT 1
                                                                                                                               permanently lost.
       that it is returned automatically.
                                                                                                                               Learners can therefore either retrieve files they have removed, or if the file is an area controlled by a
                                                                                                                               teacher or other authorised user, request delivery of it using one of the many communication tools in the
                                                                                                                               learning platform (such as messaging, email etc).


                                                                                                                               UniServity keeps a full back up of all data for disaster receovery purposes, enabling a full system restore
                                                                                                                               in the event of any catastrophic failure. A “Recycle Bin” facility is built into the learning platform as
       to retrieve files from the backup system - to include files created up to two years
 610                                                                                             Compliant   E   2   Lot 1&3   outlined in our response to Question 600. This will keep all deleted files available for an unlimited period
       previously.                                                                                                             of time until the recycle bin is emptied.




Enables the teacher:

                                                                                                                               As a fully hosted solution, all communication, learner management, curriculum planning activities and
                                                                                                                               tools within the learning platform can be accessed via any standards based internet browser anytime,
       to access communication, learner management and planning tools in and outside                                           anywhere. For an overview of the communication tools provided within the UniServity learning platform
 620                                                                                             Compliant   E   2   LOT 1
                                                                                                                               please refer to our extended response to Question 2000 in Appendix 1. For an overview of the learner
       school.
                                                                                                                               management and planning tools provided within the learning platform please refer to our extended
                                                                                                                               responses to Questions 640, 1070 & 2390 in Appendix 1.


 630   to structure, set and collect learner work with simple drag and drop functionality.       Compliant   E   3   LOT 1     Please refer to our extended response to Question 630 in Appendix 1 for a full overview.

       to view and track student progress relative to their own, their peers' and previous
 640                                                                                             Compliant   E   2   LOT 1     Please refer to our extended response to Question 640 in Appendix 1 for a full overview.
       peers' levels.
 650   to select whether to allow pupils to access their peers‟ performance and targets.         Compliant   E   1   LOT 1     Please refer to our extended response to Question 650 in Appendix 1 for a full overview.


                                                                                                                               UniServity's optional Parental Engagement solution gives teachers the ability to view and track key
       to view and track student information from the MIS, to include attendance, school
 660                                                                                             Compliant   E   1   LOT 1     information taken from the MIS including Attendance, Behaviour & Assessment. For an overview please
       behaviour, etc.                                                                                                         refer to our extended response to Question 30 in Appendix 1.

 670   to construct and set learner intervention reminders.                                      Compliant   E   1   LOT 1     Please refer to our extended response to Question 670 in Appendix 1 for a full overview.
       to share resources and planning with colleagues, and to create and share plans for
 680                                                                                             Compliant   E   2   LOT 1     Please refer to our extended response to Question 680 in Appendix 1 for a full overview.
       individual learners or groups.

                                                                                                                               All materials that have been created locally can be uploaded into the UniServity learning platform and
                                                                                                                               shared amongst different groups/classes.

                                                                                                                               The learning platform supports all IMS QTI 1.2 (Questions and Tests Interoperability) content as
                                                                                                                               individual assessment items, or banks of assessment items. The learning platform also supports
       to import material (bought in or locally developed) designed for individual learners or                                 Shibboleth, enabling integration with other Shibboleth compliant content.
 690                                                                                           Compliant     E   1   LOT 1
       groups.
                                                                                                                               The learning platform is also fully SCORM 1.2 and 2004 compliant beyond the mandatory requirements of
                                                                                                                               the BECTA Framework, supporting any SCORM object from other providers.
                                                                                                                               UniServity also works with a wide range of 3rd party and other Web 2.0 content providers to provide
                                                                                                                               authenticated access to their content through the UniServity Learning Platform. For a full overview and
                                                                                                                               examples of this please refer to our extended responses to Question 470 & 980 in Appendix 1.



       to construct, import and set assessments that can be auto-marked according to rules
 700                                                                                       Compliant         E   2   LOT 1     Please refer to our extended response to Question 700 in Appendix 1 for a full overview.
       laid in electronic terms.
       to search, view and request learning materials from other schools locally or
 710                                                                                       Compliant         E   3   LOT 1     Please refer to our extended response to Question 710 in Appendix 1 for a full overview.
       elsewhere.
                                                                                                                              Schools can easily request a partnership with other local schools which will enable them to search, view
       to search, view and request video-based lesson observation materials from other
 720                                                                                         Compliant     E   1    LOT 1     and request learning materials from other schools including video-based lesson observations. Please
       schools locally or elsewhere.                                                                                          refer to our extended responses to Questions 710 & 680 in Appendix 1 for details.

                                                                                                                              Almost all file types can easily be added to the UniServity learning platform. The most commonly used
                                                                                                                              file types that can be added to the learning platform are:-

                                                                                                                              Flash – .SWF, .FLA, .FLV
                                                                                                                              Video – .WMV, .AVI, .MOV, .MP4, .MPG, .MPEG4, .QT, .M4v
                                                                                                                              Text – .DOC, .DOCM, .DOCX, .DOT, .LOG, .PAGES, .PDF, .PPS. .PPT, .PPTX, .RTF, .TXT, .WPS
                                                                                                                              Picture - .JPEG, .GIF, .BMP . PNG, .TIF
       to construct and use all formats of media file type embedded with the platform;                                        Database – .ACCDB, .ACCDE, .ACCDR, .ACCDT, .DB, .MDB
 730                                                                                         Compliant     E   2    LOT 1
                                                                                                                              Spreadsheet – .XLS, .XLSB, .XLSM, .XLSX, .XLT, .XLTM, .XLTX
       please identify any restrictions.
                                                                                                                              Sound – .MP3, .WAV, .WMA, .FLAC, .AAC, .MID, .RA, .M4a

                                                                                                                              The UniServity learning platform supports all common file format types except for .EXE, .BAT, COM,
                                                                                                                              .JAR, .ASP. This is a security measure to prevent potentially harmful viruses entering the system. If
                                                                                                                              schools have a file type not yet supported by the UniServity learning platform, we will be happy to
                                                                                                                              investigate creating an extension for it.


                                                                                                                              All files that are uploaded to the learning platform will remain on it until an authorised user chooses to
                                                                                                                              remove it. All files are then backed up and restored within the software. This is managed through a
                                                                                                                              recycle bin.

                                                                                                                              When users delete files they get put into a recycle bin from which users and administrators can restore
       to request delivery of a file and learning delivery structure that was previously known                                them. In the same way that the Windows recycle bin works, if users empty the recycle bin the file is
 740                                                                                           Compliant   E   2    LOT 1
                                                                                                                              permanently lost.
       to exist within the platform.
                                                                                                                              Teachers can therefore either retrieve files they have removed, or if the file is an area controlled by
                                                                                                                              another authorised user, request delivery of it using one of the many communication tools in the learning
                                                                                                                              platform (such as messaging, email etc).



Enables those with support and administrative roles:
       to provide direct support to learners and to communicate with other users on a one-
 750                                                                                         Compliant     E   1   All LOTS   Please refer to our extended response to Question 750 in Appendix 1 for a full overview.
       to one or one-to-many basis.
                                                                                                                              Within the UniServity learning platform, a limitless number of groups can be created that support both
                                                                                                                              curriculum and non-curriculum areas. Within these groups all of the tools outlined throughout this
 760   to contribute to adapting and developing learning resources.                          Compliant     D        LOT 1     proposal can be used and resources and information added for members assigned to the group.
                                                                                                                              Administrators and other support staff can easily be assigned rights within these groups for adapting
                                                                                                                              and developing learning resources. Please refer to our extended response to Question 770 for details.

       to lead elements of delivery as per a teacher user by simple, non-technical allocation
 770                                                                                          Compliant    E   1    LOT 1     Please refer to our extended response to Question 770 in Appendix 1 for a full overview.
       of rights.

                                                                                                                              Users can very easily give support staff and administrators the rights to be able to contribute to adapting
 780   to have co-creator rights with teachers over learning objects and their structures.   Compliant     D        LOT 1     and developing learning resources. This will give the administrator co-creator rights with the relevant
                                                                                                                              teacher. Please refer to our extended response to Question 770 in Appendix 1 for further details.


Enables those with leadership responsibilities:
                                                                                                                              The UniServity learning platform operates on a hierarchical structure. This means that users with
                                                                                                                              leadership responsibilities can easily be given the appropriate permissions to manage access rights to
 790   to manage access rights to others‟ folders and files.                                 Compliant     E   2   All LOTS
                                                                                                                              others' folders and files. Please refer to our extended response to Question 770 in Appendix 1 for full
                                                                                                                              details.
 800   to reduce administration and ease organisation.                                       Compliant     E   1   All LOTS   Please refer to our extended response to Question 800 in Appendix 1 for a full overview.
 810   to communicate with parents quickly and efficiently.                                  Compliant     E   3   All LOTS   Please refer to our extended response to Question 810 in Appendix 1 for a full overview.
                                                                                                                                     The UniServity learning platform enables school leaders and other authorised users to generate a wide
       to view which teachers and learners are accessing, sharing and communicating via                                              range of reports including which teachers, learners and other users are accessing, sharing and
 820                                                                                                Compliant   E   1   LOTs 1 & 3
                                                                                                                                     communicating via the learning platform. Please refer to our extended response to Question 430 in
       the platform.
                                                                                                                                     Appendix 1 for a full overview.
       to structure learning resources to suit the particular requirements of each faculty,
 830                                                                                                Compliant   E   2   LOTs 1 & 3   Please refer to our extended response to Question 830 in Appendix 1 for a full overview.
       department or learning group, visually and textually.
 840   to access on-line mentors to support more complex multi-user analysis.                       Compliant   D       LOTs 1 & 3   Please refer to our extended response to Question 840 in Appendix 1 for a full overview.

                                                                                                                                     The UniServity learning platform enables school leaders and other authorised users to generate a wide
       to easily allow for „click and present‟ summary information of whole environment
 850                                                                                                Compliant   E   1   All LOTS     range of reports including summary information of trends for user groups or stages. Please refer to our
       trends per major user group / stage. Check if needed elsewhere                                                                extended response to Question 430 in Appendix 1 for a full overview.




Enables those with education policy leadership responsibilities outside of the individual school:

 860   to reduce administration and ease organisation of communication.                             Compliant   E   2   All LOTS     Please refer to our extended response to Question 860 in Appendix 1 for a full overview.

                                                                                                                                     As outlined in our extended response to Question 860 in Appendix 1, Local Authority & E2BN staff will
                                                                                                                                     each be given access to a central Learning Platform hub as part of our solution. This will give authorised
       to view, collate, analyse and present learner data across whole multiple
 870                                                                                         Compliant          E   1   All LOTS     staff the ability to view, collate and analyse data from multiple schools within their remit. In addition,
       establishments to inform capacity and other estate-wide policy areas (in confidence).                                         UniServity will provide Local Authorities with regular reports detailing a variety of usage trends. Please
                                                                                                                                     refer to our extended response to Question 430 in Appendix 1 for a full overview.



Enables parents:
                                                                                                                                     The fully hosted nature of the UniServity learning platform facilitates parental support of learners via
 880   to support learners when learning takes place via home access.                               Compliant   E   3   LOTs 1 & 3   home access. Please refer to our extended response to Question 540 in Appendix 1 for full details and
                                                                                                                                     examples of parental support for learners.


                                                                                                                                     Many schools using the UniServity learning platform see the benefits of giving parents access to their
                                                                                                                                     child's learning and assessment progress. Many schools achieve parental engagement by allowing
                                                                                                                                     parents to login to the learning platform using their's child's login. This enables the parent to see their
                                                                                                                                     child's learning and progress and to get actively involved in their child's learning. For an overview please
       to view, with linked objectives, appropriately qualified learning objects with or without
 890                                                                                             Compliant      E   2   LOTs 1 & 3   refer to our extended responses to Questions 150 & 540 in Appendix 1.
       assessment criteria attached.                                                                                                 Alternatively, school's can use the optional Parental Engagement solution to provide parents with their
                                                                                                                                     own dedicated login showing information about their child's learning (such as work set and their e-
                                                                                                                                     portfolio home page) and related information taken from the MIS such as their assessment progress. For
                                                                                                                                     an overview please refer to our extended response to Question 30 in Appendix 1.


       to receive SMS or equivalent appropriate update reminders of new learning                                                     The UniServity learning platform includes a range of communication tools such as SMS, instant
                                                                                                                                     messaging, news alerts and email that enable parents to receive update reminders of activities, targets
 900   activities, targets, assessments or relevant information meeting criteria selected by        Compliant   E   1   All LOTS
                                                                                                                                     and other relevant information. For an overview please refer to our extended response to Question 810 in
       the parent, school or learner.                                                                                                Appendix 1.

                                                                                                                                     The Uniservity learning platform offers a powerful, easy to manage environment for creating and
                                                                                                                                     supporting all aspects of a school including community groups, after school clubs, CPD, parent portals,
                                                                                                                                     support groups, societies, PTA and Governors. In fact, from the outset, the learning platform was
 910   to engage with wider school activities through online communication tools.                   Compliant   E   2   All LOTS
                                                                                                                                     designed and developed to support all stakeholders and initiatives within the school community. For an
                                                                                                                                     overview please refer to our extended responses to Questions 810 & 1040 in Appendix 1.




                                                                                                                                     Many schools give parents access to their child's login, enabling parents to view and comment on their
                                                                                                                                     assessment and attainment progress within the learning platform. For a full overview please refer to our
                                                                                                                                     extended responses to Questions 150 & 540 in Appendix 1.
 920   to view and comment on a learner's yearly or module-based attainment.                        Compliant   E   1   LOTs 1 & 3
                                                                                                                                     In addition, the optional UniServity Parental Engagement solution provides parents with their own
                                                                                                                                     dedicated login, providing access to assessment data taken from the MIS and attainment made within the
                                                                                                                                     learning platform. For a full overview please refer to our extended response to Question 30 in Appendix 1.
                                                                                                                           The optional UniServity Parental Engagement solution will provide parents with a view of a wide range of
       to link seamlessly to view any relevant data within the MIS system as defined
 930                                                                                   Compliant   E   3     All LOTS      data taken from the MIS system including assessment, attendance, behaviour, timetable, SEN and GAT.
       appropriate to their need.                                                                                          For a full overview please refer to our extended response to Question 30 in Appendix 1.



Enables the individual, in generic terms:
                                                                                                                           Every user in the UniServity learning platform has a personal 'My Overview' which contains personal and
                                                                                                                           relevant information pushed to the learner such as tasks set, calendar events and news items. This can
 940   to receive „pushed‟ relevant and prioritised information.                       Compliant   E   1     All LOTS      be set as the user's homepage on logging in to the learning platform, removing the need to go and look
                                                                                                                           for the information. For an overview of this please refer to our extended response to Question 560 in
                                                                                                                           Appendix 1.

                                                                                                                           As a fully web based solution, the UniServity Learning Platform is accessible anytime, anywhere from any
 950   to have 24 x 7 x 365 access.                                                    Compliant   E   2     All LOTS      standards compliant internet-enabled devices such as PCs, MACs and a wide variety of hand-held mobile
                                                                                                                           devices, enabling genuine 24*7*365 access.

                                                                                                                           The UniServity learning platform can easily be customised to automatically provide a GUI relevant to the
       to have an automatic GUI relevant to the user, bringing all relevant data and
 960                                                                                   Compliant   E   3    LOTs 1 & 3     user. For an overview of how the GUI can be customised to meet the needs of individual users and bring
       functionality to the user.                                                                                          all relevant data to the user please refer to our extended response to Question 280 in Appendix 1.



                                                                                                                           Every user within the UniServity learning platform is provided with a personal „home space‟ within their e-
                                                                                                                           portfolio where they can tell their personal digital story. This is defined by the content, themes, resources
                                                                                                                           and the images, sounds and videos they choose to share. This Facebook style space is the key to social
                                                                                                                           learning and central to the learner‟s online identity.

