2009 SUPPORTING EXCELLENCE PROGRAMME
LEAN PRACTITIONER GREEN BELT
COURSE OVERVIEW
Lean is an innovative and powerful improvement approach that provides the practitioner with
the ability to maximise business efficiencies by simultaneously reducing product or service
lead times and costs. This approach to business improvement has become increasingly
popular over the last 15 years with many manufacturing and service businesses realising
sustained performance improvements as they adopt Lean principles. With many organisations
finding that over 60% of activities add no value to the customer nor the business, Lean tools
can be utilised to identify, target and eliminate these non-value adding activities and their
associated costs – the benefits are considerable.
This 5 Day practitioner course provides participants with an excellent grounding in all the
applicable service-oriented Lean tools and techniques. The course uses a blend of theory and
practical exercises to develop the confidence of participants to actively engage in
improvement projects and facilitates the real opportunity to deliver realisable quick wins. The
final day of this course provides a simple but practical Kaizen event simulation that enables
the participants to understand the Kaizen process and what is necessary to run a kaizen event.
WHO WILL THE COURSE BENEFIT?
All staff expected to take part in or lead improvement projects in their work place.
COURSE OBJECTIVES
This course has been designed to create knowledgeable Lean improvement practitioners.
They will have the capability to actively participate in the analysis of business opportunities
and the delivery of business solutions, interventions and Kaizen Events.
SKILLS GAINED
Upon completion of the course participants will be able to:
Understand Lean Principles to determine customer value, determine value streams,
understand flow, develop pull systems and seek perfection.
Recognise the need to listen to the Voice of the Business when engaging in
improvement projects
Understand the concept of Customer Value and be able to identify the Voice of the
Customer
Develop the Voice of the Process through SIPOC, and Process Mapping techniques
Baseline the current processes through Value Stream Mapping
Identify Value and Waste within current business processes
Understand each of the 8 elements of a perfect value stream and how to improve
each
Develop a picture of the Ideal Future State
Create a gap analysis and develop an implementation plan for immediate benefit of
the business.
North of England Excellence. International Business Centre, Delta Crescent, Warrington, WA5
www.northofenglandexcellence.co.uk
PREREQUISITES
There are no prerequisites for this course; however participation should lead to the
commencement of improvement activity, ensuring payback. All delegates will be encouraged
throughout the training to identify improvement opportunities within their existing business
areas.
COURSE CONTENTS
Day 1 Day 2 Day 3 Day 4 Day 5
Why a Lean Process Mapping. Customer Value. Basic Lean Solutions. Kaizen Process.
Approach? S.I.P.O.C. Lean Simulation. Quick Wins. Kaizen Essential
What is Lean? Standard Work Seven Wastes. Pull Principles. Elements.
Lean Principles. Routing by Walking Value Stream Tack Time. Key Roles &
The Improvement About. Analysis. Visual Management. Responsibilities.
Journey. Value Stream Lean Metrics. Workplace 5S. Event Planning.
Understanding Mapping. Seven Quality Tools. Kaizen Charter.
Customer Value. Perfection. Event Execution.
Voice of the Poke Yoke. Practical Simulation
Customer. Dealing with Change. Exercises.
Determine Critical to Post Event Activity.
Quality (CTQs.
DURATION & FORMAT
This is a 5 day course delivered in the following format:
Day 1 – Lean & Customer Value.
Day 2 – Process & Value Stream Mapping.
Day 3 – Value, Waste & Root Cause Analysis.
Day 4 – The Lean Tool Kit, Flow & Pull.
Day 5 – Running a Kaizen Event.
DATES & PRICES
January 09 February 09 March 09 April 09 May 09 June 09
th th th th th th
19 Warrington 16 Leeds 16 Warrington 20 Newcastle 18 Warrington 15 Leeds
July 09 August 09 September 09 October 09 November 09 December 09
th st th th th
13 Newcastle 21 Leeds 19 Warrington 16 Newcastle 14 Warrington
Course Fee: £1100.00 Member (Ex VAT) £1300.00 Non Member (Ex VAT)
Note: In-house courses are also available. These are normally cost effective for 5+ delegates.
FOLLOW ON COURSES
The following courses are suggested as suitable for those that have completed this course:
Lean Practitioner Black Belt
North of England Excellence. International Business Centre, Delta Crescent, Warrington, WA5
www.northofenglandexcellence.co.uk
The following short courses are available for those wishing to gain a more in depth
understanding of individual lean topics:
Kaizen Facilitator (3 Days)
Understanding Value (2 Days)
Process Mapping and Analysis (2 Days)
Value Stream Mapping (2 Days)
5S or CANDO
Rapid Change Over or SMED
Error Proofing or POKA YOKE
Problem Solving and Creative Thinking
Flow Scheduling and KANBAN
Lean Supply Chain
Lean Accounting
EXAMINATIONS
There are no examinations associated with this course.
FURTHER INFORMATION & BOOKINGS
For further information or to make a booking please contact Suzanne House : Tel: 01925
715245 email: Suzanne@northofenglandexcellence.co.uk
North of England Excellence. International Business Centre, Delta Crescent, Warrington, WA5
www.northofenglandexcellence.co.uk