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					    communityline
              directory




             city
   information
        at your
    fingertips




A service of the City of Columbia, Community Line is a 24-hour,
seven-day-a-week automated telephone information system.
             instructions
            1. Use a push-button
            telephone.


            2. Using this directory,
            decide what messages
            you want to hear.


            3. Dial (573) 874-7650.

            4. An introductory
            greeting will answer
            your call. You may
            either listen to the
            entire greeting or enter
            the three-digit number
            of the message of your
            choice at any time.


            5. To disconnect from
            Community Line,
            simply hang up.




www.GoColumbiaMo.com
                                                              701
                                                             airport
Airport Information .........................................................................................................702
Directions To Airport.......................................................................................................703




                                                100 & pets
                                                animals
Animal Abuse/Cruelty ....................................................................................................101
Animal Bites .......................................................................................................................102
Borrowing Animal Traps ................................................................................................103
Cat Problems......................................................................................................................104
Dead Animals On/Along Roadways ..........................................................................105
Dog License Information...............................................................................................106
Animal Shelter Hours Of Operation ..........................................................................107
Leash Law............................................................................................................................108
Lost Or Found Dogs ........................................................................................................109
Loud Or Barking Dogs ....................................................................................................110
Rabies & Your Pet..............................................................................................................111




                                                               125
               business/economic
              development ................
Business Licenses .............................................................................................................126
Crime Prevention For Businesses ...............................................................................127
Economic Development Program .............................................................................128
General Information........................................................................................................129
How To Be Added To City Bid List ..............................................................................130
Information On Chamber Of Commerce ................................................................131
Liquor Licensing ...............................................................................................................132
City Sales Tax Rate............................................................................................................157

                  4
                                                  201
                                                   children’s issues & services
Child Abuse & Neglect ...................................................................................................202
Child Care ............................................................................................................................203
Developmental Preschool Services ..........................................................................204




                              705
                      city bus system
Bus Pass Information ......................................................................................................706
Hours Of Operation & Fares .........................................................................................707
Paratransit Service For Disabled.................................................................................708
Route Information/Customer Assistance................................................................709
Service On Blue Route....................................................................................................710
Service On Green Route ................................................................................................711
Service On Orange Route .............................................................................................712
Service On Brown Route ...............................................................................................713
Service On Red Route .....................................................................................................714
Service On Yellow Route................................................................................................715
Service On Purple Route ...............................................................................................716
Service On Gold Route ...................................................................................................718




                                                     140
                                                     city council/commissions
Council Meetings .............................................................................................................141
Cable Access To City Meetings ....................................................................................142
Commission On Human Rights ..................................................................................143
General Information & How To Contact Council ..................................................144
Boards & Commissions ..................................................................................................145
When Are Elections Held/What Are Requirements To Run ..............................146
Who Are My Elected Officials ......................................................................................147
                                                                                                             5
                                            390
                                   city prosecutor
Parking Ticket Appeals...................................................................................................392
Prosecutor’s Office Purpose, Location & Hours.....................................................393
Requesting Dismissal Of Charges ..............................................................................394




                                                           750
                                                           community
                                                           involvement
The Columbia Trust .........................................................................................................751
New Century Fund...........................................................................................................752
Share The Light .................................................................................................................753
Volunteer Services ...........................................................................................................185




                         155
              community services
Birth & Death Records ....................................................................................................156
City Sales Tax Rate............................................................................................................157
City Attorney......................................................................................................................158
Columbia Online Information Network (COIN) ....................................................159
Complaints About City Services .................................................................................160
Consumer Problems .......................................................................................................161
Death Certificates ............................................................................................................162
Noise Ordinance ...............................................................................................................163
Smoking Ordinance ........................................................................................................164
How To Obtain A Missouri Drivers License .............................................................165
How To Obtain A Vehicle License ...............................................................................166


                  6
                                                           500
                                                           construction
                                                           & development
Building A House..............................................................................................................501
Commercial & Residential Construction Plan Review ........................................502
Construction Debris ........................................................................................................503
Storage Sheds ...................................................................................................................504
Storm Drainage Information .......................................................................................505




                                                 665
                                         cultural affairs
Columbia Festival Of The Arts .....................................................................................666
Percent For Art ..................................................................................................................667
Public Art .............................................................................................................................668
Arts Express Newsletter .................................................................................................669
City Arts Funding .............................................................................................................670
Commission On Cultural Affairs .................................................................................671
Artists’ Registry..................................................................................................................672
CARE Gallery ......................................................................................................................673
Museums & Galleries ......................................................................................................674




