Section (b) writing
Letter Writing 10 Marks
Letter writing is one of the ways of communication between people. Although the latest electronics
means of communication have adversely affected the art of writing letters yet it occupies a crucial place in
our professional life. There are two types of letters: formal, that are written to convey official business
and information and informal, which are personal letters to communicate with friends and family.
Business Letters
Format Fully-blocked
Senders
Address:-
Name of City:
Date:
Addressee’s Address: Designation
or Address
Receiver’s Address Area & City
Subject
Salutation
Beginning ( Reason for writing)
Relevant Detail
Expression of Gratitude
Complimentary close
Subscription
Example
Application for Job
Statement
You are Kavi of 132 Jugmug Vihar, Gurgoan. You are a science graduate. You came across an
advertisement for the post a Medical Representative from – Ranbaxy Chemicals Ltd, C-82
Industrial Area Roop Nagar. You wish to apply for it. Write an application to the Manager
Production unit attaching your resume.
132, Jugmug Vihar
Gurgoan
th
15 Jan, 2010
The Manager,
Ranbaxy Chemical Ltd,
C-82 Industrial Area,
Roop Nagar.
Subject: Application for the Post of Medical Representative.
This is with reference to your advertisement dated _______ on newspaper. The Hindustan Times for the
post of __________ is your company. I wish to submit my application for the same.
I am a young, healthy & energetic boy of 35 years. I am working as M.R in a local company for the last two
years.
I am enclosing my resume/or my resume is enclosed herewith for your kind consideration & perusal.
Thank You,
Yours faithfully,
______________
Do it yourself
1. You are Sona of M-113 Kailash Nagar, Jalandhar. Read the advertisement given below and
write a letter to the advertiser applying for the job. Also attach your detailed resume.
Service Engineer (15 No.) for Jalandhar & Amritsar. Degree in Electric Engg., 25 Years, 5 year
experience, Excellent presentation skills & willingness to travel. Apply Head, IFB Service Center,
Chandigarh.
2. National Thermal Power Corporation, New Delhi, has given an advertisement in ‘The Tribune’
for recruitment of management trainees to be groomed as managers of their company. Apply
for the same, giving your detailed bio-data (curriculum vitae). Invent all necessary details. You
are Roshan, Cantt. Road, Meerut.
3. Under Sarva Shiksha Abhiyan, Education Department of Punjab has given an advertisement in
‘The Tribune’ for recruitment of Lecturers in Mathematics. You are Post Graduate in
Mathematics & wish to join teaching as a profession. Write an application to The Director,
SSA, Chandigarh. Applying for the same, giving your detailed bio-data (curriculum vitae).
Invent all necessary details. You are Shubam of Ambala Cantt.
4. You are Sam of Akash Apartment Chennai, working as Ist line Manager in Alpha
Pharma for the last 4 years. Write a letter to the Manager of comed applying for the job giving
a detail of your educational qualification experience etc.
Letter of Enquiry
You are Kusam/Kasim of 39, Vasant Vihar Shimal. After passing +2 examination of CBSE you
wishes is join Art College for pursuing a diploma in Cartoonography. She came across an
advertisement of central Institute of Art & Craft which is offering 2 years diploma in Fine Arts
Write a letter to the Director of the Institute seeking information about the Institute of
course.
39, Vasant Vihar, H.No. & Name of Area
Shimla City
15th Dec. 2010 Date
Addressee &
Director His Address
Central Institute of Art & Craft City
New Delhi.
Subject: Enquiry about Fine Arts Course Salutation
Sir,
With reference to your advertisement in the ‘The Tribune’ dated 10th Dec. 2010 regarding 2
years diploma course in Fine Arts. I am studying in +2. I am interested to join this course after
passing +2.I would appreciate if you send me the following details or I would be obliged if you
send me the following details about the course.
i) Date of the commencement of course.
ii) The fee/Cost of the course.
iii) The arrangement of boarding & lodging for out stationed students.
iv) Concession in fee for promising students.
I am enclosing a demand draft of Rs. 1000. I shall be grateful for an early response.
Yours faithfully,
____________
The same format is used for all the Business letters – complaint, placing order
etc.
Practice Exercise
1. You are Rahul Sinha of 29, Panchkula. Your family is planning to purchase a flat in
response to an advertisement published in the newspaper ‘The Tribune’. Write a letter
to M/s Ansal Group, Sector 21, Mohali, making an enquiry for a purchase of a flat.
2. You are Gourav of 10, Mall Road, Patiala. Your family is planning to purchase a Car.
Write a letter to Deep Motors, Patiala making an enquiry for a purchase of a Hyundai
Car.
