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COUNCIL Summer, 2003

volume 5 ❖ number 1









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A quarterly update from the NJHA Council on Auxiliaries





FALL AUXILIARY/VOLUNTEER INSTITUTE: in this issue

Council Corner....................2

LEADERSHIP CONFERENCE 2003

First Lady At Money Mart ....3





B

ack by popular demand, Della Menechella will be the keynote speaker of

the Fall Leadership Conference at NJHA Nov. 6. Her theme is "Everything’s Volunteer Recruitment Tips ....3

Changing: Make it Work For You." She’ll also lead a session on Volunteer Incentives Can

"Chameleon Communication: Altering Your Communication Style" to effectively Increase Participation ........3

communicate with people of different personalities. Other sessions include:

Valley Hospital Auxiliary

■ Roles, Responsibilities and Relationships: Define the auxiliary’s changing Sucess Highlights................4

roles and responsibilities to enhance relationships with the hospital staff,

volunteers and the community. Money Mart Vendor List ..insert



■ Succession Planning: Strategies for Auxilians: Identify, cultivate and train

your successor through leadership planning. AUXILIARY

■ Excel Basics: Learn how to manage volunteer and donor lists with a simple RESOURCE CENTER

data table. Sort by activity, name, zip code, hours or dollars donated. Also Have a question?

learn how to merge this data to print labels and personalized letters. Need samples?

Call the NJHA at

■ Advocacy: Auxiliaries are increasing their advocacy role for their hospitals.

609-275-4112 or e-mail at

Learn strategies to improve your grassroots efforts and make your voice

jkozsuch@njha.com

heard.

■ Sharing Session: Share your experiences with other auxiliary leaders and Need information about

gain insights on solutions to common challenges. Bingo, Raffles or Amusement

Games? Visit

Mark your calendars now. Program materials will be mailed in September. www.state.nj.us/lps/ca/lgccc.htm







SAVE THE DATES

REGIONAL MEETINGS . . . BE THERE! Region I, II, III Meeting

"Sharing with other auxilians is extremely helpful and reassuring." That’s a fre- October 9, 2003

quently heard comment regarding the idea exchange at regional meetings. Saint Barnabas Medical Center

These meetings are just for that purpose - to share ideas, to explore solutions Livingston

or

and to hear important healthcare issue updates.

October 15, 2003

To the right you’ll see the list of fall regional meetings. They are free, close to Newton Memorial Hospital

home and offer the best chance for networking with your peers. And, there Newton

is such a thing as a free lunch! Region IV & V Meeting

Plan to bring other auxiliary members. If you are unable to attend, ask anoth- October 7, 2003

Meridian Health System

er auxiliary leader to come in your place. You can attend any regional meet-

Medical Center of Ocean

ing convenient for you.

County, Brick

Soon you’ll receive invitations with times, directions and more. In the mean- Region V & VI Meeting

time, if you have questions, contact Jacqui Kozsuch at NJHA at October 16, 2003

jkozsuch@njha.com or 609-275-4112. William B. Kessler Memorial

Hospital, Hammonton

Auxiliary/Volunteer Institute

2003 Fall Leadership Continued

November 6, 2003

NJHA, Princeton

Letter from the President



2003-2004

COUNCIL ON AUXILIARIES

MARY BETH BRENNAN, Chair

Saint Barnabas Medical Center GREETINGS EVERYONE!!

KAREN LAUB, Vice Chair

St. Francis Medical Center tees what they are today - a vibrant,



O

ver the past few months we’ve

SHARON MEOLA, Chair, Region I seen a dramatic change of energetic organization that works tire-

Overlook Hospital Auxilliary seasons— from snow, to rain, lessly to fulfill its mission of helping all

to finally sunshine. Your Council on New Jersey auxiliaries succeed.

LOU NOONAN, Chair, Region II

Saint Clare’s Hospital, Denville Auxiliary Auxiliaries and its committees are also I am heartened because many new

facing seasons of change. While I am auxilians have come forward, motivat-

KATHLEEN JONES, Chair, Region III both saddened and heartened, I

Warren Hospital Auxiliary ed by these women, ready to bring their

believe the future holds many opportu- skill and expertise to the Council and its

JEAN WALTER, Chair, Region IV nities for our auxiliaries. committees. Together we will flourish,

Capital Health System-Mercer

I am saddened because many dear honoring our past and moving forward

Campus Auxiliary

friends will be leaving the Council and into the future.