                                                               825 programs
                                                               electric
Energy Efficiency/Load Management ......................................................................826
High Efficiency Heat Pump Rate ................................................................................827
Energy Conservation Loans/Super Saver Loans...................................................828
Reporting Electrical Problems.....................................................................................829
Free Energy Audits ..........................................................................................................830
Tree Power/Free Shade Trees.......................................................................................831
Tree Trimming/Trade-A-Tree........................................................................................832
Right-Of-Way Planting ...................................................................................................833

                                                                                                              7
                                                   175
                              employment
                               information
City Position Information (Permanent) ....................................................................176
City Position Information (Temporary/Part-Time/Seasonal) ...........................177
Employment Application Process .............................................................................178
Employment With The City Of Columbia ................................................................179
Equal Employment Opportunity ...............................................................................180
Fire Fighting Employment ............................................................................................181
How To Apply For Job Vacancies ................................................................................182
Police/Fire Department Career Information ..........................................................183
Police Officer Employment...........................................................................................184




                                                                 225
                                                                 environmental
                                                                 services
Asbestos ..............................................................................................................................226
Drainage Maintenance/Mosquito & Rodent Control .........................................227
Hazardous Materials .......................................................................................................228
Health Nuisance Complaints .......................................................................................229
Nuisance Odors ................................................................................................................230
Radon ...................................................................................................................................231
Water Testing/Natural Swimming Areas .................................................................232
Weed & Debris Control ..................................................................................................233
Environmental Health ....................................................................................................234
Food-Borne Illnesses & Other Complaints..............................................................235




                   8
                                                                    460
                                                                    fire
Tours Of Fire & Police Departments ..........................................................................434
Arson.....................................................................................................................................461
Home Fire Escape Planning .........................................................................................462
Fire Code Information ....................................................................................................463
Fire Department Services .............................................................................................464
Fire Exits ...............................................................................................................................465
Fire Extinguishers.............................................................................................................466
Fire Safety Education ......................................................................................................467
Fire Setting By Children .................................................................................................468
Fireworks .............................................................................................................................469
Fuel Storage Tanks ...........................................................................................................470
Home Inspections ...........................................................................................................471
How To Obtain A Fire Report .......................................................................................472
Media Information ...........................................................................................................473
Occupancy Load...............................................................................................................474
Regulations On Outdoor Burning..............................................................................475
Smoke Detector Information.......................................................................................476
Fire Prevention Week ......................................................................................................477




                                                                                                               9
                                                     240
                                             health services
Birth & Death Records ....................................................................................................156
AIDS Information..............................................................................................................241
Clinic Services....................................................................................................................243
Communicable Diseases ...............................................................................................244
Cardiopulmonary Resuscitation (CPR) Course Information ...........................245
Lead Poisoning Screenings/Children .......................................................................246
Health Department Services .......................................................................................250
Hepatitis ..............................................................................................................................251
High Blood Pressure........................................................................................................252
Immunization ....................................................................................................................253
Lead-Based Paint Inspection .......................................................................................254
Lice ........................................................................................................................................255
Pregnancy Tests ................................................................................................................256
Social Service For Pregnant Women .........................................................................257
Rural Health Screenings ................................................................................................259
Sexually Transmitted Diseases ....................................................................................260
Sudden Infant Death Syndrome (SIDS) ...................................................................261
Tuberculosis .......................................................................................................................262
Women, Infants & Children (WIC) Nutrition Program.........................................263




                                                                         315
                                                                         housing information
Fair Housing Protection .................................................................................................317
Home Ownership Assistance Program ....................................................................318
Homeowner/Neighborhood Associations .............................................................322
House Numbering ...........................................................................................................323
Housing Complaints .......................................................................................................324
Housing Rehabilitation Loan Program ....................................................................325
Property Maintenance ...................................................................................................326

                  10
                                                                         350
                                                                         municipal
                                                                         court information
Child Support Payments ...............................................................................................351
Court-Ordered Community Service ..........................................................................352
Court Hours & Location .................................................................................................353
Court Payments Due .......................................................................................................354
Dismissal Of Parking Tickets ........................................................................................355
Dismissing Municipal Court Charges .......................................................................356
Driver Improvement Clinic ...........................................................................................357
Fines For Common Parking Violations .....................................................................358
Issuing Subpoenas ..........................................................................................................361
Jury Duty .............................................................................................................................362
Marriage Licenses ............................................................................................................363
Municipal Court Arraignment Schedule .................................................................364
Municipal Court Procedures ........................................................................................366
Municipal Court Trial Schedule ...................................................................................367
Parking In Fire Lanes .......................................................................................................368
Parking Meters -- Hours Of Operation .....................................................................369
Payment Of Parking Tickets .........................................................................................370
Permit Parking -- Municipal Rental Lots ..................................................................371
Point Assessment -- Missouri Driver’s License ......................................................372
Public Defender ................................................................................................................373
Records Checks .................................................................................................................374
Small Claims Court ..........................................................................................................376
Tow Policy For Unpaid Parking Tickets ....................................................................377
Towing Vehicles from Private Lots .............................................................................378
Traffic Court ........................................................................................................................379
Traffic Violations Bureau Location & Hours ............................................................380




