Embry-Riddle Aeronautical University
Worldwide Campus
Eastern Region
Elizabeth City Campus
Course Number: MGMT 411
Course Title: Logistics Management for Aviation/Aerospace
Academic Term: 10/U2: May 31, 2010 – August 1, 2010
Course Hours: 3 Credits Lecture 40 hours/Lab hours 0
Meetings: TBD
Location: USCG Aviation Technical Training Center, Building 4
Instructor: Chad Long, PhD
Office Hours: by appointment
Telephone: (252) 202-1316 Cell phone (call prior to 9:30 PM)
E-Mail: longaa6@erau.edu or chad.a.long@uscg.mil
Campus: (252) 331-2225 Academic Support is Kelly Griffith
(252) 331-1011 FAX
REQUIRED TEXTS:
Bowersox, Closs & Cooper, Supply Chain Logistics Management , 3rd Edition, 2009,
ISBN 9782271276177, McGraw Hill.
PREREQUISTES:
None
COURSE DESCRIPTION:
Students are provided with an opportunity to examine ways to optimize the physical flow of
goods and materials within a firm from acquisition through production, and movement through
channels of distribution. The course focuses on applying logistics theory to aviation management
problems in materials handling, managing inventory, planning capacities, and locating
distribution centers. Case studies with aviation/aerospace applications using computer models
are included.
COURSE GOALS:
This course is designed to give the student an understanding of logistics and supply chain
management. The importance of logistics on the “bottom line” as well as in customer service
and satisfaction are examined. Logistics strategies for domestic and global markets are explored.
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Students will also assess the impact of technology and training on logistics systems and discuss
future logistics challenges.
LEARNING OUTCOMES:
Upon course completion, students will be able to:
1. Discuss the role of logistics management in the aviation/aerospace industry and address
major contributors to the body knowledge.
2. Develop and understanding of the importance of logistics and supply chain management
within manufacturing and service organizations and the economy as a whole.
3. Understand the importance of customer service measures as a key indicator of logistics
system effectiveness and the importance of improving customer service performance.
4. Understand the role of information systems and internet technology in inventory
management, order processing and supply chain integration. Understand the significance of the
growth of electronic commerce on logistics systems.
5. Appraise those factors and processes involved in logistics system planning and describe
the nature and techniques of strategic logistics planning.
6. Explain and understand methods for controlling the logistics operating system through
inventory management and project management and, apply appropriate techniques for execution.
7. Examine the role of transportation in the logistics system. Comprehend issues associated
with transportation rates, carrier selection and transportation productivity.
8. Understand the role and importance of warehousing in the logistics system and cost and
customer service issues associated with warehouse management.
9. Understand issues associated with product packaging from logistics and marketing
standpoints.
10. Understand major global supply chain strategies and controllable and uncontrollable
factors which influence global logistics activities.
11. Understand the concept of total costs and the trade-offs that exist within the logistics
system and the supply chain and firm as a whole.
12. Research a class topic assigned by the instructor in the current literature/on the internet,
and present an example of how a company (preferably in the aerospace/aviation industry)
addresses the assigned topic.
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Reviewed and Approved by:
Embry-Riddle Aeronautical University - Worldwide
________________________________________________________________________
Chair Date
________________________________________________________________________
Associate Vice President of Academic Affairs and Chief Academic Officer Date
STUDENT RESOURCES:
The Jack R. Hunt Library, located on the Daytona Beach Campus is the primary library for all
Worldwide Campus students. The Dean of Academics strongly recommends that every faculty
member, where appropriate, make it a requirement for all students in their class to access the
Hunt Library or a comparable college-level local library and perform research. The results of this
research can be used for class projects such as research papers, group discussion, or individual
presentations. The important thing is getting our students to access the library.
GENERAL LIBRARY INFORMATION AND SUPPORT:
Web: http://amelia.db.erau.edu
Phone: (800) 678-9428 or (386) 226-6947
(Voicemail is available after hours)
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. EST
Email: eclib@erau.edu
Resident Campus Riddle Aviation Collection (RAC). Available at the Resident Campus.
Worldwide Campus Videotape Library. Available at the Resident Campus.
Guide to Library Resources (Area Libraries). Available at the Resident Campus.
Worldwide Campus Student Handbook: [On-line] within Catalog. Available at:
http://www.erau.edu/ec/catalog
Rosado, A., Dammier, E., Clark, R., & Rosenhammer, F. (Eds.). (2001). Guide to the
graduate research project. Daytona Beach, FL: ERAU.
American Psychological Association. (2009). Publication manual of the American
Psychological Association (6th ed.). Washington, DC: Author.
GRADING SYSTEM:
Class Participation 15%
Homework 25%
Exams (3) 60%
Total 100%
ERAU GRADING SYSTEM:
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Grade Points Grade
90 - 100 PTS A (Superior)
80 - 89 PTS B (Above Average)
70 - 79 PTS C (Average)
60 - 69 PTS D (Below Average)
Below 60 PTS F (Failure)
ASSIGNMENTS:
All assignments will be completed in a professional manner and on time, unless prior
arrangements have been made with the professor.
GUIDELINES FOR PROJECTS:
None
MISCELLANEOUS POLICIES:
It is Worldwide policy that all students who are enrolled in a class, sign into their class through
Blackboard on the actual first day of the term. The purpose of signing into Blackboard on the first day of
the term is to look for student assignments, announcements from the faculty teaching the class, and check
for any last minute changes. For this term, the first day of the term is October 11, 2009.