 970   to have space that can be personalised.                                         Compliant   E   3    LOTs 1 & 3     Learners can personalise their „home space‟ by changing screen colours, fonts and font sizes using an
                                                                                                                           easy to use WYSIWYG editor. They can also use the embedded sound recorder; include music, video and
                                                                                                                           incorporate other collaborative tools such as Blogs, Wikis, Forums, Surveys and Quizzes. For an
                                                                                                                           overview of how learners can personalise their space to meet their requirements please refer to our
                                                                                                                           extended response to Questions 150 & 360 in Appendix 1.



 980   to have access to relevant and varied Web and content technologies.             Compliant   E   3    LOTs 1 & 3     Please refer to our extended response to Question 980 in Appendix 1 for a full overview.
                                                                                                                           As a fully web based solution, the UniServity Learning Platform is accessible anytime, anywhere from any
 990   to have „anytime, anywhere‟ availability.                                       Compliant   E   3    LOTs 1 & 3     standards compliant internet-enabled devices such as PCs, MACs and hand-held mobile devices,
                                                                                                                           enabling genuine anytime anywhere access.

                                                                                                                           The UniServity learning platform enables a comprehensive tracking of learner's progress. For a full
1000   to have appropriate access to learner tracking.                                 Compliant   E   3   LOTs 1, 2 & 3
                                                                                                                           overview please refer to our extended responses to Questions 360 & 640 in Appendix 1.

                                                                                                                           The UniServity learning platform contains a 'task' tool that enables teachers to easily and quickly set
                                                                                                                           assignments for learners. For an overview of this process please refer to our extended response to
1010   to have appropriate access to assignments.                                      Compliant   E   3    LOTs 1 & 3     Question 1450 in Appendix 1. Once assignments have been set, learners can access them via their
                                                                                                                           personal 'my tasks' menu which can form part of their homepage when logging in to the learning
                                                                                                                           platform. For an overview of this please refer to our extended response to Question 550 in Appendix 1.


                                                                                                                           The UniServity learning platform contains a comprehensive assessment toolset, which enables teachers
                                                                                                                           to assess progress and for students to evaluate their own progress. For an overview of this please refer
                                                                                                                           to our extended response to Question 700 in Appendix 1. In addition, the optional Parental Engagement
1020   to have appropriate access to assessment data.                                  Compliant   E   3   LOTs 1, 2 & 3
                                                                                                                           solution provides parents with their own dedicated login showing them assessment and attainment
                                                                                                                           progress taken from the MIS and learning platform. For an overview of this please refer to our extended
                                                                                                                           response to Question 30 in Appendix 1.

1030   to have appropriate access to courses.                                          Compliant   E   3    LOTs 1 & 3     Please refer to our extended response to Question 1030 in Appendix 1 for a full overview.

1040   to have support for the inclusion of outside interests.                         Compliant   D        LOTs 1 & 3     Please refer to our extended response to Question 1040 in Appendix 1 for a full overview.

1050   to have support for future education/career options.                            Compliant   E   3    LOTs 1 & 3     Please refer to our extended response to Question 1050 in Appendix 1 for a full overview.

1060   to have access to appropriate technical help.                                   Compliant   E   3    LOTs 1 & 3     Please refer to our extended response to Question 1060 in Appendix 1 for a full overview.
1070   to follow individual pathways.                                                  Compliant   E   2   LOTs 1 & 3   Please refer to our extended response to Question 1070 in Appendix 1 for a full overview.



                                                                                                                        The UniServity Learning Platform allows customisation of banners and this area can be used for sharing
                                                                                                                        messages and informing users of CPD events. News items can be added to the front page of the learning
                                                                                                                        platform and messages can be sent that have to be read before they can be deleted.

                                                                                                                        UniServity holds regular regional user groups with all our customers. We focus on training and CPD at
       access to CPD – links to opportunities – pop-ups or banners to inform user of
1080                                                                                   Compliant   D       LOTs 1 & 3   these user groups, and also hold workshops where we welcome feedback and receive recommendations
       relevant CPD events – including free online ICT skills training.                                                 on modifications and upgrades which will be useful to our customers. These events also represent an
                                                                                                                        excellent opportunity for sharing of good practice from local users.
                                                                                                                        Many schools use the learning platform itself as a way of sharing CPD with teaching staff. For an
                                                                                                                        overview and examples of this please refer to our extended response to Question 680 in Appendix 1.




                                                                                                                        The UniServity learning platform enables users to create their own digital content using tools provided
                                                                                                                        within the learning platform, provides authenticated access to a wide range of popular 3rd party digital
                                                                                                                        content and seamlessly integrates a wide range of external web 2.0 content.
                                                                                                                        For an overview of the tools provided within the learning platform that enable users to create their own
1090   access to relevant digital content.                                             Compliant   E   3   LOTs 1 & 3   digital content please refer to our extended response to Questions 400 & 2000 in Appendix 1.
                                                                                                                        For an overview of authenticated 3rd party content that the UniServity learning platform integrates with
                                                                                                                        please refer to our extended response to Question 470 in Appendix 1. For an overview of a range of
                                                                                                                        external web 2.0 digital content that the UniServity learning platform integrates with please refer to our
                                                                                                                        extended response to Question 980 in Appendix 1.


                                                                                                                        Users have access to a range of communication channels within the UniServity learning platform
                                                                                                                        solution. For an overview of the communication tools provided within the learning platform please refer
                                                                                                                        to our extended response to Question 810 in Appendix 1. For users requiring technical support there are
                                                                                                                        a range of communication channels that can be used. Please refer to our extended response to Question
1100   access to relevant communications channels by user.                             Compliant   E   2   LOTs 1 & 3
                                                                                                                        1060 in Appendix 1 for an overview of these. There are also a range of supporting mechanisms that
                                                                                                                        UniServity provides to share best practice examples and provide proactive communication with our
                                                                                                                        customer base including regional user events and monthly best practice newsletters. For an overview of
                                                                                                                        these please refer to our extended response to Question 110 in Appendix 1.


1110   to access incentive schemes to motivate learners.                               Compliant   D       LOTs 1 & 3   Please refer to our extended response to Question 1110 in Appendix 1 for a full overview.

                                                                                                                        There are no limits on the amount of storage that each user & school can have. Please refer to our
1120   to have sufficient on-line storage.                                             Compliant   E   3   LOTs 1 & 3   responses to Questions 250 & 260 for details of the proposed storage space provided and costs of
                                                                                                                        additional storage space.


                                                                                                                        The UniServity learning platform contains a set of tools that are designed to ease work management
                                                                                                                        processes by reducing administration and simplifying the experience for users to find and use resources
                                                                                                                        relavent to them. To facilitate this, each user has a 'My Overview' within their personal my panel which
                                                                                                                        pulls into one place key activities (such as tasks set, calendar events, messages received etc) relevant to
                                                                                                                        the user at that time. For a full overview of this please refer to our extended response to Question 560 in
1130   to access appropriate work-management tools.                                    Compliant   D       LOTs 1 & 3   Appendix 1.
                                                                                                                        Importantly the UniServity Learning Platform is dynamically linked to all major MIS systems used within
                                                                                                                        the E2BN region. From a work management perspective this means that the creation of users and
                                                                                                                        management of groups can be handled via the MIS system, requiring far less administrative work within
                                                                                                                        the school. For an overview of how the MIS integration works and other central user provisioning
                                                                                                                        options can ease administration please refer to our extended response to Question 340 in Appendix 1.



1140   to access appropriate knowledge-management tools.                               Compliant   D       LOTs 1 & 3   Please refer to our extended response to Question 1140 in Appendix 1 for a full overview.
                                                                                                                               Within lesson plans and tasks created in the UniServity Learning Platform, teachers can easily link to
                                                                                                                               external research enabling students to be supported whilst independent research takes place. Many
                                                                                                                               schools also use the Wiki tool in the learning platform as a way of supporting student research, enabling
1150   to access research.                                                                   Compliant    D       LOTs 1 & 3
                                                                                                                               the knowledge co-construction to take place collaboratively over a period of time. For examples of how
                                                                                                                               Wikis are being used within the learning platform please refer to our extended response to Question 2000
                                                                                                                               in Appendix 1.


                                                                                                                               Within the UniServity Learning Platform a limitless number of shared workspaces can be created. Every
                                                                                                                               user can be given linked access to one or many shared spaces which can include shared resources,
                                                                                                                               discussions tools, galleries of images, shared calendars and shared tasks, tests and quizzes. Every
                                                                                                                               shared space will have one (or several) owners and editors who have the ability to allocate resources,
                                                                                                                               determine who has access to the group and manage group resources and space allocations. For an
1160   to have links to shared workspaces.                                                   Compliant    E   3   LOTs 1 & 3
                                                                                                                               overview and examples of how workspace owners can customise shared workspaces please refer to our
                                                                                                                               extended response to Question 830 in Appendix 1.
                                                                                                                               In addition, each user will have links to shared workspaces that they are members of within their personal
                                                                                                                               'My Panel' with membership normally taken from the dynamic MIS link. Please refer to our extended
                                                                                                                               response to Question 560 in Appendix 1 for details.

                                                                                                                               Every group created within the UniServity Learning Platform has a document library area where
                                                                                                                               authorised users can publish resources. These documents can then be collaborated on (if the author
                                                                                                                               decides to let other group members edit their work) with the contributions made by different authors
                                                                                                                               acknowledged in the documentation.
       to have access to document libraries through collaboration facilities and moderated
1170                                                                                         Compliant    E   3   LOTs 1 & 3
       publishing.                                                                                                             The Wiki tool can also be an excellent way of encouraging documents to be developed collaboratively
                                                                                                                               with full version control. Please refer to our extended response to Question 2000 in Appendix 1 for further
                                                                                                                               details.


1180   to have links to materials published on the Learning Platform and external sites.     Compliant    E   3   LOTs 1 & 3   Please refer to our extended response to Question 1180 in Appendix 1 for a full overview.

       to be able to access and ergonomically use contact details for members of shared
1190                                                                                         Compliant    E   1   LOTs 1 & 3   Please refer to our extended response to Question 1190 in Appendix 1 for a full overview.
       workspace.
                                                                                             Partially
1200   to have access to „presence‟ information (who is online in a shared workspace).                    E   3   LOTs 1 & 3   Please refer to our extended response to Question 1200 in Appendix 1 for a full overview.
                                                                                             Compliant
1210   to be able to participate in threaded and live discussions.                           Compliant    E   2   LOTs 1 & 3   Please refer to our extended response to Question 1210 in Appendix 1 for a full overview.

1220   to have access to shared calendars and synchronise.                                   Compliant    E   2   LOTs 1 & 3   Please refer to our extended response to Question 1220 in Appendix 1 for a full overview.

                                                                                                                               Each individual has their own task list that shows them all the different tasks that they are required to
                                                                                                                               work on. Heads of Year and Heads of Subjects can have their own area that shows all the tasks that have
1230   to have access to shared task lists.                                                  Compliant    E   2   LOTs 1 & 3
                                                                                                                               been sent out to the relevant students. For an overview please refer to our extended responses to
                                                                                                                               Questions 550, 630 & 640 in Appendix 1.

       to have the ability to adapt personal spaces by integrating related data e.g. time-                                     Every user within the UniServity has a personal 'My Overview' as part of their e-portfolio which pulls into
1240   related data (various calendars, tasks) appear on one interface. Please highlight any Compliant    E   2   LOTs 1 & 3   one place resources relevant to the user at that particular time (e.g. tasks set, calendar events for that day
       restrictions.                                                                                                           etc). For an overview of this please refer to our extended response to Question 560 in Appendix 1.

       to be able to share personal profile information with selected users according to
1250   agreed templates (e.g. pupils can share avatar, name and hobbies with others in the Compliant      E   2   LOTs 1 & 3   Please refer to our extended response to Question 1250 in Appendix 1 for a full overview.
       same community).
                                                                                                                               As part of our support processes every user has access to a variety of online help facilities that provides
       to have access to an online help facility, covering all areas relevant to that
1260                                                                                         Compliant    E   3   LOTs 1 & 3   contextualised support for the individual task that the user is performing. For an overview of this please
       individual..                                                                                                            refer to our extended response to Question 1060 in Appendix 1.

                                                                                                                               The UniServity learning platform contains a comprehensive and simple to use search facility that enables
       to have access to a search facility, covering all aspects of the Learning Platform/VLE                                  users to search for relevant resources by key stage, year group, subjects, key words and National
1270                                                                                          Compliant   E   3   LOTs 1 & 3
                                                                                                                               Curriculum objectives. For a full overview please refer to our extended response to Question 710 in
       relevant to that individual.
                                                                                                                               Appendix 1.
Functionality Component
The Vendor's Solution shall provide the following functionality: Student Tracking

                                                                                                                            The UniServity learning platform facilitates and enables each step of a learner's personal development to
                                                                                                                            take place through the use of personal spaces within e-portfolios. A student is able to build and develop
                                                                                                                            an e-portfolio for learning, personal development, assessments for courses, collaboration, peer
       Records each step of a learner‟s personal development including initial assessments
1280                                                                                       Compliant   E   3   LOTs 1 & 3   assessment, working with teaching staff on Individual Learning Plans (ILPs) and many other educational
       for courses.                                                                                                         and personal initiatives. For an overview and examples of how e-portfolios are being used to record
                                                                                                                            learner's personal development including assessments for courses please refer to our extended
                                                                                                                            responses to Questions 360 & 590 in Appendix 1.

                                                                                                                            The UniServity Learning Platform dynamically integrates with the most popular MIS systems providing
1290   Relevant data provided from the relevant MIS.                                       Compliant   E   3   All LOTS     access to a wide range of relevant data. For a full overview of this please refer to our extended response
                                                                                                                            to Question 30 in Appendix 1.

                                                                                                                            The UniServity Learning Platform enables teachers to track and record learning outcomes. For an
                                                                                                                            overview, please refer to our extended response to Question 640 in Appendix 1. Please also refer to our
1300   Records learning outcomes.                                                          Compliant   E   1   LOTs 1 & 3
                                                                                                                            extended response to Question 700 in Appendix 1 for an overview of how this fits in with the wider for
                                                                                                                            Assessment for Learning opportunities available within the UniServity Learning Platform.



                                                                                                                            Teachers and other authorised users can generate a range of usage reports to help determine the
                                                                                                                            individual learning preferences of users. For an overview of these please refer to our extended response
                                                                                                                            to Question 430 in Appendix 1.
                                                                                                                            Using this information, teachers can create individual learning pathways and targets for users that meet
                                                                                                                            these different learning preferences. For an overview of how teachers can set personalised resources
1310   Detailed learning preferences for the learner.                                      Compliant   D       LOTs 1 & 3
                                                                                                                            please refer to our extended response to Question 1070 in Appendix 1.
                                                                                                                            From the learner's perspective, individual tasks set for them and other key information is pulled together
                                                                                                                            in a personal 'My overview'. Within permissions set by the school, learners can choose which
                                                                                                                            information they see, how the information is presented and other key learning preferences. For an
                                                                                                                            overview please refer to our extended response to Question 560 in Appendix 1.


       Individualised learning plan – developed for each learner based on standard
1320                                                                                       Compliant   E   1   LOTs 1 & 3   Please refer to our extended response to Question 1320 in Appendix 1 for a full overview.
       qualifications plus custom-built courses for specific candidates.
                                                                                                                            The learner's personal e-portfolio area provides an excellent way for teachers to set ad-hoc goals and
1330   Entry of ad-hoc short term goals.                                                   Compliant   E   1   LOTs 1 & 3   then track their performance through two-way dialogue with the student. For a full overview please refer
                                                                                                                            to our extended responses to Questions 150, 360 & 590 in Appendix 1.