Enquiry for Best of Punjab Package
3. You are Sonu living at 35, Kapoor Park, Mysore. Your family is planning a week long
holiday in Punjab. You come across the following advertisement. Write a letter making
necessary enquiries from the low operation.
SEE INDIA TOURS & TRAVELS
Offers
A weeks packages for a family of 4 for Rs. 10000/-
For more details write us : www.seeindiatours.com
Hint:
i) Total Charges of _________
ii) Discount for a ________
iii) Transportation
iv) Boarding & Lodging arrangement.
4. You are Karam of class XII. You are interested in pursuing a course in Journalism. You
have seen an advertisement issue by National Institute of communication, Hyderabad
offering courses in Media & Communication. Write a letter to the Director seeking
information about these courses, fee structure, placement opportunities etc.
5. You are Samant a resident of 33, Kamala Nagar, Ludhiana. You are interested in
pursuing a course in Hotel Management. You have seen an advertisement issued by
National Council of Hotel Management. Write a letter to the Director seeking
information about the course.
6. You are Arvind of Deep enclaves, Mysore. You wish to pursue a course in Hospitality
Management & Catering Technology. You have come across an advertisement issued
by Public utility services Agency, New Delhi. Write a letter to the Manager seeking
information about
Letter of Complaint
You are Anand Sinha of 29, Gandhi Nagar Patna. You bought a Laptop of Dell from M/s
Computers House, 34, The Mall Patna. The Laptop has developed some defects. Write a letter
to the M/s Computers House complaining about the quality of the Laptop giving bill and
guarantee card no.
29, Gandhi Nagar
Patna,
20th Jan, 2011.
M/s Computer House,
34, The Mall,
Patna.
Subject: - Complaint Regarding Laptop
Sir,
I Purchased a Laptop P-7 of Dell from your shop vide bill no. C-342 dated 20th Jan, 2011 worth
Rs. 48000/-. The Laptop worked/functioned well for a fortnight. I am regretted to inform you
that the laptop is not functioning well. The screen goes blank for a while & then contrast
increases automatically. The Key Pads are very hard. It has one year warranty. You are
requested to replace the defective piece.
Yours sincerely,
Anand Sinha
Practice Exercise
i. You are Narima living at 3, Goal Bagh, Jaipur. Last month you bought Digital Camera from
Computer world Jaipur. Now you discover that there is some problem in the Camera. It does
not work properly. Write a letter to the dealer complaining about the problem.
ii. You are Mohan living at 3, Ranjit Avenue, Amritsar. Last month you bought H.P. Coloured
Printer from Gupta Computers, Amritsar. Now you discover that there is some problem in
the Printer. It does not work properly. Write a letter to the dealer complaining about the
problem.
iii. You are Radha living at Railway road, Hoshiarpur. Last month you bought L.G. Air
Conditioner from Ashoka Electronics, Hoshiarpur. Now you discover that there is some
problem in the L.G. Air Conditioner. It does not work properly. Write a letter to the dealer
complaining about the problem.
Placing Orders
1. You are Incharge of Computer Stationary in your school, St. Peters High School,
Meerut. Write a letter to M/s S.G. Computers, Karol Bagh Delhi placing an
order for a Canon Photo copier machine with details. Ask for the discount also.
Sign as Ram Parkash.
In charge of Computer Stationary
St. Peters High School
January 25, 2011
M/s S.G. Computers,
Karol Bagh, Delhi
Practice Exercise
1. You are Incharge of Store in your school, Sainik School, 10, Mall Road Amritsar. Write a
letter to M/s M.S. Emporium, Lawrence Road Amritsar placing an order for a
furnishings and upholstery. Ask for the discount also. Sign as Neha.
Subject: - Order for Canon Photo copier machine
Dear Sir,
Our School requires standard Photocopier machine for the use of office. I am glad to say
that our dealings with you have been very nice and you have always executed the order
placed by us promptly. Kindly send us the photocopy machine as mentioned below. The
usual discount of 10% that you have been giving to us should be given this time also.
S.No. Item Quantity
1. Canon Photocopy Machine 01
With regards,
Yours faithfully
Ram Parkash
2. You are Krishan, Librarian of Guru Nanak Public School, Ludhiana. Write a letter to the
Manager of Arya Book Depot, New Delhi placing an order for the books that you wish
to purchase for your school library. Also ask for the discount permissible on the
purchase.
3. You are Raj, Lab Technician of Kendriya Vidyalaya, Pathankot. Write a letter to the
Manager of Omega Lab equipments, Jaipur placing an order for Lab that you wish to
purchase for your school Science Lab. Also ask for the discount permissible on the
purchase.