                                                                                                           11
                                                             600
                             parks, recreation
                             & entertainment
Accommodations/Convention Information ..........................................................601
Adult Sports .......................................................................................................................602
Aquatic Facilities...............................................................................................................603
Aquatic Programs ............................................................................................................604
Area Tourist Attractions .................................................................................................605
Athletic Field/Court Rental ...........................................................................................606
Birthday Parties.................................................................................................................607
Day Camp............................................................................................................................608
Fishing Lakes .....................................................................................................................609
Garden Plot Information ...............................................................................................610
Golf Course Information ................................................................................................611
Life Enrichment Program ..............................................................................................612
Local & State History .......................................................................................................613
Local Attractions ..............................................................................................................614
Memorial Tree Program .................................................................................................615
Music Or Live Performances ........................................................................................616
Newcomer Information .................................................................................................617
Parks & Recreation Hotline ...........................................................................................619
Park Rules & Regulations ...............................................................................................620
Parks & Recreation Publications .................................................................................621
Program Information ......................................................................................................622
Registration Information For Activities....................................................................623
Reporting Park Vandalism/Repair Needs ................................................................624
Senior Trip Program ........................................................................................................625
Shelter Reservations Information ..............................................................................626
Special Events ...................................................................................................................627
Special Olympics/Adapted Recreation ....................................................................628
Sports League Sign-Up ..................................................................................................629
Tennis Facilities & Lessons ............................................................................................630
Trails & Trail Etiquette .....................................................................................................631
Volunteering In Parks & Recreation ...........................................................................633
Activity & Recreation Center (ARC) ...........................................................................634


                 12
                                                         515
                                                         permits, inspections
                                                         & regulations
Erosion Control .................................................................................................................405
Occupancy Standards ....................................................................................................406
Swimming Pool Fences ..................................................................................................413
Asbestos Removal Permits ...........................................................................................516
Building Inspections .......................................................................................................517
Building Permit Requirements & Fees......................................................................518
Demolition Permits .........................................................................................................519
Garage/Yard Sale ..............................................................................................................520
Regulations For Installing Wood Stoves ..................................................................521
Requirements For Building Decks, Fireplaces .......................................................522
Solicitors’ & Canvassers’ Permits .................................................................................523
Swimming Pools/Hot Tub Permits .............................................................................524
Temporary Food Service Permit .................................................................................525
Blasting Permits ................................................................................................................526
Block Party Special Permit ............................................................................................527
Fumigation Permits .........................................................................................................528
Bicycle Licenses ................................................................................................................529
Hunting & Fishing Licenses ..........................................................................................530




                                                   400
               planning & zoning
Annexation Process.........................................................................................................401
Comprehensive Plan.......................................................................................................402
Demographics/Census Information .........................................................................403
Easement Vacations ........................................................................................................404
Planning Commission Information ...........................................................................407
Rezoning Process .............................................................................................................409
Vacating Streets ................................................................................................................410
Subdivision Approval .....................................................................................................412
Variance Permits ...............................................................................................................414
Zoning Ordinance Review ............................................................................................415

                                                                                                       13
                                                426
                                                police
Abandoned Vehicles .......................................................................................................427
Bicycle & Moped Requirements .................................................................................428
Columbia Police Department Cadet Program ......................................................429
Columbia Police Department Reserve Officer Program....................................430
Crime Prevention For Residents .................................................................................431
Crime Stoppers .................................................................................................................432
Fingerprinting For Adults & Youth .............................................................................433
Tours of Fire & Police Departments ...........................................................................434
How Internal Affairs Office Works ..............................................................................435
How To Contact An Investigator ................................................................................436
How To Obtain Copies Of Police Reports ................................................................437
How To Report A Crime .................................................................................................438
How To Report A Traffic Accident ..............................................................................439
Missing Persons/Runaway Reports ...........................................................................440
Neighborhood Watch Programs ................................................................................441
Police Department General Information ................................................................442
Police Investigation Division........................................................................................443
Lost Or Stolen & Recovered Property .......................................................................444
Reporting Incidents Through Tele-Serve ................................................................445
Seat Belt Law/Child Safety Seats ................................................................................446
The DARE (Drug Abuse Resistance Education) Program ..................................447
Home Security While On Vacation.............................................................................448
Vice & Narcotics Information .......................................................................................449
Victim/Witness Assistance Program .........................................................................450
Youth Academy.................................................................................................................451
Citizens On Patrol.............................................................................................................452
Youth Summer Camp .....................................................................................................453
Citizens Academy.............................................................................................................454
Crime Free Programs ......................................................................................................455