                                                                                                                            The UniServity learning platform has a number of ways of providing automated progress tracking and
                                                                                                                            reporting including auto-marked quizzes and mark sheets. For a full overview and details of how this fits
1340   Automated progress tracking and recording.                                          Compliant   E   2   LOTs 1 & 3
                                                                                                                            within the Assessment for Learning opportunities provided within the learning platform please refer to
                                                                                                                            our extended responses to Questions 640 & 700 in Appendix 1.

                                                                                                                            Whenever a task or other learning activity is set within the UniServity learning platform the teacher will
                                                                                                                            choose a deadline for the piece of work that will automatically appear within the student's 'my task' area.
1350   Automated warning system for learners not meeting pre-defined deadlines.            Compliant   E   2   LOTs 1 & 3   Automated reminders and warning messages can be sent to learners if deadlines are in danger of being
                                                                                                                            missed, while teachers will be alerted to work that is outstanding or deadlines that have been missed.
                                                                                                                            Please refer to our extended response to Question 670 in Appendix 1 for further details.

                                                                                                                            Each user within the UniServity learning platform has their own personal calendar, which they can enter
       Manages and records learner/tutor appointments (individual and grouped). It should                                   events into. In addition, every group within the learning platform has its own group calendar which
1360   be possible to merge calendar information into a single view as appropriate e.g.   Compliant    E   2   LOTs 1 & 3   authorised users can add events to. These are then automatically pushed to the personal calendar of
       timetable and personal appointments or school events.                                                                group members. For further details please refer to our extended response to Question 1220 in Appendix
                                                                                                                            1.

                                                                                                                            The optional UniServity Parental Engagement solution provides parents with records and reports of key
                                                                                                                            attendance data taken from the MIS registration system. Please refer to our extended response to
       Records and reports on attendance including automated alert for parents/guardians
1370                                                                                       Compliant   E   3   LOTs 1 & 3   Question 30 in Appendix 1 for details. Most schools we work with use automated alerting systems for
       for absence and integrates with the existing registration system.                                                    parents within the MIS itself, however the learning platform can easily generate SMS messages to alert
                                                                                                                            parents of any unauthorised absence from school.
       Work placement and work experience management including relevant data
1380                                                                                         Compliant   E   2   All LOTS   Please refer to our extended response to Question 1380 in Appendix 1 for a full overview.
       regarding Health and Safety, Insurance, Record of Visits by tutors.

On-line assessments and assignments

                                                                                                                            As a fully hosted web based solution, the UniServity Learning Platform is available on any standards-
                                                                                                                            based internet browser on an anytime, anywhere basis. If internet access is not always available,
1390   Detail your facilities for on and off-line learning.                                  Compliant   E   1    LOT 1
                                                                                                                            students can download assessments and assignments, work off-line and then upload resources back
                                                                                                                            into the learning platform when they are next on-line.

                                                                                                                            The UniServity learning platform comprehensively addresses diagnostic, formative and summative
1400   Detail how you address diagnostic, formative and summative assessments.               Compliant   E   1    LOT 1
                                                                                                                            assessment. For a full overview please refer to our extended response to Question 700 in Appendix 1.


                                                                                                                            Within the UniServity learning platform the concept of adapting assessments to a learner's ability based
                                                                                                                            on previous responses is a key part of the personalisation provided. Resources, tasks and other
                                                                                                                            assessments can be sequenced together following either linear or conditional sequencing. Linear
                                                                                                                            sequencing can be time based or subject to completion of earlier tasks. Conditional sequencing allows
                                                                                                                            for paths to be created and followed according to how a user completes preceding assignments/tasks.
                                                                                                                            (i.e. two students could follow two different paths depending on how they fared at various stages of the
1410   Adaptive assessment.                                                                  Compliant   D        LOT 1
                                                                                                                            sequence).

                                                                                                                            This process enables appropriate extension and reinforcement materials to be automatically released to
                                                                                                                            learners as their personal attainment or progress to individual learning targets requires it. For a full
                                                                                                                            overview please refer to our extended reponse to Question 1030 in Appendix 1.




1420   Instant feedback where appropriate to learners, teachers, parents and tutors.         Compliant   E   2    LOT 1     Please refer to our extended response to Question 1420 in Appendix 1 for a full overview.


                                                                                                                            There are a variety of ways in which detailed learner information can be tracked within the learning
                                                                                                                            platform. Auto-marked quizzes and mark sheets provide automated progress tracking and reporting. For
                                                                                                                            a full overview and details of how this fits within the Assessment for Learning opportunities provided
1430   Detailed tracking of data accessed by learner.                                        Compliant   E   1    LOT 1
                                                                                                                            within the learning platform please refer to our extended responses to Questions 640 & 700 in Appendix
                                                                                                                            1. In addition, please refer to our extended response to Question 430 in Appendix 1 for an overview of
                                                                                                                            reports available within the learning platform on usage made.


1440   Text entry (not solely multiple choice – e.g.. assessable by keywords and context).   Compliant   E   2    LOT 1     Please refer to our extended response to Question 1440 in Appendix 1 for a full overview.


1450   Teachers can set assignments.                                                         Compliant   E   3    LOT 1     Please refer to our extended response to Question 1450 in Appendix 1 for a full overview.


                                                                                                                            As a fully hosted solution, the UniServity learning platform is accessible from any internet-enabled
                                                                                                                            devices such as PCs, MACs and hand-held devices.

                                                                                                                            Consequently, learners can access and complete assignments online from any internet-ready PC, Mac or
1460   Learners can complete assignments on and off-line.                                    Compliant   E   3    LOT 1
                                                                                                                            hand-held device in the world, without the need to be attached to a school network. If internet access is
                                                                                                                            not always available, students can download assessments and assignments, work off-line and then
                                                                                                                            upload resources back into the learning platform when they are next on-line.


                                                                                                                            Learners can easily submit assignments using the bulk upload and drag and drop facilities available in
1470   Learners can submit assignments.                                                      Compliant   E   3    LOT 1     the learning platform. Please refer to our extended response to Question 550 in Appendix 1 for a full
                                                                                                                            overview.
                                                                                                                            The UniServity learning platform provides a comprehensive mark sheet functionality, which enables
1480   Teachers can mark assignments and feedback to learners.                               Compliant   E   3    LOT 1     assignments to be marked and feedback given to learners. For a full overview please refer to our
                                                                                                                            extended responses to Question 640 & 1420 in Appendix 1.

       Assignment manager
1490   Teachers/learners/parents can view assignments and assessments (formative and         Compliant   E   2    LOT 1     Please refer to our extended response to Question 1490 in Appendix 1 for a full overview.
       summative), view outstanding assignments, view upcoming assignments and work.
                                                                                                              The task module provided within the UniServity learning platform provides an in-built template facility for
                                                                                                              teachers and students to engage in a two way dialogue, enabling students to request help and teachers
1500   Templates for use by teachers for feedback.                                Compliant   D       LOT 1
                                                                                                              to provide both formal and informal feedback. For a full overview and examples please refer to our
                                                                                                              extended response to Question 1420 in Appendix 1.

                                                                                                              Assessment data taken from the MIS is presented within our optional Parental Engagement solution for
                                                                                                              parents, teachers, learners and other stakeholders. In addition, part of our current and planned MIS
1510   Appropriate links into assessment modules.                                 Compliant   E   1   LOT 1   Integration, will include the export of assessment data taken from the learning platform‟s electronic mark
                                                                                                              book) to SIMS Assessment Manager in Q3 2011. For a full overview please refer to our extended response
                                                                                                              to Question 30 in Appendix 1.


                                                                                                              Within every course created in the UniServity learning platform, the workflow can be customised to meet
                                                                                                              the particular requirements. For example:

                                                                                                              - Access to all resources within the course is carefully controlled to ensure that only members of a
                                                                                                              particular group see the allocated resources for a specified period of time.

                                                                                                              - The learning platform allows a teacher or administrator to set time limits on the availability of all
                                                                                                              resources within the course such as discussion forums, project tasks, assessment tests, surveys, news,
                                                                                                              Podcasts, RSS feeds etc.
1520   Facility to customise assessment workflow for specific courses.            Compliant   E   1   LOT 1
                                                                                                              - „Time stamping‟ resources reduces the amount of time a teacher has to spend administering the course.
                                                                                                              The teacher can also sequence resources that will only appear on the site once a proceeding task has
                                                                                                              been completed allowing the student to work through their project chronologically.

                                                                                                              - Creating a task, forum, survey or uploading a resource can be „time-bombed‟ to appear and be archived
                                                                                                              from the creation point. Alongside sequencing resources, this can also cut down the amount of
                                                                                                              administration for the teacher on the course.



                                                                                                              The task module provided within the UniServity learning platform enables learners and teachers to
                                                                                                              engage in a two way dialogue, enabling students and teachers to provide comments and request help
                                                                                                              and feedback as required. For a full overview please refer to our extended response to Question 1420 in
                                                                                                              Appendix 1.
1530   Comments facility.                                                         Compliant   E   2   LOT 1
                                                                                                              In addition, assignments and assessments can be set up to enable students to view each other‟s work
                                                                                                              and comment on each other‟s work to provide peer assessment. This facility can be turned on or off by
                                                                                                              teachers to suit their particular requirements. For a full overview of students reviewing and commenting
                                                                                                              on each other's work please refer to our extended response to Question 570 in Appendix 1.

                                                                                                              Within the UniServity learning platform, assignments and other tasks can be sequenced together to
                                                                                                              provide students and teachers with an overview of where the particular assignment they are working on
                                                                                                              fits within the overall course.
1540   Overview of where assignments fit within courses.                          Compliant   D       LOT 1
                                                                                                              Please refer to our extended response to Question 1030 in Appendix 1 for a full overview of how
                                                                                                              assignments can be sequenced as part of an overall course delivery.


                                                                                                              There are a number of tools in the UniServity learning platform, which enable teachers and other users to
                                                                                                              make announcements to individuals, groups of students and the whole school. These include
                                                                                                              messaging, newsfeeds and Podcasts.

                                                                                                              For example, within the learning platform there is an internal messaging facility that enables people to
1550   Announcement facility.                                                     Compliant   E   1   LOT 1
                                                                                                              send instant messages: this facility enables teachers to message colleagues, either individually or in
                                                                                                              groups, and to know that their messages have been received. For a full overview of how announcements
                                                                                                              can be used in the learning platform please refer to our extended responses to Question 670 & 810 in
                                                                                                              Appendix 1.


                                                                                                              Every assignment set within the UniServity learning platform, will appear as part of the learner's 'my tasks
                                                                                                              menu' within their personal e-portfolio. This will show them the deadline for all assignments that they
1560   Schedule – links to course schedule planner/assignment schedule planner.   Compliant   E   1   LOT 1
                                                                                                              currently have to complete. Similarly, teachers will have a view of all assignments that they are managing.
                                                                                                              For a full overview please refer to our extended response to Question 1490 in Appendix 1.
       Links to relevant course materials, other resources (e.g. video lessons), work
1570   samples (e.g. sample assignments), relevant library information (e.g. books suitable Compliant     E   1     LOT 1      Please refer to our extended response to Question 1570 in Appendix 1 for a full overview.
       to course), to include plagiarism checker.

E-learning

                                                                                                                               Every course set within the UniServity learning platform, will appear as part of the learner's 'my tasks
                                                                                                                               menu' within their personal e-portfolio. This will show them the deadline for all courses that they
1580   Course schedule planner.                                                               Compliant   D       LOTs 1 & 3
                                                                                                                               currently have to complete. Similarly, teachers will have a view of all courses that they are managing. For
                                                                                                                               a full overview please refer to our extended response to Question 1490 in Appendix 1.

                                                                                                                               Every assignment set within the UniServity learning platform, will appear as part of the learner's 'my tasks
                                                                                                                               menu' within their personal e-portfolio. This will show them the deadline for all assignments that they
1590   Assignment schedule planner.                                                           Compliant   D       LOTs 1 & 3
                                                                                                                               currently have to complete. Similarly, teachers will have a view of all assignments that they are managing.
                                                                                                                               For a full overview please refer to our extended response to Question 1490 in Appendix 1.

       Are there links to the school Library database, highlighting resources that are of
1600                                                                                          Compliant   D       LOTs 1 & 3   Please refer to our extended response to Question 1600 in Appendix 1 for a full overview.
       particular use to a course, or other online libraries?
                                                                                                                               Many UniServity learning platform users set up virtual mentors and assistants within their learning
1610   Virtual assistants/mentors (customisable).                                             Compliant   D       LOTs 1 & 3
                                                                                                                               platform. For a full overview, please refer to our extended response to Question 840 in Appendix 1.


                                                                                                                               A wide range of interactive, intelligent and external content can be included within the UniServity
                                                                                                                               Learning Platform. Interactive tools and intelligent tools provided within the learning platform itself
                                                                                                                               include forums, auto-marked quizzes, blogs & wikis. For an overview of these please refer to our
       Is there interactive and intelligent content included, or can external content be
1620                                                                                          Compliant   E   3   LOTs 1 & 3   extended response to Question 2000 in Appendix 1. A wide variety of interactive and engaging
       embedded?                                                                                                               commercial and 3rd party multimedia Web 2.0 tools can also be easily included within the learning
                                                                                                                               platform. For an overview and examples of these please refer to our extended response to Questions 470
                                                                                                                               & 980 in Appendix 1.


                                                                                                                               Forums are one of the most popular tools used within the UniServity Learning Platform. For a full
1630   Forums.                                                                                Compliant   E   3   LOTs 1 & 3
                                                                                                                               overview please refer to our extended response to Question 1210 in Appendix 1.

                                                                                                                               Online discussions and chat rooms are one of the most popular tools used within the UniServity
1640   Discussions (e.g.. chat room).                                                         Compliant   E   3   LOTs 1 & 3   Learning Platform. For a full overview please refer to our extended response to Questions 1210 & 2000 in
                                                                                                                               Appendix 1.

                                                                                                                               Administrators and other authorised users can see in detail right down to the specific minute where the
                                                                                                                               user has been & what activities that user has been engaged in, effectively showing them who is online in
       Online communication to other learners – ability to see who is online from „friends‟   Partially
1650                                                                                                      E   3   LOTs 1 & 3   a shared space at a particular time. Part of our development roadmap includes the ability for users to see
       list or „course delegates‟ list.                                                       Compliant                        who is online from a friends or course delegate list. This is due for release in August 2011. Please refer to
                                                                                                                               our extended response to Question 1200 for further details.

                                                                                                                               The UniServity Learning Platform contains a comprehensive blogging tool enabling users to create their
1660   Blogging available.                                                                    Compliant   E   3   LOTs 1 & 3   own and shared blogs. For a full overview please refer to our extended response to Question 2000 in
                                                                                                                               Appendix 1.
                                                                                                                               The UniServity Learning Platform contains a comprehensive blogging tool enabling users to create
       Blogging features supported - mobile blogs, audio blogs, video blogs (podcasts and
1670                                                                                      Compliant       E   2   LOTs 1 & 3   mobile blogs, audio blogs, video blogs, podcasts and vodcasts. For a full overview please refer to our
       vodcasts). Please give details.                                                                                         extended response to Question 2000 in Appendix 1.

