Chapter 15 Legal _ Ethical Issues

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Chapter 15 Legal _ Ethical Issues Powered By Docstoc
					  Prepare by :

  Salameh ahmad al_khawaldeh

  Layth ahmad al_rababah

   Ethical Issues                                 Legal Issues
        What is Ethics?                                Liability Question
        Major Threats                                  Basis of Liability
        Improving the Climate                          Copyrights & Trademarks
        Code of Ethics                                 Website – Product / Service?
        Self-Assessment                                Warranties
        Privacy Factor                                 Strict Liability
                                                        Taxation Issues
   Information Technology Ethical challenges
   Challenges: Web Design
   Challenges: Commerce
   Challenges: Workplace                          New technology new ethical
   Challenges: Speech                              problems
   Challenges: Computing Resource Abuse                Example
   Challenges: Privacy
   Challenges: Intellectual Property

   Challenges: Other                                                             2
                 What is ethic?
   Fairness, justice, equity, honesty,
    trustworthiness & equality
   Subjective

                              B    C
           Immoral                        Moral
                              A    D

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                 Major threats

   Faster computers & networks
   Sophisticated telecommunications & routers
   Massive distributed databases
   Eases of access to information & knowledge
   Transparency of software

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             Improving the climates

   Top management support
   Code of ethics
   Ethics training program
   Motivation to focus on honesty & integrity

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               WHERE TO START

   Bottom-up
       Inculcates ethics behavior at the employee level with
        full support of top management

   Top-down
       The actions of the company start with the CEO
       Extend to a variety of stakeholders

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               Code of ethics

   A declaration of principles and beliefs that
    govern how employees of a corporation are to
   Inspirational & disciplinary
   All-compassing & stable over time

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             Self- Assessment
   A question-and-answer procedure
   Allows individuals to appraise & understand their
    personal knowledge about a particular topic
   An educational experience

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                      Privacy factor
   Notice
       Right to be told in advance
       Choice
       Final say regarding the use of personal info

   Access
       Access & correct any personal info

   Security/integrity

   Enforcement
       Backed by the courts if any principles are violated

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   Liability of Designer
       Nontrivial errors
       Out-of-bound errors

   Liability of User
       Passive negligence

   Basis of Liability
       Tort law
       Product liability

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   Settling contract problems between e-merchants &
   Fraud – intent to deceive
   Negligence – failing to make certain action causing
    injury / material losses
   False advertising
   Misrepresentation – claiming a product will perform
    certain functions when it could not
   Trademark violations – under intellectual property law

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   Copyrights

       Ownership of an original work created by an author
       A form of intellectual property protection covers the
        „look & feel‟ and content of printed media
       Gives author the right to exclude others from using
        the finished work
       Good for life of its author + 70 years

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   A word / symbol distinguishing a good from other
    goods in the market
   A maze of federal & state laws
   Web designer – „work made for hire‟

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   Product
       Software sold off the shelf
       Uniform Commercial Code (UCC) allows developer to
        limit liability for defective websites though a disclaimer
        of warranties
   Service
       Custom-designed software
       Negligence principles should be usede

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   Assurance made by seller about the goods sold
   Express warranty
       Offered orally or in writing by maker of products
   Implied warranty
       Arises automatically when a sale is made
       Merchantability
   Disclaimer
       Seller‟s intention to protect the business from unwanted

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   Joint & several liability for developers,
    manufacturers & distributors if tort theory applies

   Protects web visitor regardless of whether
    anyone is at fault

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   Controversial

     Different jurisdiction
     Consumers‟ reaction

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          New technology = new
            ethical problems
    Traditional rules of conduct are not always
     applicable to a new medium

    A question that often arises: Should a
     device, a technique or technology be
     restricted because people can use it for
     illegal or harmful actions as well as
     beneficial ones?

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Mobile phones with cameras. Pupils at school
take photos of other pupils in the shower, and
publish the pictures on the Internet.

    Discuss. How to deal with this?

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  Information Technology
     Ethical Challenges

                  Challenges: Code of Ethics

   No Form of licensing for computer professionals
       Results in no real way to enforce ethical standards within the
        computing field
       There is movement within the industry to create a licensing
        process but there are many issues to be resolved
            What will be included on the exam?
            How often will an IT professional be required to renew the
   Developed by several organizations
       Adoption
       Implementation
       Monitoring
       Example:

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                 Challenges: Web Design
   Implementation of features
        Pop ups
        Blocking/filters
        Aliases and redirecting
        Cookies
        Privacy policies
        Security policies
        Spyware

   Use of other design features
        Javascript
        Graphics - pictures, buttons, logos, icons
        Content
        Design layout
        Accountability/responsibility
        Outdated material, inaccurate material

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             Challenges: Commerce
   Fraud
   Taxation
   Free Trade
   Gambling
   Auctions
   Spamming
       Who were Canter and Siegel?
       Spamming cell phones?
   Term papers for sale
       Atlanta Journal Constitution article

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                 Challenges: Workplace
   Accessibility
   Ergonomics
   Outsourcing
   Telecommuting
   Customer relationships – Vendor relationships
   Should IT professionals be in the ethics business or should other
    areas of the business handle these issues?

