Lean Healthcare Training Program
Lean Healthcare Solutions provides exclusive training to healthcare professionals, executives, directors,
managers, supervisors, college students, and others the fundamental knowledge they need to transition
into a "lean" culture.
Those who take advantage of Lean Healthcare Solutions healthcare training program will acquire a
thorough understanding of all lean concepts. Our facilitators have a successful, hands-on practical
experience implementing lean methodologies and principles and our curriculum is filled with examples,
photographs, quizzes, tests, case studies, and interactive exercises.
Lean Training Objectives for Students
Familiarize participant with lean concepts and how the lean elements, rules, and tools interact.
Provide the participant with an understanding of how lean concepts can be applied to the different
operational departments of a healthcare organization and how to gain buy-in from senior leaders
and front line staff.
Explain in detail how lean concepts will substantially improve the operating and financial
performance of any business.
Provide the participant with a stronger ability to recognize and eliminate waste in processes.
Participants will learn how to determine value added versus non-value added activities.
Provide the participant with the essential tools to better understand process (patient) flow and the
pull system.
Provide the participant with a broad understanding of key lean tools including 5S, Single minute
Exchange of Dies (SMED) or quick changeover, Kanban, Visual Workplace, Error Proofing and
Scheduling.
Provide the participant with an understanding of lean metrics and how to determine what
information should be measured.
Provide the participant with the fundamentals behind "standardized work" and how it’s used to
eliminate process variation.
How to identify the value stream or area that requires improvement.
Provide the participant with a better understanding of policy deployment and its role in any lean
implementation process.
Our participants will learn in detail the Kaizen process and how to use this process to foster a lean
culture.
The participant will know how and have the ability to:
o Develop a lean road map
o Develop an implementation plan
o Present the information to senior leadership
Lean Healthcare Solutions Curriculum
Course Modules:
1. Lean Overview
a. 8 wastes defined in Lean
2. Value Stream Mapping
3. 5S Implementation
4. The Kaizen Event
5. Lean Leadership
a. Lean Certificate Testing
Day one: (8 Hours)
Module 1: Lean Overview
1. Introducing Lean Thinking, its origin, and importance
2. Lean Thinking beyond the production floor (in healthcare)
3. Lean Assumptions – What is Lean? Addressing misconceptions
4. Origins of Lean
a. From Toyota to Healthcare
b. Toyota Production System’s (TPS) House
5. Classroom exercise: understanding the customer/patient value perspective, distinguishing
between value-add and non-value-add activities
6. Why Lean Healthcare?
Module 1A: 8 wastes defined in Lean
Identifying the main categories and types of waste or “MUDA”
DOWNTIME
Defects
Over Production
Waiting
Not utilizing people's ideas
Transportation
Inventory
Motion
Extra Processing
Day two: (8 Hours)
Module 2: Value Stream Mapping
1. Identifying the function of VSM
2. Value Stream Mapping (VSM) Overview
3. Outlining the main steps involved in carrying out a VSM
a. Mapping the Current State
b. Mapping the Future (Lean) State
c. Planning and Implementing Future Changes
4. Examples of how VSM has been implemented successfully in healthcare organizations
5. Classroom exercise: value stream mapping case study - calculating cycle time, lead time, and
TAKT times
Day three: (8 Hours)
Module 3: 5S
1. Introducing 5S
2. Planning for 5S
a. Stage 1: Sorting
b. Stage 2: Set In Order
c. Stage 3: Shine
d. Stage 4: Standardize
e. Stage 5: Sustain
3. Identify the aims and benefits associated with 5S
4. Identify the correct order for the stages involved in 5S implementation
5. Recognize the participants in a 5S implementation team
6. Identify the steps involved in planning a typical 5S implementation
7. Distinguish between the stages of 5S
8. Identify how each of the 5S stages should be implemented
9. Identify the deliverables associated with each of the stages of 5S
Day four: (8 Hours)
Module 4: Kaizen
1. Kaizen Overview
2. Define the term ‘Kaizen’
3. Identify the benefits of Kaizen and Kaizen Events
4. Identify the requirements for a successful Kaizen Event
5. Identify and distinguish between the key participants in a Kaizen Event and their associated
roles
6. List the characteristics of a suitable area for a Kaizen Event
7. List the responsibilities of a Kaizen team leader
8. Recognize the steps involved in planning for and developing an improvement strategy for a
healthcare organization
9. Recognize the data required when establishing the current state of a process for a Kaizen Event
10. Identify and distinguish between techniques that a Kaizen team can use to identify the root
cause of a problem
11. Planning for Improvements
12. Implementing Improvements
13. List appropriate follow-up practices for Kaizen Events
Day Five: (4 Hours)
Module 5: Leading A Lean Transformation
1. Learn the skills to lead others in Lean program implementation
2. Plan, focus, and deliver results that affect the organization’s bottom line
3. Implement sustainable change with monitoring and tracking tools
4. Create an overall Lean vision for your organization and Lean teams
5. Develop productive Process Improvement Teams that get results
6. Learn how to recognize pitfalls, barriers, and obstacles to success
Module 5A: Lean Certificate Testing
In order for any student to obtain their certificate, they must pass a test consisting of the material
learned over the 5 day course with an 80%.
Training Cost is $3,500 per student