                                                                                                                               The UniServity Learning Platform easily enables users to create lessons, assignments and courses. For
                                                                                                                               an overview and examples of assignments being set please refer to our extended response to Question
1680   Course, lesson and task authoring.                                                     Compliant   E   3   LOTs 1 & 3
                                                                                                                               1450 in Appendix 1. For an overview and examples of assignments being set as part of a course please
                                                                                                                               refer to our extended response to Question 1030 in Appendix 1.
                                                                                                                The UniServity Learning Platform facilitates content management through a simple group structure and
                                                                                                                easy to use content tagging and searching system. Every group that is created within the UniServity
                                                                                                                learning platform has its own resources area where relevant content created within the learning platform
                                                                                                                or loaded into the learning platform can be stored.
                                                                                                                Within these group areas, content can be easily tagged using the tagging tools provided within the
                                                                                                                learning platform or via externally tagged resources. This enables users to create repositories of
1690   Content management system.                                              Compliant   E   3   LOTs 1 & 3   resources that can be easily accessed by other users. For an overview of metadata standards and tagging
                                                                                                                supported within the UniServity learning platform, please refer to our extended response to Question
                                                                                                                2130 in Appendix 1.
                                                                                                                The key to successfully tagging resources is how easily they can be searched for, and the UniServity
                                                                                                                learning platform provides a simple and comprehensive search facility for all users to access. For an
                                                                                                                overview of this please refer to our extended response to Question 710 in Appendix 1.
                                                                                                                A key aspect of UniServity‟s development roadmap is the introduction of automated tagging and a
                                                                                                                Questions that have been created or imported into the quiz, survey and testing tools in the learning
1700   Question editor.                                                        Compliant   E   3   LOTs 1 & 3   platform can easily be edited by users using the simple and familiar WYSIWYG editor. For a full overview
                                                                                                                please refer to our extended response to Question 1440 in Appendix 1.


                                                                                                                The auto-marked quiz tool in the UniServity learning platform enables users to create a wide variety of
                                                                                                                tests including random generated ones. For an overview of creating tests and quizzes and the auto-
                                                                                                                marking facility please refer to our extended response to Questions 1440 in Appendix 1.
1710   Random test generator (external assessment).                            Compliant   D       LOTs 1 & 3
                                                                                                                The UniServity Learning Platform also supports all IMS QTI 1.2 (Questions and Tests Interoperability)
                                                                                                                content as individual assessment items, or banks of assessment items. UniServity works with numerous
                                                                                                                content providers that develop SCORM and QTI resources for the learning platform.


                                                                                                                A wide range of media rich content can be created within the UniServity Learning Platform including
                                                                                                                forums, auto-marked quizzes, blogs & wikis. For an overview of these please refer to our extended
1720   Rich media capability.                                                  Compliant   E   3   LOTs 1 & 3   response to Question 2000 in Appendix 1. A wide variety of media rich commercial and 3rd party
                                                                                                                multimedia Web 2.0 tools can also be easily included within the learning platform. For an overview and
                                                                                                                examples of these please refer to our extended response to Questions 470 & 980 in Appendix 1.


                                                                                                                The UniServity learning platform enables authorised users to produce a wide range of reports including
                                                                                                                the number of related occurences for related entities. Please refer to our extended response to Question
1730   Cardinality (number of related occurrences for each of two entities).   Compliant   E   1   LOTs 1 & 3   430 in Appendix 1 for details. In addition, the easy to use search tool provided within the learning
                                                                                                                platform enables users to search for related occurences. For an overview please refer to our extended
                                                                                                                response to Question 710 in Appendix 1.

1740   Sound recorder.                                                         Compliant   E   3   LOTs 1 & 3   Please refer to our extended response to Question 1740 in Appendix 1 for a full overview.

1750   Video recorder with the ability to stream effectively.                  Compliant   E   3   LOTs 1 & 3   Please refer to our extended response to Question 1750 in Appendix 1 for a full overview.

1760   Text, images, audio, video.                                             Compliant   E   3   LOTs 1 & 3   Please refer to our extended response to Question 1760 in Appendix 1 for a full overview.

                                                                                                                Links to teacher driven interactive resources can easily be added to the UniServity learning platform. For
1770   Links to interactive resources (teacher-driven) as appropriate.         Compliant   E   3   LOTs 1 & 3
                                                                                                                a full overview please refer to our extended response to Question 1180 in Appendix 1.

1780   Forms – order forms, registration, reservation etc.                     Compliant   E   1   LOTs 1 & 3   Please refer to our extended response to Question 1780 in Appendix 1 for a full overview.

                                                                                                                The learning platform includes a variety of tools that can be used to design forms including surveys and
                                                                                                                custom pages. Custom pages are the equivalent of an inbuilt word processor and enable authorised
1790   Form designer.                                                          Compliant   E   1   LOTs 1 & 3
                                                                                                                users to edit documents directly in the learning platform without needing to download, edit and re-
                                                                                                                upload. For examples please refer to our extended response to Question 1780 in Appendix 1.

1800   Surveys and polls.                                                      Compliant   E   3   LOTs 1 & 3   Please refer to our extended response to Question 1800 in Appendix 1 for a full overview.

1810   Graphics and animations (generator and imported).                       Compliant   E   3   LOTs 1 & 3   Please refer to our extended response to Question 1810 in Appendix 1 for a full overview.
                                                                                                        Every group in the learning platform has its own resources area, which can include a gallery of images
                                                                                                        and sound effects relevant to that particular group. The level of access to the resource can be controlled
                                                                                                        to the group level, school level, or down to the individual user level.
1820   Image gallery/sound effect archive.                             Compliant   E   3   LOTs 1 & 3   For examples of image galleries please refer to our extended response to Question 1810 in Appendix 1.
                                                                                                        For examples of how the embedded sound recorder and the use of Podcasts can be used to create sound
                                                                                                        effect archives please refer to our extended response to Question 980 in Appendix 1.




1830   E-book tools.                                                   Compliant   E   1   LOTs 1 & 3   Please refer to our extended response to Question 1830 in Appendix 1 for a full overview.

                                                                                                        The UniServity learning platform fully supports free downloadable „pdf‟ tools such as Adobe Reader,
1840   „pdf creation‟ tools.                                           Compliant   E   1   LOTs 1 & 3
                                                                                                        Foxit reader and PDF escape.

1850   Presentation (inc streaming) tool.                              Compliant   E   1   LOTs 1 & 3   Please refer to our extended response to Question 1850 in Appendix 1 for a full overview.

                                                                                                        Simulation engines and demonstrations can be loaded into the learning platform and, providing they are
                                                                                                        in a supported format, can be run or downloaded from the platform. The learning platform support site
1860   Simulation and demonstration tools.                             Compliant   E   1   LOTs 1 & 3
                                                                                                        also contains a series of interactive demonstration videos showing how to make the most effective use of
                                                                                                        the system. Please refer to our extended response to Question 1060 for details.

1870   Web page authoring.                                             Compliant   E   2   LOTs 1 & 3   Please refer to our extended response to Question 1870 in Appendix 1 for a full overview.

1880   Meeting/conference/virtual classroom tools.                     Compliant   E   1   LOTs 1 & 3   Please refer to our extended response to Question 1880 in Appendix 1 for a full overview.

1890   Email.                                                          Compliant   E   3   LOTs 1 & 3   Please refer to our extended response to Question 1890 in Appendix 1 for a full overview.

                                                                                                        The UniServity learning platform provides an easy to use set of instant messaging tools. For a full
                                                                                                        overview please refer to our extended response to Question 670 in Appendix 1. The use of online
1900   Instant messenger/chat tools.                                   Compliant   E   3   LOTs 1 & 3
                                                                                                        discussions and chat is one of the most popular tools within the UniServity learning platform. Please
                                                                                                        refer to our extended response to Question 2000 in Appendix 1 for details.


                                                                                                        At the heart of the UniServity Learning Platform, to support 21st century learning, is the individual‟s e-
                                                                                                        portfolio. This contains a range of familiar Web 2.0 tools, including blogs, podcasts, communications
                                                                                                        tools, a sound recorder, wikis, forums and quizzes and can be completely customised by the individual.

1910   E-portfolio for all users.                                      Compliant   E   3   LOTs 1 & 3   Learners can build and develop an e-portfolio for learning, personal development, collaboration, peer
                                                                                                        assessment, working with teaching staff on Individual Learning Plans (ILPs) and many other educational
                                                                                                        and personal initiatives. For a full overview of how e-portfolios are being used within the UniServity
                                                                                                        learning platform please refer to our extended responses to Questions 150 & 360 in Appendix 1.




                                                                                                        User defined and teacher/course leader defined links can easily be added to the UniServity learning
1920   Links – user defined and teacher/course leader defined.         Compliant   E   3   LOTs 1 & 3
                                                                                                        platform. For a full overview please refer to our extended response to Question 1180 in Appendix 1.


                                                                                                        Within the UniServity learning platform every user has a personal 'My overview' which presents in one
                                                                                                        place key information relevant to the user that day such as assignments set, calendar events and news
                                                                                                        items. For a full overview please refer to our extended response to Question 560 in Appendix 1.
1930   Dashboards/today page – access to key performance indicators.   Compliant   E   1   LOTs 1 & 3
                                                                                                        The learning platform also enables authorised users to access a wide range of key performance
                                                                                                        indicators relating to all aspects of the usage made by learners throughout the learning platform. For a
                                                                                                        full overview please refer to our extended response to Question 430 in Appendix 1.



                                                                                                        A range of tools within the learning platform can provide alerts set by users and teachers/course leaders.
                                                                                                        These include instant messaging, 'to do's' and news alerts that can be set as part of a user's 'my
1940   Alerts – user-set and teacher/course leader-set                 Compliant   E   2   LOTs 1 & 3
                                                                                                        overview'. For an overview of how these tools can be used by learners and teachers/course leaders
                                                                                                        please refer to our extended response to Question 670 in Appendix 1.
The Vendor's Solution shall provide the following digital functionality: Support for teachers' electronic
toolkits (whiteboards)

1950   Archive and cache of interactive whiteboard files and associated products.                             Compliant   E   2     LOT 1      Please refer to our extended response to Question 1950 in Appendix 1 for a full overview.

                                                                                                                                               The learning platform has a wide variety of easy-to-use tools that enable users to create a variety of
                                                                                                                                               interactive content types including wikis, surveys, quizzes, forums, blogs, podcasts and interactive web
1960   Tools embedded to enable creation of interactive resources.                                            Compliant   E   3     LOT 1
                                                                                                                                               pages. For a full overview of these tools please refer to our extended response to Question 2000 in
                                                                                                                                               Appendix 1.

                                                                                                                                               The learning platform contains a comprehensive vote/polling tool. For an overview of this please refer to
                                                                                                                                               our extended response to Question 1800 in Appendix 1.
1970   Voting functionality and student response systems.                                                     Compliant   E   2     LOT 1
                                                                                                                                               Part of our development roadmap for Life includes integration of Interactive Whiteboard voting systems
                                                                                                                                               from Promethean & Smart within the UniServity learning platform. This is due for release in August 2011.




The Vendor's Solution shall provide the following functionality: Facilitate coupled learning communities

1980   Multiple language opportunities.                                                                       Compliant   E   3   LOTs 1 & 3   Please refer to our extended response to Question 1980 in Appendix 1 for a full overview.

1990   Allow creation of online communities across local, regional and national boundaries. Compliant                     E   3     LOT 1      Please refer to our extended response to Question 1990 in Appendix 1 for a full overview.


       An effective range of tools should be available to communities, to include, for
       example:
       Forums
       Discussions
       Communication tools including SMS to participants when updated
       Blogs (audio, video and mobile)
       Podcasts and Vodcasts & Video Conferencing
       Presentation tools
       Templates
2000   Wizards                                                                                                Compliant   E   3   LOTs 1 & 3   Please refer to our extended response to Question 2000 in Appendix 1 for a full overview.
       Meeting / conference / virtual classroom tools
       Email (including mailing lists)
       Calendars (including multiple calendar sources)
       File storage (personal / shared / e-Portfolio)
       Wikis
       News and notifications
       Instant messaging / chat tools (audio/video/text, presence)
       Intelligent Search facility
       Help generator


The Vendor's solution shall provide an intelligent interface to match preferred learning styles to suitable
content
                                                                                                                                The interface for the learning platform can be customised to suit the age group at both school and
                                                                                                                                individual user level.

                                                                                                                                At site level, the learning platform can be completely customised to provide site-level personalisation for
                                                                                                                                each school appropriate to the age of its users. Schools can easily change colour schemes, banners,
                                                                                                                                logos and fonts using the easy to use WYSIWYG editor to personalise the learning platform for their own
2100   Suitable for age group.                                                                 Compliant   E   3     LOT 1      stylistic requirements and to suit pupils of different ages and abilities, giving a differentiated experience
                                                                                                                                for users within the same learning platform. For examples of site level customisation please refer to our
                                                                                                                                extended response to Question 1870 in Appendix 1.
                                                                                                                                From the perspective of individual users, the learning platform also provides a wide range of interfaces to
                                                                                                                                meet the needs of different age groups. For an overview please refer to our extended response to
                                                                                                                                Question 280 in Appendix 1.


                                                                                                                                The UniServity learning platform provides a wide range of intelligent interfaces that will meet the needs of
2110   Suitable for learning capability.                                                       Compliant   E   3     LOT 1      different learning capabilities. For a full overview and examples please refer to our extended responses to
                                                                                                                                questions 280 & 2120 in Appendix 1.
       Suitable for individuals' accessibility requirements to include symbols, audio,
2120   language translation, pictorial log-in, alternative methods for younger users/special   Compliant   E   3     LOT 1      Please refer to our extended response to Question 2120 in Appendix 1 for a full overview.
       needs.

Full metatagging of data
       Automated system based on keywords, working on resources developed within the
2130                                                                                           Compliant   D         LOT 1      Please refer to our extended response to Question 2130 in Appendix 1 for a full overview.
       Learning Platform/VLE and+A231 those imported.
                                                                                                                                The tagging system used within the UniServity learning platform includes a simple template that can be
2140   Template system.                                                                        Compliant   D       LOTs 1 & 3   used for tagging resources. Please refer to our extended response to Question 2130 in Appendix 1 for
                                                                                                                                details.
                                                                                                                                The tagging system used within the UniServity learning platform includes a simple wizard that can be
2150   Wizard system.                                                                          Compliant   D       LOTs 1 & 3   used for tagging resources. Please refer to our extended response to Question 2130 in Appendix 1 for
                                                                                                                                details.


Resource creation tools

                                                                                                                                We would anticipate that most schools would already have access to standard office tools, usually
                                                                                                                                through their Microsoft Agreement. However, should this not be the case, or should any institution wish
                                                                                                                                to extend the use of office applications, we would recommend the use of OpenOffice.

                                                                                                                                OpenOffice.org is a multiplatform and multilingual office suite and an open-source project. Compatible
                                                                                                                                with all other major office suites, the product is free to download, use, and distribute. The uniServity
2160   Standard office productivity resources.                                                 Compliant   E   1     LOT 1
                                                                                                                                learning platform is fully compatible with this product set.
                                                                                                                                In addition, within the learning platform itself, many schools use custom pages as a way of producing
                                                                                                                                word style documents, journals and e-books without the need to use any external programmes. For an
                                                                                                                                overview of how custom pages are used in this way, please refer to our extended response to Question
                                                                                                                                1830 in Appendix 1.


                                                                                                                                The learning platform has a wide variety of easy-to-use tools that enable users to create a variety of
                                                                                                                                interactive content types including wikis, surveys, quizzes, forums, blogs, podcasts and interactive web
                                                                                                                                pages. For a full overview of these tools please refer to our extended response to Question 2000 in
                                                                                                                                Appendix 1.
2170   Interactive resources (e.g.. Interactive White Board).                                  Compliant   E   1   LOTs 1 & 3   With regards to interactive whiteboards, the UniServity learning platform integrates with a range of
                                                                                                                                interactive whiteboard from major manufacturers such as Promethean and Smart. Please refer to our
                                                                                                                                extended response to Question 1950 in Appendix 1 for details.
                                                                                                                                The learning platform also easily integrates with a wide range of other 3rd party interactive resources.
                                                                                                                                Please refer to our extended responses to Questions 470 & 980 in Appendix 1 for details.
                                                                                                                                The UniServity learning platform links to a wide range of bespoke education specific applications,
                                                                                                                                including the most widely used MIS systems, a range of popular 3rd party content solutions and library
2180   Links to bespoke education specific applications.                                       Compliant   E   1   LOTs 1 & 3
                                                                                                                                systems. Please refer to our extended responses to Questions 30, 470 & 1600 in Appendix 1 for full
                                                                                                                                details.
2190   Easy to use teacher tools for resource creation and resource repurposing.               Compliant   E   3   LOTs 1 & 3   Please refer to our extended response to Question 2190 in Appendix 1 for a full overview.
Drop-in learning resources
                                                                                                                     Pre-designed courses like QCA schemes of work can easily be inserted into the UniServity learning
                                                                                                                     platform course management system. For an overview of how courses can be created and added to
 2200   Pre-designed courses for learning skills.                                        Compliant   E   1   LOT 1
                                                                                                                     within the UniServity learning platform please refer to our extended response to Question 1030 in
                                                                                                                     Appendix 1.