BRIGITTE BUIE, Chair, Region V I will miss being able to work with them

Bacharach Institute for Rehabilitation I cannot thank all our Council and com-

so closely. Winston Churchill once mittee members enough, both sea-

VICKI VAFIADES, Chair, Region VI said, "We make a living by what we soned and new, for their unselfish devo-

South Jersey Hospital-Newcomb Auxiliary get, but we make a life by what we tion to our state’s auxiliaries. We are

KATHLEEN KILLION

give." By all accounts these women community ambassadors for our hospi-

Saint Peter’s University Hospital Auxiliary have made a grand life. Their time and tals and the healthcare system at large.

dedication have been a constant Together we are making a difference!

CONNIE NORDSTROM source of inspiration for me, as I know

Muhlenberg Regional Medical it is for their own auxiliaries and all the Mary Beth Brennan

Center Auxiliary Chair, Council on Auxiliaries

auxiliaries they serve around the state.

BEA RUSH These women have been instrumental

Newton Memorial Hospital Auxiliary in making the Council and its commit-

NANCY SCHADE

Meridian Hospitals Corp., MCOC Guild

JACQUI KOZSUCH, Secretary

NJHA, Director, Community Leadership

COUNCIL CORNER

Ex-Officio: Memorial Hospital Burlington Co.;



N

JHA extends a sincere thank

NANCY SCHLITTER Marjorie Westerman, Capital Health

you to the many outstanding

N.J. Assoc. of Directors of Volunteer Services System; Fran Yorey, JFK Medical

auxiliary leaders who have

SALLY ROSLOW completed their terms on the Council Center.

NJHA, VP, Development & Trustee Relations on Auxiliaries and its committees. We FUND RAISING AND PUBLIC

applaud these individuals for their RELATIONS COMMITTEE

UPCOMING MEETING DATES: many years of leadership and service

Joyce Busch, JFK Medical Center; Trish

Sept. 17, 2003 to enhance the success of New

DeRose, St. Mary Hospital; Liz

Consumer Health Advocacy & Jersey’s auxiliaries:

Weishapl, Trinitas Hospital; Mary

Education Committee COUNCIL ON AUXILIARIES Helen Wiley, Capital Health System.

Fund Raising & Public Relations J. Delores Baker, St. Francis Medical CONSUMER HEALTH ADVOCACY &

Committee Center; Catherine Bevers, The EDUCATION COMMITTEE

Memorial Hospital of Salem County,

Council on Auxiliaries Mary Ann Roper, CentraState

Inc.; Annette Calabrese, Saint

Healthcare System; Kathy Volpi,

Nov. 20, 2003 Barnabas Medical Center; Gloria

William B. Kessler Memorial Hospital;

Consumer Health Advocacy & Piserchia, Trinitas Hospital; Kathleen

Sally Wilson, Shore Memorial Hospital.

Education Committee Schultes, Underwood-Memorial

Hospital; Gloria Senno, Virtua

Council on Auxiliaries

Jan. 22, 2004

Fund Raising & Public Relations

Committee Council on Auxiliaries

COUNCIL

Comments

NEW JERSEY ’S FIRST LADY JOINS VOLUNTEER

HOSPITAL SUPPORTERS AT NJHA’S RECRUITMENT TIPS

MONEY MART



N

ew Jersey First Lady Dina HERE ARE TWO HANDY TIPS:

McGreevey was among about

1. When you meet a potential volunteer

100 hospital auxilians, develop-

have recruitment tools handy such as

ment and foundation management staff

preprinted postcards that say:

who gathered at NJHA for the annual

Money Mart conference April 1. "You’ll make a great volunteer with the

McGreevey, wife of New Jersey Gov. Jim ______ hospital/auxiliary," or

McGreevey, attended as senior director

"I’ve had a wonderful day volunteering at the

of the Columbus Hospital Foundation.

