This is brief questionnaire to give us an indication of the type of service provider/s we think would be
appropriate to fulfill your ICT needs. Based on this information, a service provider should be able to
give an indication of the likely maintenance costs and a ballpark figure for an initial setup:
Please indicate your organisation mission or short profile (this helps us
contextualise the work that you do).
Organisation Status (this helps us point out donation programmes you may be eligible
for:)
South African Non- Profit Organisation
International NGO/Branch Office
Other. Please Specify
How many branches/offices do you have
Do you expect to expand the number of branches within the next two years?
Estimated number of branches/offices you may expand to:
Initial number of seats (computer users):
Do you expect to expand significantly within the next two years? yes/no
Estimated number of seats you may expand to:
Do you have organization-wide standards (eg set by a head office) that you are
required to adhere to? yes/no
Will you be doing your own procurement of hardware and/or software yourself? yes/no
How many of your users are likely to be laptop users?
What kind of out of office connectivity will they require?
Email Only
Access to some documents.
Full telecommute/Virtual Private Network capabilities?
Will you require any specialist computer uses, for example:
Will you require any specialist computer uses, for example:
Graphic Designers
Statistical Analysis/Large database useage
Software Development
Computer Aided Design (CAD)
Geographical Information Systems (GIS)
Other. Please Specify.
What are your likely printing requirements?
Standard office printing
Standard office printing - colour
High-useage (eg for conference packs etc that you’d like to be able to do in house)
High-useage - colour (eg for conference packs etc that you’d like to do in house)
Specialist Printing: eg Graphic designer proofs; large-format GIS/CAD applications
Do you run/expect to run any custom software applications?
Do they require a specialist server configuration
How do you expect to use telephones?
Standard, mostly national usage, limited international
Significant international usage
Specialist usage, for example a support line or call centre.
Do you expect to use online tools (online applications, intranets, online databases
etc) significantly in the course of your work?
What proportion of your users will be doing so? %
Do you have any mission-critical network connectivity requirements, for example,
a virtual Private Network (VPN) to another office, video-conferencing or similar? yes/no
Please Specify