                                                                                                                     Any course created and held within the UniServity learning platform course management system can
                                                                                                                     have any type of learning resource referenced or attached to the learning activities within that course. For
 2210   Relevant to all current courses available.                                       Compliant   E   1   LOT 1
                                                                                                                     an overview of how courses can be created and added to within the UniServity learning platform please
                                                                                                                     refer to our extended response to Question 1030 in Appendix 1.



Evaluation of learning activities


                                                                                                                     The UniServity learning platform provides a range of tools that can be used by management to review
                                                                                                                     learning activities. Dashboards provide platform-wide statistics allowing leaders and teachers to see
                                                                                                                     which classes and resources are being utilised the most. They are also able to see how resources and
                                                                                                                     tools are being used by teachers and students. Usage of learning resources is tracked and this can be
                                                                                                                     reported to the user or to the teacher or faculty head/Senior Management Team (SLT).

                                                                                                                     Additionally, teachers can monitor the progress of students in relation to specific set tasks or
                                                                                                                     assignments. Another useful management report exists within the discussion forum tool (which has
                                                                                                                     been recently been further developed specifically for teaching and learning purposes) has a report built
                                                                                                                     into it, which enables a teacher to see quickly who has and who has not taken part in a discussion and
        Management tool to review, evaluate and improve all learning activities within
 2220                                                                                    Compliant   E   1   LOT 1   the volume of contributions by each student.
        Learning Platform/VLE.
                                                                                                                     For a detailed overview of the tracking facilities within the UniServity learning platform please refer to our
                                                                                                                     extended response to Question 430 in Appendix 1.
                                                                                                                     In addition to the tools within the Learning Platform, UniServity has developed a proven successful
                                                                                                                     approach for working with school management and teachers. This approach called the “Roadmap to
                                                                                                                     Success” contains a “Learning Matrix” which maps pedagogical approaches, activities and outcomes to
                                                                                                                     activities that can be carried out using the tools in the Learning Platform. For a full overview of this
                                                                                                                     approach and how it can help to support school managers please refer to our extended response to
                                                                                                                     Question 3430 in Appendix 1.




                                                                                                                     Many UniServity users are recording lessons by video as a way of providing CPD for other teachers of
                                                                                                                     exemplar teaching practice. For an overview of this please refer to our extended response to Question
 2230   Record lesson and resource observation.                                          Compliant   D       LOT 1   1750 in Appendix 1. Please also refer to our extended response to Question 430 in Appendix 1 for an
                                                                                                                     overview on reports that can be generated by authorised users to evaluate the usage made of learning
                                                                                                                     activities.

                                                                                                                     UniServity has developed a proven successful approach for working with school management and
                                                                                                                     teachers. This approach called the “Roadmap to Success” contains a “Learning Matrix” which maps
                                                                                                                     pedagogical approaches, activities and outcomes to activities that can be carried out using the tools in
                                                                                                                     the Learning Platform. For a full overview of this approach and how it can help to support school
 2240   Management tool for support.                                                     Compliant   D       LOT 1
                                                                                                                     managers please refer to our extended response to Question 3430 in Appendix 1.
                                                                                                                     In addition, the reporting tools within the learning platform provide management with help to support
                                                                                                                     and develop the use of the learning platform. For an overview of these please refer to our extended
                                                                                                                     response to Question 430 in Appendix 1.


                                                                                                                     The range of tools included within the learning platform can be utilised to coordinate many areas of
                                                                                                                     school activity, including recording and managing school visits. This can be particularly important when
 2250   Record and manage school visit.                                                  Compliant   D       LOT 1
                                                                                                                     managing 14-19 studies when learners may frequently be based at other learning institutions. For an
                                                                                                                     overview please refer to our extended response to Question 1380 in Appendix 1.



The Vendor's Solution shall provide other functionality: Learning resources
                                                                                                                     The UniServity learning platform integrates with a wide range of 3rd party video conferencing solutions
        Video conferencing (Regional Broadband Consortium (E2BN) and National                                        and we would be happy to discuss specific integration requirements with E2BN and NEN video
 2260                                                                                    Compliant   E   2   LOT 1
                                                                                                                     conferencing solutions. For an overview please refer to our extended response to Question 2000 in
        Education Network (NEN)).
                                                                                                                     Appendix 1.
2270   Live audio (radio).                                                    Compliant   E   1   LOT 1   Please refer to our extended response to Question 2270 in Appendix 1 for a full overview.

                                                                                                          It is possible to create links to live lessons from within the UniServity learning platform using live
2280   Links to live lessons                                                  Compliant   E   1   LOT 1   collaboration, video conferencing or web cams. For an overview please refer to our extended responses
                                                                                                          to Questions 1850 & 2000 in Appendix 1.

                                                                                                          Lessons can be very easily archived in the UniServity learning platform. Whenever a resource is created
                                                                                                          in the learning platform the teacher or administrator can easily set time limits on the availability of all
                                                                                                          resources, discussion forums, project tasks, assessment tests, surveys, news, Podcasts, RSS feeds etc.
2290   Lesson archive.                                                        Compliant   E   2   LOT 1
                                                                                                          Once resources have reached their „end date‟ they will automatically disappear from view for users,
                                                                                                          effectively becoming archived until they are needed to be used again. For further details please refer to
                                                                                                          our extended response to Question 2400 in Appendix 1.

2300   Web queries (live data collection from remote sites).                  Compliant   E   2   LOT 1   Please refer to our extended response to Question 2300 in Appendix 1 for a full overview.

                                                                                                          The UniServity learning platform provides an excellent framework for partnering with learner peers be
                                                                                                          they in they same school or at a partner school that the learner is working with. For a range of examples
2310   Partnering with learner peers.                                         Compliant   E   1   LOT 1
                                                                                                          of how the UniServity learning platform facilitates this please refer to our extended response to Question
                                                                                                          1990 in Appendix 1.

                                                                                                          The ability for users to create web logs and learning journals (blogs) is a key part of an individual‟s
                                                                                                          personal e-portfolio. Blogs are created using the same WYSIWYG tools used throughout the learning
2320   E-journals.                                                            Compliant   D       LOT 1   platform enabling users to embed video or audio directly into their Blogs where appropriate. This can be
                                                                                                          used for a personal Podcast or audio diary. For further details please refer to our extended responses to
                                                                                                          Questions 1830 and to the 'blogs' response in Question 2000.


                                                                                                          The learning platform includes a wide variety of e-learning applications and tools including wikis,
                                                                                                          surveys, quizzes, forums, blogs, podcasts and interactive web pages. For a full overview of these tools
2330   E-learning applications.                                               Compliant   D       LOT 1   please refer to our extended response to Question 2000 in Appendix 1.
                                                                                                          The learning platform also integrates with a wide range of 3rd party e-learning applications. Please refer
                                                                                                          to our extended responses to Questions 470 & 980 in Appendix 1 for details.


                                                                                                          E-workbooks can easily be created within the UniServity learning platform. For examples and a full
2340   E-workbooks.                                                           Compliant   D       LOT 1
                                                                                                          overview please refer to our extended response to Question 1830 in Appendix 1.


                                                                                                          Within the current version of the learning platform many schools embed searchable links to sites such
                                                                                                          as Wikipedia, dictionary.com and thesaurus.com within the Learning Platform. Wikis are used within the
                                                                                                          learning platform to allow users to share the editing of content and provides full version control. This is
                                                                              Partially                   particularly useful in building an online glossary for example, where users can collaborate on the project
2350   E-encyclopaedia, e-dictionary, e-thesaurus.                                        D       LOT 1
                                                                                                          and the progress made can easily be tracked through a review of previous versions. Part of the
                                                                              Compliant
                                                                                                          development roadmap for 'Life', the next generation of the UniServity learning is the inclusion of
                                                                                                          dictionary and thesaurus tools, and we would be happy to discuss specific developments in this area
                                                                                                          with E2BN and its Local Authorities as part of our partnership.


                                                                                                          The UniServity learning platform roadmap for August 2011, includes an e-language translator within the
2360   E-language translator.                                                 Compliant   E   1   LOT 1
                                                                                                          WYSIWYG editor. Please refer to our extended response to Question 1980 in Appendix 1 for full details.

2370   Subject-specific databases (primary and secondary/all phases/users).   Compliant   D       LOT 1   Please refer to our extended response to Question 2370 in Appendix 1 for a full overview.


       Directories, e.g.:
       Newspapers
       Magazines
       Photographs
2380   Literature                                                             Compliant   D       LOT 1   Please refer to our extended response to Question 2380 in Appendix 1 for a full overview.
       Biographies
       Law
       Folk law
       Music
Workflow and knowledge management for teachers

2390   Ability to manage the organisation of curriculum materials.                 Compliant   E   3   LOT 1   Please refer to our extended response to Question 2390 in Appendix 1 for a full overview.

2400   Ability to manage workflow for either whole class, groups or individuals.   Compliant   E   3   LOT 1   Please refer to our extended response to Question 2400 in Appendix 1 for a full overview.


                                                                                                               To ease workflow & knowledge management of digital content, UniServity provides authenticated and
                                                                                                               integrated access to a wide range of popular 3rd party content, removing the need to login separately or
                                                                                                               access the content through a variety of passwords. For an overview and examples of this please refer to
2410   Digital content.                                                            Compliant   E   2   LOT 1   our extended response to Question 470. Digital content added to or created within the learning platform
                                                                                                               can be easily tagged and searched for within the learning platform, enabling users to create repositories
                                                                                                               of resources that can be easily accessed by other users. For a full overview please refer to our extended
                                                                                                               response to Question 2130 in Appendix 1.


                                                                                                               The UniServity learning platform supports access to a wide range of multi-media materials as outlined in
                                                                                                               our extended response to Question 980 in Appendix 1. All multi-media materials created or added to the
2420   Multi-media materials.                                                      Compliant   E   2   LOT 1   learning platform can be managed using the targeted group structures and knowledge management
                                                                                                               processes available throughout the learning platform. For an overview please refer to our extended
                                                                                                               responses to Questions 1140 & 2400 in Appendix 1.

                                                                                                               Online mentors can easily be set up for users within the learning platform. For a full overview please refer
2430   Online mentors (for pupils, teachers, senior leaders, governors).           Compliant   E   2   LOT 1
                                                                                                               to our extended response to Question 840 in Appendix 1.

                                                                                                               Resources can be very easily archived in the UniServity learning platform. Whenever a resource is created
                                                                                                               in the learning platform the teacher or administrator can easily set time limits on the availability of all
                                                                                                               resources, discussion forums, project tasks, assessment tests, surveys, news, Podcasts, RSS feeds etc.
2440   Archived resources.                                                         Compliant   E   2   LOT 1
                                                                                                               Once resources have reached their „end date‟ they will automatically disappear from view for users,
                                                                                                               effectively becoming archived until they are needed to be used again. For further details please refer to
                                                                                                               our extended response to Question 2400 in Appendix 1.


                                                                                                               The UniServity learning platform supports a wide range of video formats. Please refer to our extended
                                                                                                               response to Question 1750 in Appendix 1 for details. All videos created or added to the learning platform
2450   Video.                                                                      Compliant   E   2   LOT 1   can be managed using the targeted group structures and knowledge management processes available
                                                                                                               throughout the learning platform. For an overview please refer to our extended responses to Questions
                                                                                                               1140 & 2400 in Appendix 1.


                                                                                                               The UniServity learning platform supports a wide range of audio including an embedded sound recorder
                                                                                                               which can be used for narrations and podcasts, and the ability to add a wide range of 3rd party sound
                                                                                                               files. Please refer to our extended responses to Questions 1740 & 980 for details. All audio files created or
2460   Audio including narration.                                                  Compliant   E   2   LOT 1
                                                                                                               added to the learning platform can be managed using the targeted group structures and knowledge
                                                                                                               management processes available throughout the learning platform. For an overview please refer to our
                                                                                                               extended responses to Questions 1140 & 2400 in Appendix 1.


                                                                                                               As outlined in our response to Question 1860 the UniServity learning platform can support a wide range
                                                                                                               of 3rd party simulation engines. All simulations created or added to the learning platform can be
2470   Simulations.                                                                Compliant   E   2   LOT 1   managed using the targeted group structures and knowledge management processes available
                                                                                                               throughout the learning platform. For an overview please refer to our extended responses to Questions
                                                                                                               1140 & 2400 in Appendix 1.


                                                                                                               The UniServity learning platform provides a number of mechanisms which enables users to control and
                                                                                                               monitor usage of the learning platform. For an overview of reports and monitoring that can take place
2480   Control and monitoring.                                                     Compliant   E   2   LOT 1   please refer to our extended response to Question 430 in Appendix 1. In addition, please refer to our
                                                                                                               extended response to Question 2890 in Appendix 1 for an overview of how e-safety mechanisms provided
                                                                                                               within the learning platform can provide additional controls for schools using the learning platform.


                                                                                                               Users can easily create and add animations to the UniServity learning platform. Please refer to our
                                                                                                               extended response to Question 1810 in Appendix 1 for details. All animations created or added to the
2490   Animations.                                                                 Compliant   E   2   LOT 1   learning platform can be managed using the targeted group structures and knowledge management
                                                                                                               processes available throughout the learning platform. For an overview please refer to our extended
                                                                                                               responses to Questions 1140 & 2400 in Appendix 1.
                                                                                                                      The UniServity learning platform enables users to create interactive sequencing of events based on linear
2500   Interactive sequences.                                                             Compliant   E   2   LOT 1   and conditional sequencing. For a full overview of sequencing and how it fits within workflow
                                                                                                                      management please refer to our extended response to Question 2400 in Appendix 1.


                                                                                                                      Resources can be assigned on a group or individual basis to learners by teachers and course designers.
2510   Resources assigned to learners by teachers or course designer.                     Compliant   E   2   LOT 1   The dynamic integration between MIS systems and the learning platform minimises workload for
                                                                                                                      teachers. Please refer to our extended response to Question 2400 in Appendix 1 for details.



The Vendor's Solution shall provide the following functionality: Profiling

                                                                                                                      The UniServity learning platform provides each user with their own personal profile and interface based
       User profiling automated so that the Learning Platform/VLE adapts to the user‟s
2520                                                                                      Compliant   E   3   LOT 1   on their individual needs. For an overview on how this is achieved within the learning platform please
       needs.                                                                                                         refer to our extended responses to Questions 280 & 2120 in Appendix 1.


                                                                                                                      The UniServity learning platform provides individual GUIs based around the needs of different age
       The GUI should develop as the user progresses through education (i.e.. different
2530                                                                                      Compliant   E   3   LOT 1   groups and needs of users. For an overview and examples of how this is achieved within the learning
       GUI for Nursery than for Year 11 or teacher)                                                                   platform please refer to our extended responses to Questions 280, 1870 & 2120 in Appendix 1.