______ hospital/auxiliary. Let me tell you."

The keynote speaker, Bill Plowman of

You can also mail these postcards to

New Jersey Games of Chance Control

Annette Calabrese (from left) posed with Dina McGreevey potential volunteers. Be sure your con-

and Mary Beth Brennan. tact information is on the card and write

Commission, explained bingo and raffle a personal note on it too.

regulations. Other sessions covered 2. Want to recruit more men? Develop

obtaining sponsorships, negotiating with projects geared toward their interests

vendors, financial management and such as a wheelchair repair program.

record keeping, merchandising and pro-

moting your shop and Excel computer

training. A vendor arcade also offered

attendees a wealth of new ideas for

fund-raising products and services. VOLUNTEER

Leaders accepting the Fund Raising Achievement Award on

behalf of their auxiliaries are (from left) Jean Walter, Eleanor

Parker, Elaine Graves, Susan Pasternack, Karolyn Sklar,

If you’d like more information about the

programs, please contact NJHA at

INCENTIVES CAN

Pearl Hawthorne, Patricia Crowley and Gloria Piserchia. 609-275-4112. INCREASE

PARTICIPATION

KEEP GOOD DOCTORS FROM LEAVING:

S

ometimes tangible incentives can

DIAL 1-877-KEEP-MDS boost volunteer morale and

involvement. First develop a list of

cap on jackpot jury pain-and-suffering the places you can ask for free incen-



W

e need your help! Runaway

claims are driving up the cost awards to help reduce malpractice insur- tives for volunteers who meet minimum

of malpractice insurance and ance premiums and keep good doctors hourly requirements, such as discount or

good doctors are closing their practices from leaving the state. free coupons to hair salons, restaurants,

or fleeing the state. The malpractice retail store, theaters, etc. Then set the

Remember: legislators count how many

reform “phone your legislator campaign” required hours and deadline needed to

calls they receive on an issue. Call as

needs you to call 1-877-KEEP-MDs. earn the incentive, based upon its per-

soon as possible. It only takes a few

ceived value. Last, have fun promoting

By dialing 1-877-KEEP-MDs an operator minutes. Please share this message with

the incentives.

will connect you directly to your state your friends and colleagues ASAP. For

Assembly representative. Your message? details, visit

For the Assembly to pass the Senate ver- www.njha.com/legaff/pdf/MedMalAd.pdf

sion of bill A-50, which would place a

COUNCIL

Comments

760 Alexander Road

PO Box 1

Princeton, New Jersey 08543-0001









FROM AROUND THE STATE: COUNCIL

HIGHLIGHT OF VALLEY HOSPITAL AUXILIARY Comments

THE KITCHEN TOUR – A RECIPE FOR SUCCESS.

Netting $115,000, the Valley Hospital Auxiliary’s Kitchen Tour 2003 was its most COUNCIL COMMENTS

successful ever. That’s in spite of rain. The event offered tours of 14 recently remod- is a publication of the

eled kitchens of homes in northern New Jersey. New Jersey Hospital Association.

The auxiliary collected $46,000 in sponsorship income including $20,000 from For questions or comments contact:

Pepsi, the major underwriter. It also charged $250 per decorator. The auxiliary sold

1,350 tickets at $40 each to people from across the state. About 500 of the tick- NEW JERSEY

ets were sold at four regional stores. The remaining tickets were sold over the phone HOSPITAL ASSOCIATION

accepting only American Express. 760 Alexander Road

Princeton, NJ 08543

The event has two co-chairs who established a strong committee with each member

assigned specific instructions, to which the success is credited. 609-275-4112

MEMBERSHIP DEVELOPMENT:

jkozsuch@njha.com

Two years ago, the 50-year-old Mahwah Branch of Valley Hospital Auxiliary had www.njha.com

only five active members. Under the leadership of a new branch president, it now

has more than 100 members!

Most of the recruits came from new housing developments, consisting mostly of new-

comers to town. The auxiliary snagged the potential members before they joined

other organizations.

The recruitment efforts included distributing auxiliary flyers at newcomer meetings,

school events, libraries and other public places where young moms gathered.

Branch members met last summer to develop potential member lists of neighbors and

friends. Then they distributed a newsletter to these potential members and called

them to attend a "get to know you meeting" in the fall.

The new members were immediately given fun and simple tasks such as vendor sales

in homes and at the hospital. They held a Christmas luncheon as well as home recipe

testings for an upcoming auxiliary cookbook, providing them with a fun social gather-

ing. Many of the new auxilians now help lead large fund-raising events for the auxiliary.

The Mahwah branch is one of 17 branches of the Valley Hospital Auxiliary. The

branch leaders have two-year maximum terms.



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