                14
                                                             480safety
                                                             public
Disaster Shelters ...............................................................................................................484
Earthquakes .......................................................................................................................485
Emergency Assistance Phone Numbers .................................................................486
Enhanced 9-1-1 .................................................................................................................487
How To Prepare For A Tornado Or Major Storm ...................................................489
Emergency & Bio-terrorism Preparedness .............................................................490




                                275
             senior citizens & disabled
Americans With Disabilities Act ..................................................................................276
Elderly Abuse & Neglect ................................................................................................277
Handicapped/Disabled Parking .................................................................................278
Housing Assistance Programs For Seniors/Disabled..........................................279
Information & Referrals For Senior Citizens ..........................................................280
Information & Referrals For Handicapped/Disabled ..........................................281
Medical Assistance For Seniors & Handicapped ..................................................282
Nursing Home/Financial Assistance/Placement ..................................................283
Nutrition Meal Programs For Seniors .......................................................................284
Senior Citizen Recreation Programs .........................................................................285
Columbia Transit Services For Blind & Hearing Impaired .................................286
Voluntary Action Center ................................................................................................287




                                                                                                         15
                                          300
                                  social services
Adult Abuse........................................................................................................................301
Food Assistance Programs ...........................................................................................302
Homeless Shelter Assistance .......................................................................................304
Housing Assistance Programs/Public Housing ....................................................305
Social Service Assistance & Information..................................................................306
Social Service Funding ...................................................................................................307
Home Ownership Assistance Program ....................................................................318




                                                               550
                                                               solid waste/recycling
Appliance Removal .........................................................................................................551
Brush & Leaf Collection ..................................................................................................552
Christmas Tree Collection .............................................................................................553
Compost Area Directions/Hours Of Operation ....................................................554
Household Hazardous Waste Program ....................................................................555
Landfill--Directions & Hours Of Operation .............................................................556
Recycling--Curbside Collection ..................................................................................557
Recycling--Drop-Off Points ..........................................................................................558
Refuse Collection .............................................................................................................559
Roll-Off Collection............................................................................................................560
Trash & Yard Waste Bag Delivery Dates....................................................................561
Trash & Yard Waste Bag Purchase Locations ..........................................................562
Trash Collection On City Holidays .............................................................................563




                16
                                                              580 & traffic
                                                              streets
Road & Sidewalk Repairs ...............................................................................................581
Road Signs & Pavement Markings .............................................................................582
Traffic Signal Malfunctions ...........................................................................................583
Corner Visibility.................................................................................................................584
Street Signs ........................................................................................................................585
Streetlight Malfunctions ...............................................................................................586
Streetlight Installation ...................................................................................................587




                                                                         800
                                                                         utilities
Call Before You Dig ..........................................................................................................801
Delinquent Utility Bills ...................................................................................................802
Railroad Information (COLT) ........................................................................................803
Reconnection Procedures ............................................................................................804
Cable Television Services ..............................................................................................805
AmerenUE (Natural Gas Service) ................................................................................806
Utilities Bill Payment Information ..............................................................................807
Utilities Office General Information ..........................................................................808
Utilities Security Deposit ...............................................................................................809
Utility Accounts Billing Problems/Questions ........................................................810
Utility Billing Procedures ...............................................................................................811
Utility Connection Procedures ....................................................................................812
Telephone Service ...........................................................................................................813
Reporting A Downed Line ............................................................................................815
Public Sewer Lines/Sewer Stoppage ........................................................................816
Summer Water Surcharge .............................................................................................817
Xeriscape/Water Efficient Landscaping ...................................................................818
Utility Assistance Programs..........................................................................................819

                                                                                                          17
www.GoColumbiaMo.com

                             on the Web
You can view Community Line messages on the city’s Web site
at www.GoColumbiaMo.com. Visit the Public Communications
page or enter GoCommunityLine in the GoWords box.




       18
communityline
 This directory is published by the City of Columbia as a
 service to residents. If you have comments, please contact
 the Public Communications Department at (573) 874-7240
 or write to P.O. Box 6015, Columbia, MO 65205.

				
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