E-learning Techniques across the Learning Platform/VLE

                                                                                                                      The UniServity learning platform provides an easy use set of WYSIWYG editors, templates and wizards
2540   Content-authoring tools.                                                           Compliant   E   3   LOT 1   enabling all users to create their own content within the wide range of tools available in the learning
                                                                                                                      platform. For an overview of these please refer to our extended response to Question 2190 in Appendix 1.

                                                                                                                      The UniServity learning platform fully supports audio and video broadcasting. For a full overview please
2550   Broadcasting.                                                                      Compliant   E   2   LOT 1
                                                                                                                      refer to our extended responses to Questions 1850 & 2270 in Appendix 1.

                                                                                                                      The UniServity learning platform contains a number of tools that can be used for knowledge transfer
2560   Knowledge transfer.                                                                Compliant   E   3   LOT 1   including forums & wikis. For an overview and examples of these being used please refer to our extended
                                                                                                                      responses to Questions 1210 & 2000 in Appendix 1.

                                                                                                                      The UniServity learning platform enables users to create a wide range of resources within the learning
2570   Resource creation.                                                                 Compliant   E   3   LOT 1   platform using a simple set of WYSIWYG editors, templates and wizards. For an overview of these please
                                                                                                                      refer to our extended response to Question 2190 in Appendix 1.

                                                                                                                      The UniServity learning platform provides an excellent framework for collaborative learning be they
                                                                                                                      learners in they same school or at a partner school that the learner is working with. For a range of
2580   Collaborative learning.                                                            Compliant   E   3   LOT 1
                                                                                                                      examples of how the UniServity learning platform facilitates this please refer to our extended response to
                                                                                                                      Question 1990 in Appendix 1.

                                                                                                                      Many of the tools within the UniServity learning platform enable electronic notes and comments to be
                                                                                                                      made including forums and blogs. For an example and overview of electronic comments being made
2590   Electronic note-taking.                                                            Compliant   E   2   LOT 1
                                                                                                                      please refer to our extended response to 'Blogs' in Question 2000 in Appendix 1. Electronic 'sticky' notes
                                                                                                                      form part of the 'Life' product release for August 2011.

                                                                                                                      A user's personal e-portfolio is at the heart of the UniServity learning platform and provides the
                                                                                                                      opportunity for them to narrate their own learning journey through personal spaces and the use of tools
2600   Learner narration.                                                                 Compliant   E   2   LOT 1   such as personal blogs and the use of the embedded sound recorder. For an overview of how e-
                                                                                                                      portfolios and the Blog tool are being used in this way please refer to our extended responses to
                                                                                                                      Questions 150 & 2000 in Appendix 1.

                                                                                                                      The UniServity learning platform supports a wide range of video conferencing solutions that can be used
2610   Learner video-conferencing.                                                        Compliant   E   2   LOT 1   by learners as required. For an overview please refer to our extended response to Question 2000 in
                                                                                                                      Appendix 1.


Support for Legacy VLEs Component
                                                                                                                            UniServity recognises the increasing importance of school choice and that schools may well have
       Integration between the proposed functionality within the solution‟s Learning                                        existing learning platform functionality that they wish to keep along with a new learning platform
2620                                                                                          Compliant     E   3   LOT 1
                                                                                                                            solution. For an overview of how UniServity will work alongside solutions such as Moodle & Sharepoint
       Platform/VLE and those of legacy Learning Platform/VLEs.
                                                                                                                            please refer to our extended response to Question 450 in Appendix 1.


                                                                                                                            UniServity has significant experience of migrating materials from existing Learning platforms to the
       Migration paths from existing Learning Platform/VLEs to the vendor‟s proposed
2630                                                                                          Compliant     E   3   LOT 1   UniServity learning platform. For a full overview of our approach to migrating data from other learning
       solution.                                                                                                            platforms please refer to our extended response to Question 330 in Appendix 1.



Standards Component
Shareable Content Object Reference Model - SCORM

                                                                                                                            The UniServity Learning Platform is fully SCORM 1.2 and 2004 (latest edition) compliant beyond the
2640   The proposed solution shall be fully compliant with the current SCORM version.         Compliant     E   3   LOT 1
                                                                                                                            mandatory requirements of the BECTA Framework, supporting any SCORM object from other providers.

                                                                                                                            Our SCORM compliance is provided by Rustici software and the evidence of our compliance tests is
2650   The vendor shall produce evidence of compliance tests.                                 Compliant     D       LOT 1
                                                                                                                            given on the ADLNet.gov website.
                                                                                                                            UniServity commits to remaining compliant with future versions of the SCORM standard. UniServity is
       The vendor shall also commit to remaining compliant with future versions of the
2660                                                                                          Compliant     E   3   LOT 1   also fully behind the development of the IMS Common Cartridge standard and believes this may
       SCORM standard, or its successor.                                                                                    represent the long term replacement for the SCORM standard.

                                                                                                                            There are no file size limitations within the UniServity learning platform. We recommend that schools do
                                                                                                                            not upload excessively large SCORM packages due to potential performance issues for users on
       The vendor shall, in detail, explain any file size or other limitations and whether they                             downloading large SCORM files via a dial up or slow broadband connection.
2670                                                                                            Compliant   E   3   LOT 1
       have extended SCORM parameters.
                                                                                                                            We confirm that we have not extended any SCORM parameters.



Schools Interoperability Framework - SIF
                                                                                                                            UniServity has a deep understanding of and are fully committed to the implementation of SIF should that
                                                                                                                            become established as the future, inexpensive method for allowing data to be linked between school
                                                                                                                            systems and the way of enabling data to be exchanged between schools, and between schools and the
                                                                                                                            LA.
       The vendor shall commit to working in ensuring compliance with the emerging
2680                                                                                          Compliant     E   3   LOT 1
       schools interoperability framework (SIF).                                                                            We have been heavily involved in discussions with BECTA to understand how SIF is likely to be
                                                                                                                            implemented as an established solution, and are committed to developing our SIF Agent as part of the
                                                                                                                            SWGfL Merlin project.


                                                                                                                            We are members of SIFA UK and are currently developing our SIF Agent which will connect to the ZIS
                                                                                                                            Service in SWGfL Merlin Project. We expect to begin testing our SIF Agent aiming to go live in 2011.
2690   The vendor shall describe their existing plan for compliance to this standard.         Compliant     E   3   LOT 1
                                                                                                                            We expect SIF to be more widely adopted over the next 5 years.


                                                                                              Partially                     As outlined in our response to Question 2690, UniServity anticipates going live with our SIF agent in
2700   Is the Vendor‟s solution SIF-compliant?                                                              E   3   LOT 1
                                                                                                                            2011.
                                                                                              Compliant
       E2BN is a member of Sofa and the successful vendors are expected to become a
2710                                                                                          Compliant     E   3   LOT 1   UniServity is already a member of SIFA UK.
       member of UK Sofa if they are not already.

e-GIF and e-GMS and other standards

                                                                                                                            The UniServity learning platform is fully compatible with the e-Government Interoperability Framework
       The proposed solution shall be fully compliant with e-GIF 6.1 and e-GMS 3.01 or                                      6.1, fully supports the e-Government Metadata Standard 3.01 and fully supports W3C standards. For a full
                                                                                                                            overview and examples of how the UniServity learning platform meets accessibility requirements please
2720   equivalent government standards guidance.                                              Compliant     E   3   LOT 1
                                                                                                                            refer to our extended response to Question 2120 in Appendix 1.
                                                                                                                              The UniServity learning platform is accessible to WCAG1.0 level AA throughout, thereby complying with
                                                                                                                              the requirements of the Disability Discrimination Act. For a full overview and examples of how the
       The proposed solution shall meet disability discrimination act guidelines.                                             UniServity learning platform meets accessibility requirements please refer to our extended response to
2730                                                                                         Compliant   E   3     LOT 1
                                                                                                                              Question 2120 in Appendix 1.
       WAI AA compliant as a minimum.


                                                                                                                              In order to comply with the BECTA Learning Platform Framework evaluation, thorough tests were
2740   The vendor shall produce evidence of compliance tests.                                Compliant   D       LOTs 1 & 2
                                                                                                                              conducted by an external company. The pass level was set at 100% and UniServity was duly approved.

       The vendor shall also commit to remaining compliant with future versions of the e-
2750                                                                                         Compliant   E   3     LOT 1      UniServity is committed to remaining compliant with future versions of the e-GIF and e-GMS standards.
       GIF and e-GMS standards.

DFE Information Management Systems
       The proposed solution shall be fully compliant and remain compliant with the DFE                                       The UniServity Learning Platform is fully compliant with all DFE information systems and data storage
2760   information systems specifications, including the most recent data storage and data   Compliant   E   3   LOTs 1 & 2   and exchange requirements, and we update our software accordingly as new standards e.g. assessment
       transfer specifications.                                                                                               components details 2008, are produced.
                                                                                                                              The UniServity learning platform is able to interlink with all the described components and functionality
       The proposed solution shall demonstrate its interlinking with all the described
2770                                                                                         Compliant   E   3   LOTs 1 & 2   issued by DFE. For an overivew of UniServity's approach please refer to our extended response to
       components and functionality.                                                                                          Question 30 in Appendix 1.

                                                                                                                              To ensure integrated learning and management systems, the UniServity learning platform is „dynamically‟
       The proposed solution shall be capable of interoperating with other MIS and                                            linked to the most common MIS systems including Capita SIMS, RM Integris/G2, & Serco Facility CMIS.
2780   assessment systems – MIS systems to include, but not limited to, Pearson-Phoenix Compliant        E   3   LOTs 1 & 2   We would be happy to look at integration requirements for Pearson e1 and other MIS systems if required.
       e1, Serco CMIS, G2 and Capita SIMS.                                                                                    For a full overview of UniServity's current and planned MIS integration please refer to our extended
                                                                                                                              response to Question 30 in Appendix 1 for details.



IMS Global Learning Platform Consortium

       The proposed solution shall be fully compliant with the IMS Content Packaging data                                     The UniServity learning platform fully supports the IMS Content Packaging data mode, binding
2790                                                                                      Compliant      E   1     LOT 1
                                                                                                                              specifications V 1.2 and the ADL extensions V1.1 through its SCORM capabilities.
       mode and binding specifications 1.2 and the ADL Extensions v1.1.


Internet2 Shibboleth-compliant

                                                                                                                              UniServity is a member of the UK Access Management Federation. The UniServity learning platform is a
                                                                                                                              fully supported Shibboleth Service Provider. It will therefore auto authenticate against a Shibboleth
       The vendor shall commit to developing their proposed solution so as to be compliant                                    Identity Provider service. We have already deployed a number of Shibboleth solutions in Local
2800   with the requirements of the UK Access Management Federation which is, in turn,     Compliant     E   3   LOTs 1 & 2   Authorities such as Worcestershire. Worcestershire operates a central identity management system
       based on Internet2 standards.                                                                                          across their network. A Shibboleth Identity Provider is added to this service which interfaces with our
                                                                                                                              Shibboleth Service provider agent, allowing any Worcestershire network authenticated users to single
                                                                                                                              sign onto our platform.

                                                                                                                              As outlined in our previous response to Question 2800, UniServity has already worked with
       E2BN will be managing a central Identity Provider (IDP) which will be Shibboleth-
2810                                                                                         Compliant   E   3   LOTs 1 & 2   Worcestershire County Council on a similar project, and we would be happy to work on a similar basis
       enabled and the vendor‟s solution shall use this as its primary IDP for schools.                                       with E2BN and its Local Authorities.

                                                                                                                              The UniServity learning platform is built on Microsoft classic ASP, with new developments in the learning
                                                                                                                              platform being made in Microsoft .Net Framework 4.

                                                                                                                              To ensure the highest quality product, fastest possible bug fixing turn around and ensure the shortest
                                                                                                                              time to develop product, UniServity employ AGILE development methodologies (using Scrum) in a
       The vendor shall provide E2BN with an understanding of the solution‟s standards in
2820                                                                                      Compliant      E   3   LOTs 1 & 2   continuous integration staging environment.
       respect of architecture, development environments and proprietary licensing.
                                                                                                                              The learning platform runs on a secure SQL server environment with comprehensive password policies
                                                                                                                              and firewall provision. For further details on the architecture used within the solution please refer to our
                                                                                                                              extended response to Question 3030 in Appendix 1.




Interoperability Component
                                                                                                                                We are committed to interoperability on many levels and have taken ownership for a wide range of
                                                                                                                                interoperability issues with other Local Authority partners. We would welcome discussions with E2BN &
                                                                                                                                its Local Authorities over your specific interoperability requirements and would be happy to work with
                                                                                                                                your other suppliers on interoperability requirements.

                                                                                                                                We are continuously increasing the number of internationally recognised standards, frameworks and
       Ownership, by the vendor, of interoperability issues.
2830                                                                                           Compliant   E   3   LOTs 1 & 2   reference models used within our Learning Platform and are currently compliant with e-GMS, e-GIF, COL
                                                                                                                                Metadata 1.1, SCORM 1.2 & 2004, Shibboleth, HTML4.0 and CSS2.0. For further details please refer to our
                                                                                                                                above responses to questions 2640 - 2820. UniServity is fully behind increasing interoperability and
                                                                                                                                choice for learners and fully agrees with the open source principles behind the GNU General Public
                                                                                                                                Licence. We would be happy to discuss GPL v3 requirements with E2BN and its other suppliers to ensure
                                                                                                                                interoperability is maximised.




                                                                                                                                The UniServity Learning Platform seamlessly enables establishments in the same education sector and
                                                                                                                                those in different phasese using the same VLE to work together, encouraging communication and
                                                                                                                                collaboration between learners and teachers in the E2BN region, England and across the whole world.

                                                                                                                                Part of our solution offers E2BN and each participating Local Authority a central LA Learning Platform
                                                                                                                                hub, which can be used to unite schools, disseminate information to all schools from a central location
       Seamless interoperability with establishments in the same education sector and                                           and encourage collaboration between all schools involved in the project.
2840                                                                                           Compliant   E   3   LOTs 1 & 2
       different phases using the same Learning Platform/VLE system or MIS.
                                                                                                                                Content can be shared between a cluster of schools, across the whole LA and on a much broader basis
                                                                                                                                as required.

                                                                                                                                Please refer to our response to Question 1990 for a number of examples of how seamless interoperability
                                                                                                                                will be achieved across establishments.




                                                                                                                                Data can be exported from the UniServity learning platform in a number of different common formats
                                                                                                                                enabling key learner information to be transferred to a FE/HE learning platform system. As part of our
       Capability to transfer information to the HE/FE sector‟s Learning Platform/VLE                                           partnership with Microsoft, we will be providing users with access to space on the Microsoft 'sky drive'
2850                                                                                           Compliant   D       LOTs 1 & 2
                                                                                                                                enabling learners to export e-portfolios and other key data to the 'sky drive' when they leave school and
       systems including the JISC E- Framework.
                                                                                                                                then seamlessly access it from College or UniServity, genuinely facilitating e-portfolios as a life-long
                                                                                                                                learning asset.

       Seamless interoperability with different organisational approaches to address
       government agenda in relation to services for children (currently Every Child
       Matters).
2860                                                                                           Compliant   E   2   LOTs 1 & 2   Please refer to our extended response to Question 2860 in Appendix 1 for a full overview.
       Different parts of E2BN have organised various services to learners through
       libraries, Youth Centres, Health and Social Services leading to interoperability
       requirements with other sectors‟ systems.
                                                                                                                                UniServity has an established API model which is used for interacting with external 3rd party data and
       A commitment to publish an interim API to allow real-time synchronisation between                                        content suppliers from within the UniServity Learning Platform. This includes taking data from MIS and
       the learner record system, the school business system and other elements of the                                          other systems as outlined in our extended response to Question 30 in Appendix 1. This is based on a
                                                                                               Partially                        synchronised link rather than real-time synchronisation however.
2870   Learning Platform/VLE.                                                                              E   1   LOTs 1 & 2
                                                                                                                                Part of the release of 'Life' the next generation of the UniServity learning platform due for release in
                                                                                               Compliant
       The minimum requirement for this API will be those standards listed in the                                               August 2011 will provide an open API allowing any partner or customer to develop components or
       Standards Component of this document.                                                                                    content for the learning platform. Please refer to our extended response to Question 60 in Appendix 1 for
                                                                                                                                further details.