HELP & SPECIAL NEEDS:
Any student who has a disabling condition that requires special arrangements in order to meet course
requirements should consult with the instructor.
ACADEMIC HONESTY AND INTEGRITY:
Embry-Riddle is committed to maintaining and upholding intellectual integrity. All students,
faculty, and staff have obligations to prevent violations of academic integrity and take corrective
action when they occur. The adjudication process will include the sanction imposed on students
who commit the following academic violations, which may include a failing grade on the
assignment, a failing grade for the course, suspension, or dismissal from the University:
1. Plagiarism: Presenting as one’s own the ideas, words, or products of another. Plagiarism
includes use of any source to complete academic assignments without proper
acknowledgement of the source. All papers submitted for grading in this course may be
submitted to Turnitin.com where the text of the paper is compared against information
contained in the Turnitin.com database. Papers submitted will also be included in the
Turnitin.com database and become source documents for the purpose of detecting
plagiarism.
2. Cheating: A broad term that includes the following:
a. Giving or receiving help from unauthorized persons or materials during
examinations.
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b. The unauthorized communication of examination questions prior to, during, or
following administration of the examination.
c. Collaboration on examinations or assignments expected to be individual work.
d. Fraud and deceit, that include knowingly furnishing false or misleading
information or failing to furnish appropriate information when requested, such as
when applying for admission to the University.
STUDENT CLASSROOM BEHAVIOR:
Please reference Catalog for standard student behavior. http://worldwide.erau.edu/degrees-
programs/catalog.html
ATTENDANCE AND ABSENCES:
The faculty of Embry-Riddle Aeronautical University affirms the importance of prompt and
regular attendance on the part of all students. Quality instruction clearly depends upon active
student participation in the classroom or its equivalent learning environment. Your participation
is particularly important in this course, since each class constitutes a significant percentage of the
total course. All absences, regardless of reason, require a make-up assignment, mutually
arranged between the instructor and the student. If an absence is anticipated, the student should
notify the instructor, preferably in advance. Students are encouraged to assist each other with
access to class notes for missed classes.
STUDENT PREPARATION AND PARTICIPATION:
As a MINIMUM, all students are EXPECTED to have READ and thought about the information
provided in the assigned chapters BEFORE class commences! This is a professional
responsibility to yourself and your classmates. Active participation in class discussions is an
important element of a collegiate program; it is evaluated by instructors and is reflected in the
assignment of course grades. Participation includes the quantity and quality of comments and
class discussions, lively fellowship, positive contributions to group assignments, ability to
respond to questions by classmates and the instructor and ability to work as a member of a group.
Students are expected to synthesize, analyze and integrate all reading assignments. It is obvious
that consistent attendance and being on time is an essential ingredient of participation.
COMPUTING , CRITICAL THINKING, DECISION-MAKING, INFORMATION
RETRIEVAL, SPEAKING and WRITING ACROSS THE CURRICULM:
In addition to the specific content of this course, there will a concentration on the development of
the students’ computing, critical thinking, speaking and writing skills:
1. Computing: Students will be expected to use computer technology in this course. Use of
word-processing to compose and edit course papers, PowerPoint or HTML to make class
presentations, and E-mail to communicate with other students and the instructor is the
recommended class standard. Students should be familiar with the current version of
Blackboard, navigating through and interacting with posted course materials, and the use
of student email, on-line library databases, and other tools available through the site.
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2. Critical Thinking: Students will be encouraged to form their own opinions and analysis
of the relevant course topics and information. Throughout the course, they will be
encouraged to use clear, logical thinking. The ability to analyze situations using sound,
scientific reasoning will be emphasized.
3. Decision-Making: Employers of ERAU graduates stress that decision-making is one of
the most valued attributes of employees and associates they wish to hire. Being able to
quickly assess a situation, examine all possible alternatives then, decide on the best
course of action is truly a learned skill and behavior valued by industry. Information
Retrieval: The ability to quickly and accurately locate information to aid critical thinking
and decision making activities is enhanced by todays digital, easy to access world
database. This skill also involves the knowledge and use of retrieval instruments such as
WWW browsers, search engines and CD-ROM library archives.
5. Speaking: Students will be expected throughout this course to express themselves orally.
Their opinions will always be sought on a voluntary basis. Each student will have an
opportunity to make presentations in the course.
6. Writing: All reports are to be written in the APA format and style, using the guidelines
of the American Psychological Association Manual, 6th edition. ERAU has made minor
modifications to this format - the modified format may be found in the Student Guide for
Term Papers, based on the APA 6th edition.
SCHEDULE OF CLASSES:
Week 1 TBD
21st Century Supply Chain (1), Logistics (2)
Assignment: Ch 1 & 2
Week 2 TBD
Customer Accommodation (3), Procurement and Manufacturing (4), Information Technology
Framework (5)
Assignment: Ch 3, 4 & 5
Week 3 TBD
Exam #1, Integrated Operations Planning (6), Inventory (7)
Assignment: Ch 6 & 7
Week 4 TBD
Transportation Infrastructure (8), Transportation Operations (9)
Assignment: Ch 8 & 9
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Week 5 TBD
Warehousing (10), Packaging and Materials Handling (11)
Assignment: Ch 10 & 11
Week 6 TBD
Exam #2, Global Strategic Planning (12)
Assignment: Ch 12
Week 7 TBD
Network Design (13), Network and Operational Planning (14)
Assignment: Ch 13 & 14
Week 8 TBD
Relationship Development (15), Operational, Financial, and Performance Measurement (16)
Assignment: Ch 15& 16
Week 9 TBD
Exam #3, Supply Chain Risk (17)
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