   Monitoring
        Should your employer have the right to monitor private email
        What are the two most popular Web sites for American workers?
         Playboy and ESPN

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   62% of employers monitor employees' eMail and Internet use.
   68% cite legal liability as the primary reason to monitor.
   87% of companies that monitor have a written eMail Policy,
   83.1% an Internet Policy,
   68% a Software Policy.
   51% of employers have disciplined or terminated employees for violating
   35% of organizations have eMail retention & deletion policies in place.
   10% of companies have been ordered by courts to turn over employee
    eMail related to workplace lawsuits.
   8.3% of organizations have battled sexual harassment and/or sexual
    discrimination claims stemming from employee e-mail and/or Internet use.
Source: The 2001 Electronic Policies & Practices Survey from The American
   Management Association, US News & World Report, and The ePolicy Institute-Click
   Here for Survey Results.

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                      Music Downloads
   Risk of getting caught
       Studies have shown that a majority of the people who share music on the
        Internet are aware that their actions are illegal, said Michael McGuire, a analyst
        with the Gartner Group. ``But they also know that the chances of getting caught
        are pretty remote''
       Why is “getting caught remote”?
            There are an estimated 60 million peer-to-peer network subscribers
             in the United States alone, with tens of millions more in other

       The RIAA is seeking out people who make their music files
        available for others to download.
            The networks have features that allow users to block others from
             downloading their files but allow them to continue to download files

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                          Challenges: Speech
   Net Etiquette
   Email privacy
        Email privacy policy
        “Flaming” – insulting, argumentative or chastising replies to messages
   Free Speech
        Accountability and responsibility for web content
               Abortion sites
               Outdated information
               Accurate information
               Privacy and security policies
        Porn
               Professors pc – filled with porn, found by pc maintenance workers
               Visa – won‟t give permission to be used on offensive or pornographic sites
        Hate
               MACHADO CASE
        Internet Filters
               Should filters be in schools or libraries, and /or should they be mandated by law?
               Filters can also be set up to filter out other subjects, would this be an ethical violation?
   Chain Letters

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    Challenges: Computing Resource Abuse

   Computers in the Workplace and the Classroom
       Use or Abuse
       Internet Access
       Instant Messenger
       Laptop use in the classroom
       Email
            Legal document
            Can be modified
            Flaming
       Access
       Computer Usage policy
       Email policy

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 Challenges: Computing Resource Abuse

 Computer   Crime
  Viruses
  Hackers
  Theft
  “These cyber swindles and dot-cons present
   new challenges to law enforcement” said
   John Ashcroft
  US Charges 135 With Net Crimes

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                  Challenges: Privacy
   Privacy issues are at the top of the list in regards to
    ethical use of information.
           Loss of control
           Misuse of information
           Risk to physical privacy
           Risk of identity theft (video)
           Unwanted intrusions into daily life
   USA Patriot Act (post 9/11)
           Efforts to detect and deter terrorist activity
           Datamining corporate data
           Loss of business and risk of lawsuits due customers being outraged
            at their loss of data privacy
   Cookies
   Privacy policies
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         Challenges: intellectual Property
   Electronic Copyright
   Licensing
   Interoperability
   Licensing
        Cyberlicenses
        Shrinkwrap
        Shareware
        Freeware
   MP3
        RIAA court case against college students
        University Internet Usage policies
   Internet Downloads
        Files
        Graphics
        Text

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         Challenges: Intellectual Property

   Patent, trade secrets, and copyright law
       Who owns the program
       Who owns the algorithm
   Software Piracy
       Why shouldn't I use pirated software? Who am I hurting by
        doing so?
       Piracy exists in everywhere.
       Loss of revenue hurts everyone.
       All software piracy is illegal and Software piracy is unethical.
       Various studies have found that the software industry loses
        approximately $12 billion every year .
       State Industry Study
   CD-RW

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                  Challenges: Other

   Decision making using Expert Systems
   Network Security
   Software accuracy and reliability who is ethically
       Therac-25 Accidents
       Killer Robots
       The Hughes Whistleblowing Case

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    Conclusion: Some Ideas to Ponder

   Computer ethics today is now a global effort
        The gap among the rich and poor nations, rich and poor citizens exists. How can
         it be eliminated or reduced eithically and morally to provide information and
         services that will move them to into the world of cyberspace?
        Will the poor be cut off from job opportunities, education, entertainment, medical
         care, shopping, voting - because they cannot afford a connection to the global
         information network?
        Whose laws will apply in cyberspace when hundreds of countries are
         incorporated into the global network?

   What happened? Where did our knowing right from wrong go too?
        Are we missing an opportunity to introduce ethics at an early age in children by
         not integrating these thoughts and practices in video games?
        Should more controls and regulations be introduced into the system? Will they
         actually help to improve our moral and ethical behavior?

   Unethical behavior continues to permeate industry, what measures,
    policies, codes of conduct be changed to change this behavior?

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                   Works Cited:

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