       Details on any, and all, proposals to charge, or otherwise restrict, other suppliers‟                                    UniServity will be happy to provide other key stakeholders involved in the project with access to product
                                                                                                                                release dates, functionality developments and relevant data structures as required. We would not plan to
2880   access to product release dates, functionality developments, data structures or data    Compliant   E   3   LOTs 1 & 2
                                                                                                                                charge for this or restrict access in any way, subject to appropriate confidentiality agreements being in
       interchange between products.                                                                                            place.


Security Component
       Full understanding of the e-safety issues and comprehensive proposals. Please
2890                                                                                          Compliant   E   3   LOTs 1 & 2   Please refer to our extended response to Question 2890 in Appendix 1 for a full overview.
       detail.
                                                                                                                               UniServity has full ISO 27001 certification. UniServity's certification number is SP240353. Certification
2900   Compliance with ISO 17799/ISO 27001                                                    Compliant   E   3   LOTs 1 & 2   was provided to E2BN as part of the PQQ evaluation, but additional copies can be provided as proof if
                                                                                                                               required.
       General recognition of the vulnerability of Learning Platform/VLEs to abuse and the
2910                                                                                          Compliant   E   3     LOT 1      Please refer to our extended response to Question 2910 in Appendix 1 for a full overview.
       steps taken to protect external access to the data.
                                                                                                                               To date, we have deployed our learning platform solution to over 2,500 schools in 21 countries around
                                                                                                                               the world. As yet, we have not encountered any issues with firewalls as all of our software is web based,
                                                                                                                               using standard ports 80 (HTTP) and 443 (HTTPS/SSL). For a full overview of the ports that may be used
                                                                                                                               within the UniServity learning protocol please refer to our extended response to Question 3050 in
                                                                                                                               Appendix 1.
       Describe the potential interaction issues with the various firewalls of E2BN LAs and
                                                                                                                               We do have optional advanced authoring tools that require some configuration to proxy/caching servers.
2920   schools, and other suppliers, and the specific settings required for the proposed      Compliant   E   3   LOTs 1 & 2
                                                                                                                               The minimum requirements are a standards compliant browser with JavaScript and cookies enabled. The
       solution to function.                                                                                                   browser also needs to be set to check for newer versions of web pages to prevent caching of the dynamic
                                                                                                                               content.

                                                                                                                               We will happily commit to co-operate with E2BN, its Local Authorities and and other suppliers where
                                                                                                                               potential interaction issues with firewalls or other hardware may occur.




                                                                                                                               Schools have a full capability to upload their own data and applications as required using the easy to use
                                                                                                                               bulk upload and drag and drop tools described in our extended response to Question 630 in Appendix 1.
       Proposals for management of schools' individual needs for uploading data and
2930                                                                                          Compliant   E   2   LOTs 1 & 2   If schools require UniServity to upload data and new applications this will be done on a case-by-case
       applications to the Learning Platform/VLE within short timescales.                                                      basis following our ITIL Incident/Service request and change mnanagement procedures. For an overview
                                                                                                                               of these please refer to our extended response to Question 90 in Appendix 1.




                                                                                                                               Our software fully supports SSL and we typically implement 1024bit SSL encryption. For a full overview
                                                                                                                               of UniServity's approach to data protection please refer to our extended response to Question 2910 in
       The use of SSL, or equivalent, to protect traffic over the Internet and local area                                      Appendix 1.
       networks.
2940   The strength of the encryption grade should be stated.                                 Compliant   E   3   LOTs 1 & 2   We currently use thawte.com certificates, however we can support other approved certificates if required.
       The names of supported Certificate Authorities should be stated.
                                                                                                                               If you require UniServity to support other approved certificates we would charge for this on a “cost-plus”
       Whether the cost of the Certificate(s) are included in the Pricing Schedule.                                            basis.




                                                                                                                               The storage devices we use are SAN systems which are housed in secured racks in secured areas of a
                                                                                                                               data centre floor which has very strong physical security 24/7/365. The servers sit behind firewalls with
       The use of encrypted storage to prevent unauthorised access to data in the case of                                      MS SQL Server best practice guidelines followed to mitigate risk of electronic attacks.
2950   theft.                                                                                 Compliant   E   3   LOTs 1 & 2
                                                                                                                               The data sits behind 1024 bit encrypted network /active directory permissions. We have successfully
       The strength of encryption will be stated.                                                                              achieved ISO 27001 certification of our systems. For a full overview of UniServity's approach to data
                                                                                                                               protection please refer to our extended response to Question 2910 in Appendix 1.



       Prevention of unauthorised access to data whilst off-site.
2960   Physical protection of off-site media.                                                 Compliant   E   3   LOTs 1 & 2   Please refer to our extended response to Question 2960 in Appendix 1 for a full overview.
       The use of encrypted backup with the strength of encryption being stated.

Authentication, Authorisation & Accounting Component
       The proposed solution is fully ID- and password-protected.
       Each end-user has a unique account which is linked to their personalised learning
       space – which may well be spread across different domains and physical locations.
2970   The strength of password should be stated.                                            Compliant   E   3   LOTs 1 & 2   Please refer to our extended response to Question 2970 in Appendix 1 for a full overview.
       Any further authentication protection e.g.. memorable information, PIN, etc should be
       described.
       The user ID shall not disclose location or gender.

       The proposed solution is role-based. Typical roles will include:
       Learner
       With different categories to allow for appropriate content exposure
       Teacher
2980   Parent                                                                                Compliant   E   3     LOT 1      Please refer to our extended response to Question 2980 in Appendix 1 for a full overview.
       Governor
       Guest
       Administrator
       Solution Provider

                                                                                                                              A user can belong to any number of groups and therefore have multiple roles: this means that (for
                                                                                                                              example) it is possible for a user to be a teacher at one school, a parent of a child at another school and a
                                                                                                                              governor of two other schools.
       The proposed solution enables an individual user to have multiple roles e.g. user
                                                                                                                              We usually advise schools on a suitable initial group set, based on the number of users within the
2990   18573 may be a “learner” and “teacher” and “parent” and “administrator” and these     Compliant   E   3     LOT 1
                                                                                                                              school, the required level of integration with the MIS and the school‟s organisational structure.
       should also allow for customisable roles.
                                                                                                                              If schools choose to collaborate together, it is very easy to create a group of users that are members of a
                                                                                                                              number of different learning establishments.




                                                                                                                              UniServity is a member of the UK Access Management Federation. The UniServity learning platform is a
                                                                                                                              fully supported Shibboleth Service Provider. It will therefore auto authenticate against a Shibboleth
                                                                                                                              Identity Provider service. We have already deployed a number of Shibboleth solutions in Local
       The proposed solution is UK Access Management Federation Shibboleth (service
3000                                                                                         Compliant   E   3   LOTs 1 & 2   Authorities such as Worcestershire. Worcestershire operates a central identity management system
       provider) compliant.                                                                                                   across their network. A Shibboleth Identity Provider is added to this service which interfaces with our
                                                                                                                              Shibboleth Service provider agent, allowing any Worcestershire network authenticated users to single
                                                                                                                              sign onto our platform.


                                                                                                                              The UniServity learning platform provides comprehensive tracking of all transactions that take place
       Transaction auditing. The proposed solution should include transaction tracking for
3010                                                                                         Compliant   E   3   LOTs 1 & 2   within the learning platform for auidt reports. For an overview of the reports and monitoring that takes
       audit purposes. Details should be given of tracking mechanisms and reports.                                            place please refer to our extended response to Question 430 in Appendix 1.



Infrastructure / Platform Requirements Component

       Quality of Service - QoS
3020   An understanding of the relationship between high demand and acceptable QoS.          Compliant   E   3   LOTs 1 & 2   Please refer to our extended response to Question 3020 in Appendix 1 for a full overview.
       Proposals for strategic, tactical and operational solutions in maintaining QoS.
       Server requirements; please give details for all available scenarios:
       Hosted instance provided by the vendor – and standards
       Hosted instance provided by an existing supplier – if an option, and standards
3030   Operating systems                                                                       Compliant   E   3   LOTs 1 & 2   Please refer to our extended response to Question 3030 in Appendix 1 for a full overview.
       RAM, disk space, minimum processor
       Back-up devices
       Application architecture with particular reference to scalability and availability.


       Client requirements:
       For a client PC, this will almost certainly describe the browser types and supported
       functionality. Compliance with regard to standards such as W3C shall be stated.
       Dependencies upon proprietary plug-ins shall be stated. The vendor shall state the
       approach to DDA compliance in the client interface and the minimum level
3040                                                                                           Compliant   E   3   LOTs 1 & 2   Please refer to our extended response to Question 3040 in Appendix 1 for a full overview.
       guaranteed.
       The use of other devices such as mobile phones, PDAs, wireless technologies and
       devices „everywhere‟ shall be described notably, but not exclusively, in the areas of
       communication, tutor support and tracking.
       Synchronisation with mobile devices.

       Network requirements (LAN, WAN and MAN): LAN speeds; Active network device
3050                                                                                           Compliant   E   3   LOTs 1 & 2   Please refer to our extended response to Question 3050 in Appendix 1 for a full overview.
       throughput; Active network protocols; Local firewall requirements.

3060   Software: Variations, Version control, Upgrade dependencies.                            Compliant   E   3   LOTs 1 & 2   Please refer to our extended response to Question 3060 in Appendix 1 for a full overview.

                                                                                                                                UniServity provides a comprehensive set of disaster recovery and back up processes for our centrally
                                                                                                                                hosted customer base. Given the anticipated magnitude of the base of data, our centrally hosted SAN
                                                                                                                                storage servers will be snap mirrored to a second data centre over fibre connections. For a full overview
                                                                                                                                of UniServity's disaster recovery and backup processes please refer to our extended response to
                                                                                                                                Question 2960 in Appendix 1.
                                                                                                                                All files that are uploaded to the learning platform will remain on it until an authorised user chooses to
       Back-up and disaster recovery.                                                                                           remove it. All files are then backed up and restored within the software. This is managed through a
       Recommended back-up regimes for user data.                                                                               recycle bin.
3070   The described regimes will need to recognise the magnitude of the base of data.         Compliant   E   3   LOTs 1 & 2
       Recovery options for user data which may include learner or practitioner-generated                                       When users delete files they get put into a recycle bin from which users and administrators can restore
                                                                                                                                them. In the same way that the Windows recycle bin works, if users empty the recycle bin the file is
       content.
                                                                                                                                permanently lost.

                                                                                                                                Learners can therefore either retrieve files they have removed, or if the file is an area controlled by a
                                                                                                                                teacher or other authorised user, request delivery of it using one of the many communication tools in the
                                                                                                                                learning platform (such as messaging, email etc).




                                                                                                                                The solution is entirely delivered from within the centrally hosted environment. The server configuration
                                                                                                                                consists of n+1 web servers which are load balanced, with Clustered SQL Server 2005 or DB Mirroring
                                                                                                                                and Storage servers „snap-mirroring‟ to a second data centre. Each server is configured to a minimum of
       Resilience                                                                                                               dual processors and redundant or hot-swappable components such as power supply and network cards.
       Fail-over requirements and options                                                                                       We have 24/7 service agreements with our Managed Network Partners supported by (at least) 99.9% OLA
3080                                                                                           Compliant   E   3   LOTs 1 & 2
                                                                                                                                uptime guarantee. UniServity warrants that access to the Product shall be at a level of 99.5% between the
       % up-times and guarantees
                                                                                                                                hours of 8am and 8pm (Monday to Sunday) and 97% at all other times. For the purpose of this warranty,
       24/7/365 guarantees.
                                                                                                                                technical breaks in service not exceeding three minutes shall not be deemed to amount to non-access,
                                                                                                                                provided no more than two breaks occur within one hour. Please also refer to our extended response to
                                                                                                                                Question 3490 in Appendix 1 for the draft Service Level Agreement this would form part of.
                                                                                                                           Within the hosted environment we measure and manage parameters such as temperature, humidity,
       Local environment.                                                                                                  smoke detection and full redundant UPS as standard.
3090   Power - UPS.                                                                      Compliant    E   3   LOTs 1 & 2
                                                                                                                           Our hosted environment is manned and monitored 24/7/365. For an estimate on these factors in a Local
       Temperature and humidity control.                                                                                   Authority hosted implementation please refer to our extended response to Question 3030 in Appendix 1.




Configuration, Data Manipulation & Commissioning Component


                                                                                                                           Our solution is centrally hosted and managed. No local installation is required for the learning platform,
                                                                                                                           meaning we will not need to access the technical environments of E2BN's institutions. Synchronisation
                                                                                                                           of the MIS with the Learning Platform (if required) involves installing an application on one local
                                                                                                                           machine. This process is usually undertaken remotely or by a member of school staff. The installation of
                                                                                                                           this software is overseen by our experts, and is fundamentally a simple operation that only takes a few
                                                                                                                           minutes.

                                                                                                                           No technical onsite expertise should be required over and above the typical knowledge usually held by
       Installation.                                                                                                       an ICT Advisor (at LA level) or an ICT Technician (at school level). Some knowledge may be needed to
       Understanding of the accessibility to the technical environment within all our                                      enable/configure web browsers, however, this is typically not required as most institution networks will
       learning institutions.                                                                                              already have the necessary configuration in place.
3100   Understanding of the technical expertise/capability likely to be available for the Compliant   E   3   LOTs 1 & 2
                                                                                                                           Browsers should be configured to check for newer versions of a page on every visit, they should also be
       installation within E2BN learning institutions.                                                                     set to use javascript and have cookies enabled. The level of expertise required rarely extends beyond the
       E2BN members have various approaches to management of the WAN infrastructure                                        ability to set up these requirements.
       on behalf of schools.
                                                                                                                           Our approaches to installation have been fine-tuned over the past nine years where we have deployed our
                                                                                                                           solution into over 2,500 schools. A school IT Advisor/Technician has been able to carry out the
                                                                                                                           configurations in the vast majority of cases. Our support teams are on hand however if a problem should
                                                                                                                           arise.
                                                                                                                           We have signficant experience of managing any issues related to WAN infrastructure, and are happy to
                                                                                                                           commit to working in partnership with E2BN and its Local Authority partners on any WAN issues that
                                                                                                                           may arise.




                                                                                                                           UniServity has substantial experience of providing authenticated and integrated access to a wide range
                                                                                                                           of popular content. A full overview and examples showing this is provided in our extended response to
                                                                                                                           Question 470 in Appendix 1.

                                                                                                                           The learning platform is shibboleth compliant and uses shibboleth to manage any licensing and
       Configuration.
                                                                                                                           authentication/configuration issues, hence removing any potential problems in these areas.
       Understanding of the existing products being used by learning institutions for
       education ICT.                                                                                                      The learning platform supports all IMS QTI 1.2 (Questions and Tests Interoperability) content as
3200   Understanding the existing products being used by learning institutions for       Compliant    E   3   LOTs 1 & 2   individual assessment items, or banks of assessment items. The learning platform also supports
       management ICT.                                                                                                     Shibboleth, enabling integration with other Shibboleth compliant content.
       The vendor should satisfy themselves that they are fully aware of any and all                                       The learning platform is also fully SCORM 1.2 and 2004 compliant beyond the mandatory requirements of
       standards being utilised by E2BN members.                                                                           the BECTA Framework, supporting any SCORM object from other providers.
                                                                                                                           With regards to configuration of the learning platform with existing MIS providers please refer to our
                                                                                                                           extended response to Question 30 in Appendix 1.
       Integration.
       Capability of managing the relationship with existing Learning Platform/VLE
       suppliers to E2BN learning institutions in order to achieve integration with the data
       held within their product.
                                                                                                                              UniServity has significant experience of managing relationships with existing VLE providers to manage
       Capability to technically achieve integration with an existing Learning Platform/VLE                                   the integration of existing VLEs with the UniServity learning platform. Please refer to our extended
       supplier‟s product.                                                                                                    response to Question 450 in Appendix 1 for an overview of our experience and technical capabilities in
       Capability of managing the relationship with existing MIS suppliers to E2BN learning                                   this area.
3300                                                                                         Compliant   E   3   LOTs 1 & 2
                                                                                                                              With regards to integration with existing MIS systems, UniServity also has significant experience of
       institutions in order to achieve Learning Platform/VLE integration with the data held
                                                                                                                              integrating our learning platform solution with popular MIS solutions including Capita SIMS, Serco
       within their product.
                                                                                                                              Facility CMIS & RM Integris G2. Please refer to our extended response to Question 30 in Appendix 1 for
       Capability to technically achieve Learning Platform/VLE integration with schools‟                                      full details of our current technical capabilities and plans including two way transfer of data.
       existing MIS systems.
       Capability to achieve technical integration of MIS systems of all major providers in
       the education market with the Learning Platform/VLE, including seamless automatic
       two-way data transfer and provided clear timescales for such integration.


                                                                                                                              UniServity has been chosen by more than 20 Local Authorities under the Becta Learning Platform
       Migration: Capability of managing the relationship with an existing Learning                                           framework to provide our learning platform solution and many of these agreements have involved
                                                                                                                              migration from existing Learning Platform solutions including Net Media, Fronter & Moodle. We are
       Platform/VLE supplier to learning institutions in order to achieve the successful
3400                                                                                       Compliant     E   3   LOTs 1 & 2   therefore more than capable of managing the relationships with existing VLE providers to achieve
       migration of data held within their product. Capability to technically achieve                                         successful migration to the UniServity learning platform. For a full overview and details of how we
       migration from an existing Learning Platform/VLE supplier‟s product.                                                   approach this from a technical and planning perspective please refer to our extended response to
                                                                                                                              Question 330 in Appendix 1.



Support / Management Component
       Tools: in-house support; end-user support and training; development; fault
3410                                                                                       Compliant     E   3   All LOTS     Please refer to our extended response to Question 3410 in Appendix 1 for a full overview.
       determination and rectification.
                                                                                                                              End-users will be provided with access to a range of facilities via the UniServity help desk including
                                                                                                                              telephone support, remote diagnostics and help facilities delivered by our ITIL v3 qualified help desk
                                                                                                                              staff. Please refer to our extended response to Question 1060 for a full overview of the support facilities
                                                                                                                              provided.
       Post-implementation support: On-site support; Remote diagnostics; Remote help
3420                                                                                       Compliant     E   3   All LOTS     On-site support provided by UniServity is normally focussed on enhancing the use of the learning
       facilities, Compliance with ITIL Service Management or equivalent                                                      platform as part of our training programme as outlined in our response to Questions 3430 & 3440. Given
                                                                                                                              the reliability of the UniServity learning platform and the opportunities for remote and telephone
                                                                                                                              diagnostics it is extremely rare that an on-site visit is required for technical reasons, but if required we
                                                                                                                              will of course do so.


Continuing Professional Development Component

       The vendor‟s vision for delivering quality training and support over an extended
3430   period to different clients including: LA representatives, Senior management,       Compliant     E   2   All LOTS     Please refer to our extended response to Question 3430 in Appendix 1 for a full overview.
       Curriculum area management, Class teachers, Support assistants, Learners.
       The vendor‟s proposed training programme for continuing professional development
       at all levels including: Training and development requirements provided within the
       core provision: Training arrangements for LA officers supporting learning
       institutions, including number of training units provided as part of the package;
       Required level of technical expertise needed from the learning institution; Systems
3440   management technical training arrangements for learning institutions including        Compliant    E   2   All LOTS   Please refer to our extended response to Question 3440 in Appendix 1 for a full overview.
       number of training units provided for each; Learning Platform/VLE system training
       arrangements for teachers in learning institutions including number of training units
       provided for each; Pedagogical training arrangements for teachers across learning
       institutions including number of training units provided for each; Training
       recommendations based on an audit of the individual learning institution.


Documentation & Escrow Component

                                                                                                                             As a centrally hosted managed solution, no local on-site installation is required for the learning platform.
                                                                                                                             UniServity will create each initial learning platform site and provide access for schools to their learning
                                                                                                                             platform site at their initial training session, enabling the schools to start developing and customising
                                                                                                                             the learning platform for their particular requirements. If applicable, school or Local Authority staff will
                                                                                                                             need to be involved with synchronisation of the MIS with the Learning Platform which involves installing
                                                                                                                             an application on one local machine in the school. This process is usually undertaken remotely or by a
                                                                                                                             member of school staff. The installation of this software is overseen by our experts, and is a simple
3450   Installation breakdown – tasks, who involved, time on-site, time off-site, training.   Compliant   E   3   All LOTS
                                                                                                                             operation that only takes a few minutes.

                                                                                                                             Administrator training will be carried out to provide learning platform managers with the necessary skills
                                                                                                                             required to carry out day to day management tasks (an overview of which is provided in our extended
                                                                                                                             response to Question 3410 in Appendix 1). For an overview of the proposed training programme that will
                                                                                                                             enable these tasks to be carried out, please refer to our extended response to Questions 3430 & 3440 in
                                                                                                                             Appendix 1.


3460   Lead roles and responsibilities, suggested post holders, what is entailed.             Compliant   D       All LOTS   Please refer to our extended response to Question 3460 in Appendix 1 for a full overview.

       Implementation flow-chart with sequences of actions, who should undertake them
3470                                                                                          Compliant   E   1   All LOTS   Please refer to our extended response to Question 3470 in Appendix 1 for a full overview.
       and approximately how long they take.

       Service description: The individual components of the Learning Platform/VLE, MIS,                                     UniServity will provide appropriate documentation on the individual components of the Managed
                                                                                                                             Learning Service as required by E2BN institutions. For an overview of the components currently provided
3480   or resources as shown on the attached diagram, to be available to E2BN learning   Compliant        E   1   All LOTS
                                                                                                                             and due to be provided shortly as part of our development roadmap please refer to our extended
       institutions are fully described within an accessible service description.                                            responses to Questions 400, 2000 & 45 in Appendix 1.

       Service level agreement; The individual components of the Learning Platform/VLE
       are included with a service level agreement document; Each Learning Platform/VLE
       component in the service level agreement is measured and reportable to the level of
       a learning institution; Each Managed Learning Platform/VLE component‟s
3490                                                                                       Compliant      E   3   All LOTS   Please refer to our extended response to Question 3490 in Appendix 1 for a full overview.
       performance can be aggregated to LA level; Each Managed Learning Platform/VLE
       component‟s performance can be aggregated to E2BN Services level; The SLA is
       linked to performance guarantee; A Customer Handbook will support the contract
       and SLAs.
       Documentation:
       The Learning Platform/VLE, MIS or utility components are fully covered within
3510   technical documentation that includes the relevant APIs published for further       Compliant      E   3   All LOTS   Please refer to our extended response to Question 3510 in Appendix 1 for a full overview.
       integration and open component development. The Learning Platform/VLE
       components are fully covered within end-user documentation.
                                                                                                                             There are no copyright limitations on content created within the UniServity learning platform. External
3520   Copyright: The vendor states any copyright limitations.                                Compliant   E   3   All LOTS   3rd party content uploaded into the learning platform may be subject to any copyright limitations
                                                                                                                             imposed by the provider.
       Licensing; The vendor states any licensing restrictions:                                                            As a fully web based solution, the UniServity learning platform is available on any standards based
       Of special interest is any restriction which will inhibit the concept of „anytime                                   internet browser on a wide variety of different device types meaning that genuine anytime anywhere
       –anywhere‟ learning. In particular; use from home, library, community centre,                                       learning can be achieved.
       internet café, hot-spot, etc.                                                                                       There are no restrictions which should inhibit different user types and indeed the role-based nature of
                                                                                                                           the UniServity learning platform enables a wide variety of user types to successfully use the UniServity
3530   Of special interest is any restriction which inhibit different user types:           Compliant   E   3   All LOTS
                                                                                                                           learning platform. For an overview and examples of this please refer to our extended response to
       In particular, parents, learners over 18, etc.                                                                      Question 2980 in Appendix 1.
       GNU General Public Licence.                                                                                         UniServity is fully behind increasing interoperability and choice for learners and fully agrees with the
       Of special interest is the embracing of interoperability through the production of                                  open source principles behind the GNU General Public Licence. We would be happy to discuss GPL v3
                                                                                                                           requirements with E2BN and its other suppliers to ensure interoperability is maximised.
       solutions under the GPL.

       Intellectual Property Rights: The vendor affirms it has the IPR, or where needed, the                               UniServity is the sole owner of the Intellectual Property Rights for the UniServity Learning Platform
3540   permission of the IPR owner to provide the various components within the Learning Compliant      M       All LOTS   solution, and consequently there are no IPR issues with any of the components provided within our
       Platform/VLE, MIS or other resources.                                                                               solution.

       Escrow arrangements: The vendor describes its current arrangements for Escrow;                                      UniServity has already established escrow agreements with Software Escrow Solutions (SES) and can
3550   where E2BN judges these to be less than desirable, alternative arrangements will be Compliant    E   3   All LOTS   provide the same service for E2BN and its Local Authorities if required on an optional chargeable 'cost
       required of the successful vendor/s.                                                                                plus' basis. We would be happy to discuss alternative escrow arrangements if required.



Quality Assurance Component
       A statement of the method of working; An acceptance test plan and procedures
       which form part of the main contract; An agreed generic project plan for the
3560   implementation sequence at any one site; An agreed change control mechanism on Compliant         E   3   All LOTS   Please refer to our extended response to Question 3560 in Appendix 1 for a full overview.
       platform upgrades, enhancements and resource additions; Programme of high-level
       reviews.

                                                                                                                           The project plan for the learning platform delivery will be individually created and developed for each
       Pre-implementation for individual sites: Proposals on how to adapt the generic                                      school following the initial consultancy session. This is critical to ensure that the learning platform is
                                                                                                                           mapped on to the key school development priorities for each school, rather than simply becoming
3570   project plan for the implementation sequence to the actual site‟s requirements;      Compliant   E   3   All LOTS
                                                                                                                           another ICT initiative. For a full overview of this approach and examples of individual project plans
       Method of working; Published agreed test plans – unit and system.                                                   please refer to our extended responses to Questions 3430 & 3560 in Appendix 1. For an overview of the
                                                                                                                           proposed test plans please refer to our extended response to Question 3580 in Appendix 1.


3580   Implementation for individual sites: A site acceptance test plan and procedures.     Compliant   E   3   All LOTS   Please refer to our extended response to Question 3580 in Appendix 1 for a full overview.


       Post-implementation for individual sites:
       Programme of reviews
       Programme of user-testing of enhancements and processes to include feedback on
       refinements prior to launch or upgrade
3590   Programme of monitoring meetings with the LA and schools                            Compliant    E   3   All LOTS   Please refer to our extended response to Question 3590 in Appendix 1 for a full overview.
       Templates of monitoring reports provided to the LA and schools, with details on how
       they would be provided (hard and soft copies), and including Learning Platform/VLE
       usage trend, including use of individual components and performance against
       performance targets.


       MIS, School Management Information Systems
3600   Ability to comply with DFE statutory data returns.                                               E   3    LOT 2     Not applicable - UniServity is only bidding for Lots 1 & 3.
3610   Compliance with DfE common basic data set standards.                                             E   3    LOT 2     Not applicable - UniServity is only bidding for Lots 1 & 3.
3620   Compliance with DfE common transfer CTF standards.                                               E   3    LOT 2     Not applicable - UniServity is only bidding for Lots 1 & 3.

3630
       Facilitates interoperability to SIF standards across MIS suppliers and other                     E   3    LOT 2     Not applicable - UniServity is only bidding for Lots 1 & 3.
       applications e.g.. LPs, Admission authorities
3640
       Ability to handle dual and multiple registrations, including attendance across                   E   2    LOT 2     Not applicable - UniServity is only bidding for Lots 1 & 3.
       multiple sites.
3650   User-friendly management reporting tools to support leadership decision-making.       E   2   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.

3660   Ability to export in EXCEL format and re-import with additional information.          E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
3670   Ability to export changed data items for updating central LA systems.                 E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
3680   Functionality to record and manage behaviour issues.                                  E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
       Functionality to record and track pupil attainment progress in the classroom
3690                                                                                         E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
       environment with built-in analysis tools.
3700   Functionality to report on individual or custom groups of pupils or staff.            E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.

3710   Ability to handle school federations, multiple school or centralised LA versions.     E   2   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.

3720   Functionality to meet school attendance registration requirements.                    E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
3730   Real-time remote data access and updating.                                            E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
3740   Appropriate access for parents and pupils.                                            E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
3750   Financial and budget management.                                                      E   2   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
3760   Timetable management.                                                                 E   2   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
3770   Personnel Management linked to financial management.                                  E   2   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
3780   Examinations management.                                                              E   2   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
3790   Workflow and letter/e-mail generation.                                                E   2   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.

       Back-up and disaster recovery.
       Recommended back-up regimes for user data.
3800   The described regimes will need to recognise the magnitude of the base of data.       E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
       Recovery options for user data which may include learner or practitioner-generated
       content.
3810   Internal and external hosting options.                                                E   1   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
3820   Payment and invoicing system.                                                         E   2   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
3830   Integrate with existing financial/accounting systems, e.g.. SAGE.                     E   2   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.

       Asset management to support efficient and effective business and Service
       Management processes by providing accurate configuration information to enable
       people to make decisions at the right time e.g. to authorise change and releases,
       resolve incidents and problems faster.
       • To provide a logical model of the services, assets and different components
       (physical, logical, etc.) and their relationships needed to deliver these services.
3835                                                                                         E   1   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
       • To define and control the components of services and infrastructure and maintain
       accurate configuration records.
       • To enable compliance with governance requirements, control the asset base,
       optimise costs, manage change and releases effectively, and resolve incidents and
       problems faster.


3840   Support package                                                                       E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.

       A real commitment to maximising management information. The vendor will specify
3850                                                                                         D       LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
       how this will be measured.
       The vendor will give examples of an understanding of the business processes of the
3870                                                                                         D       LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
       education market place
3880
       The vendor will provide innovative proposals for spreading development costs and      E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
       risk across the life of the contract
       The vendor MUST describe how it will ensure that capacity levels meet service level
3890                                                                                         E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
       targets.
       The vendor MUST describe how it will ensure that the appropriate levels of resource
3900                                                                                         E   3   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
       are available to support the service level targets.
       The vendor MUST describe activities including:                             Transaction
       and exchange trust – authenticity and non-repudiation.           Critical success factors
       for security management are the cost effective maintenance of confidentiality,
       integrity and availability of services, data and information and the proactive
       improvement of security as required. Key performance indicators include: The
4000   number of incidents caused by internal security failures. The number of incidents           E   1   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.
       caused by external security failures.                  The percentage of services
       covered by security audits. The number of security audit and testing failures.




         The vendor will explain how the MIS enables users increasing accessibility whilst
         reducing workload and obstacles in the light of the remodelling agenda “Raising
         Standards and Tackling Workload: A National Agreement”. Further information
         can be found at http://www.teachernet.gov.uk/wholeschool/remodelling/
4100     • its ease of use and management.                                                         E   2   LOT 2   Not applicable - UniServity is only bidding for Lots 1 & 3.

         • facilitates knowledge management across relevant areas.
         • facilitates parental access.

				
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